Reactive Maintenance Coordinator

Reactive Maintenance Coordinator
Location: Bromley
Salary: £26,000 £30,000 DOE

Hill McGlynn Recruitment are delighted to be working with a well-established property maintenance contractor to recruit a Reactive Maintenance Coordinator, based out of their busy Bromley office.

This is a fantastic opportunity for an organised and proactive individual who thrives in a fast-paced environment, coordinating a high volume of reactive maintenance jobs across multiple trades and property types.

The Role You ll be the key link between customers and engineers, managing and prioritising incoming maintenance requests up to 2,000 call-outs a month ensuring the right tradesperson is sent to the right job at the right time.

Duties include:

• Logging and scheduling reactive maintenance call-outs for domestic and commercial properties
• Allocating jobs to engineers including Gas Engineers, Plumbers, Electricians, Roofers, and AC/HVAC Engineers
• Responding to emergency call-outs and prioritising urgent repairs
• Coordinating daily workloads and ensuring SLAs and client expectations are met
• Liaising with customers and engineers to provide updates on job progress
• Maintaining accurate records and job documentation in the internal system

About You

• Previous experience in a helpdesk, scheduling, or coordination role within maintenance, repairs, or facilities management preferred
• Excellent organisational and communication skills
• Ability to multitask and work under pressure in a fast-moving environment
• Strong IT skills and familiarity with scheduling software or CRM systems
• A team player with a proactive, customer-focused attitude

What s on Offer

• Competitive salary of £26,000 £30,000 DOE
• Opportunity to join a friendly and supportive office team
• Full-time, permanent position with excellent progression opportunities

If you re a confident communicator who enjoys solving problems and coordinating people in a fast-paced environment, this is a great opportunity to join a growing business at the heart of their operations. Please apply today by submitting your CV.