Impact Formwork & Civils Ltd
Hailsham, East Sussex, UK
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position.
As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution.
Responsibilities:
Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings.
Programme: Ensure robust contract and delivery programmes are produced which include design and procurement.
Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress.
Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements.
Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence.
Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations.
Financial Control: Manage project budgets, costs control and financial reporting.
Criteria:
Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan.
Commercial and Programming awareness – experience with NEC form of contract.
Proven track record of successful delivery of projects from start to finish.
Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook.
Experience managing high value projects or portfolios.
Full UK driving license
Job type: Permanent, full time
Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects.
Location: Office based, and site based
Offering a competitive salary, plus car, plus benefits.
Mar 29, 2024
Full time
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position.
As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution.
Responsibilities:
Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings.
Programme: Ensure robust contract and delivery programmes are produced which include design and procurement.
Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress.
Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements.
Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence.
Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations.
Financial Control: Manage project budgets, costs control and financial reporting.
Criteria:
Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan.
Commercial and Programming awareness – experience with NEC form of contract.
Proven track record of successful delivery of projects from start to finish.
Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook.
Experience managing high value projects or portfolios.
Full UK driving license
Job type: Permanent, full time
Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects.
Location: Office based, and site based
Offering a competitive salary, plus car, plus benefits.
Help to deliver a renewable heat network - and put a green recovery at the heart of Grenfell recovery.
Notting Dale Heat has an exciting vision to ‘put customers first’, generating clean, green heating and hot water for the local community. We’re at a crucial moment in that journey and we need someone out of the ordinary to lead Notting Dale Heat in delivering on that vision. You will work with residents, board members, the council and contractors to deliver on the vision and provide heating and hot water to over 800 social homes from 2024.
About the role:
A new and exciting position has been created for a Programme & Operations Manager within Notting Dale Heat Limited (NDH) – a local energy company operating within the Royal Borough of Kensington & Chelsea (RBKC), delivering zero-carbon heat through the Notting Dale Heat Network (NDHN). The Programme & Operations Manager will be the operational driving force to ensure that NDHN is a best-in-class energy network.
The role holder will be responsible for overseeing a major design, build operate and maintain contract and the relationship between NDH and the Council. They will also co-ordinate the delivery of key Activities outlined within the company's 3-year Business Plan.
The post is accountable to the Notting Dale Heat Board of Directors, who oversee the operation of the heat network, alongside RBKC, as shareholder for the network.
About you:
Are you an experienced and passionate leader with a track record of managing district heating schemes? Do you have experience in delivering heating and hot water solutions, contract management, project management?
We are looking for someone who has the right balance of technical and managerial qualities. They need to be adept at managing both the day-to-day operations and the long-term development of the company in alignment with the goals of the local authority.
Experience of district heating schemes, a commitment to excellent customer service and a knowledge of decarbonisation methods is a must for this role alongside a record of contract management, delivering in construction environments and working on projects in a variety of contexts.
About Us:
Notting Dale Heat will deliver renewable heat to Lancaster West Estate in North Kensington from 2024. It will rely on 100% renewable heat sources, put customers first, and tackle fuel poverty.
Following the Grenfell Tower tragedy, a commitment was made by all levels of Government to deliver a resident-led refurbishment that transforms Lancaster West into a 21st-century model estate.
Notting Dale Heat will provide heating and hot water services to the estate, and customers in the wider ward - and potentially beyond.
Notting Dale Heat was incorporated in January 2022 to design, build, operate and maintain the Notting Dale Heat Network. Notting Dale Heat is 100% owned by the Kensington and Chelsea Council.
Jan 02, 2024
Full time
Help to deliver a renewable heat network - and put a green recovery at the heart of Grenfell recovery.
Notting Dale Heat has an exciting vision to ‘put customers first’, generating clean, green heating and hot water for the local community. We’re at a crucial moment in that journey and we need someone out of the ordinary to lead Notting Dale Heat in delivering on that vision. You will work with residents, board members, the council and contractors to deliver on the vision and provide heating and hot water to over 800 social homes from 2024.
About the role:
A new and exciting position has been created for a Programme & Operations Manager within Notting Dale Heat Limited (NDH) – a local energy company operating within the Royal Borough of Kensington & Chelsea (RBKC), delivering zero-carbon heat through the Notting Dale Heat Network (NDHN). The Programme & Operations Manager will be the operational driving force to ensure that NDHN is a best-in-class energy network.
The role holder will be responsible for overseeing a major design, build operate and maintain contract and the relationship between NDH and the Council. They will also co-ordinate the delivery of key Activities outlined within the company's 3-year Business Plan.
The post is accountable to the Notting Dale Heat Board of Directors, who oversee the operation of the heat network, alongside RBKC, as shareholder for the network.
About you:
Are you an experienced and passionate leader with a track record of managing district heating schemes? Do you have experience in delivering heating and hot water solutions, contract management, project management?
We are looking for someone who has the right balance of technical and managerial qualities. They need to be adept at managing both the day-to-day operations and the long-term development of the company in alignment with the goals of the local authority.
Experience of district heating schemes, a commitment to excellent customer service and a knowledge of decarbonisation methods is a must for this role alongside a record of contract management, delivering in construction environments and working on projects in a variety of contexts.
About Us:
Notting Dale Heat will deliver renewable heat to Lancaster West Estate in North Kensington from 2024. It will rely on 100% renewable heat sources, put customers first, and tackle fuel poverty.
Following the Grenfell Tower tragedy, a commitment was made by all levels of Government to deliver a resident-led refurbishment that transforms Lancaster West into a 21st-century model estate.
Notting Dale Heat will provide heating and hot water services to the estate, and customers in the wider ward - and potentially beyond.
Notting Dale Heat was incorporated in January 2022 to design, build, operate and maintain the Notting Dale Heat Network. Notting Dale Heat is 100% owned by the Kensington and Chelsea Council.
Belfast Commercial Project - Site Manager Required Your new company Your new company is a multidisciplinary, family-run contractor based in Co. Antrim, specialising in mechanical & electrical facilities and build services within the healthcare, education, commercial & industrial sectors. The company have built an enviable industry name over the last 40 years with their specialist team consistently delivering high quality service on a variety of projects for a diverse range of long-term clients, which has led to a high level of repeat business & continuous bid success. Due to the award of a new project, your new company are now seeking the services of an experienced Site Manager for upcoming commercial fit out and building schemes. Your new role Due to ongoing project requirements, the company are seeking a Site Manager, responsible for the management of complete day-to-day operations on an upcoming commercial fit out and steel frame extension in Belfast. You will be required to work to demanding schedules whilst maintaining a focus on quality, health & safety. You will be responsible for ensuring the project runs smoothly and efficiently on the ground, whilst supervising subcontractors and liaising with the client. You must have previous experience working on fast-paced commercial schemes. This is initially a temporary role with potential for further works. What you'll need to succeed As a successful Site Manager, previous experience managing commercial refurbishment schemes is essential, with rounded building knowledge required in order to deliver the full programme of works. Ideally, you will come from a build or civils background with a proven track record of delivering high-end fit out packages, civils schemes and some exposure to piling. To be considered successful for this role, a valid CSR (Site Supervisor)/CSCS or SMSTS certification is essential. With projects starting in the coming weeks, you will be available after Easter and commutable to Belfast. What you'll get in return This is a fantastic opportunity to work with a progressive company with a busy orderbook & a long-term programme of works. With unequalled opportunity for career development, the successful delivery of this project will offer potential for further, long-term works following the initial scheme. This is a rare opportunity to work right here at home with no need to travel externally. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Seasonal
Belfast Commercial Project - Site Manager Required Your new company Your new company is a multidisciplinary, family-run contractor based in Co. Antrim, specialising in mechanical & electrical facilities and build services within the healthcare, education, commercial & industrial sectors. The company have built an enviable industry name over the last 40 years with their specialist team consistently delivering high quality service on a variety of projects for a diverse range of long-term clients, which has led to a high level of repeat business & continuous bid success. Due to the award of a new project, your new company are now seeking the services of an experienced Site Manager for upcoming commercial fit out and building schemes. Your new role Due to ongoing project requirements, the company are seeking a Site Manager, responsible for the management of complete day-to-day operations on an upcoming commercial fit out and steel frame extension in Belfast. You will be required to work to demanding schedules whilst maintaining a focus on quality, health & safety. You will be responsible for ensuring the project runs smoothly and efficiently on the ground, whilst supervising subcontractors and liaising with the client. You must have previous experience working on fast-paced commercial schemes. This is initially a temporary role with potential for further works. What you'll need to succeed As a successful Site Manager, previous experience managing commercial refurbishment schemes is essential, with rounded building knowledge required in order to deliver the full programme of works. Ideally, you will come from a build or civils background with a proven track record of delivering high-end fit out packages, civils schemes and some exposure to piling. To be considered successful for this role, a valid CSR (Site Supervisor)/CSCS or SMSTS certification is essential. With projects starting in the coming weeks, you will be available after Easter and commutable to Belfast. What you'll get in return This is a fantastic opportunity to work with a progressive company with a busy orderbook & a long-term programme of works. With unequalled opportunity for career development, the successful delivery of this project will offer potential for further, long-term works following the initial scheme. This is a rare opportunity to work right here at home with no need to travel externally. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Civils Quantity Surveyor- Belfast Your New CompanyHays have been retained by one of the most progressive and ambitious Contractors in NI to work in partnership in their search for a Civils Quantity Surveyor. Operating consistently throughout the UK and Ireland, this contractor has developed an established reputation for their effective delivery of high value projects. Our client is a highly reputable, respected and experienced civil engineering contractor, having completed an extensive range of projects in the UK and Ireland including roads, airfields and construction site works sectors. Hays are proud to work alongside them in their recruitment of a Civils Quantity Surveyor. Your New Role Reporting to the Commercial Manager and working closely with the Operational Team you will be responsible for the management of all costs relating to civil engineering projects in the UK and Ireland. You will demonstrate the ability to minimise costs, enhance value for money and achieve the required standards and quality. It will be your responsibility to provide commercial links between Site Agents, Project Managers, Operations Managers and Directors. Through external liaison with suppliers and customers you will ensure you are kept up to date regarding project progress and contractual issues. Additionally your presence on site on a regular basis is essential, ensuring the project is delivered on programme and within budget. What you'll need to succeed The ideal candidate will be degree qualified in Quantity Surveying or engineering and will be commercially and contractually aware with a good knowledge of construction processes. Due to the location of the projects you must be flexible to UK Travel. The successful candidate will have a full driving licence and 3 years post-qualification experience in a Civils based Engineering or Surveying role ideally having worked on road construction and structures. Excellent communication skills will be essential as you will be expected to develop positive working relationships within the team and across all departments. What you'll get in return This is an exciting opportunity for a Quantity Surveyor to join a progressive, leading contractor with a clear view of career development within the firm. To further encourage the growth of the business they wish to hire a hardworking and ambitious Quantity Surveyor to join their team. On offer to the successful candidate is a competitive package, pension, 30 days annual leave, as well as other attractive company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Civils Quantity Surveyor- Belfast Your New CompanyHays have been retained by one of the most progressive and ambitious Contractors in NI to work in partnership in their search for a Civils Quantity Surveyor. Operating consistently throughout the UK and Ireland, this contractor has developed an established reputation for their effective delivery of high value projects. Our client is a highly reputable, respected and experienced civil engineering contractor, having completed an extensive range of projects in the UK and Ireland including roads, airfields and construction site works sectors. Hays are proud to work alongside them in their recruitment of a Civils Quantity Surveyor. Your New Role Reporting to the Commercial Manager and working closely with the Operational Team you will be responsible for the management of all costs relating to civil engineering projects in the UK and Ireland. You will demonstrate the ability to minimise costs, enhance value for money and achieve the required standards and quality. It will be your responsibility to provide commercial links between Site Agents, Project Managers, Operations Managers and Directors. Through external liaison with suppliers and customers you will ensure you are kept up to date regarding project progress and contractual issues. Additionally your presence on site on a regular basis is essential, ensuring the project is delivered on programme and within budget. What you'll need to succeed The ideal candidate will be degree qualified in Quantity Surveying or engineering and will be commercially and contractually aware with a good knowledge of construction processes. Due to the location of the projects you must be flexible to UK Travel. The successful candidate will have a full driving licence and 3 years post-qualification experience in a Civils based Engineering or Surveying role ideally having worked on road construction and structures. Excellent communication skills will be essential as you will be expected to develop positive working relationships within the team and across all departments. What you'll get in return This is an exciting opportunity for a Quantity Surveyor to join a progressive, leading contractor with a clear view of career development within the firm. To further encourage the growth of the business they wish to hire a hardworking and ambitious Quantity Surveyor to join their team. On offer to the successful candidate is a competitive package, pension, 30 days annual leave, as well as other attractive company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Lettings Manager - Derby An exciting opportunity for a driven and experienced Lettings Manager to lead a talented team of five within a leading independent estate and lettings agency in Derby. This role offers the chance to make a significant impact within a dynamic and thriving business renowned for its dedication to excellence in the property market. About the Role: As the Lettings Manager, you will play a pivotal role in overseeing the daily operations of the lettings department, ensuring the delivery of exceptional service to clients and driving the team towards achieving and surpassing business targets. This is a fantastic opportunity for an individual looking to elevate their career in the property industry, working within a supportive environment that values leadership and initiative. Key Responsibilities: Lead, motivate, and support a team of five, fostering a culture of high performance and continuous improvement. Develop and implement strategies to enhance the lettings portfolio, ensuring growth and profitability. Oversee the end-to-end lettings process, from marketing properties to securing tenancies and managing client relationships. Ensure compliance with industry regulations and maintain high standards of professionalism and ethics. Collaborate with senior management to identify and pursue business development opportunities. Provide exceptional customer service, resolving any issues promptly and maintaining the company's reputation for excellence. Requirements: Proven experience in a lettings management role, with a track record of achieving targets and leading teams. Strong understanding of the lettings market and regulatory requirements. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, tenants, and team members. Highly organized, with a strategic approach to business development and operational management. A passion for the property industry and a commitment to professional development. Offer: Basic Salary: £30,000 per annum. On Target Earnings (OTE): £38,000 per annum. A dynamic and supportive work environment in a leading independent estate and lettings agency. Opportunities for professional growth and advancement. This is an outstanding opportunity for a motivated Lettings Manager to lead a dedicated team and contribute to the success of a reputable agency in Derby. If you are passionate about the property industry and possess the skills and experience we are looking for, we would love to hear from you.
Apr 18, 2024
Full time
Lettings Manager - Derby An exciting opportunity for a driven and experienced Lettings Manager to lead a talented team of five within a leading independent estate and lettings agency in Derby. This role offers the chance to make a significant impact within a dynamic and thriving business renowned for its dedication to excellence in the property market. About the Role: As the Lettings Manager, you will play a pivotal role in overseeing the daily operations of the lettings department, ensuring the delivery of exceptional service to clients and driving the team towards achieving and surpassing business targets. This is a fantastic opportunity for an individual looking to elevate their career in the property industry, working within a supportive environment that values leadership and initiative. Key Responsibilities: Lead, motivate, and support a team of five, fostering a culture of high performance and continuous improvement. Develop and implement strategies to enhance the lettings portfolio, ensuring growth and profitability. Oversee the end-to-end lettings process, from marketing properties to securing tenancies and managing client relationships. Ensure compliance with industry regulations and maintain high standards of professionalism and ethics. Collaborate with senior management to identify and pursue business development opportunities. Provide exceptional customer service, resolving any issues promptly and maintaining the company's reputation for excellence. Requirements: Proven experience in a lettings management role, with a track record of achieving targets and leading teams. Strong understanding of the lettings market and regulatory requirements. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, tenants, and team members. Highly organized, with a strategic approach to business development and operational management. A passion for the property industry and a commitment to professional development. Offer: Basic Salary: £30,000 per annum. On Target Earnings (OTE): £38,000 per annum. A dynamic and supportive work environment in a leading independent estate and lettings agency. Opportunities for professional growth and advancement. This is an outstanding opportunity for a motivated Lettings Manager to lead a dedicated team and contribute to the success of a reputable agency in Derby. If you are passionate about the property industry and possess the skills and experience we are looking for, we would love to hear from you.
Our client, a dynamic and innovative manufacturer and installer of automated gates, doors, and barriers, is seeking an experienced Regional Service Manager to join their team in Hemel Hempstead. This is an excellent opportunity for a strategic leader who is passionate about driving business growth through enhanced service solutions and building high-performing teams. Key Responsibilities: Develop and implement strategies to increase regional revenues through gaining additional service and maintenance contracts. Build and lead a team of skilled field engineers, ensuring effective deployment and management to meet customer service requirements. Ensure that all service operations adhere to established service level agreements and operate within strict health and safety protocols. Collaborate closely with the board, providing regular performance and progress reports, while maintaining a high degree of autonomy in daily operations. Foster a culture of continuous improvement, innovation, and customer satisfaction. Requirements: Proven experience in a service engineering management role, preferably within the automated gates, doors, or barriers industry. Strong leadership skills with a track record of successfully managing and motivating technical teams. Comprehensive knowledge of automatic doors, gates, and barriers, with a keen understanding of industry-specific health and safety standards. Excellent communication and interpersonal skills, capable of fostering strong relationships with both internal team members and external customers. Entrepreneurial spirit with a commitment to upholding company standards and procedures. What Our Client Offers: A competitive salary and benefits package. The chance to work with a company known for its innovative approach and entrepreneurial spirit. Significant autonomy in role, with direct reporting to the board. Opportunities for personal and professional growth in a supportive and dynamic environment. If you are a driven leader looking to make a significant impact in a growing company, we encourage you to apply for this exciting role. Our client is eager to welcome a forward-thinking Regional Service Manager who will contribute to their continued success and expansion across the South of the UK. The role will be hybrid.
Apr 18, 2024
Full time
Our client, a dynamic and innovative manufacturer and installer of automated gates, doors, and barriers, is seeking an experienced Regional Service Manager to join their team in Hemel Hempstead. This is an excellent opportunity for a strategic leader who is passionate about driving business growth through enhanced service solutions and building high-performing teams. Key Responsibilities: Develop and implement strategies to increase regional revenues through gaining additional service and maintenance contracts. Build and lead a team of skilled field engineers, ensuring effective deployment and management to meet customer service requirements. Ensure that all service operations adhere to established service level agreements and operate within strict health and safety protocols. Collaborate closely with the board, providing regular performance and progress reports, while maintaining a high degree of autonomy in daily operations. Foster a culture of continuous improvement, innovation, and customer satisfaction. Requirements: Proven experience in a service engineering management role, preferably within the automated gates, doors, or barriers industry. Strong leadership skills with a track record of successfully managing and motivating technical teams. Comprehensive knowledge of automatic doors, gates, and barriers, with a keen understanding of industry-specific health and safety standards. Excellent communication and interpersonal skills, capable of fostering strong relationships with both internal team members and external customers. Entrepreneurial spirit with a commitment to upholding company standards and procedures. What Our Client Offers: A competitive salary and benefits package. The chance to work with a company known for its innovative approach and entrepreneurial spirit. Significant autonomy in role, with direct reporting to the board. Opportunities for personal and professional growth in a supportive and dynamic environment. If you are a driven leader looking to make a significant impact in a growing company, we encourage you to apply for this exciting role. Our client is eager to welcome a forward-thinking Regional Service Manager who will contribute to their continued success and expansion across the South of the UK. The role will be hybrid.
WHAT YOU'LL DO As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs.You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. Assist with the execution and administration of the global property & casualty insurance programs including Property, Casualty, WC/EL, Auto and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Conduct thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus YOU'LL WORK WITH You will join a dynamic global insurance team of four, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives.
Apr 18, 2024
Full time
WHAT YOU'LL DO As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs.You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. Assist with the execution and administration of the global property & casualty insurance programs including Property, Casualty, WC/EL, Auto and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Conduct thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus YOU'LL WORK WITH You will join a dynamic global insurance team of four, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives.
Position: Technical Supervisor Location: Central London Salary: 50,000 per year + benefits Monday - Friday: 8am - 5pm Job Purpose: Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Ensuring that the team delivers all work to the highest standard first time, with health and safety at the forefront of what we do. Roles & Responsibilities: Operational site lead - responsible for the day to day operations and site deputy to Senior Customer Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients Establish and maintain safe systems of work; working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively Understand, anticipate and deliver customer (internal and external) needs while building effective relationships Attend and lead all Audits for compliance with relation to operational activities Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security - support to cover for all of the above roles during absence or times of high workload Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's Manage, develop and improve use of Helpdesk system, operations and procedures Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets To be responsible for all the health and safety compliance onsite, including that of third -party services providers and maintenance records; this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract What we are looking for: Technical background (ideally electrical) Minimum 4+ years experience within facilities management/maintenance Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract. Completion of IOSH Managing Safely or a similar qualification. Customer care and relationship-building skills. Experience in conducting surveys throughout client sites and preparing accurate reports. Ability to interact directly with customers in a professional manner and represent the company. Positive, self-motivated, proactive individual. Ability to work independently and as part of a team. The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances. The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules. If you're ready for your next challenge, please apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 18, 2024
Full time
Position: Technical Supervisor Location: Central London Salary: 50,000 per year + benefits Monday - Friday: 8am - 5pm Job Purpose: Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Ensuring that the team delivers all work to the highest standard first time, with health and safety at the forefront of what we do. Roles & Responsibilities: Operational site lead - responsible for the day to day operations and site deputy to Senior Customer Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients Establish and maintain safe systems of work; working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively Understand, anticipate and deliver customer (internal and external) needs while building effective relationships Attend and lead all Audits for compliance with relation to operational activities Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security - support to cover for all of the above roles during absence or times of high workload Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's Manage, develop and improve use of Helpdesk system, operations and procedures Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets To be responsible for all the health and safety compliance onsite, including that of third -party services providers and maintenance records; this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract What we are looking for: Technical background (ideally electrical) Minimum 4+ years experience within facilities management/maintenance Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract. Completion of IOSH Managing Safely or a similar qualification. Customer care and relationship-building skills. Experience in conducting surveys throughout client sites and preparing accurate reports. Ability to interact directly with customers in a professional manner and represent the company. Positive, self-motivated, proactive individual. Ability to work independently and as part of a team. The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances. The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules. If you're ready for your next challenge, please apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Permanent Job - Contracts Manager, not for profit, public sector projects, NEC contracts Join this award-winning team, recognised by, and members of, some of the industry's most respected professional bodies for creating environments with meaningful impact for local communities. This not-for profit organisation supports their public sector clients to create safe, sustainable and significant land and property portfolios that deliver social value for the local community.Their key services are pre-construction, design and consultancy, construction, regeneration and major projects, risk management, and responsive repairs. To provide the on-site lead for the safe and profitable delivery of Construction Services projects. The Contracts Manager will manage and coordinate projects from the start through to completion, ensuring that work is completed to time, quality, within budget and within scope. Strategic and Management Responsibilities To ensure effective safe and profitable project delivery, while satisfying client and customer service demands at all times. To ensure high standards of team performance and collaboration. Ensure that relevant KPIs are achieved. To work with the Operations Manager on resourcing and developments to keep the team fit for purpose. To work with the Head of Construction Services and the Operations Manager to develop a supply chain which is fit for purpose. To maximise the potential of their Services in meeting the needs of the clients and customers it serves. Where appropriate act as company representative at events and any senior client engagements. To ensure that delivery teams work to and comply with all Commercial Procedures and other Standing Orders Build robust working relationships with Site Managers and the Design and Commercial teams to ensure a seamless working interface. Job Outline 1. Managing and overseeing the direction of the project, ensuring that the design requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs. 2. Day to day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. 3. Plan and efficiently organise the site set up and logistics. 4. Effectively communicate with the Design Team to ensure the timely release of design information. 5. Coordinate the management of subcontractor activities. 6. Ensure workmanship and material standards are achieved in accordance with specifications, building regulations, health and safety legislation as well as quality standards. 7. Manage and monitor change control for all projects. 8. Issue project progress reports to the Operations Manager, identifying programme status, progress, change and information requirements. 9. Place orders and oversee deliveries and ensure its in line with the construction programme and procurement schedule. 10. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders. 11. Ensure that Health and Safety requirements and standards are carried out and in place. 12. To develop, manage and deliver the project's delivery plan for your site managers and teams. 13. Ensure that robust cost and delivery plans are provided for all projects and that they are actively monitored and managed. 14. Advise Site Managers on all aspects of operational delivery. 15. Ensure Site Managers are advised, and competent, on all commercial and contractual matters. 16. Actively contribute to a 'One Team' ethos, and full participation in Design and Delivery / Construction Services Teams decision-making. 17. Ensure that project delivery management information is in line with business reporting requirements for the team. 18. Ensure that project risk registers are established and managed at team and project level with timely mitigation actions being undertaken. 19. Establish and maintain robust procedures for achieving KPIs. 20. Ensure effective resourcing of workload, taking into account the capacity of both team and individuals. 21. Ensure that each project has a robust programme that is actively monitored and managed. What you'll need to succeed Proven experience of managing a project from start through to completion, ensuring that work is completed on time, quality and within budget. A broad understanding of the design process and the challenges bringing a project to the Construction StageDemonstrable experience of associated commercial processes for a project, including forecasting, change control, influencing to achieve value for money, and safe profitable delivery outcomes. Project Programming Skills Minimum qualification to NVQ level 4 in a construction related subjectChartered / Membership of a Construction Institution or extensive years of appropriate functional discipline experience. A formal management qualification. Broad demonstrable knowledge of NEC forms of contract, a thorough understanding of construction principles and buildability. A thorough understanding of tenders and financial control of projects, Good understanding of project construction programming, strong construction, commercial, financial and supply-chain management skills ICT Literate and knowledge of Microsoft Office suite and relevant financial systems Well-developed interpersonal skills to work effectively and collaborate with internal and external teams Meticulous attention to detail What you'll get in return A competitive salary of £51000- £53000. Local Authority Pension Scheme. 25 days annual leave + BH. 0.45pence mileage. Flexible/hybrid working. Private Medical cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Permanent Job - Contracts Manager, not for profit, public sector projects, NEC contracts Join this award-winning team, recognised by, and members of, some of the industry's most respected professional bodies for creating environments with meaningful impact for local communities. This not-for profit organisation supports their public sector clients to create safe, sustainable and significant land and property portfolios that deliver social value for the local community.Their key services are pre-construction, design and consultancy, construction, regeneration and major projects, risk management, and responsive repairs. To provide the on-site lead for the safe and profitable delivery of Construction Services projects. The Contracts Manager will manage and coordinate projects from the start through to completion, ensuring that work is completed to time, quality, within budget and within scope. Strategic and Management Responsibilities To ensure effective safe and profitable project delivery, while satisfying client and customer service demands at all times. To ensure high standards of team performance and collaboration. Ensure that relevant KPIs are achieved. To work with the Operations Manager on resourcing and developments to keep the team fit for purpose. To work with the Head of Construction Services and the Operations Manager to develop a supply chain which is fit for purpose. To maximise the potential of their Services in meeting the needs of the clients and customers it serves. Where appropriate act as company representative at events and any senior client engagements. To ensure that delivery teams work to and comply with all Commercial Procedures and other Standing Orders Build robust working relationships with Site Managers and the Design and Commercial teams to ensure a seamless working interface. Job Outline 1. Managing and overseeing the direction of the project, ensuring that the design requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs. 2. Day to day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. 3. Plan and efficiently organise the site set up and logistics. 4. Effectively communicate with the Design Team to ensure the timely release of design information. 5. Coordinate the management of subcontractor activities. 6. Ensure workmanship and material standards are achieved in accordance with specifications, building regulations, health and safety legislation as well as quality standards. 7. Manage and monitor change control for all projects. 8. Issue project progress reports to the Operations Manager, identifying programme status, progress, change and information requirements. 9. Place orders and oversee deliveries and ensure its in line with the construction programme and procurement schedule. 10. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders. 11. Ensure that Health and Safety requirements and standards are carried out and in place. 12. To develop, manage and deliver the project's delivery plan for your site managers and teams. 13. Ensure that robust cost and delivery plans are provided for all projects and that they are actively monitored and managed. 14. Advise Site Managers on all aspects of operational delivery. 15. Ensure Site Managers are advised, and competent, on all commercial and contractual matters. 16. Actively contribute to a 'One Team' ethos, and full participation in Design and Delivery / Construction Services Teams decision-making. 17. Ensure that project delivery management information is in line with business reporting requirements for the team. 18. Ensure that project risk registers are established and managed at team and project level with timely mitigation actions being undertaken. 19. Establish and maintain robust procedures for achieving KPIs. 20. Ensure effective resourcing of workload, taking into account the capacity of both team and individuals. 21. Ensure that each project has a robust programme that is actively monitored and managed. What you'll need to succeed Proven experience of managing a project from start through to completion, ensuring that work is completed on time, quality and within budget. A broad understanding of the design process and the challenges bringing a project to the Construction StageDemonstrable experience of associated commercial processes for a project, including forecasting, change control, influencing to achieve value for money, and safe profitable delivery outcomes. Project Programming Skills Minimum qualification to NVQ level 4 in a construction related subjectChartered / Membership of a Construction Institution or extensive years of appropriate functional discipline experience. A formal management qualification. Broad demonstrable knowledge of NEC forms of contract, a thorough understanding of construction principles and buildability. A thorough understanding of tenders and financial control of projects, Good understanding of project construction programming, strong construction, commercial, financial and supply-chain management skills ICT Literate and knowledge of Microsoft Office suite and relevant financial systems Well-developed interpersonal skills to work effectively and collaborate with internal and external teams Meticulous attention to detail What you'll get in return A competitive salary of £51000- £53000. Local Authority Pension Scheme. 25 days annual leave + BH. 0.45pence mileage. Flexible/hybrid working. Private Medical cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Timber Frame Technician Your new company: Our client is a leading Timber Frame and Roof Truss manufacturer for the house building sector. As part of a prominent timber processor in the UK & Ireland, they have a strong growth story. Our client is seeking a skilled and motivated Timber Frame Technician to join their team. The successful candidate will play a crucial role in designing and producing high-quality timber frame structures. Location: West Coast of Scotland Reporting to the Design Manager, this is an exciting opportunity for the successful candidate to join an ambitious expanding business. The Timber Frame Technician will be responsible for the design of timber frame structures while working closely with the client, client representatives and the internal production team. Our clients range from private individuals to the most prestigious national building and construction companies. Your new role : Responsibilities: Collaborate with design, estimating, and production teams to create accurate and efficient timber frame and roof truss designs. Prepare detailed drawings and specifications for manufacturing. Ensure compliance with industry standards and regulations. Contribute to continuous improvement initiatives. Create and manage design programmes in line with client contractual agreements. Preparation of technical and construction drawings, details all in line with project budgets. Generate detailed manufacturing information and accurate component lists to facilitate factory operations. Produce detailed construction information suitable for site teams to deliver built product without compromise to programme, quality, health & safety and cost. Identifying and managing risk through proper coordination of design information in line with project programmes. Liaise with external consultants and suppliers to ensure consistent designs are delivered. Provide suitable support to site teams to ensure compliance with statutory requirements (planning, building control etc) and to identify improvements in construction detailing and techniques. Build and maintain strong, long-lasting customer relationships with key accounts. Liaising with client design teams and external consultants in relation to live projects. Liaising with site teams in relation to queries arising. What you'll need to succeed Previous experience in timber frame design or related fields.Valid UK driving license.Strong attention to detail and problem-solving skills.Ability to work effectively in a team environment.Ability to read and understand architectural/engineering drawings. Strong design awareness combined with a proven capability for producing manufacturing information to a high standard.2 years post-qualification experience, preferably from a timber design background.Knowledge of current Scottish Planning & Building Standards Regulations.Proficient in AutoCAD software.Sound awareness of CDM Regs. And NHBC StandardsFamiliar with Microsoft Office suite of products.Strong communication skills (oral and written).Excellent attention to detail. What you'll get in return Opportunity to join a growing company with an exciting pipeline of work. Our client offers an extremely competitive salary based on experience and skills. This is a full-time, permanent position with 39 hours per week and 33 days of annual leave (pro rata and inclusive of bank holidays). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 18, 2024
Full time
Timber Frame Technician Your new company: Our client is a leading Timber Frame and Roof Truss manufacturer for the house building sector. As part of a prominent timber processor in the UK & Ireland, they have a strong growth story. Our client is seeking a skilled and motivated Timber Frame Technician to join their team. The successful candidate will play a crucial role in designing and producing high-quality timber frame structures. Location: West Coast of Scotland Reporting to the Design Manager, this is an exciting opportunity for the successful candidate to join an ambitious expanding business. The Timber Frame Technician will be responsible for the design of timber frame structures while working closely with the client, client representatives and the internal production team. Our clients range from private individuals to the most prestigious national building and construction companies. Your new role : Responsibilities: Collaborate with design, estimating, and production teams to create accurate and efficient timber frame and roof truss designs. Prepare detailed drawings and specifications for manufacturing. Ensure compliance with industry standards and regulations. Contribute to continuous improvement initiatives. Create and manage design programmes in line with client contractual agreements. Preparation of technical and construction drawings, details all in line with project budgets. Generate detailed manufacturing information and accurate component lists to facilitate factory operations. Produce detailed construction information suitable for site teams to deliver built product without compromise to programme, quality, health & safety and cost. Identifying and managing risk through proper coordination of design information in line with project programmes. Liaise with external consultants and suppliers to ensure consistent designs are delivered. Provide suitable support to site teams to ensure compliance with statutory requirements (planning, building control etc) and to identify improvements in construction detailing and techniques. Build and maintain strong, long-lasting customer relationships with key accounts. Liaising with client design teams and external consultants in relation to live projects. Liaising with site teams in relation to queries arising. What you'll need to succeed Previous experience in timber frame design or related fields.Valid UK driving license.Strong attention to detail and problem-solving skills.Ability to work effectively in a team environment.Ability to read and understand architectural/engineering drawings. Strong design awareness combined with a proven capability for producing manufacturing information to a high standard.2 years post-qualification experience, preferably from a timber design background.Knowledge of current Scottish Planning & Building Standards Regulations.Proficient in AutoCAD software.Sound awareness of CDM Regs. And NHBC StandardsFamiliar with Microsoft Office suite of products.Strong communication skills (oral and written).Excellent attention to detail. What you'll get in return Opportunity to join a growing company with an exciting pipeline of work. Our client offers an extremely competitive salary based on experience and skills. This is a full-time, permanent position with 39 hours per week and 33 days of annual leave (pro rata and inclusive of bank holidays). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Exciting Job Opportunity Engineering Manager Southampton Your new company We are one of the UK's leading facilities management and professional services companies, and we work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors. Your new role You will be working and will get the opportunity to be responsible for assisting contract management to ensure that operations are carried out in a safe and efficient manner. Managing the supervisory team, implementing the integrated business management system; ensuring a robust and efficient system is maintained which complies the requirements of the business and third party quality, health, safety and environmental accreditations. Use the initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, subcontractors. What you'll need to succeed You should have knowledge and experience of managing HV & LV networks in industrial properties. Holds relevant professional, technical or management qualifications or experience Management experience with the ability to lead teams effectively. Excellent technical knowledge of M&E, building services and industry best practice. Excellent knowledge and track record in QHSE / Risk management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 18, 2024
Full time
Exciting Job Opportunity Engineering Manager Southampton Your new company We are one of the UK's leading facilities management and professional services companies, and we work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors. Your new role You will be working and will get the opportunity to be responsible for assisting contract management to ensure that operations are carried out in a safe and efficient manner. Managing the supervisory team, implementing the integrated business management system; ensuring a robust and efficient system is maintained which complies the requirements of the business and third party quality, health, safety and environmental accreditations. Use the initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, subcontractors. What you'll need to succeed You should have knowledge and experience of managing HV & LV networks in industrial properties. Holds relevant professional, technical or management qualifications or experience Management experience with the ability to lead teams effectively. Excellent technical knowledge of M&E, building services and industry best practice. Excellent knowledge and track record in QHSE / Risk management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Design Manager in Northern Ireland, would require Travelling Your new company Hays Belfast are working in collaboration with an award winning, Tier 1 Civil Engineering & Construction Company, in recruiting a Design Manager for one of their major civils projects in the UK. This renowned company specializes in delivering remarkable projects that connect communities and contribute to a better future for all. Their expertise spans buildings, civil engineering, facilities management, fit-outs, and construction projects. With an enviable client base across both public and private sectors, this contractor has established themselves as one of Northern Ireland's flagship businesses, and has an excellent reputation across the UK & Ireland, where their projects have made a significant material impact on the communities, they operate in. Your new role This Design Manager (Civils) role presents an exciting opportunity to be part of a dynamic team shaping the future of infrastructure projects. If you're passionate about design and project management, consider joining this forward-thinking contractor to oversee design and technical teams for a £120 million highways project + bridges and structures, bringing the overall value in excess of £200+ million. As a Design Manager, your responsibilities will include: Managing permanent and temporary works designs for live projects and tenders.Focusing on buildability and efficiency during the design process to achieve optimal solutions.Coordinating with designers to develop design deliverables schedules.Ensuring alignment between design development and project expectations.Preparing and agreeing on design programs with each designer.Monitoring design progress and updating schedules as needed.Adhering to relevant quality procedures in design management.Fulfilling Principal Designer duties for pre-construction operations under CDM Regulations.Providing design input for tender submissions.Collaborating with clients, subcontractors, suppliers, and third parties.Offering technical advice for live projects and tenders.Contributing to program development across tender, design, construction, and variation/compensation event stages.Coordinating temporary works design elements when necessary.Reviewing design drawings and addressing technical queries.This role will require some weekly travel, so you must be available to do so. What you'll need to succeed To excel in this position, you should possess expertise in either designing or constructing Civil Engineering infrastructure, ideally within the Highways sector however all civils sectors will be considered. You will hold a solid grasp of engineering principles and their practical application is essential. Additionally, you must have experience managing a team of designers and be adept at client communication. Ideally, the candidate should hold a degree in civil or structural engineering. Being a Chartered engineer or working toward that status would be advantageous. Candidates with time-served experience on highways and relevant HND/HNC qualifications will also be considered. Experience and knowledge in the design and/or construction of temporary works would be highly desirable. This role will require some weekly travel, so you must be prepared to stay overnight 2 nights per week with all flights and accommodation provided. What you'll get in return Our client is offering an enticing annual salary that is negotiable based on experience but could be up to circa £60,000. Benefits include a car allowance, subsidized private medical cover, a life assurance scheme, a contributory pension, and 35 days of annual leave (including public holidays), Paid travel and housing accommodation whilst onsite. This role is a full-time, permanent position offering Hybrid working condition with 3 days spent on-site. A full UK driving licence is a requirement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Marjorie Del Rosario, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Design Manager in Northern Ireland, would require Travelling Your new company Hays Belfast are working in collaboration with an award winning, Tier 1 Civil Engineering & Construction Company, in recruiting a Design Manager for one of their major civils projects in the UK. This renowned company specializes in delivering remarkable projects that connect communities and contribute to a better future for all. Their expertise spans buildings, civil engineering, facilities management, fit-outs, and construction projects. With an enviable client base across both public and private sectors, this contractor has established themselves as one of Northern Ireland's flagship businesses, and has an excellent reputation across the UK & Ireland, where their projects have made a significant material impact on the communities, they operate in. Your new role This Design Manager (Civils) role presents an exciting opportunity to be part of a dynamic team shaping the future of infrastructure projects. If you're passionate about design and project management, consider joining this forward-thinking contractor to oversee design and technical teams for a £120 million highways project + bridges and structures, bringing the overall value in excess of £200+ million. As a Design Manager, your responsibilities will include: Managing permanent and temporary works designs for live projects and tenders.Focusing on buildability and efficiency during the design process to achieve optimal solutions.Coordinating with designers to develop design deliverables schedules.Ensuring alignment between design development and project expectations.Preparing and agreeing on design programs with each designer.Monitoring design progress and updating schedules as needed.Adhering to relevant quality procedures in design management.Fulfilling Principal Designer duties for pre-construction operations under CDM Regulations.Providing design input for tender submissions.Collaborating with clients, subcontractors, suppliers, and third parties.Offering technical advice for live projects and tenders.Contributing to program development across tender, design, construction, and variation/compensation event stages.Coordinating temporary works design elements when necessary.Reviewing design drawings and addressing technical queries.This role will require some weekly travel, so you must be available to do so. What you'll need to succeed To excel in this position, you should possess expertise in either designing or constructing Civil Engineering infrastructure, ideally within the Highways sector however all civils sectors will be considered. You will hold a solid grasp of engineering principles and their practical application is essential. Additionally, you must have experience managing a team of designers and be adept at client communication. Ideally, the candidate should hold a degree in civil or structural engineering. Being a Chartered engineer or working toward that status would be advantageous. Candidates with time-served experience on highways and relevant HND/HNC qualifications will also be considered. Experience and knowledge in the design and/or construction of temporary works would be highly desirable. This role will require some weekly travel, so you must be prepared to stay overnight 2 nights per week with all flights and accommodation provided. What you'll get in return Our client is offering an enticing annual salary that is negotiable based on experience but could be up to circa £60,000. Benefits include a car allowance, subsidized private medical cover, a life assurance scheme, a contributory pension, and 35 days of annual leave (including public holidays), Paid travel and housing accommodation whilst onsite. This role is a full-time, permanent position offering Hybrid working condition with 3 days spent on-site. A full UK driving licence is a requirement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Marjorie Del Rosario, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Apr 18, 2024
Full time
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Location: Colchester, Essex Salary: £26,000 - £28,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company s newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years experience assisting in running an asset of this calibre - in a Centre Manager, Hotel Management, or Property Management position. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success, as well as excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday Friday: 9am 5pm Benefits 25 days Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension and Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Apr 17, 2024
Full time
Location: Colchester, Essex Salary: £26,000 - £28,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company s newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years experience assisting in running an asset of this calibre - in a Centre Manager, Hotel Management, or Property Management position. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success, as well as excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday Friday: 9am 5pm Benefits 25 days Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension and Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Paradigm Housing Group
Chesham Bois, Buckinghamshire
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Apr 17, 2024
Full time
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Allen & York are proud to be partnering with Kier - one of the UK's leading contractors - as they look to recruit a Sustainability Director for their Construction & Engineering Division to lead, inspire, influence and deliver the sustainability strategy and ensure that sustainability becomes business as usual. Reporting into the MD for Construction and Engineering, you will work across seven business units and be responsible for leading three managers who sit in the construction engineering division and are responsible for environment, social and carbon. In addition to this, there are then local teams of environmental and social specialists, totalling close to fifty, who sit in the Regional Business Units and will have a dotted line into you, so your influence will stretch from the SLT right down to the managers on the ground. You will be a member of the Senior Leadership Team so you'll be comfortable engaging with other Executives/Directors, along with team members at various levels. Given this matrix structure, it will be advantageous if you've experience of having worked in a similar environment and for you to have strong stakeholder management skills. This is a national role, so you'll have the gravitas and credibility from a sustainability perspective - and preferably prior experience of working in such a capacity - to understand how to implement different elements of the strategy and understand the different challenges faced at varying levels, and be able to suggest solutions to these issues. The business has set some ambitious targets around net zero, eliminating waste and becoming single-use plastic free and it will be your responsibility to ensure the Team and operations are in place to achieve these objectives. Depending on when the suitable candidate joins the business, you may be able to get involved with leading the internal review of the plan (the construction wide strategy is cascaded across the seven business units and each of the seven business units has a ten-point plan to respond to the strategy), proposing targets and agreeing these with Group. You will require strong technical experience of both environmental sustainability and social value and you'll know how to develop regional plans to achieve the targets. It will also be your responsibility to keep abreast of market trends, attend events and conferences and contribute to thought leadership. In addition, it's expected that you'll be an advocate for inclusion and diversity and to help incorporate this into everything you and the Team do. Your personality traits are going to be as important as your technical credentials, given the broad remit of your role and the need to foster a culture of teamwork and collaboration, in particular between the environmental and social managers as the disciplines overlap considerably. Despite this role sitting in the construction sector, we're open to reviewing profiles from candidates working in related sectors, although experience of construction would be advantageous. As this is a national role, location can be relatively flexible, however the Group is in London so you need to be easily accessible to the Capital for face-to-face meetings and you will be required to travel as and when is necessary. This is a complex role, where you will wear many hats and be influencing numerous stakeholders, at all levels, so as you can imagine, a competitive salary and attractive benefits package is on offer to the right candidate so if you'd like to find out more, please contact Katie on for a confidential conversation. About us: Allen & York have been matching purposeful people with purpose-led organisations for 30 years. We partner with our clients and candidates on roles that build an understanding of climate change, promote sustainability and create inclusive and responsible organisations, working towards a sustainable world for us all. Committed to inclusiveness in the workplace, we aim to increase diversity across all areas and therefore welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. Let's help build a better world, together.
Apr 16, 2024
Full time
Allen & York are proud to be partnering with Kier - one of the UK's leading contractors - as they look to recruit a Sustainability Director for their Construction & Engineering Division to lead, inspire, influence and deliver the sustainability strategy and ensure that sustainability becomes business as usual. Reporting into the MD for Construction and Engineering, you will work across seven business units and be responsible for leading three managers who sit in the construction engineering division and are responsible for environment, social and carbon. In addition to this, there are then local teams of environmental and social specialists, totalling close to fifty, who sit in the Regional Business Units and will have a dotted line into you, so your influence will stretch from the SLT right down to the managers on the ground. You will be a member of the Senior Leadership Team so you'll be comfortable engaging with other Executives/Directors, along with team members at various levels. Given this matrix structure, it will be advantageous if you've experience of having worked in a similar environment and for you to have strong stakeholder management skills. This is a national role, so you'll have the gravitas and credibility from a sustainability perspective - and preferably prior experience of working in such a capacity - to understand how to implement different elements of the strategy and understand the different challenges faced at varying levels, and be able to suggest solutions to these issues. The business has set some ambitious targets around net zero, eliminating waste and becoming single-use plastic free and it will be your responsibility to ensure the Team and operations are in place to achieve these objectives. Depending on when the suitable candidate joins the business, you may be able to get involved with leading the internal review of the plan (the construction wide strategy is cascaded across the seven business units and each of the seven business units has a ten-point plan to respond to the strategy), proposing targets and agreeing these with Group. You will require strong technical experience of both environmental sustainability and social value and you'll know how to develop regional plans to achieve the targets. It will also be your responsibility to keep abreast of market trends, attend events and conferences and contribute to thought leadership. In addition, it's expected that you'll be an advocate for inclusion and diversity and to help incorporate this into everything you and the Team do. Your personality traits are going to be as important as your technical credentials, given the broad remit of your role and the need to foster a culture of teamwork and collaboration, in particular between the environmental and social managers as the disciplines overlap considerably. Despite this role sitting in the construction sector, we're open to reviewing profiles from candidates working in related sectors, although experience of construction would be advantageous. As this is a national role, location can be relatively flexible, however the Group is in London so you need to be easily accessible to the Capital for face-to-face meetings and you will be required to travel as and when is necessary. This is a complex role, where you will wear many hats and be influencing numerous stakeholders, at all levels, so as you can imagine, a competitive salary and attractive benefits package is on offer to the right candidate so if you'd like to find out more, please contact Katie on for a confidential conversation. About us: Allen & York have been matching purposeful people with purpose-led organisations for 30 years. We partner with our clients and candidates on roles that build an understanding of climate change, promote sustainability and create inclusive and responsible organisations, working towards a sustainable world for us all. Committed to inclusiveness in the workplace, we aim to increase diversity across all areas and therefore welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. Let's help build a better world, together.
Join a forward-thinking company that delivers with integrity Redefine living standards in New Zealand with healthier homes About the company NK Windows stands as a prominent player in the evolving market of uPVC windows and doors in New Zealand, boasting a solid foundation established through strategic investments. With a commitment to excellence and innovation, NK Windows is poised for remarkable growth underpinned by its customer-driven business model. We pride ourselves on delivering reliability and quality outcomes, fostering customer loyalty, and building preference for NK Windows products. Our company culture emphasizes a forward-thinking approach, where we continuously anticipate future trends and identify emerging opportunities to stay ahead in the industry. At NK Windows, we prioritise the development of strong relationships with both our customers and suppliers. With a focus on operational efficiency and strategic planning, we are dedicated to achieving sustainable growth and maintaining our position as a leader in the market. About the opportunity The role of General Manager at NK Windows is a fantastic opportunity for a leader who is passionate about driving business growth and success. Reporting to the Board, you will be responsible for overseeing all aspects of our operations and ensuring that we're moving in the right direction according to our strategic plans. Provide support and guidance to our managers to help them make the best decisions for the company, whether it's about contracts or production. Helping them develop their skills and making sure their departments are running smoothly and efficiently. Build strong relationships with our key customers and suppliers, ensuring that we're meeting their needs and fostering long-term partnerships. In doing this the General Manager will; amongst other things: Manage NK Windows' operations profitably and prioritize growth in alignment with strategic plans. Drive sales success across all regions, ensuring targets are met and exceeded consistently. Offer leadership and guidance to develop efficient and growth-oriented business functions. Utilise lean manufacturing and emerging business technologies to strategically align resources and enhance competitiveness. Prepare and manage functions within approved guidelines, focusing on exceeding financial performance targets. Monitor compliance with key performance measures, fostering a culture of success and accountability. Seek new opportunities to strengthen NK Windows' overall position in the New Zealand market. Manage NK Windows' operations profitably and prioritize growth in alignment with strategic plans. Drive sales success across all regions, ensuring targets are met and exceeded consistently. Offer leadership and guidance to develop efficient and growth-oriented business functions. Utilise lean manufacturing and emerging business technologies to strategically align resources and enhance competitiveness. Prepare and manage functions within approved guidelines, focusing on exceeding financial performance targets. Monitor compliance with key performance measures, fostering a culture of success and accountability. Seek new opportunities to strengthen NK Windows' overall position in the New Zealand market. About you To be successful in this role of General Manager, you will demonstrate a passion for building better homes and have a blend of operational and entrepreneurial skills. You should possess strong financial acumen and be commercially savvy, with the ability to develop strategic plans and connect them with future visions. Experience within similar manufacturing, building, or construction industries is essential. Additionally, you will be a people-centric leader, capable of fostering a culture of innovation, collaboration, and continuous improvement. It's crucial that you act with integrity and respect everyone you interact with. Excellent communication skills, both in operational day-to-day conversations and strategic leadership, are a must, and you should be adept at building strong relationships with key stakeholders. Above all, you will be passionate about leading NK Windows to new heights of success and making a lasting impact on the company's growth journey. You will think about the bigger picture and look for new opportunities to strengthen NK Windows in the market. If you're someone who thrives in a fast-paced environment and loves the idea of leading a team to success, then this could be the perfect role for you! How to apply For a confidential discussion about the role; contact Kerry Ellis on Lead NK Windows to success as General Manager! Drive growth and innovate in this exciting role.
Apr 16, 2024
Full time
Join a forward-thinking company that delivers with integrity Redefine living standards in New Zealand with healthier homes About the company NK Windows stands as a prominent player in the evolving market of uPVC windows and doors in New Zealand, boasting a solid foundation established through strategic investments. With a commitment to excellence and innovation, NK Windows is poised for remarkable growth underpinned by its customer-driven business model. We pride ourselves on delivering reliability and quality outcomes, fostering customer loyalty, and building preference for NK Windows products. Our company culture emphasizes a forward-thinking approach, where we continuously anticipate future trends and identify emerging opportunities to stay ahead in the industry. At NK Windows, we prioritise the development of strong relationships with both our customers and suppliers. With a focus on operational efficiency and strategic planning, we are dedicated to achieving sustainable growth and maintaining our position as a leader in the market. About the opportunity The role of General Manager at NK Windows is a fantastic opportunity for a leader who is passionate about driving business growth and success. Reporting to the Board, you will be responsible for overseeing all aspects of our operations and ensuring that we're moving in the right direction according to our strategic plans. Provide support and guidance to our managers to help them make the best decisions for the company, whether it's about contracts or production. Helping them develop their skills and making sure their departments are running smoothly and efficiently. Build strong relationships with our key customers and suppliers, ensuring that we're meeting their needs and fostering long-term partnerships. In doing this the General Manager will; amongst other things: Manage NK Windows' operations profitably and prioritize growth in alignment with strategic plans. Drive sales success across all regions, ensuring targets are met and exceeded consistently. Offer leadership and guidance to develop efficient and growth-oriented business functions. Utilise lean manufacturing and emerging business technologies to strategically align resources and enhance competitiveness. Prepare and manage functions within approved guidelines, focusing on exceeding financial performance targets. Monitor compliance with key performance measures, fostering a culture of success and accountability. Seek new opportunities to strengthen NK Windows' overall position in the New Zealand market. Manage NK Windows' operations profitably and prioritize growth in alignment with strategic plans. Drive sales success across all regions, ensuring targets are met and exceeded consistently. Offer leadership and guidance to develop efficient and growth-oriented business functions. Utilise lean manufacturing and emerging business technologies to strategically align resources and enhance competitiveness. Prepare and manage functions within approved guidelines, focusing on exceeding financial performance targets. Monitor compliance with key performance measures, fostering a culture of success and accountability. Seek new opportunities to strengthen NK Windows' overall position in the New Zealand market. About you To be successful in this role of General Manager, you will demonstrate a passion for building better homes and have a blend of operational and entrepreneurial skills. You should possess strong financial acumen and be commercially savvy, with the ability to develop strategic plans and connect them with future visions. Experience within similar manufacturing, building, or construction industries is essential. Additionally, you will be a people-centric leader, capable of fostering a culture of innovation, collaboration, and continuous improvement. It's crucial that you act with integrity and respect everyone you interact with. Excellent communication skills, both in operational day-to-day conversations and strategic leadership, are a must, and you should be adept at building strong relationships with key stakeholders. Above all, you will be passionate about leading NK Windows to new heights of success and making a lasting impact on the company's growth journey. You will think about the bigger picture and look for new opportunities to strengthen NK Windows in the market. If you're someone who thrives in a fast-paced environment and loves the idea of leading a team to success, then this could be the perfect role for you! How to apply For a confidential discussion about the role; contact Kerry Ellis on Lead NK Windows to success as General Manager! Drive growth and innovate in this exciting role.
Senior Quantity Surveyor required to work on a Water framework in the North West Hays Civil Engineering are delighted to be working alongside this National Civil Engineering & Utilities organisation in recruiting for a Senior QS to join their business. With a £200m turnover, this organisation is one of the leading Infrastructure & Utilities providers in the UK, and is pivotal delivery partner in the North West Due to growth and an increase in orderbook, we are now looking to recruit a strong addition to their commercial delivery team Reporting into the Senior Commercial Manager, you will already be a Senior QS, or even an experienced QS who is looking for that jump to your next level. You'll be responsible for the day to day management, leadership and progression of an Assistant QS, and eventually the growth of a larger commercial team. You'll be experienced ideally working on water projects / frameworks, but we can also consider candidates from a utilities background Typical project sizes are between £5k and £300k, and some of these projects are extremely fast-paced! You'll be experienced in working on NEC 3 contracts (options A & B), and have a strong commercial, and progressive mindset. You'll be a confident communicator, and be strong in stakeholder management, and in dealing with on-site operations and client side management. Typical responsibilities will be from pre-contract, all the way to final account You'll be joining a flexible, dynamic and adaptable organisation, and you will be part of shaping the future of this business. We are looking for hungry, passionate and ambitious people to come and join this team, and be a vital part of their growth and leadership as they grow this business This is a really exciting opportunity for someone to really grow and develop their career. They can offer a package of between £55,000 - £70,000 (DOE), plus car / car allowance, and the company benefits that comes with it. Hybrid working arrangements are also on offer, and can be flexible to suit accordingly (however, you will required to carry out site visits so you must live within the North West, and a sensible distance of Warrington) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 16, 2024
Full time
Senior Quantity Surveyor required to work on a Water framework in the North West Hays Civil Engineering are delighted to be working alongside this National Civil Engineering & Utilities organisation in recruiting for a Senior QS to join their business. With a £200m turnover, this organisation is one of the leading Infrastructure & Utilities providers in the UK, and is pivotal delivery partner in the North West Due to growth and an increase in orderbook, we are now looking to recruit a strong addition to their commercial delivery team Reporting into the Senior Commercial Manager, you will already be a Senior QS, or even an experienced QS who is looking for that jump to your next level. You'll be responsible for the day to day management, leadership and progression of an Assistant QS, and eventually the growth of a larger commercial team. You'll be experienced ideally working on water projects / frameworks, but we can also consider candidates from a utilities background Typical project sizes are between £5k and £300k, and some of these projects are extremely fast-paced! You'll be experienced in working on NEC 3 contracts (options A & B), and have a strong commercial, and progressive mindset. You'll be a confident communicator, and be strong in stakeholder management, and in dealing with on-site operations and client side management. Typical responsibilities will be from pre-contract, all the way to final account You'll be joining a flexible, dynamic and adaptable organisation, and you will be part of shaping the future of this business. We are looking for hungry, passionate and ambitious people to come and join this team, and be a vital part of their growth and leadership as they grow this business This is a really exciting opportunity for someone to really grow and develop their career. They can offer a package of between £55,000 - £70,000 (DOE), plus car / car allowance, and the company benefits that comes with it. Hybrid working arrangements are also on offer, and can be flexible to suit accordingly (however, you will required to carry out site visits so you must live within the North West, and a sensible distance of Warrington) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
BRAND NEW Business Development Manager role! Company Overview: Resourcing Group are collaborating with a dynamic and long established contract cleaning company serving diverse industries including schools, healthcare, commercial, and more. Were seeking a proactive Business Development Manager to join their team, covering the Midlands and South regions. Position: Business Development Manager - Contract Cleaning Services Location: Northampton and surrounding area Job Type: Full-time, Contract Salary: Competitive, based on experience + car allowance + bonus OTE: 70k if targets are achieved Responsibilities: Develop and execute strategic plans to expand the company's client base within various industries including schools, healthcare, commercial, and others. Identify and pursue new business opportunities through proactive prospecting, networking, and cold calling. Cultivate and maintain strong relationships with existing clients, ensuring high levels of satisfaction and encouraging repeat business. Collaborate closely with the marketing team to devise compelling sales materials and campaigns tailored to the contract cleaning and facilities management sector. Conduct thorough market research to stay abreast of industry trends, competitor activity, and potential growth opportunities. Prepare and deliver persuasive presentations to prospective clients, effectively showcasing the company's expertise in contract cleaning and soft services. Negotiate contracts and agreements with clients, ensuring terms are favourable and aligned with company objectives. Regularly monitor sales metrics and provide detailed reports on progress towards targets to senior management. Requirements: Proven track record of success in a business development or sales role within the contract cleaning, soft services, or facilities management industry in the UK. Strong understanding of contract cleaning and soft services operations, including knowledge of industry best practices and standards. Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with clients and key stakeholders. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and CRM software. Valid UK drivers license and willingness to travel as required. How to Apply: If you are a driven professional with experience in contract cleaning, soft services, or facilities management, and you're passionate about driving business growth, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the perfect fit for this role! Join our client's team and be part of a company committed to delivering excellence in contract cleaning services across various industries. Apply now and take your career to the next level! Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
BRAND NEW Business Development Manager role! Company Overview: Resourcing Group are collaborating with a dynamic and long established contract cleaning company serving diverse industries including schools, healthcare, commercial, and more. Were seeking a proactive Business Development Manager to join their team, covering the Midlands and South regions. Position: Business Development Manager - Contract Cleaning Services Location: Northampton and surrounding area Job Type: Full-time, Contract Salary: Competitive, based on experience + car allowance + bonus OTE: 70k if targets are achieved Responsibilities: Develop and execute strategic plans to expand the company's client base within various industries including schools, healthcare, commercial, and others. Identify and pursue new business opportunities through proactive prospecting, networking, and cold calling. Cultivate and maintain strong relationships with existing clients, ensuring high levels of satisfaction and encouraging repeat business. Collaborate closely with the marketing team to devise compelling sales materials and campaigns tailored to the contract cleaning and facilities management sector. Conduct thorough market research to stay abreast of industry trends, competitor activity, and potential growth opportunities. Prepare and deliver persuasive presentations to prospective clients, effectively showcasing the company's expertise in contract cleaning and soft services. Negotiate contracts and agreements with clients, ensuring terms are favourable and aligned with company objectives. Regularly monitor sales metrics and provide detailed reports on progress towards targets to senior management. Requirements: Proven track record of success in a business development or sales role within the contract cleaning, soft services, or facilities management industry in the UK. Strong understanding of contract cleaning and soft services operations, including knowledge of industry best practices and standards. Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with clients and key stakeholders. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and CRM software. Valid UK drivers license and willingness to travel as required. How to Apply: If you are a driven professional with experience in contract cleaning, soft services, or facilities management, and you're passionate about driving business growth, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the perfect fit for this role! Join our client's team and be part of a company committed to delivering excellence in contract cleaning services across various industries. Apply now and take your career to the next level! Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Are you experienced with managing customer relations in the housing industry? The ideal candidate will be confident leading a dynamic team, handling data and managing escalated claims. Job Title: Customer Relations Manager Salary: 42,000 - 44,000 Location: Bracknell Contract: Permanent, full-time Key Responsibilities: Manage a team of Customer Resolution Officers to effectively address complaints and gather customer insights within established performance indicators Serve as a trusted advisor to the business, offering guidance on complaint management and engaging with key stakeholders across departments Enhance and streamline the complaints process, utilising technology to gather customer feedback and optimise their experiences Conduct thorough reviews of complaints with relevant departments to identify root causes and implement proactive solutions Provide comprehensive training and support to both the team and other departments to elevate complaint management practices Ensure adherence to regulatory standards and the Housing Ombudsman code throughout complaint resolution processes Coordinate responses to inquiries from MPs, councillors, Environmental Health, and other agencies, fostering trusted relationships Collaborate with senior management to prevent complaints from escalating to the Housing Ombudsman and facilitate responses when necessary Analyse customer engagement and complaints data to identify actionable insights and recommend strategic improvements Proactively identify emerging trends from informal complaints and provide recommendations to enhance business operations What we are looking for Experience working in the housing sector Experience of complaint handling Good management skills Ability to analyse and present data Problem solver and decision maker Excellent customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 16, 2024
Full time
Are you experienced with managing customer relations in the housing industry? The ideal candidate will be confident leading a dynamic team, handling data and managing escalated claims. Job Title: Customer Relations Manager Salary: 42,000 - 44,000 Location: Bracknell Contract: Permanent, full-time Key Responsibilities: Manage a team of Customer Resolution Officers to effectively address complaints and gather customer insights within established performance indicators Serve as a trusted advisor to the business, offering guidance on complaint management and engaging with key stakeholders across departments Enhance and streamline the complaints process, utilising technology to gather customer feedback and optimise their experiences Conduct thorough reviews of complaints with relevant departments to identify root causes and implement proactive solutions Provide comprehensive training and support to both the team and other departments to elevate complaint management practices Ensure adherence to regulatory standards and the Housing Ombudsman code throughout complaint resolution processes Coordinate responses to inquiries from MPs, councillors, Environmental Health, and other agencies, fostering trusted relationships Collaborate with senior management to prevent complaints from escalating to the Housing Ombudsman and facilitate responses when necessary Analyse customer engagement and complaints data to identify actionable insights and recommend strategic improvements Proactively identify emerging trends from informal complaints and provide recommendations to enhance business operations What we are looking for Experience working in the housing sector Experience of complaint handling Good management skills Ability to analyse and present data Problem solver and decision maker Excellent customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.