PPM Refrigeration Engineer

  • Arcus FM
  • Cambridge, Cambridgeshire
  • May 22, 2020
Full time Construction

Job Description

Refrigeration EngineerField Based - Norfolk45 hoursYour new role: To carry out planned and reactive refrigeration maintenance tasks safely and to an agreed standard within a defined portfolio of Co-op's stores to a required Service Level. To provide first line response to all emergencies during normal working hours and out of hours when on call.
What you'll be responsible for:
  • Timely completion of all proactive refrigeration maintenance tasks allocated and completed to an agreed standard
  • Be available when on call to ensure effective response & resolution to satisfy customer needs and escalating where appropriate
  • Ensure compliance with all health and safety requirements and adhere to best working practices at all times
  • To sponsor and complete refrigeration surveys and technical reports as necessary and to cascade all key data to relevant personnel throughout field operations
  • Undertake relevant HR processes including, notification of absence, holidays, training needs and completion of timesheets
  • You are what the client sees first; make a good impression (ensure you comply with dress code and maintain your vehicle in good condition)
  • Achievement of tasks within SLA times and work orders opened and closed in real time
  • Achievement of first fix and equipment uptime
  • Deal with and make safe all Health & Safety related issues following processes laid down by the Health and Safety policy
  • To work proactively to manage task volumes in conjunction with the Service Solutions team
  • Ensure appropriate audits and checks (seasonal) are carried out in line with standards provided
  • To order and fit parts or components as prescribed by company procedures
  • To notify the Service Solutions team of procedural task condition on completion of works
  • To provide regular updates to the Service Solutions team on task status
  • Investigate and report in detail any problems and incidents
  • To actively support colleagues building a teamwork approach e.g. - supporting with training and up skilling of apprentices and communicating regularly and assisting when required
  • To provide Refrigeration support as required, e.g. advice regarding major operational issues
  • To attend training courses as and when necessary to ensure personal development and keep your technical knowledge up to date
  • Able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
  • Delivering an excellent customer experience

To be successful in this role you will have: Specific Qualifications:
  • C&G 2079
  • Full UK driving licence
  • CO2 qualification
  • Significant experience ideally gained in retail/supermarket environments
  • Committed to delivering exceptional customer experiences

  • Understanding of commercial refrigeration system technologies

Skills Competence
  • Proficient IT skills
  • Awareness of budgeting of parts and material usage
  • Ability to work unsupervised in a pressurised environment dealing with store teams and members of the public
  • Proficient IT skills
  • Capable of prioritising a complex and demanding workload

Other Factors:
  • This position will involve working 45hrs per week, working on call for 1 in 4 weeks and one Saturday in four.

A bit about us: Arcus is driven by over 4,000 people. We bring together the unique skills, knowledge and experience that our clients really value. Our behaviours are aligned to encourage our people to share ways of doing something better, saving time, effort or money. It is not just what we do that makes us standout, it is how we do it that makes us truly different, that, coupled with our core values - Do it SIMPLY , Do it WELL , Do it WITH PASSION which underpin everything we do.
In addition to a competitive salary Arcus employee can enjoy 25 days annual leave + bank holidays, a generous contributory pension scheme of matched contributions up to 6%, gym discounts and life assurance. At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation...... click apply for full job details