Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
Aug 21, 2023
Full time
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
Infrastructure and Property Projects
Location:
Derby
Contract Type:
Fixed Term
Salary:
Circa 52K
Closing Date:
Sunday 12 March 2023
Interview Date:
To be confirmed
Reference:
2023-71
We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful. Seven times accredited as a Top Employer, we have an outstanding opportunity to join East Midlands Railway as an Infrastructure & Property Programme Lead.
The I&P Programme Lead will lead and support a group of project managers through the business transformational change agenda. They will also ensure sufficient resources are provided to deliver projects and to disburse our requirements around safe delivery of works and maintain a master programme of works which forecasts resource and manage the supply and demand of said resource. This is a fixed term contract until March 2024. For internal employees, this will be a secondment.
Some of the key responsibilities for this role are:
Planning and designing the programme of Infrastructure & Property works; proactively forecasting demands, monitoring its progress, resolving issues and initiating appropriate corrective action
Define and execute programme controls (processes, procedures, reporting, etc) in partnership with the business PMO.
Engaging with key stakeholders to ensure that major events and industry activities are reflected in the programme and that programme risks are adequately communicated.
Facilitating the appointment of individuals to projects to enhance the full skill set of the team including informal contracting to agree scope and reporting requirements, making the case for additional resources where required.
Managing the wellbeing of the project management team including identifying and resourcing of training requirements as well as performance management of the team.
Managing the processes, dependencies and the interfaces between projects and the wider business
Provide change management for the portfolio of works as they deliver a new ‘BAU’ position.
Provide quality assurance on reports, plans, drawings and calculations developed as part of the works programme.
Act as the point of escalation for specific project risks and issues.
Identify and employ economies of scale and synergies between projects to achieve value for money (e.g. shared line blocks and shared contractors)
Develop clear stakeholder and RACI plans for stakeholder engagement, including pulse-checks to ensure both internal and external stakeholders have buy-in to project scopes/objectives and feel appropriately engaged.
Maintain clear and comprehensive, accessible records and project data including a forward archiving regime.
As an experienced I&P Programme Lead you will be able to demonstrate:
Ability to clearly set, monitor and review standards, effectively negotiating & managing stakeholders and partners as appropriate.
Awareness of Network Rail planning & access processes and impacts thereof.
Significant experience in Project/Programme Management with appropriate qualification (PRINCE/2, APM)
Experience of financial management and forecasting.
Good negotiator and communicator (both written and oral) with a keen analytical approach and proven management experience, championing good behaviour and teamwork in others.
Work flexibly, being able to attend site and provide advice outside of normal working hours when required.
Be effective in making decisions within a challenging business and commercial environment
IT literate, able to present programme timelines, milestones and major events/risks both verbally and graphically.
Degree or equivalent experience
As well as a competitive salary, we’ll also offer you:
Excellent Railway Pension scheme
Free travel on East Midlands Railway, LNER and Train Operating Companies under Abellio
Friends and Family discounted Tickets on the EMR Network
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.
We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.
Feb 28, 2023
Full time
Infrastructure and Property Projects
Location:
Derby
Contract Type:
Fixed Term
Salary:
Circa 52K
Closing Date:
Sunday 12 March 2023
Interview Date:
To be confirmed
Reference:
2023-71
We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful. Seven times accredited as a Top Employer, we have an outstanding opportunity to join East Midlands Railway as an Infrastructure & Property Programme Lead.
The I&P Programme Lead will lead and support a group of project managers through the business transformational change agenda. They will also ensure sufficient resources are provided to deliver projects and to disburse our requirements around safe delivery of works and maintain a master programme of works which forecasts resource and manage the supply and demand of said resource. This is a fixed term contract until March 2024. For internal employees, this will be a secondment.
Some of the key responsibilities for this role are:
Planning and designing the programme of Infrastructure & Property works; proactively forecasting demands, monitoring its progress, resolving issues and initiating appropriate corrective action
Define and execute programme controls (processes, procedures, reporting, etc) in partnership with the business PMO.
Engaging with key stakeholders to ensure that major events and industry activities are reflected in the programme and that programme risks are adequately communicated.
Facilitating the appointment of individuals to projects to enhance the full skill set of the team including informal contracting to agree scope and reporting requirements, making the case for additional resources where required.
Managing the wellbeing of the project management team including identifying and resourcing of training requirements as well as performance management of the team.
Managing the processes, dependencies and the interfaces between projects and the wider business
Provide change management for the portfolio of works as they deliver a new ‘BAU’ position.
Provide quality assurance on reports, plans, drawings and calculations developed as part of the works programme.
Act as the point of escalation for specific project risks and issues.
Identify and employ economies of scale and synergies between projects to achieve value for money (e.g. shared line blocks and shared contractors)
Develop clear stakeholder and RACI plans for stakeholder engagement, including pulse-checks to ensure both internal and external stakeholders have buy-in to project scopes/objectives and feel appropriately engaged.
Maintain clear and comprehensive, accessible records and project data including a forward archiving regime.
As an experienced I&P Programme Lead you will be able to demonstrate:
Ability to clearly set, monitor and review standards, effectively negotiating & managing stakeholders and partners as appropriate.
Awareness of Network Rail planning & access processes and impacts thereof.
Significant experience in Project/Programme Management with appropriate qualification (PRINCE/2, APM)
Experience of financial management and forecasting.
Good negotiator and communicator (both written and oral) with a keen analytical approach and proven management experience, championing good behaviour and teamwork in others.
Work flexibly, being able to attend site and provide advice outside of normal working hours when required.
Be effective in making decisions within a challenging business and commercial environment
IT literate, able to present programme timelines, milestones and major events/risks both verbally and graphically.
Degree or equivalent experience
As well as a competitive salary, we’ll also offer you:
Excellent Railway Pension scheme
Free travel on East Midlands Railway, LNER and Train Operating Companies under Abellio
Friends and Family discounted Tickets on the EMR Network
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.
We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.
Property Manager wanted urgently. Property Manager to 27k + car/allowance Annual bonus. Mon to Fri 9 to 5, no weekends. This client is an independent, established and leading Estate Agent in East London, with 2 offices in that area. Offering residential sales, lettings, and guaranteed rent schemes, as well as commercial and residential property management services. All their staff are highly qualified in the Property market and aim to deliver the very best customer experience for you. The Property Manager will be able to demonstrate strong communication skills and show confidence in terms of dealing with tenants. This role is for their Social Housing Division and you will be responsible for a portfolio of around 150 properties. In return, our client offers a competitive salary package and an opportunity to work for a well respected and established company. Skills: The skills required for this Property Manager role will include: Previous Property Management experience, 1 year + for the Property Manager Sound knowledge of Lettings Legislation(s) High level of customer service Professional telephone manner Well-presented and well-spoken Self-Motivated and efficient Confident team player Clean UK Drivers Licence. We have been recruiting for this well esteemed company for some time now and staff retention is very good. If you think you have the skills necessary to be a success in this Property Manager role please click apply. For any additional information get in touch 5Q Consultancy acts as an employment agency for permanent recruitment for this role.
Apr 25, 2024
Full time
Property Manager wanted urgently. Property Manager to 27k + car/allowance Annual bonus. Mon to Fri 9 to 5, no weekends. This client is an independent, established and leading Estate Agent in East London, with 2 offices in that area. Offering residential sales, lettings, and guaranteed rent schemes, as well as commercial and residential property management services. All their staff are highly qualified in the Property market and aim to deliver the very best customer experience for you. The Property Manager will be able to demonstrate strong communication skills and show confidence in terms of dealing with tenants. This role is for their Social Housing Division and you will be responsible for a portfolio of around 150 properties. In return, our client offers a competitive salary package and an opportunity to work for a well respected and established company. Skills: The skills required for this Property Manager role will include: Previous Property Management experience, 1 year + for the Property Manager Sound knowledge of Lettings Legislation(s) High level of customer service Professional telephone manner Well-presented and well-spoken Self-Motivated and efficient Confident team player Clean UK Drivers Licence. We have been recruiting for this well esteemed company for some time now and staff retention is very good. If you think you have the skills necessary to be a success in this Property Manager role please click apply. For any additional information get in touch 5Q Consultancy acts as an employment agency for permanent recruitment for this role.
ARE YOU SEEKING A HEATING & PLUMBING ROLE BASED IN THE SOUTH WEST? ARE YOU LOOKING FOR A ROLE WITH FREEDOM TO TRAVEL AND SUPPORT A PORTFOLIO OF CLIENTS? IF YOU WISH TO JOIN AN ORGANISATION THAT OFFERS FLEXIBILITY AND TRAINING Then please get in touch! Position: Heating and Plumbing Engineer Reports to: Contracts Manager Location: Westbury The Company Established in 1982 and with 40 years of experience, this company has built an unrivalled reputation for delivering a professional, reliable and friendly service to property owners and large commercial clients across Wiltshire and the surrounding counties. Working within many different sectors we provide a full range of design, installation and maintenance services for electrical, heating, plumbing, fire and security systems. The Opportunity To be able to carry out installation work in all types of domestic and commercial environments. Key Responsibilities: • Interpret drawings and building specifications to enable the installation of pipework drainage systems • Installation of supports for pipework, plant and equipment • Use saws, pipe jointing tools, pipe cutters and other hand tools as necessary • Installation of heating and water plant both commercial and domestic • Assess labour requirements on own projects and work with the contracts management team to ensure site progress is managed and maintained • Prepare materials lists and schedules to enable the correct materials are on site to enable the progress of works to programme • Record dayworks and variations undertaken onsite and ensure the information is passed to the relevant contracts manager in a timely manner Annual salary up to £37,000 plus Vehicle, pension, mobile phone, call out and standby allowance and more. KEY REQUIREMENTS • NVQ Level 2 or 3 in Plumbing • Numerically proficient with excellent attention to detail • Friendly and approachable with a flexible attitude, good customer focus and service • Gas qualifications desirable but not essential
Apr 24, 2024
Full time
ARE YOU SEEKING A HEATING & PLUMBING ROLE BASED IN THE SOUTH WEST? ARE YOU LOOKING FOR A ROLE WITH FREEDOM TO TRAVEL AND SUPPORT A PORTFOLIO OF CLIENTS? IF YOU WISH TO JOIN AN ORGANISATION THAT OFFERS FLEXIBILITY AND TRAINING Then please get in touch! Position: Heating and Plumbing Engineer Reports to: Contracts Manager Location: Westbury The Company Established in 1982 and with 40 years of experience, this company has built an unrivalled reputation for delivering a professional, reliable and friendly service to property owners and large commercial clients across Wiltshire and the surrounding counties. Working within many different sectors we provide a full range of design, installation and maintenance services for electrical, heating, plumbing, fire and security systems. The Opportunity To be able to carry out installation work in all types of domestic and commercial environments. Key Responsibilities: • Interpret drawings and building specifications to enable the installation of pipework drainage systems • Installation of supports for pipework, plant and equipment • Use saws, pipe jointing tools, pipe cutters and other hand tools as necessary • Installation of heating and water plant both commercial and domestic • Assess labour requirements on own projects and work with the contracts management team to ensure site progress is managed and maintained • Prepare materials lists and schedules to enable the correct materials are on site to enable the progress of works to programme • Record dayworks and variations undertaken onsite and ensure the information is passed to the relevant contracts manager in a timely manner Annual salary up to £37,000 plus Vehicle, pension, mobile phone, call out and standby allowance and more. KEY REQUIREMENTS • NVQ Level 2 or 3 in Plumbing • Numerically proficient with excellent attention to detail • Friendly and approachable with a flexible attitude, good customer focus and service • Gas qualifications desirable but not essential
Principal Commercial Manager circa 70k + Car Allowance + Medical + Bonus Remote with National Travel and a Wiltshire base A unique opportunity for an experienced Principal Commercial Manager to make this newly created role a success. This is such an exciting opportunity, working for one of the largest FM service providers, managing the commercial aspects of Hard FM on a large portfolio of critical UK Government estates. The role will see you driving commerciality of the Hard FM contract, ensuring all projects, planned and reactive maintenance are in line with contracts, completed in line with contractual milestones and that all final accounts are closed on target. As this role relies heavily on face-to-face customer interaction you will be visiting the main site in Wiltshire at least once a week and will have 2-3 days on the road to other sites. You will focus on change management, adhering to contract, identifying works outside of scope and agreeing additional works to circa 100k. You will have a Quantity Surveyor to support with pricing, and will maximise financial performance, profitability and increasing revenue. Role & Responsibilities Leading and taking ownership all commercial matters for this multi-million-pound contract, including all aspects of contracting (monitoring compliance, additional works and contract changes) Working closely with the operational contract delivery team, working together to ensure financial and operational performance. Commercial delivery of the Billable Works programmes, driving Supply Chain performance, Tender Management for Billable Works. Leading effective change management, providing sound commercial guidance to all stakeholders and ensuring compliance with all statutory requirements. Attending meetings where you will provide reports and updates on all commercial matters will be essential and frequent. Candidate Profile Experience as a Principal Commercial Manager or similar with the ability to offer a standalone commercial function based on experience and knowledge gained elsewhere. Solid understanding of pricing and cost modelling, risk analysis and management, dispute resolution and commercial processes. Demonstrable experience with client engagement, with the ability to build and maintain excellent working relationships and a collaborative working environment Ability to motivate through clear and effective direction, delegation, decision making and strive for excellence. Experience from a Facilities Management, Construction, Property Maintenance or similar environment would be ideal but not essential. Experience of working with Government or Local Authority clients would be an advantage in this position. Due to the nature of the position candidate must be a British national with no criminal/activist background and no work history outside of the UK A Corporate legal background or qualifications would be an advantage, but not essential Benefits Summary; Salary of circa 70,000 plus benefits (car allowance, medical for self and partner, 6% matched pension and bonus)
Apr 24, 2024
Full time
Principal Commercial Manager circa 70k + Car Allowance + Medical + Bonus Remote with National Travel and a Wiltshire base A unique opportunity for an experienced Principal Commercial Manager to make this newly created role a success. This is such an exciting opportunity, working for one of the largest FM service providers, managing the commercial aspects of Hard FM on a large portfolio of critical UK Government estates. The role will see you driving commerciality of the Hard FM contract, ensuring all projects, planned and reactive maintenance are in line with contracts, completed in line with contractual milestones and that all final accounts are closed on target. As this role relies heavily on face-to-face customer interaction you will be visiting the main site in Wiltshire at least once a week and will have 2-3 days on the road to other sites. You will focus on change management, adhering to contract, identifying works outside of scope and agreeing additional works to circa 100k. You will have a Quantity Surveyor to support with pricing, and will maximise financial performance, profitability and increasing revenue. Role & Responsibilities Leading and taking ownership all commercial matters for this multi-million-pound contract, including all aspects of contracting (monitoring compliance, additional works and contract changes) Working closely with the operational contract delivery team, working together to ensure financial and operational performance. Commercial delivery of the Billable Works programmes, driving Supply Chain performance, Tender Management for Billable Works. Leading effective change management, providing sound commercial guidance to all stakeholders and ensuring compliance with all statutory requirements. Attending meetings where you will provide reports and updates on all commercial matters will be essential and frequent. Candidate Profile Experience as a Principal Commercial Manager or similar with the ability to offer a standalone commercial function based on experience and knowledge gained elsewhere. Solid understanding of pricing and cost modelling, risk analysis and management, dispute resolution and commercial processes. Demonstrable experience with client engagement, with the ability to build and maintain excellent working relationships and a collaborative working environment Ability to motivate through clear and effective direction, delegation, decision making and strive for excellence. Experience from a Facilities Management, Construction, Property Maintenance or similar environment would be ideal but not essential. Experience of working with Government or Local Authority clients would be an advantage in this position. Due to the nature of the position candidate must be a British national with no criminal/activist background and no work history outside of the UK A Corporate legal background or qualifications would be an advantage, but not essential Benefits Summary; Salary of circa 70,000 plus benefits (car allowance, medical for self and partner, 6% matched pension and bonus)
Job Title: Category Manager - Property Services Location: Farringdon, London or Beeston, Nottingham Job Type: Permanent Full-Time Position Salary Banding: Nottingham: 54,464 - 57,330 London: 65,356 - 68,796 About Us: Are you looking for a job that gives something back? Do you yearn for a role that contributes towards our vision that everyone should have a home and the chance to live well? Do you have strong commercial skills with a desire to collaborate to make a positive difference? If so, come and join one of the UK s leading providers of affordable housing and care & support services. We employ over 2000 people to manage & develop our large portfolio of nearly 57,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. We dare you to join us! This role: As Category Manager for Property Services, you will develop & lead strategic sourcing & purchasing programmes taking the commercial lead to contribute significantly to the delivery of allocated procurement projects. Reporting to the Head of Commercial Procurement, you will be responsible for identifying and working to exceed internal & external customer expectations by delivering demonstrable value for money from your category, creating innovative and robust approaches to getting the best from our suppliers and upholding compliance to all relevant regulation and legislation, including our own internal financial procedures. What you'll need to succeed: You will already have relevant & specialist commercial/industry experience in purchasing & supply in a senior management role and ideally have experience in the Housing Sector. You will also have experience understanding and applying Strategic sourcing methodologies. You will have robust procurement knowledge comprising: advanced negotiation skills, knowledge of strategic sourcing methodologies, knowledge of supply chain theory, persuading and influencing and interpersonal skills, contract law and dispute resolution, statistical and data analysis skills, knowledge of market areas related to specific work categories, finance and leasing knowledge, business development and marketing plans, business accounting. At MTVH, you will support the Head of Commercial Procurement to create organisational excellence in procurement and purchasing and you will develop and lead a specific strategic sourcing programme for your defined categories, taking the lead on specific/allocated portfolio of sourcing categories, and contributing significantly to the delivery of allocated procurement projects. You will keep abreast of and ensure overall compliance with the latest internal financial procedures, relevant legislation & regulatory procurement compliance and work with your stakeholders to support a compliant balance of a flexible and commercial approach to project management. You will strive to exceed customer requirements by demonstrating the best value for money and excellent customer service, through compliance with category priorities and contracts, and by actively managing the marketplace through the development of key strategies for supplier and contract management. Additionally, you will support the successful development of supplier & contract management capabilities at MTVH to ensure your stakeholders are aware of their obligations and have access to the most appropriate resources. You will also adopt a Category Management approach, to ensure you are continually up to date and monitoring & reporting the detailed expenditure within your defined category, the suppliers & operating markets within, the products & services they provide, current performance & service levels, value for money & opportunities for efficiency, and you will work to understand existing supplier performance and contract compliance in liaison with stakeholders. You will be a Member of the Chartered Institute of Purchasing and Supply (CIPS) or an appropriate professional institute or relevant experience and you will have a degree-level qualification (or equivalent) plus specialist procurement knowledge and experience. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 24, 2024
Full time
Job Title: Category Manager - Property Services Location: Farringdon, London or Beeston, Nottingham Job Type: Permanent Full-Time Position Salary Banding: Nottingham: 54,464 - 57,330 London: 65,356 - 68,796 About Us: Are you looking for a job that gives something back? Do you yearn for a role that contributes towards our vision that everyone should have a home and the chance to live well? Do you have strong commercial skills with a desire to collaborate to make a positive difference? If so, come and join one of the UK s leading providers of affordable housing and care & support services. We employ over 2000 people to manage & develop our large portfolio of nearly 57,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. We dare you to join us! This role: As Category Manager for Property Services, you will develop & lead strategic sourcing & purchasing programmes taking the commercial lead to contribute significantly to the delivery of allocated procurement projects. Reporting to the Head of Commercial Procurement, you will be responsible for identifying and working to exceed internal & external customer expectations by delivering demonstrable value for money from your category, creating innovative and robust approaches to getting the best from our suppliers and upholding compliance to all relevant regulation and legislation, including our own internal financial procedures. What you'll need to succeed: You will already have relevant & specialist commercial/industry experience in purchasing & supply in a senior management role and ideally have experience in the Housing Sector. You will also have experience understanding and applying Strategic sourcing methodologies. You will have robust procurement knowledge comprising: advanced negotiation skills, knowledge of strategic sourcing methodologies, knowledge of supply chain theory, persuading and influencing and interpersonal skills, contract law and dispute resolution, statistical and data analysis skills, knowledge of market areas related to specific work categories, finance and leasing knowledge, business development and marketing plans, business accounting. At MTVH, you will support the Head of Commercial Procurement to create organisational excellence in procurement and purchasing and you will develop and lead a specific strategic sourcing programme for your defined categories, taking the lead on specific/allocated portfolio of sourcing categories, and contributing significantly to the delivery of allocated procurement projects. You will keep abreast of and ensure overall compliance with the latest internal financial procedures, relevant legislation & regulatory procurement compliance and work with your stakeholders to support a compliant balance of a flexible and commercial approach to project management. You will strive to exceed customer requirements by demonstrating the best value for money and excellent customer service, through compliance with category priorities and contracts, and by actively managing the marketplace through the development of key strategies for supplier and contract management. Additionally, you will support the successful development of supplier & contract management capabilities at MTVH to ensure your stakeholders are aware of their obligations and have access to the most appropriate resources. You will also adopt a Category Management approach, to ensure you are continually up to date and monitoring & reporting the detailed expenditure within your defined category, the suppliers & operating markets within, the products & services they provide, current performance & service levels, value for money & opportunities for efficiency, and you will work to understand existing supplier performance and contract compliance in liaison with stakeholders. You will be a Member of the Chartered Institute of Purchasing and Supply (CIPS) or an appropriate professional institute or relevant experience and you will have a degree-level qualification (or equivalent) plus specialist procurement knowledge and experience. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Property Operations Manager - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Property Operations Manager - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2024
Full time
Property Operations Manager - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Property Operations Manager - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
I'm currently working with an impressive International Real Estate Investor, with an established UK presence, and a growing property portfolio consisting of several Billion of Commercial and Residential Assets. Having expanded significantly in recent years they are now seeking to bolster the team with the recruitment of a Senior Building Surveyor/Project Manager who will help develop and deliver a wide range of Capex and Opex projects including ESG work, refurbishment projects and maintenance across a portfolio of high end commercial properties Duties will include feasibility, due diligence and project management, working side by side with the Asset Management and Property Management teams. A true client side role, you'll work closely with outsourced Managing Agent partners and specialist consultancies to successfully deliver works to an exceptionally high standard. The ideal candidate will likely come from a Building Surveying background, and might be currently working for a Managing Agent, Building Surveying Practice/Professional Services Consultancy or in a similar Client Side role. You should have extensive experience delivering instructions within commercial property,along with experience delivering both large and small works. This is a rare and exciting client-side role, and an opportunity to join an extremely friendly and supportive team delivering interesting and varied projects. It comes with a highly competitive salary of 95,000, a significant bonus, healthcare, and a highly competitive pension.
Apr 24, 2024
Full time
I'm currently working with an impressive International Real Estate Investor, with an established UK presence, and a growing property portfolio consisting of several Billion of Commercial and Residential Assets. Having expanded significantly in recent years they are now seeking to bolster the team with the recruitment of a Senior Building Surveyor/Project Manager who will help develop and deliver a wide range of Capex and Opex projects including ESG work, refurbishment projects and maintenance across a portfolio of high end commercial properties Duties will include feasibility, due diligence and project management, working side by side with the Asset Management and Property Management teams. A true client side role, you'll work closely with outsourced Managing Agent partners and specialist consultancies to successfully deliver works to an exceptionally high standard. The ideal candidate will likely come from a Building Surveying background, and might be currently working for a Managing Agent, Building Surveying Practice/Professional Services Consultancy or in a similar Client Side role. You should have extensive experience delivering instructions within commercial property,along with experience delivering both large and small works. This is a rare and exciting client-side role, and an opportunity to join an extremely friendly and supportive team delivering interesting and varied projects. It comes with a highly competitive salary of 95,000, a significant bonus, healthcare, and a highly competitive pension.
The Company: The company are a prestigious and highly regarded retail business, operating across the UK. They truly put their customers at the heart of everything they do, aiming to provide a fantastic customer service every time. Their current portfolio comprises of almost 200 properties, including retail stores, residential flats and investment properties. The Role: The Retail Shopfitting Project Manager role will involve: Management and design of fit-out works and co-ordination with wider business Planning of environments in relation to ventilation, temperature, lighting and noise Co-ordination of building maintenance/ repair/ upgrade Management of multi-disciplinary service contracts (air-con, building maintenance, signage etc.) Previous experience of shopfitting and property management would be advantageous An understanding of Health and Safety legislation, building regulations, planning and good practice would be advantageous The Person: The Retail Shopfitting Project Manager will be: A motivated self-starter who takes ownership of work and delivers to deadlines Takes a commercial approach and possess excellent communication skills Be eager to progress and able to work on own initiate Ideally have experience of working with CAD applications, Excel and Word Possess a sound understanding of building construction, M&E services and retail layouts Have good attention to detail and organisational skills in order to manage multiple projects Possess good written and verbal communication skills Ideally live within commutable distance of the central Birmingham-based Head Office, possess a full driving license and be prepared for travel as appropriate The Reward: Along with a competitive salary, the Retail Shopfitting Project Manager will receive: Company Car Company Pension 25 Days Holiday Various Employee Discounts Exposure within the operational side of a successful retail business Training & Development Please get in touch for more information, or to apply: T: (phone number removed) E: GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 24, 2024
Full time
The Company: The company are a prestigious and highly regarded retail business, operating across the UK. They truly put their customers at the heart of everything they do, aiming to provide a fantastic customer service every time. Their current portfolio comprises of almost 200 properties, including retail stores, residential flats and investment properties. The Role: The Retail Shopfitting Project Manager role will involve: Management and design of fit-out works and co-ordination with wider business Planning of environments in relation to ventilation, temperature, lighting and noise Co-ordination of building maintenance/ repair/ upgrade Management of multi-disciplinary service contracts (air-con, building maintenance, signage etc.) Previous experience of shopfitting and property management would be advantageous An understanding of Health and Safety legislation, building regulations, planning and good practice would be advantageous The Person: The Retail Shopfitting Project Manager will be: A motivated self-starter who takes ownership of work and delivers to deadlines Takes a commercial approach and possess excellent communication skills Be eager to progress and able to work on own initiate Ideally have experience of working with CAD applications, Excel and Word Possess a sound understanding of building construction, M&E services and retail layouts Have good attention to detail and organisational skills in order to manage multiple projects Possess good written and verbal communication skills Ideally live within commutable distance of the central Birmingham-based Head Office, possess a full driving license and be prepared for travel as appropriate The Reward: Along with a competitive salary, the Retail Shopfitting Project Manager will receive: Company Car Company Pension 25 Days Holiday Various Employee Discounts Exposure within the operational side of a successful retail business Training & Development Please get in touch for more information, or to apply: T: (phone number removed) E: GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
The Company: The company is a leading Property Management business in the UK, their team of professionals are leaders in delivering tailor-made services for clients. They understand the of value in acting together as a team across Surveying, Facilities Management, Finance and Specialist Services and that optimum service can only be delivered by everyone acting as one. They deliver a data-led, customer-centric property management model where the clients receive the same high-quality service whether assets are small, medium, or large, in every location throughout the UK. The Role: Reporting to the Investment Team Director, the Senior Property Management Surveyor will be responsible for managing a portfolio of assets located in around the North of England. The portfolio contains a mix of buildings with a variety of sectors including office, retail, industrial and F&B. The team manages a diverse portfolio of commercial assets for a major UK pension fund, for private clients, based both in UK and overseas, as well as local authority clients. The Senior Property Management Surveyor will work as part of a multi-disciplinary team including Facilities Managers, Client Accountants, Customer Experience Teams and ESG Specialists and will be responsible for ensuring the assets are: Managed to the very highest standard Clean, safe, secure and in repair Providing an exceptional customer experience Provide a high-quality client service that is market-leading and competitive in the market Focused on continuously reducing carbon emissions Operating with good value service charges Contributing significantly to the local community The Senior Property Management Surveyor will: Be a team player with a positive attitude Ideally qualified to MRICS, or working towards this Have experience in managing multi-let assets Be personable with established client-facing capabilities The Reward: On offer to the Senior Property Management Surveyor is a competitive salary and benefits package. The business has a long track record of high profitability and along with this high staff retention and high client retention, they are truly a people business. Get in touch now to register your interest! T: (phone number removed) GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 24, 2024
Full time
The Company: The company is a leading Property Management business in the UK, their team of professionals are leaders in delivering tailor-made services for clients. They understand the of value in acting together as a team across Surveying, Facilities Management, Finance and Specialist Services and that optimum service can only be delivered by everyone acting as one. They deliver a data-led, customer-centric property management model where the clients receive the same high-quality service whether assets are small, medium, or large, in every location throughout the UK. The Role: Reporting to the Investment Team Director, the Senior Property Management Surveyor will be responsible for managing a portfolio of assets located in around the North of England. The portfolio contains a mix of buildings with a variety of sectors including office, retail, industrial and F&B. The team manages a diverse portfolio of commercial assets for a major UK pension fund, for private clients, based both in UK and overseas, as well as local authority clients. The Senior Property Management Surveyor will work as part of a multi-disciplinary team including Facilities Managers, Client Accountants, Customer Experience Teams and ESG Specialists and will be responsible for ensuring the assets are: Managed to the very highest standard Clean, safe, secure and in repair Providing an exceptional customer experience Provide a high-quality client service that is market-leading and competitive in the market Focused on continuously reducing carbon emissions Operating with good value service charges Contributing significantly to the local community The Senior Property Management Surveyor will: Be a team player with a positive attitude Ideally qualified to MRICS, or working towards this Have experience in managing multi-let assets Be personable with established client-facing capabilities The Reward: On offer to the Senior Property Management Surveyor is a competitive salary and benefits package. The business has a long track record of high profitability and along with this high staff retention and high client retention, they are truly a people business. Get in touch now to register your interest! T: (phone number removed) GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Property Manager Rickmansworth Full-Time This is a great opportunity to join an independent and established Landlord with a fantastic reputation within London, and based in Rickmansworth, Hertfordshire. They are seeking an experienced Property Manager to help manage a large portfolio and are offering great earning potential with a motivated, organized and capable individual to set up an industry leading software and training program. The Package Role Responsibilities Overseeing and dealing with the on-going management of a portfolio of around 150 properties and overseeing a further 250 managed properties. You will be responsible for developing and maintaining a customer orientated service and ensuring that service standards are achieved within company policy, legislative and regulatory requirements. Understanding commercial and residential property management, estate renewal, invoicing and maintenance. Dealing with maintenance issues and liaising with the landlord, tenants and contractors via phone and e-mail Negotiation and completion of tenancy renewals Rent reviews Processing property inspection reports Processing landlord and tenant notices Ensuring safety certificates are up to date Assisting with check out reports and deposit return Ensuring checkouts are arranged with the checkout clerk and relevant offices Processing checkout reports, ending tenancies and closing accounts for utilities and council tax Liaising with landlord and tenants in relation the return of a tenant's deposit and where required gathering evidence to defend a landlord on proposed deductions. The Ideal Candidate A successful candidate for property management is dynamic, professional and friendly with excellent communication skills. You will need to be a problem solver with a get up and go attitude, be good at dealing with tenants and be well presented. Experience in a housing background or residential lettings and management. An analytical person who can communicate well with Tenants Ability to work closely with a team to ensure that you provide excellent customer service. Strong Organisational Skills Polished and Well Presented Full UK Driving licence and your own car Hours: 5 days per week Monday, Tuesday, Wednesday, Thursday and Friday 9am to 5pm (some flexibility with the right applicant). If this role is of interest to you - then please send your updated CV to (url removed) or call on (phone number removed) ext 113 for more information.
Apr 24, 2024
Full time
Property Manager Rickmansworth Full-Time This is a great opportunity to join an independent and established Landlord with a fantastic reputation within London, and based in Rickmansworth, Hertfordshire. They are seeking an experienced Property Manager to help manage a large portfolio and are offering great earning potential with a motivated, organized and capable individual to set up an industry leading software and training program. The Package Role Responsibilities Overseeing and dealing with the on-going management of a portfolio of around 150 properties and overseeing a further 250 managed properties. You will be responsible for developing and maintaining a customer orientated service and ensuring that service standards are achieved within company policy, legislative and regulatory requirements. Understanding commercial and residential property management, estate renewal, invoicing and maintenance. Dealing with maintenance issues and liaising with the landlord, tenants and contractors via phone and e-mail Negotiation and completion of tenancy renewals Rent reviews Processing property inspection reports Processing landlord and tenant notices Ensuring safety certificates are up to date Assisting with check out reports and deposit return Ensuring checkouts are arranged with the checkout clerk and relevant offices Processing checkout reports, ending tenancies and closing accounts for utilities and council tax Liaising with landlord and tenants in relation the return of a tenant's deposit and where required gathering evidence to defend a landlord on proposed deductions. The Ideal Candidate A successful candidate for property management is dynamic, professional and friendly with excellent communication skills. You will need to be a problem solver with a get up and go attitude, be good at dealing with tenants and be well presented. Experience in a housing background or residential lettings and management. An analytical person who can communicate well with Tenants Ability to work closely with a team to ensure that you provide excellent customer service. Strong Organisational Skills Polished and Well Presented Full UK Driving licence and your own car Hours: 5 days per week Monday, Tuesday, Wednesday, Thursday and Friday 9am to 5pm (some flexibility with the right applicant). If this role is of interest to you - then please send your updated CV to (url removed) or call on (phone number removed) ext 113 for more information.
Facilities Manager City of London Brilliant opportunity for experienced Facilities Manager at leading London surveyors and property management company. You ll be responsible for all aspects of facilities management for a portfolio of mostly multi-tenanted commercial buildings along with a few mixed-use commercial/residential sites. It s a well-established client base which includes some flagship buildings, all in Central London. RESPONSIBILITIES include: Managing the delivery of FM services and third-party suppliers Overseeing building related health & safety and other compliance Maintenance and upkeep of assets, plan planned maintenance Development and implementation of strategies and preparation of reports for clients. Overseeing hard and soft services including electrical installations, lighting systems, HVAC, hot + cold water systems Overseeing and supervising maintenance contracts Develop strategies for improving efficiency and reducing costs Review and approve RAMS Assisting with budgets Liaising with and supervising specialist sub-contractors SKILLS REQUIRED: At least 3 years' proven experience as a facilities manager for multi-tenanted commercial buildings Strong working knowledge of technical and facilities best practice Sound health & safety knowledge Ability to anticipate and diagnose faults to a range of plant and machinery Excellent organisational skills Ideally a graduate (or similar) with relevant professional qualification IOSH or NEBOSH and ideally a Qualified Member of BIFM
Apr 24, 2024
Full time
Facilities Manager City of London Brilliant opportunity for experienced Facilities Manager at leading London surveyors and property management company. You ll be responsible for all aspects of facilities management for a portfolio of mostly multi-tenanted commercial buildings along with a few mixed-use commercial/residential sites. It s a well-established client base which includes some flagship buildings, all in Central London. RESPONSIBILITIES include: Managing the delivery of FM services and third-party suppliers Overseeing building related health & safety and other compliance Maintenance and upkeep of assets, plan planned maintenance Development and implementation of strategies and preparation of reports for clients. Overseeing hard and soft services including electrical installations, lighting systems, HVAC, hot + cold water systems Overseeing and supervising maintenance contracts Develop strategies for improving efficiency and reducing costs Review and approve RAMS Assisting with budgets Liaising with and supervising specialist sub-contractors SKILLS REQUIRED: At least 3 years' proven experience as a facilities manager for multi-tenanted commercial buildings Strong working knowledge of technical and facilities best practice Sound health & safety knowledge Ability to anticipate and diagnose faults to a range of plant and machinery Excellent organisational skills Ideally a graduate (or similar) with relevant professional qualification IOSH or NEBOSH and ideally a Qualified Member of BIFM
Property Manager Commercial and Mixed Use - Central London super opportunity for an experienced property manager with a few years' experience managing a commercial property portfolio along with some previous exposure of either mixed-use portfolio or some previous residential block management experience for a senior property manager role with highly respected London surveyors and property management company. You ll be responsible for all aspects of your portfolio comprising both a range of multi-tenanted commercial buildings along with a few mixed-use commercial/residential sites. It s a well-established client base which includes some flagship buildings, all in Central London. RESPONSIBILITIES include: Comprehensive property management of a portfolio of retail, commercial and residential buildings Dealing with day-to-day matters including liaising with clients, tenants and leaseholders Ensure properties are maintained according to lease terms and are suitably insured Liaising with contractors, FM, building surveyors regarding repairs, redecoration or refurbishment Coordinating health & safety and other compliance Involvement with budgets and service charges Liaising with appropriate agents regarding lease events Managing any onboarding Working with other members of the property management team and/or with other departments where there is common interest Ensuring high levels of customer service are maintained SKILLS REQUIRED: At least 3 years' proven experience as a property manager that includes managing multi-tenanted commercial buildings as well as some retail and residential Solid understanding of lease terms and the ability to understand complex issues and implement solutions Good knowledge of service charge accounts including year-end and budgets A pro-active approach, excellent organisational skills and the ability to work well under pressure in a fast-paced environment
Apr 24, 2024
Full time
Property Manager Commercial and Mixed Use - Central London super opportunity for an experienced property manager with a few years' experience managing a commercial property portfolio along with some previous exposure of either mixed-use portfolio or some previous residential block management experience for a senior property manager role with highly respected London surveyors and property management company. You ll be responsible for all aspects of your portfolio comprising both a range of multi-tenanted commercial buildings along with a few mixed-use commercial/residential sites. It s a well-established client base which includes some flagship buildings, all in Central London. RESPONSIBILITIES include: Comprehensive property management of a portfolio of retail, commercial and residential buildings Dealing with day-to-day matters including liaising with clients, tenants and leaseholders Ensure properties are maintained according to lease terms and are suitably insured Liaising with contractors, FM, building surveyors regarding repairs, redecoration or refurbishment Coordinating health & safety and other compliance Involvement with budgets and service charges Liaising with appropriate agents regarding lease events Managing any onboarding Working with other members of the property management team and/or with other departments where there is common interest Ensuring high levels of customer service are maintained SKILLS REQUIRED: At least 3 years' proven experience as a property manager that includes managing multi-tenanted commercial buildings as well as some retail and residential Solid understanding of lease terms and the ability to understand complex issues and implement solutions Good knowledge of service charge accounts including year-end and budgets A pro-active approach, excellent organisational skills and the ability to work well under pressure in a fast-paced environment
Howdens Joinery are looking for a Junior Acquisitions Surveyor to join our property team. Reporting to the Senior Acquisitions and Estate Manager, this role is to assist with the acquisition of new properties to fulfil the Trade Division's requirements for depot openings, relocations, extensions, and other properties as necessary to time and budget. This role may suit a newly qualified surveyor or a recent graduate with a degree in real estate management who wishes to develop and progress their career within a property team to gain experience delivering growth for an ever-expanding company. This is a permanent opportunity based from our office in Croxley Park, Watford with travel required. What will you be doing: Initial focus on supporting the delivery of two key strategic goals; New depot opening plan of 25-35 sites annually Existing Depot relocations and rationalisations and extensions of 10-15 annually Assess new potential sites with due commercial regard for financial viability, statutory planning, condition, delivery vehicle accessibility, proximity to nearby depots and other local operational requirements. Secure the best commercial terms and specification through strong negotiation working cross functionally with other teams to ensure the property is fit for purpose and negotiating directly with other parties as appropriate and develop effective reporting for Trade Operations and Finance to provide approval to proceed. Develop strong working relationships and influencing skills with a wide range of audiences both internal and external to the Company in order to develop and instigate project programmes. This includes influencing landlords, occupiers, external consultants, operational colleagues, and senior managers in the business Identify and develop an effective site acquisition plan that provides for clear requirements and efficient communication both to the property market and internally to the operations team for new UK & ROI depots. Site / location inspections to see if suitable units exist or are available. Sending out of site appraisals and supporting information in a timely manner. What you will bring: Either a recent graduate with a degree in Real Estate Management or surveying or a junior surveyor with sound knowledge of Landlord and Tenant law. Town and Country Planning law and all other relevant property related legislation. Ability to communicate with and influence all parties involved in property matters Confidence and ability to successfully negotiate with and influence other property professionals ranging from local entrepreneurial landlords to partners of multi-national agencies and principals of their client institutions. An ability to consider the commercial effect on the portfolio of legislation and other property requirements and implement dependent upon and in accordance with the commercial aims of the business. Strong organisational skills and ability to manage multiple projects Ability to build and maintain solid working relationships and effectively communicate at any level Computer literacy including Word, Excel and Outlook What we can offer you: Competitive salary and annual company bonus Pension plan with maximum company contribution of 12% 25 days holiday + bank holidays with the option to buy additional days Staff discount Exceptional reward and recognition events About us: Howdens Joinery, the UK's leading trade kitchen supplier, offers a diverse range of products in kitchens, joinery, and hardware. With 800+ depots across the UK and Europe, we are the top choice for over 460,000 trade professionals. Our sales reached circa 2.3bn last year, and our ambitious growth plans are fuelled by our strong, entrepreneurial spirit and dynamic work environment. We are proud to be voted one of the top 10 best big companies to work for. Application and Assessment Process You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. Good luck with your application! Howdens is founded on principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process please email (url removed) with the job title and location and we will be happy to help you.
Apr 24, 2024
Full time
Howdens Joinery are looking for a Junior Acquisitions Surveyor to join our property team. Reporting to the Senior Acquisitions and Estate Manager, this role is to assist with the acquisition of new properties to fulfil the Trade Division's requirements for depot openings, relocations, extensions, and other properties as necessary to time and budget. This role may suit a newly qualified surveyor or a recent graduate with a degree in real estate management who wishes to develop and progress their career within a property team to gain experience delivering growth for an ever-expanding company. This is a permanent opportunity based from our office in Croxley Park, Watford with travel required. What will you be doing: Initial focus on supporting the delivery of two key strategic goals; New depot opening plan of 25-35 sites annually Existing Depot relocations and rationalisations and extensions of 10-15 annually Assess new potential sites with due commercial regard for financial viability, statutory planning, condition, delivery vehicle accessibility, proximity to nearby depots and other local operational requirements. Secure the best commercial terms and specification through strong negotiation working cross functionally with other teams to ensure the property is fit for purpose and negotiating directly with other parties as appropriate and develop effective reporting for Trade Operations and Finance to provide approval to proceed. Develop strong working relationships and influencing skills with a wide range of audiences both internal and external to the Company in order to develop and instigate project programmes. This includes influencing landlords, occupiers, external consultants, operational colleagues, and senior managers in the business Identify and develop an effective site acquisition plan that provides for clear requirements and efficient communication both to the property market and internally to the operations team for new UK & ROI depots. Site / location inspections to see if suitable units exist or are available. Sending out of site appraisals and supporting information in a timely manner. What you will bring: Either a recent graduate with a degree in Real Estate Management or surveying or a junior surveyor with sound knowledge of Landlord and Tenant law. Town and Country Planning law and all other relevant property related legislation. Ability to communicate with and influence all parties involved in property matters Confidence and ability to successfully negotiate with and influence other property professionals ranging from local entrepreneurial landlords to partners of multi-national agencies and principals of their client institutions. An ability to consider the commercial effect on the portfolio of legislation and other property requirements and implement dependent upon and in accordance with the commercial aims of the business. Strong organisational skills and ability to manage multiple projects Ability to build and maintain solid working relationships and effectively communicate at any level Computer literacy including Word, Excel and Outlook What we can offer you: Competitive salary and annual company bonus Pension plan with maximum company contribution of 12% 25 days holiday + bank holidays with the option to buy additional days Staff discount Exceptional reward and recognition events About us: Howdens Joinery, the UK's leading trade kitchen supplier, offers a diverse range of products in kitchens, joinery, and hardware. With 800+ depots across the UK and Europe, we are the top choice for over 460,000 trade professionals. Our sales reached circa 2.3bn last year, and our ambitious growth plans are fuelled by our strong, entrepreneurial spirit and dynamic work environment. We are proud to be voted one of the top 10 best big companies to work for. Application and Assessment Process You will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. Good luck with your application! Howdens is founded on principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process please email (url removed) with the job title and location and we will be happy to help you.
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Apr 24, 2024
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Apr 24, 2024
Full time
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Apr 24, 2024
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Job Title: Real Estate Fund Manager Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Salary: 120,000 - 160,000 + Bonus (DOE) Closing date: Wednesday 1st May 2024 PSR Solutions are recruiting for a Real Estate Fund Manager on behalf of one of the UKs leading investment companies, to join a new UK Residential Fund. This is a fantastic opportunity for a high achiever, who is energetic, resourceful and a diplomatic leader with a similar background to manage and grow with the vehicle. Reporting to the Head of Property, you will work with key stakeholders and the Property Investment Director to develop and deliver results. Leading a highly motivated and experienced team, you will develop the business, implement fund, portfolio and asset business plans and strategies. About the role Lead and grow the Team, contributing to the professional development. Lead presentations to Property Investment Committee Lead the development of the fund management business plan for the Living strategies to deliver AUM growth via both internal & 3rd party capital. Build a successful entrepreneurial and high-quality team that delivers value to its investors. Work in conjunction with the Head of Property, Investment Director and Compliance team and other Portfolio Fund Managers to raise capital across existing investment strategies and to lead on the development of new and additional investment strategies with immediate focus on establishing a new UK fund. Develop and execute fund strategy. Work with Property Investment Director, PR, and Marketing to generate a strategy and content and raise the business profile externally. Reflect the company's core values through demonstrating positive behaviours in relation to your objectives and all stakeholders. Take ownership of your own development by ensuring that you have a clear and defined development plan that you continually review and work towards. About you A demonstrable track record in development funding and operational management in the Living sector; alongside the development and implementation of fund management strategies. Expertise in structuring, underwriting, and managing direct and indirect funding routes - funds, clubs and partnership funding. Proven track record of deploying in the Living sectors. Understanding of IMPACT funds, with experience or knowledge of SFDR Article 8/9 vehicles. Sound knowledge of UK and European Living markets, with capacity to analyse wider European and key global markets. Sound knowledge of property legal/economic framework and property investment market Experience working across the commercial real estate value chain - particularly valuation, development, leasing, and investment. Chartered Accountant, Chartered Surveyor, or CFA Investment Management with experience of working within an FCA regulated environment. High achievement drive. Analytical and entrepreneurial mindset. Diplomatic leader that can work in a dynamic and collegiate environment. Benefits 28 days annual leave in addition to bank holidays 28 days annual leave in addition to bank holidays up to 12% employer matching pension scheme Private Medical Insurance Hybrid working
Apr 24, 2024
Full time
Job Title: Real Estate Fund Manager Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Salary: 120,000 - 160,000 + Bonus (DOE) Closing date: Wednesday 1st May 2024 PSR Solutions are recruiting for a Real Estate Fund Manager on behalf of one of the UKs leading investment companies, to join a new UK Residential Fund. This is a fantastic opportunity for a high achiever, who is energetic, resourceful and a diplomatic leader with a similar background to manage and grow with the vehicle. Reporting to the Head of Property, you will work with key stakeholders and the Property Investment Director to develop and deliver results. Leading a highly motivated and experienced team, you will develop the business, implement fund, portfolio and asset business plans and strategies. About the role Lead and grow the Team, contributing to the professional development. Lead presentations to Property Investment Committee Lead the development of the fund management business plan for the Living strategies to deliver AUM growth via both internal & 3rd party capital. Build a successful entrepreneurial and high-quality team that delivers value to its investors. Work in conjunction with the Head of Property, Investment Director and Compliance team and other Portfolio Fund Managers to raise capital across existing investment strategies and to lead on the development of new and additional investment strategies with immediate focus on establishing a new UK fund. Develop and execute fund strategy. Work with Property Investment Director, PR, and Marketing to generate a strategy and content and raise the business profile externally. Reflect the company's core values through demonstrating positive behaviours in relation to your objectives and all stakeholders. Take ownership of your own development by ensuring that you have a clear and defined development plan that you continually review and work towards. About you A demonstrable track record in development funding and operational management in the Living sector; alongside the development and implementation of fund management strategies. Expertise in structuring, underwriting, and managing direct and indirect funding routes - funds, clubs and partnership funding. Proven track record of deploying in the Living sectors. Understanding of IMPACT funds, with experience or knowledge of SFDR Article 8/9 vehicles. Sound knowledge of UK and European Living markets, with capacity to analyse wider European and key global markets. Sound knowledge of property legal/economic framework and property investment market Experience working across the commercial real estate value chain - particularly valuation, development, leasing, and investment. Chartered Accountant, Chartered Surveyor, or CFA Investment Management with experience of working within an FCA regulated environment. High achievement drive. Analytical and entrepreneurial mindset. Diplomatic leader that can work in a dynamic and collegiate environment. Benefits 28 days annual leave in addition to bank holidays 28 days annual leave in addition to bank holidays up to 12% employer matching pension scheme Private Medical Insurance Hybrid working
Our Real Estate experts sit within our Privately-owned Businesses team, as part of our wider Tax and Legal practice. We provide specialist tax advice for a broad spectrum of clients from large Real Estate Investment Trust's to high net worth individual property owners. The Southern Region is a key area for the Real Estate industry and leads the firm's input into high worth and complex consulting across major property investors and other specialist organisations. It also contains our specialist knowledge in social housing - traditionally 'not for profit' but now expanding into 'for profit' models. By joining our team you'll be actively encouraged to consult, to share specialist knowledge and new ideas as we continue to innovate to deliver best in class service. The role It's a specialist tax role which is flexible between Real Estate tax and general tax consulting. You will provide advice on a variety of scenarios including: Structuring the ownership of property held by commercial investors and social businesses in the UK and overseas; All tax aspects of property acquisitions and disposals, including financing and sale & purchase agreements; Managing due diligence assignments relating to new property or corporate acquisitions, including the input of specialists in VAT, Stamp and the Construction Industry Scheme; Providing advice to group's within the Real Estate Investment Trust ("REIT") regime; Reorganising groups to optimise tax efficiency. You will manage a portfolio of clients, delegating work to and supporting the development of more junior staff and reporting to Senior Managers and/or Engagement Leaders. Essential skills and experience ACA/CTA Qualified Able to focus on real estate and housing, but build into other areas as necessary. Experience across relevant taxes to the role (Corporation Tax, VAT, Stamp Duty Land Tax and Construction Industry Scheme). Broad commercial knowledge of the real estate/social business sectors. Good client management skills. Potential to develop to Senior Manager. You will need strong analytical skills and a proven ability to solve complex problems in a collaborative and creative way. You will have experience of project managing and delegating work within a team context. You will have a focus on self-development and in the development of others in your teams.
Apr 24, 2024
Full time
Our Real Estate experts sit within our Privately-owned Businesses team, as part of our wider Tax and Legal practice. We provide specialist tax advice for a broad spectrum of clients from large Real Estate Investment Trust's to high net worth individual property owners. The Southern Region is a key area for the Real Estate industry and leads the firm's input into high worth and complex consulting across major property investors and other specialist organisations. It also contains our specialist knowledge in social housing - traditionally 'not for profit' but now expanding into 'for profit' models. By joining our team you'll be actively encouraged to consult, to share specialist knowledge and new ideas as we continue to innovate to deliver best in class service. The role It's a specialist tax role which is flexible between Real Estate tax and general tax consulting. You will provide advice on a variety of scenarios including: Structuring the ownership of property held by commercial investors and social businesses in the UK and overseas; All tax aspects of property acquisitions and disposals, including financing and sale & purchase agreements; Managing due diligence assignments relating to new property or corporate acquisitions, including the input of specialists in VAT, Stamp and the Construction Industry Scheme; Providing advice to group's within the Real Estate Investment Trust ("REIT") regime; Reorganising groups to optimise tax efficiency. You will manage a portfolio of clients, delegating work to and supporting the development of more junior staff and reporting to Senior Managers and/or Engagement Leaders. Essential skills and experience ACA/CTA Qualified Able to focus on real estate and housing, but build into other areas as necessary. Experience across relevant taxes to the role (Corporation Tax, VAT, Stamp Duty Land Tax and Construction Industry Scheme). Broad commercial knowledge of the real estate/social business sectors. Good client management skills. Potential to develop to Senior Manager. You will need strong analytical skills and a proven ability to solve complex problems in a collaborative and creative way. You will have experience of project managing and delegating work within a team context. You will have a focus on self-development and in the development of others in your teams.
Hays Construction and Property
Liverpool, Merseyside
Your new company An award-winning property developer with an ever expanding portfolio across the UK, is recruiting a Facilities Manager to join their team in Liverpool. This position will manage a portfolio of properties across the UK, including PBSA and commercial and residential properties. Working with operational budgets of up to 1.5million per property, you will have the opportunity to make a real impact, with hands-on support from the Operations team. You will be responsible for managing existing and pipeline portfolios across the UK, as they continue to develop and manage high-quality accommodation. Your new role You will be joining the FM team, reporting directly to the company head of property. Your key responsibilities will involve managing the TFM of purpose built student accomodation across a UK portfolio. You will directly manage the budgets for PPM and lifecycle works for your designated properties. You will also be directly responsible for ensuring all properties meet the statutory H&S and compliance requirements in line with the latest building regulations for residential properties. Your key duties will be as follows: - Directly control the budgets for PPM, reactive and lifecycle works and make accurate forecasts - Oversee all H&S and compliance - Manage on-site contractors and 3rd party providers - Management of hard and soft service contracts - Be responsible for annual lifecycle asset management - Project manage the end of tenancy turn around and move in/outs What you'll need to succeed - Strong budget management and forecasting skills - Experience in a TFM role, ideally in a residential or student accomodation setting - Membership to IWFM - UK driving licence - IOSH or NEBOSH qualification Key skills - Strong customer focused mindset - Flexibility to travel to sites around UK What you'll get in return Salary circa 40,000 Mon - Fri standard office hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 23, 2024
Full time
Your new company An award-winning property developer with an ever expanding portfolio across the UK, is recruiting a Facilities Manager to join their team in Liverpool. This position will manage a portfolio of properties across the UK, including PBSA and commercial and residential properties. Working with operational budgets of up to 1.5million per property, you will have the opportunity to make a real impact, with hands-on support from the Operations team. You will be responsible for managing existing and pipeline portfolios across the UK, as they continue to develop and manage high-quality accommodation. Your new role You will be joining the FM team, reporting directly to the company head of property. Your key responsibilities will involve managing the TFM of purpose built student accomodation across a UK portfolio. You will directly manage the budgets for PPM and lifecycle works for your designated properties. You will also be directly responsible for ensuring all properties meet the statutory H&S and compliance requirements in line with the latest building regulations for residential properties. Your key duties will be as follows: - Directly control the budgets for PPM, reactive and lifecycle works and make accurate forecasts - Oversee all H&S and compliance - Manage on-site contractors and 3rd party providers - Management of hard and soft service contracts - Be responsible for annual lifecycle asset management - Project manage the end of tenancy turn around and move in/outs What you'll need to succeed - Strong budget management and forecasting skills - Experience in a TFM role, ideally in a residential or student accomodation setting - Membership to IWFM - UK driving licence - IOSH or NEBOSH qualification Key skills - Strong customer focused mindset - Flexibility to travel to sites around UK What you'll get in return Salary circa 40,000 Mon - Fri standard office hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)