Senior Project Manager
Working Pattern: Full Time
Posted Date: 19 Mar 2024
Salary:£45,585 to £48,350 with progression to £54,395 per annum with potential for market factor supplement
Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 07 April 2024
Based within the Estates & Facilities Service, we have an exciting opportunity for an experienced construction professional to join our Capital Team of Project Managers.
The Capital Team are an in-house service that is responsible for the design, development and management of capital development projects across the University. Our 50-acre Newcastle City Centre Campus is the hub of teaching, research and collaboration and we have a strong pipeline of projects that seek to respond to a number of key strategic priorities, including; a net zero carbon target of 2030 and ensuring our facilities enable high quality education and world class research. This role will play a significant part in providing a campus for the future.
We are looking for someone with demonstrable experience managing building projects in the construction industry, this could be as a contractor, consultant or in a client-side role. You will oversee the supervision of the University’s major capital developments, as well as occasional long-term maintenance and improvement projects within the service. Project values range broadly and therefore your workload will be both varied and interesting.
The Senior Project Managers operate within a team of four, reporting to a Team Leader – James Adshead. There are five other team members across the Capital Team including Project Engineers / Project Surveyors and a Soft Landings Manager. Your role is based at our Newcastle city centre campus, with some occasional travel to offsite locations across the North East.
One of our most recent projects is the redevelopment of the Stephenson Building. Information on the project can be found in this link:
The Stephenson Building - Who we Are - Newcastle University (ncl.ac.uk)
Please reach out to James Adshead, Capital and Planning Manager on james.adshead@ncl.ac.uk to arrange a call to chat about this opportunity.
Please note: The University has funding available for any candidates who do not currently hold a valid CSCS card (Construction Safety Certification Scheme).
*Interviews will be held 23rd April 2024
Key Accountabilities
To lead capital projects through the RIBA Plan of Works schedule, ensuring project objectives are delivered throughout
Work in liaison across other teams within Estates and Facilities such as the Sustainability, Planning, Improvement and Maintenance Teams as well as key stakeholders across the University to develop a client brief and determine the optimum project and costs sufficient to allow the business case to be demonstrated and the project to be approved by the University Executive
Be responsible for the development of comprehensive programmes incorporating all key activities the through the design and construction process through to completion, commissioning and occupation (including soft landings)
Take financial responsibility for the project to ensure that timely payments are made and recorded and that expenditure is monitored regularly and reported to ensure that any threats / risks to completion of the project within budget are addressed as necessary
Be responsible for the overall management and associated reporting of projects. To include project progress, governance, finances, quality, risk management, health and safety and other key aspects of the project across University Committees and meetings including Steering groups, project meetings and other forums as required
Lead the procurement and appointment of architectural and engineering design teams, other specialist consultants, contractors and suppliers to oversee the development of the design and construction to ensure it fulfils the needs and expectations of stakeholders as well as functional, programme and cost requirements
Work in partnership with colleagues to specify, procure and deliver feasibility reports, options appraisals and impact assessments including external funding bids
Set up and manage third party relationships as appropriate with external stakeholders, tenants and landlords, local authorities, statutory authorities, funders, utility services and other agencies etc
Take responsibility for the client role as defined under the CDM Regulations and consult with other sections of the Estates and Facilities and the Principal Designer to ensure the organisation meets its requirements under all Health and Safety legislation
Implement and promote the use of Building Information Modelling throughout the design and build process and ensure that the electronic drawings and manuals are integrated into the existing Estates and Facilities data systems. Liaise with the BIM Manager
Direct and work alongside external consultant teams and University colleagues, including the Estates and Facilities Project Surveyor / Project Engineer, throughout the design and construction process and monitor and report progress during the project, to ensure the project is on programme and within budget
Liaise with client representatives and adjacent occupants to advise on the potential implications and disruption caused by the building programme and to implement and co-ordinate any actions to minimise disturbance
Contribute to the Post Occupancy Evaluation of completed projects between 1 and 2 years after Practical Completion. Work alongside the Estates and Facilities CDM / Soft Landings Manager
Undertake other duties as and when required by the Capital Manager
The Person
Knowledge, Skills and Experience
Proven track record of managing projects in the construction industry, ensuring compliance with design brief and contractual obligations with deadlines, changing priorities, quality requirements, budget and stakeholder management
Working knowledge of construction contracts and the roles and responsibilities within those
Solid understanding and experience of construction methods and technologies
An up-to-date knowledge of public procurement regulations
Up to date knowledge of statutory requirements, legislation & contract law relating to building projects including Health & Safety
Proficient in the reading of drawings and technical specifications
Ability to organise time to manage conflicting priorities within a demanding workload
Experience of working in a team and stakeholders to support positive outcomes
Excellent written and verbal communication skills
Good attention to detail
Good IT skills with working knowledge of software packages, such as Microsoft Office packages
Attributes and Behaviour
Can demonstrate an ability to think flexibly, have sound judgement, use initiative, be proactive and adopt an active approach to problem solving
Comfortable working alongside senior colleagues to shape the project direction and programme including the negotiation skills and the ability to influence others
Ability to working on own initiative and as part of a team
Collaborative worker who builds on relationships with clients, colleagues, consultants, and contractors with excellent interpersonal and relationship building skills
Proven leadership skills and ability to promote “ownership” of decisions regarding colleagues and financial resources limited by the overall budget
Qualifications
Education to degree level, either in a relevant construction discipline, or with substantial equivalent professional experience in an estate development role
Desirable
Chartered member of an appropriate professional body
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 26846
Mar 19, 2024
Full time
Senior Project Manager
Working Pattern: Full Time
Posted Date: 19 Mar 2024
Salary:£45,585 to £48,350 with progression to £54,395 per annum with potential for market factor supplement
Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 07 April 2024
Based within the Estates & Facilities Service, we have an exciting opportunity for an experienced construction professional to join our Capital Team of Project Managers.
The Capital Team are an in-house service that is responsible for the design, development and management of capital development projects across the University. Our 50-acre Newcastle City Centre Campus is the hub of teaching, research and collaboration and we have a strong pipeline of projects that seek to respond to a number of key strategic priorities, including; a net zero carbon target of 2030 and ensuring our facilities enable high quality education and world class research. This role will play a significant part in providing a campus for the future.
We are looking for someone with demonstrable experience managing building projects in the construction industry, this could be as a contractor, consultant or in a client-side role. You will oversee the supervision of the University’s major capital developments, as well as occasional long-term maintenance and improvement projects within the service. Project values range broadly and therefore your workload will be both varied and interesting.
The Senior Project Managers operate within a team of four, reporting to a Team Leader – James Adshead. There are five other team members across the Capital Team including Project Engineers / Project Surveyors and a Soft Landings Manager. Your role is based at our Newcastle city centre campus, with some occasional travel to offsite locations across the North East.
One of our most recent projects is the redevelopment of the Stephenson Building. Information on the project can be found in this link:
The Stephenson Building - Who we Are - Newcastle University (ncl.ac.uk)
Please reach out to James Adshead, Capital and Planning Manager on james.adshead@ncl.ac.uk to arrange a call to chat about this opportunity.
Please note: The University has funding available for any candidates who do not currently hold a valid CSCS card (Construction Safety Certification Scheme).
*Interviews will be held 23rd April 2024
Key Accountabilities
To lead capital projects through the RIBA Plan of Works schedule, ensuring project objectives are delivered throughout
Work in liaison across other teams within Estates and Facilities such as the Sustainability, Planning, Improvement and Maintenance Teams as well as key stakeholders across the University to develop a client brief and determine the optimum project and costs sufficient to allow the business case to be demonstrated and the project to be approved by the University Executive
Be responsible for the development of comprehensive programmes incorporating all key activities the through the design and construction process through to completion, commissioning and occupation (including soft landings)
Take financial responsibility for the project to ensure that timely payments are made and recorded and that expenditure is monitored regularly and reported to ensure that any threats / risks to completion of the project within budget are addressed as necessary
Be responsible for the overall management and associated reporting of projects. To include project progress, governance, finances, quality, risk management, health and safety and other key aspects of the project across University Committees and meetings including Steering groups, project meetings and other forums as required
Lead the procurement and appointment of architectural and engineering design teams, other specialist consultants, contractors and suppliers to oversee the development of the design and construction to ensure it fulfils the needs and expectations of stakeholders as well as functional, programme and cost requirements
Work in partnership with colleagues to specify, procure and deliver feasibility reports, options appraisals and impact assessments including external funding bids
Set up and manage third party relationships as appropriate with external stakeholders, tenants and landlords, local authorities, statutory authorities, funders, utility services and other agencies etc
Take responsibility for the client role as defined under the CDM Regulations and consult with other sections of the Estates and Facilities and the Principal Designer to ensure the organisation meets its requirements under all Health and Safety legislation
Implement and promote the use of Building Information Modelling throughout the design and build process and ensure that the electronic drawings and manuals are integrated into the existing Estates and Facilities data systems. Liaise with the BIM Manager
Direct and work alongside external consultant teams and University colleagues, including the Estates and Facilities Project Surveyor / Project Engineer, throughout the design and construction process and monitor and report progress during the project, to ensure the project is on programme and within budget
Liaise with client representatives and adjacent occupants to advise on the potential implications and disruption caused by the building programme and to implement and co-ordinate any actions to minimise disturbance
Contribute to the Post Occupancy Evaluation of completed projects between 1 and 2 years after Practical Completion. Work alongside the Estates and Facilities CDM / Soft Landings Manager
Undertake other duties as and when required by the Capital Manager
The Person
Knowledge, Skills and Experience
Proven track record of managing projects in the construction industry, ensuring compliance with design brief and contractual obligations with deadlines, changing priorities, quality requirements, budget and stakeholder management
Working knowledge of construction contracts and the roles and responsibilities within those
Solid understanding and experience of construction methods and technologies
An up-to-date knowledge of public procurement regulations
Up to date knowledge of statutory requirements, legislation & contract law relating to building projects including Health & Safety
Proficient in the reading of drawings and technical specifications
Ability to organise time to manage conflicting priorities within a demanding workload
Experience of working in a team and stakeholders to support positive outcomes
Excellent written and verbal communication skills
Good attention to detail
Good IT skills with working knowledge of software packages, such as Microsoft Office packages
Attributes and Behaviour
Can demonstrate an ability to think flexibly, have sound judgement, use initiative, be proactive and adopt an active approach to problem solving
Comfortable working alongside senior colleagues to shape the project direction and programme including the negotiation skills and the ability to influence others
Ability to working on own initiative and as part of a team
Collaborative worker who builds on relationships with clients, colleagues, consultants, and contractors with excellent interpersonal and relationship building skills
Proven leadership skills and ability to promote “ownership” of decisions regarding colleagues and financial resources limited by the overall budget
Qualifications
Education to degree level, either in a relevant construction discipline, or with substantial equivalent professional experience in an estate development role
Desirable
Chartered member of an appropriate professional body
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 26846
Facilities Manager - Paying up to £55,000! We are looking for an experienced Facilities Manager with a background in technical services. As people manager, you will manage hard and soft services, ensure high levels of delivery within KPI's, and manage, monitor and control costs, ensuring achievement of financial targets. As you will play a key role in the audit process, you will be experienced in management information, operational finance and reporting. You will be pivotal in engaging and managing key stakeholder relationships, including managing multidisciplinary teams. Holding an IOSH certificate, you will also be able to demonstrate an awareness of CDM regulations. Proficient in IT and Microsoft Office, you must hold a minimum standard of C&G Level 3 or equivalent in mechanical, electrical, building services or air conditioning/refrigeration. Purpose of Job Responsibility for service delivery to a group of sites focussed around Specialist Development & Manufacture of Equipment and Systems.I work in partnership with our clients to ensure value-added services are delivered in a timely manner.Management of site service delivery teams, liaising with both technical and functional experts from within Mitie to ensure that exemplary facilities services are provided at all sites within the account area delivering Hard, Soft and Project-based activities to sites. Ensure a safe, compliant environment for our teams and customers by ensuring policies and processes are followed and gaps identified and escalated to resolution.To be responsible for key performance of a group of sites and leading a management team to ensure delivery against key performance indicators.Foster long term profitable relationships with customers to maintain existing business and identify new business opportunities by delivering operational excellenceDemonstrate a high level of thought leadership and act as change agent. Main Requirements Ability to interface and work with Senior Clients in order to provide a single point of contact for Service Delivery issuesOwnership of QSHE Compliance for the designated areaTo ensure Business Continuity & Incident Management, plans and processes are in placeTo develop long-term mutually beneficial Client RelationshipsMotivation and Engagement of StaffFinancial & Budgetary controlEnergy ManagementFlexibility & Agility to respond to customers' changing business needs #
Apr 19, 2024
Full time
Facilities Manager - Paying up to £55,000! We are looking for an experienced Facilities Manager with a background in technical services. As people manager, you will manage hard and soft services, ensure high levels of delivery within KPI's, and manage, monitor and control costs, ensuring achievement of financial targets. As you will play a key role in the audit process, you will be experienced in management information, operational finance and reporting. You will be pivotal in engaging and managing key stakeholder relationships, including managing multidisciplinary teams. Holding an IOSH certificate, you will also be able to demonstrate an awareness of CDM regulations. Proficient in IT and Microsoft Office, you must hold a minimum standard of C&G Level 3 or equivalent in mechanical, electrical, building services or air conditioning/refrigeration. Purpose of Job Responsibility for service delivery to a group of sites focussed around Specialist Development & Manufacture of Equipment and Systems.I work in partnership with our clients to ensure value-added services are delivered in a timely manner.Management of site service delivery teams, liaising with both technical and functional experts from within Mitie to ensure that exemplary facilities services are provided at all sites within the account area delivering Hard, Soft and Project-based activities to sites. Ensure a safe, compliant environment for our teams and customers by ensuring policies and processes are followed and gaps identified and escalated to resolution.To be responsible for key performance of a group of sites and leading a management team to ensure delivery against key performance indicators.Foster long term profitable relationships with customers to maintain existing business and identify new business opportunities by delivering operational excellenceDemonstrate a high level of thought leadership and act as change agent. Main Requirements Ability to interface and work with Senior Clients in order to provide a single point of contact for Service Delivery issuesOwnership of QSHE Compliance for the designated areaTo ensure Business Continuity & Incident Management, plans and processes are in placeTo develop long-term mutually beneficial Client RelationshipsMotivation and Engagement of StaffFinancial & Budgetary controlEnergy ManagementFlexibility & Agility to respond to customers' changing business needs #
Fire Sprinkler Service Engineer - Fire & Security - Reading - Up to £40,000 DOE About the Company We are working with an established fire maintenance organisation, who works UK wide with commercial clients maintaining their sprinkler systems in buildings and undertaking major projects works. Due to growth and winning additional service contracts UK Wide are looking for a further two Service Engineers for the South region. The successful candidate will be responsible for PPM s and small works projects across a few buildings, repairing various fire suppression and sprinkler equipment and performing testing on the plant. You will work closely with the wider facilities/building managers on these sites and directly with clients. Fire Sprinkler Service Engineer The Rewards Salary Negotiable DOE Up to £40,000 Vehicle Overtime Benefits Package Fire Sprinkler Service Engineer Requirements Sprinkler Installation Level 2 qualified would be desirable but not essential Plumbing / Piping Knowledge & fault finding on sprinkler systems essential Previous experience gained within Commercial / Industrial buildings environment Experienced in small works install Understanding and exposure to reporting electronically Able to drive This role would suit a Service Engineer, Multiskilled Engineer, Commercial Sprinkler Engineer, Fire Sprinkler Service Maintenance Engineer, Senior Service Engineer, Service Supervisor. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Apr 19, 2024
Full time
Fire Sprinkler Service Engineer - Fire & Security - Reading - Up to £40,000 DOE About the Company We are working with an established fire maintenance organisation, who works UK wide with commercial clients maintaining their sprinkler systems in buildings and undertaking major projects works. Due to growth and winning additional service contracts UK Wide are looking for a further two Service Engineers for the South region. The successful candidate will be responsible for PPM s and small works projects across a few buildings, repairing various fire suppression and sprinkler equipment and performing testing on the plant. You will work closely with the wider facilities/building managers on these sites and directly with clients. Fire Sprinkler Service Engineer The Rewards Salary Negotiable DOE Up to £40,000 Vehicle Overtime Benefits Package Fire Sprinkler Service Engineer Requirements Sprinkler Installation Level 2 qualified would be desirable but not essential Plumbing / Piping Knowledge & fault finding on sprinkler systems essential Previous experience gained within Commercial / Industrial buildings environment Experienced in small works install Understanding and exposure to reporting electronically Able to drive This role would suit a Service Engineer, Multiskilled Engineer, Commercial Sprinkler Engineer, Fire Sprinkler Service Maintenance Engineer, Senior Service Engineer, Service Supervisor. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
The Company: The company is a leading Property Management business in the UK, their team of professionals are leaders in delivering tailor-made services for clients. They understand the of value in acting together as a team across Surveying, Facilities Management, Finance and Specialist Services and that optimum service can only be delivered by everyone acting as one. They deliver a data-led, customer-centric property management model where the clients receive the same high-quality service whether assets are small, medium, or large, in every location throughout the UK. The Role: Reporting to the Investment Team Director, the Senior Property Management Surveyor will be responsible for managing a portfolio of assets located in around the North of England. The portfolio contains a mix of buildings with a variety of sectors including office, retail, industrial and F&B. The team manages a diverse portfolio of commercial assets for a major UK pension fund, for private clients, based both in UK and overseas, as well as local authority clients. The Senior Property Management Surveyor will work as part of a multi-disciplinary team including Facilities Managers, Client Accountants, Customer Experience Teams and ESG Specialists and will be responsible for ensuring the assets are: Managed to the very highest standard Clean, safe, secure and in repair Providing an exceptional customer experience Provide a high-quality client service that is market-leading and competitive in the market Focused on continuously reducing carbon emissions Operating with good value service charges Contributing significantly to the local community The Senior Property Management Surveyor will: Be a team player with a positive attitude Ideally qualified to MRICS, or working towards this Have experience in managing multi-let assets Be personable with established client-facing capabilities The Reward: On offer to the Senior Property Management Surveyor is a competitive salary and benefits package. The business has a long track record of high profitability and along with this high staff retention and high client retention, they are truly a people business. Get in touch now to register your interest! T: (phone number removed) GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 18, 2024
Full time
The Company: The company is a leading Property Management business in the UK, their team of professionals are leaders in delivering tailor-made services for clients. They understand the of value in acting together as a team across Surveying, Facilities Management, Finance and Specialist Services and that optimum service can only be delivered by everyone acting as one. They deliver a data-led, customer-centric property management model where the clients receive the same high-quality service whether assets are small, medium, or large, in every location throughout the UK. The Role: Reporting to the Investment Team Director, the Senior Property Management Surveyor will be responsible for managing a portfolio of assets located in around the North of England. The portfolio contains a mix of buildings with a variety of sectors including office, retail, industrial and F&B. The team manages a diverse portfolio of commercial assets for a major UK pension fund, for private clients, based both in UK and overseas, as well as local authority clients. The Senior Property Management Surveyor will work as part of a multi-disciplinary team including Facilities Managers, Client Accountants, Customer Experience Teams and ESG Specialists and will be responsible for ensuring the assets are: Managed to the very highest standard Clean, safe, secure and in repair Providing an exceptional customer experience Provide a high-quality client service that is market-leading and competitive in the market Focused on continuously reducing carbon emissions Operating with good value service charges Contributing significantly to the local community The Senior Property Management Surveyor will: Be a team player with a positive attitude Ideally qualified to MRICS, or working towards this Have experience in managing multi-let assets Be personable with established client-facing capabilities The Reward: On offer to the Senior Property Management Surveyor is a competitive salary and benefits package. The business has a long track record of high profitability and along with this high staff retention and high client retention, they are truly a people business. Get in touch now to register your interest! T: (phone number removed) GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Position: Technical Supervisor Location: Central London Salary: 50,000 per year + benefits Monday - Friday: 8am - 5pm Job Purpose: Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Ensuring that the team delivers all work to the highest standard first time, with health and safety at the forefront of what we do. Roles & Responsibilities: Operational site lead - responsible for the day to day operations and site deputy to Senior Customer Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients Establish and maintain safe systems of work; working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively Understand, anticipate and deliver customer (internal and external) needs while building effective relationships Attend and lead all Audits for compliance with relation to operational activities Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security - support to cover for all of the above roles during absence or times of high workload Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's Manage, develop and improve use of Helpdesk system, operations and procedures Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets To be responsible for all the health and safety compliance onsite, including that of third -party services providers and maintenance records; this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract What we are looking for: Technical background (ideally electrical) Minimum 4+ years experience within facilities management/maintenance Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract. Completion of IOSH Managing Safely or a similar qualification. Customer care and relationship-building skills. Experience in conducting surveys throughout client sites and preparing accurate reports. Ability to interact directly with customers in a professional manner and represent the company. Positive, self-motivated, proactive individual. Ability to work independently and as part of a team. The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances. The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules. If you're ready for your next challenge, please apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 18, 2024
Full time
Position: Technical Supervisor Location: Central London Salary: 50,000 per year + benefits Monday - Friday: 8am - 5pm Job Purpose: Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Ensuring that the team delivers all work to the highest standard first time, with health and safety at the forefront of what we do. Roles & Responsibilities: Operational site lead - responsible for the day to day operations and site deputy to Senior Customer Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients Establish and maintain safe systems of work; working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively Understand, anticipate and deliver customer (internal and external) needs while building effective relationships Attend and lead all Audits for compliance with relation to operational activities Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security - support to cover for all of the above roles during absence or times of high workload Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's Manage, develop and improve use of Helpdesk system, operations and procedures Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets To be responsible for all the health and safety compliance onsite, including that of third -party services providers and maintenance records; this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract What we are looking for: Technical background (ideally electrical) Minimum 4+ years experience within facilities management/maintenance Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract. Completion of IOSH Managing Safely or a similar qualification. Customer care and relationship-building skills. Experience in conducting surveys throughout client sites and preparing accurate reports. Ability to interact directly with customers in a professional manner and represent the company. Positive, self-motivated, proactive individual. Ability to work independently and as part of a team. The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances. The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules. If you're ready for your next challenge, please apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Health and Safety Manager Salary: £38-45k Hours: 52 weeks per year (46 weeks Plus 6 weeks paid holiday) for 37.5 hours per week. Location: Central Cambridge Start Date: ASAP Our client is a reputable school committed to providing a safe environment for our community. Seeking a Health & Safety Manager to ensure compliance, foster a positive safety culture, and oversee health, safety, risk management, and environmental sustainability. Role Overview: As the Health & Safety Manager, you will report to the Director of Operations and work closely with the Site Manager to maintain health and safety standards, comply with legislation, and promote a culture of safety across the school. Your responsibilities will include: Health & Safety: Develop, implement, and manage effective health and safety standards and procedures. Ensure compliance with all relevant health and safety legislation and building regulations. Provide advice, recommendations, and reports to senior management and the Health & Safety Committee. Monitor and report on KPIs for health & safety standards and targets. Conduct regular health & safety audits and implement action plans based on audit recommendations. Act as the school's Fire Safety Officer and oversee fire risk assessments and safety measures. Risk Management: Develop, implement, and manage risk management procedures to mitigate operational risks. Identify and assess potential risks and advise on risk avoidance or reduction strategies. Monitor and report on accidents and near misses, promoting a culture of safety and continuous improvement. Provide guidance and training to staff on risk management practices. Security: Ensure robust security arrangements are in place to respond effectively to security threats. Review, manage, and report on security issues to maintain site security. Participate in on-call rota for emergency responses outside normal working hours. Environmental Sustainability: Develop and implement measures to contribute to the school's environmental sustainability objectives. Research and recommend sustainable practices and technologies. Ensure compliance with environmental legislation and initiatives. Transport: Manage transportation services and promote environmentally sustainable means of transport. Ensure safety systems for vehicular, bicycle, and pedestrian access. Audit compliance with vehicle maintenance checks and procedures. Contracts: Ensure health and safety requirements are met by contractors engaged by the school. Oversee management of school events and external lettings, including security and risk assessments. Development Planning: Contribute to long-term development strategy for the school's estate in collaboration with senior management. Maintenance and Refurbishment: Participate in site inspections to inform maintenance programmes. Maintain records and manuals detailing building fabric and maintenance procedures. Contribute to the efficiency of facilities management systems. Line Management: Report to the Director of Operations and work closely with the Site Manager. Provide induction, training, and professional development to staff. Cover for the Site Manager during periods of absence or leave. Requirements: Relevant experience in health & safety, risk management, or facilities management. NEBOSH, IOSH, or equivalent qualifications. Practical skills in building maintenance. Excellent interpersonal and communication skills. Understanding of financial management and budgetary controls. Commitment to child safeguarding and pastoral care. Desirable Qualifications and Experience: HND Level qualification. MIDAS Minibus Driving Qualification. First Aid Qualification. Experience in the education sector. There are great benefits on offer with this role so apply now! If you are interested in the role of Health and Safety Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Apr 17, 2024
Full time
Health and Safety Manager Salary: £38-45k Hours: 52 weeks per year (46 weeks Plus 6 weeks paid holiday) for 37.5 hours per week. Location: Central Cambridge Start Date: ASAP Our client is a reputable school committed to providing a safe environment for our community. Seeking a Health & Safety Manager to ensure compliance, foster a positive safety culture, and oversee health, safety, risk management, and environmental sustainability. Role Overview: As the Health & Safety Manager, you will report to the Director of Operations and work closely with the Site Manager to maintain health and safety standards, comply with legislation, and promote a culture of safety across the school. Your responsibilities will include: Health & Safety: Develop, implement, and manage effective health and safety standards and procedures. Ensure compliance with all relevant health and safety legislation and building regulations. Provide advice, recommendations, and reports to senior management and the Health & Safety Committee. Monitor and report on KPIs for health & safety standards and targets. Conduct regular health & safety audits and implement action plans based on audit recommendations. Act as the school's Fire Safety Officer and oversee fire risk assessments and safety measures. Risk Management: Develop, implement, and manage risk management procedures to mitigate operational risks. Identify and assess potential risks and advise on risk avoidance or reduction strategies. Monitor and report on accidents and near misses, promoting a culture of safety and continuous improvement. Provide guidance and training to staff on risk management practices. Security: Ensure robust security arrangements are in place to respond effectively to security threats. Review, manage, and report on security issues to maintain site security. Participate in on-call rota for emergency responses outside normal working hours. Environmental Sustainability: Develop and implement measures to contribute to the school's environmental sustainability objectives. Research and recommend sustainable practices and technologies. Ensure compliance with environmental legislation and initiatives. Transport: Manage transportation services and promote environmentally sustainable means of transport. Ensure safety systems for vehicular, bicycle, and pedestrian access. Audit compliance with vehicle maintenance checks and procedures. Contracts: Ensure health and safety requirements are met by contractors engaged by the school. Oversee management of school events and external lettings, including security and risk assessments. Development Planning: Contribute to long-term development strategy for the school's estate in collaboration with senior management. Maintenance and Refurbishment: Participate in site inspections to inform maintenance programmes. Maintain records and manuals detailing building fabric and maintenance procedures. Contribute to the efficiency of facilities management systems. Line Management: Report to the Director of Operations and work closely with the Site Manager. Provide induction, training, and professional development to staff. Cover for the Site Manager during periods of absence or leave. Requirements: Relevant experience in health & safety, risk management, or facilities management. NEBOSH, IOSH, or equivalent qualifications. Practical skills in building maintenance. Excellent interpersonal and communication skills. Understanding of financial management and budgetary controls. Commitment to child safeguarding and pastoral care. Desirable Qualifications and Experience: HND Level qualification. MIDAS Minibus Driving Qualification. First Aid Qualification. Experience in the education sector. There are great benefits on offer with this role so apply now! If you are interested in the role of Health and Safety Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Job Title: Site Manager Location: Northampton, NN4 7HR Annual Salary : 35,000 - 40,000 Shift Pattern: Monday - Friday Shift Times: 08:00 - 17:00 Working Hours: 40 hours Manpower is hiring a permanent Site Manager for our fantastic client, offering brand new facilities, kit, and a chance to be a part of a growing company making a difference! Our client believes that yesterday's cooking oils should become tomorrow's energy and that business waste can be recycled into green energy to power festivals or simply help to support our National Grid. Through pioneering technology, they are able to recover a waste product that previously went down the drain and turn it into a source of income for your business, while keeping your kitchen and waterways clean and efficient. What you'll need to do: Responsible for the day to day management and operations of site, ensuring the smooth running of all warehouse and logistical activities Leading a team of warehouse and driving staff including training, performance management, and motivation. Accountable for all safety, compliance and quality standards are met Maintain a high level of staff performance and productivity Manage and maintain relationships with clients, suppliers, and other stakeholders. Oversee the maintenance and upkeep of the site, equipment, and vehicles. Prepare and submit reports to senior management on site operations, performance, and KPIs Continuously monitor and evaluate site performance, identifying areas for improvement and implementing appropriate corrective action What we'll need from you: Full UK Driving Licence IOSH Managing Safely or equivalent Counterbalance / Reach FLT Licence (preferred) Experience in logistics or supply chain management, with specific experience of being site lead managing a team of Drivers Experience in managing a small logistics operation in a fast-paced environment Proven track record of delivering high-quality customer service and meeting KPIs Excellent leadership, communication, and interpersonal skills Strong organizational and time-management skills, with the ability to multitask and prioritize effectively Analytical and problem-solving skills Ability to work under pressure and meet deadlines Attention to detail and accuracy Flexibility and adaptability Strong customer service orientation Benefits: Permanent - Full time position Full Training Provided 25 days holiday + 8 bank holidays Death in service X2 Join our team, and together, we can make a positive impact on the environment and create a greener future! If this sounds like it would suit you, then why not apply to be part of our rapidly expanding team and make a difference together!
Apr 15, 2024
Full time
Job Title: Site Manager Location: Northampton, NN4 7HR Annual Salary : 35,000 - 40,000 Shift Pattern: Monday - Friday Shift Times: 08:00 - 17:00 Working Hours: 40 hours Manpower is hiring a permanent Site Manager for our fantastic client, offering brand new facilities, kit, and a chance to be a part of a growing company making a difference! Our client believes that yesterday's cooking oils should become tomorrow's energy and that business waste can be recycled into green energy to power festivals or simply help to support our National Grid. Through pioneering technology, they are able to recover a waste product that previously went down the drain and turn it into a source of income for your business, while keeping your kitchen and waterways clean and efficient. What you'll need to do: Responsible for the day to day management and operations of site, ensuring the smooth running of all warehouse and logistical activities Leading a team of warehouse and driving staff including training, performance management, and motivation. Accountable for all safety, compliance and quality standards are met Maintain a high level of staff performance and productivity Manage and maintain relationships with clients, suppliers, and other stakeholders. Oversee the maintenance and upkeep of the site, equipment, and vehicles. Prepare and submit reports to senior management on site operations, performance, and KPIs Continuously monitor and evaluate site performance, identifying areas for improvement and implementing appropriate corrective action What we'll need from you: Full UK Driving Licence IOSH Managing Safely or equivalent Counterbalance / Reach FLT Licence (preferred) Experience in logistics or supply chain management, with specific experience of being site lead managing a team of Drivers Experience in managing a small logistics operation in a fast-paced environment Proven track record of delivering high-quality customer service and meeting KPIs Excellent leadership, communication, and interpersonal skills Strong organizational and time-management skills, with the ability to multitask and prioritize effectively Analytical and problem-solving skills Ability to work under pressure and meet deadlines Attention to detail and accuracy Flexibility and adaptability Strong customer service orientation Benefits: Permanent - Full time position Full Training Provided 25 days holiday + 8 bank holidays Death in service X2 Join our team, and together, we can make a positive impact on the environment and create a greener future! If this sounds like it would suit you, then why not apply to be part of our rapidly expanding team and make a difference together!
Senior Project Manager Your new company Working for one of the largest organisations within the construction, development, and property services companies in the UK. They are growing massively in the market, winning projects worth up to 300 million. The sectors cover new facilities, prisons, refurbishments, and new houses. You will be part of an exciting team who are friendly and welcoming with a big impact on inclusion within the team. Working as the senior project manager, you will be part of the MEP team. As a senior project manager (MEP), you will: Enforce high standards of safety and quality on your site(s)Manage all resources, including labour, plant, materials, and supply chainLiaise with clients, consultants, subcontractors, and suppliersPrepare and review technical specifications, drawings, calculations, and reportsSupervise and mentor junior engineers and techniciansEnsure compliance with all regulations and best practicesWork in mixed collaborative teams to deliver major projectsAdd value to projects through innovation and value managementHold the Principal Contractor responsibility under the CDM Regulations What we require: Knowledge of the prison or housing sector within project managementWorking on projects with a value of a millionTeam Management and client management skillsGood communication in a teamTo have enthusiasm when workingTo have previous experience in the building services sectorTo have experience working as a Senior Project manager. What you'll get in return A competitive salary of £75,000 - £85,000 per year depending on experience. A generous package, including pension, healthcare, car allowance and bonus scheme. A supportive and friendly work environment. A range of training and development opportunitiesA chance to work on some of the most exciting and prestigious projects in the UK. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Feel free to call us on for an informal chat or to find out more. #
Apr 13, 2024
Full time
Senior Project Manager Your new company Working for one of the largest organisations within the construction, development, and property services companies in the UK. They are growing massively in the market, winning projects worth up to 300 million. The sectors cover new facilities, prisons, refurbishments, and new houses. You will be part of an exciting team who are friendly and welcoming with a big impact on inclusion within the team. Working as the senior project manager, you will be part of the MEP team. As a senior project manager (MEP), you will: Enforce high standards of safety and quality on your site(s)Manage all resources, including labour, plant, materials, and supply chainLiaise with clients, consultants, subcontractors, and suppliersPrepare and review technical specifications, drawings, calculations, and reportsSupervise and mentor junior engineers and techniciansEnsure compliance with all regulations and best practicesWork in mixed collaborative teams to deliver major projectsAdd value to projects through innovation and value managementHold the Principal Contractor responsibility under the CDM Regulations What we require: Knowledge of the prison or housing sector within project managementWorking on projects with a value of a millionTeam Management and client management skillsGood communication in a teamTo have enthusiasm when workingTo have previous experience in the building services sectorTo have experience working as a Senior Project manager. What you'll get in return A competitive salary of £75,000 - £85,000 per year depending on experience. A generous package, including pension, healthcare, car allowance and bonus scheme. A supportive and friendly work environment. A range of training and development opportunitiesA chance to work on some of the most exciting and prestigious projects in the UK. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Feel free to call us on for an informal chat or to find out more. #
HAMILTON ROWE RECRUITMENT SERVICES LTD
City, London
Senior Facilities Manager - Leading Managing Agent - Central London - Up to £75k + Package Are you a Senior Facilities Manager that would like the opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings in London for one designated client? Do you have experience of managing corporate clientele and in-house staff, whilst delivering a 5 FM service provision across both hard and soft services on Trophy Buildings in London? I am currently recruiting for an exciting new position for a Senior Facilities Manager to head up the FM services across a handful of Trophy, Multi Tenanted commercial buildings in London. In this role as the Senior Facilities Manager, you will be responsible for the management of the site based teams, ESG delivery and client relationship. Benefits: Fantastic team culture within an award winning organisation You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK s finest privately owned commercial Real Estate. Support from internal director s with years of experience in the delivery of best in class FM service provisions Responsibilities: Management of a best in class FM service provision to multiple various trophy sites, through the management of site based staff. Oversight of ESG initiatives across the portfolio. Daily tenant liaison, forming close working relationships with tenants and clients on site Service charge budget preparation, management and reconciliation of around £5 million per annum Health & safety management Hard and soft service contractor management Project management and refurbishment works Requirements: The successful candidate will have 4 + years experience in a similar role with service charge budget experience and previous experience of working on a Trophy Asset. MIWFM (Desirable but not essential) IOSH/ Nebosh certificate This is an exciting opportunity, paying an attractive salary of up to £75k with the chance to work for a company that invests in their people and their careers.
Apr 13, 2024
Full time
Senior Facilities Manager - Leading Managing Agent - Central London - Up to £75k + Package Are you a Senior Facilities Manager that would like the opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings in London for one designated client? Do you have experience of managing corporate clientele and in-house staff, whilst delivering a 5 FM service provision across both hard and soft services on Trophy Buildings in London? I am currently recruiting for an exciting new position for a Senior Facilities Manager to head up the FM services across a handful of Trophy, Multi Tenanted commercial buildings in London. In this role as the Senior Facilities Manager, you will be responsible for the management of the site based teams, ESG delivery and client relationship. Benefits: Fantastic team culture within an award winning organisation You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK s finest privately owned commercial Real Estate. Support from internal director s with years of experience in the delivery of best in class FM service provisions Responsibilities: Management of a best in class FM service provision to multiple various trophy sites, through the management of site based staff. Oversight of ESG initiatives across the portfolio. Daily tenant liaison, forming close working relationships with tenants and clients on site Service charge budget preparation, management and reconciliation of around £5 million per annum Health & safety management Hard and soft service contractor management Project management and refurbishment works Requirements: The successful candidate will have 4 + years experience in a similar role with service charge budget experience and previous experience of working on a Trophy Asset. MIWFM (Desirable but not essential) IOSH/ Nebosh certificate This is an exciting opportunity, paying an attractive salary of up to £75k with the chance to work for a company that invests in their people and their careers.
Job Title: Sales Coordinator Location: London (Hybrid) Salary: 35,000- 45,000 (DOE) Company Overview: We are thrilled to extend a fantastic opportunity for a Sales Coordinator to work for a UK Leading facilities management business. Our client is a global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. They are a progressive thought-leader within the FM world. Role Purpose: As a Sales Coordinator, you'll play a pivotal role in supporting the Business Development Manager and Senior Management team. Your mission is to ensure the seamless provision of administrative support, maintaining meticulous records and facilitating the development of winning tenders. Key Responsibilities: Sales Support Coordinator: Complete pre-qualification questionnaires, keeping the Business Development Manager updated on progress. Conduct thorough customer research and due diligence on prospects, crafting comprehensive information packs. Collaborate closely with the Business Development Manager to manage tenders from inception to submission. Write tailored bid responses, ensuring accuracy and adherence to client specifications. Manage communication between clients and internal stakeholders throughout the bid process. Proactively stay abreast of industry trends to enhance bid responses and raise company profile. Build strong relationships across operational teams and support functions. Assist in the preparation of marketing materials, presentations, and client meetings. Contribute to the development of systems and procedures to streamline the sales process. Business Unit Coordinator: Provide administrative support to business unit management and contract support team. Maintain central contract filing, prepare reports, and manage the Business Unit Director's diary. Organise team and contract review meetings, and coordinate training courses for staff. Handle inquiries from site-based staff and clients, ensuring prompt resolution. Undertake miscellaneous duties as directed by Finance Manager and Business Unit Director. Maintain office supplies and ensure efficient office operations. Required Experience: Previous experience in a similar role within a medium-sized business. Excellent communication skills with the ability to liaise with stakeholders at all levels. Strong command of the English language, both verbal and written, with keen attention to detail. Customer-focused approach with the ability to work independently and as part of a team. Discretion and confidentiality in handling sensitive information. Ability to work under pressure, manage deadlines, and adapt to changing priorities. Flexibility to work outside core office hours and travel occasionally. Education & Training: GCSE or equivalent qualification in English and Maths (Essential). Higher educational qualifications such as A level/HNC/D (Desirable). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) (Essential) Experience with InDesign and Finance Support Systems (Desirable) If you're ready to take on this exciting challenge and contribute to continued success, we'd love to hear from you. Only one click away!
Apr 12, 2024
Full time
Job Title: Sales Coordinator Location: London (Hybrid) Salary: 35,000- 45,000 (DOE) Company Overview: We are thrilled to extend a fantastic opportunity for a Sales Coordinator to work for a UK Leading facilities management business. Our client is a global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. They are a progressive thought-leader within the FM world. Role Purpose: As a Sales Coordinator, you'll play a pivotal role in supporting the Business Development Manager and Senior Management team. Your mission is to ensure the seamless provision of administrative support, maintaining meticulous records and facilitating the development of winning tenders. Key Responsibilities: Sales Support Coordinator: Complete pre-qualification questionnaires, keeping the Business Development Manager updated on progress. Conduct thorough customer research and due diligence on prospects, crafting comprehensive information packs. Collaborate closely with the Business Development Manager to manage tenders from inception to submission. Write tailored bid responses, ensuring accuracy and adherence to client specifications. Manage communication between clients and internal stakeholders throughout the bid process. Proactively stay abreast of industry trends to enhance bid responses and raise company profile. Build strong relationships across operational teams and support functions. Assist in the preparation of marketing materials, presentations, and client meetings. Contribute to the development of systems and procedures to streamline the sales process. Business Unit Coordinator: Provide administrative support to business unit management and contract support team. Maintain central contract filing, prepare reports, and manage the Business Unit Director's diary. Organise team and contract review meetings, and coordinate training courses for staff. Handle inquiries from site-based staff and clients, ensuring prompt resolution. Undertake miscellaneous duties as directed by Finance Manager and Business Unit Director. Maintain office supplies and ensure efficient office operations. Required Experience: Previous experience in a similar role within a medium-sized business. Excellent communication skills with the ability to liaise with stakeholders at all levels. Strong command of the English language, both verbal and written, with keen attention to detail. Customer-focused approach with the ability to work independently and as part of a team. Discretion and confidentiality in handling sensitive information. Ability to work under pressure, manage deadlines, and adapt to changing priorities. Flexibility to work outside core office hours and travel occasionally. Education & Training: GCSE or equivalent qualification in English and Maths (Essential). Higher educational qualifications such as A level/HNC/D (Desirable). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) (Essential) Experience with InDesign and Finance Support Systems (Desirable) If you're ready to take on this exciting challenge and contribute to continued success, we'd love to hear from you. Only one click away!
Facilities Manager Central London 50,000 - 55,000 plus car allowance Hexagon Group are delighted to be partnered with a boutique property consultancy who have a unique opportunity for a Facilities Manager to join their commercial property management team in Central London. As the Regional Facilities Manager, you will be responsible for a mixed-use portfolio across Central London, which will mainly consist of office space, retail units and possibly some industrial parks. Our client does offer an element of hybrid working, however some of your time will be spent in our clients' offices and carrying out site inspections. Key Responsibilities: Responsible for the day-to-day management of your portfolio and carrying out regular site inspections. Production and management of each building's service charge budget. Ensure all statutory compliance is up to date, and any health & safety issues are dealt with promptly. Management of both hard & soft service partner contracts Tasked with improving energy & sustainability matters, rolling out sustainability initiatives where possible, and liaising with the internal M&E / Energy team regarding energy management upgrades. Managing any refurbishment / fit-out projects at your sites; liaising with the on-site contractors Close liaison with your tenants, and clients; attending to their needs in a professional manner. The ideal candidate will have existing experience working as a Facilities Manager managing a multi-site portfolio; this will ideally be in a managing agent capacity. You will have previous experience setting and managing service charge budgets and be able to demonstrate strong knowledge of health & safety / statutory compliance; if you hold an industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate, this may also put you at an advantage. You will be enthusiastic about the facilities management industry, and have an engaging personality, and be comfortable liaising with senior stakeholders. Our client is keen to arranges interviews asap, so please apply with a copy of your CV!
Apr 11, 2024
Full time
Facilities Manager Central London 50,000 - 55,000 plus car allowance Hexagon Group are delighted to be partnered with a boutique property consultancy who have a unique opportunity for a Facilities Manager to join their commercial property management team in Central London. As the Regional Facilities Manager, you will be responsible for a mixed-use portfolio across Central London, which will mainly consist of office space, retail units and possibly some industrial parks. Our client does offer an element of hybrid working, however some of your time will be spent in our clients' offices and carrying out site inspections. Key Responsibilities: Responsible for the day-to-day management of your portfolio and carrying out regular site inspections. Production and management of each building's service charge budget. Ensure all statutory compliance is up to date, and any health & safety issues are dealt with promptly. Management of both hard & soft service partner contracts Tasked with improving energy & sustainability matters, rolling out sustainability initiatives where possible, and liaising with the internal M&E / Energy team regarding energy management upgrades. Managing any refurbishment / fit-out projects at your sites; liaising with the on-site contractors Close liaison with your tenants, and clients; attending to their needs in a professional manner. The ideal candidate will have existing experience working as a Facilities Manager managing a multi-site portfolio; this will ideally be in a managing agent capacity. You will have previous experience setting and managing service charge budgets and be able to demonstrate strong knowledge of health & safety / statutory compliance; if you hold an industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate, this may also put you at an advantage. You will be enthusiastic about the facilities management industry, and have an engaging personality, and be comfortable liaising with senior stakeholders. Our client is keen to arranges interviews asap, so please apply with a copy of your CV!
Wythenshawe Community Housing Group
Wythenshawe, Manchester
Extra Care Manager Salary: £46,118.69 per annum inclusive of the 1 st April 2024 pay award Location: Manchester, Wythenshawe Hours of work 35 per week Permanent, full time Closing Date: 14th April 2024 Expected Interview Date: 22nd April 2024 The Vacancy We re looking for an Extra Care Manager to take overall management responsibility for the management of Village 135 and WCHG s extra care services, including the provision of support in liaison with the local authority and care provider. You ll ensure on-going viability and success of the extra care scheme by the facilitation and co-ordination of excellent housing related support, care, bistro contract management and other on-site facilities. The overall aim being to make residents feel valued and to promote independent living and inclusion, through customer experience. Village 135 is a modern and stylish development, which consists of 135 homes for the over 55's who need Extra Care support which are available for sale, shared ownership and rent. Residents can enjoy independent living in the privacy of their own self-contained apartment, whilst having the piece of mind of a permanent on-site care team and security. The Village also boasts excellent communal facilities, including a fantastic Bistro Restaurant, relaxing, revitalising Spa-Bathroom and Hair & Beauty Salon. Main responsibilities include but are not limited to: To lead, manage, and motivate housing teams to deliver services of the highest quality to customers of high density in a multi tenure environment, demonstrating professionalism and integrity at all times, acting on and promoting customer voice at all times To develop and implement strategies, policies and procedures and practices for the efficient delivery of quality services To take overall management responsibility for the delivery of extra care services, across a high density multi tenure scheme To take overall management responsibility for the management of Village 135 and WCHG s extra care services, including the provision of support in liaison with the local authority To ensure on-going viability and success of extra care schemes by the facilitation and co-ordination of excellent housing related support, care and other on-site facilities The development is located in a sought after area of Wythenshawe in South Manchester, which is known as 'Garden City'; where there are lots of shops, amenities, parks and transport links. Village 135 promotes a full and active lifestyle to residents who can participate in a range of activities designed to enrich their lifestyle, build friendships and provide new skills. In order to undertake this role to its fullest, you will require the following key skills, knowledge & experience: Due to the seniority of this role applicants must have either an appropriate professional housing qualification or have a willingness to study towards this Experience of managing a high density, multi tenure extra care scheme Up to date knowledge and understanding of social housing legislation and practice Working knowledge of social housing policies and procedures Knowledge of the care provision within extra care Proven track record in a social housing management position Preparing and managing budgets About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.
Apr 09, 2024
Full time
Extra Care Manager Salary: £46,118.69 per annum inclusive of the 1 st April 2024 pay award Location: Manchester, Wythenshawe Hours of work 35 per week Permanent, full time Closing Date: 14th April 2024 Expected Interview Date: 22nd April 2024 The Vacancy We re looking for an Extra Care Manager to take overall management responsibility for the management of Village 135 and WCHG s extra care services, including the provision of support in liaison with the local authority and care provider. You ll ensure on-going viability and success of the extra care scheme by the facilitation and co-ordination of excellent housing related support, care, bistro contract management and other on-site facilities. The overall aim being to make residents feel valued and to promote independent living and inclusion, through customer experience. Village 135 is a modern and stylish development, which consists of 135 homes for the over 55's who need Extra Care support which are available for sale, shared ownership and rent. Residents can enjoy independent living in the privacy of their own self-contained apartment, whilst having the piece of mind of a permanent on-site care team and security. The Village also boasts excellent communal facilities, including a fantastic Bistro Restaurant, relaxing, revitalising Spa-Bathroom and Hair & Beauty Salon. Main responsibilities include but are not limited to: To lead, manage, and motivate housing teams to deliver services of the highest quality to customers of high density in a multi tenure environment, demonstrating professionalism and integrity at all times, acting on and promoting customer voice at all times To develop and implement strategies, policies and procedures and practices for the efficient delivery of quality services To take overall management responsibility for the delivery of extra care services, across a high density multi tenure scheme To take overall management responsibility for the management of Village 135 and WCHG s extra care services, including the provision of support in liaison with the local authority To ensure on-going viability and success of extra care schemes by the facilitation and co-ordination of excellent housing related support, care and other on-site facilities The development is located in a sought after area of Wythenshawe in South Manchester, which is known as 'Garden City'; where there are lots of shops, amenities, parks and transport links. Village 135 promotes a full and active lifestyle to residents who can participate in a range of activities designed to enrich their lifestyle, build friendships and provide new skills. In order to undertake this role to its fullest, you will require the following key skills, knowledge & experience: Due to the seniority of this role applicants must have either an appropriate professional housing qualification or have a willingness to study towards this Experience of managing a high density, multi tenure extra care scheme Up to date knowledge and understanding of social housing legislation and practice Working knowledge of social housing policies and procedures Knowledge of the care provision within extra care Proven track record in a social housing management position Preparing and managing budgets About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.
General Manager Birmingham 50,000 - 55,000 Hexagon Group are delighted to be recruiting a General Manager for a top tier real estate company who manage some of the UK's iconic office space, and public destinations. They now require a General Manager, to manage a modern, 'trophy' asset in Birmingham City Centre which holds numerous energy & sustainability accreditations and his home to a wide array of tenants. Key Responsibilities: Overall day to day management of the asset, with close support from a Senior Facilities Manager Responsible for the property's health & safety, ensuring the tenants follow the procedures closely and all statutory compliance us up to date and logged correctly. Supporting with the production and management of the service charge budget Working closely with the occupier, dealing with any issues that may arise and launching events to engage with them. Management of both hard & soft service contracts, which includes M&E, cleaning, security, and pest control. Rolling out initiatives to enhance the buildings ESG score. Overseeing any tenant fit-outs and refurbishment / M&E projects We are keen to speak with experienced Building / Facilities Managers who have managed a sizeable asset, or Facilities Managers who have managed multi-site portfolios and are seeking a move to manage a singular property. As this role is heavily focused around customer service, you will be personable and be comfortable liaising with high-profile tenants and senior stakeholders. In addition, you will be experienced in managing service charge budgets, and hold a strong understanding of statutory compliance / health & safety. Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
Apr 08, 2024
Full time
General Manager Birmingham 50,000 - 55,000 Hexagon Group are delighted to be recruiting a General Manager for a top tier real estate company who manage some of the UK's iconic office space, and public destinations. They now require a General Manager, to manage a modern, 'trophy' asset in Birmingham City Centre which holds numerous energy & sustainability accreditations and his home to a wide array of tenants. Key Responsibilities: Overall day to day management of the asset, with close support from a Senior Facilities Manager Responsible for the property's health & safety, ensuring the tenants follow the procedures closely and all statutory compliance us up to date and logged correctly. Supporting with the production and management of the service charge budget Working closely with the occupier, dealing with any issues that may arise and launching events to engage with them. Management of both hard & soft service contracts, which includes M&E, cleaning, security, and pest control. Rolling out initiatives to enhance the buildings ESG score. Overseeing any tenant fit-outs and refurbishment / M&E projects We are keen to speak with experienced Building / Facilities Managers who have managed a sizeable asset, or Facilities Managers who have managed multi-site portfolios and are seeking a move to manage a singular property. As this role is heavily focused around customer service, you will be personable and be comfortable liaising with high-profile tenants and senior stakeholders. In addition, you will be experienced in managing service charge budgets, and hold a strong understanding of statutory compliance / health & safety. Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
Senior Operations Manager London 65,000 - 75,000 Hexagon Group are delighted to be working with a prominent managing agent that have a well-respected name within shopping centre management. Our client is recruiting for a Senior Operations Manager to assist with the management of a modern shopping centre based in North London, that attracts a high number of footfall each year and is home to numerous high street retailers. As the Senior Operations Manager, you will form part of the senior management team and alongside the Centre Director, you will be at the forefront of shaping the success for the centre. You will be managing the day-to-day operations of the centre, overseeing numerous on-site contractors and play a pivotal role in enhancing relationships with your occupiers and implementing strategies to drive footfall and revenue. Key Responsibilities: Develop strong relationships with the centre's occupiers, ensuring their needs are being met. Overseeing the M&E, security, cleaning, and guest services in order to create a welcoming atmosphere. Deputising for the Centre Director in their absence. Implement marketing strategies to enhance the shopping centres visibility, attracting a diverse customer base, and promoting any events that may be taking place. Management of the centre health & safety protocols, and ensuring any issues are dealt with promptly. Ideally, you will hold previous experience in shopping centre management; this could be either managing a retail park, or a centre of this ilk. However, our client has stated that they are open on candidate's experience, although you must come from a background within facilities management. In addition, you will have strong people management skills, have a positive personality, and be able to demonstrate strong knowledge of health & safety, which will all be backed up with an industry recognised qualification such as an IOSH / NEBOSH / IWFM certificates. Please apply with a copy of your CV!
Apr 08, 2024
Full time
Senior Operations Manager London 65,000 - 75,000 Hexagon Group are delighted to be working with a prominent managing agent that have a well-respected name within shopping centre management. Our client is recruiting for a Senior Operations Manager to assist with the management of a modern shopping centre based in North London, that attracts a high number of footfall each year and is home to numerous high street retailers. As the Senior Operations Manager, you will form part of the senior management team and alongside the Centre Director, you will be at the forefront of shaping the success for the centre. You will be managing the day-to-day operations of the centre, overseeing numerous on-site contractors and play a pivotal role in enhancing relationships with your occupiers and implementing strategies to drive footfall and revenue. Key Responsibilities: Develop strong relationships with the centre's occupiers, ensuring their needs are being met. Overseeing the M&E, security, cleaning, and guest services in order to create a welcoming atmosphere. Deputising for the Centre Director in their absence. Implement marketing strategies to enhance the shopping centres visibility, attracting a diverse customer base, and promoting any events that may be taking place. Management of the centre health & safety protocols, and ensuring any issues are dealt with promptly. Ideally, you will hold previous experience in shopping centre management; this could be either managing a retail park, or a centre of this ilk. However, our client has stated that they are open on candidate's experience, although you must come from a background within facilities management. In addition, you will have strong people management skills, have a positive personality, and be able to demonstrate strong knowledge of health & safety, which will all be backed up with an industry recognised qualification such as an IOSH / NEBOSH / IWFM certificates. Please apply with a copy of your CV!
The Contract Manager (CM) will ensure the delivery of high-quality professional TFM services in line with contractual requirements, building an effective partnership with the client, supporting their strategy and bespoke requirements. The CM will provide effective leadership, management and development of the Contract, ensuring financial and operational commitments are met and exceeded. Key Responsibilities Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Facilities Management industry. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Apr 08, 2024
Full time
The Contract Manager (CM) will ensure the delivery of high-quality professional TFM services in line with contractual requirements, building an effective partnership with the client, supporting their strategy and bespoke requirements. The CM will provide effective leadership, management and development of the Contract, ensuring financial and operational commitments are met and exceeded. Key Responsibilities Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Facilities Management industry. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Manager to join a Financial Services Client account team. The role is primarily to lead the account-based H&S team in ensuring first class health and safety support to our client in the region, helping ensure their business is compliant with all applicable legal and other H&S requirements and driving a positive H&S culture. The EMEA HSE Manager will also deliver and implement the CBRE Health, Safety and Environmental and Quality Strategy for the UK & Ireland client locations, supporting operational teams and delivering measurable improvements in health, safety, and environmental performance. Key Responsibilities: Set the strategy, leading, and supporting initiatives and best practice activities in all areas of H&S management, promoting & maintaining the behaviours and core values of the business. The development, implementation, maintenance, and continuous improvement of the client's H&S management system. Acting as the 'Competent person' for the Client, in the UK & Ireland (statutory required role, can be someone external to the organisation) Provision of advice, guidance and support to senior managers in discharging their duties, including their responsibilities under the H&S management system Consult and communicate H&S matters with stakeholders. Management and oversight of all H&S programmes including Ergonomic training, assessment and support; Eco Online ePermits; emergency procedures, First aider and Fire Marshall teams; external statutory audits/assessments. Support the EMEA HSE Advisor in completing reactive/operational tasks. Manage all H&S related vendors - both Client and CBRE suppliers Produce monthly H&S performance reports. Manage the accident reporting and investigation process. Undertake management reviews with and on behalf of senior management. Undertake accident reporting and investigation. Conduct H&S audits and inspections across the client sites in the region Manage the H&S team (Advisor and Administrator) Support the UK & Ireland account team with CBRE QHSE responsibilities. Proactively monitor QHSE performance to ensure that Client offices and CBRE operational delivery is maintained in line with statutory requirements and in accordance with all relevant QHSE policies. Support account based CBRE managers in ensuring that all CBRE QHSE standards and processes are delivered in line with requirements including regular monitoring of the Training Matrix; QHSE Logbook self-assessment completion; RAD tool use; Harbour Observations and close-out of actions. Ensure that all relevant QHSE initiatives are successfully implemented on the account. Support line managers in the reporting of all accidents/incidents, effective investigations, where necessary and ensure that any identified corrective actions are implemented, as agreed. Support the development and delivery of relevant communications, presentations and training material to regional operational teams so that those working on the account remain competent and up to date with relevant changes. Attendance at relevant CBRE QHSE meetings to share performance data, agree action plans to address weaknesses, promote initiatives and drive continual improvement in QHSE Support and participate in QHSE audits and inspections in line with agreed schedules, and ensure that corrective actions are implemented, as appropriate. Input to monthly reporting via the global account management and QHSE Sector teams Essential Skills: Minimum Level 6 qualification in Occupational Health & Safety Management, and significant and relevant post qualification experience Chartered Member of the Institute of Occupational Health or equivalent Experience of managing H&S for an organisation at a strategic level Conversant with ISO 9001 / 14001 / 45001 High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing with excellent motivational and influencing skills. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Event investigation & analysis including root cause analysis. Development and delivery of QHSE training Excellent verbal and written communication skills Numerate with a high degree of computer literacy. Experience working in Financial Sector or Property and Facilities Management environment. Formal qualification in environmental management Relevant auditing qualification and experience About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Manager to join a Financial Services Client account team. The role is primarily to lead the account-based H&S team in ensuring first class health and safety support to our client in the region, helping ensure their business is compliant with all applicable legal and other H&S requirements and driving a positive H&S culture. The EMEA HSE Manager will also deliver and implement the CBRE Health, Safety and Environmental and Quality Strategy for the UK & Ireland client locations, supporting operational teams and delivering measurable improvements in health, safety, and environmental performance. Key Responsibilities: Set the strategy, leading, and supporting initiatives and best practice activities in all areas of H&S management, promoting & maintaining the behaviours and core values of the business. The development, implementation, maintenance, and continuous improvement of the client's H&S management system. Acting as the 'Competent person' for the Client, in the UK & Ireland (statutory required role, can be someone external to the organisation) Provision of advice, guidance and support to senior managers in discharging their duties, including their responsibilities under the H&S management system Consult and communicate H&S matters with stakeholders. Management and oversight of all H&S programmes including Ergonomic training, assessment and support; Eco Online ePermits; emergency procedures, First aider and Fire Marshall teams; external statutory audits/assessments. Support the EMEA HSE Advisor in completing reactive/operational tasks. Manage all H&S related vendors - both Client and CBRE suppliers Produce monthly H&S performance reports. Manage the accident reporting and investigation process. Undertake management reviews with and on behalf of senior management. Undertake accident reporting and investigation. Conduct H&S audits and inspections across the client sites in the region Manage the H&S team (Advisor and Administrator) Support the UK & Ireland account team with CBRE QHSE responsibilities. Proactively monitor QHSE performance to ensure that Client offices and CBRE operational delivery is maintained in line with statutory requirements and in accordance with all relevant QHSE policies. Support account based CBRE managers in ensuring that all CBRE QHSE standards and processes are delivered in line with requirements including regular monitoring of the Training Matrix; QHSE Logbook self-assessment completion; RAD tool use; Harbour Observations and close-out of actions. Ensure that all relevant QHSE initiatives are successfully implemented on the account. Support line managers in the reporting of all accidents/incidents, effective investigations, where necessary and ensure that any identified corrective actions are implemented, as agreed. Support the development and delivery of relevant communications, presentations and training material to regional operational teams so that those working on the account remain competent and up to date with relevant changes. Attendance at relevant CBRE QHSE meetings to share performance data, agree action plans to address weaknesses, promote initiatives and drive continual improvement in QHSE Support and participate in QHSE audits and inspections in line with agreed schedules, and ensure that corrective actions are implemented, as appropriate. Input to monthly reporting via the global account management and QHSE Sector teams Essential Skills: Minimum Level 6 qualification in Occupational Health & Safety Management, and significant and relevant post qualification experience Chartered Member of the Institute of Occupational Health or equivalent Experience of managing H&S for an organisation at a strategic level Conversant with ISO 9001 / 14001 / 45001 High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing with excellent motivational and influencing skills. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Event investigation & analysis including root cause analysis. Development and delivery of QHSE training Excellent verbal and written communication skills Numerate with a high degree of computer literacy. Experience working in Financial Sector or Property and Facilities Management environment. Formal qualification in environmental management Relevant auditing qualification and experience About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in London. The successful candidate will manage the integration between Property Management and Hospitality Services on behalf of the client thus ensuring a superior client experience. Key Responsibilities: Oversight of office spaces as well as users' journey and experience across the building Working closely with client On Site Solutions (OSS) senior stakeholders Point of escalation for operational issues across campus both UK and rest of EMEA Manage/ support implementation of agreed initiatives to ensure that the goal is achieved to specification, timescale, and budget. Support teams in the management of Hospitality vendors across EMEA using KPIs and industry knowledge. Support new site transitions including onboarding of hospitality vendors where needed. Ensure quality, statutory, and legislative compliance and consistency of service via delivery work streams, in alignment with client expectations. Develop and manage client On Site Solutions (OSS) service delivery, maintaining operational and commercial compliance in accordance with client and CBRE expectations. Continually seek to improve client satisfaction, demonstrated through approved key performance indicators and maintaining current performance levels in an ever-changing business environment Demonstrate sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy Closely work across all clients On Site Solutions (OSS) service lines in a collaborative manner Provide problem solving solutions to client team. Create and maintain strong and positive relationships across all clients On Site Solutions (OSS) service lines. Support to EMEA sites as needed. Raise, review and approval of permits. Building Users' Experience & Engagement Communication across all building's users and senior on-floor stakeholders on all client On Site Solutions (OSS) activities taking place that have a business impact. Users' engagement and support across all divisional spaces To actively support and facilitate divisional initiatives as needed and requested. Point of escalation for the building's occupants with any client On Site Solutions (OSS) operational queries/issues (PTC, London) Vendors & Contractors Management Vendors support from a client On Site Solutions (OSS) perspective of ad hoc services available in Plumtree Court Facilitating/ managing vendors contractors' access to PTC Client One Site Solutions (OSS) support for ad hoc requests Management of vendors/ contractors (and budgets) in line with client service delivery expectations Oversee outputs from vendor working to improve and manage the end-to-end process, agree formal service levels, review the Visitor journey / experience. Events & VIP Visits Management of requests for FM service delivery for events taking place in PTC Encourage collaboration and cooperation across all vendors/ teams. Coordinating necessary FM & Engineering activities with CBRE operational/ management teams to ensure effective 'joined up' delivery of services. Requesting quotes, managing, and gaining approvals for ad hoc FM and Engineering services that entail costs. Raising FM POs according to costs occurred and tracking to budget. Closely work with hospitality and events teams to resolve any operational FM/ Engineering issues across conference centre and hospitality spaces. Collaborating with hospitality/ events team on building new processes and procedures spanning across all vendors/ spaces Essential Skills: Strong Customer Service background with previous experience in 4/5-star Hospitality/FM industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Diplomacy in a demanding, fast-moving customer focused environment Ability to interact successfully at all levels of seniority within client account/the firm. Excellent communication skills Excellent Microsoft Office skills i.e., Excel and PowerPoint Experience in managing budgets. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor Flexible, team orientated and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in London. The successful candidate will manage the integration between Property Management and Hospitality Services on behalf of the client thus ensuring a superior client experience. Key Responsibilities: Oversight of office spaces as well as users' journey and experience across the building Working closely with client On Site Solutions (OSS) senior stakeholders Point of escalation for operational issues across campus both UK and rest of EMEA Manage/ support implementation of agreed initiatives to ensure that the goal is achieved to specification, timescale, and budget. Support teams in the management of Hospitality vendors across EMEA using KPIs and industry knowledge. Support new site transitions including onboarding of hospitality vendors where needed. Ensure quality, statutory, and legislative compliance and consistency of service via delivery work streams, in alignment with client expectations. Develop and manage client On Site Solutions (OSS) service delivery, maintaining operational and commercial compliance in accordance with client and CBRE expectations. Continually seek to improve client satisfaction, demonstrated through approved key performance indicators and maintaining current performance levels in an ever-changing business environment Demonstrate sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy Closely work across all clients On Site Solutions (OSS) service lines in a collaborative manner Provide problem solving solutions to client team. Create and maintain strong and positive relationships across all clients On Site Solutions (OSS) service lines. Support to EMEA sites as needed. Raise, review and approval of permits. Building Users' Experience & Engagement Communication across all building's users and senior on-floor stakeholders on all client On Site Solutions (OSS) activities taking place that have a business impact. Users' engagement and support across all divisional spaces To actively support and facilitate divisional initiatives as needed and requested. Point of escalation for the building's occupants with any client On Site Solutions (OSS) operational queries/issues (PTC, London) Vendors & Contractors Management Vendors support from a client On Site Solutions (OSS) perspective of ad hoc services available in Plumtree Court Facilitating/ managing vendors contractors' access to PTC Client One Site Solutions (OSS) support for ad hoc requests Management of vendors/ contractors (and budgets) in line with client service delivery expectations Oversee outputs from vendor working to improve and manage the end-to-end process, agree formal service levels, review the Visitor journey / experience. Events & VIP Visits Management of requests for FM service delivery for events taking place in PTC Encourage collaboration and cooperation across all vendors/ teams. Coordinating necessary FM & Engineering activities with CBRE operational/ management teams to ensure effective 'joined up' delivery of services. Requesting quotes, managing, and gaining approvals for ad hoc FM and Engineering services that entail costs. Raising FM POs according to costs occurred and tracking to budget. Closely work with hospitality and events teams to resolve any operational FM/ Engineering issues across conference centre and hospitality spaces. Collaborating with hospitality/ events team on building new processes and procedures spanning across all vendors/ spaces Essential Skills: Strong Customer Service background with previous experience in 4/5-star Hospitality/FM industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Diplomacy in a demanding, fast-moving customer focused environment Ability to interact successfully at all levels of seniority within client account/the firm. Excellent communication skills Excellent Microsoft Office skills i.e., Excel and PowerPoint Experience in managing budgets. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor Flexible, team orientated and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a UK Facilities Management Lead to join our client. The Facility Manager will be responsible for the delivery of services including maintenance & engineering, cleaning, catering, moves and changes, reception, switchboard, shuttle bus services, health & safety services, archiving and postal services, amongst others. You will also work closely with the security personnel for the site. Engineering, catering, cleaning, archiving, and shuttle bus services are contracted out services and the FM will be responsible for overseeing the operation of these contracts. Staff management skills are critical, and you will need to drive a culture of exceptional customer service to ensure service delivery of the highest standards. The Facility Manager will work closely with key customers, and you should be able to demonstrate effective management skills and techniques, be familiar with Microsoft systems and have an excellent eye for detail. The nature of the post will require you to think on your feet and provide creative solutions to a variety of challenges daily. Key Responsibilities: Provide effective leadership and management of the facilities management operational teams, including engineering & maintenance, cleaning, catering, post room services, reception & switchboard, grounds maintenance, security, transportation and administration to ensure effective day-to-day services; and that all buildings are maintained & served to exceptional standards. Manage Client landlord responsibilities for the Kent-based commercial (Weald Court) and residential properties. Ensure high standards of delivery, complying with CBRE and client policy & procedures as well as continually striving to improve processes and productivity. Oversee the planned maintenance regimes for all buildings, including critical engineering services. Assist in the project management of building maintenance and plant replacement projects and support the implementation of new projects. Implement management ideas and processes to achieve the groups' goals and objectives ensuring you support the overall plans and strategies of both the client and CBRE. With effective leadership and managerial skills, achieve and maintain high performance of the CBRE team while ensuring the department is adequately and appropriately staffed. When relevant, provide management of direct reports and work with People teams in relation to resourcing, development, and performance management. Ensure good channels of communication are open and that they provide an effective link between senior management and the teams. Ensure the catering team delivers excellent food, beverage, and hospitality services to all staff and visitors. Oversee space planning and moves and changes through regular meetings with the business groups that occupy the site to ensure increases in headcount are incorporated in short- and long-term planning. Ability to prepare business case documents - where changes or capex spend etc are required. Build strong relationships with business managers and senior stakeholders to encourage open communication to ensure early insight into changing requirements. Ensure the Business Continuity Plans for the site are in place and kept updated. In the event of an incident or emergency affecting the site be the first point of contact and be prepared to be called out during out-of-hours and at short notice. Use your detailed knowledge of the sites to manage the properties in the event of an incident or disaster to ensure minimum disruption to the business and direct the teams to ensure the building always remains open for business in the event of any emergency. Negotiate and retender contracts with outsourced providers, in collaboration with the wider CBRE support ensuring that any increased costs are justified and in line with inflation/external benchmarking. Prepare the annual capital expenditure budget and manage the departmental budget whilst you manage costs to ensure the best value is achieved. The base location will be Kingswood but there is a requirement to travel to London, Kent, and Isle of Wight on occasions. Experience and Qualifications Required: Extensive experience in a similar role providing facilities management services, ideally gained within a financial services environment. Passionate about the provision of the highest standards of customer service with a proven track record in delivering excellence. Proven people management skills, with the ability to motivate teams and affect changes required to drive performance and behaviours. Strong interpersonal skills to quickly build relationships with customers. Good basic understanding of M&E services, contracts management and financial management. Well organized and efficient with the ability to identify key issues and manage multiple, conflicting priorities on a daily basis. Good education with excellent written and verbal communication with the ability to communicate at all levels. Responsive, able to solve problems, make decisions, and follow through on actions quickly with minimum supervision and with strong attention to detail. Flexible, able to work well within a pressured, fast-moving and complex environment and able to work effectively in a team. Tenacious but with a balanced approach when dealing with colleagues and customers. About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a UK Facilities Management Lead to join our client. The Facility Manager will be responsible for the delivery of services including maintenance & engineering, cleaning, catering, moves and changes, reception, switchboard, shuttle bus services, health & safety services, archiving and postal services, amongst others. You will also work closely with the security personnel for the site. Engineering, catering, cleaning, archiving, and shuttle bus services are contracted out services and the FM will be responsible for overseeing the operation of these contracts. Staff management skills are critical, and you will need to drive a culture of exceptional customer service to ensure service delivery of the highest standards. The Facility Manager will work closely with key customers, and you should be able to demonstrate effective management skills and techniques, be familiar with Microsoft systems and have an excellent eye for detail. The nature of the post will require you to think on your feet and provide creative solutions to a variety of challenges daily. Key Responsibilities: Provide effective leadership and management of the facilities management operational teams, including engineering & maintenance, cleaning, catering, post room services, reception & switchboard, grounds maintenance, security, transportation and administration to ensure effective day-to-day services; and that all buildings are maintained & served to exceptional standards. Manage Client landlord responsibilities for the Kent-based commercial (Weald Court) and residential properties. Ensure high standards of delivery, complying with CBRE and client policy & procedures as well as continually striving to improve processes and productivity. Oversee the planned maintenance regimes for all buildings, including critical engineering services. Assist in the project management of building maintenance and plant replacement projects and support the implementation of new projects. Implement management ideas and processes to achieve the groups' goals and objectives ensuring you support the overall plans and strategies of both the client and CBRE. With effective leadership and managerial skills, achieve and maintain high performance of the CBRE team while ensuring the department is adequately and appropriately staffed. When relevant, provide management of direct reports and work with People teams in relation to resourcing, development, and performance management. Ensure good channels of communication are open and that they provide an effective link between senior management and the teams. Ensure the catering team delivers excellent food, beverage, and hospitality services to all staff and visitors. Oversee space planning and moves and changes through regular meetings with the business groups that occupy the site to ensure increases in headcount are incorporated in short- and long-term planning. Ability to prepare business case documents - where changes or capex spend etc are required. Build strong relationships with business managers and senior stakeholders to encourage open communication to ensure early insight into changing requirements. Ensure the Business Continuity Plans for the site are in place and kept updated. In the event of an incident or emergency affecting the site be the first point of contact and be prepared to be called out during out-of-hours and at short notice. Use your detailed knowledge of the sites to manage the properties in the event of an incident or disaster to ensure minimum disruption to the business and direct the teams to ensure the building always remains open for business in the event of any emergency. Negotiate and retender contracts with outsourced providers, in collaboration with the wider CBRE support ensuring that any increased costs are justified and in line with inflation/external benchmarking. Prepare the annual capital expenditure budget and manage the departmental budget whilst you manage costs to ensure the best value is achieved. The base location will be Kingswood but there is a requirement to travel to London, Kent, and Isle of Wight on occasions. Experience and Qualifications Required: Extensive experience in a similar role providing facilities management services, ideally gained within a financial services environment. Passionate about the provision of the highest standards of customer service with a proven track record in delivering excellence. Proven people management skills, with the ability to motivate teams and affect changes required to drive performance and behaviours. Strong interpersonal skills to quickly build relationships with customers. Good basic understanding of M&E services, contracts management and financial management. Well organized and efficient with the ability to identify key issues and manage multiple, conflicting priorities on a daily basis. Good education with excellent written and verbal communication with the ability to communicate at all levels. Responsive, able to solve problems, make decisions, and follow through on actions quickly with minimum supervision and with strong attention to detail. Flexible, able to work well within a pressured, fast-moving and complex environment and able to work effectively in a team. Tenacious but with a balanced approach when dealing with colleagues and customers. About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Purpose of the Role Estate manager overseeing day-to-day management of 3-phased mixed use development. This includes preparing and managing budgets, management of staff and to include working with Savills' procurement and M&E consultants in providing a best in class delivery of site-based operational management. A client and residential customer-facing role taking responsibility for delivering residential services, property management, and engineering services across the 250 City Road estate, delivering the Vision and Values of the Client in an innovative, operationally efficient manner providing excellent quality and value residential environment for a wide mix of residents, occupiers, and visitors. The post holder will act as the Managing Agent interface for occupier services and manage the management team for this unique mixed-use estate. The successful applicant will have a strong residential property management background. They will have sound financial management capability and the ability to deliver services in line with legislation and regulations. Must have at least 5 years of experience in Residential Property, at least 1 year's managing a team and the property or management operations, such as staff and service contracts, tenant satisfaction, and other relevant duties. Strong working knowledge of relevant legislation, IRPM and RICS service principles and practices. Ability to read, analyse, and interpret technical procedures, regulations or documents with a similar degree of complexity. Excellent verbal and written communication skills. Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required. Key Responsibilities Main Duties Responsible for compliance with relevant legislation, and ARMA and RICS guidelines and management operations and procedures Champion and work in conjunction with the Managing Agent to coordinate operations, facilities management, financial reporting, people management, tenant liaison, and contract management Ensure five-star customer service is always provided by all service teams at 250 City Road Act as intermediary with owner/residents, on-site managers, and all other staff, to assist in prompt handling of questions/problems First point of contact for customer service requests and complaints Ensure the building managers undertake property inspections routinely and addressing any issues noted Ensures that the primary responsibility for maintenance of facilities management and H&S records is carried out by the Facilities Manager Responsible for effective and efficient building management, including car parks and landscaped areas, internal and external fabric, plant rooms, common areas and front of house. Ensures that the Building Managers develop and maintain a professional understanding and close working relationship with appropriate resident representatives and commercial occupier's representatives and encourage frequent and open communication and information flows on relevant building and estate issues. Provide support for the contract management for the outsourced building services, ensuring that the operational staff duties are carried out to a high standard using appropriate equipment. Provide training to staff in relation to expected standards and quality of general cleaning and Health & Safety requirements, in particular the operation of equipment, manual handling and COSHH. Creation of the annual service charge budget, coordinating the input of internal resources and ensuring strict adherence to the published programs. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation, ensuring residents, occupiers, operations staff and the 250management team alike are provided with a safe environment in which to live and to conduct their core business activities. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation providing a safe living and working environment. Act as the Responsible Person (Building Safety Manager/Responsible Person) and Senior Fire Warden for the development the event of an emergency. Take all reasonable measures to ensure that residents and commercial occupiers remain aware of their obligations in respect of the building incident procedures and where appropriate, risk assessments and that the legitimacy of the document is not in any way compromised. Ensure that all procedures and policies are communicated with occupiers, that information published in hard copy or on the residents portal is maintained as 'current' at all times and that relevant testing of procedures is carried out and documented. Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the relevant company training policy and appraisal process. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers. Employ in practice the principles with regard to Savills Fabric Management and Long-Term Costing (CAPEX) initiatives to ensure value for money estate management. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the 250 City Road assigned buildings services. Ensure that accurate property records are maintained Champion a safe working environment where work practices of staff, contractors and suppliers fully comply with health and safety legislation. Oversee the ESG for the site and implement goals inline with the Savills 5 E's Implement the new Building Safety Regulations to ensure that the site is complaint both the Building Safety Regulator but also Savills internal policies. Liaise between client operations and construction teams with the site team to ensure smooth transition from an active construction site to business as usual. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience List of qualifications, skills, knowledge required include: Practical experience in residential block property management
Apr 08, 2024
Full time
Purpose of the Role Estate manager overseeing day-to-day management of 3-phased mixed use development. This includes preparing and managing budgets, management of staff and to include working with Savills' procurement and M&E consultants in providing a best in class delivery of site-based operational management. A client and residential customer-facing role taking responsibility for delivering residential services, property management, and engineering services across the 250 City Road estate, delivering the Vision and Values of the Client in an innovative, operationally efficient manner providing excellent quality and value residential environment for a wide mix of residents, occupiers, and visitors. The post holder will act as the Managing Agent interface for occupier services and manage the management team for this unique mixed-use estate. The successful applicant will have a strong residential property management background. They will have sound financial management capability and the ability to deliver services in line with legislation and regulations. Must have at least 5 years of experience in Residential Property, at least 1 year's managing a team and the property or management operations, such as staff and service contracts, tenant satisfaction, and other relevant duties. Strong working knowledge of relevant legislation, IRPM and RICS service principles and practices. Ability to read, analyse, and interpret technical procedures, regulations or documents with a similar degree of complexity. Excellent verbal and written communication skills. Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required. Key Responsibilities Main Duties Responsible for compliance with relevant legislation, and ARMA and RICS guidelines and management operations and procedures Champion and work in conjunction with the Managing Agent to coordinate operations, facilities management, financial reporting, people management, tenant liaison, and contract management Ensure five-star customer service is always provided by all service teams at 250 City Road Act as intermediary with owner/residents, on-site managers, and all other staff, to assist in prompt handling of questions/problems First point of contact for customer service requests and complaints Ensure the building managers undertake property inspections routinely and addressing any issues noted Ensures that the primary responsibility for maintenance of facilities management and H&S records is carried out by the Facilities Manager Responsible for effective and efficient building management, including car parks and landscaped areas, internal and external fabric, plant rooms, common areas and front of house. Ensures that the Building Managers develop and maintain a professional understanding and close working relationship with appropriate resident representatives and commercial occupier's representatives and encourage frequent and open communication and information flows on relevant building and estate issues. Provide support for the contract management for the outsourced building services, ensuring that the operational staff duties are carried out to a high standard using appropriate equipment. Provide training to staff in relation to expected standards and quality of general cleaning and Health & Safety requirements, in particular the operation of equipment, manual handling and COSHH. Creation of the annual service charge budget, coordinating the input of internal resources and ensuring strict adherence to the published programs. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation, ensuring residents, occupiers, operations staff and the 250management team alike are provided with a safe environment in which to live and to conduct their core business activities. Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform to current legislation providing a safe living and working environment. Act as the Responsible Person (Building Safety Manager/Responsible Person) and Senior Fire Warden for the development the event of an emergency. Take all reasonable measures to ensure that residents and commercial occupiers remain aware of their obligations in respect of the building incident procedures and where appropriate, risk assessments and that the legitimacy of the document is not in any way compromised. Ensure that all procedures and policies are communicated with occupiers, that information published in hard copy or on the residents portal is maintained as 'current' at all times and that relevant testing of procedures is carried out and documented. Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the relevant company training policy and appraisal process. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers. Employ in practice the principles with regard to Savills Fabric Management and Long-Term Costing (CAPEX) initiatives to ensure value for money estate management. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the 250 City Road assigned buildings services. Ensure that accurate property records are maintained Champion a safe working environment where work practices of staff, contractors and suppliers fully comply with health and safety legislation. Oversee the ESG for the site and implement goals inline with the Savills 5 E's Implement the new Building Safety Regulations to ensure that the site is complaint both the Building Safety Regulator but also Savills internal policies. Liaise between client operations and construction teams with the site team to ensure smooth transition from an active construction site to business as usual. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience List of qualifications, skills, knowledge required include: Practical experience in residential block property management
Our client is a boutique property management specialist who offers comprehensive property management services for both commercial and residential clients with the service offered being at the heart of everything they do. We are currently recruiting for a Building Manager for a commercial property based in Caterham. If you are looking for your next career move within this industry and have experience within a similar role, we d love to hear from you! Salary: up to £38,000 Hours: Monday to Friday 8am to 5pm Benefits: Pension, 4 weeks holiday plus BH s, on site parking, death in service Reports to: Facilities Manager / Property Surveyor You ll delivery an excellent level of customer service to all occupiers and ensure the smooth running of all building services, whilst assisting the FM/PM as required. What will your working week involve? Ensure reactive and routine repairs and requests are adequately processed on the CAFM system instructing the appropriate approved contractor. Regular reports should be given to the FM/PM of any out of the ordinary events that arise. Monitoring of these works should be carried out regularly and effectively with E-logbooks. At all times ensuring tenants and residents are updated and made aware of progress. Maintain regular communication with both Tenants, Occupiers and Contractors both verbally and by e-mail keeping accurate logs of communications sent and received. Arrange property and insurance inspections liaising with tenants for access. Ensure that the M&E provider maintain adequate records on utility meter readings for the sites and ensuring that the correct readings are submitted on the invoices. Keeping up to date help desk details for the 24 hour help desk service. General administration tasks as set by the FM or anyone else to assist the smooth running of the office. Administration of the web-based Health & Safety System including arranging annual assessments. Attending contractor/tenant meetings where appropriate. To securely keep all keys and door code records up to date. Daily reporting email to FM and act as the Senior Fire Warden for the property Receive the delivery of post to the building in the mornings and distribute to occupiers Some aspects of the position may involve out of hours working. This relates especially to residential tenants and a polite and courteous manner will be taken at all times to lessees or any other persons who may enter the Property. Assistance will be given to lessees and visitors where required. Assist the FM team with proactive environmental management initiatives At all times actively identify ways to improve the operation, and maintenance of the department, placing emphasis on constant improvement. To devote all time and attention during working hours to the services of the Company and not become engaged in or concerned with any other business undertaking or employment except with the prior consent in writing of the Company. To be properly and smartly dressed, including protective clothing where required and ensure that the staff and contractors act likewise. To keep accurate records in a neat and tidy manner. To be proactive in addressing situations that arise and ensure that matters are dealt with before they become problematic. To take a hands on friendly approach to all issues concerning the portfolio and its tenants/clients. Do you have the required attributes? Gained a minimum of 2 years experience in a similar role Strong communication skills, both verbally and written Able to naturally build rapport with people at all levels Excellent time management skills and administrative skills Good problem solver with strong negotiation skills A strong work ethic and a professional approach to all aspects of the business both internally and externally. This is an opportunity not to be missed APPLY TODAY! For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Apr 05, 2024
Full time
Our client is a boutique property management specialist who offers comprehensive property management services for both commercial and residential clients with the service offered being at the heart of everything they do. We are currently recruiting for a Building Manager for a commercial property based in Caterham. If you are looking for your next career move within this industry and have experience within a similar role, we d love to hear from you! Salary: up to £38,000 Hours: Monday to Friday 8am to 5pm Benefits: Pension, 4 weeks holiday plus BH s, on site parking, death in service Reports to: Facilities Manager / Property Surveyor You ll delivery an excellent level of customer service to all occupiers and ensure the smooth running of all building services, whilst assisting the FM/PM as required. What will your working week involve? Ensure reactive and routine repairs and requests are adequately processed on the CAFM system instructing the appropriate approved contractor. Regular reports should be given to the FM/PM of any out of the ordinary events that arise. Monitoring of these works should be carried out regularly and effectively with E-logbooks. At all times ensuring tenants and residents are updated and made aware of progress. Maintain regular communication with both Tenants, Occupiers and Contractors both verbally and by e-mail keeping accurate logs of communications sent and received. Arrange property and insurance inspections liaising with tenants for access. Ensure that the M&E provider maintain adequate records on utility meter readings for the sites and ensuring that the correct readings are submitted on the invoices. Keeping up to date help desk details for the 24 hour help desk service. General administration tasks as set by the FM or anyone else to assist the smooth running of the office. Administration of the web-based Health & Safety System including arranging annual assessments. Attending contractor/tenant meetings where appropriate. To securely keep all keys and door code records up to date. Daily reporting email to FM and act as the Senior Fire Warden for the property Receive the delivery of post to the building in the mornings and distribute to occupiers Some aspects of the position may involve out of hours working. This relates especially to residential tenants and a polite and courteous manner will be taken at all times to lessees or any other persons who may enter the Property. Assistance will be given to lessees and visitors where required. Assist the FM team with proactive environmental management initiatives At all times actively identify ways to improve the operation, and maintenance of the department, placing emphasis on constant improvement. To devote all time and attention during working hours to the services of the Company and not become engaged in or concerned with any other business undertaking or employment except with the prior consent in writing of the Company. To be properly and smartly dressed, including protective clothing where required and ensure that the staff and contractors act likewise. To keep accurate records in a neat and tidy manner. To be proactive in addressing situations that arise and ensure that matters are dealt with before they become problematic. To take a hands on friendly approach to all issues concerning the portfolio and its tenants/clients. Do you have the required attributes? Gained a minimum of 2 years experience in a similar role Strong communication skills, both verbally and written Able to naturally build rapport with people at all levels Excellent time management skills and administrative skills Good problem solver with strong negotiation skills A strong work ethic and a professional approach to all aspects of the business both internally and externally. This is an opportunity not to be missed APPLY TODAY! For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.