18 Recruitment Limited
Kingston Upon Thames, London
Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing Responsibilities Liaising closely with Tenants & Scheme Manager regarding access and programme of works Assisting and liaising with Site Managers, Supervisors and the Client Contacting neighbourhood housing associations and establishing working relations Visiting tenants and advising them on completion dates, colour schemes etc. Attending/chairing tenant forum meetings/open days advising tenants of works being completed Conducting surveys Pre-entry visits to introduce the company & to advise tenants on works being completed General admin - printing letters, updating files and trackers, arranging appointments etc. Qualifications & Experience Must have previous experience of working as an TLO/RLO on social housing projects. Ability to manage own workload & work to tight deadlines Ability to work under pressure Full UK Driving Licence (company vehicle is provided)
Apr 24, 2024
Full time
Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing Responsibilities Liaising closely with Tenants & Scheme Manager regarding access and programme of works Assisting and liaising with Site Managers, Supervisors and the Client Contacting neighbourhood housing associations and establishing working relations Visiting tenants and advising them on completion dates, colour schemes etc. Attending/chairing tenant forum meetings/open days advising tenants of works being completed Conducting surveys Pre-entry visits to introduce the company & to advise tenants on works being completed General admin - printing letters, updating files and trackers, arranging appointments etc. Qualifications & Experience Must have previous experience of working as an TLO/RLO on social housing projects. Ability to manage own workload & work to tight deadlines Ability to work under pressure Full UK Driving Licence (company vehicle is provided)
An established and award winning social housing contractor is looking to employ a strong RLO/ TLO to work on a project delivering responsive maintenance contract.
As a RLO / TLO you will be a main point of contact with the tenants, assisting in arranging a repair, recording all your day to day work on a tracker with the aim of responding to all complaints as quickly as possible.
Essential:
- Excellent organisation skills and strong attention to detail
- At least 3 years experience as a Resident Liaison Officer or TLO working on decent homes programs / servicing occupied properties.
- IT skills (Good with Excel / MS Office) as well as ability to conduct letters/ reports
- Strong team player - Previous experience on repairs / reactive maintenance contracts
Please note that the right candidate must have their clean driving license, company vehicle and fuel card will be provided.
Please forward an updated CV to Ria: (url removed)
Oct 08, 2021
An established and award winning social housing contractor is looking to employ a strong RLO/ TLO to work on a project delivering responsive maintenance contract.
As a RLO / TLO you will be a main point of contact with the tenants, assisting in arranging a repair, recording all your day to day work on a tracker with the aim of responding to all complaints as quickly as possible.
Essential:
- Excellent organisation skills and strong attention to detail
- At least 3 years experience as a Resident Liaison Officer or TLO working on decent homes programs / servicing occupied properties.
- IT skills (Good with Excel / MS Office) as well as ability to conduct letters/ reports
- Strong team player - Previous experience on repairs / reactive maintenance contracts
Please note that the right candidate must have their clean driving license, company vehicle and fuel card will be provided.
Please forward an updated CV to Ria: (url removed)
Construction Jobs
HU6, Dunswell, East Riding of Yorkshire
My client are working on a long term project doing renovation works in the Hull area. Working on a variety of schemes from window and door replacemtns, external render and painting to kitchen refurbs. They are looking for an experienced RLO / TLO to work closely with the tenants on the project.
As the Resident Liaison Officer, you will be responsible for the following key tasks and responsibilities:
Carrying out H&S questionnaires
Briefing residents on work that will be carried out and in what timescales.
Liaising between residents and contractor for updates and progress reports.
Updating database system regarding work completions, starts and any additional queries etc....
Delivering a first-class service
If you would like more information or to discuss the role please get in touch
Sep 09, 2020
My client are working on a long term project doing renovation works in the Hull area. Working on a variety of schemes from window and door replacemtns, external render and painting to kitchen refurbs. They are looking for an experienced RLO / TLO to work closely with the tenants on the project.
As the Resident Liaison Officer, you will be responsible for the following key tasks and responsibilities:
Carrying out H&S questionnaires
Briefing residents on work that will be carried out and in what timescales.
Liaising between residents and contractor for updates and progress reports.
Updating database system regarding work completions, starts and any additional queries etc....
Delivering a first-class service
If you would like more information or to discuss the role please get in touch
An established and reputable social housing contractor is looking to employ a strong RLO/ TLO to work on a static site in Lambeth.
As a RLO / TLO you will be recording all your day to day work on a tracker with the aim of responding to all complaints as quickly as possible.
Essential:
- Excellent organisation skills and strong attention to detail (especially with the paperwork)
- At least 2 years experience as a Resident Liaison Officer or TLO working on decent homes programs / servicing occupied properties.
- IT skills (Good with Excel / MS Office) as well as ability to conduct a letters/ reports
- Previous experience working on externals
- Team player
Please apply below with your updated CV for an immediate response
Jul 23, 2020
An established and reputable social housing contractor is looking to employ a strong RLO/ TLO to work on a static site in Lambeth.
As a RLO / TLO you will be recording all your day to day work on a tracker with the aim of responding to all complaints as quickly as possible.
Essential:
- Excellent organisation skills and strong attention to detail (especially with the paperwork)
- At least 2 years experience as a Resident Liaison Officer or TLO working on decent homes programs / servicing occupied properties.
- IT skills (Good with Excel / MS Office) as well as ability to conduct a letters/ reports
- Previous experience working on externals
- Team player
Please apply below with your updated CV for an immediate response
We are in need of a strong RLO / Tenant Liaison Officer needed to join a maintenance contractor that is specializing on upgrading social housing properties delivering planned works in Barnsley area.
It will be mixture of external works - windows, doors and roofs replacements as well as some FRA. As a TLO you will be a first point of contact for all residents queries, on a daily basis you will be updating spreadsheets and trackers, dealing with complaints in a timely manner and assisting a SM with all the ongoing works.
Desired RLO must be able to demonstrate strong customer focus, great problem-solving and people skills as well as strong administrative skills (confident user of Microsoft office / Excel).
Required: Asbestos Awareness, CSCS card and minimum 2 years experience working within a similar role (RLO / Housing Officer /TLO) on occupied properties.
Own vehicle is required (business mileage will be covered on a weekly basis)
Please apply below for this exciting opportunity to join a great team of professionals with your up-to-date CV as candidates are being shortlisted ASAP
Jul 14, 2020
We are in need of a strong RLO / Tenant Liaison Officer needed to join a maintenance contractor that is specializing on upgrading social housing properties delivering planned works in Barnsley area.
It will be mixture of external works - windows, doors and roofs replacements as well as some FRA. As a TLO you will be a first point of contact for all residents queries, on a daily basis you will be updating spreadsheets and trackers, dealing with complaints in a timely manner and assisting a SM with all the ongoing works.
Desired RLO must be able to demonstrate strong customer focus, great problem-solving and people skills as well as strong administrative skills (confident user of Microsoft office / Excel).
Required: Asbestos Awareness, CSCS card and minimum 2 years experience working within a similar role (RLO / Housing Officer /TLO) on occupied properties.
Own vehicle is required (business mileage will be covered on a weekly basis)
Please apply below for this exciting opportunity to join a great team of professionals with your up-to-date CV as candidates are being shortlisted ASAP
Experienced Resident Liaison Officers needed (TLO / RLO) on a regeneration programme (internal works-k&b’s) in North London.
Desired person must be prepared to drive as properties are scattered but we will cover the business mileage.
Reputable social housing contractor require an individual that is comfortable dealing with tenants queries on the everyday basis as well as sub contractors and a client. Strong attention to detail and customer focus is a must.
Essential:
- Experience doing surveys (condition surveys)
Desired Resident Liaison Officer must have:
- Customer Service Background / Experience working for a main contractor
- Knowledge of current H&S legislation
Requirements:
- Asbestos Awareness
- CSCS
- Good IT skills (Microsoft Office, Excel)
- Own vehicle
Please get in touch to find out more detailed about the role on (Apply online only)
Jan 22, 2017
Experienced Resident Liaison Officers needed (TLO / RLO) on a regeneration programme (internal works-k&b’s) in North London.
Desired person must be prepared to drive as properties are scattered but we will cover the business mileage.
Reputable social housing contractor require an individual that is comfortable dealing with tenants queries on the everyday basis as well as sub contractors and a client. Strong attention to detail and customer focus is a must.
Essential:
- Experience doing surveys (condition surveys)
Desired Resident Liaison Officer must have:
- Customer Service Background / Experience working for a main contractor
- Knowledge of current H&S legislation
Requirements:
- Asbestos Awareness
- CSCS
- Good IT skills (Microsoft Office, Excel)
- Own vehicle
Please get in touch to find out more detailed about the role on (Apply online only)