SERT
Crook, County Durham
About the Role: We are seeking an experienced Retrofit Compliance Manager to lead and oversee the compliance, quality assurance, and performance of retrofit projects across our social housing portfolio in the North East of England. This is a key leadership role ensuring all retrofit works particularly those delivered under PAS 2030 and PAS 2035 meet regulatory standards, funding requirements, and deliver long-term energy efficiency benefits for residents. Key Responsibilities: Compliance & Standards: Oversee all retrofit activities to ensure full compliance with PAS 2030, PAS 2035, TrustMark, and other relevant standards. Conduct audits, inspections, and reviews of retrofit design, installation, and handover documentation. Maintain detailed records and certification to demonstrate compliance with funding and regulatory bodies (e.g., SHDF, ECO, or HUG). Quality Assurance & Performance: Develop and implement robust quality assurance procedures across the retrofit delivery process. Monitor contractor performance and identify areas for improvement or non-compliance. Ensure all retrofit measures deliver verified improvements in energy efficiency and resident satisfaction. Technical Oversight: Provide expert advice on energy efficiency measures, building fabric improvements, ventilation, and low-carbon technologies. Liaise with Retrofit Assessors, Coordinators, Designers, and Installers to ensure alignment with compliance frameworks. Support the development of retrofit specifications, risk assessments, and design reviews. Stakeholder Engagement: Act as the key point of contact for internal teams, contractors, consultants, and funding partners. Support communication with residents to ensure understanding and satisfaction with retrofit works. Report progress, risks, and performance to senior management and external stakeholders. Continuous Improvement: Keep up to date with evolving legislation, standards, and best practice in retrofit and sustainability. Identify opportunities for innovation and improvement within the compliance and delivery process. Essential Skills & Experience: Proven experience managing retrofit or energy efficiency programmes within the social housing or public sector. Strong working knowledge of PAS 2035 and TrustMark frameworks. Demonstrable experience in compliance management, quality assurance, and risk mitigation. Technical understanding of domestic energy efficiency measures, including insulation, ventilation, and heating systems. Excellent stakeholder management, communication, and reporting skills. Ability to work collaboratively across multidisciplinary teams. Qualifications: Retrofit Coordinator / Retrofit Assessor / Energy Efficiency or Sustainability-related qualification desirable. Relevant degree or equivalent in Construction Management, Building Surveying, or Energy Engineering. Full UK driving licence and willingness to travel into the office Benefits: Competitive salary and car allowance Professional development and training opportunities Generous pension scheme and holiday entitlement Opportunity to make a tangible impact on housing quality and sustainability in the region At SERT, we are committed to fostering an inclusive workplace where equal opportunities thrive. We recognise that diversity, equity and inclusion are vital to our success, driving innovation and excellence. Our goal is to attract, nurture and retain the very best talent from all walks of life. We warmly welcome applications from individuals of every background, regardless of gender identity, sexual orientation, disability, ethnicity, religion or belief, age, family or parental status, or any other characteristic that makes you unique.
About the Role: We are seeking an experienced Retrofit Compliance Manager to lead and oversee the compliance, quality assurance, and performance of retrofit projects across our social housing portfolio in the North East of England. This is a key leadership role ensuring all retrofit works particularly those delivered under PAS 2030 and PAS 2035 meet regulatory standards, funding requirements, and deliver long-term energy efficiency benefits for residents. Key Responsibilities: Compliance & Standards: Oversee all retrofit activities to ensure full compliance with PAS 2030, PAS 2035, TrustMark, and other relevant standards. Conduct audits, inspections, and reviews of retrofit design, installation, and handover documentation. Maintain detailed records and certification to demonstrate compliance with funding and regulatory bodies (e.g., SHDF, ECO, or HUG). Quality Assurance & Performance: Develop and implement robust quality assurance procedures across the retrofit delivery process. Monitor contractor performance and identify areas for improvement or non-compliance. Ensure all retrofit measures deliver verified improvements in energy efficiency and resident satisfaction. Technical Oversight: Provide expert advice on energy efficiency measures, building fabric improvements, ventilation, and low-carbon technologies. Liaise with Retrofit Assessors, Coordinators, Designers, and Installers to ensure alignment with compliance frameworks. Support the development of retrofit specifications, risk assessments, and design reviews. Stakeholder Engagement: Act as the key point of contact for internal teams, contractors, consultants, and funding partners. Support communication with residents to ensure understanding and satisfaction with retrofit works. Report progress, risks, and performance to senior management and external stakeholders. Continuous Improvement: Keep up to date with evolving legislation, standards, and best practice in retrofit and sustainability. Identify opportunities for innovation and improvement within the compliance and delivery process. Essential Skills & Experience: Proven experience managing retrofit or energy efficiency programmes within the social housing or public sector. Strong working knowledge of PAS 2035 and TrustMark frameworks. Demonstrable experience in compliance management, quality assurance, and risk mitigation. Technical understanding of domestic energy efficiency measures, including insulation, ventilation, and heating systems. Excellent stakeholder management, communication, and reporting skills. Ability to work collaboratively across multidisciplinary teams. Qualifications: Retrofit Coordinator / Retrofit Assessor / Energy Efficiency or Sustainability-related qualification desirable. Relevant degree or equivalent in Construction Management, Building Surveying, or Energy Engineering. Full UK driving licence and willingness to travel into the office Benefits: Competitive salary and car allowance Professional development and training opportunities Generous pension scheme and holiday entitlement Opportunity to make a tangible impact on housing quality and sustainability in the region At SERT, we are committed to fostering an inclusive workplace where equal opportunities thrive. We recognise that diversity, equity and inclusion are vital to our success, driving innovation and excellence. Our goal is to attract, nurture and retain the very best talent from all walks of life. We warmly welcome applications from individuals of every background, regardless of gender identity, sexual orientation, disability, ethnicity, religion or belief, age, family or parental status, or any other characteristic that makes you unique.
SERT
Darlington, County Durham
We are looking for a recent graduate with an architectural or built environment background, someone who is familiar with building physics and has experience using software tools such as AutoCAD and InDesign. You will be a team player and capable of multitasking in a fast-paced environment. This is a hybrid role so travel into the office will be required a couple of days a week. Responsibilities: Produce technical drawings including floor plans and thermal bridging details in AutoCAD. Prioritise workload to align with the scheduled pipeline, considering Internal stakeholders, Installers and customer availability. Understand and maintain knowledge of industry developments in regard to Retrofit Design, PAS2035, PAS2030:2023 and RdSAP. Maintain and continually develop internal design templates. Support the Planning Permission and Approvals process for Community Home Solutions. This includes submitting planning applications, liaising with stakeholders at Local Authorities as well as households as necessary. Develop relationships with Local Authority planning teams to understand specific needs and requirements for each of the core councils we work with Skills, Experience and Qualifications: Essential: Degree in an architecture-related field, built environment or similar Essential: Experience with Adobe InDesign, AutoCAD and Adobe Photoshop Desirable: Experience in domestic retrofit and the application of PAS 2035 Strong Microsoft Office Skills; Excel specifically Attention to detail, accuracy and effective organisational skills Effective communication skills Ability to work under pressure and prioritise workloads Flexible attitude Benefits: Health and wellbeing programme Company pensions Bonus Scheme Development opportunities At SERT, we are committed to fostering an inclusive workplace where equal opportunities thrive. We recognise that diversity, equity and inclusion are vital to our success, driving innovation and excellence. Our goal is to attract, nurture and retain the very best talent from all walks of life. We warmly welcome applications from individuals of every background, regardless of gender identity, sexual orientation, disability, ethnicity, religion or belief, age, family or parental status, or any other characteristic that makes you unique.
We are looking for a recent graduate with an architectural or built environment background, someone who is familiar with building physics and has experience using software tools such as AutoCAD and InDesign. You will be a team player and capable of multitasking in a fast-paced environment. This is a hybrid role so travel into the office will be required a couple of days a week. Responsibilities: Produce technical drawings including floor plans and thermal bridging details in AutoCAD. Prioritise workload to align with the scheduled pipeline, considering Internal stakeholders, Installers and customer availability. Understand and maintain knowledge of industry developments in regard to Retrofit Design, PAS2035, PAS2030:2023 and RdSAP. Maintain and continually develop internal design templates. Support the Planning Permission and Approvals process for Community Home Solutions. This includes submitting planning applications, liaising with stakeholders at Local Authorities as well as households as necessary. Develop relationships with Local Authority planning teams to understand specific needs and requirements for each of the core councils we work with Skills, Experience and Qualifications: Essential: Degree in an architecture-related field, built environment or similar Essential: Experience with Adobe InDesign, AutoCAD and Adobe Photoshop Desirable: Experience in domestic retrofit and the application of PAS 2035 Strong Microsoft Office Skills; Excel specifically Attention to detail, accuracy and effective organisational skills Effective communication skills Ability to work under pressure and prioritise workloads Flexible attitude Benefits: Health and wellbeing programme Company pensions Bonus Scheme Development opportunities At SERT, we are committed to fostering an inclusive workplace where equal opportunities thrive. We recognise that diversity, equity and inclusion are vital to our success, driving innovation and excellence. Our goal is to attract, nurture and retain the very best talent from all walks of life. We warmly welcome applications from individuals of every background, regardless of gender identity, sexual orientation, disability, ethnicity, religion or belief, age, family or parental status, or any other characteristic that makes you unique.
