Tool Hire Manager
Location: Kidderminster, DY11 7QY
Salary: Competitive, DOE
Contract: Permanent, Full time
Hours: Monday to Friday 7.30am to 5pm and alternate Saturdays 8am until 12 noon.
Benefits: In return for working for Tippers, we will provide:
• A competitive Salary
• Workplace Pension
• Staff discount on our product range (after 6 months service).
• Fresh fruit bowls in and around our branches for all our staff to encourage healthy eating.
• An extra day off on us to celebrate your Birthday, if it falls on a working day.
Tippers are the Midlands' leading building merchant’s suppliers and have 12 merchant branches along with 7 Tool Hire depots. We are looking for Tool Hire manager to join our Tippers Tool Hire branch in Kidderminster.
Overall Scope of Position – Tool Hire manager
Job Summary:
• To ensure the efficient day to day running of the Hire Centre, liaising with Management as necessary
• To develop and promote profitable sales by creating good customer liaison and keeping aware of activity in the industry generally
• Responsible for the generation and follow through of quotations
• To organise and oversee the scheduling of deliveries efficiently and accurately
• To ensure the accuracy of point of sale, returns, stock control and accounts
• Provide an after sales service to customers where necessary, dealing with queries and complaints to ensure customer and company satisfaction
• To assist in the safe maintaining and servicing plant as required
• To manage, motivate and train other tool hire personnel or trainees
• To ensure an awareness at all times of Health & Safety regulations and procedures
• To keep up to-date and aware at all times in respect of all Company procedures relating to all transaction and pricing procedures
• Improve and maintain good product knowledge of all products available
• Have an awareness at all times of fraudulent purchases/theft/security Any other duties reasonably associated with this department
Tool Hire manager – Candidate specification
• A high level of self-motivation
• Ability to work alone, within a team and with supervision
• Ability to communicate at all levels professionally
• Smart Appearance
• Ability to work under pressure
• To have persistence to ensure set tasks/objectives are met Reliability, good time keeping and attendance
• To share a responsibility with the Management for your own personal training and development
Experience of the following can be an advantage: Retail Branch Manager, Operations Manager, Trade counter manager, Construction, DIY, Builders Merchant
The above job description is designed to indicate the general scope of the position and will be subject to periodic review.
If you have the required skills and experience for this role please click on APPLY and forward an up-to-date CV and relevant cover letter, explaining why you are a good fit for this role.
No agencies please
Feb 03, 2023
Permanent
Tool Hire Manager
Location: Kidderminster, DY11 7QY
Salary: Competitive, DOE
Contract: Permanent, Full time
Hours: Monday to Friday 7.30am to 5pm and alternate Saturdays 8am until 12 noon.
Benefits: In return for working for Tippers, we will provide:
• A competitive Salary
• Workplace Pension
• Staff discount on our product range (after 6 months service).
• Fresh fruit bowls in and around our branches for all our staff to encourage healthy eating.
• An extra day off on us to celebrate your Birthday, if it falls on a working day.
Tippers are the Midlands' leading building merchant’s suppliers and have 12 merchant branches along with 7 Tool Hire depots. We are looking for Tool Hire manager to join our Tippers Tool Hire branch in Kidderminster.
Overall Scope of Position – Tool Hire manager
Job Summary:
• To ensure the efficient day to day running of the Hire Centre, liaising with Management as necessary
• To develop and promote profitable sales by creating good customer liaison and keeping aware of activity in the industry generally
• Responsible for the generation and follow through of quotations
• To organise and oversee the scheduling of deliveries efficiently and accurately
• To ensure the accuracy of point of sale, returns, stock control and accounts
• Provide an after sales service to customers where necessary, dealing with queries and complaints to ensure customer and company satisfaction
• To assist in the safe maintaining and servicing plant as required
• To manage, motivate and train other tool hire personnel or trainees
• To ensure an awareness at all times of Health & Safety regulations and procedures
• To keep up to-date and aware at all times in respect of all Company procedures relating to all transaction and pricing procedures
• Improve and maintain good product knowledge of all products available
• Have an awareness at all times of fraudulent purchases/theft/security Any other duties reasonably associated with this department
Tool Hire manager – Candidate specification
• A high level of self-motivation
• Ability to work alone, within a team and with supervision
• Ability to communicate at all levels professionally
• Smart Appearance
• Ability to work under pressure
• To have persistence to ensure set tasks/objectives are met Reliability, good time keeping and attendance
• To share a responsibility with the Management for your own personal training and development
Experience of the following can be an advantage: Retail Branch Manager, Operations Manager, Trade counter manager, Construction, DIY, Builders Merchant
The above job description is designed to indicate the general scope of the position and will be subject to periodic review.
If you have the required skills and experience for this role please click on APPLY and forward an up-to-date CV and relevant cover letter, explaining why you are a good fit for this role.
No agencies please
Role: Assistant Branch Manager
Industry: Timber / Builders Merchants
Region: North Shields
Salary: £25,000 - £30,000 (DOE) plus bonus etc.
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity to learn in the role and progress into a Branch Manager position.
A great role within the company and a fantastic branch with an experienced team. As the Assistant Branch Manager you will be involved all aspects of the depot. This is a great opportunity for career development, we are a looking for someone with ambition!
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?
PLEASE APPLY APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors.
For further information on this Assistant Branch Manager role please apply online and we'll be in touch to discuss further
Mar 23, 2022
Permanent
Role: Assistant Branch Manager
Industry: Timber / Builders Merchants
Region: North Shields
Salary: £25,000 - £30,000 (DOE) plus bonus etc.
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity to learn in the role and progress into a Branch Manager position.
A great role within the company and a fantastic branch with an experienced team. As the Assistant Branch Manager you will be involved all aspects of the depot. This is a great opportunity for career development, we are a looking for someone with ambition!
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?
PLEASE APPLY APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors.
For further information on this Assistant Branch Manager role please apply online and we'll be in touch to discuss further
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity and great potential to develop within the company in the future.
A great role within the company as an Assistant Branch Manager of a 14 person, £4-5m busy builders merchants branch. As the Assistant Branch Manager you will be involved all aspects of the depot involving sales, operations and management. We are looking for someone with preferably from the Timber Supplies / building supplies / builders merchants sector. A Branch Manager of tomorrow who has the strength of character to lead the team (especially in the absence of the Branch Manager).
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?PLEASE APPLY
APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
Whatever your product knowledge, if you have the confidence to learn a new product type and have the drive to become an integral part of a business then get in touch now!
APPLY NOW!!
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors
Mar 23, 2022
Permanent
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity and great potential to develop within the company in the future.
A great role within the company as an Assistant Branch Manager of a 14 person, £4-5m busy builders merchants branch. As the Assistant Branch Manager you will be involved all aspects of the depot involving sales, operations and management. We are looking for someone with preferably from the Timber Supplies / building supplies / builders merchants sector. A Branch Manager of tomorrow who has the strength of character to lead the team (especially in the absence of the Branch Manager).
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?PLEASE APPLY
APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
Whatever your product knowledge, if you have the confidence to learn a new product type and have the drive to become an integral part of a business then get in touch now!
APPLY NOW!!
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors
Role: Assistant Branch Manager
Industry: Timber / Builders Merchants
Region: North Shields
Salary: £25,000 - £30,000 (DOE) plus bonus etc.
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity to learn in the role and progress into a Branch Manager position.
A great role within the company and a fantastic branch with an experienced team. As the Assistant Branch Manager you will be involved all aspects of the depot. This is a great opportunity for career development, we are a looking for someone with ambition!
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?
PLEASE APPLY APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors.
For further information on this Assistant Branch Manager role please apply online and we'll be in touch to discuss further
Mar 23, 2022
Permanent
Role: Assistant Branch Manager
Industry: Timber / Builders Merchants
Region: North Shields
Salary: £25,000 - £30,000 (DOE) plus bonus etc.
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity to learn in the role and progress into a Branch Manager position.
A great role within the company and a fantastic branch with an experienced team. As the Assistant Branch Manager you will be involved all aspects of the depot. This is a great opportunity for career development, we are a looking for someone with ambition!
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?
PLEASE APPLY APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors.
For further information on this Assistant Branch Manager role please apply online and we'll be in touch to discuss further
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity and great potential to develop within the company in the future.
A great role within the company as an Assistant Branch Manager of a 14 person, £4-5m busy builders merchants branch. As the Assistant Branch Manager you will be involved all aspects of the depot involving sales, operations and management. We are looking for someone with preferably from the Timber Supplies / building supplies / builders merchants sector. A Branch Manager of tomorrow who has the strength of character to lead the team (especially in the absence of the Branch Manager).
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?PLEASE APPLY
APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
Whatever your product knowledge, if you have the confidence to learn a new product type and have the drive to become an integral part of a business then get in touch now!
APPLY NOW!!
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors
Mar 23, 2022
Permanent
We are recruiting an Assistant Branch Manager for a very well respected supplier of construction supplies.
Working alongside the Branch Manager you will be part of the senior management, helping drive forward the sales and profitability of the business. This is great opportunity and great potential to develop within the company in the future.
A great role within the company as an Assistant Branch Manager of a 14 person, £4-5m busy builders merchants branch. As the Assistant Branch Manager you will be involved all aspects of the depot involving sales, operations and management. We are looking for someone with preferably from the Timber Supplies / building supplies / builders merchants sector. A Branch Manager of tomorrow who has the strength of character to lead the team (especially in the absence of the Branch Manager).
A background within the construction sales, merchants or the builders merchant sector (or similar) is certainly an advantage but by no means essential. If you are looking to take the next step in your career and develop in a company who will provide you with the tools you need, we'd love to hear from you.
Builders Merchants Experience?
Construction Supplies Sales Experience?
Management experience within the Builders Merchants?
Assistant Branch Manager in the Merchants? A Branch Manager of tomorrow?
Internal Sales? Yard or Transport Manager?PLEASE APPLY
APPLY NOW
Those who feel they have the relevant background and skill set please apply to this advert.
Whatever your product knowledge, if you have the confidence to learn a new product type and have the drive to become an integral part of a business then get in touch now!
APPLY NOW!!
GCS Associates are a specialist consultancy that work within the building supplies / construction supplies sector - builders merchants, manufacturers, distributors
Darlaston Builders Merchants Limited
West Bromwich, UK
Darlaston Builders Merchants are one of the Midlands Leading Supplier of Building, Landscaping, Civil and DIY materials. We have four sister companies including BrickExpress, 4bathrooms, DBMcivils and GreyShire Homes . We operate a total of 6 branches around the midlands including Birmingham and the Black Country and employ around 90 employees.
Our well-earned reputation and the 35-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.
We are looking for a driven individual to support our Sales and Business Development team with a particular focus on Civils and Major Accounts within the Midlands Area. You will be based at our depot in West Bromwich . Our success is built on our staff and their relationships with our customers and suppliers. Candidates must have civils experience to apply.
Industry Knowledge is essential: Heavyside Building products, Lintels, Drainage, Lintels, Hard Landscaping, Geotechnical, Ground Engineering, Groundworkers, Civil Engineering, Brickwork Accessories and Roof Windows
We are looking for an Internal Sales Executive which involves the following duties:
To nurture and close on a pipeline of qualified opportunities and warm leads
Network, build connections and relationships, and identify sales opportunities
Consistently hit monthly and quarterly KPI’s and targets
Lead our efforts to generate revenue with new and existing clients by executing a disciplined business development protocol
Role definition:
Internal Sales Executive with a particular focus on civils/major accounts within The Midlands area
Strong and current knowledge of the civils and general heavy side markets, including, but not limited to, market trends, competitor activity, key suppliers/manufacturers and product/systems innovation across multiple sectors.
Strong commercial acumen
Indomitable and driven with a real desire to succeed, personable and able to influence key decision makers.
Ideally come with an element of existing business
Must be able to hit the ground running and make an immediate, tangible impact.
Must be experienced within a similar role, whether merchant/manufacturer/supplier etc
A true team player who can adapt/integrate with ease.
Ability to develop a sound customer base in line with the company’s KPI targets and values.
To ensure that the Company offer supports the customer base and area requirements to achieve sales and profit growth.
To negotiate and deliver enhanced supplier commercial terms for the area in conjunction with the Directors.
To develop and manage a portfolio of multi – site customers across the area.
Identify and implement sales and margin opportunities with new and existing customers.
Implement strategic planning with effective management of P&L’s, scorecards and KPI’s to achieve targets.
Communicating new product developments to prospective clients
Planning your own marketing campaigns within your area to identify and maximise the potential.
Provide management with regular feedback.
Develop your own strategy to identify new and emerging markets.
Map the market thoroughly & identify decision makers.
Report the market development and prospects monthly.
Undertake proposals, including the calculation of sales prices.
Professionally deliver innovative proposals
Accountabilities:
Marketing knowledge and mapping information
Existing customer information and growth potential
Full in-depth product training with demonstrations
Project management
Management of systems, sales orders, and databases
Maintain relationships with customers.
Produce weekly and monthly reports.
Meet Sales goals and objectives assigned by manager.
Develop strong relationships with customers.
Responding to sales enquiries for new and existing customers
NO AGENCIES PLEASE
Salary: Negotiable – 30k to 40k Depending on Experience
25 days annual leave plus 8 bank holidays
Expected start date: Immediately for right candidate
Job Types: Full-time, Permanent – Monday to Friday 7 30am to 5 00pm
Jan 12, 2022
Full time
Darlaston Builders Merchants are one of the Midlands Leading Supplier of Building, Landscaping, Civil and DIY materials. We have four sister companies including BrickExpress, 4bathrooms, DBMcivils and GreyShire Homes . We operate a total of 6 branches around the midlands including Birmingham and the Black Country and employ around 90 employees.
Our well-earned reputation and the 35-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.
We are looking for a driven individual to support our Sales and Business Development team with a particular focus on Civils and Major Accounts within the Midlands Area. You will be based at our depot in West Bromwich . Our success is built on our staff and their relationships with our customers and suppliers. Candidates must have civils experience to apply.
Industry Knowledge is essential: Heavyside Building products, Lintels, Drainage, Lintels, Hard Landscaping, Geotechnical, Ground Engineering, Groundworkers, Civil Engineering, Brickwork Accessories and Roof Windows
We are looking for an Internal Sales Executive which involves the following duties:
To nurture and close on a pipeline of qualified opportunities and warm leads
Network, build connections and relationships, and identify sales opportunities
Consistently hit monthly and quarterly KPI’s and targets
Lead our efforts to generate revenue with new and existing clients by executing a disciplined business development protocol
Role definition:
Internal Sales Executive with a particular focus on civils/major accounts within The Midlands area
Strong and current knowledge of the civils and general heavy side markets, including, but not limited to, market trends, competitor activity, key suppliers/manufacturers and product/systems innovation across multiple sectors.
Strong commercial acumen
Indomitable and driven with a real desire to succeed, personable and able to influence key decision makers.
Ideally come with an element of existing business
Must be able to hit the ground running and make an immediate, tangible impact.
Must be experienced within a similar role, whether merchant/manufacturer/supplier etc
A true team player who can adapt/integrate with ease.
Ability to develop a sound customer base in line with the company’s KPI targets and values.
To ensure that the Company offer supports the customer base and area requirements to achieve sales and profit growth.
To negotiate and deliver enhanced supplier commercial terms for the area in conjunction with the Directors.
To develop and manage a portfolio of multi – site customers across the area.
Identify and implement sales and margin opportunities with new and existing customers.
Implement strategic planning with effective management of P&L’s, scorecards and KPI’s to achieve targets.
Communicating new product developments to prospective clients
Planning your own marketing campaigns within your area to identify and maximise the potential.
Provide management with regular feedback.
Develop your own strategy to identify new and emerging markets.
Map the market thoroughly & identify decision makers.
Report the market development and prospects monthly.
Undertake proposals, including the calculation of sales prices.
Professionally deliver innovative proposals
Accountabilities:
Marketing knowledge and mapping information
Existing customer information and growth potential
Full in-depth product training with demonstrations
Project management
Management of systems, sales orders, and databases
Maintain relationships with customers.
Produce weekly and monthly reports.
Meet Sales goals and objectives assigned by manager.
Develop strong relationships with customers.
Responding to sales enquiries for new and existing customers
NO AGENCIES PLEASE
Salary: Negotiable – 30k to 40k Depending on Experience
25 days annual leave plus 8 bank holidays
Expected start date: Immediately for right candidate
Job Types: Full-time, Permanent – Monday to Friday 7 30am to 5 00pm
Operations Manager
Maidstone
£45,000 - £48,000
We are currently partnering with a Nationwide hire company and they are looking for a passionate and hands-on Operations Manager to assist the smooth running of their Depot in Maidstone.
You will directly report into the Branch Manager & together be responsible for the safe operation and financial success of the branch using strong people management and operational skills to create a high performing team and a culture which reflects the Company values.
You will be responsible for:
Safety:
Contribute towards a safety culture of high standards and safety focussed behaviours within the branch
Act as a role model for safe behaviour and lead by example at all times
Set clear standards and expectations regarding safety and communicate them clearly
Positively reinforce safe standards and behaviours
Financial Performance
Use commercial awareness to help deliver profitable growth
Demonstrate strong cost control mindset, balancing need to achieve short term budgets with long terms needs of the business
Operations
Ensure strong relationships are maintained between yard, operations and sales teams
Manage the branch’s team of yard operatives and drivers, ensuring that all breakdowns are responded to quickly and efficiently.
Ensure that the right units are available at the right time, and in the right condition, to fulfil customer orders, sourcing units from other branches when necessary
Work with the Branch Manager to manage the branch’s assets effectively, ensuring that fleet is rotated and that repairs and maintenance tasks are completed in a timely manner
Carry out site assessments as and when necessary
Continually look for opportunities to improve processes and procedures for the benefit of our customers and the company
What we can offer you
Competitive salary
25 days holiday
Free training and career progression plans
Do not delay, get in touch with RSD today
Sep 09, 2020
Permanent
Operations Manager
Maidstone
£45,000 - £48,000
We are currently partnering with a Nationwide hire company and they are looking for a passionate and hands-on Operations Manager to assist the smooth running of their Depot in Maidstone.
You will directly report into the Branch Manager & together be responsible for the safe operation and financial success of the branch using strong people management and operational skills to create a high performing team and a culture which reflects the Company values.
You will be responsible for:
Safety:
Contribute towards a safety culture of high standards and safety focussed behaviours within the branch
Act as a role model for safe behaviour and lead by example at all times
Set clear standards and expectations regarding safety and communicate them clearly
Positively reinforce safe standards and behaviours
Financial Performance
Use commercial awareness to help deliver profitable growth
Demonstrate strong cost control mindset, balancing need to achieve short term budgets with long terms needs of the business
Operations
Ensure strong relationships are maintained between yard, operations and sales teams
Manage the branch’s team of yard operatives and drivers, ensuring that all breakdowns are responded to quickly and efficiently.
Ensure that the right units are available at the right time, and in the right condition, to fulfil customer orders, sourcing units from other branches when necessary
Work with the Branch Manager to manage the branch’s assets effectively, ensuring that fleet is rotated and that repairs and maintenance tasks are completed in a timely manner
Carry out site assessments as and when necessary
Continually look for opportunities to improve processes and procedures for the benefit of our customers and the company
What we can offer you
Competitive salary
25 days holiday
Free training and career progression plans
Do not delay, get in touch with RSD today
Branch Manager - Tool Hire Company
East London - Flagship Depot
Strong starting Salary
Our client is one of the biggest brands in the Tool & Plant Hire industry. They are a multi-million pound turnover business offering excellent career prospects.
They are currently looking to recruit a strong Tool Hire Branch Manager from within the Construction / Hire industry with a strong interest in the trade in order to drive sales and customer relationships within the busy, fast-paced and profitable London branch.
The successful Tool Hire Branch Manager will receive a competitive basic salary plus bonus and additional benefits.
Working within a busy and fast paced environment, as Tool Hire Branch Manager you will be responsible for leading a team of direct reports, driving the day to day growth of the business through building strong relationships both internally and externally. You will also work closely with the area management team in order to ensure the growth and success of the branch.
Experience of carrying out a similar role within the tool hire sector is essential. If you think you have what it takes to be a Tool Hire Branch Manager with one of the most well respected names in the industry please apply now.
APPLY NOW and we will be in touch with more information
Aug 07, 2020
Permanent
Branch Manager - Tool Hire Company
East London - Flagship Depot
Strong starting Salary
Our client is one of the biggest brands in the Tool & Plant Hire industry. They are a multi-million pound turnover business offering excellent career prospects.
They are currently looking to recruit a strong Tool Hire Branch Manager from within the Construction / Hire industry with a strong interest in the trade in order to drive sales and customer relationships within the busy, fast-paced and profitable London branch.
The successful Tool Hire Branch Manager will receive a competitive basic salary plus bonus and additional benefits.
Working within a busy and fast paced environment, as Tool Hire Branch Manager you will be responsible for leading a team of direct reports, driving the day to day growth of the business through building strong relationships both internally and externally. You will also work closely with the area management team in order to ensure the growth and success of the branch.
Experience of carrying out a similar role within the tool hire sector is essential. If you think you have what it takes to be a Tool Hire Branch Manager with one of the most well respected names in the industry please apply now.
APPLY NOW and we will be in touch with more information
Performance & Planning Manager, Based: Peterborough with national travel, Salary £46k + car & benefits package.
We have an exciting opportunity for a National Performance & Planning Manager / Resource Planning Manager to work for an industry leading business who specialise in the hire of self-powered portable modular accommodation units, portable cabins, welfare units and associated products, through their UK depot network. The depots store and prepare the units ready for hire or sale, refurbishing and modifying as required to then deliver, install, maintain and dismantle cabins at customer sites.
The Performance & Planning Manager Key Duties:
Planning
Define the national capacity plan based on immediate order book and forecasted customer demand (sales forecast), taking into account the product mix.
Ensure production capacity plan at branch level are aligned with national capacity plan.
Ensure the correct headcount and skillset are in place in each depot
Make sure plans are in place to flex capacity (up or down) as required
Set up and manage a system, which flags when capacity is fully utilised on a depot; and decide whether to balance the order book across multiple sites or flex capacity on the local site.
Set up visual reporting on utilised vs available capacity (actual and forecasted)
Analyse sales forecast to align production capacity and product mix
Work closely with the Asset Manager to align production capacity and planning with fleet availability.
Responsible for defining national production programs (refurbishment)
Support the planning of particular orders by planning additional capacity (anticipation via review of sales pipeline)
Performance
Provide analysis on actuals vs plan (into product level) to help defining priorities and action plan to close any gaps.
Provide analysis on depot performance to help defining priorities and action plan to improve efficiency and reduce cost of production.
Report on the progress and measure the impact of these plans.
Have a "go and see" approach, not only assess performance through data, but review in person.
Identify good practice and opportunity for improvement.
Support Heads of Departments in completing any support function action
Candidate requirements:
Experience of working in a planning /scheduling / performance environment i.e. Performance & Planning Manager, Resource Planning Manager etc.
Experience in programme management / project management, project planning, including programme controls, project review, and/or cost and risk analysis.
Experience of applying relevant software and reporting tools as needed.
Advanced Excel skills.
Experience in the interpretation data and information and producing it in a clear and logical format.
Willing to travel frequently across the UK (which may include some overnight stays)
If this sounds like the opportunity you have been looking for then please apply by attaching your CV.
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Key words: Performance Manager, Planning Manager, Resource Planning Manager
Jul 14, 2020
Permanent
Performance & Planning Manager, Based: Peterborough with national travel, Salary £46k + car & benefits package.
We have an exciting opportunity for a National Performance & Planning Manager / Resource Planning Manager to work for an industry leading business who specialise in the hire of self-powered portable modular accommodation units, portable cabins, welfare units and associated products, through their UK depot network. The depots store and prepare the units ready for hire or sale, refurbishing and modifying as required to then deliver, install, maintain and dismantle cabins at customer sites.
The Performance & Planning Manager Key Duties:
Planning
Define the national capacity plan based on immediate order book and forecasted customer demand (sales forecast), taking into account the product mix.
Ensure production capacity plan at branch level are aligned with national capacity plan.
Ensure the correct headcount and skillset are in place in each depot
Make sure plans are in place to flex capacity (up or down) as required
Set up and manage a system, which flags when capacity is fully utilised on a depot; and decide whether to balance the order book across multiple sites or flex capacity on the local site.
Set up visual reporting on utilised vs available capacity (actual and forecasted)
Analyse sales forecast to align production capacity and product mix
Work closely with the Asset Manager to align production capacity and planning with fleet availability.
Responsible for defining national production programs (refurbishment)
Support the planning of particular orders by planning additional capacity (anticipation via review of sales pipeline)
Performance
Provide analysis on actuals vs plan (into product level) to help defining priorities and action plan to close any gaps.
Provide analysis on depot performance to help defining priorities and action plan to improve efficiency and reduce cost of production.
Report on the progress and measure the impact of these plans.
Have a "go and see" approach, not only assess performance through data, but review in person.
Identify good practice and opportunity for improvement.
Support Heads of Departments in completing any support function action
Candidate requirements:
Experience of working in a planning /scheduling / performance environment i.e. Performance & Planning Manager, Resource Planning Manager etc.
Experience in programme management / project management, project planning, including programme controls, project review, and/or cost and risk analysis.
Experience of applying relevant software and reporting tools as needed.
Advanced Excel skills.
Experience in the interpretation data and information and producing it in a clear and logical format.
Willing to travel frequently across the UK (which may include some overnight stays)
If this sounds like the opportunity you have been looking for then please apply by attaching your CV.
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Key words: Performance Manager, Planning Manager, Resource Planning Manager
Construction Jobs
North West London, Greater London
BRANCH MANAGER - BUILDING ENVELOPE SUPPLIER
Job Description
Exciting opportunity to join a growing brand within the building envelope sector focusing on supplying facades, cladding, fixings and building boards for trade customers. The company not only boasts excellent training, excellent name in the market but also the opportunity for both personal and career progression.
The Role
The role is of branch manager is to look after and maintain the running of the branch, this includes management of administration, looking after the warehouse and sales teams, along with sales to trade customers. You will be responsible to maintain strong relationships with existing customers along with generating new business. This is a fast paced branch where you will need to train, develop, motivate and support the team. Fantastic opportunity for both personal and career progression with opportunities to move into other positions.
The Candidate
The client is looking to hear from candidates who have experience of working within a construction related branch or depot, along with this you will also have experience of working in teams and overseeing staff members. The client is ideally looking for someone who understands building products however is open to hearing from candidates with a strong background in management. The client is looking for candidates with career aspirations that want to progress within the company.
Benefits
Bonus structure, Pension Scheme, mobile, laptop holidays plus bank holidays
Jun 30, 2020
Permanent
BRANCH MANAGER - BUILDING ENVELOPE SUPPLIER
Job Description
Exciting opportunity to join a growing brand within the building envelope sector focusing on supplying facades, cladding, fixings and building boards for trade customers. The company not only boasts excellent training, excellent name in the market but also the opportunity for both personal and career progression.
The Role
The role is of branch manager is to look after and maintain the running of the branch, this includes management of administration, looking after the warehouse and sales teams, along with sales to trade customers. You will be responsible to maintain strong relationships with existing customers along with generating new business. This is a fast paced branch where you will need to train, develop, motivate and support the team. Fantastic opportunity for both personal and career progression with opportunities to move into other positions.
The Candidate
The client is looking to hear from candidates who have experience of working within a construction related branch or depot, along with this you will also have experience of working in teams and overseeing staff members. The client is ideally looking for someone who understands building products however is open to hearing from candidates with a strong background in management. The client is looking for candidates with career aspirations that want to progress within the company.
Benefits
Bonus structure, Pension Scheme, mobile, laptop holidays plus bank holidays
Company Information:
My Client operates a network of around 45 branches and depots locations where accommodation and storage units are prepared for rental or sale and are refurbished as required. The company’s legacy is grounded in its reputation for exceptional customer service, effective management of business operations and consistent product innovation.
About You
For this roles we are looking for ‘major projects Estimators’ who have worked on projects that are worth £3-10million. It would be a massive advantage if you have worked for one of the Tier 1 Construction companies such as Balfour Beatty, Carillon, Kier Group, Laing O’Rourke etc. They are looking to pay a salary of around £50-60k.
To ensure that incoming enquiries into the business for both Sale and Rental opportunities are dealt with in a professional, timely manner, are accurate in order to maximize the best margin or return possible for the business. You will be reporting directly to the Estimating manager.
Main responsibilities:
Review incoming enquiries, establishing the full scope of works, identifying both items of in-house manufacture and subcontract specialist services, liaising with Sales to resolve queries • Liaison with external suppliers and Subcontractors over identified services ensuring that the services that they are offering are compliant with our clients needs, where not clearly identify and qualify. • Qualify bid with any necessary risk items and exclusions/qualifications. • Produce an accurate estimate of cost for each individual project from the estimate system/drawing and/or template creating and sourcing special non-standard prices and entering onto the system to develop the database for future use. Estimates created using Excel. Apply margins and ROI’s in accordance with the companies pricing policy. • Produce specification (Word) and presentational information to compliment the drawing and estimate. • Liaise with internal departments such as Purchasing, Development, Electrical over their relevant areas of work, as well as subcontractors for quotations for non in-house items • Attend in-house & external project meetings as necessary, to enable the successful and cost effective running of enquiries. • Be mindful of deadlines and achieve where possible but keep all involved informed of any delays.
Job experience & skills requirements
Personal Characteristics: • Good communication/presentation skills • Working well as a team and on own initiative when necessary • Capable of meeting deadlines • High level of drive, energy and initiative, entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation • Good team player
Work Experience: • Good numeracy and computer skills • Knowledge of materials/construction methods • Knowledge of Building Regulations & British Standards and how to apply them. • Experience within the System Building Market would be extremely useful
Some travel will be required
Has proven experience and ability to work effectively with internal and/or external customers.
Qualifications:
Recognised building qualification ONC, HNC or degree would be an advantage. Solid experience in a similar level role
Dec 12, 2019
Full time
Company Information:
My Client operates a network of around 45 branches and depots locations where accommodation and storage units are prepared for rental or sale and are refurbished as required. The company’s legacy is grounded in its reputation for exceptional customer service, effective management of business operations and consistent product innovation.
About You
For this roles we are looking for ‘major projects Estimators’ who have worked on projects that are worth £3-10million. It would be a massive advantage if you have worked for one of the Tier 1 Construction companies such as Balfour Beatty, Carillon, Kier Group, Laing O’Rourke etc. They are looking to pay a salary of around £50-60k.
To ensure that incoming enquiries into the business for both Sale and Rental opportunities are dealt with in a professional, timely manner, are accurate in order to maximize the best margin or return possible for the business. You will be reporting directly to the Estimating manager.
Main responsibilities:
Review incoming enquiries, establishing the full scope of works, identifying both items of in-house manufacture and subcontract specialist services, liaising with Sales to resolve queries • Liaison with external suppliers and Subcontractors over identified services ensuring that the services that they are offering are compliant with our clients needs, where not clearly identify and qualify. • Qualify bid with any necessary risk items and exclusions/qualifications. • Produce an accurate estimate of cost for each individual project from the estimate system/drawing and/or template creating and sourcing special non-standard prices and entering onto the system to develop the database for future use. Estimates created using Excel. Apply margins and ROI’s in accordance with the companies pricing policy. • Produce specification (Word) and presentational information to compliment the drawing and estimate. • Liaise with internal departments such as Purchasing, Development, Electrical over their relevant areas of work, as well as subcontractors for quotations for non in-house items • Attend in-house & external project meetings as necessary, to enable the successful and cost effective running of enquiries. • Be mindful of deadlines and achieve where possible but keep all involved informed of any delays.
Job experience & skills requirements
Personal Characteristics: • Good communication/presentation skills • Working well as a team and on own initiative when necessary • Capable of meeting deadlines • High level of drive, energy and initiative, entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation • Good team player
Work Experience: • Good numeracy and computer skills • Knowledge of materials/construction methods • Knowledge of Building Regulations & British Standards and how to apply them. • Experience within the System Building Market would be extremely useful
Some travel will be required
Has proven experience and ability to work effectively with internal and/or external customers.
Qualifications:
Recognised building qualification ONC, HNC or degree would be an advantage. Solid experience in a similar level role
Job Title: Branch Manager - Builders Merchant - £65k+ OTE - London
Salary: £38k - £50k per annum base (subject to experience) + Great bonus earning potential!
Benefits: Company Car, Pension, Profit Share and much more..
Location: Surrey
The Company YOU Will Be Joining
Our Client is one of the UK's most exciting brands in Builders Merchant Sector. With an expanding network of new Branches this Company has 1 clear strategic goal, to be the No1 Brand in the eyes of their customers. They represent first class service, high quality products and a product portfolio range for all construction project sizes and budgets.
All About YOU
For this Company it all starts with the right people… It's their people that are at the very heart of their success. They are committed to making sure their employees feel valued, providing them with industry leading personal development and exciting accelerated career opportunities.
Are YOU a Talented Branch Manager?
Our Client is focused on recruiting and developing the very best Managers that want to share their personal knowledge, skills and expertise with others. Growing an elite Branch Management team that generates great ideas and that want to be part of their bigger vision for growth is key to their Company culture, philosophy and continued success.
Become a *Branch Manager* With Our Client!
As a Branch Manager you will receive the structure, support and freedom to run your depot as if it was your own business. This forward thinking organization believes in its elite team of Managers, empowering them to implement their own innovative ideas and strategies within a proven business framework.
Responsibilities YOU Will Enjoy as a *Branch Manager*
* Building and implementing business strategy
* People management, leadership and staff motivation
* Driving sales turnover and building repeat customer relationships
* Improving profit and margin enhancement opportunities
* Staff training and development
* Implementing health and safety policy and procedures
How Working For This Ambitious Business Will Benefit YOU
* Fantastic salaries, bonus schemes, staff incentives and rewards
* Industry leading development programs and training
* Accelerated career progression for ambitious talent
* Be part of a Company where your ideas count
* Work in a business that encourages the sharing of knowledge, skills and expertise
Get In Touch
For more exciting details on how you can accelerate your career and be part of this Clients strategic growth plan, contact us today on 02074861777. To apply, please send your CV and a covering note to: Holly Funnell.
Job Keywords: General Manager, Depot Manager, Unit Manager, Store Manager, Trading Manager, Trade, Retail, DIY, Builders Merchant, Timber Merchant, Fencing Merchant, Roofing Merchant.
Note: Salary and benefits are subject to experience and suitability
Jan 22, 2017
Job Title: Branch Manager - Builders Merchant - £65k+ OTE - London
Salary: £38k - £50k per annum base (subject to experience) + Great bonus earning potential!
Benefits: Company Car, Pension, Profit Share and much more..
Location: Surrey
The Company YOU Will Be Joining
Our Client is one of the UK's most exciting brands in Builders Merchant Sector. With an expanding network of new Branches this Company has 1 clear strategic goal, to be the No1 Brand in the eyes of their customers. They represent first class service, high quality products and a product portfolio range for all construction project sizes and budgets.
All About YOU
For this Company it all starts with the right people… It's their people that are at the very heart of their success. They are committed to making sure their employees feel valued, providing them with industry leading personal development and exciting accelerated career opportunities.
Are YOU a Talented Branch Manager?
Our Client is focused on recruiting and developing the very best Managers that want to share their personal knowledge, skills and expertise with others. Growing an elite Branch Management team that generates great ideas and that want to be part of their bigger vision for growth is key to their Company culture, philosophy and continued success.
Become a *Branch Manager* With Our Client!
As a Branch Manager you will receive the structure, support and freedom to run your depot as if it was your own business. This forward thinking organization believes in its elite team of Managers, empowering them to implement their own innovative ideas and strategies within a proven business framework.
Responsibilities YOU Will Enjoy as a *Branch Manager*
* Building and implementing business strategy
* People management, leadership and staff motivation
* Driving sales turnover and building repeat customer relationships
* Improving profit and margin enhancement opportunities
* Staff training and development
* Implementing health and safety policy and procedures
How Working For This Ambitious Business Will Benefit YOU
* Fantastic salaries, bonus schemes, staff incentives and rewards
* Industry leading development programs and training
* Accelerated career progression for ambitious talent
* Be part of a Company where your ideas count
* Work in a business that encourages the sharing of knowledge, skills and expertise
Get In Touch
For more exciting details on how you can accelerate your career and be part of this Clients strategic growth plan, contact us today on 02074861777. To apply, please send your CV and a covering note to: Holly Funnell.
Job Keywords: General Manager, Depot Manager, Unit Manager, Store Manager, Trading Manager, Trade, Retail, DIY, Builders Merchant, Timber Merchant, Fencing Merchant, Roofing Merchant.
Note: Salary and benefits are subject to experience and suitability
JOB TITLE - Hire Controller
HOURS -8.30 TO 5.30 Monday to Friday
SALARY - 17,000 TO 20,000
CLIENT PROFILE
Our client is one of the UK's leading construction industry supplier of Trenching and Shoring equipment systems.
They operate a national sales force network from 17 strategically located depots providing UK and Ireland coverage. To accompany their products they offer a full design and advisory service using the latest AutoCAD systems and field based engineers to meet our customers’ objectives efficiently and safely
JOB ROLE
Provide full support to your line manager delivering excellent customer service ensuring all hire transactions are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements. Strive to convert all viable enquiries into hire business working closely with all members of the commercial, technical & sales teams. Reporting to the Senior Hire Controller.
DUTIES
• Managing Relationships with both internal and external contacts
• Development of self and team members
• Presenting oral and written communication
• Has the ability to use a variety of media and communication aids
• Gathering and analysing information
• Understanding/Interpreting financial information
• Product/technical knowledge of the hire industry
• Participate in the generation of ideas
• Ensure contracts are correctly completed
• Arrange appropriate transfer of equipment between depots
When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the effective running of the business i.e. provide cover for the Senior Hire Controller, provide cover to other departments within the team, provide cover at other branches, interface with clients, partake in stocktake counts, deliver training, attend marketing events and attend development courses
Education:
Competent maths & English skills
Able to read & write to a good standard
Knowledge/background:
Knowledge of shoring/hire industry advantageous
Knowledge of proprietary shoring equipment advantageous
Knowledge construction/housing/civil engineering industry advantageous
Good geographical knowledge of region/UK advantageous
I.T. Skills:
Basic computer literacy – MS Office/Outlook skills
Knowledge of G42 or other similar hire rental asset management systems advantageous
Knowledge of Team Visual or other similar customer relationship management (CRM)
systems advantageous
Excellent telephone manner essential
Other:
Driving licence advantageous
Jan 22, 2017
JOB TITLE - Hire Controller
HOURS -8.30 TO 5.30 Monday to Friday
SALARY - 17,000 TO 20,000
CLIENT PROFILE
Our client is one of the UK's leading construction industry supplier of Trenching and Shoring equipment systems.
They operate a national sales force network from 17 strategically located depots providing UK and Ireland coverage. To accompany their products they offer a full design and advisory service using the latest AutoCAD systems and field based engineers to meet our customers’ objectives efficiently and safely
JOB ROLE
Provide full support to your line manager delivering excellent customer service ensuring all hire transactions are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements. Strive to convert all viable enquiries into hire business working closely with all members of the commercial, technical & sales teams. Reporting to the Senior Hire Controller.
DUTIES
• Managing Relationships with both internal and external contacts
• Development of self and team members
• Presenting oral and written communication
• Has the ability to use a variety of media and communication aids
• Gathering and analysing information
• Understanding/Interpreting financial information
• Product/technical knowledge of the hire industry
• Participate in the generation of ideas
• Ensure contracts are correctly completed
• Arrange appropriate transfer of equipment between depots
When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the effective running of the business i.e. provide cover for the Senior Hire Controller, provide cover to other departments within the team, provide cover at other branches, interface with clients, partake in stocktake counts, deliver training, attend marketing events and attend development courses
Education:
Competent maths & English skills
Able to read & write to a good standard
Knowledge/background:
Knowledge of shoring/hire industry advantageous
Knowledge of proprietary shoring equipment advantageous
Knowledge construction/housing/civil engineering industry advantageous
Good geographical knowledge of region/UK advantageous
I.T. Skills:
Basic computer literacy – MS Office/Outlook skills
Knowledge of G42 or other similar hire rental asset management systems advantageous
Knowledge of Team Visual or other similar customer relationship management (CRM)
systems advantageous
Excellent telephone manner essential
Other:
Driving licence advantageous
JOB ROLE
Provide full support to your line manager delivering excellent customer service ensuring all major project & overseas sales transactions are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements for the full life cycle of the contract. To provide dedicated customer service to major project & overseas sales customers working closely with all members of the major projects & overseas sales teams
DUTIES
• Be the first line of contact for major project customers and the major
project team responding in a timely manner
• Notify customers of equipment not returned at FOH both verbally and
in writing, and raise subsequent invoices for loss charges
• Respond to customer queries in a timely manner
• Liaise with all customers, the major project team and operations to
ensure accurate and prompt deliveries and collections
• Customer complaints, retention•
• Relationship building with client base and Major Projects Team
• Transport movements coordinated in the most cost effective manner
Business Development/ Hire revenue and other revenues
• Ensure hire transactions are administered effectively
• Dealing with all reports Logistics lost items
• Coordinate logistics both in the UK and Europe when required ensuring
maximum efficiency and customer satisfaction
• Working with Client’s coordinate the shipment of equipment to local
and international destinations to meet client requirements and delivery
expectations
• Ensure goods are correctly imported as per company procedure
• Develop supplier agreements with approved third-party logistics
partners
• Ensure that shipping/freight costs are minimised
• Produce accurate commercial documentation for all company shipment
• Ensure compliance with UK Border Agency and other similar
international agencies
• Co-ordinate all personnel movements destined for client contract
ensuring all vaccinations and documentation are kept up to date
through
proactive planning
• Develop and improve processes for the Logistics function
• Develop formal import/export process for all Trade routes
• Correct importation documentation kept on file
• Anticipate the need to take appropriate action and does so prior to
being requested.
• Demonstrate the ability to think and act without guidance or urging
• Ensure contracts are correctly completed
• Ensure customer quotations, both typed and verbal, meet with the
company’s minimum rates policy
• Ensure that all G42 system inputting is accurate
• Ensure records are accurately maintained and scanned
• Inter depot transfers
• Provide reports when required
• Adherence to the Start of Hire (SOH) and Finish of Hire (FOH)
procedures
• Chargeable Invoice Procedures
• Query Resolution
• Ensure all pro forma invoices and customs paperwork is completed
accurately and in line with procedures
• Produce purchase orders for transport movements and inter depot
transfers
• Dispatch report for Hire and charge exception rates
• Scanning of records and paperwork
• Accurate checking of customers purchase orders
• Check dispatch note completed
• Accurate stock levels
• Chargeable Invoice (CI) performance
• Accurate purchase order processing and inter depot transfers
• Accurate booking of transport with external hauliers
• To ensure as far as is reasonably practicable, personal health & safety
• Employee should contact his/her line manager with any concerns
regarding H&S
• Arrange appropriate transfers of equipment between depots on G42,
where it is commercially viable to do so and complete orders and
alleviate stock shortages
• Assist the Regional Hire Manager with stock takes
When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the effective running of the business i.e. provide cover to other departments within the team, provide cover at other branches, interface with clients, partake in stocktake counts, deliver training, attend marketing events and attend development courses.
Qualifications and Experience
Education
• Competent maths and English skills
• Able to read & write to a good standard
Knowledge/background:
• Knowledge of shoring/hire industry advantageous
• Knowledge of customs compliance essential
• Knowledge of import/export procedures essential
• Knowledge of harmonised tariff codes essential
• Knowledge of working with Incoterms essential
• Knowledge of major project proprietary shoring equipment advantageous
• Knowledge of construction/civil engineering industry advantageous
• Good geographical knowledge of UK & International territories essential
• Bilingual in European languages would be advantageous
• Customer Service experience essential
• Knowledge of booking transport to/from Europe advantageous
I.T Skills:
• Basic computer literacy – MS Office/Outlook skills
• Knowledge of G42 or similar hire rental asset management systems essential
• Knowledge of Team Visual or other similar customer relationship management (CRM) systems advantageous
• Excellent telephone manner
• Ability to use UK tradecert system unsupervised would be advantageous
Jan 22, 2017
JOB ROLE
Provide full support to your line manager delivering excellent customer service ensuring all major project & overseas sales transactions are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements for the full life cycle of the contract. To provide dedicated customer service to major project & overseas sales customers working closely with all members of the major projects & overseas sales teams
DUTIES
• Be the first line of contact for major project customers and the major
project team responding in a timely manner
• Notify customers of equipment not returned at FOH both verbally and
in writing, and raise subsequent invoices for loss charges
• Respond to customer queries in a timely manner
• Liaise with all customers, the major project team and operations to
ensure accurate and prompt deliveries and collections
• Customer complaints, retention•
• Relationship building with client base and Major Projects Team
• Transport movements coordinated in the most cost effective manner
Business Development/ Hire revenue and other revenues
• Ensure hire transactions are administered effectively
• Dealing with all reports Logistics lost items
• Coordinate logistics both in the UK and Europe when required ensuring
maximum efficiency and customer satisfaction
• Working with Client’s coordinate the shipment of equipment to local
and international destinations to meet client requirements and delivery
expectations
• Ensure goods are correctly imported as per company procedure
• Develop supplier agreements with approved third-party logistics
partners
• Ensure that shipping/freight costs are minimised
• Produce accurate commercial documentation for all company shipment
• Ensure compliance with UK Border Agency and other similar
international agencies
• Co-ordinate all personnel movements destined for client contract
ensuring all vaccinations and documentation are kept up to date
through
proactive planning
• Develop and improve processes for the Logistics function
• Develop formal import/export process for all Trade routes
• Correct importation documentation kept on file
• Anticipate the need to take appropriate action and does so prior to
being requested.
• Demonstrate the ability to think and act without guidance or urging
• Ensure contracts are correctly completed
• Ensure customer quotations, both typed and verbal, meet with the
company’s minimum rates policy
• Ensure that all G42 system inputting is accurate
• Ensure records are accurately maintained and scanned
• Inter depot transfers
• Provide reports when required
• Adherence to the Start of Hire (SOH) and Finish of Hire (FOH)
procedures
• Chargeable Invoice Procedures
• Query Resolution
• Ensure all pro forma invoices and customs paperwork is completed
accurately and in line with procedures
• Produce purchase orders for transport movements and inter depot
transfers
• Dispatch report for Hire and charge exception rates
• Scanning of records and paperwork
• Accurate checking of customers purchase orders
• Check dispatch note completed
• Accurate stock levels
• Chargeable Invoice (CI) performance
• Accurate purchase order processing and inter depot transfers
• Accurate booking of transport with external hauliers
• To ensure as far as is reasonably practicable, personal health & safety
• Employee should contact his/her line manager with any concerns
regarding H&S
• Arrange appropriate transfers of equipment between depots on G42,
where it is commercially viable to do so and complete orders and
alleviate stock shortages
• Assist the Regional Hire Manager with stock takes
When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the effective running of the business i.e. provide cover to other departments within the team, provide cover at other branches, interface with clients, partake in stocktake counts, deliver training, attend marketing events and attend development courses.
Qualifications and Experience
Education
• Competent maths and English skills
• Able to read & write to a good standard
Knowledge/background:
• Knowledge of shoring/hire industry advantageous
• Knowledge of customs compliance essential
• Knowledge of import/export procedures essential
• Knowledge of harmonised tariff codes essential
• Knowledge of working with Incoterms essential
• Knowledge of major project proprietary shoring equipment advantageous
• Knowledge of construction/civil engineering industry advantageous
• Good geographical knowledge of UK & International territories essential
• Bilingual in European languages would be advantageous
• Customer Service experience essential
• Knowledge of booking transport to/from Europe advantageous
I.T Skills:
• Basic computer literacy – MS Office/Outlook skills
• Knowledge of G42 or similar hire rental asset management systems essential
• Knowledge of Team Visual or other similar customer relationship management (CRM) systems advantageous
• Excellent telephone manner
• Ability to use UK tradecert system unsupervised would be advantageous