Job description
Customer Service Specialist
Do you have experience in the residential construction sector?
What we do
We design and deliver high-quality, design led, Passivhaus homes, and innovate low carbon construction systems, technologies, and products.
What we are offering
A varied customer facing role supporting our customers with their projects. You will take customers from first contact through to on-boarding, and will then support their project through the design, planning and delivery stages by acting as a liaison with the internal team, the customer, and third-party suppliers.
An open and inclusive company culture where we actively encourage personal and team growth.
Good remuneration with benefits including private healthcare and full-time hours.
A role based in our central Reading studio (short walk from the station).
What we want
We want to hear from ambitious, hardworking candidates who want to do great work to ensure our customers have a brilliant experience and our internal team is supported.
You must have a track record of providing excellence customer service. You will be a great communicator with brilliant attention to detail and exceptional computer skills. You will be a problem solver (not finder), with exquisite organisational skills.
You will be up for doing things differently when that is better. and keen to learn and improve as part of a company culture where everyone feels the same way.
Strengths required for the role
Ambitious
Analytical
Methodical
Adaptable
Principled
Supportive
Caring
Experience
5+ years experience providing brilliant customer service and a demonstrable record of accomplishment in a similar role. Experience in our industry and of residential housebuilding, including planning and delivery of projects would be highly advantageous (training can / will be provided).
Knowledge
Excellent computer literacy with experience in Microsoft Office, Monday.com etc
Aptitude for rapidly learning new things
Excellent Maths and English — written and spoken communication
Experience in the construction industry, particularly residential and the planning process
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
Must have ability to commute or relocate
Start date: October
To apply, send us your C.V. and cover letter explaining
1. Why you are right for us
2. Why you want it
3. Your salary expectation
4. Your available start date
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits:
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
Sep 22, 2023
Full time
Job description
Customer Service Specialist
Do you have experience in the residential construction sector?
What we do
We design and deliver high-quality, design led, Passivhaus homes, and innovate low carbon construction systems, technologies, and products.
What we are offering
A varied customer facing role supporting our customers with their projects. You will take customers from first contact through to on-boarding, and will then support their project through the design, planning and delivery stages by acting as a liaison with the internal team, the customer, and third-party suppliers.
An open and inclusive company culture where we actively encourage personal and team growth.
Good remuneration with benefits including private healthcare and full-time hours.
A role based in our central Reading studio (short walk from the station).
What we want
We want to hear from ambitious, hardworking candidates who want to do great work to ensure our customers have a brilliant experience and our internal team is supported.
You must have a track record of providing excellence customer service. You will be a great communicator with brilliant attention to detail and exceptional computer skills. You will be a problem solver (not finder), with exquisite organisational skills.
You will be up for doing things differently when that is better. and keen to learn and improve as part of a company culture where everyone feels the same way.
Strengths required for the role
Ambitious
Analytical
Methodical
Adaptable
Principled
Supportive
Caring
Experience
5+ years experience providing brilliant customer service and a demonstrable record of accomplishment in a similar role. Experience in our industry and of residential housebuilding, including planning and delivery of projects would be highly advantageous (training can / will be provided).
Knowledge
Excellent computer literacy with experience in Microsoft Office, Monday.com etc
Aptitude for rapidly learning new things
Excellent Maths and English — written and spoken communication
Experience in the construction industry, particularly residential and the planning process
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
Must have ability to commute or relocate
Start date: October
To apply, send us your C.V. and cover letter explaining
1. Why you are right for us
2. Why you want it
3. Your salary expectation
4. Your available start date
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits:
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
A well-established and highly respected, Cost Management, Project Management and Building Surveying practice has a career opportunity for an Intermediate Level Quantity Surveyor to join their Manchester office. As an RICS approved employer, they are particularly proud of their approach to supporting their graduates through their APC. They also encourage the development of every employee's individual skills and abilities which will enable you to progress through your career. The role will involve providing Cost Consultancy and Employer's Agent services on a huge range of both Public and Private sector projects all local to the North West. The Quantity Surveyor Role: Estimating and cost planning Procurement advice Cost Plans Employers Agent Tender document preparation and reporting Contract administrator and cost control Interim valuations Cost reporting Contract and dispute advice The Quantity Surveyor/Intermediate Quantity Surveyor: Degree qualified in Quantity Surveying A minimum of 3 years+ post Graduate experience Have previously undertaken the role of Quantity Surveyor Feasibility and cost planning, procurement advice, tender documentation and post contract services Previously employed by a consultancy or end user client Stakeholder management with a clear focus on developing client accounts and forging new business relationships A track record of working with teams and managing projects by prioritising workloads and delivering deadlines A team player, outgoing, flexible, enthusiastic and ambitious In Return? 35,000 - 42,000 per annum Car Allowance Pension Scheme Private Health Insurance Fantastic APC Support with an internal assessor
Apr 18, 2024
Full time
A well-established and highly respected, Cost Management, Project Management and Building Surveying practice has a career opportunity for an Intermediate Level Quantity Surveyor to join their Manchester office. As an RICS approved employer, they are particularly proud of their approach to supporting their graduates through their APC. They also encourage the development of every employee's individual skills and abilities which will enable you to progress through your career. The role will involve providing Cost Consultancy and Employer's Agent services on a huge range of both Public and Private sector projects all local to the North West. The Quantity Surveyor Role: Estimating and cost planning Procurement advice Cost Plans Employers Agent Tender document preparation and reporting Contract administrator and cost control Interim valuations Cost reporting Contract and dispute advice The Quantity Surveyor/Intermediate Quantity Surveyor: Degree qualified in Quantity Surveying A minimum of 3 years+ post Graduate experience Have previously undertaken the role of Quantity Surveyor Feasibility and cost planning, procurement advice, tender documentation and post contract services Previously employed by a consultancy or end user client Stakeholder management with a clear focus on developing client accounts and forging new business relationships A track record of working with teams and managing projects by prioritising workloads and delivering deadlines A team player, outgoing, flexible, enthusiastic and ambitious In Return? 35,000 - 42,000 per annum Car Allowance Pension Scheme Private Health Insurance Fantastic APC Support with an internal assessor
Our client, Logic Industrial, specialises in industrial property management, sourcing tenants and managing estates for landowners. Are you organised, proactive, and ready for a new challenge? Our client is seeking a Facilities Administrator to work closely with the Director at their site located in Radlett . This role is crucial for ensuring their operations run smoothly and efficiently, offering a unique opportunity to enhance your professional skills in a supportive and challenging environment. As a Facilities Administrator, you will be responsible for the daily operations, engaging directly with tenants, suppliers, and the management team. This position demands a keen attention to detail, superb organisational skills and the ability to manage multiple tasks simultaneously. If you have at least 12 months of experience in a similar role, possess excellent communication skills and thrive when challenged this is the perfect role for you As the successful candidate, you will be responsible for: Call Management: Efficiently handle all incoming and outgoing calls, ensuring queries are redirected to the appropriate departments, and important messages are delivered accurately and promptly. Assisting Tenants: Act as a primary point of contact for all tenant communications, addressing concerns, fielding questions, and resolving issues promptly to maintain high satisfaction levels. Managing Client Requirements: Work closely with clients to understand and meet their needs and coordinate effectively to ensure that client expectations are met. Manning Reception: Oversee the reception area to ensure it represents the company's professional image. Responsibilities include greeting visitors, scheduling meetings, and maintaining a clean and organised environment. Dealing with Suppliers: Develop and maintain strong relationships with suppliers. Assist with negotiating contracts, oversee procurement processes, and ensure supplies and services are delivered on time and within budget. Assisting the Financial Team: Support the financial operations by assisting with budget preparation, cost tracking, and invoicing. Ensure financial practices are followed and documentation is accurately maintained. Supporting the Director and Management Team: Provide comprehensive administrative and operational support to the Director and wider management team. Prepare reports, manage schedules, and facilitate communication across departments. Developing Working Relationships: Build and maintain strong, effective working relationships with tenants, enhancing community and cooperation across the site. First Point of Contact: Serve as the first point of contact for all external communications, portraying a professional and approachable image of the company. Our client offers: Competitive Salary: Reflective of your experience and skills with growth potential. Benefits Package: Includes pension contributions, and generous holiday allowances. Professional Development: Opportunities for training and development to enhance your skills and career progression. Dynamic Work Environment: Work on a vibrant industrial site where no two days are the same. About You: You have at least 12 months of experience in facilities management or a similar role. Exceptional communication skills, capable of building rapport and effectively communicating with people from various backgrounds. Highly organised with the ability to manage multiple tasks and high-pressure situations smoothly. Proactive in identifying problems and diligent in implementing effective solutions. Able to collaborate effectively with both internal teams and external partners. Salary: Neg depending on experience How to Apply: Send your CV Our client is an Equal Opportunity Employer and values diversity within their company.
Apr 18, 2024
Full time
Our client, Logic Industrial, specialises in industrial property management, sourcing tenants and managing estates for landowners. Are you organised, proactive, and ready for a new challenge? Our client is seeking a Facilities Administrator to work closely with the Director at their site located in Radlett . This role is crucial for ensuring their operations run smoothly and efficiently, offering a unique opportunity to enhance your professional skills in a supportive and challenging environment. As a Facilities Administrator, you will be responsible for the daily operations, engaging directly with tenants, suppliers, and the management team. This position demands a keen attention to detail, superb organisational skills and the ability to manage multiple tasks simultaneously. If you have at least 12 months of experience in a similar role, possess excellent communication skills and thrive when challenged this is the perfect role for you As the successful candidate, you will be responsible for: Call Management: Efficiently handle all incoming and outgoing calls, ensuring queries are redirected to the appropriate departments, and important messages are delivered accurately and promptly. Assisting Tenants: Act as a primary point of contact for all tenant communications, addressing concerns, fielding questions, and resolving issues promptly to maintain high satisfaction levels. Managing Client Requirements: Work closely with clients to understand and meet their needs and coordinate effectively to ensure that client expectations are met. Manning Reception: Oversee the reception area to ensure it represents the company's professional image. Responsibilities include greeting visitors, scheduling meetings, and maintaining a clean and organised environment. Dealing with Suppliers: Develop and maintain strong relationships with suppliers. Assist with negotiating contracts, oversee procurement processes, and ensure supplies and services are delivered on time and within budget. Assisting the Financial Team: Support the financial operations by assisting with budget preparation, cost tracking, and invoicing. Ensure financial practices are followed and documentation is accurately maintained. Supporting the Director and Management Team: Provide comprehensive administrative and operational support to the Director and wider management team. Prepare reports, manage schedules, and facilitate communication across departments. Developing Working Relationships: Build and maintain strong, effective working relationships with tenants, enhancing community and cooperation across the site. First Point of Contact: Serve as the first point of contact for all external communications, portraying a professional and approachable image of the company. Our client offers: Competitive Salary: Reflective of your experience and skills with growth potential. Benefits Package: Includes pension contributions, and generous holiday allowances. Professional Development: Opportunities for training and development to enhance your skills and career progression. Dynamic Work Environment: Work on a vibrant industrial site where no two days are the same. About You: You have at least 12 months of experience in facilities management or a similar role. Exceptional communication skills, capable of building rapport and effectively communicating with people from various backgrounds. Highly organised with the ability to manage multiple tasks and high-pressure situations smoothly. Proactive in identifying problems and diligent in implementing effective solutions. Able to collaborate effectively with both internal teams and external partners. Salary: Neg depending on experience How to Apply: Send your CV Our client is an Equal Opportunity Employer and values diversity within their company.
An excellent opportunity has arisen for an experienced Administrator or Lettings Negotiator to progress with a well-established agency in Gloucester. This is a great opportunity to become a valuable member of a small team while developing your skills and experience in the property sector. With a salary of up to 25,000 per annum, commensurate with experience, this is your chance to take on an engaging role that offers both challenges and rewards. Lettings experience is advantageous but not essential for this role. The Ideal Candidate: We're seeking an ambitious individual ready to embrace a busy and dynamic role. As a Lettings Administrator/Negotiator, you'll need to be highly organised, possess strong communication skills, and exhibit the ability to work autonomously as well as collaboratively within a team. Your positive and proactive approach will be instrumental in supporting the lettings team to deliver efficient and precise administration for each let. Key Responsibilities: Efficiently process move-in documents. Keep clients well-informed and updated. Schedule appointments using our internal diary system. Key Skills: Excellent customer service background Team player with a collaborative spirit Strong organisational capabilities Ability to interact effectively with diverse individuals. Reliable, organised, and proactive Resourceful problem-solving skills Working Hours: Monday to Friday: 9:00 AM - 5:30 PM If you're ready to embark on an exciting journey within the estate agency sector and contribute your skills to a thriving team, we encourage you to apply for this role. Join the team in shaping the future of the Industry For full details please contact Ellis Mears at the Gloucester Pertemps Branch
Apr 18, 2024
Full time
An excellent opportunity has arisen for an experienced Administrator or Lettings Negotiator to progress with a well-established agency in Gloucester. This is a great opportunity to become a valuable member of a small team while developing your skills and experience in the property sector. With a salary of up to 25,000 per annum, commensurate with experience, this is your chance to take on an engaging role that offers both challenges and rewards. Lettings experience is advantageous but not essential for this role. The Ideal Candidate: We're seeking an ambitious individual ready to embrace a busy and dynamic role. As a Lettings Administrator/Negotiator, you'll need to be highly organised, possess strong communication skills, and exhibit the ability to work autonomously as well as collaboratively within a team. Your positive and proactive approach will be instrumental in supporting the lettings team to deliver efficient and precise administration for each let. Key Responsibilities: Efficiently process move-in documents. Keep clients well-informed and updated. Schedule appointments using our internal diary system. Key Skills: Excellent customer service background Team player with a collaborative spirit Strong organisational capabilities Ability to interact effectively with diverse individuals. Reliable, organised, and proactive Resourceful problem-solving skills Working Hours: Monday to Friday: 9:00 AM - 5:30 PM If you're ready to embark on an exciting journey within the estate agency sector and contribute your skills to a thriving team, we encourage you to apply for this role. Join the team in shaping the future of the Industry For full details please contact Ellis Mears at the Gloucester Pertemps Branch
Due to increased demand, we are looking for highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Bristol working in our well known Chappell & Matthews estate agency. What s in it for you as our Lettings Coordinator? • Industry leading training and development • Uncapped Commission • Supportive, rewarding and fun environment • Team incentives • Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone. Skills and experience required to be a successful Lettings Coordinator • Preferably experience as an Administrator / Secretary or similar role • Customer focussed and comfortable in a client facing role • Resilient, positive, numerate and detail oriented • Organised and able to prioritise workload in a faced paced environment • Keen interest in learning and keeping up to date with industry changes • Excellent verbal and written communication skills • IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity
Apr 18, 2024
Seasonal
Due to increased demand, we are looking for highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Bristol working in our well known Chappell & Matthews estate agency. What s in it for you as our Lettings Coordinator? • Industry leading training and development • Uncapped Commission • Supportive, rewarding and fun environment • Team incentives • Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone. Skills and experience required to be a successful Lettings Coordinator • Preferably experience as an Administrator / Secretary or similar role • Customer focussed and comfortable in a client facing role • Resilient, positive, numerate and detail oriented • Organised and able to prioritise workload in a faced paced environment • Keen interest in learning and keeping up to date with industry changes • Excellent verbal and written communication skills • IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity
Contract Administrator Ref: 30307 Reigate The Opportunity We are seeking a detail-oriented Contract Administrator to join our team. As a Contract Administrator, you will be responsible for managing, reviewing and drafting various contracts, ensuring compliance and overseeing the entire contract lifecycle. This position requires strong organisational skills, excellent attention to detail and the ability to effectively manage multiple projects simultaneously. Main Job Responsibilities Develops and maintains cost and revenue reporting for schools utilising the reporting tool. Meets accounting operational requirements by contributing financial information to strategic plans and reviewing resolving problems and identifying and implementing system improvements. Provides agreed budget information, expenditure monitoring, identifies variances and implements corrective actions in a timely manner to agreed timescales. Maintains regular dialog with the schools and maintains an open and regular communication plan. Provides regular budget status reports and early warning notices via the NEC4 process. Analyses data and prepares reports accurately and in a timely manner. Documents transactions and manages service provider workflow, communications, and performance via Service Level Agreements. Conducts audits. Prepares and recommends policies and procedures. Validates payments by verifying documentation and requesting disbursements. Maintains a professional attitude at all times and respects client confidentiality. Supports the operations team as required. Manage communications with the Help Desk and Supply chain as required. Support the Macro FM team to close tickets in FM24 helpdesk on a regular basis as it relates to designated tasks. Liaise with contractors and resolve issues. Support Health, Safety and Quality related near miss / accident / incident investigations as required. Actively seek innovation from peers and endeavour to continuously improve operations. Updates job knowledge by participating in educational opportunities, reading professional publications and participating in professional organizations and community events. Perform other reasonable tasks and duties requested by line management. The ideal candidate will have the following experience: Finance and Administration experience. Experience with financial reporting requirements. Working experience in a similar environment & role. Knowledge in utilising MS Office suite at a high level. Ability to work to deadlines and deliver solutions to complex problems. Budgeting skills and a good level of numeracy. Time management and ability to prioritize to meet multiple deadlines. Confidentiality and trustworthiness. Excellent communication skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Apr 18, 2024
Full time
Contract Administrator Ref: 30307 Reigate The Opportunity We are seeking a detail-oriented Contract Administrator to join our team. As a Contract Administrator, you will be responsible for managing, reviewing and drafting various contracts, ensuring compliance and overseeing the entire contract lifecycle. This position requires strong organisational skills, excellent attention to detail and the ability to effectively manage multiple projects simultaneously. Main Job Responsibilities Develops and maintains cost and revenue reporting for schools utilising the reporting tool. Meets accounting operational requirements by contributing financial information to strategic plans and reviewing resolving problems and identifying and implementing system improvements. Provides agreed budget information, expenditure monitoring, identifies variances and implements corrective actions in a timely manner to agreed timescales. Maintains regular dialog with the schools and maintains an open and regular communication plan. Provides regular budget status reports and early warning notices via the NEC4 process. Analyses data and prepares reports accurately and in a timely manner. Documents transactions and manages service provider workflow, communications, and performance via Service Level Agreements. Conducts audits. Prepares and recommends policies and procedures. Validates payments by verifying documentation and requesting disbursements. Maintains a professional attitude at all times and respects client confidentiality. Supports the operations team as required. Manage communications with the Help Desk and Supply chain as required. Support the Macro FM team to close tickets in FM24 helpdesk on a regular basis as it relates to designated tasks. Liaise with contractors and resolve issues. Support Health, Safety and Quality related near miss / accident / incident investigations as required. Actively seek innovation from peers and endeavour to continuously improve operations. Updates job knowledge by participating in educational opportunities, reading professional publications and participating in professional organizations and community events. Perform other reasonable tasks and duties requested by line management. The ideal candidate will have the following experience: Finance and Administration experience. Experience with financial reporting requirements. Working experience in a similar environment & role. Knowledge in utilising MS Office suite at a high level. Ability to work to deadlines and deliver solutions to complex problems. Budgeting skills and a good level of numeracy. Time management and ability to prioritize to meet multiple deadlines. Confidentiality and trustworthiness. Excellent communication skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Braxfield Recruitment is a specialist recruitment agency working within the property services and social housing sectors. Our client, a Residential Social Landlord, is looking for a Compliance Administrator with experience within a compliance related role in a housing association or local authority. This is an interim role expected to initially be for a period of 6 months. A bit about the role: The successful candidate will be responsible for supporting the Compliance manager in the collation and maintenance of compliance certification for a portfolio of properties. The role will require you to have some understanding of compliance legislation and processes as well as experience maintaining data systems. You will be working closely with managing agents, stake holders and contractors to ensure compliance standards and maintenance. Our client would love to see candidates with the following skill set: A good understanding of compliance administration processes. Top administration skills. Previous experience within a compliance related role. Excellent written and verbal communication skills. Excellent Computer skills including compliance systems and data control processes. In return our client can offer: A good hourly rate Hybrid working with 3 days a week in the office A great team that get along well and get the job done A great brand and access internally to permanent roles within the business Access to internal job opportunities. To summarise: If you have a background in compliance administration within property services then please submit your CV and one of our consultants will be in touch to discuss the role in more detail. Equally, if after reading this it is not quite what you are looking for, please email your CV to (url removed) and we can make you aware of other positions that we have.
Apr 18, 2024
Contract
Braxfield Recruitment is a specialist recruitment agency working within the property services and social housing sectors. Our client, a Residential Social Landlord, is looking for a Compliance Administrator with experience within a compliance related role in a housing association or local authority. This is an interim role expected to initially be for a period of 6 months. A bit about the role: The successful candidate will be responsible for supporting the Compliance manager in the collation and maintenance of compliance certification for a portfolio of properties. The role will require you to have some understanding of compliance legislation and processes as well as experience maintaining data systems. You will be working closely with managing agents, stake holders and contractors to ensure compliance standards and maintenance. Our client would love to see candidates with the following skill set: A good understanding of compliance administration processes. Top administration skills. Previous experience within a compliance related role. Excellent written and verbal communication skills. Excellent Computer skills including compliance systems and data control processes. In return our client can offer: A good hourly rate Hybrid working with 3 days a week in the office A great team that get along well and get the job done A great brand and access internally to permanent roles within the business Access to internal job opportunities. To summarise: If you have a background in compliance administration within property services then please submit your CV and one of our consultants will be in touch to discuss the role in more detail. Equally, if after reading this it is not quite what you are looking for, please email your CV to (url removed) and we can make you aware of other positions that we have.
We are currently recruiting for a Lettings Administrator. This is a perfect role for you if you want to concentrate your career as a lettings specialist. Our client, is an established Lettings and Property Management agency, based in Brighton. They pride themselves on providing a personalised experience that meets the unique needs of each of their clients. Like with their clients, they understand that every employee is different, and they will help grow your career by offering training and development. We are looking for you to have previous experience in lettings management, business development, sales and should be highly organised, detail oriented and professional. A positive and enthusiastic attitude is a must! This role comes with excellent benefits, including various available bonuses, a laptop, phone and other generous rewards for your hard work. Employees of this business work a 5-day week, Monday to Friday. Saturdays are sometimes required for views, with a day off in lieu to compensate. If you would be interested in this position and feel you would make a great addition to the team, we would love to hear from you! Responsibilities as a Lettings Administrator Management of Spare room / online platforms (incoming & outgoing). Corresponding & liaising with tenants by phone and email. Conducting viewings on all properties. Managing the application process for tenants. Check ins & check outs. Organising maintenance when required on properties. Being the first point of contact for incoming calls and the business info emails. Supporting with invoicing. Supporting with increasing revenue through soft sales. Corresponding with the office / contractors when issues in properties occur. Carrying out inspections and sometime inventories on properties. Supporting with the social media and website content. You will need to have excellent literacy & English skills, both verbally and written, be able to prioritise your workload, have good customer service skills and always professional with an enthusiastic attitude. For more information about this Lettings Administrator role, please contact Katie at Clearline Recruitment.
Apr 16, 2024
Full time
We are currently recruiting for a Lettings Administrator. This is a perfect role for you if you want to concentrate your career as a lettings specialist. Our client, is an established Lettings and Property Management agency, based in Brighton. They pride themselves on providing a personalised experience that meets the unique needs of each of their clients. Like with their clients, they understand that every employee is different, and they will help grow your career by offering training and development. We are looking for you to have previous experience in lettings management, business development, sales and should be highly organised, detail oriented and professional. A positive and enthusiastic attitude is a must! This role comes with excellent benefits, including various available bonuses, a laptop, phone and other generous rewards for your hard work. Employees of this business work a 5-day week, Monday to Friday. Saturdays are sometimes required for views, with a day off in lieu to compensate. If you would be interested in this position and feel you would make a great addition to the team, we would love to hear from you! Responsibilities as a Lettings Administrator Management of Spare room / online platforms (incoming & outgoing). Corresponding & liaising with tenants by phone and email. Conducting viewings on all properties. Managing the application process for tenants. Check ins & check outs. Organising maintenance when required on properties. Being the first point of contact for incoming calls and the business info emails. Supporting with invoicing. Supporting with increasing revenue through soft sales. Corresponding with the office / contractors when issues in properties occur. Carrying out inspections and sometime inventories on properties. Supporting with the social media and website content. You will need to have excellent literacy & English skills, both verbally and written, be able to prioritise your workload, have good customer service skills and always professional with an enthusiastic attitude. For more information about this Lettings Administrator role, please contact Katie at Clearline Recruitment.
Branch Administrator Peckham / Fully office based 26-27,000pa PLUS great benefit package! Join our client's dynamic team! Are you a self-motivated and detail-oriented individual with a passion for sales coordination? Do you thrive in a fast-paced and collaborative environment? If so, we have the perfect opportunity for you as a Sales Branch Coordinator! Key Responsibilities: Support the sales team and branch manager in coordinating all sales-related activities. Maintain accurate and up-to-date sales records, including customer information, orders, and inventory. Assist in the preparation of sales reports, presentations, and proposals. Coordinate with internal departments to ensure smooth order processing and delivery. Provide excellent customer service by addressing inquiries, resolving issues, and effectively communicating with clients. Assist in the organisation of sales events, conferences, and trade shows. Monitor market trends and competitor activities to contribute valuable insights for sales strategies. Collaborate with the marketing team to implement sales promotions and campaigns. Support the recruitment and onboarding of new sales team members. Desired Skills and Qualifications: Experience in a sales support or coordination role is preferred, but not required. We are open to enthusiastic individuals who are eager to learn and grow. Exceptional organisational and administrative skills with a keen eye for detail. Strong written and verbal communication abilities. Proficiency in MS Office Suite, CRM software, and other relevant sales tools. An understanding of sales processes, customer relationship management, and sales analysis. Excellent multitasking and time management skills to prioritise tasks effectively. Ability to work independently as well as collaboratively with a diverse team. A positive and proactive attitude with excellent problem-solving abilities. Don't miss out on this exciting opportunity to be part of our client's growth and success! If you're interested in this opportunity click apply or contact Lara today on (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2024
Full time
Branch Administrator Peckham / Fully office based 26-27,000pa PLUS great benefit package! Join our client's dynamic team! Are you a self-motivated and detail-oriented individual with a passion for sales coordination? Do you thrive in a fast-paced and collaborative environment? If so, we have the perfect opportunity for you as a Sales Branch Coordinator! Key Responsibilities: Support the sales team and branch manager in coordinating all sales-related activities. Maintain accurate and up-to-date sales records, including customer information, orders, and inventory. Assist in the preparation of sales reports, presentations, and proposals. Coordinate with internal departments to ensure smooth order processing and delivery. Provide excellent customer service by addressing inquiries, resolving issues, and effectively communicating with clients. Assist in the organisation of sales events, conferences, and trade shows. Monitor market trends and competitor activities to contribute valuable insights for sales strategies. Collaborate with the marketing team to implement sales promotions and campaigns. Support the recruitment and onboarding of new sales team members. Desired Skills and Qualifications: Experience in a sales support or coordination role is preferred, but not required. We are open to enthusiastic individuals who are eager to learn and grow. Exceptional organisational and administrative skills with a keen eye for detail. Strong written and verbal communication abilities. Proficiency in MS Office Suite, CRM software, and other relevant sales tools. An understanding of sales processes, customer relationship management, and sales analysis. Excellent multitasking and time management skills to prioritise tasks effectively. Ability to work independently as well as collaboratively with a diverse team. A positive and proactive attitude with excellent problem-solving abilities. Don't miss out on this exciting opportunity to be part of our client's growth and success! If you're interested in this opportunity click apply or contact Lara today on (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role Overview Savills is looking for an experienced Property Manager to work in a diverse management role within the team in Oxford. The successful candidate will be working predominantly on a growing commercial property portfolio as part of a small team dedicated to high profile operational clients. You must be able to work both independently and within a busy team. The Oxford office is part of a Savills multi-disciplined business and deals with all facets of commercial property management including service charge and commercial portfolio management. Driving license is needed. Key Responsibilities • Take a very "hands on" proactive role in property management.• Carry out regular property inspections.• Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising.• Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required.• Reading and summarising of leases and ensure accurate data is maintained on the property management systems and to regularly check update and audit the accuracy of the data. • Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives.• Advance planning for critical lease event dates such as rent reviews, lease expiries and options and assisting with an implementation strategy for these.• Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team.• Dealing with tenant and client queries in a timely and efficient manner. • Draft, review and approve service charge budgets.• Review service charge cash flow and budget regularly.• Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times.• Approve service charge reconciliations.• Invoice approval and ensuring correct coding of expenditure in line with budgets. • Identify and progress opportunities for cross selling activities.• Identify opportunities for providing additional services to clients.• Building strong working relationship with the existing clients. Key Skills QUALIFICATIONS & TECHNICAL ABILITIES • MRICS Qualified or similar• Demonstrable property management experience• Preferably some experience of Landlord & Tenant lease advisory work• Numerate and technically competent• Strong attention to detail and a practical pragmatic common sense approach to management• Ability to deal with challenging mandates and coping with a high work load• Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills Team Overview The team consists of two Directors, three Associate Directors three Associates and a Team Administrator. The team contains specialists in both property management and asset management, with opportunities for new team members to develop their skill set in the latter dependent on experience. Our work is diverse and interesting with both local clients, many clustered around the University, and national mixed use portfolios. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Apr 16, 2024
Full time
Role Overview Savills is looking for an experienced Property Manager to work in a diverse management role within the team in Oxford. The successful candidate will be working predominantly on a growing commercial property portfolio as part of a small team dedicated to high profile operational clients. You must be able to work both independently and within a busy team. The Oxford office is part of a Savills multi-disciplined business and deals with all facets of commercial property management including service charge and commercial portfolio management. Driving license is needed. Key Responsibilities • Take a very "hands on" proactive role in property management.• Carry out regular property inspections.• Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising.• Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required.• Reading and summarising of leases and ensure accurate data is maintained on the property management systems and to regularly check update and audit the accuracy of the data. • Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives.• Advance planning for critical lease event dates such as rent reviews, lease expiries and options and assisting with an implementation strategy for these.• Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team.• Dealing with tenant and client queries in a timely and efficient manner. • Draft, review and approve service charge budgets.• Review service charge cash flow and budget regularly.• Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times.• Approve service charge reconciliations.• Invoice approval and ensuring correct coding of expenditure in line with budgets. • Identify and progress opportunities for cross selling activities.• Identify opportunities for providing additional services to clients.• Building strong working relationship with the existing clients. Key Skills QUALIFICATIONS & TECHNICAL ABILITIES • MRICS Qualified or similar• Demonstrable property management experience• Preferably some experience of Landlord & Tenant lease advisory work• Numerate and technically competent• Strong attention to detail and a practical pragmatic common sense approach to management• Ability to deal with challenging mandates and coping with a high work load• Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills Team Overview The team consists of two Directors, three Associate Directors three Associates and a Team Administrator. The team contains specialists in both property management and asset management, with opportunities for new team members to develop their skill set in the latter dependent on experience. Our work is diverse and interesting with both local clients, many clustered around the University, and national mixed use portfolios. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Job: Administrator Area: Belvedere Salary: £25,000K Your new role We re looking for a committed and motivated person to provide administration support to one of our maintenance teams. Joining our team as an Administrator, you will be carrying out varied administration duties including: Matching invoices to Po Raising sales ledger invoices Checking Invoice approval. Entering on to sage Reconciling Statements Preparing for the monthly payment Run Opening new supplier account Supplier reviews Handling PCN notices Expenses Credit Card Reconciliation Ordering for the Operations department, Skips welfare units, Materials for site. Subcontract Payments Preferred requirements: proven experience in administration within a commercial/ social housing environment (preferred but not required) excellent communication skills at all levels, both written and verbal exceptional customer service experience using Microsoft Word, Excel and PowerPoint excellent organisation skills and the ability to meet tight deadlines be a strong team player can do attitude What we offer: In return for your hard work as Administrator, you will be offered: Full time position Immediate start Training Professional growth opportunities If you have the skills and experience to excel as an Administrator, we want to hear from you!
Apr 16, 2024
Full time
Job: Administrator Area: Belvedere Salary: £25,000K Your new role We re looking for a committed and motivated person to provide administration support to one of our maintenance teams. Joining our team as an Administrator, you will be carrying out varied administration duties including: Matching invoices to Po Raising sales ledger invoices Checking Invoice approval. Entering on to sage Reconciling Statements Preparing for the monthly payment Run Opening new supplier account Supplier reviews Handling PCN notices Expenses Credit Card Reconciliation Ordering for the Operations department, Skips welfare units, Materials for site. Subcontract Payments Preferred requirements: proven experience in administration within a commercial/ social housing environment (preferred but not required) excellent communication skills at all levels, both written and verbal exceptional customer service experience using Microsoft Word, Excel and PowerPoint excellent organisation skills and the ability to meet tight deadlines be a strong team player can do attitude What we offer: In return for your hard work as Administrator, you will be offered: Full time position Immediate start Training Professional growth opportunities If you have the skills and experience to excel as an Administrator, we want to hear from you!
Job Title: Block Property Management Administrator/Credit Controller Location: Coventry Salary: £24,000 Requirements: A background in block management and strong Administration skills.An award-winning multi-branch Estate Agency is looking for a dynamic individual to fill the role of Block Property Management Administrator and Credit Controller in Coventry.Are you a skilled administrator with excellent communication skills? This might be the perfect opportunity for you! Duties to include: To collect rent and service charge arrears and outstanding fee invoices in accordance with current legislation, client instructions and company policy. To serve appropriate notices for solicitors' action where warranted. To reduce the level of former tenant arrears and to assist in the prevention of such incidents occurring. To recover the outstanding sums due from former tenants, Leaseholders and guarantors, referring such cases for court or bailiff action where necessary. To liaise with the Dispute Service as necessary. To maintain any necessary records in order to provide structured reports on credit control to Loveitts' Directors and clients. Writing/typing of correspondence. Answering general telephone call enquiries. Instruction of contractors for minor works. Chasing of contractors to complete works or supply quotations. Supervision of Property management deadlines. Produce Property Management reports. Maintaining/updating the Property management software, spreadsheets and databases. General administrative duties. To promote the company's best interests, products and services. To learn more about this role, please apply below.
Apr 15, 2024
Full time
Job Title: Block Property Management Administrator/Credit Controller Location: Coventry Salary: £24,000 Requirements: A background in block management and strong Administration skills.An award-winning multi-branch Estate Agency is looking for a dynamic individual to fill the role of Block Property Management Administrator and Credit Controller in Coventry.Are you a skilled administrator with excellent communication skills? This might be the perfect opportunity for you! Duties to include: To collect rent and service charge arrears and outstanding fee invoices in accordance with current legislation, client instructions and company policy. To serve appropriate notices for solicitors' action where warranted. To reduce the level of former tenant arrears and to assist in the prevention of such incidents occurring. To recover the outstanding sums due from former tenants, Leaseholders and guarantors, referring such cases for court or bailiff action where necessary. To liaise with the Dispute Service as necessary. To maintain any necessary records in order to provide structured reports on credit control to Loveitts' Directors and clients. Writing/typing of correspondence. Answering general telephone call enquiries. Instruction of contractors for minor works. Chasing of contractors to complete works or supply quotations. Supervision of Property management deadlines. Produce Property Management reports. Maintaining/updating the Property management software, spreadsheets and databases. General administrative duties. To promote the company's best interests, products and services. To learn more about this role, please apply below.
Role overview ID: Entity: Vistry Region: Vistry West London Department: Technical Contract Type: Permanent - Full Time Job Location: Ealing, London Date Posted: 09.04.2024 We have a fantastic opportunity for a Technical Manager to join our team within Vistry West London, at our office in Ealing, London. As our Technical Manager you will be involved with a project from land bid or tender by providing construction technical guidance and co-ordination through to the pre-construction design and technical management functions for delivery of the development. You will act as the Client focal point and Construction Team Co-ordinator during the construction phase of the project. You will manage the planning and delivery of infrastructure, including services and landscaping of developments. You will also manage the work and/or expectations of key project stakeholders and customers, for example project stakeholders, residential customers, external design consultants and suppliers/contractors. You will assist the Senior Technical Manager in the selection and appointment of external design consultants. You will also manage the technical design process of a project through planning stage to practical completion Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience in stakeholder management Desirable Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to client, professional practices and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite Experience in a Senior Technical Coordinator role or similar Professional qualification from recognised institution eg. at A level, ONC/HNC, NVQ in Construction Evidence of a strong understanding of financial, legal, and planning processes. Degree level education or 5+ years relevant industry experience. More about the Technical Manager role Co-ordinate project teams throughout the planning and development process monitoring progress to ensure the delivery of serviced land parcels on time and in budget. Ensure all co-ordination issues relating to tenders and contract issues are implemented between design team, construction team, employer's agent and client. Manage the technical and design process of the project from Planning Consent to Practical Completion. Providing technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing. Produce development fees, utility costs for the construction cost. Liaise with Estimators, Surveyors, Buyers and Construction. Undertake financial management and provide budgeting forecasting information for infrastructure budgets. Co-ordinate consultant appointments and prepare appointment scopes, design programmes and fee budgets. Co-ordinate technical, design and external client issues with the relevant Countryside team. Act as the main Client contact during the Construction Phase. Produce the Health & Safety construction plan with the Construction Manager and issue monthly CDM statements. Address relevant issues with JCT Contracts, Employers Requirements, Contractors Proposals, Insurances, Performance Bonds, Adoption Agreements and Bonds, Warranties, etc. In conjunction with Environmental Consultant issue agreed sustainability/Code Pre- Assessment and Energy Strategy. Assist Technical Administrators and Coordinators with the preparation of Health & Safety File/O&M Manual. Liaise with Joint Venture Partners and Funders throughout the development process. Manage, agree and complete legal adoptions of all infrastructure elements. Manage strategic statute services, diversions and connections. Discharge S106 conditions for the developments. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working
Apr 13, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry West London Department: Technical Contract Type: Permanent - Full Time Job Location: Ealing, London Date Posted: 09.04.2024 We have a fantastic opportunity for a Technical Manager to join our team within Vistry West London, at our office in Ealing, London. As our Technical Manager you will be involved with a project from land bid or tender by providing construction technical guidance and co-ordination through to the pre-construction design and technical management functions for delivery of the development. You will act as the Client focal point and Construction Team Co-ordinator during the construction phase of the project. You will manage the planning and delivery of infrastructure, including services and landscaping of developments. You will also manage the work and/or expectations of key project stakeholders and customers, for example project stakeholders, residential customers, external design consultants and suppliers/contractors. You will assist the Senior Technical Manager in the selection and appointment of external design consultants. You will also manage the technical design process of a project through planning stage to practical completion Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience in stakeholder management Desirable Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to client, professional practices and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite Experience in a Senior Technical Coordinator role or similar Professional qualification from recognised institution eg. at A level, ONC/HNC, NVQ in Construction Evidence of a strong understanding of financial, legal, and planning processes. Degree level education or 5+ years relevant industry experience. More about the Technical Manager role Co-ordinate project teams throughout the planning and development process monitoring progress to ensure the delivery of serviced land parcels on time and in budget. Ensure all co-ordination issues relating to tenders and contract issues are implemented between design team, construction team, employer's agent and client. Manage the technical and design process of the project from Planning Consent to Practical Completion. Providing technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing. Produce development fees, utility costs for the construction cost. Liaise with Estimators, Surveyors, Buyers and Construction. Undertake financial management and provide budgeting forecasting information for infrastructure budgets. Co-ordinate consultant appointments and prepare appointment scopes, design programmes and fee budgets. Co-ordinate technical, design and external client issues with the relevant Countryside team. Act as the main Client contact during the Construction Phase. Produce the Health & Safety construction plan with the Construction Manager and issue monthly CDM statements. Address relevant issues with JCT Contracts, Employers Requirements, Contractors Proposals, Insurances, Performance Bonds, Adoption Agreements and Bonds, Warranties, etc. In conjunction with Environmental Consultant issue agreed sustainability/Code Pre- Assessment and Energy Strategy. Assist Technical Administrators and Coordinators with the preparation of Health & Safety File/O&M Manual. Liaise with Joint Venture Partners and Funders throughout the development process. Manage, agree and complete legal adoptions of all infrastructure elements. Manage strategic statute services, diversions and connections. Discharge S106 conditions for the developments. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Bristol working in our well known Chappell & Matthews estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03700
Apr 13, 2024
Full time
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Bristol working in our well known Chappell & Matthews estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03700
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Downend , Bristol working in our well known Taylors estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03701
Apr 13, 2024
Full time
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Downend , Bristol working in our well known Taylors estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03701
Role Purpose: To provide a comprehensive and flexible contract administration service to the Property Asset Management account. To maintain concise records of all Integral transactions. Main Duties & Responsibilities: Schedule sub-contractor PPM visits (monthly/weekly) & chase for visit dates based on PPM Planner. Raise purchase orders for sub-contractors' PPM visits. Update sub-contractor eLogbooks for PPM planners, completions, extensions. Obtain, file, and upload sub-contractor RAMS to Riskwise and eLogbooks. Maintain and update the Excel sub-contractor's sheet. Obtain subcontractor renewal quotes & gain procurement approval for purchase orders over £5k. Raise all purchase orders for site requests (Vixen/Maximo) & raise purchase orders for hire, consumables, and uniform. Check and upload quotations to eLogbooks. Ensure proper authorisation for signed-off quotations, upload quotations to eLogbooks and maintain the quote log to keep it up to date. Handle site demobilization tasks (cancel PPM POs, update eLogbook jobs, make future tasks inactive). Send termination letters and clear committed costs on purchase orders. Close jobs on the in-house system & chase outstanding jobs on eLogbooks Person Specification - Essential Qualifications & Experience: Proven experience in a similar role gained within an FM/Engineering environment (essential) Financial/accounting experience (essential) Background in engineering management administration (desirable) Good PC skills with experience in MS Packages (Word, Excel & Outlook) at intermediate to advanced level. Excellent verbal skills with ability to communicate with customers/stakeholders along with a good standard of written communication. Proven attention to detail and accuracy skills Organisational and time management skills Ability to work independently, systematically as well as work in a team. Results/task orientation Strong customer focus with a genuine commitment to continuous quality improvement. What you can expect from us Competitive salary. Hours: 40 Per week Monday to Friday (8am to 5pm) 24 days holiday plus bank holidays Ability to buy and sell holidays buy 5 days & sell 2 days Life assurance You ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you About Integral & JLL We re Integral, part of JLL. We re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK. If you re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Integral and JLL!
Apr 12, 2024
Full time
Role Purpose: To provide a comprehensive and flexible contract administration service to the Property Asset Management account. To maintain concise records of all Integral transactions. Main Duties & Responsibilities: Schedule sub-contractor PPM visits (monthly/weekly) & chase for visit dates based on PPM Planner. Raise purchase orders for sub-contractors' PPM visits. Update sub-contractor eLogbooks for PPM planners, completions, extensions. Obtain, file, and upload sub-contractor RAMS to Riskwise and eLogbooks. Maintain and update the Excel sub-contractor's sheet. Obtain subcontractor renewal quotes & gain procurement approval for purchase orders over £5k. Raise all purchase orders for site requests (Vixen/Maximo) & raise purchase orders for hire, consumables, and uniform. Check and upload quotations to eLogbooks. Ensure proper authorisation for signed-off quotations, upload quotations to eLogbooks and maintain the quote log to keep it up to date. Handle site demobilization tasks (cancel PPM POs, update eLogbook jobs, make future tasks inactive). Send termination letters and clear committed costs on purchase orders. Close jobs on the in-house system & chase outstanding jobs on eLogbooks Person Specification - Essential Qualifications & Experience: Proven experience in a similar role gained within an FM/Engineering environment (essential) Financial/accounting experience (essential) Background in engineering management administration (desirable) Good PC skills with experience in MS Packages (Word, Excel & Outlook) at intermediate to advanced level. Excellent verbal skills with ability to communicate with customers/stakeholders along with a good standard of written communication. Proven attention to detail and accuracy skills Organisational and time management skills Ability to work independently, systematically as well as work in a team. Results/task orientation Strong customer focus with a genuine commitment to continuous quality improvement. What you can expect from us Competitive salary. Hours: 40 Per week Monday to Friday (8am to 5pm) 24 days holiday plus bank holidays Ability to buy and sell holidays buy 5 days & sell 2 days Life assurance You ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you About Integral & JLL We re Integral, part of JLL. We re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK. If you re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you ll have a chance to innovate with the world s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You ll also make long-lasting professional connections through sharing different perspectives, and you ll be inspired by the best. We re focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at Integral and JLL!
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £26,500 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Apr 12, 2024
Full time
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £26,500 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Adecco Property Services specialist is excited to be working in partnership with one of the North East's largest and most successful housing providers - to recruit for a permanent Project Manager for planned maintenance and refurbishment to work across their offices Ashington/Durham. Purpose As Project Manager/Contract Administrator you will manage the strong and effective delivery of planned investment and repairs and maintenance. This will include all aspects of design, contract management/administration, embedding commercialism and continuous improvement within all activities. You will act as the client within various construction projects and therefore must be familiar and comfortable managing client responsibilities within construction. Duties * Manage the delivery of detailed site surveys and preparation/approval of designs/detailed working drawings, including ensuring compliance with/achievement of the design brief, specification, Planning/Building Regulations, liaison with statutory bodies/stakeholders, policies, CDM, and all statutory requirements, including obtaining all necessary approvals within required timescale * Deliver the stock investment programme to achieve and maintain our customers' homes to the Decent Homes and the organisations' Standards, within a broader responsibility for the development and effective delivery of property maintenance and stock improvement services * Support the preparation of tender documentation and specifications for construction works/services, including obtaining all necessary statutory approvals * Support H&S procedures and compliance factors assessment * Manage the provision and regular reporting of accurate, timely and detailed information, including delivery against key/management performance indicators, compliance with specification, re-measured works, health and safety and defects * Plan effectively and ensure the organisation and development of all resources to achieve objectives and expectations, including key performance indicators and quality service standards, in line with timescales and budget provision. Candidate requirements * Relevant experience at a similar level as a contracts administrator or PM * Professional Qualification relevant to the construction & built environment * Knowledge of Planned Maintenance Programmes of work in a construction environment * Knowledge and experience of Contract Administration functions in a construction environment. * Detailed knowledge and understanding of construction techniques/methodologies and CDM * Knowledge of Decent Homes schemes Package and Benefits * £41,167 per annum, including car allowance. * 37 hours per week * 28 days holiday per year plus your bank holiday * Employee Discount Scheme (BOB) * Public Sector pension contribution For more information, please call Cristina or send over your CV to my email
Apr 12, 2024
Full time
Adecco Property Services specialist is excited to be working in partnership with one of the North East's largest and most successful housing providers - to recruit for a permanent Project Manager for planned maintenance and refurbishment to work across their offices Ashington/Durham. Purpose As Project Manager/Contract Administrator you will manage the strong and effective delivery of planned investment and repairs and maintenance. This will include all aspects of design, contract management/administration, embedding commercialism and continuous improvement within all activities. You will act as the client within various construction projects and therefore must be familiar and comfortable managing client responsibilities within construction. Duties * Manage the delivery of detailed site surveys and preparation/approval of designs/detailed working drawings, including ensuring compliance with/achievement of the design brief, specification, Planning/Building Regulations, liaison with statutory bodies/stakeholders, policies, CDM, and all statutory requirements, including obtaining all necessary approvals within required timescale * Deliver the stock investment programme to achieve and maintain our customers' homes to the Decent Homes and the organisations' Standards, within a broader responsibility for the development and effective delivery of property maintenance and stock improvement services * Support the preparation of tender documentation and specifications for construction works/services, including obtaining all necessary statutory approvals * Support H&S procedures and compliance factors assessment * Manage the provision and regular reporting of accurate, timely and detailed information, including delivery against key/management performance indicators, compliance with specification, re-measured works, health and safety and defects * Plan effectively and ensure the organisation and development of all resources to achieve objectives and expectations, including key performance indicators and quality service standards, in line with timescales and budget provision. Candidate requirements * Relevant experience at a similar level as a contracts administrator or PM * Professional Qualification relevant to the construction & built environment * Knowledge of Planned Maintenance Programmes of work in a construction environment * Knowledge and experience of Contract Administration functions in a construction environment. * Detailed knowledge and understanding of construction techniques/methodologies and CDM * Knowledge of Decent Homes schemes Package and Benefits * £41,167 per annum, including car allowance. * 37 hours per week * 28 days holiday per year plus your bank holiday * Employee Discount Scheme (BOB) * Public Sector pension contribution For more information, please call Cristina or send over your CV to my email
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 12, 2024
Full time
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
CONTRACTS ADMINISTRATOR Salary: £23,800 Hours: Monday Friday (08 00 (Early finish every other Friday) Location: Rochester Steeped in traditional values and proud to deliver a comprehensive personal service to their clients; CC Cousins is the only choice when it comes to a complete facilities management solution. Due to our continued success and growth, we are now able to welcome a new Contracts Administrator to our established and friendly team. Our teams deal with a broad spectrum of services and trades for our clients. The environment is one of fast pace with a large proportion of the jobs you will manage being on a reactive "call out" basis. The Contracts Administrator will play a vital role in coordinating and administrating small works projects and maintenance works (up to £1,500). The position requires strong organisational skills, attention to detail and the ability to efficiently management multiple projects simultaneously. The successful candidate will work closely with internal teams, subcontractors and clients to ensure works are completed on time, within budget and to the highest standards. We are seeking someone who is forward thinking, a team player, a problem solver; and someone who has ability to work efficiently within a fast-paced environment. In return you will be working within a rewarding and supportive employer. We provide continual training and offer a genuine commitment to your personal and professional development. Day to day the Contracts Administrator will be responsible for: Completing quotes of works Emailing to clients, speaking directly to clients, raising jobs. Review all jobs awaiting acceptance daily. Manage and direct client telephone queries as required. Be responsible for undertaking Risk assessments/ RAMS. Liaise with scheduling, re. Booked works and ensuring all relevant paperwork is present and complete. Maintain accurate and comprehensive documentation. Taking a proactive approach to contact clients re. works and to maintain strong professional relationships. Deal with all client queries post completion of works. Completing all client updates, post completion of works. Update all client portals post completion of works. Deal with engineers and staff queries including parking and purchase orders. Additional duties will also be required from time to time to support any additional needs of the team or the business. Previous experience within the industry and or purchasing / trade counter experience would be ideal. Desirable skills include: Strong communication skills (both over the phone and over written communications) A confident ability to resolve problems. Excellent typing with attention to detail. Able to work as part of a team or alone when required. Ability to flex between work flows dependent on business demand. A knowledge of the construction/ facilities management industry. Previous experience in a trade environment. If you interested in joining our team, then do not hesitate; apply today! We look forward to speaking to you and progressing your career with CC Cousins.
Apr 12, 2024
Full time
CONTRACTS ADMINISTRATOR Salary: £23,800 Hours: Monday Friday (08 00 (Early finish every other Friday) Location: Rochester Steeped in traditional values and proud to deliver a comprehensive personal service to their clients; CC Cousins is the only choice when it comes to a complete facilities management solution. Due to our continued success and growth, we are now able to welcome a new Contracts Administrator to our established and friendly team. Our teams deal with a broad spectrum of services and trades for our clients. The environment is one of fast pace with a large proportion of the jobs you will manage being on a reactive "call out" basis. The Contracts Administrator will play a vital role in coordinating and administrating small works projects and maintenance works (up to £1,500). The position requires strong organisational skills, attention to detail and the ability to efficiently management multiple projects simultaneously. The successful candidate will work closely with internal teams, subcontractors and clients to ensure works are completed on time, within budget and to the highest standards. We are seeking someone who is forward thinking, a team player, a problem solver; and someone who has ability to work efficiently within a fast-paced environment. In return you will be working within a rewarding and supportive employer. We provide continual training and offer a genuine commitment to your personal and professional development. Day to day the Contracts Administrator will be responsible for: Completing quotes of works Emailing to clients, speaking directly to clients, raising jobs. Review all jobs awaiting acceptance daily. Manage and direct client telephone queries as required. Be responsible for undertaking Risk assessments/ RAMS. Liaise with scheduling, re. Booked works and ensuring all relevant paperwork is present and complete. Maintain accurate and comprehensive documentation. Taking a proactive approach to contact clients re. works and to maintain strong professional relationships. Deal with all client queries post completion of works. Completing all client updates, post completion of works. Update all client portals post completion of works. Deal with engineers and staff queries including parking and purchase orders. Additional duties will also be required from time to time to support any additional needs of the team or the business. Previous experience within the industry and or purchasing / trade counter experience would be ideal. Desirable skills include: Strong communication skills (both over the phone and over written communications) A confident ability to resolve problems. Excellent typing with attention to detail. Able to work as part of a team or alone when required. Ability to flex between work flows dependent on business demand. A knowledge of the construction/ facilities management industry. Previous experience in a trade environment. If you interested in joining our team, then do not hesitate; apply today! We look forward to speaking to you and progressing your career with CC Cousins.