Repairs Manager - Social Housing - Crawley
£42-£45k plus package
Our client is an innovative award-winning main contractor specialising in refurbishment and regeneration of social housing who are looking for a Repairs Manager to join their team in Crawley, overseeing a reactive maintenance and voids contract.
Key Responsibilities
The ideal candidate will be required to:
To lead and ensure the efficient management of the repairs and maintenance of our client's day to day or void properties and to ensure those properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Monitor repair and survey data in order to identify key maintenance areas for inclusion in future planned maintenance and capital programmes.
Work collaboratively with lettings and others across the company to ensure the delivery of the neighbourhood and the wider client's objectives are achieved. Develop partnerships with other internal partners/ services and external organisations/partners/stakeholders in order to facilitate the effective management and maintenance of day to day repairs and void properties.
Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Maintain the necessary records and management systems to enable the production of reports to demonstrate and monitor all the day to day or void maintenance work.
Manage risks associated with Direct Maintenance for the area and put in place systems and practices to eradicate or minimise such risks.Please apply online or call (phone number removed) for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Oct 27, 2020
Permanent
Repairs Manager - Social Housing - Crawley
£42-£45k plus package
Our client is an innovative award-winning main contractor specialising in refurbishment and regeneration of social housing who are looking for a Repairs Manager to join their team in Crawley, overseeing a reactive maintenance and voids contract.
Key Responsibilities
The ideal candidate will be required to:
To lead and ensure the efficient management of the repairs and maintenance of our client's day to day or void properties and to ensure those properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Monitor repair and survey data in order to identify key maintenance areas for inclusion in future planned maintenance and capital programmes.
Work collaboratively with lettings and others across the company to ensure the delivery of the neighbourhood and the wider client's objectives are achieved. Develop partnerships with other internal partners/ services and external organisations/partners/stakeholders in order to facilitate the effective management and maintenance of day to day repairs and void properties.
Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Maintain the necessary records and management systems to enable the production of reports to demonstrate and monitor all the day to day or void maintenance work.
Manage risks associated with Direct Maintenance for the area and put in place systems and practices to eradicate or minimise such risks.Please apply online or call (phone number removed) for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Voids Supervisor - Social Housing / Repairs & Maintenance
Up to £35K pa plus company van & benefits
West Mids
Here at Howells we are working with a leading Social Housing repairs and maintenance to recruit a Voids Supervisor to join their team on a new contract based in the West Midlands.
We are looking for somebody who has previous experience working on a Social Housing repairs and maintenance contract, with a proven track record of successful people management and service delivery. The successful candidate will also be responsible for Voids Surveying.
Voids Supervisor Responsibilities:
Achieve all pre agreed KPI targets via the effective supervision of operatives and subcontractors.
Monitor organise and direct operatives and subcontractors to ensure all agreed productivity levels are met.
Build an excellent working relationship with the client and their designated partners.
Ensure all operatives work in accordance with company policy and procedures.
Carry out pre and post inspections as required to raise accurate works and check quality of works carried out.
Ensure operatives comply with all Health and Safety procedures.
Manage and monitor all work in progress to ensure effective service delivery is achieved.
Address poor performance promptly.
Report any accidents to Health and Safety Manager immediately.
Carry out appropriate regular communication meetings with operatives and subcontractors, such as performance meetings, toolbox talks and one to ones.Voids Supervisor Experience:
Proven track record in leading and delivering a Voids program for a reputable contractor working in partnership with public sector / housing association clients.
IT Literate with good knowledge of Microsoft packages
Ability to understand client / contract requirements to maximise productivity and measure and improvement
Excellent written and oral presentation
Good understanding of H&S legislation
Experience of managing and improving internal and external customer relationships and conflict handlingSupervisor Salary & Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a competitive salary of up to £35k + company van and benefits and the opportunity to progress.
For your chance of securing this role please apply online or call (phone number removed) now!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Aug 14, 2020
Permanent
Voids Supervisor - Social Housing / Repairs & Maintenance
Up to £35K pa plus company van & benefits
West Mids
Here at Howells we are working with a leading Social Housing repairs and maintenance to recruit a Voids Supervisor to join their team on a new contract based in the West Midlands.
We are looking for somebody who has previous experience working on a Social Housing repairs and maintenance contract, with a proven track record of successful people management and service delivery. The successful candidate will also be responsible for Voids Surveying.
Voids Supervisor Responsibilities:
Achieve all pre agreed KPI targets via the effective supervision of operatives and subcontractors.
Monitor organise and direct operatives and subcontractors to ensure all agreed productivity levels are met.
Build an excellent working relationship with the client and their designated partners.
Ensure all operatives work in accordance with company policy and procedures.
Carry out pre and post inspections as required to raise accurate works and check quality of works carried out.
Ensure operatives comply with all Health and Safety procedures.
Manage and monitor all work in progress to ensure effective service delivery is achieved.
Address poor performance promptly.
Report any accidents to Health and Safety Manager immediately.
Carry out appropriate regular communication meetings with operatives and subcontractors, such as performance meetings, toolbox talks and one to ones.Voids Supervisor Experience:
Proven track record in leading and delivering a Voids program for a reputable contractor working in partnership with public sector / housing association clients.
IT Literate with good knowledge of Microsoft packages
Ability to understand client / contract requirements to maximise productivity and measure and improvement
Excellent written and oral presentation
Good understanding of H&S legislation
Experience of managing and improving internal and external customer relationships and conflict handlingSupervisor Salary & Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a competitive salary of up to £35k + company van and benefits and the opportunity to progress.
For your chance of securing this role please apply online or call (phone number removed) now!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Role: Contract Manager - R&M (Repairs and Voids)
Salary: £45,000 - £50,000 plus car & benefits
Location: Ealing, West London
About the Role
My client are an innovative housing maintenance main contractor that are looking for a Contracts Manager (Responsive Repairs and Voids) based Ealing. Reporting to the Regional Manager, the role will require the successful candidate to provide direction and leadership to the operational delivery team and build a strong client relationship
You will take responsibility for the delivery of excellent operational performance, managing directly employed operative and ensuring they are managed and motivated to deliver cost effective, high quality customer focussed outputs.
Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector.
Specifically you will:
Deliver a consistent, right first time service
Add value to all that you do whilst delivering exceptional customer service
Actively support your team in a positive manner
Lead colleagues where appropriate in delivering solutions to complex problems
Plan, manage and monitor site progress and quality
Build strong relationships with internal and external customers and partnerships with clients
About You
Candidates must have proven experience in the Repairs & Voids industry, ideally within the social housing sector; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients.
Should you require further information please email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jun 30, 2020
Permanent
Role: Contract Manager - R&M (Repairs and Voids)
Salary: £45,000 - £50,000 plus car & benefits
Location: Ealing, West London
About the Role
My client are an innovative housing maintenance main contractor that are looking for a Contracts Manager (Responsive Repairs and Voids) based Ealing. Reporting to the Regional Manager, the role will require the successful candidate to provide direction and leadership to the operational delivery team and build a strong client relationship
You will take responsibility for the delivery of excellent operational performance, managing directly employed operative and ensuring they are managed and motivated to deliver cost effective, high quality customer focussed outputs.
Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector.
Specifically you will:
Deliver a consistent, right first time service
Add value to all that you do whilst delivering exceptional customer service
Actively support your team in a positive manner
Lead colleagues where appropriate in delivering solutions to complex problems
Plan, manage and monitor site progress and quality
Build strong relationships with internal and external customers and partnerships with clients
About You
Candidates must have proven experience in the Repairs & Voids industry, ideally within the social housing sector; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients.
Should you require further information please email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer