Job Description
Principal Tasks & Responsibilities:
1) Plan and optimise all resources for the Supply and Install Team.
2) Manage and plan all operatives via a Central Work log
3) Liaise with Quality Managers to understand competence of all teams
4) Utilise sub-contractors to infill skills gap or geographical areas to maximise the company’s own install team
5) Plan work to hit and exceed company targets
6) Plan logistics for vehicles equipment and supplies to maximise efficiency of gangs
7) Work alongside the Sales manager to review actual profitability of contracts compared top theoretical
8) Liaise with customer to book jobs in and update them on any issues as and when required
9) Produce RAMs for contracts as required
10) Ensure that COSHH and H&S standards are adhered to
11) Maintain log of install teams’ accreditation and with Quality Manager’s make recommendation for training.
12) Manage project files to ensure all information is collated and available
13) Send emails and links to supervisors so they are aware of forward requirements
14) Book and circulate log of hotels for install operatives
15) Attend fortnightly project review meetings with senior management team to review and agree specifications and any special requirements
16) Outside hours availability for any crisis calls in conjunction with management team
17) Ensure company standards of administration are maintained and adhered to
18) Report on any product queries or matters affecting install Reduce YOY remedial significantly.
19) First line management responsibility of supervisors and fitters
20) Ensure site forms/apps are completed and that pictures are logged in appropriate folders
Experience
a) Planning of external services team or engineers etc.
b) Excellent communication skills
c) Problem solving and maintain agreed standards
d) Ability to learn quickly and understand basic of products and installation
e) Must have strong Excel skills and good general IT knowledge
*Dependent on Experience