nderselite are currently recruiting for a Roving Facilities Manager for a permanent opportunity with a leading property management and real estate services firm. The role will involve oversight and budget management of several properties throughout the Greater London region. The position will involve some duties that can be completed from home / office but will also involve a number of days on site working across a mixture of office, retail and industrial buildings. Responsibilities of the Roving Facilities Manager will include: Delivery of a legally compliant, safe, customer focussed environments Stakeholder interaction to maintain and grow working relationships Coordination and completion of property inspection Ensuring compliance with risk management practices Health & Safety risk assessments Supplier / contractor management Sustainability management and routine reporting The successful candidate will ideally have: Managing agent and multisite property management experience Strong knowledge of service charge budget management IOSH or NEBOSH qualification Membership of a professional body such as IWFM or equivalent This is a fantastic opportunity for someone who is looking to join a dedicated team and to manage a number of leading mixed-use facilities and properties. If you are an experienced Facilities or Commercial Property Manager looking for a new diverse and flexible working opportunity then please apply now via the link below.
Apr 19, 2024
Full time
nderselite are currently recruiting for a Roving Facilities Manager for a permanent opportunity with a leading property management and real estate services firm. The role will involve oversight and budget management of several properties throughout the Greater London region. The position will involve some duties that can be completed from home / office but will also involve a number of days on site working across a mixture of office, retail and industrial buildings. Responsibilities of the Roving Facilities Manager will include: Delivery of a legally compliant, safe, customer focussed environments Stakeholder interaction to maintain and grow working relationships Coordination and completion of property inspection Ensuring compliance with risk management practices Health & Safety risk assessments Supplier / contractor management Sustainability management and routine reporting The successful candidate will ideally have: Managing agent and multisite property management experience Strong knowledge of service charge budget management IOSH or NEBOSH qualification Membership of a professional body such as IWFM or equivalent This is a fantastic opportunity for someone who is looking to join a dedicated team and to manage a number of leading mixed-use facilities and properties. If you are an experienced Facilities or Commercial Property Manager looking for a new diverse and flexible working opportunity then please apply now via the link below.
An established national Mechanical & Electrical Engineering and Facilities Services provider Job Details To be responsible for overseeing directly employed engineer and specialist sub-contractor Planned Preventative Maintenance (PPM) and PPM remedial works documentation to ensure that mechanical and electrical statutory compliance is maintained in line with the requirements of the Cornwall Council TFM Contract Estates and Building Services specification. Planned Preventative Maintenance Statutory Compliance Have a compressive technical understanding of statutory compliance in commercial properties To ensure that the annual PPM Plan is delivered to the required asset inspection and maintenance date(s) Ensure that PPM service sheets and certification are received as quickly as possible following the service due date and are completed to an acceptable standard Ensure that PPM documentation received is checked, date stamped and signed to identify any issues which give rise to the need for Remedial Works Arising Upload documents to Concerto by PPM job docket reference with flag identifying that Remedial Works Arising have been identified Obtain pricing for Remedial Works Arising and obtain cost approval from Client for any that are outside or above the contract £500 Comprehensive Maintenance Threshold (CMT). Once approved, schedule PPM Remedial Works Arising in Concerto and update the PPM job docket record Manage PPM Remedial Works Arising to ensure that they are prioritised based on risk and urgency and that all works are completed and closed in Concerto in a timely manner. Concerto CAFM System Learn and have a comprehensive understanding of the Clients Concerto CAFM system Ensure that Concerto Scheduled PPM task records are statutory compliant current at all times Provide support for the statutory compliance / planned maintenance activities of the business if required Oversee the financial administration for the works to ensure management of the P&L for each contracted account. Oversea measurements of works as per the various terms of each contract Reconcile, and provide monthly financial applications if required to each customer Manage WIP & avoid Financial penalties Operational Assists the HFM Contract Manager in the monitoring of directly employed engineer performance. Assists the HFM Contract Manager in the monitoring of sub- contractor performance Oversee and escalate any operational contract risk to the HFM Contract Manager Provide management information and positively participate in and contribute to internal and Client Scheduled PPM performance review meetings. Works closely with the contract Help Desk team Qualifications Excellent IT competency including data manipulation and presentation A quick learner Meticulous attention to detail verbal and written Excellent customer interface skills, excellent telephone and communication skills Very well organised, able to prioritise and proactively manage workload to ensure that records management remains up to date and current Commercially and contractually aware of performance penalties Able to quickly identify risk and escalate accordingly Flexible and able to work under pressure and to strict deadlines If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. £24,042
Apr 19, 2024
Full time
An established national Mechanical & Electrical Engineering and Facilities Services provider Job Details To be responsible for overseeing directly employed engineer and specialist sub-contractor Planned Preventative Maintenance (PPM) and PPM remedial works documentation to ensure that mechanical and electrical statutory compliance is maintained in line with the requirements of the Cornwall Council TFM Contract Estates and Building Services specification. Planned Preventative Maintenance Statutory Compliance Have a compressive technical understanding of statutory compliance in commercial properties To ensure that the annual PPM Plan is delivered to the required asset inspection and maintenance date(s) Ensure that PPM service sheets and certification are received as quickly as possible following the service due date and are completed to an acceptable standard Ensure that PPM documentation received is checked, date stamped and signed to identify any issues which give rise to the need for Remedial Works Arising Upload documents to Concerto by PPM job docket reference with flag identifying that Remedial Works Arising have been identified Obtain pricing for Remedial Works Arising and obtain cost approval from Client for any that are outside or above the contract £500 Comprehensive Maintenance Threshold (CMT). Once approved, schedule PPM Remedial Works Arising in Concerto and update the PPM job docket record Manage PPM Remedial Works Arising to ensure that they are prioritised based on risk and urgency and that all works are completed and closed in Concerto in a timely manner. Concerto CAFM System Learn and have a comprehensive understanding of the Clients Concerto CAFM system Ensure that Concerto Scheduled PPM task records are statutory compliant current at all times Provide support for the statutory compliance / planned maintenance activities of the business if required Oversee the financial administration for the works to ensure management of the P&L for each contracted account. Oversea measurements of works as per the various terms of each contract Reconcile, and provide monthly financial applications if required to each customer Manage WIP & avoid Financial penalties Operational Assists the HFM Contract Manager in the monitoring of directly employed engineer performance. Assists the HFM Contract Manager in the monitoring of sub- contractor performance Oversee and escalate any operational contract risk to the HFM Contract Manager Provide management information and positively participate in and contribute to internal and Client Scheduled PPM performance review meetings. Works closely with the contract Help Desk team Qualifications Excellent IT competency including data manipulation and presentation A quick learner Meticulous attention to detail verbal and written Excellent customer interface skills, excellent telephone and communication skills Very well organised, able to prioritise and proactively manage workload to ensure that records management remains up to date and current Commercially and contractually aware of performance penalties Able to quickly identify risk and escalate accordingly Flexible and able to work under pressure and to strict deadlines If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. £24,042
Facilities Manager City of London Brilliant opportunity for experienced Facilities Manager at leading London surveyors and property management company. You ll be responsible for all aspects of facilities management for a portfolio of mostly multi-tenanted commercial buildings along with a few mixed-use commercial/residential sites. It s a well-established client base which includes some flagship buildings, all in Central London. RESPONSIBILITIES include: Managing the delivery of FM services and third-party suppliers Overseeing building related health & safety and other compliance Maintenance and upkeep of assets, plan planned maintenance Development and implementation of strategies and preparation of reports for clients. Overseeing hard and soft services including electrical installations, lighting systems, HVAC, hot + cold water systems Overseeing and supervising maintenance contracts Develop strategies for improving efficiency and reducing costs Review and approve RAMS Assisting with budgets Liaising with and supervising specialist sub-contractors SKILLS REQUIRED: At least 3 years' proven experience as a facilities manager for multi-tenanted commercial buildings Strong working knowledge of technical and facilities best practice Sound health & safety knowledge Ability to anticipate and diagnose faults to a range of plant and machinery Excellent organisational skills Ideally a graduate (or similar) with relevant professional qualification IOSH or NEBOSH and ideally a Qualified Member of BIFM
Apr 19, 2024
Full time
Facilities Manager City of London Brilliant opportunity for experienced Facilities Manager at leading London surveyors and property management company. You ll be responsible for all aspects of facilities management for a portfolio of mostly multi-tenanted commercial buildings along with a few mixed-use commercial/residential sites. It s a well-established client base which includes some flagship buildings, all in Central London. RESPONSIBILITIES include: Managing the delivery of FM services and third-party suppliers Overseeing building related health & safety and other compliance Maintenance and upkeep of assets, plan planned maintenance Development and implementation of strategies and preparation of reports for clients. Overseeing hard and soft services including electrical installations, lighting systems, HVAC, hot + cold water systems Overseeing and supervising maintenance contracts Develop strategies for improving efficiency and reducing costs Review and approve RAMS Assisting with budgets Liaising with and supervising specialist sub-contractors SKILLS REQUIRED: At least 3 years' proven experience as a facilities manager for multi-tenanted commercial buildings Strong working knowledge of technical and facilities best practice Sound health & safety knowledge Ability to anticipate and diagnose faults to a range of plant and machinery Excellent organisational skills Ideally a graduate (or similar) with relevant professional qualification IOSH or NEBOSH and ideally a Qualified Member of BIFM
A sector leading FM provider are hiring an Assistant FM for a corporate contract in central London. Your new company My client are a leading FM provider within their sector, and they are hiring an Assistant Facilities Manager to join their team on a permanent basis to work at a client site in central London. This is a corporate office contract with an investment firm at an excellent location in central London. Your new role As Assistant Facilities Manager, you will support the Facilities Manager in delivering exceptional FM services at a corporate site, focused on delivering hard & soft services. You will be responsible for an office floor of the client's space. Key duties will include: Supporting the facilities manager Taking ownership of FM of a floor of the client's space Liaising with multiple stakeholders - clients on site Facilities admin and coordination Overseeing some in-house cleaners and operatives Liaising with contractors What you'll need to succeed To succeed in this role you will require some experience in a facilities capacity, and the drive and desire to develop within the FM industry. You will require understanding of facilities services in a commercial environment, and relevant experience working within a corporate environment is desirable. What you'll get in return When successful in securing this role you will receive a permanent contract with a leading FM provider within the corporate services sector. You will also receive: £33,000 - £40,000 salary depending on experience Opportunities to develop in FM Other company benefits such as employer pension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
A sector leading FM provider are hiring an Assistant FM for a corporate contract in central London. Your new company My client are a leading FM provider within their sector, and they are hiring an Assistant Facilities Manager to join their team on a permanent basis to work at a client site in central London. This is a corporate office contract with an investment firm at an excellent location in central London. Your new role As Assistant Facilities Manager, you will support the Facilities Manager in delivering exceptional FM services at a corporate site, focused on delivering hard & soft services. You will be responsible for an office floor of the client's space. Key duties will include: Supporting the facilities manager Taking ownership of FM of a floor of the client's space Liaising with multiple stakeholders - clients on site Facilities admin and coordination Overseeing some in-house cleaners and operatives Liaising with contractors What you'll need to succeed To succeed in this role you will require some experience in a facilities capacity, and the drive and desire to develop within the FM industry. You will require understanding of facilities services in a commercial environment, and relevant experience working within a corporate environment is desirable. What you'll get in return When successful in securing this role you will receive a permanent contract with a leading FM provider within the corporate services sector. You will also receive: £33,000 - £40,000 salary depending on experience Opportunities to develop in FM Other company benefits such as employer pension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Principal Commercial Manager circa 70k + Car Allowance + Medical + Bonus Remote with National Travel and a Wiltshire base A unique opportunity for an experienced Principal Commercial Manager to make this newly created role a success. This is such an exciting opportunity, working for one of the largest FM service providers, managing the commercial aspects of Hard FM on a large portfolio of critical UK Government estates. The role will see you driving commerciality of the Hard FM contract, ensuring all projects, planned and reactive maintenance are in line with contracts, completed in line with contractual milestones and that all final accounts are closed on target. As this role relies heavily on face-to-face customer interaction you will be visiting the main site in Wiltshire at least once a week and will have 2-3 days on the road to other sites. You will focus on change management, adhering to contract, identifying works outside of scope and agreeing additional works to circa 100k. You will have a Quantity Surveyor to support with pricing, and will maximise financial performance, profitability and increasing revenue. Role & Responsibilities Leading and taking ownership all commercial matters for this multi-million-pound contract, including all aspects of contracting (monitoring compliance, additional works and contract changes) Working closely with the operational contract delivery team, working together to ensure financial and operational performance. Commercial delivery of the Billable Works programmes, driving Supply Chain performance, Tender Management for Billable Works. Leading effective change management, providing sound commercial guidance to all stakeholders and ensuring compliance with all statutory requirements. Attending meetings where you will provide reports and updates on all commercial matters will be essential and frequent. Candidate Profile Experience as a Principal Commercial Manager or similar with the ability to offer a standalone commercial function based on experience and knowledge gained elsewhere. Solid understanding of pricing and cost modelling, risk analysis and management, dispute resolution and commercial processes. Demonstrable experience with client engagement, with the ability to build and maintain excellent working relationships and a collaborative working environment Ability to motivate through clear and effective direction, delegation, decision making and strive for excellence. Experience from a Facilities Management, Construction, Property Maintenance or similar environment would be ideal but not essential. Experience of working with Government or Local Authority clients would be an advantage in this position. Due to the nature of the position candidate must be a British national with no criminal/activist background and no work history outside of the UK A Corporate legal background or qualifications would be an advantage, but not essential Benefits Summary; Salary of circa 70,000 plus benefits (car allowance, medical for self and partner, 6% matched pension and bonus)
Apr 18, 2024
Full time
Principal Commercial Manager circa 70k + Car Allowance + Medical + Bonus Remote with National Travel and a Wiltshire base A unique opportunity for an experienced Principal Commercial Manager to make this newly created role a success. This is such an exciting opportunity, working for one of the largest FM service providers, managing the commercial aspects of Hard FM on a large portfolio of critical UK Government estates. The role will see you driving commerciality of the Hard FM contract, ensuring all projects, planned and reactive maintenance are in line with contracts, completed in line with contractual milestones and that all final accounts are closed on target. As this role relies heavily on face-to-face customer interaction you will be visiting the main site in Wiltshire at least once a week and will have 2-3 days on the road to other sites. You will focus on change management, adhering to contract, identifying works outside of scope and agreeing additional works to circa 100k. You will have a Quantity Surveyor to support with pricing, and will maximise financial performance, profitability and increasing revenue. Role & Responsibilities Leading and taking ownership all commercial matters for this multi-million-pound contract, including all aspects of contracting (monitoring compliance, additional works and contract changes) Working closely with the operational contract delivery team, working together to ensure financial and operational performance. Commercial delivery of the Billable Works programmes, driving Supply Chain performance, Tender Management for Billable Works. Leading effective change management, providing sound commercial guidance to all stakeholders and ensuring compliance with all statutory requirements. Attending meetings where you will provide reports and updates on all commercial matters will be essential and frequent. Candidate Profile Experience as a Principal Commercial Manager or similar with the ability to offer a standalone commercial function based on experience and knowledge gained elsewhere. Solid understanding of pricing and cost modelling, risk analysis and management, dispute resolution and commercial processes. Demonstrable experience with client engagement, with the ability to build and maintain excellent working relationships and a collaborative working environment Ability to motivate through clear and effective direction, delegation, decision making and strive for excellence. Experience from a Facilities Management, Construction, Property Maintenance or similar environment would be ideal but not essential. Experience of working with Government or Local Authority clients would be an advantage in this position. Due to the nature of the position candidate must be a British national with no criminal/activist background and no work history outside of the UK A Corporate legal background or qualifications would be an advantage, but not essential Benefits Summary; Salary of circa 70,000 plus benefits (car allowance, medical for self and partner, 6% matched pension and bonus)
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Apr 18, 2024
Full time
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Air Conditioning Supervisor - FM Service Provider - Blackburn up to 45K Are you an Engineer looking to take the step into a Supervisor role? CBW are currently recruiting for an Air Conditioning Supervisor to work for a leading FM Service Provider in Blackburn covering the North of England. The successful candidate will be fully qualified in Air Conditioning and will have a proven track record in commercial building maintenance. The successful candidate will be based on various contracts supervising all PPM, Reactive and AC installation projects across the sites. This role offers the chance to work run your own work schedule of managing engineers and off the tools duties. In return the company is offering a competitive salary paying up to 45,000, further training and career progression. Key duties & responsibilities Prepare and assist with estimates for equipment, materials, projects, and services and develop proposals for presentation to the client Complete all relevant paperwork within SLAs Offer technical support to both the FM Manager, client and the engineering team Supervise specialist subcontractors on site Management of client relationships on a daily basis. Ensuring the efficient and effective operation, maintenance and repair of the site's M&E plant and equipment and services. Carry out a daily site walk around to ensure that all areas we are responsible for are free from rubbish etc and kept clean and tidy Review the log books - Each week go through a different log book to ensure it is up to date and holds all the relevant information. Prioritising and delegating reactive and planned preventative maintenance tasks to the engineering team and supply partners ensuring optimum levels of service delivery are being achieved. Ensure that planned preventative maintenance is carried out in line with task schedules and industry best practices. This will be managed through the client CAFM system Carry out hands on maintenance alongside supervisory duties Hours of work Monday to Friday - 08:00am to 17.00pm (40 hour week) Requirements Qualified in an engineering discipline (AC); C&G, HNC, HND or higher. A proven track record in commercial building maintenance Carry out hands on maintenance as and when required Experience within a similar role in the AC industry Ability to communicate both verbally and in writing with all levels of staff and clients. IOSH qualified. Ability to manage and prioritise a demanding and varying workload. Excellent communication and customer service skills Extensive knowledge of AC mechanical and electrical systems Ability to manage and prioritise a demanding and varying workload Safe systems of Work Procedure - PTW, RAMS experience Health and safety and statutory compliance knowledge Ability to pass and DBS check Package & Benefits Salary up to 45K Full expensed company van and fuel card 24 days holiday plus 8 bank holidays Life assurance Employee discount shopping scheme Gym membership discount Cycle to work scheme Holiday buy and sell scheme
Apr 17, 2024
Full time
Air Conditioning Supervisor - FM Service Provider - Blackburn up to 45K Are you an Engineer looking to take the step into a Supervisor role? CBW are currently recruiting for an Air Conditioning Supervisor to work for a leading FM Service Provider in Blackburn covering the North of England. The successful candidate will be fully qualified in Air Conditioning and will have a proven track record in commercial building maintenance. The successful candidate will be based on various contracts supervising all PPM, Reactive and AC installation projects across the sites. This role offers the chance to work run your own work schedule of managing engineers and off the tools duties. In return the company is offering a competitive salary paying up to 45,000, further training and career progression. Key duties & responsibilities Prepare and assist with estimates for equipment, materials, projects, and services and develop proposals for presentation to the client Complete all relevant paperwork within SLAs Offer technical support to both the FM Manager, client and the engineering team Supervise specialist subcontractors on site Management of client relationships on a daily basis. Ensuring the efficient and effective operation, maintenance and repair of the site's M&E plant and equipment and services. Carry out a daily site walk around to ensure that all areas we are responsible for are free from rubbish etc and kept clean and tidy Review the log books - Each week go through a different log book to ensure it is up to date and holds all the relevant information. Prioritising and delegating reactive and planned preventative maintenance tasks to the engineering team and supply partners ensuring optimum levels of service delivery are being achieved. Ensure that planned preventative maintenance is carried out in line with task schedules and industry best practices. This will be managed through the client CAFM system Carry out hands on maintenance alongside supervisory duties Hours of work Monday to Friday - 08:00am to 17.00pm (40 hour week) Requirements Qualified in an engineering discipline (AC); C&G, HNC, HND or higher. A proven track record in commercial building maintenance Carry out hands on maintenance as and when required Experience within a similar role in the AC industry Ability to communicate both verbally and in writing with all levels of staff and clients. IOSH qualified. Ability to manage and prioritise a demanding and varying workload. Excellent communication and customer service skills Extensive knowledge of AC mechanical and electrical systems Ability to manage and prioritise a demanding and varying workload Safe systems of Work Procedure - PTW, RAMS experience Health and safety and statutory compliance knowledge Ability to pass and DBS check Package & Benefits Salary up to 45K Full expensed company van and fuel card 24 days holiday plus 8 bank holidays Life assurance Employee discount shopping scheme Gym membership discount Cycle to work scheme Holiday buy and sell scheme
Job Title: Head of Commercial Procurement Location: Farringdon, London or Beeston, Nottingham Job Type: Permanent Full-Time Position Salary Banding: Nottingham: 72,618 - 76,440 London: 83,511 - 87,906 About Us: Are you looking for a job that gives something back? Do you yearn for a role that contributes towards our vision that everyone should have a home and the chance to live well? Do you have strong commercial skills with a desire to collaborate to make a positive difference? If so, come and join one of the UK s leading providers of affordable housing and care & support services. We employ over 2000 people to manage & develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. We dare you to join us! This role: As a senior team member of the Procurement Team, you will support the Director of Procurement & Sustainably in the creation of organisational excellence in procurement and purchasing. Leading through a Commercial approach, you will manage a team of Category Managers to develop excellent stakeholder relationships, deliver robust project leadership and adopt a commercial approach to problem-solving. You will oversee all strategic sourcing & tendering activities for all categories and contribute significantly to the successful delivery of procurement projects. You will identify and work to exceed internal & external customer expectations by delivering demonstrable value for money, creating innovative and robust approaches to getting the best from our suppliers and upholding compliance with all relevant regulations and legislation, including our own internal financial procedures. You will also develop our capabilities for all buying and commercial Procurement activities, whether regulated or otherwise, ensuring we always deliver, measure & improve VFM and negotiate the best terms with our suppliers. You will oversee the implementation and delivery of SRM working in conjunction with our Head of Sustainability & Supplier Management. What you'll need to succeed: You will already be a senior commercial procurement professional and have demonstrable experience, understanding & application of strategic sourcing methodologies & category management techniques. You will have extensive knowledge of previously managing a team to encourage their best and continually drive for high performance. At MTVH, you will develop, motivate and lead the Category Management team across a diverse spending portfolio, in accordance with agreed strategies & processes to optimise MTVH?s procurement spend. You will keep abreast of and ensure overall compliance with the latest internal financial procedures, relevant legislation & regulatory procurement compliance and lead the team to find a compliant balance of a flexible & commercial approach to project management. In order to deliver a comprehensive and commercial Category approach, you will ensure you are continually up to date and monitoring & reporting the detailed expenditure within each category, the suppliers & operating markets, the products & services they provide, current performance & service levels, value for money & opportunities for efficiency, and you will work to understand existing supplier performance and contract compliance in liaison with stakeholders. You will also ensure all Social Value and Sustainability requirements are negotiated into relevant contracts & you will work with relevant teams to ensure supplier promises are delivered. Additionally, you will support and oversee Supplier Relationship Management activities for key and critical suppliers, including supplier segmentation, contract management, supplier risk identification and mitigation and supplier performance. You will work to create strategic stakeholder relationships and hold your team accountable for excellence in procurement We also expect the qualifications/technical competencies (or equivalents) as specified below: Strategic thinker and ability to create and implement robust plans to make & improve progress across a diverse range of spend. Senior specialist commercial or industry experience in purchasing and supply in a senior management role. Significant experience & understanding and application of Strategic sourcing methodologies. Member of Chartered Institute of Purchasing and Supply (CIPS) or appropriate professional institute or relevant experience. Masters or degree level qualification plus senior specialist procurement knowledge and experience. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 17, 2024
Full time
Job Title: Head of Commercial Procurement Location: Farringdon, London or Beeston, Nottingham Job Type: Permanent Full-Time Position Salary Banding: Nottingham: 72,618 - 76,440 London: 83,511 - 87,906 About Us: Are you looking for a job that gives something back? Do you yearn for a role that contributes towards our vision that everyone should have a home and the chance to live well? Do you have strong commercial skills with a desire to collaborate to make a positive difference? If so, come and join one of the UK s leading providers of affordable housing and care & support services. We employ over 2000 people to manage & develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. We dare you to join us! This role: As a senior team member of the Procurement Team, you will support the Director of Procurement & Sustainably in the creation of organisational excellence in procurement and purchasing. Leading through a Commercial approach, you will manage a team of Category Managers to develop excellent stakeholder relationships, deliver robust project leadership and adopt a commercial approach to problem-solving. You will oversee all strategic sourcing & tendering activities for all categories and contribute significantly to the successful delivery of procurement projects. You will identify and work to exceed internal & external customer expectations by delivering demonstrable value for money, creating innovative and robust approaches to getting the best from our suppliers and upholding compliance with all relevant regulations and legislation, including our own internal financial procedures. You will also develop our capabilities for all buying and commercial Procurement activities, whether regulated or otherwise, ensuring we always deliver, measure & improve VFM and negotiate the best terms with our suppliers. You will oversee the implementation and delivery of SRM working in conjunction with our Head of Sustainability & Supplier Management. What you'll need to succeed: You will already be a senior commercial procurement professional and have demonstrable experience, understanding & application of strategic sourcing methodologies & category management techniques. You will have extensive knowledge of previously managing a team to encourage their best and continually drive for high performance. At MTVH, you will develop, motivate and lead the Category Management team across a diverse spending portfolio, in accordance with agreed strategies & processes to optimise MTVH?s procurement spend. You will keep abreast of and ensure overall compliance with the latest internal financial procedures, relevant legislation & regulatory procurement compliance and lead the team to find a compliant balance of a flexible & commercial approach to project management. In order to deliver a comprehensive and commercial Category approach, you will ensure you are continually up to date and monitoring & reporting the detailed expenditure within each category, the suppliers & operating markets, the products & services they provide, current performance & service levels, value for money & opportunities for efficiency, and you will work to understand existing supplier performance and contract compliance in liaison with stakeholders. You will also ensure all Social Value and Sustainability requirements are negotiated into relevant contracts & you will work with relevant teams to ensure supplier promises are delivered. Additionally, you will support and oversee Supplier Relationship Management activities for key and critical suppliers, including supplier segmentation, contract management, supplier risk identification and mitigation and supplier performance. You will work to create strategic stakeholder relationships and hold your team accountable for excellence in procurement We also expect the qualifications/technical competencies (or equivalents) as specified below: Strategic thinker and ability to create and implement robust plans to make & improve progress across a diverse range of spend. Senior specialist commercial or industry experience in purchasing and supply in a senior management role. Significant experience & understanding and application of Strategic sourcing methodologies. Member of Chartered Institute of Purchasing and Supply (CIPS) or appropriate professional institute or relevant experience. Masters or degree level qualification plus senior specialist procurement knowledge and experience. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Established Building Society, Property & FM role, Belfast based, Highly Attractive Benefits Your new company Hays Belfast are working with an established Building Society based in Belfast that has branches located across Northern Ireland and employ over 180 staff to source a Property and Facilities Manager. Your new role This is a full-time permanent job based in Belfast where you will report to the Head of Operations and have responsibility for: Building Maintenance & Services Landlord and Tenant Management Fire & Security Health & Safety Energy Management Cleaning & Waste Building/Fit out Projects. The estate comprises 12 commercial premises, which are a mix of owner-occupier and leasehold tenant, located in different towns and cities within Northern Ireland, therefore you will be required to travel to different sites as and when required. In this role you will be the in-house expert on all matters relating to this organisation's estate management. Working autonomously, you will be the main point of contact with all external contractors, consultants, utility providers and relevant government agencies. A full job description can be provided on request. What you'll need to succeed To be eligible for this position you must have a NEBOSH or equivalent in Health & Safety OR a time served construction or engineering apprenticeship and be able to demonstrate 2 years' experience from working in a similar role and managing the following workload: Managing a multi-site property estate including freehold and leasehold premises. Managing planned and reactive maintenance. Managing contractors, third party service providers and cleaning contracts. Understanding of Landlord/tenant obligations. Health & Safety including Fire, Legionella, statutory inspections. Budgeting and managing a Service Charge. It is essential to have a UK driving licence with access to a vehicle suitable for the role. What you'll get in return This is a unique opportunity to join an established organisation, at the helm of their estate management function at a time when they are embarking on a programme of works to renovate and refurbish their premises, breathing new life into the working environment for their staff and customers. This role offers a superb list of benefits, including a salary in the range of £40,000 to £50,000 depending on experience and qualifications. Additional benefits include: Performance related bonus Company Pension - 10/15/20% employer contribution options 38 days annual leave including stat days Free BUPA healthcare cover Life assurance x4 salary 35 hours per week, Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 16, 2024
Full time
Established Building Society, Property & FM role, Belfast based, Highly Attractive Benefits Your new company Hays Belfast are working with an established Building Society based in Belfast that has branches located across Northern Ireland and employ over 180 staff to source a Property and Facilities Manager. Your new role This is a full-time permanent job based in Belfast where you will report to the Head of Operations and have responsibility for: Building Maintenance & Services Landlord and Tenant Management Fire & Security Health & Safety Energy Management Cleaning & Waste Building/Fit out Projects. The estate comprises 12 commercial premises, which are a mix of owner-occupier and leasehold tenant, located in different towns and cities within Northern Ireland, therefore you will be required to travel to different sites as and when required. In this role you will be the in-house expert on all matters relating to this organisation's estate management. Working autonomously, you will be the main point of contact with all external contractors, consultants, utility providers and relevant government agencies. A full job description can be provided on request. What you'll need to succeed To be eligible for this position you must have a NEBOSH or equivalent in Health & Safety OR a time served construction or engineering apprenticeship and be able to demonstrate 2 years' experience from working in a similar role and managing the following workload: Managing a multi-site property estate including freehold and leasehold premises. Managing planned and reactive maintenance. Managing contractors, third party service providers and cleaning contracts. Understanding of Landlord/tenant obligations. Health & Safety including Fire, Legionella, statutory inspections. Budgeting and managing a Service Charge. It is essential to have a UK driving licence with access to a vehicle suitable for the role. What you'll get in return This is a unique opportunity to join an established organisation, at the helm of their estate management function at a time when they are embarking on a programme of works to renovate and refurbish their premises, breathing new life into the working environment for their staff and customers. This role offers a superb list of benefits, including a salary in the range of £40,000 to £50,000 depending on experience and qualifications. Additional benefits include: Performance related bonus Company Pension - 10/15/20% employer contribution options 38 days annual leave including stat days Free BUPA healthcare cover Life assurance x4 salary 35 hours per week, Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Commercial and Procurement Manager Ref: 30257 UK The Opportunity We are currently seeking a highly motivated and experienced Commercial and Procurement Manager to join our team. As the Commercial and Procurement Manager, you will be responsible for overseeing and managing all aspects of commercial and procurement activities within our organization. You will play a crucial role in driving the organization's commercial operations and ensuring that our procurement processes are efficient, cost-effective and aligned with our strategic objectives. To succeed in this role, you must have excellent communication and negotiation skills, as well as a strong business acumen and commercial awareness. You must also have the ability to build and maintain effective relationships with internal and external stakeholders and be able to effectively manage a team. Key Responsibilities: Directly supports account teams on contract issues including liabilities, payment mechanisms, KPIs, scope and specifications to drive efficiencies on existing contracts. Ensures risk & opportunity registers are maintained by account management teams and all items have clear action plans. Supports the management of risks and opportunities identified by the account teams. Provides support to account teams on contract variations and change orders ensuring they are executed in accordance with the specific requirements of each contract and internal policies and procedures. Supports the sector leads and contract managers to keep the central contract register up-to-date and accurate. Reviews Head Contract Commercial Reviews to ensure they are updated following contract variations. Providers ad-hoc support to the commercial team during bids and negotiations. Inputs to the development and improvement of internal systems, processes and procedures with commercial requirements. Manages the Adobe sign process for all documents requiring sign-off and signature by internal and external stakeholders. Supplier Relationship Management (SRM) including leading Supplier QBR's and supporting performance ratings. Strategic procurement, including sourcing, selecting and negotiating with suppliers, SRM, developing our preferred supplier programme, spend analysis etc. Drafting of procurement and contractual documents. Managing the contract register, supplier directory and Sharepoint portal. Supporting ethical and sustainable procurement including social value, supplier diversity, tackling modern slavery, etc. The ideal candidate will have: FM and Managed Services sector experience Experience in commercial contract management. Contract Lifecycle management (CLM). Experienced in Risk and Opportunity Management. Managing KPI's and Payment Mechanisms experience. Understands the risk and implications of key contract terms. Training and experience in contract law and contract formulation. Working knowledge of the relevant forms of contract (e.g. NEC, bespoke FM contracts). Proficiency in the MS office suite including Excel, Power Point, Outlook, Teams, sharepoint, working on working on shared documents etc. Knowledge of financial and FM centric operational processes Digitally competent in PowerBI. RICS/QS qualification. Relevant degree or equivalent qualification in Business or other relevant subjects. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Apr 15, 2024
Full time
Commercial and Procurement Manager Ref: 30257 UK The Opportunity We are currently seeking a highly motivated and experienced Commercial and Procurement Manager to join our team. As the Commercial and Procurement Manager, you will be responsible for overseeing and managing all aspects of commercial and procurement activities within our organization. You will play a crucial role in driving the organization's commercial operations and ensuring that our procurement processes are efficient, cost-effective and aligned with our strategic objectives. To succeed in this role, you must have excellent communication and negotiation skills, as well as a strong business acumen and commercial awareness. You must also have the ability to build and maintain effective relationships with internal and external stakeholders and be able to effectively manage a team. Key Responsibilities: Directly supports account teams on contract issues including liabilities, payment mechanisms, KPIs, scope and specifications to drive efficiencies on existing contracts. Ensures risk & opportunity registers are maintained by account management teams and all items have clear action plans. Supports the management of risks and opportunities identified by the account teams. Provides support to account teams on contract variations and change orders ensuring they are executed in accordance with the specific requirements of each contract and internal policies and procedures. Supports the sector leads and contract managers to keep the central contract register up-to-date and accurate. Reviews Head Contract Commercial Reviews to ensure they are updated following contract variations. Providers ad-hoc support to the commercial team during bids and negotiations. Inputs to the development and improvement of internal systems, processes and procedures with commercial requirements. Manages the Adobe sign process for all documents requiring sign-off and signature by internal and external stakeholders. Supplier Relationship Management (SRM) including leading Supplier QBR's and supporting performance ratings. Strategic procurement, including sourcing, selecting and negotiating with suppliers, SRM, developing our preferred supplier programme, spend analysis etc. Drafting of procurement and contractual documents. Managing the contract register, supplier directory and Sharepoint portal. Supporting ethical and sustainable procurement including social value, supplier diversity, tackling modern slavery, etc. The ideal candidate will have: FM and Managed Services sector experience Experience in commercial contract management. Contract Lifecycle management (CLM). Experienced in Risk and Opportunity Management. Managing KPI's and Payment Mechanisms experience. Understands the risk and implications of key contract terms. Training and experience in contract law and contract formulation. Working knowledge of the relevant forms of contract (e.g. NEC, bespoke FM contracts). Proficiency in the MS office suite including Excel, Power Point, Outlook, Teams, sharepoint, working on working on shared documents etc. Knowledge of financial and FM centric operational processes Digitally competent in PowerBI. RICS/QS qualification. Relevant degree or equivalent qualification in Business or other relevant subjects. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
Head of Projects circa 80,000 plus Car Allowance, Healthcare, Pension UK-wide One of our newest clients, a global mammoth in the facilities management sector, is looking to appoint a Head of Projects to deliver a variety of high value CAPEX upgrade projects within a large portfolio of sites across the UK, including multiple live manufacturing environments. This is a fantastic time to join our client, to work on one of their key accounts as Head of Projects. Managing a team of project managers, you will ensure the cost effective and timely delivery of all project obligations and service provisions. The role has come about due to planned and very exciting growth and will see you combining strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. There is great scope for personal and professional development in this role and within the company as a whole, making this a great time to join one of the most recognisable names within the facilities management sector. Role & Responsibilities Focus on building relationships with all managers, clients, operational and FM team across the UK. Good project and people management skills are essential. Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities in order to maintain and improve the net profitability of the business Prepare annual business plans and budgets for the contract portfolio Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships Manage sub-contractors effectively both financially and commercially. Provide leadership and direction to site-based staff and Project Managers, developing skills matrix and development plan, ensuring correct skill & competence levels of site-based team to meet the contract scope Candidate Profile Experienced in directing and developing multi-disciplined teams across wide geographical territories Demonstrable experience of leading change with a clear understanding of transformational leadership and an ability to change organisations, culture and behaviours A driver of people and projects with a very strong commercial awareness and a track record of achievement on complex and demanding contracts and accounts Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure Educated to degree level and a member of a relevant professional institute Appropriate trade qualifications either Electrical or Mechanical of fabric Good IT skills including Excel, MS Projects, Office 365, PowerPoint and Word Conversant with all statutory compliance processes and procedures such as CDM 2015; Building Regulations; British Standards; RIBA Stages and those set out within a specification A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy Valid full driving licence Must have right to work in the UK and ability to pass BPSS security screening In return, you will receive an excellent salary, a fantastic benefits package which I am more than happy to discuss with successful candidates, and the opportunity to work for one of the biggest Facilities Management service providers in the world. Founded in 1994, our client is a 15.3 billion revenue company covering facilities, projects, assets and more. With a major presence in the UK & USA, they provide services across mechanical, electrical, HVAC, catering, front of house, security, cleaning and more. Our client has over 60 awards recognising their high level of performance in areas including performance, culture and outstandingly low levels of error. Benefits Summary; Salary of up to circa 80,000 plus benefits
Apr 15, 2024
Full time
Head of Projects circa 80,000 plus Car Allowance, Healthcare, Pension UK-wide One of our newest clients, a global mammoth in the facilities management sector, is looking to appoint a Head of Projects to deliver a variety of high value CAPEX upgrade projects within a large portfolio of sites across the UK, including multiple live manufacturing environments. This is a fantastic time to join our client, to work on one of their key accounts as Head of Projects. Managing a team of project managers, you will ensure the cost effective and timely delivery of all project obligations and service provisions. The role has come about due to planned and very exciting growth and will see you combining strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. There is great scope for personal and professional development in this role and within the company as a whole, making this a great time to join one of the most recognisable names within the facilities management sector. Role & Responsibilities Focus on building relationships with all managers, clients, operational and FM team across the UK. Good project and people management skills are essential. Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities in order to maintain and improve the net profitability of the business Prepare annual business plans and budgets for the contract portfolio Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships Manage sub-contractors effectively both financially and commercially. Provide leadership and direction to site-based staff and Project Managers, developing skills matrix and development plan, ensuring correct skill & competence levels of site-based team to meet the contract scope Candidate Profile Experienced in directing and developing multi-disciplined teams across wide geographical territories Demonstrable experience of leading change with a clear understanding of transformational leadership and an ability to change organisations, culture and behaviours A driver of people and projects with a very strong commercial awareness and a track record of achievement on complex and demanding contracts and accounts Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure Educated to degree level and a member of a relevant professional institute Appropriate trade qualifications either Electrical or Mechanical of fabric Good IT skills including Excel, MS Projects, Office 365, PowerPoint and Word Conversant with all statutory compliance processes and procedures such as CDM 2015; Building Regulations; British Standards; RIBA Stages and those set out within a specification A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy Valid full driving licence Must have right to work in the UK and ability to pass BPSS security screening In return, you will receive an excellent salary, a fantastic benefits package which I am more than happy to discuss with successful candidates, and the opportunity to work for one of the biggest Facilities Management service providers in the world. Founded in 1994, our client is a 15.3 billion revenue company covering facilities, projects, assets and more. With a major presence in the UK & USA, they provide services across mechanical, electrical, HVAC, catering, front of house, security, cleaning and more. Our client has over 60 awards recognising their high level of performance in areas including performance, culture and outstandingly low levels of error. Benefits Summary; Salary of up to circa 80,000 plus benefits
HAMILTON ROWE RECRUITMENT SERVICES LTD
Croydon, London
Building Manager - Leading Managing Agent - 170,000 Sq Ft Multi Tenanted Commercial Building - £55k + Package - Croydon, Surrey Are you a Building Manager looking for the opportunity to take ownership of a prestigious 170,000 Sq Ft commercial Trophy Building in Croydon? Do you have experience managing a variety of corporate tenants and on-site FM staff, whilst delivering a 5 FM service provision across both hard and soft services on Trophy Buildings? I am currently recruiting for an exciting new position for a Building Manager to head up the FM services across a state of the art, multi tenanted commercial building in Croydon. Benefits: Fantastic team culture within an award winning organisation You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK s finest privately owned commercial Real Estate. Support from internal director s with years of experience in the delivery of best in class FM service provisions Building Manager Responsibilities: Management of a best in class FM service provision to multiple corporate tenants across this trophy building. Oversight of ESG initiatives across the site. Daily tenant liaison, forming close working relationships with tenants and clients on site Service charge budget preparation, management and reconciliation of around £2 million per annum Health & safety management Hard and soft service contractor management Project management and refurbishment works Requirements: The successful candidate will have 5 + years experience in a similar role with service charge budget experience and previous experience of working on a Trophy Asset. MIWFM (Desirable but not essential) IOSH/ Nebosh certificate This is an exciting opportunity, paying an attractive salary of up to £55k + Package with the chance to work for a company that invests in their people and career progression.
Apr 14, 2024
Full time
Building Manager - Leading Managing Agent - 170,000 Sq Ft Multi Tenanted Commercial Building - £55k + Package - Croydon, Surrey Are you a Building Manager looking for the opportunity to take ownership of a prestigious 170,000 Sq Ft commercial Trophy Building in Croydon? Do you have experience managing a variety of corporate tenants and on-site FM staff, whilst delivering a 5 FM service provision across both hard and soft services on Trophy Buildings? I am currently recruiting for an exciting new position for a Building Manager to head up the FM services across a state of the art, multi tenanted commercial building in Croydon. Benefits: Fantastic team culture within an award winning organisation You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK s finest privately owned commercial Real Estate. Support from internal director s with years of experience in the delivery of best in class FM service provisions Building Manager Responsibilities: Management of a best in class FM service provision to multiple corporate tenants across this trophy building. Oversight of ESG initiatives across the site. Daily tenant liaison, forming close working relationships with tenants and clients on site Service charge budget preparation, management and reconciliation of around £2 million per annum Health & safety management Hard and soft service contractor management Project management and refurbishment works Requirements: The successful candidate will have 5 + years experience in a similar role with service charge budget experience and previous experience of working on a Trophy Asset. MIWFM (Desirable but not essential) IOSH/ Nebosh certificate This is an exciting opportunity, paying an attractive salary of up to £55k + Package with the chance to work for a company that invests in their people and career progression.
HAMILTON ROWE RECRUITMENT SERVICES LTD
City, London
Senior Facilities Manager - Leading Managing Agent - Central London - Up to £75k + Package Are you a Senior Facilities Manager that would like the opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings in London for one designated client? Do you have experience of managing corporate clientele and in-house staff, whilst delivering a 5 FM service provision across both hard and soft services on Trophy Buildings in London? I am currently recruiting for an exciting new position for a Senior Facilities Manager to head up the FM services across a handful of Trophy, Multi Tenanted commercial buildings in London. In this role as the Senior Facilities Manager, you will be responsible for the management of the site based teams, ESG delivery and client relationship. Benefits: Fantastic team culture within an award winning organisation You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK s finest privately owned commercial Real Estate. Support from internal director s with years of experience in the delivery of best in class FM service provisions Responsibilities: Management of a best in class FM service provision to multiple various trophy sites, through the management of site based staff. Oversight of ESG initiatives across the portfolio. Daily tenant liaison, forming close working relationships with tenants and clients on site Service charge budget preparation, management and reconciliation of around £5 million per annum Health & safety management Hard and soft service contractor management Project management and refurbishment works Requirements: The successful candidate will have 4 + years experience in a similar role with service charge budget experience and previous experience of working on a Trophy Asset. MIWFM (Desirable but not essential) IOSH/ Nebosh certificate This is an exciting opportunity, paying an attractive salary of up to £75k with the chance to work for a company that invests in their people and their careers.
Apr 13, 2024
Full time
Senior Facilities Manager - Leading Managing Agent - Central London - Up to £75k + Package Are you a Senior Facilities Manager that would like the opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings in London for one designated client? Do you have experience of managing corporate clientele and in-house staff, whilst delivering a 5 FM service provision across both hard and soft services on Trophy Buildings in London? I am currently recruiting for an exciting new position for a Senior Facilities Manager to head up the FM services across a handful of Trophy, Multi Tenanted commercial buildings in London. In this role as the Senior Facilities Manager, you will be responsible for the management of the site based teams, ESG delivery and client relationship. Benefits: Fantastic team culture within an award winning organisation You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK s finest privately owned commercial Real Estate. Support from internal director s with years of experience in the delivery of best in class FM service provisions Responsibilities: Management of a best in class FM service provision to multiple various trophy sites, through the management of site based staff. Oversight of ESG initiatives across the portfolio. Daily tenant liaison, forming close working relationships with tenants and clients on site Service charge budget preparation, management and reconciliation of around £5 million per annum Health & safety management Hard and soft service contractor management Project management and refurbishment works Requirements: The successful candidate will have 4 + years experience in a similar role with service charge budget experience and previous experience of working on a Trophy Asset. MIWFM (Desirable but not essential) IOSH/ Nebosh certificate This is an exciting opportunity, paying an attractive salary of up to £75k with the chance to work for a company that invests in their people and their careers.
The role of the Building Manager is to deliver our high standard of customer service and Health, Safety and Facilities Management; implementing all agreed service levels for both Hard and Soft services. The ideal candidate would have a solid background in property management, specifically within the commercial sector or a managing agent. Client Details Our client is a renowned firm in the property sector that manages an extensive portfolio of commercial properties. With a substantial workforce, this organisation is known for its commitment to providing top-tier services to its clients. Description Manage daily operations of commercial properties. Oversee maintenance activities and ensure timely resolution of issues. Coordinate with facilities management team to optimise property utilisation. Implement and adhere to health and safety standards. Address tenant queries and ensure high levels of customer satisfaction. Monitor and manage budget and expenditures. Conduct regular building inspections and recommend improvements. Collaborate with relevant departments to ensure compliance with property regulations. Undertake regular contract meetings with suppliers including a formal assessment of performance, competence and compliance through a performance management system (KPI's). Profile A successful Building Manager-Commercial should have: IOSH(essential) NEBOSH(desirable) IWFM(desirable) 5 years experience in Facilities management working with managing agents. Experience managing commercial properties. An understanding of ESG and sustainable building initiatives Strong contract management skills with experience of a formal performance management system desirable. Strong knowledge and experience of all soft services aspects of facilities management. A good understanding of hard services in the facilities environment and the ability to articulate an issue in simple and accurate terms. Awareness training in fire risk, water hygiene management & working at height Exceptional organisational and leadership skills. Job Offer A competitive salary package A chance to work in a challenging yet rewarding environment. Generous holiday leave. Opportunities for professional growth and development.
Apr 12, 2024
Full time
The role of the Building Manager is to deliver our high standard of customer service and Health, Safety and Facilities Management; implementing all agreed service levels for both Hard and Soft services. The ideal candidate would have a solid background in property management, specifically within the commercial sector or a managing agent. Client Details Our client is a renowned firm in the property sector that manages an extensive portfolio of commercial properties. With a substantial workforce, this organisation is known for its commitment to providing top-tier services to its clients. Description Manage daily operations of commercial properties. Oversee maintenance activities and ensure timely resolution of issues. Coordinate with facilities management team to optimise property utilisation. Implement and adhere to health and safety standards. Address tenant queries and ensure high levels of customer satisfaction. Monitor and manage budget and expenditures. Conduct regular building inspections and recommend improvements. Collaborate with relevant departments to ensure compliance with property regulations. Undertake regular contract meetings with suppliers including a formal assessment of performance, competence and compliance through a performance management system (KPI's). Profile A successful Building Manager-Commercial should have: IOSH(essential) NEBOSH(desirable) IWFM(desirable) 5 years experience in Facilities management working with managing agents. Experience managing commercial properties. An understanding of ESG and sustainable building initiatives Strong contract management skills with experience of a formal performance management system desirable. Strong knowledge and experience of all soft services aspects of facilities management. A good understanding of hard services in the facilities environment and the ability to articulate an issue in simple and accurate terms. Awareness training in fire risk, water hygiene management & working at height Exceptional organisational and leadership skills. Job Offer A competitive salary package A chance to work in a challenging yet rewarding environment. Generous holiday leave. Opportunities for professional growth and development.
Job Title: Sales Coordinator Location: London (Hybrid) Salary: 35,000- 45,000 (DOE) Company Overview: We are thrilled to extend a fantastic opportunity for a Sales Coordinator to work for a UK Leading facilities management business. Our client is a global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. They are a progressive thought-leader within the FM world. Role Purpose: As a Sales Coordinator, you'll play a pivotal role in supporting the Business Development Manager and Senior Management team. Your mission is to ensure the seamless provision of administrative support, maintaining meticulous records and facilitating the development of winning tenders. Key Responsibilities: Sales Support Coordinator: Complete pre-qualification questionnaires, keeping the Business Development Manager updated on progress. Conduct thorough customer research and due diligence on prospects, crafting comprehensive information packs. Collaborate closely with the Business Development Manager to manage tenders from inception to submission. Write tailored bid responses, ensuring accuracy and adherence to client specifications. Manage communication between clients and internal stakeholders throughout the bid process. Proactively stay abreast of industry trends to enhance bid responses and raise company profile. Build strong relationships across operational teams and support functions. Assist in the preparation of marketing materials, presentations, and client meetings. Contribute to the development of systems and procedures to streamline the sales process. Business Unit Coordinator: Provide administrative support to business unit management and contract support team. Maintain central contract filing, prepare reports, and manage the Business Unit Director's diary. Organise team and contract review meetings, and coordinate training courses for staff. Handle inquiries from site-based staff and clients, ensuring prompt resolution. Undertake miscellaneous duties as directed by Finance Manager and Business Unit Director. Maintain office supplies and ensure efficient office operations. Required Experience: Previous experience in a similar role within a medium-sized business. Excellent communication skills with the ability to liaise with stakeholders at all levels. Strong command of the English language, both verbal and written, with keen attention to detail. Customer-focused approach with the ability to work independently and as part of a team. Discretion and confidentiality in handling sensitive information. Ability to work under pressure, manage deadlines, and adapt to changing priorities. Flexibility to work outside core office hours and travel occasionally. Education & Training: GCSE or equivalent qualification in English and Maths (Essential). Higher educational qualifications such as A level/HNC/D (Desirable). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) (Essential) Experience with InDesign and Finance Support Systems (Desirable) If you're ready to take on this exciting challenge and contribute to continued success, we'd love to hear from you. Only one click away!
Apr 12, 2024
Full time
Job Title: Sales Coordinator Location: London (Hybrid) Salary: 35,000- 45,000 (DOE) Company Overview: We are thrilled to extend a fantastic opportunity for a Sales Coordinator to work for a UK Leading facilities management business. Our client is a global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. They are a progressive thought-leader within the FM world. Role Purpose: As a Sales Coordinator, you'll play a pivotal role in supporting the Business Development Manager and Senior Management team. Your mission is to ensure the seamless provision of administrative support, maintaining meticulous records and facilitating the development of winning tenders. Key Responsibilities: Sales Support Coordinator: Complete pre-qualification questionnaires, keeping the Business Development Manager updated on progress. Conduct thorough customer research and due diligence on prospects, crafting comprehensive information packs. Collaborate closely with the Business Development Manager to manage tenders from inception to submission. Write tailored bid responses, ensuring accuracy and adherence to client specifications. Manage communication between clients and internal stakeholders throughout the bid process. Proactively stay abreast of industry trends to enhance bid responses and raise company profile. Build strong relationships across operational teams and support functions. Assist in the preparation of marketing materials, presentations, and client meetings. Contribute to the development of systems and procedures to streamline the sales process. Business Unit Coordinator: Provide administrative support to business unit management and contract support team. Maintain central contract filing, prepare reports, and manage the Business Unit Director's diary. Organise team and contract review meetings, and coordinate training courses for staff. Handle inquiries from site-based staff and clients, ensuring prompt resolution. Undertake miscellaneous duties as directed by Finance Manager and Business Unit Director. Maintain office supplies and ensure efficient office operations. Required Experience: Previous experience in a similar role within a medium-sized business. Excellent communication skills with the ability to liaise with stakeholders at all levels. Strong command of the English language, both verbal and written, with keen attention to detail. Customer-focused approach with the ability to work independently and as part of a team. Discretion and confidentiality in handling sensitive information. Ability to work under pressure, manage deadlines, and adapt to changing priorities. Flexibility to work outside core office hours and travel occasionally. Education & Training: GCSE or equivalent qualification in English and Maths (Essential). Higher educational qualifications such as A level/HNC/D (Desirable). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) (Essential) Experience with InDesign and Finance Support Systems (Desirable) If you're ready to take on this exciting challenge and contribute to continued success, we'd love to hear from you. Only one click away!
TristoneNash are supporting a Council in their search for an Interim Estates Surveyor working with properties ranging from various non housing buildings including schools and chruches. You only have to be site/office based 1/2 days per week and the rest can be worked from home. Job role: Taking responsibility for the property portfolios for several of the services within the Council, and engage with them, learning how the service operates and their vision for future delivery. Provide property advice to the service to enable assist them in formulating their operational planning to deliver that vision for the residents. Provide estates input into property projects, ranging from lease terms for new acquisitions, advice on existing leases, restrictive covenants, etc. Undertaking Rent Reviews and BAU lease renewals acting both as landlord and tenant. Day to day management of the estate, including dealing with internal and third-party queries, including requests for licences for alterations, boundaries disputes and so forth. Taking accountability for the rental, service charge and rates payable budgets for the area, ensuring that they are correct, and any variances are reported and accounted for. Taking accountability for rent and service charge income budgets. Liaising with L&P teams around responsibilities for FM, maintenance and so forth. Looking to reduce costs by managing vacant space, rates mitigation, lettings etc. Identification of vacant space within the portfolio that could be let to third parties. Experience required: RICS Surveyor (General Practice Division) full qualification. Degree or equivalent level qualification or demonstrate intellectual ability of a high order with evidence of continued professional, managerial and personal development. Highly experienced in the workings of property markets and sound commercial acumen. Practical and extensive experience of a wide range of property and estate management issues. Extensive experience in dealing with complex property matters and delivering results. Please get in touch if this role is of interest.
Apr 12, 2024
Seasonal
TristoneNash are supporting a Council in their search for an Interim Estates Surveyor working with properties ranging from various non housing buildings including schools and chruches. You only have to be site/office based 1/2 days per week and the rest can be worked from home. Job role: Taking responsibility for the property portfolios for several of the services within the Council, and engage with them, learning how the service operates and their vision for future delivery. Provide property advice to the service to enable assist them in formulating their operational planning to deliver that vision for the residents. Provide estates input into property projects, ranging from lease terms for new acquisitions, advice on existing leases, restrictive covenants, etc. Undertaking Rent Reviews and BAU lease renewals acting both as landlord and tenant. Day to day management of the estate, including dealing with internal and third-party queries, including requests for licences for alterations, boundaries disputes and so forth. Taking accountability for the rental, service charge and rates payable budgets for the area, ensuring that they are correct, and any variances are reported and accounted for. Taking accountability for rent and service charge income budgets. Liaising with L&P teams around responsibilities for FM, maintenance and so forth. Looking to reduce costs by managing vacant space, rates mitigation, lettings etc. Identification of vacant space within the portfolio that could be let to third parties. Experience required: RICS Surveyor (General Practice Division) full qualification. Degree or equivalent level qualification or demonstrate intellectual ability of a high order with evidence of continued professional, managerial and personal development. Highly experienced in the workings of property markets and sound commercial acumen. Practical and extensive experience of a wide range of property and estate management issues. Extensive experience in dealing with complex property matters and delivering results. Please get in touch if this role is of interest.
Technical Facilities Manager Job Summary Working for a leading UK managing agent, this role provides leadership for the entire site's facilities, encompassing both hard and soft services. You'll be responsible for ensuring best practices are followed across the laboratories managed by both the company and its tenants. Key Responsibilities: Manage procurement of facility contracts in collaboration with central support. Continuously review operations to optimize efficiency and cost-effectiveness. Oversee all aspects of health and safety on-site, including basic Construction Design and Management (CDM) principles. Lead and manage service line teams, taking accountability for overall facility operations. Manage the site's FM services, budgeting, and data integrity. Ensure all maintenance and services are delivered while maintaining cost control and adhering to relevant regulations. Authorize all works, budgets, and supplier staff access. Act as the technical advisor and liaison between the supply chain, the client, and the site's operational teams. Skills and Qualifications: Proven experience managing facilities in a similar environment, with a strong understanding of mechanical and electrical (M&E) systems. Experience compiling and managing large service charge budgets. Proven ability to manage suppliers and contracts. Prior experience with project management is a plus. Experience complying with small-scale CDM regulations. Demonstrated experience in commercial property management (tenant/occupier or landlord side). Familiarity with laboratory, biological, chemical, and microbiology environments and standards. Proficiency in relevant software programs (e.g., Riskwise) and quality management systems (ISO 14001 & 9001). Strong understanding of building engineering, technical services, and maintenance. In-depth knowledge and ability to manage the maintenance of HVAC, mechanical, electrical, and pressure systems. Relevant engineering qualification or demonstrably equivalent experience. A relevant professional or technical qualification (e.g., BIFM, NEBOSH, IOSH) is preferred. Additional facilities management or laboratory management qualifications are a plus. Values and Behaviors: Strong commitment to excellent service delivery, working collaboratively with internal and external stakeholders. Excellent written and verbal communication skills, including report writing. Ability to prioritize tasks and deliver results for all stakeholders. Innovative problem-solving approach. Commitment to continuous learning and development. Excellent interpersonal and relationship-building skills, capable of communicating effectively at all levels. Salary: up to 50,000 per annum (depending on experience). Working Hours: 37.5 hours per week, Monday - Friday
Apr 12, 2024
Full time
Technical Facilities Manager Job Summary Working for a leading UK managing agent, this role provides leadership for the entire site's facilities, encompassing both hard and soft services. You'll be responsible for ensuring best practices are followed across the laboratories managed by both the company and its tenants. Key Responsibilities: Manage procurement of facility contracts in collaboration with central support. Continuously review operations to optimize efficiency and cost-effectiveness. Oversee all aspects of health and safety on-site, including basic Construction Design and Management (CDM) principles. Lead and manage service line teams, taking accountability for overall facility operations. Manage the site's FM services, budgeting, and data integrity. Ensure all maintenance and services are delivered while maintaining cost control and adhering to relevant regulations. Authorize all works, budgets, and supplier staff access. Act as the technical advisor and liaison between the supply chain, the client, and the site's operational teams. Skills and Qualifications: Proven experience managing facilities in a similar environment, with a strong understanding of mechanical and electrical (M&E) systems. Experience compiling and managing large service charge budgets. Proven ability to manage suppliers and contracts. Prior experience with project management is a plus. Experience complying with small-scale CDM regulations. Demonstrated experience in commercial property management (tenant/occupier or landlord side). Familiarity with laboratory, biological, chemical, and microbiology environments and standards. Proficiency in relevant software programs (e.g., Riskwise) and quality management systems (ISO 14001 & 9001). Strong understanding of building engineering, technical services, and maintenance. In-depth knowledge and ability to manage the maintenance of HVAC, mechanical, electrical, and pressure systems. Relevant engineering qualification or demonstrably equivalent experience. A relevant professional or technical qualification (e.g., BIFM, NEBOSH, IOSH) is preferred. Additional facilities management or laboratory management qualifications are a plus. Values and Behaviors: Strong commitment to excellent service delivery, working collaboratively with internal and external stakeholders. Excellent written and verbal communication skills, including report writing. Ability to prioritize tasks and deliver results for all stakeholders. Innovative problem-solving approach. Commitment to continuous learning and development. Excellent interpersonal and relationship-building skills, capable of communicating effectively at all levels. Salary: up to 50,000 per annum (depending on experience). Working Hours: 37.5 hours per week, Monday - Friday
Role - Assistant Facilities Manager Location - Woolwich Hospital Salary - 33,000 - 36,000 Award winning SPV and asset management company have an opportunity for an Assistant Facilities Manager to join one their Healthcare projects in London. The role will provide the opportunity to work on a complex project. Career development and clear promotion opportunities. Junior or Mid-level manager, who has mechanical, electrical expertise to manage Hard FM site of Woolwich Hospital, commercial awareness of prices to be able to establish most cost-efficient option, confident, can work on own initiative, energetic. At least 3 days on site - flexibility on days. Essential In depth knowledge of FM service delivery gained in a practical setting In depth knowledge of FM statutory and regulatory compliance Knowledge of working with detailed contractual, statutory and guidance documents Knowledge of risk management principles and practices Experience of quality assurance systems, performance monitoring systems and a PFI environment would be desirable Desirable A professional qualification in engineering or facilities management would be desirable Membership of an appropriate professional body A recognised Health and Safety qualification
Apr 12, 2024
Full time
Role - Assistant Facilities Manager Location - Woolwich Hospital Salary - 33,000 - 36,000 Award winning SPV and asset management company have an opportunity for an Assistant Facilities Manager to join one their Healthcare projects in London. The role will provide the opportunity to work on a complex project. Career development and clear promotion opportunities. Junior or Mid-level manager, who has mechanical, electrical expertise to manage Hard FM site of Woolwich Hospital, commercial awareness of prices to be able to establish most cost-efficient option, confident, can work on own initiative, energetic. At least 3 days on site - flexibility on days. Essential In depth knowledge of FM service delivery gained in a practical setting In depth knowledge of FM statutory and regulatory compliance Knowledge of working with detailed contractual, statutory and guidance documents Knowledge of risk management principles and practices Experience of quality assurance systems, performance monitoring systems and a PFI environment would be desirable Desirable A professional qualification in engineering or facilities management would be desirable Membership of an appropriate professional body A recognised Health and Safety qualification
Purpose of the Role Execute Savills policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset for the landlord. Contribute to the safety and wellbeing of all users of the building/ estate. Responsible and required to manage to a high standard, the building performance and operational services in Mechanical, Electrical, Vertical Transportation, and Public Health Systems required across the site and ensure consistent, seamless, and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business. Deliver engineering excellence through robust asset management frameworks, and be responsible for the development of engineering policies. Key Responsibilities Monitor, analyse and interpret the correct functioning of plant and systems via the Building Management System or other means. Carry out random checks of critical plant operation and report via the correct platform and escalate where required Review Contractors reports, proposals and KPI's. Carry out regular audits and inspections of all plant, related areas and equipment to ensure they are maintained and statutory compliance is being completed within business and client expectations, ensuring all and any risks are managed in accordance with the requirements of our client and occupiers. Review Planned Maintenance and reactive maintenance to ensure the risk to the building and occupiers critical infrastructure is managed within acceptable limits maintaining the resilience at all times. Compliance with all current legislation and recommended business standards. Verify Contractors Risk Assessments, Insurance, accreditations etc. are up to date and relevant. Ensure Pressure Vessel Written Scheme is up to date. Ensure Contractors Emergency Lighting Log Records up to date. Management of Water Treatment regime ensuring that Water Treatment Manuals are up to date. Manage status of Lift Inspections and report via Lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. Ensure accurate reporting is undertaken via the business risk management system, demonstrating all risks are being managed within accordance with client and business expectations, providing a full audit trial. Provide day-to-day technical and operational support to Building Manager and the wider property management team Support to Building Management with Permit to Work System and check method statements where appropriate. Liaise with Building Management and Occupiers regarding operational and technical matters such as plant shutdowns and work impacting on Occupiers operation and risks associated with the works Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review CAFM system including both PPM and reactive works. Carry out random verification of PPM works. Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M's are updated to reflect any changes carried out to the installed systems. Develop, implement and maintain site-specific plant replacement Programme in conjunction with Savills Engineering and Design consultancy. To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with business guidelines To ensure that Senior Management are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation or failure to maintain resilience. Report on any occupier conflicts or relationship related issues. Support and advice based on excellent knowledge of industry standards, guidance and best practice, understanding and practical experience of how buildings are designed and operated Work collaboratively with onsite M&E provider to continuously improve technical knowledge and competencies. Sharing knowledge is key in enabling service partners, engineers and occupiers to provide the very best solutions. Accountabilities for oversight of M&E, VT, HV/LV, fire and life safety systems Monitor and manage the annual M&E & CAPEX service charge budgets Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and Savills staff are provided with a safe environment in which to conduct their core business activities. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the buildings' services. Ensure that all Savills systems i.e elogbooks, data station & Proactis are managed. Assist the operation Director on a day to day basis ensuring that good communication is in place to ensure the smooth running of the site. To assist in the implementation of future initiatives like Rise, ISO14001, BREEAM The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience Previous experience of contract management ideal.Excellent communications skills are required and the ability to liaise professionally with clients and colleagues.Knowledge of compliance with current legislation to include water quality, statutory maintenance tasks, lift inspection and Health and SafetyExperience of Statutory compliance and operating a Permit to work systemExperience and knowledge of SFG 20 or PPM. In addition, use of CAFM systemsKnowledge of managing budgetsAbility to review data and utilise to enable the best outcomesKnowledge of processes such as the tender process and mobilisationExperience of ensuring tha
Apr 12, 2024
Full time
Purpose of the Role Execute Savills policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset for the landlord. Contribute to the safety and wellbeing of all users of the building/ estate. Responsible and required to manage to a high standard, the building performance and operational services in Mechanical, Electrical, Vertical Transportation, and Public Health Systems required across the site and ensure consistent, seamless, and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business. Deliver engineering excellence through robust asset management frameworks, and be responsible for the development of engineering policies. Key Responsibilities Monitor, analyse and interpret the correct functioning of plant and systems via the Building Management System or other means. Carry out random checks of critical plant operation and report via the correct platform and escalate where required Review Contractors reports, proposals and KPI's. Carry out regular audits and inspections of all plant, related areas and equipment to ensure they are maintained and statutory compliance is being completed within business and client expectations, ensuring all and any risks are managed in accordance with the requirements of our client and occupiers. Review Planned Maintenance and reactive maintenance to ensure the risk to the building and occupiers critical infrastructure is managed within acceptable limits maintaining the resilience at all times. Compliance with all current legislation and recommended business standards. Verify Contractors Risk Assessments, Insurance, accreditations etc. are up to date and relevant. Ensure Pressure Vessel Written Scheme is up to date. Ensure Contractors Emergency Lighting Log Records up to date. Management of Water Treatment regime ensuring that Water Treatment Manuals are up to date. Manage status of Lift Inspections and report via Lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. Ensure accurate reporting is undertaken via the business risk management system, demonstrating all risks are being managed within accordance with client and business expectations, providing a full audit trial. Provide day-to-day technical and operational support to Building Manager and the wider property management team Support to Building Management with Permit to Work System and check method statements where appropriate. Liaise with Building Management and Occupiers regarding operational and technical matters such as plant shutdowns and work impacting on Occupiers operation and risks associated with the works Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review CAFM system including both PPM and reactive works. Carry out random verification of PPM works. Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M's are updated to reflect any changes carried out to the installed systems. Develop, implement and maintain site-specific plant replacement Programme in conjunction with Savills Engineering and Design consultancy. To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with business guidelines To ensure that Senior Management are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation or failure to maintain resilience. Report on any occupier conflicts or relationship related issues. Support and advice based on excellent knowledge of industry standards, guidance and best practice, understanding and practical experience of how buildings are designed and operated Work collaboratively with onsite M&E provider to continuously improve technical knowledge and competencies. Sharing knowledge is key in enabling service partners, engineers and occupiers to provide the very best solutions. Accountabilities for oversight of M&E, VT, HV/LV, fire and life safety systems Monitor and manage the annual M&E & CAPEX service charge budgets Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and Savills staff are provided with a safe environment in which to conduct their core business activities. Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers. Take ownership of the Savills vision and values ensuring that they are fully integrated into all of the buildings' services. Ensure that all Savills systems i.e elogbooks, data station & Proactis are managed. Assist the operation Director on a day to day basis ensuring that good communication is in place to ensure the smooth running of the site. To assist in the implementation of future initiatives like Rise, ISO14001, BREEAM The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Skills, Knowledge and Experience Previous experience of contract management ideal.Excellent communications skills are required and the ability to liaise professionally with clients and colleagues.Knowledge of compliance with current legislation to include water quality, statutory maintenance tasks, lift inspection and Health and SafetyExperience of Statutory compliance and operating a Permit to work systemExperience and knowledge of SFG 20 or PPM. In addition, use of CAFM systemsKnowledge of managing budgetsAbility to review data and utilise to enable the best outcomesKnowledge of processes such as the tender process and mobilisationExperience of ensuring tha
Facilities Manager Central London 50,000 - 55,000 plus car allowance Hexagon Group are delighted to be partnered with a boutique property consultancy who have a unique opportunity for a Facilities Manager to join their commercial property management team in Central London. As the Regional Facilities Manager, you will be responsible for a mixed-use portfolio across Central London, which will mainly consist of office space, retail units and possibly some industrial parks. Our client does offer an element of hybrid working, however some of your time will be spent in our clients' offices and carrying out site inspections. Key Responsibilities: Responsible for the day-to-day management of your portfolio and carrying out regular site inspections. Production and management of each building's service charge budget. Ensure all statutory compliance is up to date, and any health & safety issues are dealt with promptly. Management of both hard & soft service partner contracts Tasked with improving energy & sustainability matters, rolling out sustainability initiatives where possible, and liaising with the internal M&E / Energy team regarding energy management upgrades. Managing any refurbishment / fit-out projects at your sites; liaising with the on-site contractors Close liaison with your tenants, and clients; attending to their needs in a professional manner. The ideal candidate will have existing experience working as a Facilities Manager managing a multi-site portfolio; this will ideally be in a managing agent capacity. You will have previous experience setting and managing service charge budgets and be able to demonstrate strong knowledge of health & safety / statutory compliance; if you hold an industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate, this may also put you at an advantage. You will be enthusiastic about the facilities management industry, and have an engaging personality, and be comfortable liaising with senior stakeholders. Our client is keen to arranges interviews asap, so please apply with a copy of your CV!
Apr 11, 2024
Full time
Facilities Manager Central London 50,000 - 55,000 plus car allowance Hexagon Group are delighted to be partnered with a boutique property consultancy who have a unique opportunity for a Facilities Manager to join their commercial property management team in Central London. As the Regional Facilities Manager, you will be responsible for a mixed-use portfolio across Central London, which will mainly consist of office space, retail units and possibly some industrial parks. Our client does offer an element of hybrid working, however some of your time will be spent in our clients' offices and carrying out site inspections. Key Responsibilities: Responsible for the day-to-day management of your portfolio and carrying out regular site inspections. Production and management of each building's service charge budget. Ensure all statutory compliance is up to date, and any health & safety issues are dealt with promptly. Management of both hard & soft service partner contracts Tasked with improving energy & sustainability matters, rolling out sustainability initiatives where possible, and liaising with the internal M&E / Energy team regarding energy management upgrades. Managing any refurbishment / fit-out projects at your sites; liaising with the on-site contractors Close liaison with your tenants, and clients; attending to their needs in a professional manner. The ideal candidate will have existing experience working as a Facilities Manager managing a multi-site portfolio; this will ideally be in a managing agent capacity. You will have previous experience setting and managing service charge budgets and be able to demonstrate strong knowledge of health & safety / statutory compliance; if you hold an industry recognised qualification such as an IOSH, NEBOSH or IWFM Certificate, this may also put you at an advantage. You will be enthusiastic about the facilities management industry, and have an engaging personality, and be comfortable liaising with senior stakeholders. Our client is keen to arranges interviews asap, so please apply with a copy of your CV!