Branch Manager

Permanent Role - Monday to Friday - 40 hours per week We are looking for Business Manager to join our successful team within an Electrical Trade Wholesaler based out of Colchester Contracted to 40 hours per week Monday to Friday Shift times : 8am - 5pm No bank holiday working required Benefits : Pension scheme, Life assurance, 25 days holiday Electrical Wholesale experience is desirableAs an Business Manager, You will manage the day to day operations within the branch, drive exceptional customer service to our customers and provide training and coaching to ensure service level targets are consistently achieved You will ensure the workloads & priorities of the branch are delivered and take ownership of managing the internal sales team to champion new ideas and campaigns and drive branch sales to ensure daily/weekly targets are exceeded. The Role: Manage the internal sales office on a daily-basis, driving account management activities with branch colleagues, whilst managing your own basket of accounts Implement the strategic and tactical business plan for the branch and convert this into profitable day-to-day business performance Monitor and take appropriate action to ensure that the branch achieves its daily sales & profitability targets and all agreed service levels Implement customer terms and pricing and ensure that these are clearly understood by branch and external sales colleagues Encourage collaborative working relationships with key suppliers, review and maintain the branch stock profile in liaison with Supply Chain colleagues Actively identify and manage local stock levels to ensure optimum stock levels and action reductions in slow moving and obsolete inventory Continually review branch operating systems, procedures and practices and implement any changes to improve operational effectiveness and efficiency, and to reduce costs Drive business goals by training, coaching and appraising branch colleagues to deliver enhanced performance and build their capabilities Drive people related issues, including attendance, performance and conduct so that their operational performance delivers budget targets, agreed KPI's and is in line with company standardsThe Person: Experience of commercially managing a business unit / branch within the industrial supplies sector is essential Strong sales and negotiation skills, including telesales and account management To be customer centric with a customer service background To have had experience of working under pressure in a fast-paced role, whilst maintaining a consistent eye for detail An ability to embrace change and new technologies Excellent communication skills (including persuasion and influencing) Excellent interpersonal skills with the ability to influence across a cross functional team to deliver target performance Intermediate IT skills (i.e. Outlook, Excel, PowerPoint) Working knowledge of M3 across a range of branch processes and proceduresFull UK driving license is essential Please APPLY ON LINE today or call out team on (phone number removed) if you have any questions Meridian Business Support is acting on behalf of our Client as a Recruitment Agency