Are you a seasoned Facilities Management professional with a passion for luxury brands and a drive for excellence? Do you thrive in dynamic, high-growth environments? If so, we have an exciting opportunity for you! Company Overview: Joshua Robert is working with a high-growth VC backed luxury brand seeking a Head of FM. A leading name in the world of luxury, renowned for our commitment to quality, craftsmanship, and unparalleled customer experience. As they continue our journey of expansion and innovation, they are seeking a Head of Facilities Management to lead our FM operations and uphold the standards of excellence across all facilities. The role reports to the board and has full oversight of FM. Role Overview: As the Head of Facilities Management, you will be responsible for overseeing all aspects of facilities management for our rapidly growing luxury brand. You will lead a team dedicated to maintaining and enhancing our prestigious properties, ensuring that they reflect the essence of our brand and provide an exceptional environment for our customers, employees, and stakeholders. Key Responsibilities: Develop and implement strategic plans for facilities management in alignment with the company's growth objectives and brand standards. Lead and manage a team of facilities professionals, including facility managers, technicians, and support staff, fostering a culture of excellence, collaboration, and innovation. Oversee the maintenance, operation, and optimization of all facilities, including retail stores, offices, showrooms, and distribution centers, ensuring they meet the highest standards of safety, functionality, and aesthetics. Partner with cross-functional teams, including Retail, Operations, HR, and Finance, to support business initiatives and deliver integrated facility solutions that enhance the overall customer and employee experience. Manage vendor relationships and contracts, negotiate service agreements, and ensure cost-effective delivery of facility services while maintaining quality and compliance. Develop and implement sustainable practices and initiatives to minimize environmental impact and promote corporate social responsibility. Establish and maintain policies, procedures, and protocols for facility management, compliance, and emergency preparedness. Monitor and analyze facility performance metrics, identify areas for improvement, and implement best practices and innovations to drive operational efficiency and effectiveness. Qualifications and Experience: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field. Master's degree or professional certifications (e.g., CFM, FMP) preferred. Proven experience in facilities management leadership roles within the luxury retail, hospitality, or lifestyle sectors, with a track record of success in managing high-end properties and delivering exceptional customer experiences. Strong leadership and management skills, with the ability to inspire, motivate, and develop teams to achieve strategic goals and drive performance excellence. Excellent communication, interpersonal, and relationship-building skills, with the ability to collaborate effectively with stakeholders at all levels of the organization. Strategic thinking, analytical mindset, and problem-solving abilities, with a focus on innovation, continuous improvement, and delivering results. Knowledge of industry best practices, regulations, and standards related to facilities management, health and safety, sustainability, and compliance. Benefits and Perks: Joining our team comes with a range of benefits and perks, including competitive compensation, comprehensive health and wellness programs, generous vacation and leave policies, employee discounts, professional development opportunities, and more.
Mar 28, 2024
Full time
Are you a seasoned Facilities Management professional with a passion for luxury brands and a drive for excellence? Do you thrive in dynamic, high-growth environments? If so, we have an exciting opportunity for you! Company Overview: Joshua Robert is working with a high-growth VC backed luxury brand seeking a Head of FM. A leading name in the world of luxury, renowned for our commitment to quality, craftsmanship, and unparalleled customer experience. As they continue our journey of expansion and innovation, they are seeking a Head of Facilities Management to lead our FM operations and uphold the standards of excellence across all facilities. The role reports to the board and has full oversight of FM. Role Overview: As the Head of Facilities Management, you will be responsible for overseeing all aspects of facilities management for our rapidly growing luxury brand. You will lead a team dedicated to maintaining and enhancing our prestigious properties, ensuring that they reflect the essence of our brand and provide an exceptional environment for our customers, employees, and stakeholders. Key Responsibilities: Develop and implement strategic plans for facilities management in alignment with the company's growth objectives and brand standards. Lead and manage a team of facilities professionals, including facility managers, technicians, and support staff, fostering a culture of excellence, collaboration, and innovation. Oversee the maintenance, operation, and optimization of all facilities, including retail stores, offices, showrooms, and distribution centers, ensuring they meet the highest standards of safety, functionality, and aesthetics. Partner with cross-functional teams, including Retail, Operations, HR, and Finance, to support business initiatives and deliver integrated facility solutions that enhance the overall customer and employee experience. Manage vendor relationships and contracts, negotiate service agreements, and ensure cost-effective delivery of facility services while maintaining quality and compliance. Develop and implement sustainable practices and initiatives to minimize environmental impact and promote corporate social responsibility. Establish and maintain policies, procedures, and protocols for facility management, compliance, and emergency preparedness. Monitor and analyze facility performance metrics, identify areas for improvement, and implement best practices and innovations to drive operational efficiency and effectiveness. Qualifications and Experience: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field. Master's degree or professional certifications (e.g., CFM, FMP) preferred. Proven experience in facilities management leadership roles within the luxury retail, hospitality, or lifestyle sectors, with a track record of success in managing high-end properties and delivering exceptional customer experiences. Strong leadership and management skills, with the ability to inspire, motivate, and develop teams to achieve strategic goals and drive performance excellence. Excellent communication, interpersonal, and relationship-building skills, with the ability to collaborate effectively with stakeholders at all levels of the organization. Strategic thinking, analytical mindset, and problem-solving abilities, with a focus on innovation, continuous improvement, and delivering results. Knowledge of industry best practices, regulations, and standards related to facilities management, health and safety, sustainability, and compliance. Benefits and Perks: Joining our team comes with a range of benefits and perks, including competitive compensation, comprehensive health and wellness programs, generous vacation and leave policies, employee discounts, professional development opportunities, and more.
Job Description - Head of Workplace Experience & Estate Management (010579) Head of Workplace Experience & Estate Management - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM Job Description - Head of Workplace Experience & Estate Management (Soft Services) The aim of the Central Operations Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Operations, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. This role can be based from either our Threadneedle St office in London or our Leeds office in the city centre. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information This specific role offers a competitive base salary. We encourage flexible working . click apply for full job details
Mar 27, 2024
Full time
Job Description - Head of Workplace Experience & Estate Management (010579) Head of Workplace Experience & Estate Management - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM Job Description - Head of Workplace Experience & Estate Management (Soft Services) The aim of the Central Operations Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Operations, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. This role can be based from either our Threadneedle St office in London or our Leeds office in the city centre. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information This specific role offers a competitive base salary. We encourage flexible working . click apply for full job details
Area Facilities Manager - Midlands Team Property & Facilities Location Holborn Office County Central London Ref # 21233 Closing Date 28-Mar-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Deliver the Facilities Managements strategy in assigned sites, ensuring that PPM and reactive maintenance are carried out to the highest standard, in accordance to SLA and KPI and within budget • Carry out multiple site inspections across the Midlands, Wales & Northern Regions to complete audits and reports with the frequency established, and escalate issues as required • Manage facilities tickets raised by assigned sites in a timely manner and updated accordingly • Collaborate with the Supplier Manager and Procurement Team with contract tender processes, vendor selection and onboarding. Manage daily operations of vendors, including access to site and service issues • Support the Head of Facilities with the creation and monitoring of budgets, ensuring the correct management and control of OPEX and CAPEX • Assist the Health & Safety Manager with the delivery of the H&S strategy, ensuring compliance for maintenance and inspections of assigned sites, archiving of documentation and escalating issues as needed • Support the Head of Facilities leading and participating to Facilities Projects assigned, ensuing processes and procedures are followed and projects are delivered successfully, on time and within budget And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Experience of facilities management preferably in a retail organisation • Experience of managing multiple real estate sites • Knowledge of Health & Safety in Retail Stores and Offices • Experience of managing Hard & Soft Services • Excellent organisational, prioritisation & communication skills • Full UK Driving Licence Our promise to you • We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role! • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Mar 26, 2024
Full time
Area Facilities Manager - Midlands Team Property & Facilities Location Holborn Office County Central London Ref # 21233 Closing Date 28-Mar-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Deliver the Facilities Managements strategy in assigned sites, ensuring that PPM and reactive maintenance are carried out to the highest standard, in accordance to SLA and KPI and within budget • Carry out multiple site inspections across the Midlands, Wales & Northern Regions to complete audits and reports with the frequency established, and escalate issues as required • Manage facilities tickets raised by assigned sites in a timely manner and updated accordingly • Collaborate with the Supplier Manager and Procurement Team with contract tender processes, vendor selection and onboarding. Manage daily operations of vendors, including access to site and service issues • Support the Head of Facilities with the creation and monitoring of budgets, ensuring the correct management and control of OPEX and CAPEX • Assist the Health & Safety Manager with the delivery of the H&S strategy, ensuring compliance for maintenance and inspections of assigned sites, archiving of documentation and escalating issues as needed • Support the Head of Facilities leading and participating to Facilities Projects assigned, ensuing processes and procedures are followed and projects are delivered successfully, on time and within budget And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Experience of facilities management preferably in a retail organisation • Experience of managing multiple real estate sites • Knowledge of Health & Safety in Retail Stores and Offices • Experience of managing Hard & Soft Services • Excellent organisational, prioritisation & communication skills • Full UK Driving Licence Our promise to you • We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role! • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Opportunity to join a commercial building team whom manufacturer and install replacement UPVC windows and doors to the public and housing authority sector. We are currently looking to recruit an experienced Senior Contracts Manager to manage various projects within the Southern & Central West area. The role reports directly to the Head of Operations and will involve; Managing the South West and M4 region's contracting activities Managing a high performing team of Contract Managers and Supervisors Representing the Division with all client presentations Managing all Pre-Contract activities with significant influencing into tenders and capabilities Leading and managing awarded contracts including pricing, programme specification, contract T&C's Budget control - monitor expenditure against budgets Oversee all EHS requirements Managing contracts worth c £2-5m Overseeing all contracts in progress supporting the QS division in the final account process Deliver consistent customer satisfaction with regular attendance at client meetings Providing technical advice when required You will need the following experience for this role: Previous experience of contract management within a construction environment Proven delivery of managed projects in time and within budget Strong IT skills Knowledge of current Construction Health & Safety legislation and H&S at Work Act Great people management and customer service skills Knowledge of UPVC windows and doors is desirable What We Offer Competitive Salary Company Car A Wide Variety of Employee Benefits and Perks Discounted Employee Purchase Scheme 31 Days Holiday, including bank Hols, increasing to 33 with service plus birthday leave The role will include travel within the South and Central West region so a full driving license will be required for the role with some overnight stays on an occasional basis. We look forward to hearing from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Mar 25, 2024
Full time
Opportunity to join a commercial building team whom manufacturer and install replacement UPVC windows and doors to the public and housing authority sector. We are currently looking to recruit an experienced Senior Contracts Manager to manage various projects within the Southern & Central West area. The role reports directly to the Head of Operations and will involve; Managing the South West and M4 region's contracting activities Managing a high performing team of Contract Managers and Supervisors Representing the Division with all client presentations Managing all Pre-Contract activities with significant influencing into tenders and capabilities Leading and managing awarded contracts including pricing, programme specification, contract T&C's Budget control - monitor expenditure against budgets Oversee all EHS requirements Managing contracts worth c £2-5m Overseeing all contracts in progress supporting the QS division in the final account process Deliver consistent customer satisfaction with regular attendance at client meetings Providing technical advice when required You will need the following experience for this role: Previous experience of contract management within a construction environment Proven delivery of managed projects in time and within budget Strong IT skills Knowledge of current Construction Health & Safety legislation and H&S at Work Act Great people management and customer service skills Knowledge of UPVC windows and doors is desirable What We Offer Competitive Salary Company Car A Wide Variety of Employee Benefits and Perks Discounted Employee Purchase Scheme 31 Days Holiday, including bank Hols, increasing to 33 with service plus birthday leave The role will include travel within the South and Central West region so a full driving license will be required for the role with some overnight stays on an occasional basis. We look forward to hearing from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Opportunity to join a commercial building team whom manufacturer and install replacement UPVC windows and doors to the public and housing authority sector. We are currently looking to recruit an experienced Senior Contracts Manager to manage various projects within the M4 area. The role reports directly to the Head of Operations and will involve; Managing the South West and M4 region's contracting activities Managing a high performing team of Contract Managers and Supervisors Representing the Division with all client presentations Managing all Pre-Contract activities with significant influencing into tenders and capabilities Leading and managing awarded contracts including pricing, programme specification, contract T&C's Budget control - monitor expenditure against budgets Oversee all EHS requirements Managing contracts worth c £2-5m Overseeing all contracts in progress supporting the QS division in the final account process Deliver consistent customer satisfaction with regular attendance at client meetings Providing technical advice when required You will need the following experience for this role: Previous experience of contract management within a construction environment Proven delivery of managed projects in time and within budget Strong IT skills Knowledge of current Construction Health & Safety legislation and H&S at Work Act Great people management and customer service skills Knowledge of UPVC windows and doors is desirable What We Offer Competitive Salary Company Car A Wide Variety of Employee Benefits and Perks Discounted Employee Purchase Scheme 31 Days Holiday, including bank Hols, increasing to 33 with service plus birthday leave The role will include travel within the M4 region so a full driving license will be required for the role with some overnight stays on an occasional basis. We look forward to hearing from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Mar 24, 2024
Full time
Opportunity to join a commercial building team whom manufacturer and install replacement UPVC windows and doors to the public and housing authority sector. We are currently looking to recruit an experienced Senior Contracts Manager to manage various projects within the M4 area. The role reports directly to the Head of Operations and will involve; Managing the South West and M4 region's contracting activities Managing a high performing team of Contract Managers and Supervisors Representing the Division with all client presentations Managing all Pre-Contract activities with significant influencing into tenders and capabilities Leading and managing awarded contracts including pricing, programme specification, contract T&C's Budget control - monitor expenditure against budgets Oversee all EHS requirements Managing contracts worth c £2-5m Overseeing all contracts in progress supporting the QS division in the final account process Deliver consistent customer satisfaction with regular attendance at client meetings Providing technical advice when required You will need the following experience for this role: Previous experience of contract management within a construction environment Proven delivery of managed projects in time and within budget Strong IT skills Knowledge of current Construction Health & Safety legislation and H&S at Work Act Great people management and customer service skills Knowledge of UPVC windows and doors is desirable What We Offer Competitive Salary Company Car A Wide Variety of Employee Benefits and Perks Discounted Employee Purchase Scheme 31 Days Holiday, including bank Hols, increasing to 33 with service plus birthday leave The role will include travel within the M4 region so a full driving license will be required for the role with some overnight stays on an occasional basis. We look forward to hearing from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Job Description We're looking for a passionate Corporate Property Coordinator to complement our established team based within our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside. As our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you asour Corporate Property Coordinator? Salary £20,500 Support in training towards ARLA - NFOPP qualifications Industry-leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding, and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Corporate Property Coordinator The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords, and tenants. You will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards. Skills and experience required to be a successful Corporate Property Coordinator Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail-oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure, and Care sectors. If you are a skilled customer service professional from any background, with strong admin skills, we want to hear from you!Start or progress your career in property today! Apply for an immediate interview!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00307
Mar 24, 2024
Full time
Job Description We're looking for a passionate Corporate Property Coordinator to complement our established team based within our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside. As our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you asour Corporate Property Coordinator? Salary £20,500 Support in training towards ARLA - NFOPP qualifications Industry-leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding, and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Corporate Property Coordinator The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords, and tenants. You will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards. Skills and experience required to be a successful Corporate Property Coordinator Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail-oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure, and Care sectors. If you are a skilled customer service professional from any background, with strong admin skills, we want to hear from you!Start or progress your career in property today! Apply for an immediate interview!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00307
Facilities Manager Salary: 65,000 (DOE) Location : City of London Working Hours: Full-time Employment Type: Permanent About Our Client: Our client is a leading property management company specialising in luxury developments. With a commitment to delivering exceptional service, they ensure that every aspect of property management meets the highest standards. Overview: We are seeking a skilled Facilities Manager to join the senior management team. The role requires someone with engineering experience and a proven track record of managing super prime commercial schemes. As the Facilities Manager, you will be responsible for ensuring the smooth operation of all technical services and systems, maintaining outstanding customer service, and managing the supply chain. Key Responsibilities: Manage the supply chain and monitor the management of systems and services with a focus on outstanding customer service. Oversee fitting out operations and transition buildings into 'steady state' operations. Manage fully integrated technical services covering building service maintenance, life cycles, compliance management, and large-scale fit-outs. Develop effective relationships with commercial occupiers and ensure high service standards are met. Collaborate closely with the Building Manager and Rhodium's head office. Organize and oversee maintenance work, installations, refurbishments, and utilities consumption. Provide analysis, forecasting, and reporting on service levels and costs. Coordinate health and safety compliance and sustainability initiatives. Lead change management and emergency response solutions. Keep up to date with industry trends and legislative requirements. Skill and Experience: Previous experience in a similar role within a prime commercial or mixed-use scheme. Engineering experience, preferably in M&E, HVAC, or high-level hard service facilities management. Experience managing large-scale budgets and staff. Ability to meet and oversee SLA and KPI agreements. Client-facing personality with strong relationship-building skills. Strong organizational skills and understanding of health and safety regulations. Membership of the British Institute of Facilities Management is preferred. Relevant qualifications in building services, facilities management, or technical trade are preferred. Proficiency in Microsoft Word, Excel, and CAFM systems. Flexible, collaborative, and detail-oriented with strong analytical skills. How to apply: Contact Bradley Austen at One Property Recruitment for further details and application. One Property Recruitment has offices in London, Manchester and Dorchester covering Block and Estate Management, Facilities Management, Service Charge and Finance, Build to Rent and Administrative roles. If you need help recruiting in any of these areas please get in touch to see how we can assist.
Mar 22, 2024
Full time
Facilities Manager Salary: 65,000 (DOE) Location : City of London Working Hours: Full-time Employment Type: Permanent About Our Client: Our client is a leading property management company specialising in luxury developments. With a commitment to delivering exceptional service, they ensure that every aspect of property management meets the highest standards. Overview: We are seeking a skilled Facilities Manager to join the senior management team. The role requires someone with engineering experience and a proven track record of managing super prime commercial schemes. As the Facilities Manager, you will be responsible for ensuring the smooth operation of all technical services and systems, maintaining outstanding customer service, and managing the supply chain. Key Responsibilities: Manage the supply chain and monitor the management of systems and services with a focus on outstanding customer service. Oversee fitting out operations and transition buildings into 'steady state' operations. Manage fully integrated technical services covering building service maintenance, life cycles, compliance management, and large-scale fit-outs. Develop effective relationships with commercial occupiers and ensure high service standards are met. Collaborate closely with the Building Manager and Rhodium's head office. Organize and oversee maintenance work, installations, refurbishments, and utilities consumption. Provide analysis, forecasting, and reporting on service levels and costs. Coordinate health and safety compliance and sustainability initiatives. Lead change management and emergency response solutions. Keep up to date with industry trends and legislative requirements. Skill and Experience: Previous experience in a similar role within a prime commercial or mixed-use scheme. Engineering experience, preferably in M&E, HVAC, or high-level hard service facilities management. Experience managing large-scale budgets and staff. Ability to meet and oversee SLA and KPI agreements. Client-facing personality with strong relationship-building skills. Strong organizational skills and understanding of health and safety regulations. Membership of the British Institute of Facilities Management is preferred. Relevant qualifications in building services, facilities management, or technical trade are preferred. Proficiency in Microsoft Word, Excel, and CAFM systems. Flexible, collaborative, and detail-oriented with strong analytical skills. How to apply: Contact Bradley Austen at One Property Recruitment for further details and application. One Property Recruitment has offices in London, Manchester and Dorchester covering Block and Estate Management, Facilities Management, Service Charge and Finance, Build to Rent and Administrative roles. If you need help recruiting in any of these areas please get in touch to see how we can assist.
My client is a family run specialist commercial cleaning company, who operate across most of the UK. They provide a wide range of soft FM services for a broad portfolio of clients including organisations in the healthcare, retail and commercial sectors. They have grown impressively over the last few years and currently have a turnover of circa £8m plus. I am currently working in partnership with them to find a Business Development Manager to join their friendly and professional team. The right person will play a key part in their growth plan with significant focus on winning new business within the commercial cleaning/FM sector. They are looking for a self-starter. Someone with drive, tenacity and an appetite for generating new business. You will be happy working both under your own initiative, as well as part of a wider internal team. An ability to hit and exceed new business targets is paramount. You will need to be professional and personable as you focus on the enormous potential available throughout the country. The BDM will sell into any sector that requires commercial cleaning services. Healthcare is a strong sector for them, as well as offices, vehicle dealerships (prestige brands), builder s merchants etc. Targeting contracts in the £20k to £150k bracket, whist assisting with larger tenders as required. The year one sales target will be £450k P/A. This would rise to circa £700k in year 2. The company receive a number of enquiries which are not being fully exploited and the role-holder will be tasked with maximising their value. The Business Development Manager role: Self-generating new leads by means of networking, field based cold calling, telephone canvassing, email, and formal tender responses i.e. PQQs & ITT s. Utilising a CRM system to help build a strong sales pipeline. Conducting site visits with potential customers to discuss requirements and make assessments. Actively promoting our range of services to potential clients. Preparing proposals, tender responses, cleaning specifications, contracts and other sales documents. Carrying out face-to-face proposals and presentations with potential clients. Liaising with the Operational teams on the mobilisation of new contract wins. Reporting sales pipeline and revenue achieved on a weekly basis. Achieving agreed sales targets in line with the strategic guidelines set out by the Head of Business Development and the MD. End to end ownership of the production of high quality, competitive tenders from PQQ, throughout the defined stages as directed and through to full tender submission The Business Development and Operations teams to generate ideas and USPs to deliver winning tenders The Business development Team to ensure that tenders are planned, delivered and submitted in a timely and professional manner The creation of clear directive reports for use in business decisions both internal and external Presentations to internal and external audiences to individuals, small groups and large events The Operations team during handover following contract award Business Development role Requirements: Degree and /or relevant qualification Located in the South West within 30-45 mins drive to our Westbury office. A UK driving license New Business sales experience of Commercial Cleaning or Soft FM Services (such as washroom/hygiene, waste management, pest control etc) within the commercial sector is essential. However, candidates with business development experience from other similar industry types may be considered. Utilise your current network of potential contacts and clients, so you can hit the ground running Commitment and positive, can-do attitude. Understanding and experience of cleaning and facilities management sector procurement Excellent IT skills, particularly Word, Excel and PowerPoint. As well as using a CRM system. Good time management skills Experience of creating project specific proposals or business cases Base salary is £35k, with a realistic achievable OTE commission of £4/5k, Nest pension, 20 days holiday (plus Bank Holidays of course). A Company car, fuel card, mobile and laptop will be provided. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Mar 22, 2024
Full time
My client is a family run specialist commercial cleaning company, who operate across most of the UK. They provide a wide range of soft FM services for a broad portfolio of clients including organisations in the healthcare, retail and commercial sectors. They have grown impressively over the last few years and currently have a turnover of circa £8m plus. I am currently working in partnership with them to find a Business Development Manager to join their friendly and professional team. The right person will play a key part in their growth plan with significant focus on winning new business within the commercial cleaning/FM sector. They are looking for a self-starter. Someone with drive, tenacity and an appetite for generating new business. You will be happy working both under your own initiative, as well as part of a wider internal team. An ability to hit and exceed new business targets is paramount. You will need to be professional and personable as you focus on the enormous potential available throughout the country. The BDM will sell into any sector that requires commercial cleaning services. Healthcare is a strong sector for them, as well as offices, vehicle dealerships (prestige brands), builder s merchants etc. Targeting contracts in the £20k to £150k bracket, whist assisting with larger tenders as required. The year one sales target will be £450k P/A. This would rise to circa £700k in year 2. The company receive a number of enquiries which are not being fully exploited and the role-holder will be tasked with maximising their value. The Business Development Manager role: Self-generating new leads by means of networking, field based cold calling, telephone canvassing, email, and formal tender responses i.e. PQQs & ITT s. Utilising a CRM system to help build a strong sales pipeline. Conducting site visits with potential customers to discuss requirements and make assessments. Actively promoting our range of services to potential clients. Preparing proposals, tender responses, cleaning specifications, contracts and other sales documents. Carrying out face-to-face proposals and presentations with potential clients. Liaising with the Operational teams on the mobilisation of new contract wins. Reporting sales pipeline and revenue achieved on a weekly basis. Achieving agreed sales targets in line with the strategic guidelines set out by the Head of Business Development and the MD. End to end ownership of the production of high quality, competitive tenders from PQQ, throughout the defined stages as directed and through to full tender submission The Business Development and Operations teams to generate ideas and USPs to deliver winning tenders The Business development Team to ensure that tenders are planned, delivered and submitted in a timely and professional manner The creation of clear directive reports for use in business decisions both internal and external Presentations to internal and external audiences to individuals, small groups and large events The Operations team during handover following contract award Business Development role Requirements: Degree and /or relevant qualification Located in the South West within 30-45 mins drive to our Westbury office. A UK driving license New Business sales experience of Commercial Cleaning or Soft FM Services (such as washroom/hygiene, waste management, pest control etc) within the commercial sector is essential. However, candidates with business development experience from other similar industry types may be considered. Utilise your current network of potential contacts and clients, so you can hit the ground running Commitment and positive, can-do attitude. Understanding and experience of cleaning and facilities management sector procurement Excellent IT skills, particularly Word, Excel and PowerPoint. As well as using a CRM system. Good time management skills Experience of creating project specific proposals or business cases Base salary is £35k, with a realistic achievable OTE commission of £4/5k, Nest pension, 20 days holiday (plus Bank Holidays of course). A Company car, fuel card, mobile and laptop will be provided. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Client-Side Assistant Centre Manager Cwmbran Beach Baker is delighted to be partnering with London & Cambridge Properties (LCP), part of M Core', as their retained recruitment consultants in the appointment of an Assistant Centre Manager for the iconic Cwmbran Centre. This exciting role is a rare opportunity to work with an industry leading Centre Manager looking to develop the right candidate to step into his shoes as the next Centre Manager for one of the biggest Shopping Centres in Wales. About LCP LCP, part of M Core', are a leading privately owned investment and property management company, established in 1987, operating in key locations throughout Europe including the UK, Germany and Poland. Principle activities include the acquisition and management of commercial properties along with the provision of associated services. The Group are proud owner of the Cwmbran Centre, Wales' largest shopping centre, and home to some of the most famous High Street shops in the UK. Cwmbran Centre has 180 retail units over 740,000 sq ft, including a 48,000 sq ft Primark, and is anchored by a 100,000 sq ft Asda. Other leading brands include JD Sports, River Island, Superdrug, New Look and Deichmann and there are 3,000 free car parking spaces and a dedicated bus station. About the team You'll be working alongside an experienced team of property professionals ranging from the Asset Manager, Operations Manager, Finance Manager and a number of supervisors and customer service team. Most notably you'll be working alongside an Award winning Shopping Centre Manager with over 20 year's of experience. Having won the most prestigious national accolade of Large Centre Manager of the Year, you'll be able to gain valuable knowledge from an industry leading professional. What You'll Do The successful candidate will be someone who enjoys making a real impact in their community. You'll be the right hand to the Centre Manager, ensuring the town centre thrives with top-notch customer service, profitability, and a safe environment. You'll manage budgets, champion health and safety, liaise with everyone from customers to vendors, and spearhead customer service projects. It's a chance to wear many hats and make a lasting difference! Foster a Collaborative Culture: Build strong relationships across the team, support colleagues, and contribute to a unified effort in achieving the Centre's business goals. Maintain Strategic Relationships: Manage key stakeholder relationships with internal and external organizations, including staff, accountants, consultants, and relevant partners. Drive Customer Satisfaction: Collaborate with the management team to develop and manage effective customer service initiatives that meet the Centre's needs and ensure a positive customer experience. Ensure Audit Readiness: Oversee all record-keeping systems and ensure they meet audit standards. This includes tenant lease compliance and maintaining all necessary documentation. Champion Sustainability: Proactively develop and manage the client's Sustainability Action Plan, promoting eco-friendly practices and working with the Centre Manager on sustainable energy initiatives. Enhance the Centre's Value: Support on-site management with value-enhancing initiatives, collaborate with clients on property improvements, and manage tenant liaison to foster a positive tenant experience. Drive Growth and Engagement: Assist with marketing strategy implementation, coordinate promotional activities that comply with safety regulations, and analyse footfall data to inform client meetings. What you'll bring to the table: Proven Experience: At least 3 years of experience in customer service management or a similar service-oriented role. Team Leadership: A track record of supporting and motivating teams, fostering a positive and ethical work environment. Analytical Skills: The ability to analyse data, identify problems, and develop solutions. Compliance Expertise: A strong understanding of relevant legislation and statutory requirements for property management. Learning Agility: A willingness to learn and apply the principles of centre management (on-site training provided). Financial Acumen: Experience with budget management and ensuring compliance with regulations and procedures. Marketing Savvy: An understanding of marketing and business plans for shopping centres. Tech-Savvy: Proficiency in using common software like Word, Excel, and databases. Bonus points if you have: Experience in retail or property management. Excellent communication and interpersonal skills. A passion for customer service and exceeding expectations. The ability to work independently and manage multiple priorities. The package and benefits Competitive salary depending on experience, 27 days annual leave, pension, life assurance, discretionary bonus and free parking. How to apply If you're looking to step up your career and learn from an industry leader to train and develop into becoming the next Centre Manager of an iconic shopping centre, then apply today! For further information, and a copy of the candidate information pack, please contact our retained advisor at Beach Baker Property Recruitment, Dinusha Mohottige on (url removed) / (phone number removed). All third party and direct applications will be forwarded to Beach Baker Property Recruitment for review.
Mar 22, 2024
Full time
Client-Side Assistant Centre Manager Cwmbran Beach Baker is delighted to be partnering with London & Cambridge Properties (LCP), part of M Core', as their retained recruitment consultants in the appointment of an Assistant Centre Manager for the iconic Cwmbran Centre. This exciting role is a rare opportunity to work with an industry leading Centre Manager looking to develop the right candidate to step into his shoes as the next Centre Manager for one of the biggest Shopping Centres in Wales. About LCP LCP, part of M Core', are a leading privately owned investment and property management company, established in 1987, operating in key locations throughout Europe including the UK, Germany and Poland. Principle activities include the acquisition and management of commercial properties along with the provision of associated services. The Group are proud owner of the Cwmbran Centre, Wales' largest shopping centre, and home to some of the most famous High Street shops in the UK. Cwmbran Centre has 180 retail units over 740,000 sq ft, including a 48,000 sq ft Primark, and is anchored by a 100,000 sq ft Asda. Other leading brands include JD Sports, River Island, Superdrug, New Look and Deichmann and there are 3,000 free car parking spaces and a dedicated bus station. About the team You'll be working alongside an experienced team of property professionals ranging from the Asset Manager, Operations Manager, Finance Manager and a number of supervisors and customer service team. Most notably you'll be working alongside an Award winning Shopping Centre Manager with over 20 year's of experience. Having won the most prestigious national accolade of Large Centre Manager of the Year, you'll be able to gain valuable knowledge from an industry leading professional. What You'll Do The successful candidate will be someone who enjoys making a real impact in their community. You'll be the right hand to the Centre Manager, ensuring the town centre thrives with top-notch customer service, profitability, and a safe environment. You'll manage budgets, champion health and safety, liaise with everyone from customers to vendors, and spearhead customer service projects. It's a chance to wear many hats and make a lasting difference! Foster a Collaborative Culture: Build strong relationships across the team, support colleagues, and contribute to a unified effort in achieving the Centre's business goals. Maintain Strategic Relationships: Manage key stakeholder relationships with internal and external organizations, including staff, accountants, consultants, and relevant partners. Drive Customer Satisfaction: Collaborate with the management team to develop and manage effective customer service initiatives that meet the Centre's needs and ensure a positive customer experience. Ensure Audit Readiness: Oversee all record-keeping systems and ensure they meet audit standards. This includes tenant lease compliance and maintaining all necessary documentation. Champion Sustainability: Proactively develop and manage the client's Sustainability Action Plan, promoting eco-friendly practices and working with the Centre Manager on sustainable energy initiatives. Enhance the Centre's Value: Support on-site management with value-enhancing initiatives, collaborate with clients on property improvements, and manage tenant liaison to foster a positive tenant experience. Drive Growth and Engagement: Assist with marketing strategy implementation, coordinate promotional activities that comply with safety regulations, and analyse footfall data to inform client meetings. What you'll bring to the table: Proven Experience: At least 3 years of experience in customer service management or a similar service-oriented role. Team Leadership: A track record of supporting and motivating teams, fostering a positive and ethical work environment. Analytical Skills: The ability to analyse data, identify problems, and develop solutions. Compliance Expertise: A strong understanding of relevant legislation and statutory requirements for property management. Learning Agility: A willingness to learn and apply the principles of centre management (on-site training provided). Financial Acumen: Experience with budget management and ensuring compliance with regulations and procedures. Marketing Savvy: An understanding of marketing and business plans for shopping centres. Tech-Savvy: Proficiency in using common software like Word, Excel, and databases. Bonus points if you have: Experience in retail or property management. Excellent communication and interpersonal skills. A passion for customer service and exceeding expectations. The ability to work independently and manage multiple priorities. The package and benefits Competitive salary depending on experience, 27 days annual leave, pension, life assurance, discretionary bonus and free parking. How to apply If you're looking to step up your career and learn from an industry leader to train and develop into becoming the next Centre Manager of an iconic shopping centre, then apply today! For further information, and a copy of the candidate information pack, please contact our retained advisor at Beach Baker Property Recruitment, Dinusha Mohottige on (url removed) / (phone number removed). All third party and direct applications will be forwarded to Beach Baker Property Recruitment for review.
Established Building Society, Property & FM role, Belfast based, Highly Attractive Benefits Your new company Hays Belfast are working with an established Building Society based in Belfast that has branches located across Northern Ireland and employ over 180 staff to source a Property and Facilities Manager. Your new role This is a full-time permanent job based in Belfast where you will report to the Head of Operations and have responsibility for: Building Maintenance & Services Landlord and Tenant Management Fire & Security Health & Safety Energy Management Cleaning & Waste Building/Fit out Projects. The estate comprises 12 commercial premises, which are a mix of owner-occupier and leasehold tenant, located in different towns and cities within Northern Ireland, therefore you will be required to travel to different sites as and when required. In this role you will be the in-house expert on all matters relating to this organisation's estate management. Working autonomously, you will be the main point of contact with all external contractors, consultants, utility providers and relevant government agencies. A full job description can be provided on request. What you'll need to succeed To be eligible for this position you must have a NEBOSH or equivalent in Health & Safety OR a time served construction or engineering apprenticeship and be able to demonstrate 2 years' experience from working in a similar role and managing the following workload: Managing a multi-site property estate including freehold and leasehold premises. Managing planned and reactive maintenance. Managing contractors, third party service providers and cleaning contracts. Understanding of Landlord/tenant obligations. Health & Safety including Fire, Legionella, statutory inspections. Budgeting and managing a Service Charge. It is essential to have a UK driving licence with access to a vehicle suitable for the role. What you'll get in return This is a unique opportunity to join an established organisation, at the helm of their estate management function at a time when they are embarking on a programme of works to renovate and refurbish their premises, breathing new life into the working environment for their staff and customers. This role offers a superb list of benefits, including a salary in the range of £40,000 to £50,000 depending on experience and qualifications. Additional benefits include: Performance related bonus Company Pension - 10/15/20% employer contribution options 38 days annual leave including stat days Free BUPA healthcare cover Life assurance x4 salary 35 hours per week, Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 22, 2024
Full time
Established Building Society, Property & FM role, Belfast based, Highly Attractive Benefits Your new company Hays Belfast are working with an established Building Society based in Belfast that has branches located across Northern Ireland and employ over 180 staff to source a Property and Facilities Manager. Your new role This is a full-time permanent job based in Belfast where you will report to the Head of Operations and have responsibility for: Building Maintenance & Services Landlord and Tenant Management Fire & Security Health & Safety Energy Management Cleaning & Waste Building/Fit out Projects. The estate comprises 12 commercial premises, which are a mix of owner-occupier and leasehold tenant, located in different towns and cities within Northern Ireland, therefore you will be required to travel to different sites as and when required. In this role you will be the in-house expert on all matters relating to this organisation's estate management. Working autonomously, you will be the main point of contact with all external contractors, consultants, utility providers and relevant government agencies. A full job description can be provided on request. What you'll need to succeed To be eligible for this position you must have a NEBOSH or equivalent in Health & Safety OR a time served construction or engineering apprenticeship and be able to demonstrate 2 years' experience from working in a similar role and managing the following workload: Managing a multi-site property estate including freehold and leasehold premises. Managing planned and reactive maintenance. Managing contractors, third party service providers and cleaning contracts. Understanding of Landlord/tenant obligations. Health & Safety including Fire, Legionella, statutory inspections. Budgeting and managing a Service Charge. It is essential to have a UK driving licence with access to a vehicle suitable for the role. What you'll get in return This is a unique opportunity to join an established organisation, at the helm of their estate management function at a time when they are embarking on a programme of works to renovate and refurbish their premises, breathing new life into the working environment for their staff and customers. This role offers a superb list of benefits, including a salary in the range of £40,000 to £50,000 depending on experience and qualifications. Additional benefits include: Performance related bonus Company Pension - 10/15/20% employer contribution options 38 days annual leave including stat days Free BUPA healthcare cover Life assurance x4 salary 35 hours per week, Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Join us on our mission to make the world a better place Are you looking for a rewarding career where you can make the most of your skills and talents in an organisation that's serious about sustainability? If so, we have a fantastic opportunity for a non-contentious construction lawyer to join our inhouse team of experts. About Us We are an innovation driven digital infrastructure organisation of industry leading experts in intelligent design, engineering, security, science, research, and sustainability. Headquartered in London (UK), with over 200MW of IT capacity live or under development, we develop and operate sustainable data centres for some of the world's largest technology companies, across the UK, Europe, Middle East, and Asia. We believe in data centres for good - creating employment opportunities, using our resources to support local communities, and investing in environmental restoration. Irrespective of which area you work in there's a common thread that binds everyone at Pure DC together. We're passionate about always improving the way we are working, operating and developing. Our goal is to use intelligent design of data centre infrastructure to improve the planet, society and the communities we operate in. Being sustainable makes a lot of sense, our customers want to develop sustainably, and we do too. We recognise and take responsibility for the environmental impact of our data centres and that's why our in-house design, construction and sustainability teams are working together to reduce emissions associated with our activities and supply chain. Tasks What you'll be doing Supporting in the development of the data centres globally. Pure's current locations include the UK, Ireland and Indonesia. Pure has further active development projects in UAE, the UK, and Europe (various locations). The individual will be required to work across further jurisdictions as Pure secures new projects internationally. Working with existing Legal Counsel to co-ordinate and lead on contract negotiations and manage construction and supply across the relevant regions. Coordinating and putting in place long-lead equipment supply agreements across multiple projects. Developing procurement strategies to assist the business deliver on time and on budget. Working with key internal stakeholders and managing international and UK external counsel. Liaising with the Project Directors, development and technical teams, procurement, and operations to support the business to deliver the construction and operation of data centre projects. Working to support a wide range of transactional projects and providing general contractual and strategic advice. Requirements About you We would love to hear from you if you are: Curious, analytical and great at solving problems Exceptional at building strong working relationships with team members and across a range of stakeholders Flexible and adaptable team player with a can-do attitude Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy. What we're looking for Do you have: A genuine passion to drive change: We're constantly searching for new ways to change the status quo. We need you to be efficient and agile, with excellent attention to detail and a desire to drive value creation and deliver exceptional service. Ability to think differently: Our projects all require the team to think through problems and find the most effective and efficient new solution in each case. We're looking for innovative thinking, problem solving, and a willingness to question assumptions. Ability to build and maintain trust: . We build trust and create space for people to own their work and deliver their best. We create environments where people feel safe if they make honest mistakes, and when they do we support them to learn and put things right. Ability to connect and collaborate: You'll be able to share your perspectives constructively and listen openly. Cross functional collaboration is crucial, because we understand that no one team is wholly responsible for building and operating a data centre. Benefits What's in it for you? You'll be joining a dedicated, vibrant, dynamic and talented team of people who are deeply passionate about data centres for good. We're committed to the culture of learning and provide regular learning opportunities for everyone. We will support you with your personal and career development plans. Our hybrid working approach gives you flexibility in where, when and how you work. Your health and wellbeing is really important to us and we want to ensure that you're able to make the most of the opportunities and reach your full potential. From a programme of wellbeing activities throughout the year to Mental Health First Aiders and a 24-hour impartial Employee Assistance line, we're determined to create an environment that supports everyone's mental and physical health. We offer a competitive salary. You'll get 25 days' annual leave which increases with service up to 30 days, plus bank holidays. You also get an extra day off for your birthday. We offer a Salary Sacrifice Pension Scheme. We provide Private Medical Insurance for you and your family. We offer 3 x Life Insurance and many other benefits. This is an exciting role for someone who really wants to make a difference and is passionate about how the data centre infrastructure can help to improve the planet, society and the communities we operate in. Everyone's welcome Everyone is welcome at Pure. Our business thrives on difference and we want you to feel at home, and be able to bring your whole self to work. We champion a workplace that celebrates and embraces diversity, ensuring that every individual, regardless of their background, finds a true sense of belonging. We understand the value of a diverse talent base and the unique perspectives, experiences and innovative ideas each person brings. That's why we have our Inclusion & Belonging Committee to drive forward our key inclusion priorities. We're committed to an active Inclusion, Diversity and Equal Opportunities Policy, starting with our recruitment and selection process. We want applications from people with diverse backgrounds and experiences.
Mar 21, 2024
Full time
Join us on our mission to make the world a better place Are you looking for a rewarding career where you can make the most of your skills and talents in an organisation that's serious about sustainability? If so, we have a fantastic opportunity for a non-contentious construction lawyer to join our inhouse team of experts. About Us We are an innovation driven digital infrastructure organisation of industry leading experts in intelligent design, engineering, security, science, research, and sustainability. Headquartered in London (UK), with over 200MW of IT capacity live or under development, we develop and operate sustainable data centres for some of the world's largest technology companies, across the UK, Europe, Middle East, and Asia. We believe in data centres for good - creating employment opportunities, using our resources to support local communities, and investing in environmental restoration. Irrespective of which area you work in there's a common thread that binds everyone at Pure DC together. We're passionate about always improving the way we are working, operating and developing. Our goal is to use intelligent design of data centre infrastructure to improve the planet, society and the communities we operate in. Being sustainable makes a lot of sense, our customers want to develop sustainably, and we do too. We recognise and take responsibility for the environmental impact of our data centres and that's why our in-house design, construction and sustainability teams are working together to reduce emissions associated with our activities and supply chain. Tasks What you'll be doing Supporting in the development of the data centres globally. Pure's current locations include the UK, Ireland and Indonesia. Pure has further active development projects in UAE, the UK, and Europe (various locations). The individual will be required to work across further jurisdictions as Pure secures new projects internationally. Working with existing Legal Counsel to co-ordinate and lead on contract negotiations and manage construction and supply across the relevant regions. Coordinating and putting in place long-lead equipment supply agreements across multiple projects. Developing procurement strategies to assist the business deliver on time and on budget. Working with key internal stakeholders and managing international and UK external counsel. Liaising with the Project Directors, development and technical teams, procurement, and operations to support the business to deliver the construction and operation of data centre projects. Working to support a wide range of transactional projects and providing general contractual and strategic advice. Requirements About you We would love to hear from you if you are: Curious, analytical and great at solving problems Exceptional at building strong working relationships with team members and across a range of stakeholders Flexible and adaptable team player with a can-do attitude Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy. What we're looking for Do you have: A genuine passion to drive change: We're constantly searching for new ways to change the status quo. We need you to be efficient and agile, with excellent attention to detail and a desire to drive value creation and deliver exceptional service. Ability to think differently: Our projects all require the team to think through problems and find the most effective and efficient new solution in each case. We're looking for innovative thinking, problem solving, and a willingness to question assumptions. Ability to build and maintain trust: . We build trust and create space for people to own their work and deliver their best. We create environments where people feel safe if they make honest mistakes, and when they do we support them to learn and put things right. Ability to connect and collaborate: You'll be able to share your perspectives constructively and listen openly. Cross functional collaboration is crucial, because we understand that no one team is wholly responsible for building and operating a data centre. Benefits What's in it for you? You'll be joining a dedicated, vibrant, dynamic and talented team of people who are deeply passionate about data centres for good. We're committed to the culture of learning and provide regular learning opportunities for everyone. We will support you with your personal and career development plans. Our hybrid working approach gives you flexibility in where, when and how you work. Your health and wellbeing is really important to us and we want to ensure that you're able to make the most of the opportunities and reach your full potential. From a programme of wellbeing activities throughout the year to Mental Health First Aiders and a 24-hour impartial Employee Assistance line, we're determined to create an environment that supports everyone's mental and physical health. We offer a competitive salary. You'll get 25 days' annual leave which increases with service up to 30 days, plus bank holidays. You also get an extra day off for your birthday. We offer a Salary Sacrifice Pension Scheme. We provide Private Medical Insurance for you and your family. We offer 3 x Life Insurance and many other benefits. This is an exciting role for someone who really wants to make a difference and is passionate about how the data centre infrastructure can help to improve the planet, society and the communities we operate in. Everyone's welcome Everyone is welcome at Pure. Our business thrives on difference and we want you to feel at home, and be able to bring your whole self to work. We champion a workplace that celebrates and embraces diversity, ensuring that every individual, regardless of their background, finds a true sense of belonging. We understand the value of a diverse talent base and the unique perspectives, experiences and innovative ideas each person brings. That's why we have our Inclusion & Belonging Committee to drive forward our key inclusion priorities. We're committed to an active Inclusion, Diversity and Equal Opportunities Policy, starting with our recruitment and selection process. We want applications from people with diverse backgrounds and experiences.
Johnnie Johnson Housing Trust
Cheadle Hulme, Cheshire
Do you thrive in a fast-paced environment and have a passion for exceptional customer service? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be the perfect role for you. We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire and Derbyshire. Due to retirement of the current postholder, we re looking for a Surveyor Capital Works to: Deliver a high quality, customer focused surveying/inspection service of planned, capital and cyclical work programs to all JJH properties. Ensure works at properties are completed to a high standard and within dedicated budget. Carry out inspections, site supervision and surveys associated with individual capital projects, Fire Safety works, Decent Homes projects, and cyclical works. Complete post inspections of work and actively resolve complaints and queries from residents, leaseholders, colleagues, and external customers relating to planned work. Project manage, from inception to completion, fire safety works, refurbishment, and Decent Homes programmes, including initial consultations, monitoring on site, agreeing final accounts, and rectifying defects. So now you ve heard a bit about what you ll do, let us tell you a bit about the team it s important to know who you might be working with, right? Our Team We are a close-knit team of eleven based at our great innovation Hub in Cheadle. We re led by Simon Lowe, our Senior Assets Operations Manager, and as well as providing support to the organisation and our customers, we support each other too. We work hard but we also like to have fun! About You We re looking for someone who has proven experience of a similar role and who understands the social housing sector. We d like you to have up to date knowledge of building construction and products relevant to properties and schemes as well as a solid understanding of Health & Safety legislation and CDM, as it related to refurbishment and maintenance contracts. You will have the ability to plan, lead and support projects and enjoy working at pace and with colleagues across the business. You ll be comfortable working with colleagues across the business in an environment focused on continuous improvement and digital innovation. If you think you ve got most of what we are looking for, but not everything, we d still love to hear from you. And the benefits of working for us? We work in a completely agile way, you can work from home as well as our innovation Hub in Cheadle, as long as our customers and colleagues are put first. You ll also have a degree of flexibility, so you can attend the important things in life. Whether that s going to the gym, your child s school play or maybe it s just that you ve got a delivery , we will work with you to be flexible. We offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start. We understand how important having a safe, affordable and comfortable home is, and the difference it can make. We pride ourselves on ensuring our properties support and help people live well and independently for longer. Our mission is to help all our customers to live longer and live better, in a place that they are proud to call home. Why don t you visit our careers site to find out more about us, the role and what we can offer you. We reserve the right to bring the closing date forward should we get enough quality applications. You may have seen or heard of the exciting news that we have recently joined Sanctuary Housing as a subsidiary. Sanctuary are one of the largest housing associations in the country with over 120,000 homes and like Johnnie Johnson, has been in operation for over 50 years. We have introduced a condensed 4.5 day working week for colleagues, which means our offices close, and we finish working at 1pm on a Friday. We believe this is a great extension to our already flexible My Lifestyle approach. This way of working has been endorsed by Sanctuary and will continue until we are fully integrated into their organisation, at which point Sanctuary will review this way of working.
Mar 21, 2024
Full time
Do you thrive in a fast-paced environment and have a passion for exceptional customer service? Are you looking for a new challenge? Do you like to make a difference? If this sounds like you, this could be the perfect role for you. We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire and Derbyshire. Due to retirement of the current postholder, we re looking for a Surveyor Capital Works to: Deliver a high quality, customer focused surveying/inspection service of planned, capital and cyclical work programs to all JJH properties. Ensure works at properties are completed to a high standard and within dedicated budget. Carry out inspections, site supervision and surveys associated with individual capital projects, Fire Safety works, Decent Homes projects, and cyclical works. Complete post inspections of work and actively resolve complaints and queries from residents, leaseholders, colleagues, and external customers relating to planned work. Project manage, from inception to completion, fire safety works, refurbishment, and Decent Homes programmes, including initial consultations, monitoring on site, agreeing final accounts, and rectifying defects. So now you ve heard a bit about what you ll do, let us tell you a bit about the team it s important to know who you might be working with, right? Our Team We are a close-knit team of eleven based at our great innovation Hub in Cheadle. We re led by Simon Lowe, our Senior Assets Operations Manager, and as well as providing support to the organisation and our customers, we support each other too. We work hard but we also like to have fun! About You We re looking for someone who has proven experience of a similar role and who understands the social housing sector. We d like you to have up to date knowledge of building construction and products relevant to properties and schemes as well as a solid understanding of Health & Safety legislation and CDM, as it related to refurbishment and maintenance contracts. You will have the ability to plan, lead and support projects and enjoy working at pace and with colleagues across the business. You ll be comfortable working with colleagues across the business in an environment focused on continuous improvement and digital innovation. If you think you ve got most of what we are looking for, but not everything, we d still love to hear from you. And the benefits of working for us? We work in a completely agile way, you can work from home as well as our innovation Hub in Cheadle, as long as our customers and colleagues are put first. You ll also have a degree of flexibility, so you can attend the important things in life. Whether that s going to the gym, your child s school play or maybe it s just that you ve got a delivery , we will work with you to be flexible. We offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start. We understand how important having a safe, affordable and comfortable home is, and the difference it can make. We pride ourselves on ensuring our properties support and help people live well and independently for longer. Our mission is to help all our customers to live longer and live better, in a place that they are proud to call home. Why don t you visit our careers site to find out more about us, the role and what we can offer you. We reserve the right to bring the closing date forward should we get enough quality applications. You may have seen or heard of the exciting news that we have recently joined Sanctuary Housing as a subsidiary. Sanctuary are one of the largest housing associations in the country with over 120,000 homes and like Johnnie Johnson, has been in operation for over 50 years. We have introduced a condensed 4.5 day working week for colleagues, which means our offices close, and we finish working at 1pm on a Friday. We believe this is a great extension to our already flexible My Lifestyle approach. This way of working has been endorsed by Sanctuary and will continue until we are fully integrated into their organisation, at which point Sanctuary will review this way of working.
Covering Wiltshire Skills/Qualifications and Experience To be successful in this role we are looking for an individual with a good, all round knowledge of grounds maintenance together with leadership qualities who can assist management in implementing Company Policies and Practices. You will have strong communication skills and be able to liaise with management at all levels to build and maintain excellent client relationships. You will have the confidence and ability to challenge ideas as appropriate and will have the ability to guide and train others on horticultural practices and ideally qualified to IOSH level My client is wholly dedicated to providing green services and passionate about ensuring a bright future for Britain s parks and countryside. Our services range from professional open space management to landscape design and build, grounds maintenance, tree surgery, outdoor facilities management, biodiversity management and waterways management. We care for parks and gardens, amenity green space, playing fields, canals and rivers, woodlands, cemeteries and nature reserves throughout the UK. A Contract Supervisor position has become available within the Wiltshire region. This role will report directly into the Contract Manager and will assist with the day to day running of the contracts. Your responsibilities will fall across several areas, including relationship building; client/customer care; people management and contract delivery. Some of the key responsibilities are detailed below: You will demonstrate good people management skills through holding regular 1-2-1 s with the staff Manage any employee relations issues, utilising support from HR, within the parameters of Company policies Adhere to HR processes and procedures Ensure all HR matters are dealt with accordingly and passed to the operations manager /Contract Manager if necessary Monitor time and attendance and the collation and processing of timesheets for payroll Build and maintain client relationships, creating a positive impression and demonstrating a proactive attitude To assist in scheduling works and coordinate resources according to contract specifications and workload To ensure teams are prepared in terms of tool and machinery requirements for all tasks for the day ahead making sure all relevant safety checks are being completed and that at the end of the day all machines and tools are returned in a safe working order. To monitor work progress and performance, taking prompt action when needed And reporting any irregularities or problems to the service delivery manager To split time as needed to work alongside teams setting the standard whilst taking the opportunity to build relationships, mentor staff and share best practice To assist in the timely ordering of parts or materials, uniform and PPE Participate in joint quality inspections as requested by the Contract manager Participate/assist as required in weekly contract meetings with clients To be prepared to act as on- call duty supervisor for weekend supervisory shifts Communicate with colleagues across the Group in order to share best practice and pool knowledge and resources Coordinate teams according to contract specifications and workload Monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems to the operations manager / contract manager Take responsibility for keeping machinery and equipment in good working condition and reporting any faults as per the Company process, as well as processing logs in relation to mileage and fuel as and when requested Ensure that all members of staff behave in a professional manner: wear the correct corporate clothing, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all times Understand the law relating to Health & Safety and understand and implement the company s Health & Safety policy. Completion of Accident and near miss reports Health and Safety is also an integral part of the role as the individual will be responsible for ensuring the safety of the site and team members. Duties will also include monitoring absences and holidays of the team to ensure that there is adequate cover on site at all times and also the completion of monthly timesheets to ensure payments are made accurately. Essential criteria: A full driving licence This vacancy is being advertised by New Resource Group. The services of the New Resource Group are that of an Employment Agency.
Mar 21, 2024
Full time
Covering Wiltshire Skills/Qualifications and Experience To be successful in this role we are looking for an individual with a good, all round knowledge of grounds maintenance together with leadership qualities who can assist management in implementing Company Policies and Practices. You will have strong communication skills and be able to liaise with management at all levels to build and maintain excellent client relationships. You will have the confidence and ability to challenge ideas as appropriate and will have the ability to guide and train others on horticultural practices and ideally qualified to IOSH level My client is wholly dedicated to providing green services and passionate about ensuring a bright future for Britain s parks and countryside. Our services range from professional open space management to landscape design and build, grounds maintenance, tree surgery, outdoor facilities management, biodiversity management and waterways management. We care for parks and gardens, amenity green space, playing fields, canals and rivers, woodlands, cemeteries and nature reserves throughout the UK. A Contract Supervisor position has become available within the Wiltshire region. This role will report directly into the Contract Manager and will assist with the day to day running of the contracts. Your responsibilities will fall across several areas, including relationship building; client/customer care; people management and contract delivery. Some of the key responsibilities are detailed below: You will demonstrate good people management skills through holding regular 1-2-1 s with the staff Manage any employee relations issues, utilising support from HR, within the parameters of Company policies Adhere to HR processes and procedures Ensure all HR matters are dealt with accordingly and passed to the operations manager /Contract Manager if necessary Monitor time and attendance and the collation and processing of timesheets for payroll Build and maintain client relationships, creating a positive impression and demonstrating a proactive attitude To assist in scheduling works and coordinate resources according to contract specifications and workload To ensure teams are prepared in terms of tool and machinery requirements for all tasks for the day ahead making sure all relevant safety checks are being completed and that at the end of the day all machines and tools are returned in a safe working order. To monitor work progress and performance, taking prompt action when needed And reporting any irregularities or problems to the service delivery manager To split time as needed to work alongside teams setting the standard whilst taking the opportunity to build relationships, mentor staff and share best practice To assist in the timely ordering of parts or materials, uniform and PPE Participate in joint quality inspections as requested by the Contract manager Participate/assist as required in weekly contract meetings with clients To be prepared to act as on- call duty supervisor for weekend supervisory shifts Communicate with colleagues across the Group in order to share best practice and pool knowledge and resources Coordinate teams according to contract specifications and workload Monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems to the operations manager / contract manager Take responsibility for keeping machinery and equipment in good working condition and reporting any faults as per the Company process, as well as processing logs in relation to mileage and fuel as and when requested Ensure that all members of staff behave in a professional manner: wear the correct corporate clothing, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all times Understand the law relating to Health & Safety and understand and implement the company s Health & Safety policy. Completion of Accident and near miss reports Health and Safety is also an integral part of the role as the individual will be responsible for ensuring the safety of the site and team members. Duties will also include monitoring absences and holidays of the team to ensure that there is adequate cover on site at all times and also the completion of monthly timesheets to ensure payments are made accurately. Essential criteria: A full driving licence This vacancy is being advertised by New Resource Group. The services of the New Resource Group are that of an Employment Agency.
Job Title: Property Valuer Location: Barnehurst, Dartford Basic Salary: £23,000 (OTE £35,000 - £40,000) About Our Client: Join a market-leading estate agency in Kent with an exceptional reputation for selling homes and boasting the largest selection of available properties in the region they continuously surpass expectations and strive for excellence. Are you ready to exceed your expectations? The Role As a Property Valuer, you are pivotal in shaping the customer experience. Your expertise and professionalism ensure that clients achieve the best value for their properties. Key responsibilities include: Successfully listing a targeted number of properties, providing expert advice to vendors for optimal sales outcomes. Staying updated on market conditions and becoming an authority in your local market. Proactively identifying new leads and generating business to enhance performance. Collaborating with your team to strategize on new property listings and purchaser matches. Assisting the Branch Manager in daily operations to maximize income and profit. About You We are seeking individuals with: Strong relationship-building skills, with a proven track record of converting valuations into listings. Drive, determination, and a proactive attitude towards challenges with pace, passion, and enthusiasm! Getting stuck in and making things happen Ambition, self-motivation, and the ability to thrive in a fast-paced environment. A genuine interest in people and a commitment to assisting them in their property journey. Their company values are central to their ethos, and they work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energy. You will need a full driving license The Package Basic Salary:£23,000 (Additional guaranteed earnings first 3 months) On Target Earnings: £35,000 - £40,000 Car Allowance: £2,500 OR Company Car Work Pattern: 5 days per week including some Saturdays (2 on, 1 off) Additional Benefits: Holiday Commission, 33 days paid Holiday, Additional Day off for your Birthday, Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Financial sponsorship of EA Qualifications, Employee Assistance Scheme Paid entry fees for charitable events Why Join? A competitive salary package with uncapped rewards and a brilliant career path for growth A company car or car allowance A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot) A company that listens to its colleagues from yearly staff survey feedback (see our website for results of between 80% - 90%+) A company that invests in its people from Day 1 with the best ongoing training and development Sponsorship of professionally recognised Property Mark estate agency qualifications Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be the best you can be A company that commits to embracing change and staying ahead of industry trends. Access to up-to-date company communication channels via social media and WhatsApp groups If you're passionate about supporting charities and making a difference and giving back to the community, then this is definitely the company for you. It is their mission to excel in the real estate industry while making a positive impact and they even pay the entry fees to encourage you to really give something back to the community! Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Mar 20, 2024
Full time
Job Title: Property Valuer Location: Barnehurst, Dartford Basic Salary: £23,000 (OTE £35,000 - £40,000) About Our Client: Join a market-leading estate agency in Kent with an exceptional reputation for selling homes and boasting the largest selection of available properties in the region they continuously surpass expectations and strive for excellence. Are you ready to exceed your expectations? The Role As a Property Valuer, you are pivotal in shaping the customer experience. Your expertise and professionalism ensure that clients achieve the best value for their properties. Key responsibilities include: Successfully listing a targeted number of properties, providing expert advice to vendors for optimal sales outcomes. Staying updated on market conditions and becoming an authority in your local market. Proactively identifying new leads and generating business to enhance performance. Collaborating with your team to strategize on new property listings and purchaser matches. Assisting the Branch Manager in daily operations to maximize income and profit. About You We are seeking individuals with: Strong relationship-building skills, with a proven track record of converting valuations into listings. Drive, determination, and a proactive attitude towards challenges with pace, passion, and enthusiasm! Getting stuck in and making things happen Ambition, self-motivation, and the ability to thrive in a fast-paced environment. A genuine interest in people and a commitment to assisting them in their property journey. Their company values are central to their ethos, and they work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energy. You will need a full driving license The Package Basic Salary:£23,000 (Additional guaranteed earnings first 3 months) On Target Earnings: £35,000 - £40,000 Car Allowance: £2,500 OR Company Car Work Pattern: 5 days per week including some Saturdays (2 on, 1 off) Additional Benefits: Holiday Commission, 33 days paid Holiday, Additional Day off for your Birthday, Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Financial sponsorship of EA Qualifications, Employee Assistance Scheme Paid entry fees for charitable events Why Join? A competitive salary package with uncapped rewards and a brilliant career path for growth A company car or car allowance A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot) A company that listens to its colleagues from yearly staff survey feedback (see our website for results of between 80% - 90%+) A company that invests in its people from Day 1 with the best ongoing training and development Sponsorship of professionally recognised Property Mark estate agency qualifications Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be the best you can be A company that commits to embracing change and staying ahead of industry trends. Access to up-to-date company communication channels via social media and WhatsApp groups If you're passionate about supporting charities and making a difference and giving back to the community, then this is definitely the company for you. It is their mission to excel in the real estate industry while making a positive impact and they even pay the entry fees to encourage you to really give something back to the community! Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Job Description We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Center based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Additional Benefits: Company events Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Center, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales , lettings and mortgages . It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00362
Mar 19, 2024
Full time
Job Description We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Center based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Additional Benefits: Company events Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Center, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales , lettings and mortgages . It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00362
Location: Barrow-in-Furness Salary : Highly competitive Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: Managing a team of managers and reporting to the Project Director, we will be looking to you to ensure the cost-effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM teams across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities to maintain and improve the net profitability of the business. Develop strong relationships with client staff and their representatives by applying Key Account Management principles to foster good working relationships at every level and optimise the commercial position of EMCOR UK. Prepare with the Project Director an annual business plan and budget for the contract portfolio. Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships. Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed. Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people. Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands. An ability to quickly grasp changing needs and the talent to translate these into operational reality. An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Mar 18, 2024
Full time
Location: Barrow-in-Furness Salary : Highly competitive Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: Managing a team of managers and reporting to the Project Director, we will be looking to you to ensure the cost-effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM teams across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities to maintain and improve the net profitability of the business. Develop strong relationships with client staff and their representatives by applying Key Account Management principles to foster good working relationships at every level and optimise the commercial position of EMCOR UK. Prepare with the Project Director an annual business plan and budget for the contract portfolio. Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships. Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed. Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people. Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands. An ability to quickly grasp changing needs and the talent to translate these into operational reality. An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Job Description - Head of Workplace Experience (Soft Services) (010579) Head of Workplace Experience (Soft Services) - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 plus people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. The Property, Procurement and Security Division's (PPSD) mission is to maintain, enhance and protect the Bank's environment and to provide excellent services for Bank staff. In addition to maintaining and securing the Bank premises , PPSD has responsibility for delivering a c£11mn property investment portfolio, business continuity, health & safety, events, facilities (switchboard, help desk and reception), catering, cleaning, post and travel whilst ensuring value for money is achieved in all Bank wide procurements. PPSD ensures that the infrastructures required to support the Bank's critical functions are maintained and enhanced. Job Description - Head of Workplace Experience (Soft Services) The aim of the Central Services Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Services, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns . click apply for full job details
Mar 18, 2024
Full time
Job Description - Head of Workplace Experience (Soft Services) (010579) Head of Workplace Experience (Soft Services) - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 plus people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. The Property, Procurement and Security Division's (PPSD) mission is to maintain, enhance and protect the Bank's environment and to provide excellent services for Bank staff. In addition to maintaining and securing the Bank premises , PPSD has responsibility for delivering a c£11mn property investment portfolio, business continuity, health & safety, events, facilities (switchboard, help desk and reception), catering, cleaning, post and travel whilst ensuring value for money is achieved in all Bank wide procurements. PPSD ensures that the infrastructures required to support the Bank's critical functions are maintained and enhanced. Job Description - Head of Workplace Experience (Soft Services) The aim of the Central Services Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Services, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns . click apply for full job details
Salary: £35,000 - £40,000 Based: Swanley Type: Permanent A successful company local company is looking to recruit an experienced Customer Relationship Manager. Ideally, you will have experience within the property sector. Office-based for 3 days 2 days working from home. Role: Reporting to the Head of Operations Managing and developing the customer support team. Motivating and leading the team members by developing their skills, clarifying requirements, offering support and encouragement, and providing helpful feedback. Being an active part of the leadership team/onboarding new clients Develop and continue strong relationships with existing clients while actively seeking out and building relationships with new clients Internal and external facing position Overall management of all national accounts Monitor face-to-face meetings with both existing and prospective clients to ensure that they have been listened to and understood Key skills: Previous experience within the property sector Experienced in leading and managing teams Experience with managing the CRM system Good understanding of MS Office Professional, confident individual who is client-driven Strong time management and organisational skills Confident in building relationships both internally and externally Excellent communication skills are essential (written, verbal, and face-to-face) Multitasker with a can do attitude Due to high levels of applications, Aspire Recruitment will only be able to contact candidates who are short-listed for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment.
Mar 18, 2024
Full time
Salary: £35,000 - £40,000 Based: Swanley Type: Permanent A successful company local company is looking to recruit an experienced Customer Relationship Manager. Ideally, you will have experience within the property sector. Office-based for 3 days 2 days working from home. Role: Reporting to the Head of Operations Managing and developing the customer support team. Motivating and leading the team members by developing their skills, clarifying requirements, offering support and encouragement, and providing helpful feedback. Being an active part of the leadership team/onboarding new clients Develop and continue strong relationships with existing clients while actively seeking out and building relationships with new clients Internal and external facing position Overall management of all national accounts Monitor face-to-face meetings with both existing and prospective clients to ensure that they have been listened to and understood Key skills: Previous experience within the property sector Experienced in leading and managing teams Experience with managing the CRM system Good understanding of MS Office Professional, confident individual who is client-driven Strong time management and organisational skills Confident in building relationships both internally and externally Excellent communication skills are essential (written, verbal, and face-to-face) Multitasker with a can do attitude Due to high levels of applications, Aspire Recruitment will only be able to contact candidates who are short-listed for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment.
Job Description - Head of Infrastructure (Hard Services) (010582) Head of Infrastructure (Hard Services) - ( 010582 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:36 PM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 plus people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. The Property, Procurement and Security Division's (PPSD) mission is to maintain, enhance and protect the Bank's environment and to provide excellent services for Bank staff. In addition to maintaining and securing the Bank premises , PPSD has responsibility for delivering a c£11mn property investment portfolio, business continuity, health & safety, events, facilities (switchboard, help desk and reception), catering, cleaning, post and travel whilst ensuring value for money is achieved in all Bank wide procurements. Job Description - Head of Infrastructure (Hard Services) The aim of the Central Services Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Services, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Infrastructure role is a critical and exciting one, with full responsibility for ensuring the consistent delivery of all Hard Facilities Management (FM) Services within the Bank of England are continuously met throughout its property portfolio. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring we connect with, and represent the people from across the country. This is an opportunity to lead a team of 50 FTE, as the Head of Infrastructure that will ensure all our premises and facilities remain fit for purpose, both now and looking to the future. This includes work on crucial obsolescence projects and critical strategic enhancements of our premises as we embed the Bank's hybrid working model and look to meet our ambition to expand more widely across the UK, in our pursuit of a Bank that best represents the people that we serve. The successful candidate will need to be highly experienced in engineering and asset management, with a proven track-record of achieving value for money, managing supplier relationships and successful project management. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Infrastructure, you will drive a culture of service excellence through continuous improvements and commercially sound decisions relating to all aspects of Hard FM Services by delivering superior services to meet customer needs, while balancing the delivery of the Strategic Asset Management Plan to support business objectives, the forward-looking view of the Bank, and smarter working standards. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Hard FM and Projects related services and providing strategic direction for the supporting teams. Hard Services Facilities Management - responsible for the end-to-end service delivery of Hard Services & Projects and full control of asset maintenance and operations, ensuring they are running at optimum levels in line with best practice. Strategic Portfolio and Project Management - set robust business cases to support recommendations towards the Property Strategy and ensure the Bank's business operations are optimised from a cost and Value for Money perspective, driving innovation, and leveraging market opportunities - additionally, own and oversee all Property-related project management activities throughout the entire project lifecycle. Finance - own the Hard Services and Projects budget, leading robust cost management across Hard Services and Projects, managing, and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Workplace Experience) in Property-wide strategic budget planning and allocations. Stakeholder Relationships - work with colleagues across the Central Operations Directorate to drive the development of Hard Services and Projects-specific policy and implementation plans and advise, steer, and assure all matters related to Hard Services and Projects. People Development - build and manage multi-disciplinary Hard Services and Projects teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement - support the Director of Property with risk mitigation and building and implementing a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and ensure assets and services are managed in accordance with regulatory and legislative compliance, Bank policy and best practice. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole engineering project lifecycle and implement environmental solutions across a complex portfolio. Number of direct reports: c. 3-4 Role Requirements Significant expertise as a property professional specialist expertise in engineering, asset management, operational service and historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of operational service delivery, as measured through user feedback, improvements, and financially sound decisions. Full membership of one of the following Chartered Engineering Institutions; IET, CIBSE or IMech. Professional status of IEng or CEng. NEBOSH Certificate qualified in safety management. Proven expertise in and knowledge of the key functions of complex Mechanical and/or Electrical Systems and its operation (ideally through experience in planning and delivery of work associated with major plant and equipment), considering sustainability and Greening Government practices, implementing them within all property-related decisions . Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Degree or equivalent in management qualification and property management experience. Degree or equivalent in Engineering. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns . click apply for full job details
Mar 17, 2024
Full time
Job Description - Head of Infrastructure (Hard Services) (010582) Head of Infrastructure (Hard Services) - ( 010582 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:36 PM The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people. The Bank of England is a diverse organisation. Each of its 4,000 plus people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. The Property, Procurement and Security Division's (PPSD) mission is to maintain, enhance and protect the Bank's environment and to provide excellent services for Bank staff. In addition to maintaining and securing the Bank premises , PPSD has responsibility for delivering a c£11mn property investment portfolio, business continuity, health & safety, events, facilities (switchboard, help desk and reception), catering, cleaning, post and travel whilst ensuring value for money is achieved in all Bank wide procurements. Job Description - Head of Infrastructure (Hard Services) The aim of the Central Services Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Services, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Infrastructure role is a critical and exciting one, with full responsibility for ensuring the consistent delivery of all Hard Facilities Management (FM) Services within the Bank of England are continuously met throughout its property portfolio. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring we connect with, and represent the people from across the country. This is an opportunity to lead a team of 50 FTE, as the Head of Infrastructure that will ensure all our premises and facilities remain fit for purpose, both now and looking to the future. This includes work on crucial obsolescence projects and critical strategic enhancements of our premises as we embed the Bank's hybrid working model and look to meet our ambition to expand more widely across the UK, in our pursuit of a Bank that best represents the people that we serve. The successful candidate will need to be highly experienced in engineering and asset management, with a proven track-record of achieving value for money, managing supplier relationships and successful project management. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Infrastructure, you will drive a culture of service excellence through continuous improvements and commercially sound decisions relating to all aspects of Hard FM Services by delivering superior services to meet customer needs, while balancing the delivery of the Strategic Asset Management Plan to support business objectives, the forward-looking view of the Bank, and smarter working standards. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Hard FM and Projects related services and providing strategic direction for the supporting teams. Hard Services Facilities Management - responsible for the end-to-end service delivery of Hard Services & Projects and full control of asset maintenance and operations, ensuring they are running at optimum levels in line with best practice. Strategic Portfolio and Project Management - set robust business cases to support recommendations towards the Property Strategy and ensure the Bank's business operations are optimised from a cost and Value for Money perspective, driving innovation, and leveraging market opportunities - additionally, own and oversee all Property-related project management activities throughout the entire project lifecycle. Finance - own the Hard Services and Projects budget, leading robust cost management across Hard Services and Projects, managing, and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Workplace Experience) in Property-wide strategic budget planning and allocations. Stakeholder Relationships - work with colleagues across the Central Operations Directorate to drive the development of Hard Services and Projects-specific policy and implementation plans and advise, steer, and assure all matters related to Hard Services and Projects. People Development - build and manage multi-disciplinary Hard Services and Projects teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement - support the Director of Property with risk mitigation and building and implementing a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and ensure assets and services are managed in accordance with regulatory and legislative compliance, Bank policy and best practice. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole engineering project lifecycle and implement environmental solutions across a complex portfolio. Number of direct reports: c. 3-4 Role Requirements Significant expertise as a property professional specialist expertise in engineering, asset management, operational service and historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of operational service delivery, as measured through user feedback, improvements, and financially sound decisions. Full membership of one of the following Chartered Engineering Institutions; IET, CIBSE or IMech. Professional status of IEng or CEng. NEBOSH Certificate qualified in safety management. Proven expertise in and knowledge of the key functions of complex Mechanical and/or Electrical Systems and its operation (ideally through experience in planning and delivery of work associated with major plant and equipment), considering sustainability and Greening Government practices, implementing them within all property-related decisions . Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Degree or equivalent in management qualification and property management experience. Degree or equivalent in Engineering. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns . click apply for full job details
Director of Homes and Sustainability Gloucestershire/Hybrid 80,000 - 85,000 Panoramic Associates are working with a local authority in Gloucestershire who are looking for a Director of Homes to join their team on a permanent basis for 80,000 - 85,000. As the Director of Homes, you will spearhead and guide the Asset Management, PropertyCare, and New Homes Development teams towards delivering innovative, top-tier services. Your responsibilities will include overseeing property investment decisions, ensuring impeccable customer service standards, and aligning with the organisation's vision and values. Collaborating closely with the Executive Director of Customer Experience, you will craft and execute the Homes Strategy and New Homes Delivery Strategy. Together, you'll ensure the sustainability of the housing stock and proficient asset management in line with the long-term business plan. Additionally, fostering synergy with the Director of Housing Operations, you'll promote collaborative approaches across Property Services and Housing Management, enhancing service delivery and customer experience. What We Seek A genuine commitment to customer welfare and community enrichment. Alignment with the client's values and mission, coupled with enthusiasm for the role. Proven senior-level experience in Asset Management, Property Investment, and New Homes Delivery. Strategic leadership capabilities, with a focus on fostering a culture of trust and empowerment. Proficiency in modern Asset Management strategies and a solid grasp of the Social Housing sector. Track record in resource management, budgeting, and risk mitigation. Ideally, possess relevant technical qualifications such as CIOB, RICS, or CIH. Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.
Mar 15, 2024
Full time
Director of Homes and Sustainability Gloucestershire/Hybrid 80,000 - 85,000 Panoramic Associates are working with a local authority in Gloucestershire who are looking for a Director of Homes to join their team on a permanent basis for 80,000 - 85,000. As the Director of Homes, you will spearhead and guide the Asset Management, PropertyCare, and New Homes Development teams towards delivering innovative, top-tier services. Your responsibilities will include overseeing property investment decisions, ensuring impeccable customer service standards, and aligning with the organisation's vision and values. Collaborating closely with the Executive Director of Customer Experience, you will craft and execute the Homes Strategy and New Homes Delivery Strategy. Together, you'll ensure the sustainability of the housing stock and proficient asset management in line with the long-term business plan. Additionally, fostering synergy with the Director of Housing Operations, you'll promote collaborative approaches across Property Services and Housing Management, enhancing service delivery and customer experience. What We Seek A genuine commitment to customer welfare and community enrichment. Alignment with the client's values and mission, coupled with enthusiasm for the role. Proven senior-level experience in Asset Management, Property Investment, and New Homes Delivery. Strategic leadership capabilities, with a focus on fostering a culture of trust and empowerment. Proficiency in modern Asset Management strategies and a solid grasp of the Social Housing sector. Track record in resource management, budgeting, and risk mitigation. Ideally, possess relevant technical qualifications such as CIOB, RICS, or CIH. Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.