We are recruiting for an international global quantitative and systematic investment manager based in a large and impressive office, in London, Victoria. Our client is a technology and data driven group implementing a scientific approach to investing. This innovative firm are looking to take on a Facilities Coordinator for their expanding multi floored London office which is based near Victoria station. Within this Facilities Coordinator role in London you will report directly into the Facilities Manager and will support the firm s growth by assisting in the day-to-day running of the Facilities department. You will love the fast moving, modern culture of this organisation and enjoy a great working relationship with your Manager, who will support and encourage you to thrive within this Facilities Coordinator role. In addition to a generous salary of between £30,000 - £40,000 you will receive a wide ranging, competitive and attractive benefits package. This Facilities Coordinator role in London will include: Scheduling and coordinating staff and maintenance requests promptly Owning a range of ad-hoc tasks to provide the appropriate level of service to the business Working closely with the maintenance team to manage reactive and PPM s Liaise with external vendors, contractors, and service providers for facilities related services Organising logistics around deliveries and loading bay Supporting the Facilities Manager on both first aid and fire warden training and documenting Managing the ordering of office supplies and critical spares Support the Office Management team where required Monitor activities that happen outside the building, such as waste disposal and recycling Coordinating event set-ups and logistics when required Escorting engineers For this Facilities Coordinator role in London we are looking for an ambitious individual who is dedicated to a career within Facilities Management. Ideally you will have worked within a similar corporate environment previously and be used to managing the demands of a busy Facilities role on a single multi floored site. Ideally we are looking for the following for this Facilities Coordinators role: Proven experience in a Facilities role from a similar firm / sector. Facilities experience to include working with external contractors, dealing with a multitude of facilities requests and a wide range of facilities tasks Hands-on approach to your work Team-player knowledge of principles involved in preventative/predictive maintenance and building systems Demonstrates initiative and a can-do attitude Strong communications skills, both written and verbal Problem solving skills Ability to take full ownership of tasks Our client is an equal opportunity employer. They welcome diversity as essential to their success. This firm empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, they are offering initiatives and programs to enable employees to achieve a healthy work-life balance. If this sounds like the role for you and you have Facilities experience within a similar environment please apply now!
Mar 28, 2024
Full time
We are recruiting for an international global quantitative and systematic investment manager based in a large and impressive office, in London, Victoria. Our client is a technology and data driven group implementing a scientific approach to investing. This innovative firm are looking to take on a Facilities Coordinator for their expanding multi floored London office which is based near Victoria station. Within this Facilities Coordinator role in London you will report directly into the Facilities Manager and will support the firm s growth by assisting in the day-to-day running of the Facilities department. You will love the fast moving, modern culture of this organisation and enjoy a great working relationship with your Manager, who will support and encourage you to thrive within this Facilities Coordinator role. In addition to a generous salary of between £30,000 - £40,000 you will receive a wide ranging, competitive and attractive benefits package. This Facilities Coordinator role in London will include: Scheduling and coordinating staff and maintenance requests promptly Owning a range of ad-hoc tasks to provide the appropriate level of service to the business Working closely with the maintenance team to manage reactive and PPM s Liaise with external vendors, contractors, and service providers for facilities related services Organising logistics around deliveries and loading bay Supporting the Facilities Manager on both first aid and fire warden training and documenting Managing the ordering of office supplies and critical spares Support the Office Management team where required Monitor activities that happen outside the building, such as waste disposal and recycling Coordinating event set-ups and logistics when required Escorting engineers For this Facilities Coordinator role in London we are looking for an ambitious individual who is dedicated to a career within Facilities Management. Ideally you will have worked within a similar corporate environment previously and be used to managing the demands of a busy Facilities role on a single multi floored site. Ideally we are looking for the following for this Facilities Coordinators role: Proven experience in a Facilities role from a similar firm / sector. Facilities experience to include working with external contractors, dealing with a multitude of facilities requests and a wide range of facilities tasks Hands-on approach to your work Team-player knowledge of principles involved in preventative/predictive maintenance and building systems Demonstrates initiative and a can-do attitude Strong communications skills, both written and verbal Problem solving skills Ability to take full ownership of tasks Our client is an equal opportunity employer. They welcome diversity as essential to their success. This firm empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, they are offering initiatives and programs to enable employees to achieve a healthy work-life balance. If this sounds like the role for you and you have Facilities experience within a similar environment please apply now!
Facilities Manager - North - North West London. Your new company Founded in 1987, our client is one of the UK's leading facilities management and professional services company. Across the country, the 77,500+ people look after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. They take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role We have an exciting opportunity for a Facilities Manager to join our team! This role offers the flexibility to work from home, with travel required to our sites in North to North West London. As a Facilities Manager, you will be responsible for overseeing the maintenance of our buildings and systems. The work will include managing 20-25 cleaners and being the face of our client. Full scope of hard and soft services and training will be provided. Key Responsibilities: - Manage and maintain facilities to ensure they meet health and safety standards - Plan and coordinate all works and refurbishments What you'll need to succeed Proven experience as a Facilities Manager or in a relevant position such as a Facilities coordinator, Facilities administrator, Property Maintenance Manager etc- Strong communication and interpersonal skills What you'll get in return Progression opportunities-The chance to work from home when not travelling out to site - Company car or travel allowance to aid in travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 28, 2024
Full time
Facilities Manager - North - North West London. Your new company Founded in 1987, our client is one of the UK's leading facilities management and professional services company. Across the country, the 77,500+ people look after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. They take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role We have an exciting opportunity for a Facilities Manager to join our team! This role offers the flexibility to work from home, with travel required to our sites in North to North West London. As a Facilities Manager, you will be responsible for overseeing the maintenance of our buildings and systems. The work will include managing 20-25 cleaners and being the face of our client. Full scope of hard and soft services and training will be provided. Key Responsibilities: - Manage and maintain facilities to ensure they meet health and safety standards - Plan and coordinate all works and refurbishments What you'll need to succeed Proven experience as a Facilities Manager or in a relevant position such as a Facilities coordinator, Facilities administrator, Property Maintenance Manager etc- Strong communication and interpersonal skills What you'll get in return Progression opportunities-The chance to work from home when not travelling out to site - Company car or travel allowance to aid in travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Your new company: CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking in 2018. It has been named one of Fortune's "Most Admired Companies" for seven years in a row, including being ranked number one in the real estate sector in 2019.CBRE offers a broad range of integrated services, including transaction and project management; property and facilities management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. Your new role : To assist the help desk, by acting as first point of contact for customers, staff and suppliers, contact the help desk to ensure the provision of world-class customer service is offered, to ensure all maintenance requests are dealt with effectively and efficiently. Key Responsibilities: To develop a good working relationship with all members of CBRE staff and client's staff. Be the first point of contact for all customer enquiries; escalate concerns of a complex nature to the Supervisor for advice and guidance. Log all job requests that are received via telephone onto the central help desk request system. Prioritise job requests received through the central help desk request system. Ensure all relevant information in order to prioritise and resolve requests is obtained and evaluated. Contribute to the development of new works requests into quotations, requesting purchase orders and arranging work in consultation with the customer, and organising the recharge process. Monitor work progress and update customers through to completion of work, gather feedback from the team in order to update issues accordingly. Log, monitor and resolve routine customer complaints, escalate to the Supervisor those complaints that are, for example, complex, high profile or require support to effectively resolve. Collate customer feedback. Raise any issues or concerns with the Supervisor. Run reports and analyse help desk data as requested. Manage day to day administration and filing as required. Meet the contractual SLA & KPI targets. What you'll need to succeed : A good general education is essential. Must be tidy and organised, able to prioritise, and deliver within high pressure, business-critical environments. IT literate (MS Suite) must be able to use a variety of online systems. Good experience and demonstrate a good knowledge of managing workloads. Excellent verbal and written communication skills. A passion for providing world-class customer service. Excellent interpersonal skills and the ability to build effective professional relationships with colleagues at all levels/ different areas and external stakeholders. Be able to maintain confidentiality, and a flexible and proactive approach to teamwork. What you'll get in return 23 days of Holiday Training on the job Be a part of a successful company and supportive team. 13- 13.50 per hour Don't work on bank holidays. And more What you need to do now: Send me an updated CV or call (phone number removed). If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 27, 2024
Seasonal
Your new company: CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking in 2018. It has been named one of Fortune's "Most Admired Companies" for seven years in a row, including being ranked number one in the real estate sector in 2019.CBRE offers a broad range of integrated services, including transaction and project management; property and facilities management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. Your new role : To assist the help desk, by acting as first point of contact for customers, staff and suppliers, contact the help desk to ensure the provision of world-class customer service is offered, to ensure all maintenance requests are dealt with effectively and efficiently. Key Responsibilities: To develop a good working relationship with all members of CBRE staff and client's staff. Be the first point of contact for all customer enquiries; escalate concerns of a complex nature to the Supervisor for advice and guidance. Log all job requests that are received via telephone onto the central help desk request system. Prioritise job requests received through the central help desk request system. Ensure all relevant information in order to prioritise and resolve requests is obtained and evaluated. Contribute to the development of new works requests into quotations, requesting purchase orders and arranging work in consultation with the customer, and organising the recharge process. Monitor work progress and update customers through to completion of work, gather feedback from the team in order to update issues accordingly. Log, monitor and resolve routine customer complaints, escalate to the Supervisor those complaints that are, for example, complex, high profile or require support to effectively resolve. Collate customer feedback. Raise any issues or concerns with the Supervisor. Run reports and analyse help desk data as requested. Manage day to day administration and filing as required. Meet the contractual SLA & KPI targets. What you'll need to succeed : A good general education is essential. Must be tidy and organised, able to prioritise, and deliver within high pressure, business-critical environments. IT literate (MS Suite) must be able to use a variety of online systems. Good experience and demonstrate a good knowledge of managing workloads. Excellent verbal and written communication skills. A passion for providing world-class customer service. Excellent interpersonal skills and the ability to build effective professional relationships with colleagues at all levels/ different areas and external stakeholders. Be able to maintain confidentiality, and a flexible and proactive approach to teamwork. What you'll get in return 23 days of Holiday Training on the job Be a part of a successful company and supportive team. 13- 13.50 per hour Don't work on bank holidays. And more What you need to do now: Send me an updated CV or call (phone number removed). If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Facilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong communication skills, as you will be working closely with various teams and vendors to address any facility-related issues. Main Job Responsibilities Manage the internal helpdesk for the client account, from task initiation to completion. Proactively chase and close out overdue tasks, tracking progress against pre-determined KPIs. Measure and report SLA response times, implementing escalation procedures when necessary. Communicate job progress and open tasks to clients and key stakeholders. Upload maintenance records/compliance certificates and amend asset information to the helpdesk database. Handle escalations efficiently to minimise client impact. Annually cleanse and refresh the electronic register, incorporating updates. Collate quotes from suppliers and monitor spending against pre-agreed values. Ensure accurate data in the helpdesk software for all locations in scope. Proactively monitor services and contracts, suggesting improvements to processes. Challenge contractor costs when deviations occur from the norm. Liaise with regional client managers to maintain information flow. Support monthly supplier reviews in collaboration with the wider team. Field internal calls to assist with task management and updates for key clients, customers, and stakeholders. Develop a thorough understanding of the contract's service delivery requirements. Build relationships and trust with internal and external stakeholders across multiple regions. Utilise company and client systems for data maintenance, updating, and extraction. Support new building openings, coordinating suppliers to meet strict deadlines. Regularly attend and review Macro communications to stay informed about current developments. The job holder should ideally have: Experience with FM helpdesk software (e.g., Concept, Maximo, Service Channel). Facilities Management experience within the engineering environment. Advanced Excel or database experience is advantageous. Ability to think creatively and provide innovative solutions. Strong administration skills with proven multitasking abilities. Ability to thrive in a fast-paced, real-time environment. Dedication to task completion and effective prioritization. Problem-solving mindset and ownership of solutions. Effective communication skills with a customer-focused approach. Team player with good organisational skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Mar 25, 2024
Full time
Facilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong communication skills, as you will be working closely with various teams and vendors to address any facility-related issues. Main Job Responsibilities Manage the internal helpdesk for the client account, from task initiation to completion. Proactively chase and close out overdue tasks, tracking progress against pre-determined KPIs. Measure and report SLA response times, implementing escalation procedures when necessary. Communicate job progress and open tasks to clients and key stakeholders. Upload maintenance records/compliance certificates and amend asset information to the helpdesk database. Handle escalations efficiently to minimise client impact. Annually cleanse and refresh the electronic register, incorporating updates. Collate quotes from suppliers and monitor spending against pre-agreed values. Ensure accurate data in the helpdesk software for all locations in scope. Proactively monitor services and contracts, suggesting improvements to processes. Challenge contractor costs when deviations occur from the norm. Liaise with regional client managers to maintain information flow. Support monthly supplier reviews in collaboration with the wider team. Field internal calls to assist with task management and updates for key clients, customers, and stakeholders. Develop a thorough understanding of the contract's service delivery requirements. Build relationships and trust with internal and external stakeholders across multiple regions. Utilise company and client systems for data maintenance, updating, and extraction. Support new building openings, coordinating suppliers to meet strict deadlines. Regularly attend and review Macro communications to stay informed about current developments. The job holder should ideally have: Experience with FM helpdesk software (e.g., Concept, Maximo, Service Channel). Facilities Management experience within the engineering environment. Advanced Excel or database experience is advantageous. Ability to think creatively and provide innovative solutions. Strong administration skills with proven multitasking abilities. Ability to thrive in a fast-paced, real-time environment. Dedication to task completion and effective prioritization. Problem-solving mindset and ownership of solutions. Effective communication skills with a customer-focused approach. Team player with good organisational skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Property Management Administrator - Overview: This is a fantastic opportunity to join an award-winning Estate Agency which offers a progressive and focussed career path. If you enjoy striving for excellence and want to be part of a team that pushes you to be the best version of yourself, this a chance to join a flourishing Property Management operation that has a vision for the future of commercial and business property and rewards and recognises the true excellence of its team members. Our client experience starts with YOU! In providing that personal, professional commercial property agency expertise, you will help us to make sure that our customers get the best possible service at all times. Property Management Administrator - Responsibilities: Delivering an efficient and effective Property Management and facilities coordinator service Liaison between the Block Manager & the Freeholders, Leaseholders, Contractors etc Maintaining standards and complying with legislative requirements Managing the performance of direct reports achieving targets and standards set Various administrative tasks Property Management Administrator - Candidate Requirements: Impeccable written and spoken English Proficiency in Health & Safety A legal understanding of the property market Excellent IT literacy Demonstrable Customer Service and Management experience Willingness to work outside of office hours and weekends to fulfill the function of the role, if necessary, Ability to prioritise work effectively Be able to think on your feet and be reactive to situations as they arise in a calm and professional manner Be able to work alone and on own initiative as well as within a team Property Management Administrator - Working Pattern: Monday to Friday 8:45am - 6pm Property Management Administrator - Remuneration: 24,000 Basic Salary commensurate with experience Plus a share of pooled commissions Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Mar 22, 2024
Full time
Property Management Administrator - Overview: This is a fantastic opportunity to join an award-winning Estate Agency which offers a progressive and focussed career path. If you enjoy striving for excellence and want to be part of a team that pushes you to be the best version of yourself, this a chance to join a flourishing Property Management operation that has a vision for the future of commercial and business property and rewards and recognises the true excellence of its team members. Our client experience starts with YOU! In providing that personal, professional commercial property agency expertise, you will help us to make sure that our customers get the best possible service at all times. Property Management Administrator - Responsibilities: Delivering an efficient and effective Property Management and facilities coordinator service Liaison between the Block Manager & the Freeholders, Leaseholders, Contractors etc Maintaining standards and complying with legislative requirements Managing the performance of direct reports achieving targets and standards set Various administrative tasks Property Management Administrator - Candidate Requirements: Impeccable written and spoken English Proficiency in Health & Safety A legal understanding of the property market Excellent IT literacy Demonstrable Customer Service and Management experience Willingness to work outside of office hours and weekends to fulfill the function of the role, if necessary, Ability to prioritise work effectively Be able to think on your feet and be reactive to situations as they arise in a calm and professional manner Be able to work alone and on own initiative as well as within a team Property Management Administrator - Working Pattern: Monday to Friday 8:45am - 6pm Property Management Administrator - Remuneration: 24,000 Basic Salary commensurate with experience Plus a share of pooled commissions Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Service Manager required to be based near Ipswich Role: Service Manager Location: Ipswich Salary: £38000 Key Responsibilities: Oversee the effective, compliant, and timely delivery of maintenance and response works in accordance with statutory and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies.Monitor Supply Chain work teams to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate vehicles, equipment, and skills to perform relevant tasks.Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.Review Risk Assessments and Method Statements to ensure they are to an acceptable standard and, where required, act as Method Statement Coordinator to ensure a consistent approach at site.Record all tasks against the appropriate assets in the CAFM system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded, and distributed in a timely manner.Review site risk registers, follow maintenance and management processes and notify Management of any defects in equipment or systems.Ensure, as far as reasonably practical, that all persons on site observe the requirements of the Joint Service Publications (JSP) work closely with the Mobile Authorised Persons team to ensure compliance and, where required, deliver the requirements for Working at Height and/or Confined Spaces appointments.Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person.Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person.To include full project management under CDM for various M&E / B&CE tasks from inception to completion, including financial and commercial responsibility.Manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money.Work with all stakeholders to support the management and mitigation of contract risk.Contribute to the production of forward maintenance activities across the establishments within your area of responsibility.Ensure operations are delivered efficiently and economically in order to promote a profitable business. What you'll need to do in the role: Level 4 Facilities Management Qualification or Equivalent Technical Qualification and ExperienceExperience of managing day-to-day operational Facilities Management or a broad understanding of the profession and the skills needed to complete complex and non-routine tasksTo have lived knowledge of working with planned maintenance, response maintenance and project management of small projects.To be open to taking on additional responsibilities, such as Confirmed Space Authorised Person, Working at Height Authorised Person, Temporary Works, Legionella and Asbestos Responsible Person. Desirable: HNC or Suitable Equivalent Qualification in a Building, Mechanical or Facilities Management DisciplineAdvantageous to be a member of a suitable professional body such as the Institute of Workplace Facilities Management (IWFM)Advantageous to have a qualification in asset management such as a Certificate or Diploma from the Institute of Asset Management. What We Offer: 25 days annual leaveUp to 6% employer matched pension contributionSingle private medical coverLife assurance up to 2x base salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 22, 2024
Full time
Service Manager required to be based near Ipswich Role: Service Manager Location: Ipswich Salary: £38000 Key Responsibilities: Oversee the effective, compliant, and timely delivery of maintenance and response works in accordance with statutory and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies.Monitor Supply Chain work teams to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate vehicles, equipment, and skills to perform relevant tasks.Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.Review Risk Assessments and Method Statements to ensure they are to an acceptable standard and, where required, act as Method Statement Coordinator to ensure a consistent approach at site.Record all tasks against the appropriate assets in the CAFM system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded, and distributed in a timely manner.Review site risk registers, follow maintenance and management processes and notify Management of any defects in equipment or systems.Ensure, as far as reasonably practical, that all persons on site observe the requirements of the Joint Service Publications (JSP) work closely with the Mobile Authorised Persons team to ensure compliance and, where required, deliver the requirements for Working at Height and/or Confined Spaces appointments.Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person.Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person.To include full project management under CDM for various M&E / B&CE tasks from inception to completion, including financial and commercial responsibility.Manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money.Work with all stakeholders to support the management and mitigation of contract risk.Contribute to the production of forward maintenance activities across the establishments within your area of responsibility.Ensure operations are delivered efficiently and economically in order to promote a profitable business. What you'll need to do in the role: Level 4 Facilities Management Qualification or Equivalent Technical Qualification and ExperienceExperience of managing day-to-day operational Facilities Management or a broad understanding of the profession and the skills needed to complete complex and non-routine tasksTo have lived knowledge of working with planned maintenance, response maintenance and project management of small projects.To be open to taking on additional responsibilities, such as Confirmed Space Authorised Person, Working at Height Authorised Person, Temporary Works, Legionella and Asbestos Responsible Person. Desirable: HNC or Suitable Equivalent Qualification in a Building, Mechanical or Facilities Management DisciplineAdvantageous to be a member of a suitable professional body such as the Institute of Workplace Facilities Management (IWFM)Advantageous to have a qualification in asset management such as a Certificate or Diploma from the Institute of Asset Management. What We Offer: 25 days annual leaveUp to 6% employer matched pension contributionSingle private medical coverLife assurance up to 2x base salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Exciting Job Opportunity Engineering Manager Southampton Your new company We are one of the UK's leading facilities management and professional services companies, and we work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors. Your new role You will be working and will get the opportunity to be responsible for assisting contract management to ensure that operations are carried out in a safe and efficient manner. Managing the supervisory team, implementing the integrated business management system; ensuring a robust and efficient system is maintained which complies the requirements of the business and third party quality, health, safety and environmental accreditations. Use the initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, subcontractors. What you'll need to succeed You should have knowledge and experience of managing HV & LV networks in industrial properties. Holds relevant professional, technical or management qualifications or experience Management experience with the ability to lead teams effectively. Excellent technical knowledge of M&E, building services and industry best practice. Excellent knowledge and track record in QHSE / Risk management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 22, 2024
Full time
Exciting Job Opportunity Engineering Manager Southampton Your new company We are one of the UK's leading facilities management and professional services companies, and we work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors. Your new role You will be working and will get the opportunity to be responsible for assisting contract management to ensure that operations are carried out in a safe and efficient manner. Managing the supervisory team, implementing the integrated business management system; ensuring a robust and efficient system is maintained which complies the requirements of the business and third party quality, health, safety and environmental accreditations. Use the initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, subcontractors. What you'll need to succeed You should have knowledge and experience of managing HV & LV networks in industrial properties. Holds relevant professional, technical or management qualifications or experience Management experience with the ability to lead teams effectively. Excellent technical knowledge of M&E, building services and industry best practice. Excellent knowledge and track record in QHSE / Risk management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Facilities Co-ordinator / Maintenance Operative - Education - Bradford Are you passionate about creating a safe and well-maintained environment that fosters learning and growth? A reputable and forward-thinking educational institution is seeking an experienced and dedicated Facilities Co-Ordinator to join their dynamic team.Salary & Benefits: Competitive salary of £25,979 per annumOpportunity for career growth and professional developmentComprehensive health and wellness programsGenerous paid time off and holiday allowanceEmployer-contributed pension scheme About the Organisation: This academy is a shining light in the community, with a clear vision of developing responsibility, respect, and resilience in their students. They are committed to creating an inclusive and compassionate environment that reflects society and nurtures the personal, spiritual, and academic growth of every learner, from the age of 2 to 18. With a strong emphasis on faith and moral purpose, the academy believes in empowering their staff to excel in their chosen fields and make a meaningful difference in the lives of young people. The Role: As a Facilities Co-Ordinator, you will work closely with the Site and Facilities Manager and the operations team to ensure the smooth running of the academy's facilities. Your responsibilities will include:Overseeing general security, maintenance, and safeguarding of the school premises and groundsPerforming general labouring duties such as portering, grounds upkeep, carpentry, plumbing, electrical works, and minor project supervisionReconfiguring furniture and equipment in classrooms, meeting rooms, and social spaces according to standard layouts or specific requirementsSetting up equipment for internal and external events, training sessions, and meetingsInstalling and removing signage across the academyDistributing parcels, packages, and IT consumables to relevant departmentsAssisting with building maintenance and reporting any faults to the Site & Facilities ManagerUndertaking supervisory duties of learners during start and finish times, and during breaksSupervising the completion of academy PPM's and site compliance checks across the entire siteAssisting colleagues and managing on-site storage, work areas, and waste systemsProviding weekly reports and attending meetings with the Site & Facilities Manager on team progress and status Requirements:Ability to work in accordance with good health & safety and manual handling practicesExcellent customer service skills and the ability to meet deadlinesAttention to detail, highly organised, and efficient approach to tasksAbility to respond effectively to reactive work requests and work independentlyPrevious experience in security, estates/facilities, and front-line customer service (advantageous)A can-do attitude, proactive problem-solving skills, and a passion for continuous improvementWillingness to undertake health and safety training, including manual handling principles and practiceAbility to work flexibly to meet the requirements of the roleSuitable physical fitness level, as the role may involve significant manual handling activities at times This is an exciting opportunity to contribute to an organisation that values its staff's well-being and provides support, challenge, and investment for professional growth. If you share their vision for improving the lives of young people and have the tenacity, resilience, and commitment to be a part of their journey, apply now! #
Mar 22, 2024
Full time
Facilities Co-ordinator / Maintenance Operative - Education - Bradford Are you passionate about creating a safe and well-maintained environment that fosters learning and growth? A reputable and forward-thinking educational institution is seeking an experienced and dedicated Facilities Co-Ordinator to join their dynamic team.Salary & Benefits: Competitive salary of £25,979 per annumOpportunity for career growth and professional developmentComprehensive health and wellness programsGenerous paid time off and holiday allowanceEmployer-contributed pension scheme About the Organisation: This academy is a shining light in the community, with a clear vision of developing responsibility, respect, and resilience in their students. They are committed to creating an inclusive and compassionate environment that reflects society and nurtures the personal, spiritual, and academic growth of every learner, from the age of 2 to 18. With a strong emphasis on faith and moral purpose, the academy believes in empowering their staff to excel in their chosen fields and make a meaningful difference in the lives of young people. The Role: As a Facilities Co-Ordinator, you will work closely with the Site and Facilities Manager and the operations team to ensure the smooth running of the academy's facilities. Your responsibilities will include:Overseeing general security, maintenance, and safeguarding of the school premises and groundsPerforming general labouring duties such as portering, grounds upkeep, carpentry, plumbing, electrical works, and minor project supervisionReconfiguring furniture and equipment in classrooms, meeting rooms, and social spaces according to standard layouts or specific requirementsSetting up equipment for internal and external events, training sessions, and meetingsInstalling and removing signage across the academyDistributing parcels, packages, and IT consumables to relevant departmentsAssisting with building maintenance and reporting any faults to the Site & Facilities ManagerUndertaking supervisory duties of learners during start and finish times, and during breaksSupervising the completion of academy PPM's and site compliance checks across the entire siteAssisting colleagues and managing on-site storage, work areas, and waste systemsProviding weekly reports and attending meetings with the Site & Facilities Manager on team progress and status Requirements:Ability to work in accordance with good health & safety and manual handling practicesExcellent customer service skills and the ability to meet deadlinesAttention to detail, highly organised, and efficient approach to tasksAbility to respond effectively to reactive work requests and work independentlyPrevious experience in security, estates/facilities, and front-line customer service (advantageous)A can-do attitude, proactive problem-solving skills, and a passion for continuous improvementWillingness to undertake health and safety training, including manual handling principles and practiceAbility to work flexibly to meet the requirements of the roleSuitable physical fitness level, as the role may involve significant manual handling activities at times This is an exciting opportunity to contribute to an organisation that values its staff's well-being and provides support, challenge, and investment for professional growth. If you share their vision for improving the lives of young people and have the tenacity, resilience, and commitment to be a part of their journey, apply now! #
Facilities Co-ordinator Westend, London £30,000 - £33,000 per annum Permanent, full-time Full time office based Is this the role for you: Are you looking for a new and exciting Facilities Co-ordinator role for a Real estate company based in the Westend, London? We are currently recruiting on behalf of our client for a Facilities Co-ordinator who will be working closely with the Facility Director and Facilities Manager within the team. What you will do: As a Facilities Co-ordinator, you will be responsible for a range of duties, including but not limited to; Carrying out Health & Safety inspections, liaising with staff, contractors and building owners, preparation, monitoring and managing the budgets and preparation of site reports. Additionally, your duties will include assisting with refurbishments, developing and maintaining strong relationships with service providers, management of the residential tenants and ensuring all visitors receive a five-star experience. What you will need: The successful candidate will be an energetic and dynamic individual who has effective communication skills with a strong pro-active and 'can-do' attitude! If you are a proactive and highly motivated individual with a passion for delivering exceptional Facilities Co-ordinator support, we would like to hear from you. Apply now for consideration.
Mar 22, 2024
Full time
Facilities Co-ordinator Westend, London £30,000 - £33,000 per annum Permanent, full-time Full time office based Is this the role for you: Are you looking for a new and exciting Facilities Co-ordinator role for a Real estate company based in the Westend, London? We are currently recruiting on behalf of our client for a Facilities Co-ordinator who will be working closely with the Facility Director and Facilities Manager within the team. What you will do: As a Facilities Co-ordinator, you will be responsible for a range of duties, including but not limited to; Carrying out Health & Safety inspections, liaising with staff, contractors and building owners, preparation, monitoring and managing the budgets and preparation of site reports. Additionally, your duties will include assisting with refurbishments, developing and maintaining strong relationships with service providers, management of the residential tenants and ensuring all visitors receive a five-star experience. What you will need: The successful candidate will be an energetic and dynamic individual who has effective communication skills with a strong pro-active and 'can-do' attitude! If you are a proactive and highly motivated individual with a passion for delivering exceptional Facilities Co-ordinator support, we would like to hear from you. Apply now for consideration.
Senior Customer Experience Executive Central London £35,000 - £40,000 Do you have any experience working in Property? Do you enjoy delivering world class customer service ? Are you good at problem solving? Duties of this Senior Customer Experience Executive : Dealing with high net worth individuals who have moved into a new build Conduction pre-completion inspections and handling customer communications Handovers and home demonstrations and dealing with the snag and defect management Assisting with the process of apartment completions with purchasers or their agents, with the best level of customer experience Background needed for this Senior Customer Experience Executive Knowledge of the Property Sector Previous experience working with new build property desirable Customer Experience experience # Senior Customer Experience Executive
Mar 21, 2024
Full time
Senior Customer Experience Executive Central London £35,000 - £40,000 Do you have any experience working in Property? Do you enjoy delivering world class customer service ? Are you good at problem solving? Duties of this Senior Customer Experience Executive : Dealing with high net worth individuals who have moved into a new build Conduction pre-completion inspections and handling customer communications Handovers and home demonstrations and dealing with the snag and defect management Assisting with the process of apartment completions with purchasers or their agents, with the best level of customer experience Background needed for this Senior Customer Experience Executive Knowledge of the Property Sector Previous experience working with new build property desirable Customer Experience experience # Senior Customer Experience Executive
Quality and Review Coordinator x6 posts PO1: Starting salary £40,389 per annum incl LW 12-month Fix ed Term Contract or Secondment Opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Quality and Assurance team is dedicated to resolving residents' complaints with empathy, efficiency, and effectiveness. We are committed to learning from these interactions to drive continuous improvement in our services, ensuring a better quality of life for all Lambeth residents. The Role: We are seeking highly motivated officers with a passion for problem-solving and a deep commitment to service excellence. You will be at the forefront of handling housing-related complaints, working closely with service areas to ensure timely and effective resolutions. Your role will also involve contributing to service improvement initiatives, drawing on insights gained from your interactions with residents. About you: We are seeking a remarkable person who stands out for their resilience, empathy, and unwavering commitment to excellence. The ideal candidate is someone who can demonstrate the following qualities. Thrives Under Pressure and Can Manage a High Workload with Grace: Seeks candidates who not only withstand the demands of a high-pressure environment but also excel in it. They should exhibit a consistent level of performance and composure, even when faced with multiple challenging situations simultaneously. The ability to prioritise tasks effectively, maintain focus on outcomes, and display a positive demeanour under duress is key. Takes Responsibility and Accountability for Their Actions: Ideal candidates will demonstrate a strong sense of ownership and integrity towards their work and decisions. They understand the impact of their actions on residents and the broader community and are committed to learning from experiences to enhance service delivery. Acknowledging mistakes, providing transparent communication, and taking steps to rectify issues proactively are traits we value. Possesses Outstanding Written Communication Skills: Exceptional ability to articulate complex information in a clear, concise, and accessible manner is crucial. Candidates should be skilled in crafting responses that not only address the complainants' concerns effectively but also convey empathy, assurance, and a commitment to resolution. Their writing should reflect the council's values and contribute to maintaining and enhancing its reputation. Has Experience Handling a Large Volume of Complaints: Experience in managing a significant number of complaints is essential, demonstrating the candidate's capability to process and resolve issues efficiently without compromising on quality or service standards. This includes adeptness in categorising complaints, streamlining resolution processes, and applying lessons learned to prevent future grievances. Demonstrates Excellent Problem-Solving Capabilities: Candidates should have a proven track record of identifying the root causes of complaints and developing innovative, practical solutions. Their approach should be analytical and evidence-based, with a focus on delivering outcomes that satisfy all parties involved and contribute to continuous service improvement. Is Adept at Building and Maintaining Strong Relationships: Building rapport and fostering trust with residents, colleagues, and external stakeholders is a cornerstone of this role. The ability to listen, empathise, and engage constructively with diverse groups is vital. Candidates should be skilled negotiators who can advocate effectively for residents' needs while balancing the council's policies and resources. Can Manage Tight Deadlines Efficiently: The capacity to deliver high-quality responses and resolutions within tight timeframes is paramount. Ideal candidates are organised, can manage their time effectively, and are adept at working under time constraints to meet both statutory and internally set deadlines without compromising on the quality of work. Shows Adaptability and Flexibility in Their Approach: The nature of complaints work is dynamic, requiring candidates to be versatile in their approach to problem-solving and decision-making. They should be open to change, willing to adjust their methods as needed, and capable of navigating the complexities of various situations with a solutions-focused mindset. Has a Robust Understanding of Local Authorities: An in-depth knowledge of local government operations, particularly related to housing repairs or housing needs, is essential. This includes understanding the legal framework, policy context, and operational challenges. Candidates should be familiar with the landscape of housing issues faced by residents and adept at leveraging this knowledge to advocate for effective solutions. To be considered for interview, your CV and supporting statement will clearly evidence: Please upload your supporting statement outlining how you meet the shortlisting criteria marked on the person specification, where possible provide the examples from your recent or past work. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact (Bev Sargeant, Quality & Review Manager, Recruitment Timelines: Advert close :59pm on Monday 1 st April 2024. Shortlisting: 03 April 2024 Interviews will be held on 11 & 12 April 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Mar 21, 2024
Full time
Quality and Review Coordinator x6 posts PO1: Starting salary £40,389 per annum incl LW 12-month Fix ed Term Contract or Secondment Opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Quality and Assurance team is dedicated to resolving residents' complaints with empathy, efficiency, and effectiveness. We are committed to learning from these interactions to drive continuous improvement in our services, ensuring a better quality of life for all Lambeth residents. The Role: We are seeking highly motivated officers with a passion for problem-solving and a deep commitment to service excellence. You will be at the forefront of handling housing-related complaints, working closely with service areas to ensure timely and effective resolutions. Your role will also involve contributing to service improvement initiatives, drawing on insights gained from your interactions with residents. About you: We are seeking a remarkable person who stands out for their resilience, empathy, and unwavering commitment to excellence. The ideal candidate is someone who can demonstrate the following qualities. Thrives Under Pressure and Can Manage a High Workload with Grace: Seeks candidates who not only withstand the demands of a high-pressure environment but also excel in it. They should exhibit a consistent level of performance and composure, even when faced with multiple challenging situations simultaneously. The ability to prioritise tasks effectively, maintain focus on outcomes, and display a positive demeanour under duress is key. Takes Responsibility and Accountability for Their Actions: Ideal candidates will demonstrate a strong sense of ownership and integrity towards their work and decisions. They understand the impact of their actions on residents and the broader community and are committed to learning from experiences to enhance service delivery. Acknowledging mistakes, providing transparent communication, and taking steps to rectify issues proactively are traits we value. Possesses Outstanding Written Communication Skills: Exceptional ability to articulate complex information in a clear, concise, and accessible manner is crucial. Candidates should be skilled in crafting responses that not only address the complainants' concerns effectively but also convey empathy, assurance, and a commitment to resolution. Their writing should reflect the council's values and contribute to maintaining and enhancing its reputation. Has Experience Handling a Large Volume of Complaints: Experience in managing a significant number of complaints is essential, demonstrating the candidate's capability to process and resolve issues efficiently without compromising on quality or service standards. This includes adeptness in categorising complaints, streamlining resolution processes, and applying lessons learned to prevent future grievances. Demonstrates Excellent Problem-Solving Capabilities: Candidates should have a proven track record of identifying the root causes of complaints and developing innovative, practical solutions. Their approach should be analytical and evidence-based, with a focus on delivering outcomes that satisfy all parties involved and contribute to continuous service improvement. Is Adept at Building and Maintaining Strong Relationships: Building rapport and fostering trust with residents, colleagues, and external stakeholders is a cornerstone of this role. The ability to listen, empathise, and engage constructively with diverse groups is vital. Candidates should be skilled negotiators who can advocate effectively for residents' needs while balancing the council's policies and resources. Can Manage Tight Deadlines Efficiently: The capacity to deliver high-quality responses and resolutions within tight timeframes is paramount. Ideal candidates are organised, can manage their time effectively, and are adept at working under time constraints to meet both statutory and internally set deadlines without compromising on the quality of work. Shows Adaptability and Flexibility in Their Approach: The nature of complaints work is dynamic, requiring candidates to be versatile in their approach to problem-solving and decision-making. They should be open to change, willing to adjust their methods as needed, and capable of navigating the complexities of various situations with a solutions-focused mindset. Has a Robust Understanding of Local Authorities: An in-depth knowledge of local government operations, particularly related to housing repairs or housing needs, is essential. This includes understanding the legal framework, policy context, and operational challenges. Candidates should be familiar with the landscape of housing issues faced by residents and adept at leveraging this knowledge to advocate for effective solutions. To be considered for interview, your CV and supporting statement will clearly evidence: Please upload your supporting statement outlining how you meet the shortlisting criteria marked on the person specification, where possible provide the examples from your recent or past work. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact (Bev Sargeant, Quality & Review Manager, Recruitment Timelines: Advert close :59pm on Monday 1 st April 2024. Shortlisting: 03 April 2024 Interviews will be held on 11 & 12 April 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Purpose of the Role The Utilities Coordinator is responsible for the oversight at site and coordination of teams to ensure delivery of smart meters with minimal disruption to tenants. The role will work with GPUK, Savills, Ethos Utilities Management and with utility suppliers. Key Responsibilities Organise and arrange access for site surveys with the energy provider personnel and an electrician to ensure the meter site is viable for a smart meter upgrade. Attend regular meetings with the Sustainability Programme Coordinator to report on programme progress. Communicate with impacted customers with regards to timing and expected works. Act as a point of contact for tenants with queries. Escalate any tenant queries that are not 'standard' to the Sustainability Programme Coordinator. Attend and oversee the smart meter installation along with energy provider personnel. Supporting the delivery of the commercial and residential smart meter roll out. Record, photograph, and upload utility meter data to drive greater accuracy of reporting within PlanOn. Report any unexpected issues to the Sustainability Programme Coordinator. Support Operations Transformation Manager and Sustainability Programme Coordinator on other utility/sustainability related projects (including Demand Logic). Coordinate with Savills Facilities Managers to arrange access to sites. Work closely with all parts of the Smart Meter roll out team, understanding processes, data and structures. Be an astute stakeholder manager. Communicate readily and frequently to understand opportunities for improvement and share good practice. Skills, Knowledge and Experience Strong social skills and desire to work with others to solve problems. An appreciation of exceptional customer service and what that means in the delivery of services. Strong communication skills Problem solving any issues that arise on site High level of attention to detail Working Hours - 37.5hrs Salary - £28-£32k Dependant on Experience Please see our Benefits Booklet for more information.
Mar 15, 2024
Full time
Purpose of the Role The Utilities Coordinator is responsible for the oversight at site and coordination of teams to ensure delivery of smart meters with minimal disruption to tenants. The role will work with GPUK, Savills, Ethos Utilities Management and with utility suppliers. Key Responsibilities Organise and arrange access for site surveys with the energy provider personnel and an electrician to ensure the meter site is viable for a smart meter upgrade. Attend regular meetings with the Sustainability Programme Coordinator to report on programme progress. Communicate with impacted customers with regards to timing and expected works. Act as a point of contact for tenants with queries. Escalate any tenant queries that are not 'standard' to the Sustainability Programme Coordinator. Attend and oversee the smart meter installation along with energy provider personnel. Supporting the delivery of the commercial and residential smart meter roll out. Record, photograph, and upload utility meter data to drive greater accuracy of reporting within PlanOn. Report any unexpected issues to the Sustainability Programme Coordinator. Support Operations Transformation Manager and Sustainability Programme Coordinator on other utility/sustainability related projects (including Demand Logic). Coordinate with Savills Facilities Managers to arrange access to sites. Work closely with all parts of the Smart Meter roll out team, understanding processes, data and structures. Be an astute stakeholder manager. Communicate readily and frequently to understand opportunities for improvement and share good practice. Skills, Knowledge and Experience Strong social skills and desire to work with others to solve problems. An appreciation of exceptional customer service and what that means in the delivery of services. Strong communication skills Problem solving any issues that arise on site High level of attention to detail Working Hours - 37.5hrs Salary - £28-£32k Dependant on Experience Please see our Benefits Booklet for more information.
Facilities Coordinator / Front of House Watford 30k - 33k We have a very exciting opportunity for a Facilities Coordinator / Front of house working in a prestigious commercial building in Watford, only 2 mins from the Train station. This is a fantastic opportunity for the right person with reception / Front of House / Facilities experience. Facilities Co-Ordinator duties, including answering telephone calls to take messages and prompt attention to answering enquires in support of the management team and colleagues of all levels. Taking pride in your job, delivering excellent customer service to visitors, tenants and colleagues. Main Duties Supporting the team with other ad hoc duties as required Answering calls and dealing appropriately and in a welcoming and professional manner Adherence to strict levels of confidentiality in respect of tenants and customers Maintain positive working relationships with all tenants Updating and maintaining the shared drive To undertake other miscellaneous duties relating to general service, as requested by management Ensure appropriate risk assessments are being adhered to by site staff as appropriate Person To be able to communicate with customers, colleagues and visitors fluently in English To have a working knowledge of own Health and Safety responsibilities Competent in using Microsoft Office packages, able to efficiently maintain filing systems and use specialist software programs To have a working knowledge of own Health and Safety responsibilities, including Manual Handling, Display Screen Equipment Observant and able to complete accurate reports NVQ 2 or above in related Business Administration qualification or equivalent experience Working knowledge of entrepreneurial, fast-paced, flexible retail/office environment IOSH Qualification
Mar 15, 2024
Full time
Facilities Coordinator / Front of House Watford 30k - 33k We have a very exciting opportunity for a Facilities Coordinator / Front of house working in a prestigious commercial building in Watford, only 2 mins from the Train station. This is a fantastic opportunity for the right person with reception / Front of House / Facilities experience. Facilities Co-Ordinator duties, including answering telephone calls to take messages and prompt attention to answering enquires in support of the management team and colleagues of all levels. Taking pride in your job, delivering excellent customer service to visitors, tenants and colleagues. Main Duties Supporting the team with other ad hoc duties as required Answering calls and dealing appropriately and in a welcoming and professional manner Adherence to strict levels of confidentiality in respect of tenants and customers Maintain positive working relationships with all tenants Updating and maintaining the shared drive To undertake other miscellaneous duties relating to general service, as requested by management Ensure appropriate risk assessments are being adhered to by site staff as appropriate Person To be able to communicate with customers, colleagues and visitors fluently in English To have a working knowledge of own Health and Safety responsibilities Competent in using Microsoft Office packages, able to efficiently maintain filing systems and use specialist software programs To have a working knowledge of own Health and Safety responsibilities, including Manual Handling, Display Screen Equipment Observant and able to complete accurate reports NVQ 2 or above in related Business Administration qualification or equivalent experience Working knowledge of entrepreneurial, fast-paced, flexible retail/office environment IOSH Qualification
North East Office Space Ltd
Wallsend, Tyne And Wear
We are looking for someone to take on the flexible role of receptionist / service co-ordinator / operations assistant who will excel in looking after our clients at Mistral House on a day to day basis. This can be a full time role or a part time role, to better suit the right candidate. Experience in customer service would be preferred, however ongoing training will be provided. We are looking for someone who is driven by excellence, but guided by our clients. We are looking for a candidate who can work on their own initiative, as part of a team or alone. We are looking for someone who is hands on and a major team player, someone willing to work hard as well as enjoy the rewards. Must be reliable, flexible, professional and confident as we can teach you how to do everything else! Main Objective: To represent Mistral House and their customers through professional and efficient reception and admin services which provide a helpful office base from which our customers can operate their businesses. To ensure smooth day to day running of all operational matters throughout the centre, from health and safety, to daily checks, managing contractors, and liaising with clients regarding their needs. Full training will of course be provided. General Responsibilities: You will be responsible for the reception services provided to our clients on a day to day basis. Taking calls via a relatively quiet switchboard service, you must be able to deal with callers in a calm and customer focused manner. You will also be dealing with incoming and outgoing post / deliveries for the business as well as clients. Greeting visitors, asking them to sign in and letting clients know they have arrived. Taking meeting room bookings, arranging catering, refreshments etc. Keeping centre facilities in good order, such as the kitchen area. Refilling tea, coffee, sugar supplies for clients to use. Customer Services; You will provide the highest levels in customer services to our clients, and their clients too. Ensuring all tasks are completed in a timely manner to meet customer needs as well as business needs. You will be professional, but not over familiar. Centre readiness; Ensure the Business Centre is kept presentable and tidy at all times from the front entrance to the kitchens, toilets and meeting rooms. Ensure that all empty offices are in a ready to show/sell condition at all times Ensure the meeting room is presentable at all times. To include tidying coffee cups up after a meeting to ensure fast turnaround times Ensure the stationary cupboard is well stocked. Responsible for ordering stationary as needed after confirmation from Centre Manager Ensure client offices are cleaned to the highest standards on a regular basis Office skills; Typing for customers / directors as and when required The ability to perform the duties of Personal Assistant to providing full administrative services to customers / directors as requested Photocopying, printing, scanning, binding and laminating Arrange couriers, send daily post, restock kitchens, deal with waste management To provide secretarial support to Operations and Business Development Manager on an as and when needed basis Put together office condition sheets, furniture audit sheets, key schedules for client signing, full training will be provided Billing; Ensure all chargeable work is correctly and accurately billed and logged Chase late payments from clients Teamwork; Be an effective team member, working closely with the rest of Centre team, no slopey shoulders or finger pointing - we're a team and we all have the same objective to be able to support our clients on a day to day basis and provide them with amazing office space to be able to run their business from General; Support consistency of service through punctuality and attendance Ensures holiday dates are cleared with the General Manager before confirming them Performs special projects on an as requested basis e.g. internet research Strives to increase skills levels Has a thorough knowledge of products and services available at Mistral House Always exhibits professional behaviour in dealings with customers and does not become over familiar with customers and visitors to the centre This role is flexible for the right candidate. Hours will be 9am to 5pm, Monday to Friday with an hour for lunch for FULL TIME or 9am to 1 or 2pm for PART TIME. We are looking for someone to start ASAP to provide support to the Director of the business who is currently covering the role and who will provide full training. There is a full time position for the right candidate. We are also flexible and are able to offer a part time position to anyone who would best suit the role who doesn't necessarily want to work full time. I always liken working in a serviced office to Marmite, you either love it or you hate it. It is fast paced and changes daily. We have 35 to 45 different companies all under one roof at Mistral House and as long as you have common sense and initiative and possess the skill of organisation, then the job is amazing, enjoyable and never dull. Interviews to be carried out over a series of days at 4.45pm each day. Please do conatct me to request an alternative time. NO AGENCIES PLEASE
Mar 15, 2024
Full time
We are looking for someone to take on the flexible role of receptionist / service co-ordinator / operations assistant who will excel in looking after our clients at Mistral House on a day to day basis. This can be a full time role or a part time role, to better suit the right candidate. Experience in customer service would be preferred, however ongoing training will be provided. We are looking for someone who is driven by excellence, but guided by our clients. We are looking for a candidate who can work on their own initiative, as part of a team or alone. We are looking for someone who is hands on and a major team player, someone willing to work hard as well as enjoy the rewards. Must be reliable, flexible, professional and confident as we can teach you how to do everything else! Main Objective: To represent Mistral House and their customers through professional and efficient reception and admin services which provide a helpful office base from which our customers can operate their businesses. To ensure smooth day to day running of all operational matters throughout the centre, from health and safety, to daily checks, managing contractors, and liaising with clients regarding their needs. Full training will of course be provided. General Responsibilities: You will be responsible for the reception services provided to our clients on a day to day basis. Taking calls via a relatively quiet switchboard service, you must be able to deal with callers in a calm and customer focused manner. You will also be dealing with incoming and outgoing post / deliveries for the business as well as clients. Greeting visitors, asking them to sign in and letting clients know they have arrived. Taking meeting room bookings, arranging catering, refreshments etc. Keeping centre facilities in good order, such as the kitchen area. Refilling tea, coffee, sugar supplies for clients to use. Customer Services; You will provide the highest levels in customer services to our clients, and their clients too. Ensuring all tasks are completed in a timely manner to meet customer needs as well as business needs. You will be professional, but not over familiar. Centre readiness; Ensure the Business Centre is kept presentable and tidy at all times from the front entrance to the kitchens, toilets and meeting rooms. Ensure that all empty offices are in a ready to show/sell condition at all times Ensure the meeting room is presentable at all times. To include tidying coffee cups up after a meeting to ensure fast turnaround times Ensure the stationary cupboard is well stocked. Responsible for ordering stationary as needed after confirmation from Centre Manager Ensure client offices are cleaned to the highest standards on a regular basis Office skills; Typing for customers / directors as and when required The ability to perform the duties of Personal Assistant to providing full administrative services to customers / directors as requested Photocopying, printing, scanning, binding and laminating Arrange couriers, send daily post, restock kitchens, deal with waste management To provide secretarial support to Operations and Business Development Manager on an as and when needed basis Put together office condition sheets, furniture audit sheets, key schedules for client signing, full training will be provided Billing; Ensure all chargeable work is correctly and accurately billed and logged Chase late payments from clients Teamwork; Be an effective team member, working closely with the rest of Centre team, no slopey shoulders or finger pointing - we're a team and we all have the same objective to be able to support our clients on a day to day basis and provide them with amazing office space to be able to run their business from General; Support consistency of service through punctuality and attendance Ensures holiday dates are cleared with the General Manager before confirming them Performs special projects on an as requested basis e.g. internet research Strives to increase skills levels Has a thorough knowledge of products and services available at Mistral House Always exhibits professional behaviour in dealings with customers and does not become over familiar with customers and visitors to the centre This role is flexible for the right candidate. Hours will be 9am to 5pm, Monday to Friday with an hour for lunch for FULL TIME or 9am to 1 or 2pm for PART TIME. We are looking for someone to start ASAP to provide support to the Director of the business who is currently covering the role and who will provide full training. There is a full time position for the right candidate. We are also flexible and are able to offer a part time position to anyone who would best suit the role who doesn't necessarily want to work full time. I always liken working in a serviced office to Marmite, you either love it or you hate it. It is fast paced and changes daily. We have 35 to 45 different companies all under one roof at Mistral House and as long as you have common sense and initiative and possess the skill of organisation, then the job is amazing, enjoyable and never dull. Interviews to be carried out over a series of days at 4.45pm each day. Please do conatct me to request an alternative time. NO AGENCIES PLEASE
MP Jobs Ltd t/a MP Recruitment Group
Didcot, Oxfordshire
Coordinate and supervise events in a Conference Centre. Specifically, interact with key event requestors on detailing the on-site logistics, set up for exhibitions and liaise with service stakeholders Working in close collaboration with another representative. Coordinate and supervise events in a Conference Centre. Specifically, interact with key event requestors on detailing the on-site logistics, set up for exhibitions and liaise with service stakeholders (e.g. IT, Video Conferencing and Audio Visual) Coordinate the Facilities Management on-site activities for the preparation of special events Coordinate and support Audiovisual system development and operations in the Centre Support the catering service development. Coordination of complex user requests related to FM services. Coordinate inputs to further evolution of the Centre services, event types, communications with stakeholders and specific website Ad-hoc support to Head of Facilities Management Services Coordinate in close collaboration with FM the implementation of ad-hoc projects with third-party companies. Organise the implementation of accommodation requests from onsite personnel. Full-time, with hours flexible to meet Conference requirements. Ideally experience in Facilities Management, events or conference centres. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Mar 15, 2024
Full time
Coordinate and supervise events in a Conference Centre. Specifically, interact with key event requestors on detailing the on-site logistics, set up for exhibitions and liaise with service stakeholders Working in close collaboration with another representative. Coordinate and supervise events in a Conference Centre. Specifically, interact with key event requestors on detailing the on-site logistics, set up for exhibitions and liaise with service stakeholders (e.g. IT, Video Conferencing and Audio Visual) Coordinate the Facilities Management on-site activities for the preparation of special events Coordinate and support Audiovisual system development and operations in the Centre Support the catering service development. Coordination of complex user requests related to FM services. Coordinate inputs to further evolution of the Centre services, event types, communications with stakeholders and specific website Ad-hoc support to Head of Facilities Management Services Coordinate in close collaboration with FM the implementation of ad-hoc projects with third-party companies. Organise the implementation of accommodation requests from onsite personnel. Full-time, with hours flexible to meet Conference requirements. Ideally experience in Facilities Management, events or conference centres. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Job Title: Facilities Manager Location: Cross Campus, Portsmouth Salary: 31,365 - 34,861 per annum (Full-Time Equivalent) Job Type: Full time, Permanent Working Hours: 37 Hours per week, 52 Weeks per year About City of Portsmouth College: As the newly merged City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at City of Portsmouth College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey. We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community. What we offer: Annual Leave:41 days which includes 25 days, 8 days for Winter closure plus 8 bank holidays Local Government Pension Scheme 26.10% Learning & Development programmes by The Community Adult Education Department Onsite discounts: COPC Hair Salon & 50% off at the COPC Sports Centre Online discounts: Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites About the role: The Facilities Manager shall lead the operational Estates team, including the Estates & Cleaning Supervisors, Cleaners and Caretakers and any skilled staff, and be responsible to the Head of Facilities for ensuring the team is enabled to meet the Colleges objectives. In addition, ensure the efficient and effective management of the College's Facilities and Estates ensuring compliance with Health & Safety requirements and to provide a safe and clean environment. To support the Director of Estates and Head of Facilities in efficient and effective management of sustainability policy. Key Responsibilities: To lead and develop a professional customer focussed team To have a good understanding of financial and procurement operations including Management of contractors Lead the efforts to process all estates related purchase orders Receipting all goods received and processing/checking consequential invoices Analysing utilities bills and liaising with suppliers to address any anomalies To have a good knowledge of financial year end procedures To manage Estate Supervisors to ensure departmental budget expenditure is managed, monitored, and controlled in accordance with college financial policies and procedures Leading the Estate Supervisors to provide general administrative support and management of any estates data bases and SharePoint data Assist Head of Facilities with external bookings including liaising with external customers, all paperwork, co-ordination of services, raising invoices and completing information updates To provide support to other College management as directed by the Head of Facilities Work collaboratively with Stakeholders across the College to ensure optimum utilisation of space and Estates resources whilst minimising utility consumption To promote sustainable environmental management practice across the four campuses, assisting with the development of an environmental management To be successful in this role, below is what we would need from you: Membership of a relevant professional body e.g., IWFM, IEMA Significant experience within environmental and energy management Equivalent job role dealing with financial, administrative, and environmental functions Good understanding of financial systems & operations Excellent IT skills including good working knowledge of Microsoft packages & financial software systems Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services. Pre Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CV's from agencies for these roles. Please click the APPLY button to submit your CV for this role. Candidates with experience of: Estates Manager, Health and Safety Manager, Health and Safety Coordinator, Facilities Coordinator, Repairs Manager, Building Services Manager, Works Manager, Facilities Officer, Property Services Manager, Properties Manager, Properties Maintenance, may also be considered for this role.
Mar 15, 2024
Full time
Job Title: Facilities Manager Location: Cross Campus, Portsmouth Salary: 31,365 - 34,861 per annum (Full-Time Equivalent) Job Type: Full time, Permanent Working Hours: 37 Hours per week, 52 Weeks per year About City of Portsmouth College: As the newly merged City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at City of Portsmouth College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey. We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community. What we offer: Annual Leave:41 days which includes 25 days, 8 days for Winter closure plus 8 bank holidays Local Government Pension Scheme 26.10% Learning & Development programmes by The Community Adult Education Department Onsite discounts: COPC Hair Salon & 50% off at the COPC Sports Centre Online discounts: Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites About the role: The Facilities Manager shall lead the operational Estates team, including the Estates & Cleaning Supervisors, Cleaners and Caretakers and any skilled staff, and be responsible to the Head of Facilities for ensuring the team is enabled to meet the Colleges objectives. In addition, ensure the efficient and effective management of the College's Facilities and Estates ensuring compliance with Health & Safety requirements and to provide a safe and clean environment. To support the Director of Estates and Head of Facilities in efficient and effective management of sustainability policy. Key Responsibilities: To lead and develop a professional customer focussed team To have a good understanding of financial and procurement operations including Management of contractors Lead the efforts to process all estates related purchase orders Receipting all goods received and processing/checking consequential invoices Analysing utilities bills and liaising with suppliers to address any anomalies To have a good knowledge of financial year end procedures To manage Estate Supervisors to ensure departmental budget expenditure is managed, monitored, and controlled in accordance with college financial policies and procedures Leading the Estate Supervisors to provide general administrative support and management of any estates data bases and SharePoint data Assist Head of Facilities with external bookings including liaising with external customers, all paperwork, co-ordination of services, raising invoices and completing information updates To provide support to other College management as directed by the Head of Facilities Work collaboratively with Stakeholders across the College to ensure optimum utilisation of space and Estates resources whilst minimising utility consumption To promote sustainable environmental management practice across the four campuses, assisting with the development of an environmental management To be successful in this role, below is what we would need from you: Membership of a relevant professional body e.g., IWFM, IEMA Significant experience within environmental and energy management Equivalent job role dealing with financial, administrative, and environmental functions Good understanding of financial systems & operations Excellent IT skills including good working knowledge of Microsoft packages & financial software systems Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services. Pre Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CV's from agencies for these roles. Please click the APPLY button to submit your CV for this role. Candidates with experience of: Estates Manager, Health and Safety Manager, Health and Safety Coordinator, Facilities Coordinator, Repairs Manager, Building Services Manager, Works Manager, Facilities Officer, Property Services Manager, Properties Manager, Properties Maintenance, may also be considered for this role.
Atlas Workplace Services (Formally Salisbury Group) have an opportunity for an experienced Maintenance Engineer to join our team. As a Multi-Skilled Engineer, you will have at least 3 years experience in a similar role, with relevant qualifications. You will be ideally Mechanically biased with commercial plumbing experience. You will be part of our mobile maintenance team and will be responsible for efficiently delivering PPM and reactive maintenance, fault finding, repair and installation of electrical and mechanical Services. The ideal candidate will be a motivated and ambitious individual that is willing to work as part of a small team. Part of the regional mobile team, efficient delivery of the PPM and reactive maintenance function to deliver on statutory and contract SLA s. This is for a Multi-skilled engineer who is competent and qualified to deliver high quality maintenance and reactive repairs across multiple disciplines. Multi-skilled in terms of being qualified within a specific trade and highly competent in delivering other trades commonly found and required within the FM environment. Principle Duties and Responsibilities Ensure the highest standards and Atlas Workplace Services competencies are delivered and demonstrated. Deliver Portfolio M&E PPM and minor works Ensure the Client, Customer and Team are kept in the loop through feedback and regular updates Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer Provide technical support, advice and guidance to the Customer and Team Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service Report on performance to your Area Manager Ensure safe delivery of all Atlas Workplace Services works, including those of our service partners Produce details of time and materials required for any minor works for quoting purposes. Liaise with Account co-ordinators, Schedulers, Management, and Sub-Contractors to deliver work to the highest standard within SLA, as required. Build and foster relationships with the Client, Customer, other Atlas Workplace Services colleagues Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet. Take ownership of the sites delivering exceptional service to the customer. Cover all call out responsibilities out of hours when rostered. Minimum Qualifications, Certifications and Training required GCSE in English and Maths or Equivalent. NVQ Level 3 in an M&E discipline (Gas, Electrical, AC, Plumbing, Carpentry) L8 Trained and competent (Desirable) IOSH Working Safely (Desirable) Essential Knowledge, Skills and Experience for this role 1 years experience in customer facing outsourcing environment. Strong, demonstrable competencies of dealing with building services plant. Knowledge and experience operating and adjusting Building Management Systems (BMS) (Desirable) Knowledge and experience of working on HVAC systems 2 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery Background in mobile engineering/property maintenance (Desirable) Experience of working with asset/work management systems such as MAXIMO / CAFM systems on smartphones. Ability to manage priorities in line with business needs Ability to turn hand to most activities within a building maintenance environment Atlas Workplace Services (Formally Salisbury Group) was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It s simple. We know that buildings are better places to be when they are looked after by people who care. We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services. We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more.
Mar 15, 2024
Full time
Atlas Workplace Services (Formally Salisbury Group) have an opportunity for an experienced Maintenance Engineer to join our team. As a Multi-Skilled Engineer, you will have at least 3 years experience in a similar role, with relevant qualifications. You will be ideally Mechanically biased with commercial plumbing experience. You will be part of our mobile maintenance team and will be responsible for efficiently delivering PPM and reactive maintenance, fault finding, repair and installation of electrical and mechanical Services. The ideal candidate will be a motivated and ambitious individual that is willing to work as part of a small team. Part of the regional mobile team, efficient delivery of the PPM and reactive maintenance function to deliver on statutory and contract SLA s. This is for a Multi-skilled engineer who is competent and qualified to deliver high quality maintenance and reactive repairs across multiple disciplines. Multi-skilled in terms of being qualified within a specific trade and highly competent in delivering other trades commonly found and required within the FM environment. Principle Duties and Responsibilities Ensure the highest standards and Atlas Workplace Services competencies are delivered and demonstrated. Deliver Portfolio M&E PPM and minor works Ensure the Client, Customer and Team are kept in the loop through feedback and regular updates Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer Provide technical support, advice and guidance to the Customer and Team Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service Report on performance to your Area Manager Ensure safe delivery of all Atlas Workplace Services works, including those of our service partners Produce details of time and materials required for any minor works for quoting purposes. Liaise with Account co-ordinators, Schedulers, Management, and Sub-Contractors to deliver work to the highest standard within SLA, as required. Build and foster relationships with the Client, Customer, other Atlas Workplace Services colleagues Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet. Take ownership of the sites delivering exceptional service to the customer. Cover all call out responsibilities out of hours when rostered. Minimum Qualifications, Certifications and Training required GCSE in English and Maths or Equivalent. NVQ Level 3 in an M&E discipline (Gas, Electrical, AC, Plumbing, Carpentry) L8 Trained and competent (Desirable) IOSH Working Safely (Desirable) Essential Knowledge, Skills and Experience for this role 1 years experience in customer facing outsourcing environment. Strong, demonstrable competencies of dealing with building services plant. Knowledge and experience operating and adjusting Building Management Systems (BMS) (Desirable) Knowledge and experience of working on HVAC systems 2 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery Background in mobile engineering/property maintenance (Desirable) Experience of working with asset/work management systems such as MAXIMO / CAFM systems on smartphones. Ability to manage priorities in line with business needs Ability to turn hand to most activities within a building maintenance environment Atlas Workplace Services (Formally Salisbury Group) was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It s simple. We know that buildings are better places to be when they are looked after by people who care. We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services. We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more.
Swift Placements are working with a client based in Bradford seeking a competent and organised Repairs and Maintenance Coordinator to join their team on a full-time permanent basis. The ideal candidate will be responsible for overseeing and coordinating all aspects of repairs and maintenance activities within the organisation. This role requires excellent communication skills, attention to detail, and the ability to effectively manage multiple projects simultaneously. Responsibilities: Coordinate and schedule repairs and maintenance tasks across various properties or facilities. Serve as the primary point of contact for maintenance requests and inquiries from tenants, employees, and contractors. Assess maintenance requests to determine urgency and prioritise tasks accordingly. Coordinate with internal teams, external vendors, and contractors to ensure timely completion of repairs and maintenance projects. Procure necessary materials, equipment, and services required for repairs and maintenance activities. Maintain accurate records of maintenance requests, work orders, and expenditures. Monitor and review maintenance budgets, identifying cost-saving opportunities and ensuring compliance with financial constraints. Conduct regular inspections of properties or facilities to identify maintenance issues and proactively address potential problems. Ensure compliance with health and safety regulations and industry standards in all repairs and maintenance activities. Provide regular updates and reports to management on the status of repairs and maintenance projects. Develop and maintain relationships with vendors, contractors, and suppliers to ensure quality service and competitive pricing. Requirements: Proven experience in facilities management, property maintenance, or a similar role. Strong organisational and time management skills with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels. Proficiency in computer applications, including maintenance management software and Microsoft Office Suite. Knowledge of building systems, equipment, and maintenance best practices. Ability to work independently with minimal supervision and as part of a team. Attention to detail and a commitment to delivering high-quality work. Problem-solving skills with the ability to resolve issues efficiently and effectively. Flexibility to adapt to changing priorities and work in a fast-paced environment. Package: Monday to Friday Full time Permanent position Location: Bradford Salary on offer: 22-24K Immediate start available 20 days holidays+ 8 Bank Holidays Fully office based. Interested candidates should apply for the role with a copy of their CV or alternatively contact Arsalan Mohammed at Swift Placements on (phone number removed)
Mar 15, 2024
Full time
Swift Placements are working with a client based in Bradford seeking a competent and organised Repairs and Maintenance Coordinator to join their team on a full-time permanent basis. The ideal candidate will be responsible for overseeing and coordinating all aspects of repairs and maintenance activities within the organisation. This role requires excellent communication skills, attention to detail, and the ability to effectively manage multiple projects simultaneously. Responsibilities: Coordinate and schedule repairs and maintenance tasks across various properties or facilities. Serve as the primary point of contact for maintenance requests and inquiries from tenants, employees, and contractors. Assess maintenance requests to determine urgency and prioritise tasks accordingly. Coordinate with internal teams, external vendors, and contractors to ensure timely completion of repairs and maintenance projects. Procure necessary materials, equipment, and services required for repairs and maintenance activities. Maintain accurate records of maintenance requests, work orders, and expenditures. Monitor and review maintenance budgets, identifying cost-saving opportunities and ensuring compliance with financial constraints. Conduct regular inspections of properties or facilities to identify maintenance issues and proactively address potential problems. Ensure compliance with health and safety regulations and industry standards in all repairs and maintenance activities. Provide regular updates and reports to management on the status of repairs and maintenance projects. Develop and maintain relationships with vendors, contractors, and suppliers to ensure quality service and competitive pricing. Requirements: Proven experience in facilities management, property maintenance, or a similar role. Strong organisational and time management skills with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels. Proficiency in computer applications, including maintenance management software and Microsoft Office Suite. Knowledge of building systems, equipment, and maintenance best practices. Ability to work independently with minimal supervision and as part of a team. Attention to detail and a commitment to delivering high-quality work. Problem-solving skills with the ability to resolve issues efficiently and effectively. Flexibility to adapt to changing priorities and work in a fast-paced environment. Package: Monday to Friday Full time Permanent position Location: Bradford Salary on offer: 22-24K Immediate start available 20 days holidays+ 8 Bank Holidays Fully office based. Interested candidates should apply for the role with a copy of their CV or alternatively contact Arsalan Mohammed at Swift Placements on (phone number removed)
An award winning Design Consultancy Firm Is looking for a forward thinking candidate for a Studio Co-Ordinator role! This role is based in their modern and upscale Birmingham City Centre office offering between 22-25k with excellent benefits. The candidate which can be from graduate calibre would provide first class support to the Project Teams, Directors, Associates and Project Consultants as well as the wider operation teams! In this creative and visual environment, the role itself will ensure that the Studios are run efficiently to allow the team to concentrate on delivering their amazing projects! The candidates will need to be confident in planning and co-ordinating ideas which would be implemented across the practice. This is a varied role which would be suited to anyone seeking a creative environment. The ideal candidate would be engaging and energetic, with a positive attitude and a willingness to be flexible and helpful. Strong organisational skills, and a great attention to detail is essential alongside a proactive approach. Other duties would include: Managing reception to be the first point of contact including answering calls to provide communication for the company and clients Typical studio management such as organisation of couriers, ensuring studio facilities are maintained and equipment provided, managing studio suppliers, organising employee training, managing studio protocols and new starters Office administration duties such as formatting project related correspondence such as minutes, memos, reports and collation of documents, also booking travel and accommodation, supporting the Studio Directors with weekly updates and supporting the Project Managers with project details and invoicing schedules Other practice administration would include supporting the Marketing Teams with information for production of internal communications, and assisting the Marketing Teams to research and plan social and learning activities, as well as taking minutes at board meetings If you feel as though you are suited to the role, apply below! If you have any queries about the role contact Katie on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.
Mar 15, 2024
Full time
An award winning Design Consultancy Firm Is looking for a forward thinking candidate for a Studio Co-Ordinator role! This role is based in their modern and upscale Birmingham City Centre office offering between 22-25k with excellent benefits. The candidate which can be from graduate calibre would provide first class support to the Project Teams, Directors, Associates and Project Consultants as well as the wider operation teams! In this creative and visual environment, the role itself will ensure that the Studios are run efficiently to allow the team to concentrate on delivering their amazing projects! The candidates will need to be confident in planning and co-ordinating ideas which would be implemented across the practice. This is a varied role which would be suited to anyone seeking a creative environment. The ideal candidate would be engaging and energetic, with a positive attitude and a willingness to be flexible and helpful. Strong organisational skills, and a great attention to detail is essential alongside a proactive approach. Other duties would include: Managing reception to be the first point of contact including answering calls to provide communication for the company and clients Typical studio management such as organisation of couriers, ensuring studio facilities are maintained and equipment provided, managing studio suppliers, organising employee training, managing studio protocols and new starters Office administration duties such as formatting project related correspondence such as minutes, memos, reports and collation of documents, also booking travel and accommodation, supporting the Studio Directors with weekly updates and supporting the Project Managers with project details and invoicing schedules Other practice administration would include supporting the Marketing Teams with information for production of internal communications, and assisting the Marketing Teams to research and plan social and learning activities, as well as taking minutes at board meetings If you feel as though you are suited to the role, apply below! If you have any queries about the role contact Katie on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.
Technical Facilities Coordinator 40,000 - 45,000 Cheshire Mainstay Recruitment is currently working with a well-established company who are looking to recruit a Technical Facilities Coordinator. This role will entail supporting the Facilities Manager to oversee the delivery of FM service maintenance, asset management, and project work across a single site. Duties: As the Technical Facilities Coordinator you will help oversee the delivery of planned and reactive maintenance across internal engineers and specialised contractors managing all building maintenance e.g. Fabric, Electrical and mechanical You will build and deliver a planned and reactive maintenance plan As the technical Facilities coordinator you will develop and deliver a 5 years asset strategy for all assets on site As the technical service coordinator you will be responsible for monitoring and analysing the contractors to ensure the effectiveness of the contractor and ensuring it fits in line with the strategy set out You will provide reporting of the services to the Head of FM regarding asset management and the quality and effectiveness of the service delivery to help continuous improvement and cost You will engage and collaborate to oversee both minor works and capex projects across technical services and FM disciplines. You will Manage operational and capital budgets, ensuring all works delivered to provide value for money and is in line with health and safety and compliance standards You will provide FM support for all technical, engineering, utility, and engineering departments across the site as required Candidate: The right candidate with have solid experience and technical knowledge within Fabric, electrical, mechanical and building maintenance with the desirable candidate having technical qualifications e.g. Electrical Installations or Mechanical Engineering Experience in delivery of Facilities Services on complex sites Proven experience in overseeing multiple aspects including projects, budgets and technical advice Ability to work collaboratively across numerous Sectors Great communication skills with experience in overseeing contractors and internal teams
Mar 15, 2024
Full time
Technical Facilities Coordinator 40,000 - 45,000 Cheshire Mainstay Recruitment is currently working with a well-established company who are looking to recruit a Technical Facilities Coordinator. This role will entail supporting the Facilities Manager to oversee the delivery of FM service maintenance, asset management, and project work across a single site. Duties: As the Technical Facilities Coordinator you will help oversee the delivery of planned and reactive maintenance across internal engineers and specialised contractors managing all building maintenance e.g. Fabric, Electrical and mechanical You will build and deliver a planned and reactive maintenance plan As the technical Facilities coordinator you will develop and deliver a 5 years asset strategy for all assets on site As the technical service coordinator you will be responsible for monitoring and analysing the contractors to ensure the effectiveness of the contractor and ensuring it fits in line with the strategy set out You will provide reporting of the services to the Head of FM regarding asset management and the quality and effectiveness of the service delivery to help continuous improvement and cost You will engage and collaborate to oversee both minor works and capex projects across technical services and FM disciplines. You will Manage operational and capital budgets, ensuring all works delivered to provide value for money and is in line with health and safety and compliance standards You will provide FM support for all technical, engineering, utility, and engineering departments across the site as required Candidate: The right candidate with have solid experience and technical knowledge within Fabric, electrical, mechanical and building maintenance with the desirable candidate having technical qualifications e.g. Electrical Installations or Mechanical Engineering Experience in delivery of Facilities Services on complex sites Proven experience in overseeing multiple aspects including projects, budgets and technical advice Ability to work collaboratively across numerous Sectors Great communication skills with experience in overseeing contractors and internal teams