Job Title : Project Surveyor (North) Contract Type : Permanent Salary : £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role) Working Hours : Full Time 35 hours per week Working Pattern : Monday - Friday Location : Hybrid, Manchester Our Client has a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help. Working with them you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. The difference you will make as a Project Surveyor: In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Home Ownership), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you They are looking for someone with extensive experience in the building industry, ideally working within a customer focused housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Role profile Role requires you to: Accountabilities or "What You Have to Do" Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects. Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group's financial controls, reporting as required including escalating details of planned over/under spending as appropriate. Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group. Work alongside legal professionals in the preparation of evidence to be presented in court. Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group's Asset Management Strategy. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Person specification Essential Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of property related legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act and Environmental Health Act Experience of successfully undertaking site visits including post inspections and identification of building defects. Thorough understanding of project management methodologies. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building Relevant health and safety qualification e.g. NEBOSH General, or equivalent. Relevant professional qualification. If you would be interested in this role please apply, or get in touch! (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 17, 2024
Full time
Job Title : Project Surveyor (North) Contract Type : Permanent Salary : £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role) Working Hours : Full Time 35 hours per week Working Pattern : Monday - Friday Location : Hybrid, Manchester Our Client has a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help. Working with them you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. The difference you will make as a Project Surveyor: In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Home Ownership), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you They are looking for someone with extensive experience in the building industry, ideally working within a customer focused housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Role profile Role requires you to: Accountabilities or "What You Have to Do" Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects. Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group's financial controls, reporting as required including escalating details of planned over/under spending as appropriate. Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group. Work alongside legal professionals in the preparation of evidence to be presented in court. Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group's Asset Management Strategy. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Person specification Essential Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of property related legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act and Environmental Health Act Experience of successfully undertaking site visits including post inspections and identification of building defects. Thorough understanding of project management methodologies. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building Relevant health and safety qualification e.g. NEBOSH General, or equivalent. Relevant professional qualification. If you would be interested in this role please apply, or get in touch! (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
I am working with a client in the Midlands looking for a Private Sector Housing Officer. The role itself requires to investigate complaints and undertake HMO inspections, and private sector dwellings and take action to ensure the health and safety of the occupants and HHSRS inspections. Requirements The role does not require an educated to degree level in Environmental Health or Housing related subject however, more favourable if so. A minimum of 2 years of experience in private sector renewal and housing enforcement and HMOs Ability to communicate effectively at all levels and work well within a team but also individually If interested on the role and are interested in finding more information, please contact Will on (phone number removed) or email Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 16, 2024
Contract
I am working with a client in the Midlands looking for a Private Sector Housing Officer. The role itself requires to investigate complaints and undertake HMO inspections, and private sector dwellings and take action to ensure the health and safety of the occupants and HHSRS inspections. Requirements The role does not require an educated to degree level in Environmental Health or Housing related subject however, more favourable if so. A minimum of 2 years of experience in private sector renewal and housing enforcement and HMOs Ability to communicate effectively at all levels and work well within a team but also individually If interested on the role and are interested in finding more information, please contact Will on (phone number removed) or email Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Are you experienced with managing customer relations in the housing industry? The ideal candidate will be confident leading a dynamic team, handling data and managing escalated claims. Job Title: Customer Relations Manager Salary: 42,000 - 44,000 Location: Bracknell Contract: Permanent, full-time Key Responsibilities: Manage a team of Customer Resolution Officers to effectively address complaints and gather customer insights within established performance indicators Serve as a trusted advisor to the business, offering guidance on complaint management and engaging with key stakeholders across departments Enhance and streamline the complaints process, utilising technology to gather customer feedback and optimise their experiences Conduct thorough reviews of complaints with relevant departments to identify root causes and implement proactive solutions Provide comprehensive training and support to both the team and other departments to elevate complaint management practices Ensure adherence to regulatory standards and the Housing Ombudsman code throughout complaint resolution processes Coordinate responses to inquiries from MPs, councillors, Environmental Health, and other agencies, fostering trusted relationships Collaborate with senior management to prevent complaints from escalating to the Housing Ombudsman and facilitate responses when necessary Analyse customer engagement and complaints data to identify actionable insights and recommend strategic improvements Proactively identify emerging trends from informal complaints and provide recommendations to enhance business operations What we are looking for Experience working in the housing sector Experience of complaint handling Good management skills Ability to analyse and present data Problem solver and decision maker Excellent customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 16, 2024
Full time
Are you experienced with managing customer relations in the housing industry? The ideal candidate will be confident leading a dynamic team, handling data and managing escalated claims. Job Title: Customer Relations Manager Salary: 42,000 - 44,000 Location: Bracknell Contract: Permanent, full-time Key Responsibilities: Manage a team of Customer Resolution Officers to effectively address complaints and gather customer insights within established performance indicators Serve as a trusted advisor to the business, offering guidance on complaint management and engaging with key stakeholders across departments Enhance and streamline the complaints process, utilising technology to gather customer feedback and optimise their experiences Conduct thorough reviews of complaints with relevant departments to identify root causes and implement proactive solutions Provide comprehensive training and support to both the team and other departments to elevate complaint management practices Ensure adherence to regulatory standards and the Housing Ombudsman code throughout complaint resolution processes Coordinate responses to inquiries from MPs, councillors, Environmental Health, and other agencies, fostering trusted relationships Collaborate with senior management to prevent complaints from escalating to the Housing Ombudsman and facilitate responses when necessary Analyse customer engagement and complaints data to identify actionable insights and recommend strategic improvements Proactively identify emerging trends from informal complaints and provide recommendations to enhance business operations What we are looking for Experience working in the housing sector Experience of complaint handling Good management skills Ability to analyse and present data Problem solver and decision maker Excellent customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Apr 15, 2024
Full time
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. Title Heat, Billing and Metering Officer for L&Q Energy Contract Type Permanent Full time 35 hours per week Office Location West Ham Lane Stratford London Persona Agile working (Office and homeworking mix) Closing date Monday 22nd April 2024 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. An exciting opportunity has arisen to join our growing Energy Team in the role of Heat, Billing and Metering Officer. With a rapidly expanding portfolio, growing from 9,000 heat customers to in excess of 30,000 over the next few years this a really exciting time to join L&Q Energy! Reporting to the Metering and Billing Manager, this important position will provide the successful candidate a real opportunity to make a difference with the development and operation of our communal energy assets and heat service delivery to our customers. They will assist the Billing and Metering Manager with the development of our in-house metering and billing platform and the overall customer experience. They will work collaboratively with all Trust teams and with suppliers, contractors, consultants etc. as required to fulfil their job role. They will work with the Billing and Metering Manager in establishing controls to mitigate revenue leakage and ensure accurate billing for our customers. They will ensure that appropriate processes are in place for the commissioning and signing off metering systems for new build developments, to include managing the installation and go live of new ADSL lines. Assist in managing the setting up of new heat accounts, including change of tenancies, to ensure a seamless experience for heat network customers. The successful candidate will be required to assist in managing accuracy of data and reporting for all heat meters across the L&Q Energy portfolio, ensuring full network and meter connectivity to guarantee availability of remote meter readings and system performance data. They will also be required to manage retrofit/replacement of heat meters where required and ensure the availability of accurate monthly bills for credit billed customers and proactively work to reduce debt and debt risk to the business. Assist in managing and dealing with billing related queries and complaints. The successful candidate will be a high performing and ambitious, highly organised with excellent communication skills, great attention to detail and willing to go the extra mile. This role may be required to participate in the standby/call out arrangements which will require you to work outside of your normal working hours including weekends. To be considered for this role candidates will display the following: Excellent influencing skills with a strong focus on delivering excellent customer service Highly organised with excellent communication skills Experience in dealing with customer queries and complaints Knowledge of communal and district heating systems but not essential You will be able to liaise effectively with contractors, residents, and solicitors Experience of analysing large data set and running monthly reports Good commercial acumen and financial awareness If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay. Our commitments At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Apr 11, 2024
Full time
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. Title Heat, Billing and Metering Officer for L&Q Energy Contract Type Permanent Full time 35 hours per week Office Location West Ham Lane Stratford London Persona Agile working (Office and homeworking mix) Closing date Monday 22nd April 2024 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. An exciting opportunity has arisen to join our growing Energy Team in the role of Heat, Billing and Metering Officer. With a rapidly expanding portfolio, growing from 9,000 heat customers to in excess of 30,000 over the next few years this a really exciting time to join L&Q Energy! Reporting to the Metering and Billing Manager, this important position will provide the successful candidate a real opportunity to make a difference with the development and operation of our communal energy assets and heat service delivery to our customers. They will assist the Billing and Metering Manager with the development of our in-house metering and billing platform and the overall customer experience. They will work collaboratively with all Trust teams and with suppliers, contractors, consultants etc. as required to fulfil their job role. They will work with the Billing and Metering Manager in establishing controls to mitigate revenue leakage and ensure accurate billing for our customers. They will ensure that appropriate processes are in place for the commissioning and signing off metering systems for new build developments, to include managing the installation and go live of new ADSL lines. Assist in managing the setting up of new heat accounts, including change of tenancies, to ensure a seamless experience for heat network customers. The successful candidate will be required to assist in managing accuracy of data and reporting for all heat meters across the L&Q Energy portfolio, ensuring full network and meter connectivity to guarantee availability of remote meter readings and system performance data. They will also be required to manage retrofit/replacement of heat meters where required and ensure the availability of accurate monthly bills for credit billed customers and proactively work to reduce debt and debt risk to the business. Assist in managing and dealing with billing related queries and complaints. The successful candidate will be a high performing and ambitious, highly organised with excellent communication skills, great attention to detail and willing to go the extra mile. This role may be required to participate in the standby/call out arrangements which will require you to work outside of your normal working hours including weekends. To be considered for this role candidates will display the following: Excellent influencing skills with a strong focus on delivering excellent customer service Highly organised with excellent communication skills Experience in dealing with customer queries and complaints Knowledge of communal and district heating systems but not essential You will be able to liaise effectively with contractors, residents, and solicitors Experience of analysing large data set and running monthly reports Good commercial acumen and financial awareness If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay. Our commitments At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Title: Project Officer Fire Actions Contract Type: Fixed term contract, Full time Location: West Ham Lane, Stratford or Sale Point Manchester Persona: Agile (20 to 40% office) London Salary: £34,904 per annum National salary : £31,250 per annum Closing date for completed applications: 18th April 2024 at 11pm Interviews will be held on: 30th April 2024 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. We are looking for a Project Officer to support the Fire Actions Manager, with experience of collaborating, facilitating and coordinating of project derived actions across teams in the organisation. To build relationships to ensure that all actions are monitored and to provide support where necessary to help in the removal of barriers to delivery. The role is to liaise and collaborate with teams across the business whilst sitting within the broader Fire Safety Team reporting into the Head of Fire Safety. The role is not a people manager. The role will be responsible for carrying out a range of coordination, administrative duties and business processes, providing support as required. These include, but are not limited to: Providing high quality administrative support to Fire Actions Manager. Coordinating with contractors and consultants. Data input and verification, and responding to data requests. Preparing and collating reports. Responding to email enquiries. Monitoring, chasing and closing down outstanding work Create new methods of collating and recording information, and ensuring continuous improvement to meet complex needs of the project. Resolving straightforward resident enquiries and complainants. Raising purchase orders and processing invoices. Assisting in first stages of legal process To be considered for this position candidates will be able to demonstrate: Highly organised with ability to work proactively, methodically and at pace, easily adapting to changing circumstances and new priorities Excellent written and verbal communication skills Demonstrable experience of using the full suite of Microsoft packages Excellent attention to detail and experience working with large volumes of data Enjoy problem solving and be able to work to deadlines If you are interested in this role and have the experience required, then apply without delay! At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Healthcare, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Apr 11, 2024
Contract
Title: Project Officer Fire Actions Contract Type: Fixed term contract, Full time Location: West Ham Lane, Stratford or Sale Point Manchester Persona: Agile (20 to 40% office) London Salary: £34,904 per annum National salary : £31,250 per annum Closing date for completed applications: 18th April 2024 at 11pm Interviews will be held on: 30th April 2024 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. We are looking for a Project Officer to support the Fire Actions Manager, with experience of collaborating, facilitating and coordinating of project derived actions across teams in the organisation. To build relationships to ensure that all actions are monitored and to provide support where necessary to help in the removal of barriers to delivery. The role is to liaise and collaborate with teams across the business whilst sitting within the broader Fire Safety Team reporting into the Head of Fire Safety. The role is not a people manager. The role will be responsible for carrying out a range of coordination, administrative duties and business processes, providing support as required. These include, but are not limited to: Providing high quality administrative support to Fire Actions Manager. Coordinating with contractors and consultants. Data input and verification, and responding to data requests. Preparing and collating reports. Responding to email enquiries. Monitoring, chasing and closing down outstanding work Create new methods of collating and recording information, and ensuring continuous improvement to meet complex needs of the project. Resolving straightforward resident enquiries and complainants. Raising purchase orders and processing invoices. Assisting in first stages of legal process To be considered for this position candidates will be able to demonstrate: Highly organised with ability to work proactively, methodically and at pace, easily adapting to changing circumstances and new priorities Excellent written and verbal communication skills Demonstrable experience of using the full suite of Microsoft packages Excellent attention to detail and experience working with large volumes of data Enjoy problem solving and be able to work to deadlines If you are interested in this role and have the experience required, then apply without delay! At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Healthcare, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Housing Enforcement Officer (Private Sector Housing) 12 Weeks with the possibility of extension Hourly rate: Negotiable depending on experience Long Eaton, Nottinghamshire Sellick Partnership Ltd are currently recruiting for a Private Sector Housing Enforcement Officer to join one of our Public Sector clients on a temporary ongoing contract. Daily duties of the Private Sector Housing Enforcement Officer consists of: Improving Housing Standards within the private sector properties Reducing the negative impact on Health caused by poor Housing conditions Promoting awareness of home energy conversations with the public Responding to service requests in regard to disrepair and poor housing conditions within the private rented properties Serving legal notices and preparing schedule of works when necessary Conducting inspections and identifying the nature and cause of defects and to recommend appropriate remedial measures. Preparing documentation to support legal proceedings and to attend court and give evidence when required Essential requirements of the Private Sector Housing Enforcement Officer: Experienced in undertaking housing inspections using HHSRS and identifying defects and determine effective remediation measures Previously prepared statutory notices and schedules of work Qualification in Environmental Health, HNC Construction or equivalent Certificate of competence in applying HHSRS Possesses full UK drivers license If you believe that you are well suited towards the role of the Private Sector Housing Enforcement Officer then please apply now, for more information contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 10, 2024
Seasonal
Housing Enforcement Officer (Private Sector Housing) 12 Weeks with the possibility of extension Hourly rate: Negotiable depending on experience Long Eaton, Nottinghamshire Sellick Partnership Ltd are currently recruiting for a Private Sector Housing Enforcement Officer to join one of our Public Sector clients on a temporary ongoing contract. Daily duties of the Private Sector Housing Enforcement Officer consists of: Improving Housing Standards within the private sector properties Reducing the negative impact on Health caused by poor Housing conditions Promoting awareness of home energy conversations with the public Responding to service requests in regard to disrepair and poor housing conditions within the private rented properties Serving legal notices and preparing schedule of works when necessary Conducting inspections and identifying the nature and cause of defects and to recommend appropriate remedial measures. Preparing documentation to support legal proceedings and to attend court and give evidence when required Essential requirements of the Private Sector Housing Enforcement Officer: Experienced in undertaking housing inspections using HHSRS and identifying defects and determine effective remediation measures Previously prepared statutory notices and schedules of work Qualification in Environmental Health, HNC Construction or equivalent Certificate of competence in applying HHSRS Possesses full UK drivers license If you believe that you are well suited towards the role of the Private Sector Housing Enforcement Officer then please apply now, for more information contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
We have an opportunity for a well organised Facilities & Business Support Officer to ensure our properties and facilities are compliant with relevant Health & Safety, Environmental, Fire & Security standards. Facilities Management and Business Services are the beating heart of our organisation. These vital functions ensure that all other departments have what they need to deliver our mission to look after vulnerable people and empower and enable them to live independently. The Facilities Officer is an office based role to fit the needs of the business and will report to the Head of Housing. Key relationships include working alongside our HR, Finance and IT departments you will be responsible for the maintenance, upkeep and presentation of our offices across a number of sites. You will do this by delivering a programme of works, lead of on our carbon reduction actions and ensure that our compliance obligations are met. Our strategy is to build a professional, supportive, friendly and self-sufficient in-house Facilities service that works closely together to provide the essential support to a large and evolving staff workforce. Key accountabilities: Completing regular property inspection audits in line with Management requirements. Delivering Health and Safety compliance Ensuring planned maintenance and reactive repair requirements are undertaken. Ensure Health and Safety, Emergency procedures and safe working practices are managed correctly. Take the lead of admin duties in order to support the efficient running of the Offices Responsible for ensuring telephone systems are working and fit for purpose. Including mobile phone contracts and upgrades. Ordering and supplying IT equipment for staff Budgeting for Office upgrades and repairs across all stock. Responsible for reviewing current management and communication systems. Person Specification An understanding of facilities management and maintenance requirements within a similar role or office environment. Good experience of broad compliance and risk management, including knowledge of Health & Safety, CDM regulations, Emergency procedures and Fire & Security procedures. Good people and customer service skills Advanced IT skills Prior experience in a property/building management and managing contractors Excellent communication and Customer Service skills, with high standards of planning and organisation. Knowledge of management systems Committed to safeguarding and promoting the welfare of vulnerable people. Benefits We value everything our staff do for the people we support, so we provide a great benefits package: 25 days Annual Leave excluding Bank Holidays (pro rata for part time) Computing Scheme Credit Union Scheme Cycle-to-Work Scheme Death in Service Benefit Health Assured - Employee Assistance Programme Eye care Vouchers Flu Jab Reimbursement Long Service Awards Pension Scheme Purchase Additional Annual Leave Refer-a-Friend Scheme Retirements Loans (including season tickets and parking permit loans) Blue Light Card How to Apply If you think you have the experience and enthusiasm we are looking for, please complete an application form and detail how you feel you meet the requirements of the role by referring to the job description and person specification. You can do this by following the link below: The closing date for all applications is 23:59pm on Monday 22 nd April 2024. Interviews will be held on 6 th May 2024. About Outward Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care, our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records, we will require a Basic Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward. If you would like further information about Outward then please visit our website at Outward is committed to equality and diversity and welcomes applications from all sections of the community.
Apr 10, 2024
Full time
We have an opportunity for a well organised Facilities & Business Support Officer to ensure our properties and facilities are compliant with relevant Health & Safety, Environmental, Fire & Security standards. Facilities Management and Business Services are the beating heart of our organisation. These vital functions ensure that all other departments have what they need to deliver our mission to look after vulnerable people and empower and enable them to live independently. The Facilities Officer is an office based role to fit the needs of the business and will report to the Head of Housing. Key relationships include working alongside our HR, Finance and IT departments you will be responsible for the maintenance, upkeep and presentation of our offices across a number of sites. You will do this by delivering a programme of works, lead of on our carbon reduction actions and ensure that our compliance obligations are met. Our strategy is to build a professional, supportive, friendly and self-sufficient in-house Facilities service that works closely together to provide the essential support to a large and evolving staff workforce. Key accountabilities: Completing regular property inspection audits in line with Management requirements. Delivering Health and Safety compliance Ensuring planned maintenance and reactive repair requirements are undertaken. Ensure Health and Safety, Emergency procedures and safe working practices are managed correctly. Take the lead of admin duties in order to support the efficient running of the Offices Responsible for ensuring telephone systems are working and fit for purpose. Including mobile phone contracts and upgrades. Ordering and supplying IT equipment for staff Budgeting for Office upgrades and repairs across all stock. Responsible for reviewing current management and communication systems. Person Specification An understanding of facilities management and maintenance requirements within a similar role or office environment. Good experience of broad compliance and risk management, including knowledge of Health & Safety, CDM regulations, Emergency procedures and Fire & Security procedures. Good people and customer service skills Advanced IT skills Prior experience in a property/building management and managing contractors Excellent communication and Customer Service skills, with high standards of planning and organisation. Knowledge of management systems Committed to safeguarding and promoting the welfare of vulnerable people. Benefits We value everything our staff do for the people we support, so we provide a great benefits package: 25 days Annual Leave excluding Bank Holidays (pro rata for part time) Computing Scheme Credit Union Scheme Cycle-to-Work Scheme Death in Service Benefit Health Assured - Employee Assistance Programme Eye care Vouchers Flu Jab Reimbursement Long Service Awards Pension Scheme Purchase Additional Annual Leave Refer-a-Friend Scheme Retirements Loans (including season tickets and parking permit loans) Blue Light Card How to Apply If you think you have the experience and enthusiasm we are looking for, please complete an application form and detail how you feel you meet the requirements of the role by referring to the job description and person specification. You can do this by following the link below: The closing date for all applications is 23:59pm on Monday 22 nd April 2024. Interviews will be held on 6 th May 2024. About Outward Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care, our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records, we will require a Basic Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward. If you would like further information about Outward then please visit our website at Outward is committed to equality and diversity and welcomes applications from all sections of the community.
We are representing Bromley Council in resourcing for an Environmental Health Officer. The post will investigate complaints of housing disrepair. You should be familiar with housing surveying methods, housing construction, the assessment of housing disrepair under HHSRS and informal and formal means of achieving resolution under legislation such as the Housing Act 2004.
Apr 04, 2024
Contract
We are representing Bromley Council in resourcing for an Environmental Health Officer. The post will investigate complaints of housing disrepair. You should be familiar with housing surveying methods, housing construction, the assessment of housing disrepair under HHSRS and informal and formal means of achieving resolution under legislation such as the Housing Act 2004.
Environmental Health Officer Tower Hamlets Job Role Provide high quality specialised services in the area of private sector Housing and advise on the full range of issues which meet the needs of Tower Hamlets multi-racial community including managing projects and assisting in policy development as required. Key Responsibilities Provide specialist technical advice on all issues relating to the work of Environmental Health - Housing and be responsible for ensuring that such advice is given in accordance with the best professional standards, where appropriate assuming and exercising delegated statutory authority. As an authorised Officer provide professional / technical advice whilst undertaking Environmental Health Housing enforcement and inspection duties. Exercise delegated authority where authorised to act as an Officer or Inspector on behalf of the Council under the appropriate legislative provisions and ensure statutory responsibilities are properly and effectively discharged in relation to housing, including Houses in Multiple Occupation. To undertake more complex programmed and complaint inspections, surveys and investigations under relevant Environmental Health Legislation, including visiting sites alone taking necessary action, such visits will involve attending locations and encountering situations which may involve personal risk. Carry a caseload prioritising and programming work and making day-to-day decisions on cases as required. Initiate and carry out enforcement and legal process functions in residential and commercial premises, including the prosecution, seizure or detention of goods, issuing of notices, application for and execution of warrants necessitating the forced entry to premises. Produce witness statements, attend court and other legal forums and act as an expert witness in Environmental Health issues on behalf of the Council
Mar 27, 2024
Contract
Environmental Health Officer Tower Hamlets Job Role Provide high quality specialised services in the area of private sector Housing and advise on the full range of issues which meet the needs of Tower Hamlets multi-racial community including managing projects and assisting in policy development as required. Key Responsibilities Provide specialist technical advice on all issues relating to the work of Environmental Health - Housing and be responsible for ensuring that such advice is given in accordance with the best professional standards, where appropriate assuming and exercising delegated statutory authority. As an authorised Officer provide professional / technical advice whilst undertaking Environmental Health Housing enforcement and inspection duties. Exercise delegated authority where authorised to act as an Officer or Inspector on behalf of the Council under the appropriate legislative provisions and ensure statutory responsibilities are properly and effectively discharged in relation to housing, including Houses in Multiple Occupation. To undertake more complex programmed and complaint inspections, surveys and investigations under relevant Environmental Health Legislation, including visiting sites alone taking necessary action, such visits will involve attending locations and encountering situations which may involve personal risk. Carry a caseload prioritising and programming work and making day-to-day decisions on cases as required. Initiate and carry out enforcement and legal process functions in residential and commercial premises, including the prosecution, seizure or detention of goods, issuing of notices, application for and execution of warrants necessitating the forced entry to premises. Produce witness statements, attend court and other legal forums and act as an expert witness in Environmental Health issues on behalf of the Council
Role Purpose The overall purpose of the AST Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders Responsibilities Conduct tenancy checks and investigate tenancy fraud To manage decants including being point of contact for tenant liaison To carry out new tenant welcome visits and tenancy reviews Deliver key housing management services to a high standard, ensuring that activities are delivered on time Provide assistance, advice and information to residents on the full range of tenancy and estate management services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met Requirements An understanding of the issues of housing, estate management, health and safety and how these impact on the well-being of residents and the responsibilities of landlords Experience working in a housing association or council in the required field of work Experience of managing complex casework and following through successfully Demonstrable experience of effective working partnerships with multi-agencies, local residents, environmental, community groups and police within a performance based environment. Experience of resolving queries, providing advice and support to customers, including the analysis of information to enable informed decision-making. Contract Initial 12 month contract with the opportunity to extend Monday to Friday 9am to 5pm (IN OFFICE) PAYE via Umbrella If you are interested in this position AND meet the requirements, APPLY NOW!
Mar 26, 2024
Seasonal
Role Purpose The overall purpose of the AST Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders Responsibilities Conduct tenancy checks and investigate tenancy fraud To manage decants including being point of contact for tenant liaison To carry out new tenant welcome visits and tenancy reviews Deliver key housing management services to a high standard, ensuring that activities are delivered on time Provide assistance, advice and information to residents on the full range of tenancy and estate management services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met Requirements An understanding of the issues of housing, estate management, health and safety and how these impact on the well-being of residents and the responsibilities of landlords Experience working in a housing association or council in the required field of work Experience of managing complex casework and following through successfully Demonstrable experience of effective working partnerships with multi-agencies, local residents, environmental, community groups and police within a performance based environment. Experience of resolving queries, providing advice and support to customers, including the analysis of information to enable informed decision-making. Contract Initial 12 month contract with the opportunity to extend Monday to Friday 9am to 5pm (IN OFFICE) PAYE via Umbrella If you are interested in this position AND meet the requirements, APPLY NOW!
1 month contract with a Local Authority Job Summary: The role will enable you to utilise the full range of enforcement tools to tackle sub-standard private rented accommodation within the Borough, from HMO Licensing, improvement notices to Final Management Orders and Banning Orders. You will also be expected to promote the use of grants and landlord accreditation as an alternative or complementary approach, all with the aim of improving the private housing sector in the borough, with particular emphasis on the private rented sector. Key Duties/Accountabilities: Demonstrate a basic understanding of our role in improving standards within the private rented sector. Contribute towards the key objectives of the service by: Undertake HMO licensing inspections, including identification of defects, poor management practices. Identify and secure interventions in the investigation of complaints and other enquiries and understand the situations where any intervention may not be required. Effectively monitor the progress of works/actions required by informal/formal action. Demonstrate good customer care and communication skills in explaining complex and technical issues accurately, clearly, and concisely both orally and in writing when dealing with all service users. Develop a good understanding of relevant legislation utilised to tackle poor property and management standards within the private rented sector. Demonstrate a good understanding of housing construction and components, and an up to date understanding of improvement trends and capabilities including those around energy efficiency. Ability to take an organised approach to own workload whilst dealing with conflicting priorities and ensuring a customer service focused approach. Willing to gain experience of working collaboratively with internal and external partners to identify innovative and creative approaches to complaints and Camden objectives. Demonstrate your involvement in organising, coordinating and participating on projects as part of a team, and identify how this has led to a successful outcome. Knowledge of and ability to manage sensitive intelligence and information securely. Understand importance of accurate data entry in relation to updating management information systems and the consequential impact on business intelligence for the service. Demonstrate an awareness of politically sensitive issues. Essential Qualifications Required: BTEC in Environmental Health, BTEC/ONC in Building Construction or equivalent or relevant work experience, or Advanced Practical Certificate in the Private Rented Sector Diploma in Private Sector Housing Interventions Works towards (but not yet completed) Environmental Health Degree The closing date for this position is 14/04/24.
Mar 25, 2024
Contract
1 month contract with a Local Authority Job Summary: The role will enable you to utilise the full range of enforcement tools to tackle sub-standard private rented accommodation within the Borough, from HMO Licensing, improvement notices to Final Management Orders and Banning Orders. You will also be expected to promote the use of grants and landlord accreditation as an alternative or complementary approach, all with the aim of improving the private housing sector in the borough, with particular emphasis on the private rented sector. Key Duties/Accountabilities: Demonstrate a basic understanding of our role in improving standards within the private rented sector. Contribute towards the key objectives of the service by: Undertake HMO licensing inspections, including identification of defects, poor management practices. Identify and secure interventions in the investigation of complaints and other enquiries and understand the situations where any intervention may not be required. Effectively monitor the progress of works/actions required by informal/formal action. Demonstrate good customer care and communication skills in explaining complex and technical issues accurately, clearly, and concisely both orally and in writing when dealing with all service users. Develop a good understanding of relevant legislation utilised to tackle poor property and management standards within the private rented sector. Demonstrate a good understanding of housing construction and components, and an up to date understanding of improvement trends and capabilities including those around energy efficiency. Ability to take an organised approach to own workload whilst dealing with conflicting priorities and ensuring a customer service focused approach. Willing to gain experience of working collaboratively with internal and external partners to identify innovative and creative approaches to complaints and Camden objectives. Demonstrate your involvement in organising, coordinating and participating on projects as part of a team, and identify how this has led to a successful outcome. Knowledge of and ability to manage sensitive intelligence and information securely. Understand importance of accurate data entry in relation to updating management information systems and the consequential impact on business intelligence for the service. Demonstrate an awareness of politically sensitive issues. Essential Qualifications Required: BTEC in Environmental Health, BTEC/ONC in Building Construction or equivalent or relevant work experience, or Advanced Practical Certificate in the Private Rented Sector Diploma in Private Sector Housing Interventions Works towards (but not yet completed) Environmental Health Degree The closing date for this position is 14/04/24.
Job Title: Fire Ground Technician
Location: Cardiff, Wales, GB, CF3 6YA
Compensation: £24,680 + Benefits
Role Type: Full time / Permanent
Job ID: SF41131
This is your opportunity to join Babcock International contributing with the day to day Facilities & Maintenance function in delivering effective and efficient services in accordance with the PFI project agreement.
Babcock International Group is a FTSE 250 business and is the UK's leading engineering support services organisation.
Our Skills & Learning business is one of the UK's largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
Who we are looking for?
We are looking for an individual who has basic DIY/handyperson/caretaker experience. You will have a good standard of fitness and mobility due to nature of the role.
What will you be doing?
As a Fire Ground Technician you will play a key role in setting up classrooms and helping maintenance team with equipment.
Your duties will include:
* Being the sites designated Environmental Officer assist the Facilities & Maintenance Team Leader in all aspects associated with establishing legislative and operational compliance with HS&E, Quality and Information Assurance
* Undertaking duties associated with operational security, implementation, enforcement and policing of safe working systems for the coordination and control of site activities, direct and indirect
* Undertaking duty contributions for the delivery of the FM / PPM function for support activities in accordance with annual training plans, charging of BA cylinders, housekeeping, room setup's etc
* Supporting the Facilities & Maintenance Team Leader with the development of processes and procedures to deliver an effective and efficient function, in respect to the development, implementation and maintenance of SOP's and Risk Assessments
The experience you'll bring
* Driving Licence essential
* IT literate MS Office applications
* Experience of HS&E safe systems of work, sub-contractor coordination and control
* Fit and able body due to this being an active role
* Good understanding of health and safety
What a role with Babcock offers?
* Generous holiday entitlement
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.
About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.
Our solutions range from bespoke, employer-led apprenticeship programmes to pioneering digital simulations and we work closely with all of our customers to reflect their organisational needs. Supporting both private and public sector businesses, a customer focused solution is at the heart of who we are, consistently putting the employer brand at the forefront of programme design.
As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.
Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click to find out more.
Application Guidance:
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting
#LI-POST
Jan 21, 2022
Permanent
Job Title: Fire Ground Technician
Location: Cardiff, Wales, GB, CF3 6YA
Compensation: £24,680 + Benefits
Role Type: Full time / Permanent
Job ID: SF41131
This is your opportunity to join Babcock International contributing with the day to day Facilities & Maintenance function in delivering effective and efficient services in accordance with the PFI project agreement.
Babcock International Group is a FTSE 250 business and is the UK's leading engineering support services organisation.
Our Skills & Learning business is one of the UK's largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
Who we are looking for?
We are looking for an individual who has basic DIY/handyperson/caretaker experience. You will have a good standard of fitness and mobility due to nature of the role.
What will you be doing?
As a Fire Ground Technician you will play a key role in setting up classrooms and helping maintenance team with equipment.
Your duties will include:
* Being the sites designated Environmental Officer assist the Facilities & Maintenance Team Leader in all aspects associated with establishing legislative and operational compliance with HS&E, Quality and Information Assurance
* Undertaking duties associated with operational security, implementation, enforcement and policing of safe working systems for the coordination and control of site activities, direct and indirect
* Undertaking duty contributions for the delivery of the FM / PPM function for support activities in accordance with annual training plans, charging of BA cylinders, housekeeping, room setup's etc
* Supporting the Facilities & Maintenance Team Leader with the development of processes and procedures to deliver an effective and efficient function, in respect to the development, implementation and maintenance of SOP's and Risk Assessments
The experience you'll bring
* Driving Licence essential
* IT literate MS Office applications
* Experience of HS&E safe systems of work, sub-contractor coordination and control
* Fit and able body due to this being an active role
* Good understanding of health and safety
What a role with Babcock offers?
* Generous holiday entitlement
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.
About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.
Our solutions range from bespoke, employer-led apprenticeship programmes to pioneering digital simulations and we work closely with all of our customers to reflect their organisational needs. Supporting both private and public sector businesses, a customer focused solution is at the heart of who we are, consistently putting the employer brand at the forefront of programme design.
As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.
Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click to find out more.
Application Guidance:
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting
#LI-POST
A local authority based in Nuneaton are looking for a Senior Technical Officer to join their team. This is an ongoing temporary contract.
The main purpose of the role is to deliver a private sector housing standards inspection and improvements service to comply with the council's statutory duties and policies.
Undertaking the statutory Housing Health and Safety Ratings assessment to determine the most appropriate enforcement measure to employ.
Ensuring licensable and non licensable HMO's meet relevant statutory requirements.
The successful candidate will be able to demonstrate the following competencies/attributes;
Previous experience of environmental health in relation to housing/HMO licensing.
If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jack at Service Care Construction on (phone number removed).
Not interested in this role but know somebody who could be? Refer a friend today and receive up to £250 per referral if they are successfully placed by SC Construction
Oct 08, 2021
A local authority based in Nuneaton are looking for a Senior Technical Officer to join their team. This is an ongoing temporary contract.
The main purpose of the role is to deliver a private sector housing standards inspection and improvements service to comply with the council's statutory duties and policies.
Undertaking the statutory Housing Health and Safety Ratings assessment to determine the most appropriate enforcement measure to employ.
Ensuring licensable and non licensable HMO's meet relevant statutory requirements.
The successful candidate will be able to demonstrate the following competencies/attributes;
Previous experience of environmental health in relation to housing/HMO licensing.
If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jack at Service Care Construction on (phone number removed).
Not interested in this role but know somebody who could be? Refer a friend today and receive up to £250 per referral if they are successfully placed by SC Construction
Senior Site Manager
Northicote Site| £50,000 - £55,000 per annum
Come and work for Accord a dynamic, innovative and ambitious housing and social care organisation that provides services to over 80,000 people across the Midlands and beyond. We can offer a great range of benefits with opportunities for you to learn and develop whilst making a real difference to people`s lives.
Construction Services is an in-house construction division within Accord delivering projects on behalf of the Regeneration department and other external agencies. The role is to ensure the safe and efficient construction of houses, apartments and care facilities using the LoCal Homes timber panel system. A site based role with responsibility to the Project Manager
THE POSITION
We are looking for a full time 40 hours per week experienced Senior Site Manager to join our organisation, who share our values. Pay rate of £50,000 - £55,000 per annum (dependent on experience) + car allowance.
You will hold a SMSTS, CISRS, NVQ Level 4 in Construction Management
Management of health and safety on site
The management of Environmental controls on site
Direct supervision of direct and subcontract labour on site
Calling off materials to suit programme requirements
Key stage inspections to ensure compliance with design and specification
Maintaining the highest standards of quality across all work on site
Maintaining the exterior of the site to present Accord in the best manner
Attendance at project meetings with client, subcontractors and specialists
Liaison with Design Coordinator to ensure full implementation of the design and specification
Liaison with commercial team over site expenditure and cost options
Maintaining a daily diary, plant returns, material delivery returns, scaffold register,
Reviewing programme with the project manager and working with a short term site programme
Liaison with Health and Safety inspectors, Warranty inspectors and Building Control officers - ensuring visits are arranged and instructions are clearly followed
Assisting the commercial team with value engineering
Attending client project meetings, including assisting with the preparation of the site report.
Ensure the use of appropriate management controls.
THE LOCATION
You will be located on sites across the Midlands and surrounding areas dependent on the project work you are involved with. Flexibility within this role is key and travel is required so a full UK driving licence is essential.
Please see job description for full details.
HOW DO I APPLY?
Click the apply now button or send your CVS and covering letter to (url removed)
Should you require any further information or have any questions please call Meena on (phone number removed) or the specialist Recruitment Team can be contacted on (phone number removed).
If you cannot get through to us on the provided mobile numbers please email (url removed) and a member will be in touch at our earliest convenience. Please bear with us during this time we appreciate your patience
Aug 14, 2020
Permanent
Senior Site Manager
Northicote Site| £50,000 - £55,000 per annum
Come and work for Accord a dynamic, innovative and ambitious housing and social care organisation that provides services to over 80,000 people across the Midlands and beyond. We can offer a great range of benefits with opportunities for you to learn and develop whilst making a real difference to people`s lives.
Construction Services is an in-house construction division within Accord delivering projects on behalf of the Regeneration department and other external agencies. The role is to ensure the safe and efficient construction of houses, apartments and care facilities using the LoCal Homes timber panel system. A site based role with responsibility to the Project Manager
THE POSITION
We are looking for a full time 40 hours per week experienced Senior Site Manager to join our organisation, who share our values. Pay rate of £50,000 - £55,000 per annum (dependent on experience) + car allowance.
You will hold a SMSTS, CISRS, NVQ Level 4 in Construction Management
Management of health and safety on site
The management of Environmental controls on site
Direct supervision of direct and subcontract labour on site
Calling off materials to suit programme requirements
Key stage inspections to ensure compliance with design and specification
Maintaining the highest standards of quality across all work on site
Maintaining the exterior of the site to present Accord in the best manner
Attendance at project meetings with client, subcontractors and specialists
Liaison with Design Coordinator to ensure full implementation of the design and specification
Liaison with commercial team over site expenditure and cost options
Maintaining a daily diary, plant returns, material delivery returns, scaffold register,
Reviewing programme with the project manager and working with a short term site programme
Liaison with Health and Safety inspectors, Warranty inspectors and Building Control officers - ensuring visits are arranged and instructions are clearly followed
Assisting the commercial team with value engineering
Attending client project meetings, including assisting with the preparation of the site report.
Ensure the use of appropriate management controls.
THE LOCATION
You will be located on sites across the Midlands and surrounding areas dependent on the project work you are involved with. Flexibility within this role is key and travel is required so a full UK driving licence is essential.
Please see job description for full details.
HOW DO I APPLY?
Click the apply now button or send your CVS and covering letter to (url removed)
Should you require any further information or have any questions please call Meena on (phone number removed) or the specialist Recruitment Team can be contacted on (phone number removed).
If you cannot get through to us on the provided mobile numbers please email (url removed) and a member will be in touch at our earliest convenience. Please bear with us during this time we appreciate your patience
Construction Jobs
Whole House Wraps Walsall and Manor Way Middle Littleton
Site Manager
Whole House Wraps Walsall and Manor Way Middle Littleton | £45,000 - £50,000 per annum
Come and work for Accord a dynamic, innovative and ambitious housing and social care organisation that provides services to over 80,000 people across the Midlands and beyond. We can offer a great range of benefits with opportunities for you to learn and develop whilst making a real difference to people`s lives.
Construction Services is an in-house construction division within Accord delivering projects on behalf of the Regeneration department and other external agencies. The role is to ensure the safe and efficient construction of houses, apartments and care facilities using the LoCal Homes timber panel system. A site based role with responsibility to the Project Manager
THE POSITION
We are looking for a full time 40 hours per week experienced Site Manager to join our organisation, who share our values. Pay rate of £45,000 - £50,000 per annum (dependent on experience) + car allowance.
You will hold a Construction Management NVQ Level 5 or equivalent.
The management of health and safety on site in accordance with Accord`s policy including statutory inspections
The management of Environmental controls on site
Direct supervision of direct and subcontract labour on site
Calling off materials to suit programme requirements
Key stage inspections to ensure compliance with design and specification
Maintaining the highest standards of quality across all work on site
Maintaining the exterior of the site to present Accord in the best manner
Attendance at project meetings with client, subcontractors and specialists
Liaison with Design Coordinator to ensure full implementation of the design and specification
Liaison with commercial team over site expenditure and cost options
Maintaining a daily diary, plant returns, material delivery returns, scaffold register
Reviewing programme with the Project Manager and working with a short term site programme
Liaison with Health and Safety inspectors, Warranty inspectors and Building Control officers - ensuring visits are arranged and instructions are clearly followed
Assisting the commercial team with value engineering
Attending client project meetings, including assisting with the preparation of the site report.
Ensure the use of appropriate management controls.
THE LOCATION
You will be located on sites across the Midlands and surrounding areas dependent on the project work you are involved with. Flexibility within this role is key and travel is required so a full UK driving licence is essential.
Please see job description for full details.
HOW DO I APPLY?
Click the apply now button or send your CVS and covering letter to (url removed)
Should you require any further information or have any questions please call Meena on (phone number removed) or the specialist Recruitment Team can be contacted on (phone number removed).
If you cannot get through to us on the provided mobile numbers please email (url removed) and a member will be in touch at our earliest convenience. Please bear with us during this time we appreciate your patience
Aug 14, 2020
Permanent
Site Manager
Whole House Wraps Walsall and Manor Way Middle Littleton | £45,000 - £50,000 per annum
Come and work for Accord a dynamic, innovative and ambitious housing and social care organisation that provides services to over 80,000 people across the Midlands and beyond. We can offer a great range of benefits with opportunities for you to learn and develop whilst making a real difference to people`s lives.
Construction Services is an in-house construction division within Accord delivering projects on behalf of the Regeneration department and other external agencies. The role is to ensure the safe and efficient construction of houses, apartments and care facilities using the LoCal Homes timber panel system. A site based role with responsibility to the Project Manager
THE POSITION
We are looking for a full time 40 hours per week experienced Site Manager to join our organisation, who share our values. Pay rate of £45,000 - £50,000 per annum (dependent on experience) + car allowance.
You will hold a Construction Management NVQ Level 5 or equivalent.
The management of health and safety on site in accordance with Accord`s policy including statutory inspections
The management of Environmental controls on site
Direct supervision of direct and subcontract labour on site
Calling off materials to suit programme requirements
Key stage inspections to ensure compliance with design and specification
Maintaining the highest standards of quality across all work on site
Maintaining the exterior of the site to present Accord in the best manner
Attendance at project meetings with client, subcontractors and specialists
Liaison with Design Coordinator to ensure full implementation of the design and specification
Liaison with commercial team over site expenditure and cost options
Maintaining a daily diary, plant returns, material delivery returns, scaffold register
Reviewing programme with the Project Manager and working with a short term site programme
Liaison with Health and Safety inspectors, Warranty inspectors and Building Control officers - ensuring visits are arranged and instructions are clearly followed
Assisting the commercial team with value engineering
Attending client project meetings, including assisting with the preparation of the site report.
Ensure the use of appropriate management controls.
THE LOCATION
You will be located on sites across the Midlands and surrounding areas dependent on the project work you are involved with. Flexibility within this role is key and travel is required so a full UK driving licence is essential.
Please see job description for full details.
HOW DO I APPLY?
Click the apply now button or send your CVS and covering letter to (url removed)
Should you require any further information or have any questions please call Meena on (phone number removed) or the specialist Recruitment Team can be contacted on (phone number removed).
If you cannot get through to us on the provided mobile numbers please email (url removed) and a member will be in touch at our earliest convenience. Please bear with us during this time we appreciate your patience
Site Manager
Whole House Wraps Walsall and Manor Way Middle Littleton | £45,000 - £50,000 per annum
Come and work for Accord a dynamic, innovative and ambitious housing and social care organisation that provides services to over 80,000 people across the Midlands and beyond. We can offer a great range of benefits with opportunities for you to learn and develop whilst making a real difference to people`s lives.
Construction Services is an in-house construction division within Accord delivering projects on behalf of the Regeneration department and other external agencies. The role is to ensure the safe and efficient construction of houses, apartments and care facilities using the LoCal Homes timber panel system. A site based role with responsibility to the Project Manager
THE POSITION
We are looking for a full time 40 hours per week experienced Site Manager to join our organisation, who share our values. Pay rate of £45,000 - £50,000 per annum (dependent on experience) + car allowance.
You will hold a Construction Management NVQ Level 5 or equivalent.
The management of health and safety on site in accordance with Accord`s policy including statutory inspections
The management of Environmental controls on site
Direct supervision of direct and subcontract labour on site
Calling off materials to suit programme requirements
Key stage inspections to ensure compliance with design and specification
Maintaining the highest standards of quality across all work on site
Maintaining the exterior of the site to present Accord in the best manner
Attendance at project meetings with client, subcontractors and specialists
Liaison with Design Coordinator to ensure full implementation of the design and specification
Liaison with commercial team over site expenditure and cost options
Maintaining a daily diary, plant returns, material delivery returns, scaffold register
Reviewing programme with the Project Manager and working with a short term site programme
Liaison with Health and Safety inspectors, Warranty inspectors and Building Control officers - ensuring visits are arranged and instructions are clearly followed
Assisting the commercial team with value engineering
Attending client project meetings, including assisting with the preparation of the site report.
Ensure the use of appropriate management controls.
THE LOCATION
You will be located on sites across the Midlands and surrounding areas dependent on the project work you are involved with. Flexibility within this role is key and travel is required so a full UK driving licence is essential.
Please see job description for full details.
HOW DO I APPLY?
Click the apply now button or send your CVS and covering letter to (url removed)
Should you require any further information or have any questions please call Meena on (phone number removed) or the specialist Recruitment Team can be contacted on (phone number removed).
If you cannot get through to us on the provided mobile numbers please email and a member will be in touch at our earliest convenience. Please bear with us during this time we appreciate your patience
Aug 14, 2020
Permanent
Site Manager
Whole House Wraps Walsall and Manor Way Middle Littleton | £45,000 - £50,000 per annum
Come and work for Accord a dynamic, innovative and ambitious housing and social care organisation that provides services to over 80,000 people across the Midlands and beyond. We can offer a great range of benefits with opportunities for you to learn and develop whilst making a real difference to people`s lives.
Construction Services is an in-house construction division within Accord delivering projects on behalf of the Regeneration department and other external agencies. The role is to ensure the safe and efficient construction of houses, apartments and care facilities using the LoCal Homes timber panel system. A site based role with responsibility to the Project Manager
THE POSITION
We are looking for a full time 40 hours per week experienced Site Manager to join our organisation, who share our values. Pay rate of £45,000 - £50,000 per annum (dependent on experience) + car allowance.
You will hold a Construction Management NVQ Level 5 or equivalent.
The management of health and safety on site in accordance with Accord`s policy including statutory inspections
The management of Environmental controls on site
Direct supervision of direct and subcontract labour on site
Calling off materials to suit programme requirements
Key stage inspections to ensure compliance with design and specification
Maintaining the highest standards of quality across all work on site
Maintaining the exterior of the site to present Accord in the best manner
Attendance at project meetings with client, subcontractors and specialists
Liaison with Design Coordinator to ensure full implementation of the design and specification
Liaison with commercial team over site expenditure and cost options
Maintaining a daily diary, plant returns, material delivery returns, scaffold register
Reviewing programme with the Project Manager and working with a short term site programme
Liaison with Health and Safety inspectors, Warranty inspectors and Building Control officers - ensuring visits are arranged and instructions are clearly followed
Assisting the commercial team with value engineering
Attending client project meetings, including assisting with the preparation of the site report.
Ensure the use of appropriate management controls.
THE LOCATION
You will be located on sites across the Midlands and surrounding areas dependent on the project work you are involved with. Flexibility within this role is key and travel is required so a full UK driving licence is essential.
Please see job description for full details.
HOW DO I APPLY?
Click the apply now button or send your CVS and covering letter to (url removed)
Should you require any further information or have any questions please call Meena on (phone number removed) or the specialist Recruitment Team can be contacted on (phone number removed).
If you cannot get through to us on the provided mobile numbers please email and a member will be in touch at our earliest convenience. Please bear with us during this time we appreciate your patience
Environmental /Pest Control Officer
£13 per hour
Ongoing Temporary contract - Solihull
Van and Equipment Provided
Environmental/Pest Control officer needed to work for a Housing Association in the Solihull area.
Main Duties
• Evaluating pest control situations by inspecting conditions; identifying new infestations and determining causes; analysing treatment, prevention, and exclusion options.
• On a daily basis candidates will be; placing pest control materials such as poisons traps etc; conducting inspections; resolving customer dissatisfaction and carrying out minor property repairs to prevent infestations / re-infestations.
• Graffiti cleaning and other environmentall officer duties
You will be expected to:
• Treat infestations of bed bugs, mice, rats, wasps, moths, squirrels and other common pests.
• We also carry out specialist heat treatments and commercial and residential pigeon work including spiking, wiring and netting.
As a pest control officer the role is likely to require you to take part in the following,
• All aspects of day to day pest control
• Specialist heat treatments
• Specialist cleaning including biohazard
• Contractual pest control
Skills/Qualifications
The successful Pest Control Officer will hold a:
• Royal Society Public Health (RSPH)
• The British Pest Control Association (BPCA) - Level 2 Certificate in Pest Management (or equivalent qualification) in order to provide holistic technical and consultative environmental solutions.
You will be required to work independently, manage and prioritise your own workload and have the ability to drive company vehicles, you will be responsible for the safe-keeping of vehicles and for driving safely at all times.
Please apply if you are interested in this rol or contact the trades team on (phone number removed)
Jul 23, 2020
Environmental /Pest Control Officer
£13 per hour
Ongoing Temporary contract - Solihull
Van and Equipment Provided
Environmental/Pest Control officer needed to work for a Housing Association in the Solihull area.
Main Duties
• Evaluating pest control situations by inspecting conditions; identifying new infestations and determining causes; analysing treatment, prevention, and exclusion options.
• On a daily basis candidates will be; placing pest control materials such as poisons traps etc; conducting inspections; resolving customer dissatisfaction and carrying out minor property repairs to prevent infestations / re-infestations.
• Graffiti cleaning and other environmentall officer duties
You will be expected to:
• Treat infestations of bed bugs, mice, rats, wasps, moths, squirrels and other common pests.
• We also carry out specialist heat treatments and commercial and residential pigeon work including spiking, wiring and netting.
As a pest control officer the role is likely to require you to take part in the following,
• All aspects of day to day pest control
• Specialist heat treatments
• Specialist cleaning including biohazard
• Contractual pest control
Skills/Qualifications
The successful Pest Control Officer will hold a:
• Royal Society Public Health (RSPH)
• The British Pest Control Association (BPCA) - Level 2 Certificate in Pest Management (or equivalent qualification) in order to provide holistic technical and consultative environmental solutions.
You will be required to work independently, manage and prioritise your own workload and have the ability to drive company vehicles, you will be responsible for the safe-keeping of vehicles and for driving safely at all times.
Please apply if you are interested in this rol or contact the trades team on (phone number removed)
Health & Safety Manager for new build & refurbishments of large housing developments. Involving site audits and policy reviews across the North West.
Client Details
This role is a fantastic opportunity to build a career in a dynamic and forward thinking organisation and play an important role in a vital corporate service. This is a permanent role with sites in the North West working for a fast growing residential provider.
Description
To carry out audits, investigations, internal enforcement and training and provide advice and assistance in order to achieve best practice and fulfil the statutory obligations imposed upon the Group in relation to health and safety.
To prepare, publish and update as necessary the Group's corporate Health and Safety policies and procedures in conjunction with the Head of People and Culture, Head of Asset Management, Managing Director (Compliance & Property Services).
To chair the Corporate Health and Safety Group ensuring H&S compliance across the Group as well as providing health and safety advice to the Group and any sub groups.
To provide support to the Senior Management Team and other officers in respect of any investigation undertaken by the Health and Safety Executive in relation to activities of the Group.
To prepare and submit reports to Corporate Health & Safety Group, senior management team and Board as appropriate, including an annual report on health & safety performance for the Group.
To draft corporate arrangements, and provide technical health and safety advice on service specific policies and procedures as they relate to health and safety.
To monitor and report on effectiveness of the Group's safety policies and procedures through comprehensive audits of Group activities as they relate to health and safety; investigation of accidents and other incidents; review of accidents and trends etc.
To advise colleagues on safety and health implications of new projects, premises, systems of work or substances.
To provide advice and technical information to line managers on request.
To co-ordinate with the People and Culture HR & LD team to ensure appropriate focused health and safety training for staff at all levels delivering in house training sessions, workshops and briefings as required.
To advise on the need for expansion, revision or other modification to corporate health and safety policies with reference to changes in legislation or operational arrangements. Profile
Professional Health and Safety Qualifications for example NEBOSH.
IOSH membership.
Thorough understanding of the main Health, Safety and Environmental Regulations.
Full understanding of CDM regulations.
Able to demonstrate a working knowledge of OHSAS:18001 and ISO:14001 certification standards.
Able to demonstrate an understanding of ISO:9001 Quality management standards.
Residential properties experience, preferably in a social housing environment.
Driving licence
Job Offer
Competitive salary with excellent benefits
Full flexible working policy
Large holiday entitlement
Life assurance
Employer pension contributions
Jul 07, 2020
Permanent
Health & Safety Manager for new build & refurbishments of large housing developments. Involving site audits and policy reviews across the North West.
Client Details
This role is a fantastic opportunity to build a career in a dynamic and forward thinking organisation and play an important role in a vital corporate service. This is a permanent role with sites in the North West working for a fast growing residential provider.
Description
To carry out audits, investigations, internal enforcement and training and provide advice and assistance in order to achieve best practice and fulfil the statutory obligations imposed upon the Group in relation to health and safety.
To prepare, publish and update as necessary the Group's corporate Health and Safety policies and procedures in conjunction with the Head of People and Culture, Head of Asset Management, Managing Director (Compliance & Property Services).
To chair the Corporate Health and Safety Group ensuring H&S compliance across the Group as well as providing health and safety advice to the Group and any sub groups.
To provide support to the Senior Management Team and other officers in respect of any investigation undertaken by the Health and Safety Executive in relation to activities of the Group.
To prepare and submit reports to Corporate Health & Safety Group, senior management team and Board as appropriate, including an annual report on health & safety performance for the Group.
To draft corporate arrangements, and provide technical health and safety advice on service specific policies and procedures as they relate to health and safety.
To monitor and report on effectiveness of the Group's safety policies and procedures through comprehensive audits of Group activities as they relate to health and safety; investigation of accidents and other incidents; review of accidents and trends etc.
To advise colleagues on safety and health implications of new projects, premises, systems of work or substances.
To provide advice and technical information to line managers on request.
To co-ordinate with the People and Culture HR & LD team to ensure appropriate focused health and safety training for staff at all levels delivering in house training sessions, workshops and briefings as required.
To advise on the need for expansion, revision or other modification to corporate health and safety policies with reference to changes in legislation or operational arrangements. Profile
Professional Health and Safety Qualifications for example NEBOSH.
IOSH membership.
Thorough understanding of the main Health, Safety and Environmental Regulations.
Full understanding of CDM regulations.
Able to demonstrate a working knowledge of OHSAS:18001 and ISO:14001 certification standards.
Able to demonstrate an understanding of ISO:9001 Quality management standards.
Residential properties experience, preferably in a social housing environment.
Driving licence
Job Offer
Competitive salary with excellent benefits
Full flexible working policy
Large holiday entitlement
Life assurance
Employer pension contributions
Spencer Clarke Group are currently recruiting for a Asset Surveyor to work in the Enfield area.
A local authority based in Enfield have a fantastic opportunity for a Asset Surveyor to join their team.
Purpose of the role:
Using a handheld device carry out Stock Condition Surveys and Energy performance Certificate Surveys to support the intelligence lead approach to housing asset management and investment.
Using a handheld device carry out Health and Safety asset audits for works detailed in the Compliance Surveys.
Produce Planned Preventative Maintenance (PPM) plans for capital investment purposes including life cycles and forward capital cost plans including new build handed over from the Regeneration Team.
Update information gathered onto the Apex Asset Management System ensuring accuracy of condition data and compliance.
Work with the rest of the Asset Team, Housing Management, Building Safety & Compliance team, Regeneration, Repairs and Planned Maintenance Teams to develop a wider knowledge of the stock and the ability to identify, prioritise and programme Stock Condition Surveys, feasibility studies and or options appraisals that support future priorities and the delivery of longer term investment needs.
Prepare viability and options appraisal reports based on asset information gathered identifying and promoting environmental sustainability investment opportunities including the decarbonisation strategy and the use of new technologies to promote sustainability and energy efficiency improvements including opportunities for greening and social value projects.
To conduct a trial project of compliance with permissions to use open plan areas for gardens/parking by tenants or owners of Right to Buy properties and to ensure the Council is not maintaining licensed/sold areas by undertaking inspections of selected areas of properties on council estates with reference to permissions, areas already sold and the grounds maintenance schedule.
To carry out ad-hoc requests for surveys or advice in response to either Council Officer, Member or resident queries or complaints and preparing reports where required.
Identify specific estates or properties for further option appraisal and additional investment.
Essential Criteria:
A relevant Building Surveying qualification such as HND or equivalent plus 3 years experience.
A relevant Accredited Assessor qualification such as City and Guilds Level 3 in Energy Assessment.
At least 3 years experience in undertaking Stock Condition Surveys including HHSRS and RdSAP Energy information in Council or Social Housing.
Knowledge of asset databases and hand held technologies for Stock Surveying.
Experience of managing and reporting data from an asset management database such as Apex.
Familiar with the use of software to produce Energy Performance Certificates.
Experience of diagnosing disrepair and building defects and specified works required.
Ability to use a wide range of IT packages, especially Microsoft Office and Excel Spreadsheets
If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)
May 07, 2020
Spencer Clarke Group are currently recruiting for a Asset Surveyor to work in the Enfield area.
A local authority based in Enfield have a fantastic opportunity for a Asset Surveyor to join their team.
Purpose of the role:
Using a handheld device carry out Stock Condition Surveys and Energy performance Certificate Surveys to support the intelligence lead approach to housing asset management and investment.
Using a handheld device carry out Health and Safety asset audits for works detailed in the Compliance Surveys.
Produce Planned Preventative Maintenance (PPM) plans for capital investment purposes including life cycles and forward capital cost plans including new build handed over from the Regeneration Team.
Update information gathered onto the Apex Asset Management System ensuring accuracy of condition data and compliance.
Work with the rest of the Asset Team, Housing Management, Building Safety & Compliance team, Regeneration, Repairs and Planned Maintenance Teams to develop a wider knowledge of the stock and the ability to identify, prioritise and programme Stock Condition Surveys, feasibility studies and or options appraisals that support future priorities and the delivery of longer term investment needs.
Prepare viability and options appraisal reports based on asset information gathered identifying and promoting environmental sustainability investment opportunities including the decarbonisation strategy and the use of new technologies to promote sustainability and energy efficiency improvements including opportunities for greening and social value projects.
To conduct a trial project of compliance with permissions to use open plan areas for gardens/parking by tenants or owners of Right to Buy properties and to ensure the Council is not maintaining licensed/sold areas by undertaking inspections of selected areas of properties on council estates with reference to permissions, areas already sold and the grounds maintenance schedule.
To carry out ad-hoc requests for surveys or advice in response to either Council Officer, Member or resident queries or complaints and preparing reports where required.
Identify specific estates or properties for further option appraisal and additional investment.
Essential Criteria:
A relevant Building Surveying qualification such as HND or equivalent plus 3 years experience.
A relevant Accredited Assessor qualification such as City and Guilds Level 3 in Energy Assessment.
At least 3 years experience in undertaking Stock Condition Surveys including HHSRS and RdSAP Energy information in Council or Social Housing.
Knowledge of asset databases and hand held technologies for Stock Surveying.
Experience of managing and reporting data from an asset management database such as Apex.
Familiar with the use of software to produce Energy Performance Certificates.
Experience of diagnosing disrepair and building defects and specified works required.
Ability to use a wide range of IT packages, especially Microsoft Office and Excel Spreadsheets
If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)