Reed Specialist Recruitment

Civil Engineer Location: Gateshead Job Type: Full-time / Permanent Salary: 45,000 - 55,000 About the Role We are looking for a talented and driven Senior Civil Engineer/Technician to join a dynamic and award-winning Civil and Structural team. This is a fantastic opportunity to lead the technical delivery of a wide range of civil engineering projects-from feasibility through to planning, detailed design, and construction. You'll be working on diverse developments including housing, commercial, residential, and extra care schemes, with a strong focus on drainage, highways, SuDS, flood risk assessments, and earthworks. Key Responsibilities Lead technical delivery of civil engineering services across multiple projects. Produce drainage and highway designs, technical reports, and site appraisals. Collaborate with a multidisciplinary team to ensure timely and budget-conscious project delivery. Apply UK design standards and planning procedures to both public and private sector projects. Use design software such as AutoCAD, Microdrainage/Flow, Civil 3D, and AutoTrack. What We're Looking For Degree or HND/HNC in Civil Engineering with a minimum of 2 years' consultancy experience. Proficiency in drainage and highway design, SuDS, and flood risk assessments. Familiarity with UK planning procedures and design codes (e.g., Water UK SSG, MfS, DMRB). Experience working with residential developers. Strong communication skills and a proactive, self-motivated approach. A full UK driving licence is advantageous. What's on Offer Competitive salary and performance-based progression. Support towards professional qualifications. Death in service benefit. Family-friendly policies and flexible working hours. A supportive, inclusive, and high-achieving team environment.

Job Title: Site Manager - Gas Pipework Replacement Location: Essex Contract Type: 6-Month Initial Contract Start Date: ASAP Working Hours: Full-time, Monday to Friday About the Role We are seeking an experienced and proactive Site Manager to oversee gas pipework replacement projects across Essex. This role is critical in ensuring the safe, efficient, and compliant delivery of works on site, with a strong focus on health and safety, quality, and stakeholder communication. Key Responsibilities Manage day-to-day site operations, ensuring works are delivered safely, on time, and within budget. Coordinate with subcontractors, engineers, and utility providers to ensure smooth project execution. Conduct site inspections and audits to ensure compliance with health and safety regulations. Maintain accurate site records, including progress reports, risk assessments, and method statements. Liaise with clients, local authorities, and residents to manage expectations and resolve issues. Lead site briefings and toolbox talks. Requirements SMSTS (Site Management Safety Training Scheme) - Essential EUSR training (if not you will be put through half day course) Proven experience managing gas infrastructure or utilities projects, ideally involving pipework replacement. Strong knowledge of health and safety regulations and CDM requirements. Excellent communication and leadership skills. Ability to manage multiple stakeholders and resolve issues proactively. Full UK driving licence and own vehicle Desirable EUSR (Energy & Utility Skills Register) Training - Beneficial First Aid at Work certification NRSWA (New Roads and Street Works Act) Supervisor accreditation What's on Offer Opportunity to work on essential infrastructure projects with a reputable contractor. Supportive team environment with potential for contract extension. Competitive day rate (outside IR35 / CIS) and mileage allowance. Apply today and if suitable, a start as soon as Monday 30th June!

Electrical Technician Job Type: Full-time Location: Central London Salary: 34,179 - 37,546 A prestigious Central London university is seeking an Electrical Technician to join their Estates and Facilities team. The successful candidate will be responsible for carrying out planned preventative and reactive maintenance across college buildings, ensuring compliance with operational, regulatory, and statutory requirements. Day to Day of the role: Undertake planned preventative and reactive maintenance tasks. Maintain accurate records of maintenance activities. Liaise with specialist contractors and other engineers to ensure high-quality service delivery. Keep teams and clients informed about maintenance progress. Optimize and analyze system performance, problem-solving, and offering creative solutions. Use an iPad/CAFM system for managing tasks and documentation. Required Skills & Qualifications: Level 3 award/certificate in an electrical field or equivalent, or time-served apprenticeship in Electrical, with strong competencies in electrical trades. Knowledge of engineering designs, installations, maintenance, and repairs. Understanding of health and safety processes and policies. Effective communication skills for clear information conveyance. IT literacy (Excel, Teams, and Microsoft packages). Excellent customer service skills and the ability to provide guidance. Proficiency in using, repairing, and maintaining tools. Attention to detail and strong problem-solving skills. Desirable Skills: First Aid certification. Experience working in critical environments. IOSH Managing Safety course. City and Guilds 2391 Inspection and Testing qualification. Benefits: Indefinite contract with a 35-hour work week. Inclusive and welcoming work environment. Commitment to diversity and staff development. The university is dedicated to creating an inclusive culture and values diversity, encouraging applications from all qualified individuals. How to Apply: To apply for the Electrical Technician position, please submit your CV and a supporting statement, detailing how you meet the essential criteria. If you possess any of the desirable skills, please highlight these in your application.

ALL ROUND MULTI TRADERS Temp position until end September 2025 ( possibility to extend or to be offered perm role) Working on day to day maintenance and repair properties Locations Available are: Patches: Borehamwood Van, fuel card provided 24.24per hour via Umbrella Mon - Fri 8am -5pm Good all round candidates with can do attitude We're looking for a number of Multi-skilled and enthusiastic tradesperson able to deliver a first class repairs service across a variety of our properties in the Patches: Borehamwood area. With a relevant qualification in your primary trade, and one or more secondary trades you will have good customer care and admin skills and enjoy working with people and finding solutions to problems. Ideally excellent plumbing experience. You will be required to carry out the full range of general maintenance and new installation work to occupied and vacant properties whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times. You'll be given protective clothing, a van to get you there as well as the specialist power tools you'll need. We also offer: At least 25 days paid holiday and bank holidays Generous pension scheme arrangements Shared parental & adoption benefit Paternity and maternity benefit Company Bonus Scheme Flexible benefits scheme offering a variety of deals and discounts from financial and health plans to savings on your shopping or eating out. If you're a reliable, experienced tradesperson with skills across multiple trades who can deliver excellent quality work and first class customer service we want to hear from you!

Building Services Engineer (Working within a University) Location - Southampton 6-month temporary position 22.28 per hour based on a 37-hour week Flexible start/finish times. Use of university van to travel between university sites. Reed Recruitment are recruiting for a mechanically bias, Building Services Engineer, for a period of 6 months to work within a university in Southampton. About the Role We are seeking a skilled and proactive Mechanically Biased Building Services Maintenance Engineer to join our clients' Estates and Facilities team at a University in Southampton. This is a fantastic opportunity to work in a dynamic and diverse environment, supporting the smooth operation of our client's campus buildings and infrastructure. As a key member of the maintenance team, you will be responsible for the upkeep, repair, and improvement of mechanical systems across a wide range of academic buildings. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive repairs on mechanical systems including HVAC, pumps, boilers, and plumbing. Diagnose faults and perform repairs to ensure minimal disruption to university operations. Support energy efficiency and sustainability initiatives through effective maintenance practices. Liaise with contractors and other trades to ensure high standards of service delivery. Maintain accurate records of work. Ensure compliance with health and safety regulations and university policies. About You Relevant qualifications in Mechanical Engineering or Building Services. Proven experience in a similar role within a commercial, public sector, or educational environment. Knowledge of mechanical systems, including HVAC, heating, and plumbing. Excellent problem-solving skills and the ability to work independently or as part of a team. Good communication and interpersonal skills. Awareness of health and safety legislation and best practices.

Temporary Surveyor Hourly Rate: Negotiable Location: Cambridge, CB24 Job Type: Temporary (3 months, with potential extension) We are excited to offer an opportunity for a Temporary Surveyor to join the Property Team at a large housing association based in Cambridge. This role is crucial for managing building pathology matters from inspection through to completion, ensuring high standards and effective case management. Day-to-day of the role: Conduct 5-7 inspections per day, 3 days a week, across Cambridge and neighbouring counties. Spend 2 days a week in the office, which could be at home or at the regional office depending on business needs. Manage case works inspection, prescription, management, and ownership from creation through to completion. Provide professional commentary, review, and support through engagement with stakeholders including customers, delivery partners, and occasionally legal counsel. Ensure successful delivery of completed works through effective liaison and communication. Required Skills & Qualifications: Good working knowledge of Housing Health and Safety Rating System (HHSRS), especially in relation to damp and mould. Demonstrable experience in diagnosing damp and mould-related concerns. Experience with CRM systems like Salesforce and Northgate is highly beneficial. Must have access to their own vehicle with business insurance. Surveying qualification or a demonstrable pathway towards competency. Experience and/or relevant professional qualification preferably gained within the Social Housing sector. Knowledge of the property-related regulatory environment applicable to Housing Associations. Experience in working with Disrepair Protocol and delivering legal responsibilities. Benefits: Competitive hourly rate. Flexible working environment with a mix of field and office/home-based days. Opportunity to contribute to significant projects within the social housing sector. Potential for role extension based on business needs. To apply for this Temporary Surveyor position, please submit your CV detailing your relevant experience and qualifications Contact Mel

Repairs and Maintenance Manager Location: Kings Lynn Job Type: Temporary (3 months) Hours: 37 hours per week, Monday - Friday Salary: Hourly rate negotiable dependant on experience We are currently seeking a Repairs and Maintenance Manager to join a leading housing association. This temporary position is an excellent opportunity for an individual with a strong background in property repairs and maintenance management. The role involves leading a team and ensuring the delivery of high-quality repairs and maintenance services. Day-to-day of the role: Oversee and be accountable for the delivery of a high-quality repairs and maintenance service. Provide leadership and direction within the repairs and maintenance team, including the development and implementation of service strategies. Manage staff performance and all areas of performance and budgets within the service area. Work closely with the Assistant Director of Operations to implement strategies and maintain high levels of performance across the Direct Labour Organisation (DLO), contractors, and partners. Lead on strategic and financial planning, development, commissioning, and delivery of services within the Housing Repairs & Maintenance Service. Ensure compliance with health and safety legislation and regulations within day-to-day operations. Manage and lead the financial planning and management of all delegated revenue and capital budgets within the service. Robust contract management of the DLO, contractors, and suppliers. Required Skills & Qualifications: Strong organisational skills and the ability to prioritise a busy and reactive workload. Proven experience in managing a high-performing team in the repairs and/or voids environment. Demonstrable skills in performance, organisational management, risk management, financial & budgetary management, and people management. Good communication skills and the ability to handle difficult situations tactfully. Relevant Degree Qualification or equivalent knowledge gained through experience. Full UK driving license and use of a vehicle insured for business use. To apply for the Repairs and Maintenance Manager position, please submit your CV detailing your relevant experience.

Health & Safety Manager Location: Northeast England Industry: Home Improvement Job Type: Full-time Annual Salary: 50,000- 60,000 We are seeking a dedicated Health & Safety Manager to join a dynamic home improvement company. The ideal candidate will be instrumental in establishing and managing a comprehensive health and safety program across multiple divisions within the organisation. This role requires a proactive individual who can independently develop and implement safety policies and procedures that comply with legal standards and promote a safe working environment. Day-to-day of the role: Independently set up and manage the health and safety function for the company. Conduct risk assessments (RAMS) and enforce preventative measures. Review existing policies and measures and update according to legislation. Initiate and organise OHS training of employees and executives. Inspect equipment and machinery to observe possible unsafe conditions. Investigate accidents or incidents to discover causes and handle worker's compensation claims. Recommend solutions to issues, improvement opportunities, or new prevention measures. Report on health and safety awareness, issues, and statistics. Required Skills & Qualifications: Relevant health and safety qualifications (e.g., NEBOSH or equivalent). Proven experience as a Health & Safety Manager. Deep understanding of legal health and safety guidelines. Ability to produce reports and develop relevant policies. Good knowledge of data analysis and risk assessment. Excellent organisational and motivational skills. Outstanding attention to detail and observation ability. Exceptional communication and interpersonal abilities. BSc in Health & Safety Management or relevant field is preferred. Benefits: Opportunity to lead and develop comprehensive health and safety programs. Work in a dynamic and supportive environment. Be part of a company that values safety and employee well-being. To apply for this Health & Safety Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Skilled Labourer 18 per hour Micheldever, Hampshire 07:30 - 16:30 Mondays to Fridays Temporary to Permanent - after a satisfactory period of temping, a permanent offer of employment equal to a basic salary of 28,730 plus an additional monthly bonus of 170 is on offer. CSCS IS NOT required Reed Recruitment are seeking SKILLED LABOURERS to join our client's modern production facility in Micheldever, Hampshire. This role is ideal for those skilled labourers that some of the below attributes: Have experience of using construction power tools Have basic experience in carpentry. Have basic experience in painting. Have any other construction experience. Our client builds and manufactures prefabricated student accommodation modules. You will assist the qualified tradesmen in the build process of the student accommodation modules. A permanent position may be offered later down the line too if you are interested in going permanent. Day-to-day of the role: Assist in the build process and assembly of prefabricated student accommodation modules. Work within a team to meet production targets while maintaining high quality standards. Follow written procedures accurately and manage materials efficiently. Adapt to a dynamic factory environment and contribute to all aspects of the production process. Required Skills & Qualifications: Familiarity with using a variety of power tools. Strong attention to detail and ability to follow instructions precisely. Self-motivated with a flexible, can-do attitude. Reliable, hardworking, and committed to high-quality work. Excellent teamwork skills and ability to work in a fast-paced environment.

Annual Salary : Dependent on experience Location : Bolton Job Type : Full-time Join a rapidly expanding family-run business in the construction and facilities management sector. We are seeking a motivated and ambitious Project Manager to join our clients organisation. This is a fantastic opportunity for someone who wants the opportunity grow with or support taking the business on the exciting journey they are currently on. Day-to-day of the role: Support the delivery of projects from initiation through to completion, ensuring adherence to timelines, budgets, and quality standards. Assist in preparing and maintaining project documentation, including plans, schedules, risk logs, and status reports. Coordinate internal teams, subcontractors, and suppliers to ensure smooth project delivery. Monitor project progress and performance, helping to resolve issues and escalate where necessary. Assist with client communications, progress updates, and stakeholder meetings. Support in the management of project budgets and assist with procurement activities where required. Help ensure compliance with industry standards, contractual obligations, and health & safety regulations. Contribute to continuous improvement initiatives across the project delivery lifecycle. Required Skills & Qualifications: A background in Project Management, Construction Management, Business Management, or a related discipline. An organised and detail-oriented individual with strong problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with project management tools (e.g., MS Project, Jira, Trello) is advantageous. Excellent communication and interpersonal skills. A proactive and positive attitude with a desire to learn and develop. Ability to work effectively both independently and as part of a collaborative team. Benefits: Competitive salary. Opportunity to work in a dynamic and innovative environment. Chance to be part of a team that values creativity and initiative.

A leading specialist contractor are actively recruiting for a Quantity Surveyor to work in their busy Commercial team. With an ever-increasing order book for next year, they are seeking to add to the growing team, working with some leading brand names you will work on large accounts. The work is small and larger refurbishments, across the country for large clients in the hospitality and Leisure sector. Based in their Bristol office the role will involve visiting sites across the South of the UK, so some travel, occasional nights away will be required. The client is ideally seeking a candidate with a few years' experience but are happy to talk to graduates and assistants Quantity surveyors and so you will be used to being responsible for Cost Management of projects in your current role. The company has excellent training and rewards well with career development. Interested? Please contact Simon Millar on or call me on (phone number removed)

Architectural Technician Location: Sway, near Lymington, Hampshire Salary: Negotiable, dependent on experience Job Type: Full-time Start Date: ASAP Our Client are a diverse civil & structural engineering, architectural, and surveying company located in the scenic New Forest. They are seeking a motivated Graduate Architectural Technician to enhance their team, focusing on architectural design and detailing across a variety of projects. Day-to-day of the role: Participate in projects of varying scales from conception through to completion. Support current Architectural Technologists and other team members. Assess and understand project requirements. Undertake design in conjunction with other disciplines. Coordinate with clients and managers to agree on timescales and specifications. Assist in the preparation of planning and building regulation drawings and documents. Work towards professional qualifications and maintain CPD training. Required Skills & Qualifications: HND, degree, or vocational courses in architecture/architectural technology. Proficiency in software such as AutoCAD, Revit, etc. Competence in Microsoft Office for producing project-related documents. Strong verbal and written communication skills. Confident personality with the ability to liaise effectively with clients and contractors. Commitment to professional excellence and personal development. Ability to work both independently and as part of a close-knit team. Strong attention to detail and accuracy in work. Flexible approach to work, with effective prioritisation and time management skills. Capability to produce plans, write reports for planning applications, design calculations, and construction drawings. Ability to interact with multidisciplinary teams and cooperate accordingly. Benefits: Friendly and driven office environment. Opportunity to define your role within the team. Paid overtime. Performance-based bonus. Generous mileage rate for business travel. One paid working day per month allocated for CPD. Work in a desirable location surrounded by stunning countryside. To apply for the Graduate Architectural Technician position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Reed is working with a successful multi-disciplinary consultancy looking for a Project Manager to join their team in Cheltenham. This role is ideal for an individual eager to progress their career. The position offers the independence to lead and manage exciting projects and the opportunity to collaborate with experienced Project Managers on a variety of projects in Commercial, Leisure and Education. Day-to-day of the role: Deliver all project stages, supported by a multidisciplinary team. Manage both internal and external consultant teams, ensuring open communication and a collaborative approach to project delivery. Lead on project reporting and administrative tasks with significant autonomy. Develop and implement project procurement strategies. Handle contract administration across various forms of contracts. Manage project programming using MS Project. Develop and maintain project risk registers. Manage and track project finances and project change control. Implement quality management processes. Required Skills & Qualifications: Construction-related degree (or equivalent professional qualifications). Ideally progressing to, or considering chartership within RICS, APM, or CIOB. Good understanding of project delivery processes from RIBA 0-6. In-depth experience within professional services in the construction industry. Some experience in leading projects and teams, and to develop long-lasting client relationships. Exceptional communication skills and proficiency in MS Office and MS Project or similar scheduling software. Benefits: Competitive salary package. Opportunities for professional growth and advancement. Supportive and collaborative work environment. Autonomy in project management and decision-making.

A fantastic opportunity for a Quantity Surveyor to join a successful consultancy based in Gloucestershire. The Senior Quantity Surveyor will oversee end-to-end service delivery for large and complex projects. This role involves supporting the Directors in achieving service excellence and positive client outcomes, demonstrating high technical capability, commercial knowledge, and understanding of cost and value drivers. The position offers opportunities for career progression up to associate director level, national travel, and cross-sector experience. Duties and Responsibilities: Support business objectives by delivering value for money. Ensure accurate and timely work outputs. Utilise best practice tools and processes, including technology. Interpret client or senior manager briefs and convert them into delivery plans. Take ownership of projects of varying sizes. Comply with business risk and project delivery parameters. Provide full service to clients on multi-million-pound projects across various sectors, including Commercial, Leisure, Retail, and Residential. Cost Planning: Prepare indicative cost budgets and appraisals. Develop elemental cost plans. Advise on client development plans and expectations. Conduct benchmarking and value engineering studies. Manage supply chain quotations. Advise on procurement strategy. Assemble and agree on tender lists. Prepare and issue tender documents. Manage competitive tender processes and evaluations. Prepare Contract Recommendation Reports and contract documents. Post Contract Quantity Surveying: Verify applications for interim payments and prepare certificates. Manage change control and produce cost reports. Assist Project Managers with Early Warnings, Instructions, and Compensation Events. Promote commercial awareness and support dispute resolution and contract close-out strategies. Develop commercial and acquisition strategies. Candidate Requirements: Full clean UK Driver's Licence. Degree level education or equivalent experience. MRICS/MCIOB qualified. Flexible with work hours and travel. Experience in delivering medium to large projects ( 5m to 50m+), Excellent pre and post contract technical cost and commercial management skills. In-depth knowledge of construction processes. Proficient in IT-based solutions. Benefits include Pension: Workplace Pension Scheme with negotiable contributions up to 6% Holidays: 25 days plus birthday and 8 public holidays (34 days total) per annum pro rata Sick Pay: 2 weeks full pay after probation period Long Service Reward: month full pay after 10 years of service Other Benefits: 5,000 car allowance Negotiable paternity/maternity pay Company laptop RICS subscription fees paid Subsidised car parking 25% profit share on new business leads

Reed is working with a successful multi-disciplinary consultancy seeking an Associate Director. The Associate Director will take responsibility for end-to-end service delivery, often with respect to large and complex projects. The role involves supporting the Managing Director in achieving service excellence and positive outcomes for clients, demonstrating high levels of technical capability, sound commercial knowledge, and a good understanding of the key drivers of cost and value. The successful candidate will have opportunities for career progression and national travel, while gaining cross-sector experience. Duties and Responsibilities: Strategic Planning and Business Development Client Relationship Management Financial Management Quality Assurance and Compliance Risk Management Cost Planning Procurement The Candidate: Holder of a Full clean UK Drivers Licence. Educated to Degree level, or equivalent experience. MRICS/MCIOB qualified. Demonstrable experience in delivering medium to large projects ( 5m to 50m+), Excellent pre and post contract technical cost and commercial management skills. Benefits Pension: Entitled to join the Workplace Pension Scheme. Contributions negotiable up to 6% Holidays: 25 days plus birthday plus 8 public holidays (34 days) per annum pro rata Long Service Reward: 10 years service: month full pay Car Allowance of 5,000 Paternity/Maternity pay: Subject to negotiation RICS Subscriptions fees paid by the company 25% profit share on new business generation leads Bonuses provided subject to successful outcomes

Project Manager Annual Salary: Negotiable Location: Haslemere Job Type: Full-time Join our well established Client, a renowned leader in the construction industry with over 100 years of history. We are seeking a Project Manager to oversee both commercial and residential projects. This role is integral to their operations, involving direct interaction with senior management and clients to ensure the successful delivery of high-quality projects. Day-to-day of the role: Interface with potential clients to secure commercial construction projects, demonstrating expertise in our products and on-site requirements. Review and manage contracts, ensuring compliance with JCT/NEC/Construction Management and other contract formats. Oversee the CAD/Installation managers for residential projects, ensuring seamless operations and client satisfaction. Coordinate with internal teams and clients to agree on work programs, ensuring timely delivery and installation of projects. Manage on-site arrangements including delivery, scaffolding, staffing, and supervision. Handle contract-related financial aspects such as tenders, bill of materials, contract values, applications, variations, and payments. Ensure all projects are completed to the client's satisfaction, fostering repeat business and maintaining profitability. Required Skills & Qualifications: Proven experience in managing commercial construction projects, with capability to assist on larger residential projects. Familiarity with various contract formats such as JCT, NEC, and Construction Management. Strong understanding of design/CDM obligations, site management, health and safety, and legal aspects of contracts. Excellent communication, computing, and interpersonal skills. Knowledge of construction industry contract and administration reporting packages. Desirable: Ability to handle accreditation packages like Construction Line. Benefits: Competitive salary and benefits package. Opportunity to work with a historic company known for quality and innovation. Involvement in diverse projects with significant impact on the community. Supportive and collaborative work environment. To apply for this Contract Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

ALL ROUND MULTI TRADERS - Carpentry, Plumbing, Roofing, Brickwork Temp to Perm Position Location: Covering South West London, Morden, Merton areas Van, fuel card provided 23.41 per hour via Umbrella Mon - Fri 8am -5pm Good all round candidates with can do attitude We're looking for a number of Multi-skilled and enthusiastic tradesperson able to deliver a first class repairs service across a variety of our properties in the South West London areas. With a relevant qualification in your primary trade, and one or more secondary trades you will have good customer care and admin skills and enjoy working with people and finding solutions to problems. You will be required to carry out the full range of general maintenance and new installation work to occupied and vacant properties whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times. You'll be given protective clothing, a van to get you there as well as the specialist power tools you'll need. We also offer: At least 25 days paid holiday and bank holidays Generous pension scheme arrangements Shared parental & adoption benefit Paternity and maternity benefit Company Bonus Scheme Flexible benefits scheme offering a variety of deals and discounts from financial and health plans to savings on your shopping or eating out. If you're a reliable, experienced tradesperson with skills across multiple trades who can deliver excellent quality work and first class customer service we want to hear from you!

Customer insight administrator Location: Waterfront House NG9 Job Type: Temporary (up to 6 months) Salary: 13.32 PAYE or 17.69 Umbrella per hour We are seeking a Customer Insight Call Interviewer to join a large housing association within their Strategy, Performance and Projects team on a temporary basis for up to 6 months, covering a secondment. This role is crucial in engaging with customers to gather feedback on services provided, playing a key role in enhancing customer experience and fostering a culture of continuous improvement. Day-to-day of the role: Act as the first point of contact for collecting customer feedback in real-time situations. Build trust and showcase an empathetic approach during interactions. Capture customer comments and take ownership of enquiries that require further action. Prioritise and manage survey calls to a high standard, ensuring accurate recording of survey responses. Provide efficient, courteous service to both internal and external customers. Work collaboratively with colleagues across the Corporate Services Directorate and other teams to improve service effectiveness. Support the delivery of all administrative tasks within the Customer Insight Team. Required Skills & Qualifications: Ability to cultivate trust with customers and create an open and honest environment for sharing experiences and feedback. Background within a housing or local authority environment Excellent customer support skills and ability to handle challenging situations effectively. Strong interpersonal skills to quickly establish credibility and build relationships. Excellent communication skills with the ability to adjust delivery style to the audience. Ability to prioritise tasks effectively amidst changing demands. Good level of computer literacy, including proficiency in office applications and web-based browsers. Exceptional record-keeping skills and strong attention to detail. To apply for the Customer insight administrator position, please submit your application with a fully updated CV attached

Tenancy Enforcement Lead / ASB Officer Location: Patch Based - Office Based in Wembley - two days a week at Office, the rest working from home, and visiting (around 2 visits a week as and when) Hourly rate: 31.78 per hour umbrella Job Type: Full-time / temp for 3 months with possible extension DBS Check: Basic required Driving Licence: Required We are looking for someone to join a large housing association on a temp basis as a Tenancy Enforcement Lead / ASB Officer, where you will play a crucial role in delivering exceptional Anti-Social Behaviour (ASB) and Tenancy Fraud enforcement services across all properties. This position requires a proactive leader who will manage complex ASB cases, represent the organisation in court, and ensure compliance with relevant legislation and best practices. Day-to-day of the role: Construct detailed evidential bases for legal actions, including preparing cases, gathering evidence, drafting witness statements, and notices of seeking possession. Act as the lead witness in trials and other court proceedings, presenting cases and managing urgent injunction applications. Oversee ASB and Tenancy Fraud cases managed by local teams, providing regular reviews, advice, guidance, and direction. Maintain up-to-date knowledge of ASB and Tenancy Fraud legislation and best practices, ensuring all staff are appropriately briefed and trained. Build and sustain working relationships with key stakeholders including residents, local authorities, and police teams, representing the organisation at multi-agency meetings. Collaborate with the Empowering Futures Team to deliver strategic area-based solutions and community safety initiatives. Required Skills & Qualifications: Proven experience managing complex ASB/Harassment cases from start to finish, preferably in a housing setting. Demonstrable experience in preparing and presenting cases to the County Court, supporting witnesses throughout the process. Strong background in drafting legal notices, witness statements, and understanding landlord and tenancy law as it applies to tenancy management. Excellent communication skills, with the ability to explain complex information effectively to diverse audiences. Self-motivated with good planning, organising, and prioritisation skills. Possession of a current full and valid driving license and a car To apply for the Tenancy Enforcement Lead position, please submit your fully updated CV with contact information attached.

Plumber / Gas Engineer Job Type: Permanent Location: Northeast Annual Salary: Qualified (NVQ L3 + Domestic Gas) Up to 38,000 Qualified (NVQ L3 + Domestic + Commercial Gas) 40,000+ Qualified (NVQ L3 + Domestic + Commercial Gas + OFTEC) 41,000+ Our client is seeking experienced and qualified Plumber / Gas Engineers to join their growing team. The successful candidate will be comfortable working in high-security environments and possess a proactive approach to maintenance and problem-solving, with a specific focus on gas safety and plumbing systems. Day-to-day of the role: Conduct routine maintenance and emergency repairs of plumbing and gas systems. Install, repair, and maintain gas pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures. Respond to, diagnose, and resolve plumbing and gas emergencies. Perform inspections of plumbing and gas systems to identify and replace worn parts. Ensure compliance with current health and safety standards. Required Skills & Qualifications: NVQ Level 3 Plumbing qualification. Gas safe registered is highly desirable. Experience working in varied environments, including high-security areas. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Benefits: Sign-on bonus. Company van and fuel card provided. Supportive team environment. Annual salary review. To apply for this Plumber / Gas Engineer position, please submit your CV detailing your relevant experience and qualifications.