Job Title: Tenancy and Leasehold Manager Contract Type: Permanent Salary: £34,000 Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, London - Hybrid For your application to be considered please ensure you attach a current CV. Applications may close before the deadline, so please apply early to avoid disappointment. The difference you will make as Tenancy and Leasehold Manager The role will sit within the Customer Operations department, which delivers a range of customer services through front line teams and specialist teams for our residents. This includes the corporate Customer Service Centre, income collection, Right to Acquire and staircasing's, allocations and resident management. Customer Operations also provides legal services to the organisation. The Tenancy and Leasehold Manager will work in the Resident Management team and will be responsible for dealing with any queries from residents, leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre, with the objective of continually reducing customer complaints. This will be on a patch or a patchless basis depending on the need of our customers.Depending on the need of the service, this role will be a visible presence on the neighbourhood patch, always working alongside colleagues from Property Management. They will always be solution focused to deliver high quality housing services. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience in a similar role resolving residents' queries for either homeowners or tenants or both. Proven ability to deal with complex queries and challenging individuals in a constructive and effective way. Possess a high level of knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners' management. Why Riverside? One Housing are part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 90,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & pension 28 days holidays plus bank holidaysFlexible working options availableInvestment in your learning, personal development and technologyA wide range of benefits Role profile To be a customer service champion ensuring that all contacts are owned and resolved through to completion seizing opportunities to implement innovative and creative solutions. To assess and resolve a wide range of complex enquiries in accordance with established processes, procedures and policies with the objective of providing an outstanding customer experience. This includes, but is not limited to permissions, licenses, sub-lettings, assignments, tenancy visits, tenancy checks and general queries. Be responsible to completely resolve queries, liaising with other teams in a seamless fashion in the background and making sure any decisions on complex matters are quickly obtained to enhance the customer experience and avoid out of the ordinary queries taking a long to resolve. To utilise and promote a range of technologies to communicate with customers. To use necessary business systems in an appropriate way to record information relating to all interactions in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. To carry out any home visits, site visits or office appointments to meet residents as required by any policy or process or agreed by the line manager. To achieve all personal or business objectives, measures or targets, service level agreements and quality standards to maximise customer satisfaction. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered for our customers. To ensure customers can influence our services by passing feedback and making suggestions on how our processes, procedures and policies can be amended to provide a better customer experience. To always represent the organisation in a professional and appropriate manner. Pro-actively contribute to the reputation of Riverside through all customer contact channels and provide customer service in a professional, friendly and empathic way. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Person specification Essential Demonstrate an excellent standard of numeracy and literacy. Excellent customer care and communication skills both oral and written. Possessing resilience. Working within tight statutory constraints in a high-pressure environment.Ability to build excellent relationships across the business with all relevant stakeholders.IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. Self-motivated, assertive and confident.Experience of resolving residents' queries for either homeowners or tenants or both. Dealing with complex queries and challenging individuals in a constructive and effective way.High level
Mar 29, 2024
Full time
Job Title: Tenancy and Leasehold Manager Contract Type: Permanent Salary: £34,000 Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, London - Hybrid For your application to be considered please ensure you attach a current CV. Applications may close before the deadline, so please apply early to avoid disappointment. The difference you will make as Tenancy and Leasehold Manager The role will sit within the Customer Operations department, which delivers a range of customer services through front line teams and specialist teams for our residents. This includes the corporate Customer Service Centre, income collection, Right to Acquire and staircasing's, allocations and resident management. Customer Operations also provides legal services to the organisation. The Tenancy and Leasehold Manager will work in the Resident Management team and will be responsible for dealing with any queries from residents, leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre, with the objective of continually reducing customer complaints. This will be on a patch or a patchless basis depending on the need of our customers.Depending on the need of the service, this role will be a visible presence on the neighbourhood patch, always working alongside colleagues from Property Management. They will always be solution focused to deliver high quality housing services. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience in a similar role resolving residents' queries for either homeowners or tenants or both. Proven ability to deal with complex queries and challenging individuals in a constructive and effective way. Possess a high level of knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners' management. Why Riverside? One Housing are part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 90,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & pension 28 days holidays plus bank holidaysFlexible working options availableInvestment in your learning, personal development and technologyA wide range of benefits Role profile To be a customer service champion ensuring that all contacts are owned and resolved through to completion seizing opportunities to implement innovative and creative solutions. To assess and resolve a wide range of complex enquiries in accordance with established processes, procedures and policies with the objective of providing an outstanding customer experience. This includes, but is not limited to permissions, licenses, sub-lettings, assignments, tenancy visits, tenancy checks and general queries. Be responsible to completely resolve queries, liaising with other teams in a seamless fashion in the background and making sure any decisions on complex matters are quickly obtained to enhance the customer experience and avoid out of the ordinary queries taking a long to resolve. To utilise and promote a range of technologies to communicate with customers. To use necessary business systems in an appropriate way to record information relating to all interactions in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. To carry out any home visits, site visits or office appointments to meet residents as required by any policy or process or agreed by the line manager. To achieve all personal or business objectives, measures or targets, service level agreements and quality standards to maximise customer satisfaction. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered for our customers. To ensure customers can influence our services by passing feedback and making suggestions on how our processes, procedures and policies can be amended to provide a better customer experience. To always represent the organisation in a professional and appropriate manner. Pro-actively contribute to the reputation of Riverside through all customer contact channels and provide customer service in a professional, friendly and empathic way. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Person specification Essential Demonstrate an excellent standard of numeracy and literacy. Excellent customer care and communication skills both oral and written. Possessing resilience. Working within tight statutory constraints in a high-pressure environment.Ability to build excellent relationships across the business with all relevant stakeholders.IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. Self-motivated, assertive and confident.Experience of resolving residents' queries for either homeowners or tenants or both. Dealing with complex queries and challenging individuals in a constructive and effective way.High level
Hays Construction and Property
Chesterfield, Derbyshire
Your new company A social housing provider is looking to add a Housing Officer to their Chesterfield branch.This is a permanent position with a salary starting at 28,500 and rising to 32,500 (also pending a pay award from 1st April 2024. Working Hours & Holidays Working hours per week- 40, Monday to Friday Flexi-time 25 days holiday plus bank holidays (rising to 30 as years of service increase) Option to purchase extra leave Health & Wellbeing Benefits Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Career Development Great opportunities for learning & development and career progression Your new role The post is responsible for comprehensive assessment of tenant's needs in respect of any risk to tenancy, visiting tenants at home to explore options and solutions, agreeing a support plan, and delivering support directly or in partnership with other teams or agencies. The post will provide assistance in all housing management tasks, contributing to effective estate management. You will work closely with other teams to ensure an integrated approach. You will think beyond established practices in order to create innovative solutions for tenants to build personal capacity and encourage independence. Keeping accurate records of case management and producing clear performance information to demonstrate practical outcomes for clients and a customer focused service in response to a wide range of housing related support needs: Conducting customer visits to assess any support requirements, facilitating the delivery of this support or referring on to other agencies where required. Referral to Adult Care services, social services and medical care Addressing welfare and safety concerns through signposting to other support agencies Supporting tenants to achieve personal goals and social contact through local networks. Tackling low level tenant vulnerability where there is a potential for breaches of tenancy conditions Tenancy risks linked to debt and financial exclusion Advice in relation to Aids and Adaptations Assisting the Housing Manager to ensuring effective housing management arrangements and enforcement as requested What you'll need to succeed At least 2 years social housing experience Degree level qualification/Housing Qualification/CIH membership preferred but not essential Evidence of professional development and personal impact working in the social housing or social care Evidence of professional development and personal impact working in the social housing or social care Ability to attend occasional our of hours meetings Ability to respond to urgent needs of the business outside of normal working hours Access to a car insured for business use A full, clean UK driving license Criminal Records Bureau check What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Your new company A social housing provider is looking to add a Housing Officer to their Chesterfield branch.This is a permanent position with a salary starting at 28,500 and rising to 32,500 (also pending a pay award from 1st April 2024. Working Hours & Holidays Working hours per week- 40, Monday to Friday Flexi-time 25 days holiday plus bank holidays (rising to 30 as years of service increase) Option to purchase extra leave Health & Wellbeing Benefits Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Career Development Great opportunities for learning & development and career progression Your new role The post is responsible for comprehensive assessment of tenant's needs in respect of any risk to tenancy, visiting tenants at home to explore options and solutions, agreeing a support plan, and delivering support directly or in partnership with other teams or agencies. The post will provide assistance in all housing management tasks, contributing to effective estate management. You will work closely with other teams to ensure an integrated approach. You will think beyond established practices in order to create innovative solutions for tenants to build personal capacity and encourage independence. Keeping accurate records of case management and producing clear performance information to demonstrate practical outcomes for clients and a customer focused service in response to a wide range of housing related support needs: Conducting customer visits to assess any support requirements, facilitating the delivery of this support or referring on to other agencies where required. Referral to Adult Care services, social services and medical care Addressing welfare and safety concerns through signposting to other support agencies Supporting tenants to achieve personal goals and social contact through local networks. Tackling low level tenant vulnerability where there is a potential for breaches of tenancy conditions Tenancy risks linked to debt and financial exclusion Advice in relation to Aids and Adaptations Assisting the Housing Manager to ensuring effective housing management arrangements and enforcement as requested What you'll need to succeed At least 2 years social housing experience Degree level qualification/Housing Qualification/CIH membership preferred but not essential Evidence of professional development and personal impact working in the social housing or social care Evidence of professional development and personal impact working in the social housing or social care Ability to attend occasional our of hours meetings Ability to respond to urgent needs of the business outside of normal working hours Access to a car insured for business use A full, clean UK driving license Criminal Records Bureau check What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are working with a provider of Social Housing, who are looking to recruit a Sustainability Manager to join their Asset Team on a permanent basis. As an expert in sustainability, energy programmes and carbon reduction, you will have experience of designing strategies that help organisations to achieve their goals. You will lead the development of a strategic environmental roadmap, including both housing assets and the business infrastructure. You will create a sustainability framework that translates strategy into practice, identifying core activities for delivery and review and baseline the current environmental journey using a range of data sources. You will evolve the organisations approach to ESG reporting, including the development of key metrics. Exploit opportunities for energy grant funding, overseeing grant applications and their onward performance monitoring, and support the asset management senior team in the preparation of budgets and business planning forecasts. Support technical teams in New Homes, Asset Management and others, in specifying requirements for contracts or design stage review of homes. We are looking for someone with: Expert knowledge of sustainability, energy programmes and carbon reduction. Experience of creating environmental strategies, aligning corporate objectives, legislation,and good practice. Experience of developing action plans that target sustainability initiatives that have a measurable business and/or customer benefit. Knowledge and experience of working in the property industry. Experience pf analysing data and creating insights to inform sound decision making. Experience of successful delivery of sustainability projects of varying scale and risk. Specific experience of creating and reporting business plan forecasts and budget projections in relation to sustainability. Knowledge of the social housing sector, the key risks and requirements in relation to energy performance and carbon reduction. Experience of working with multi-disciplinary teams (internal and external) to drive value and outcomes. Experience of managing contracts and consultant teams to achieve high levels of performance, KPI adherence and quality outcomes. Knowledge and experience of risk, both strategically and operationally to ensure control measures are in place with strict adherence to relevant policies and legislation This is a hybrid role with the flexibility of both home and office based working To apply for this position, or alternatively speak in more detail, please contact a member of the team
Mar 28, 2024
Full time
We are working with a provider of Social Housing, who are looking to recruit a Sustainability Manager to join their Asset Team on a permanent basis. As an expert in sustainability, energy programmes and carbon reduction, you will have experience of designing strategies that help organisations to achieve their goals. You will lead the development of a strategic environmental roadmap, including both housing assets and the business infrastructure. You will create a sustainability framework that translates strategy into practice, identifying core activities for delivery and review and baseline the current environmental journey using a range of data sources. You will evolve the organisations approach to ESG reporting, including the development of key metrics. Exploit opportunities for energy grant funding, overseeing grant applications and their onward performance monitoring, and support the asset management senior team in the preparation of budgets and business planning forecasts. Support technical teams in New Homes, Asset Management and others, in specifying requirements for contracts or design stage review of homes. We are looking for someone with: Expert knowledge of sustainability, energy programmes and carbon reduction. Experience of creating environmental strategies, aligning corporate objectives, legislation,and good practice. Experience of developing action plans that target sustainability initiatives that have a measurable business and/or customer benefit. Knowledge and experience of working in the property industry. Experience pf analysing data and creating insights to inform sound decision making. Experience of successful delivery of sustainability projects of varying scale and risk. Specific experience of creating and reporting business plan forecasts and budget projections in relation to sustainability. Knowledge of the social housing sector, the key risks and requirements in relation to energy performance and carbon reduction. Experience of working with multi-disciplinary teams (internal and external) to drive value and outcomes. Experience of managing contracts and consultant teams to achieve high levels of performance, KPI adherence and quality outcomes. Knowledge and experience of risk, both strategically and operationally to ensure control measures are in place with strict adherence to relevant policies and legislation This is a hybrid role with the flexibility of both home and office based working To apply for this position, or alternatively speak in more detail, please contact a member of the team
Metropolitan Thames Valley
Nottingham, Nottinghamshire
Senior Housing with Support Manager Nottingham 32,690 About Us: Metropolitan Thames Valley Housing is dedicated to the vision that "everyone has a home and the opportunity to live well." We work collaboratively to create sustainable and vibrant neighbourhoods, providing homes for over 120,000 residents. Join us in achieving People Powered Living! Overall responsibility The Area Manager for Later Living Services is responsible for up to 800 geographically dispersed units of accommodation split between Category 1 age designated accommodation, Category 2 sheltered accommodation and leaseholder/shared ownership accommodation. Properties may be centred around community provision, in blocks or dispersed. The post holder will recruit, train, lead, manage and support a team of site-based colleagues and will be responsible for all aspects of operational activity to include: Improving key performance around quality assurance, occupancy, debt, ASB management, customer engagement, complaint handling, safeguarding and compliance (list not exhaustive). Contribution to and delivery of the later living strategic plan at a local level and drive a continuous improvement culture whilst maintaining a focus on colleague competency and wellbeing. Raising customer voice and encouraging input to help shape services at a local level and building relationships with key stakeholders to support that delivery Making sure local service delivery is compliant with all regulatory, statutory, and internal governance/policy requirements. Colleague Management Customer Care Develop and maintain local multi-agency links for the benefit of customers and MTVH and use these to deliver efficient, co-ordinated services to customers. Understand the frameworks in place to support customers at risk and use these effectively. Work in partnership with all areas of the business and external providers to provide appropriate support for vulnerable customers. Manage complaints effectively, using strong customer and communication skills to resolve complaints at the first stage. Develop and maintain local relationships with key local stakeholders, and respond to enquiries from MPs, Councillors and other stakeholders relating to local issues. Feedback and engagement with customers on areas such as changes to Service Charges, Planned Works, Service Delivery? own the patch! To participate in any response to an emergency situation. Estate Services Be the lead for tenant and resident associations and any other estate or block resident forum, coordinating the input and performance of other internal and external performance areas to deliver a satisfactory outcome for residents and MTVH. Represent MTVH at local meetings and events with customers and stakeholders, and act as the public face of MTVH in the local area, and support the work of the Regional Panel. Take the lead on managing the local environment, working with customers, contractors and stakeholders to ensure that the environment meets service standards and customer expectations. Accountable for regular estate inspections and regular monitoring of service contracts including cleaning and grounds maintenance, acting to drive up standards of our partner contractors. Building productive and positive relationships with the accountable people for the contract management in different areas of the business. Report and monitor communal repairs reported during an estate inspection, escalating as necessary. Manage parking issues Conduct non-technical, health and safety checks on a regular basis and report any failures through the designated system, ensuring that remedial works are subsequently carried out Tenancy Management Manage complex tenancy and lease related issues, including succession, mutual exchange, assignment of tenancies. Deal with service charge queries as required having a good local knowledge of the delivery of services and costs Tenancy Enforcement Take the lead on managing ASB cases in your assigned area, drawing in the support of the specialist Tenancy Enforcement team where needed. Deliver a robust approach to tenancy and estate management, including a clear and decisive approach to tackling fraud and subletting. Work with the central income team to manage arrears up to a defined limit including resident visits, referral to money advice and pre court action. Ensure tenants and leaseholders comply with the terms of their tenancy and lease agreements, undertaking investigations for allegations of anti-social behaviour, and undertaking tenancy and lease enforcement through formal warnings and the legal systems where necessary, including preparing cases for presentation to court. Lettings Management Support colleagues managed to conduct viewings of empty properties with new customers and complete new tenancy sign ups. Make sure pre tenancy termination and mutual exchange visits for all properties in the area take place as required, referring to the Property Directorate where appropriate. Ensuing settling in visits to ensure the well-being of new customers and refer to internal support agencies take place. Liaise with internal teams to promote the efficient management of empty properties. Budget Management Recruitment, management, and professional development of Housing with Support Managers and ensuring resources are effectively deployed within their area of responsibility Accountable for the Sheltered Housing Service reporting on and meeting internal and external KPI?s Working with business development to bring on line new initiatives to improve the offer to our customers, colleagues and commissioners. Manage relationships with customers, internal departments, managing agents, lease tenants, leaseholders and organisations providing support under an agreement with Metropolitan and follow up actions where required. Lead services by example, adhering to business standards, policies, processes, and procedures. Embed a positive safeguarding culture across their specified locality and manage complaints and incidents across their specified locality ensuring that policy and process have been followed. Contribute to the management of the service income and expenditure budgets effectively, to meet contract and business requirements, maintaining excellent standards of service delivery. Personal Competencies: Flexibility to meet the needs of the customers. Ability to remain assertive yet respond sympathetically and with understanding to customers in relation to often highly personal and distressing matters The ability to self-direct, manage and prioritise workload. Ability to lone work in the community and as part of a team. Skills/Knowledge/Experience: A competent manager and task supervisor who has the ability to inspire teams to achieve the very best through instilling a performance supportive culture An affinity with the work of the care & support sector with a proven ability of meeting the needs of older people living independently within a community setting. An excellent communicator to your customer audience, presenting care and support issues in a user friendly manner. financial acumen to manage budgets Good written and verbal communication skills. Ideally have experience of working at a ?Supervisory/Management? level in an organization specifically with regards to people management. Awareness of Adult safeguarding and Child protection procedures and responsibilities. Basic IT Literacy General Responsibilities: To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with MTVH?s Health and Safety policies, procedures and processes and to promote health and safety compliance for all. To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year . click apply for full job details
Mar 27, 2024
Contract
Senior Housing with Support Manager Nottingham 32,690 About Us: Metropolitan Thames Valley Housing is dedicated to the vision that "everyone has a home and the opportunity to live well." We work collaboratively to create sustainable and vibrant neighbourhoods, providing homes for over 120,000 residents. Join us in achieving People Powered Living! Overall responsibility The Area Manager for Later Living Services is responsible for up to 800 geographically dispersed units of accommodation split between Category 1 age designated accommodation, Category 2 sheltered accommodation and leaseholder/shared ownership accommodation. Properties may be centred around community provision, in blocks or dispersed. The post holder will recruit, train, lead, manage and support a team of site-based colleagues and will be responsible for all aspects of operational activity to include: Improving key performance around quality assurance, occupancy, debt, ASB management, customer engagement, complaint handling, safeguarding and compliance (list not exhaustive). Contribution to and delivery of the later living strategic plan at a local level and drive a continuous improvement culture whilst maintaining a focus on colleague competency and wellbeing. Raising customer voice and encouraging input to help shape services at a local level and building relationships with key stakeholders to support that delivery Making sure local service delivery is compliant with all regulatory, statutory, and internal governance/policy requirements. Colleague Management Customer Care Develop and maintain local multi-agency links for the benefit of customers and MTVH and use these to deliver efficient, co-ordinated services to customers. Understand the frameworks in place to support customers at risk and use these effectively. Work in partnership with all areas of the business and external providers to provide appropriate support for vulnerable customers. Manage complaints effectively, using strong customer and communication skills to resolve complaints at the first stage. Develop and maintain local relationships with key local stakeholders, and respond to enquiries from MPs, Councillors and other stakeholders relating to local issues. Feedback and engagement with customers on areas such as changes to Service Charges, Planned Works, Service Delivery? own the patch! To participate in any response to an emergency situation. Estate Services Be the lead for tenant and resident associations and any other estate or block resident forum, coordinating the input and performance of other internal and external performance areas to deliver a satisfactory outcome for residents and MTVH. Represent MTVH at local meetings and events with customers and stakeholders, and act as the public face of MTVH in the local area, and support the work of the Regional Panel. Take the lead on managing the local environment, working with customers, contractors and stakeholders to ensure that the environment meets service standards and customer expectations. Accountable for regular estate inspections and regular monitoring of service contracts including cleaning and grounds maintenance, acting to drive up standards of our partner contractors. Building productive and positive relationships with the accountable people for the contract management in different areas of the business. Report and monitor communal repairs reported during an estate inspection, escalating as necessary. Manage parking issues Conduct non-technical, health and safety checks on a regular basis and report any failures through the designated system, ensuring that remedial works are subsequently carried out Tenancy Management Manage complex tenancy and lease related issues, including succession, mutual exchange, assignment of tenancies. Deal with service charge queries as required having a good local knowledge of the delivery of services and costs Tenancy Enforcement Take the lead on managing ASB cases in your assigned area, drawing in the support of the specialist Tenancy Enforcement team where needed. Deliver a robust approach to tenancy and estate management, including a clear and decisive approach to tackling fraud and subletting. Work with the central income team to manage arrears up to a defined limit including resident visits, referral to money advice and pre court action. Ensure tenants and leaseholders comply with the terms of their tenancy and lease agreements, undertaking investigations for allegations of anti-social behaviour, and undertaking tenancy and lease enforcement through formal warnings and the legal systems where necessary, including preparing cases for presentation to court. Lettings Management Support colleagues managed to conduct viewings of empty properties with new customers and complete new tenancy sign ups. Make sure pre tenancy termination and mutual exchange visits for all properties in the area take place as required, referring to the Property Directorate where appropriate. Ensuing settling in visits to ensure the well-being of new customers and refer to internal support agencies take place. Liaise with internal teams to promote the efficient management of empty properties. Budget Management Recruitment, management, and professional development of Housing with Support Managers and ensuring resources are effectively deployed within their area of responsibility Accountable for the Sheltered Housing Service reporting on and meeting internal and external KPI?s Working with business development to bring on line new initiatives to improve the offer to our customers, colleagues and commissioners. Manage relationships with customers, internal departments, managing agents, lease tenants, leaseholders and organisations providing support under an agreement with Metropolitan and follow up actions where required. Lead services by example, adhering to business standards, policies, processes, and procedures. Embed a positive safeguarding culture across their specified locality and manage complaints and incidents across their specified locality ensuring that policy and process have been followed. Contribute to the management of the service income and expenditure budgets effectively, to meet contract and business requirements, maintaining excellent standards of service delivery. Personal Competencies: Flexibility to meet the needs of the customers. Ability to remain assertive yet respond sympathetically and with understanding to customers in relation to often highly personal and distressing matters The ability to self-direct, manage and prioritise workload. Ability to lone work in the community and as part of a team. Skills/Knowledge/Experience: A competent manager and task supervisor who has the ability to inspire teams to achieve the very best through instilling a performance supportive culture An affinity with the work of the care & support sector with a proven ability of meeting the needs of older people living independently within a community setting. An excellent communicator to your customer audience, presenting care and support issues in a user friendly manner. financial acumen to manage budgets Good written and verbal communication skills. Ideally have experience of working at a ?Supervisory/Management? level in an organization specifically with regards to people management. Awareness of Adult safeguarding and Child protection procedures and responsibilities. Basic IT Literacy General Responsibilities: To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with MTVH?s Health and Safety policies, procedures and processes and to promote health and safety compliance for all. To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year . click apply for full job details
Hays Construction and Property
Chesterfield, Derbyshire
Your new company A social housing provider is looking to add a Community Sustainment Manager to their Chesterfield branch. This is a permanent position with a salary starting at 36,500 and rising to 39,500 Working Hours & Holidays Working hours per week- 40, Monday to Friday Flexi-time 25 days holiday plus bank holidays (rising to 30 as years of service increase) Option to purchase extra leave Health & Wellbeing Benefits Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Career Development Great opportunities for learning & development and career progression Your new role Direct Line Management of: Community Sustainment Officers Community Involvement Officers Estate Caretakers The post will be responsible for the timely, efficient delivery of support, advice and enforcement services to assist tenants to sustain their tenancies. The team the post is responsible for has a specific focus on the resolution of complex anti-social behaviour cases and cases where there are multiple vulnerabilities requiring more in-depth management. Where enforcement action is necessary, they will be responsible for ensuring they and their team delivers accurate case management in adherence with legislation and best practice and are able to represent the client in court when required. Through the management of the Community Involvement team, they will also ensure the delivery of new and innovative involvement and community development projects which promote improved service provision, community wellbeing and cohesion. The post will also manage and develop the Estate Caretaking service, providing our communities and wider Neighbourhood team with the valued services to keep our estates maintained and providing assistance with the resolution of cases where there are aspects of such things such as hoarding, fly tipping, garden clearance etc. You will oversee activity and manage resources to maintain excellent customer service using solid expertise in housing and anti-social behaviour management and community involvement. Through team development you will create services that provides integrated support in collaboration with other teams and agencies. The services will reflect best practice and meet regulatory and legislative requirements. Clear management information will drive performance, with procedures and controls that balance support for tenants with tenancy compliance. What you'll need to succeed Essential: HNC/HND in an appropriate field At least 5 years experience of working in the social housing sector Desirable: At least 3 years experience at a management level in social housing Housing Qualification CIH membership Management qualifications and/or Substantial evidence of professional development and personal impact working in the social housing sector at a management level What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 26, 2024
Full time
Your new company A social housing provider is looking to add a Community Sustainment Manager to their Chesterfield branch. This is a permanent position with a salary starting at 36,500 and rising to 39,500 Working Hours & Holidays Working hours per week- 40, Monday to Friday Flexi-time 25 days holiday plus bank holidays (rising to 30 as years of service increase) Option to purchase extra leave Health & Wellbeing Benefits Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Career Development Great opportunities for learning & development and career progression Your new role Direct Line Management of: Community Sustainment Officers Community Involvement Officers Estate Caretakers The post will be responsible for the timely, efficient delivery of support, advice and enforcement services to assist tenants to sustain their tenancies. The team the post is responsible for has a specific focus on the resolution of complex anti-social behaviour cases and cases where there are multiple vulnerabilities requiring more in-depth management. Where enforcement action is necessary, they will be responsible for ensuring they and their team delivers accurate case management in adherence with legislation and best practice and are able to represent the client in court when required. Through the management of the Community Involvement team, they will also ensure the delivery of new and innovative involvement and community development projects which promote improved service provision, community wellbeing and cohesion. The post will also manage and develop the Estate Caretaking service, providing our communities and wider Neighbourhood team with the valued services to keep our estates maintained and providing assistance with the resolution of cases where there are aspects of such things such as hoarding, fly tipping, garden clearance etc. You will oversee activity and manage resources to maintain excellent customer service using solid expertise in housing and anti-social behaviour management and community involvement. Through team development you will create services that provides integrated support in collaboration with other teams and agencies. The services will reflect best practice and meet regulatory and legislative requirements. Clear management information will drive performance, with procedures and controls that balance support for tenants with tenancy compliance. What you'll need to succeed Essential: HNC/HND in an appropriate field At least 5 years experience of working in the social housing sector Desirable: At least 3 years experience at a management level in social housing Housing Qualification CIH membership Management qualifications and/or Substantial evidence of professional development and personal impact working in the social housing sector at a management level What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
UK award-winning multidisciplinary property growing the team with the hire of an Assistant Project Manager Job Title: Assistant Project Manager Location: Liverpool, projects across Merseyside and Cheshire Remuneration: £25,000-£30,000 basic salary (negotiable depending on experience) + excellent benefits package Your new company An employee owned UK property multidisciplinary with a range of services; surveying, cost management, project management, design solutions, town planning, engineering, expert wittiness services, environmental and sustainability etc. Employing over 1000 people nationwide, they are proud to be one of the largest UK property businesses providing the highest quality standard of property design, management, engineering and construction in the UK and Ireland. The Liverpool office have a small project management team servicing major blue-chip clients across Merseyside and Cheshire within a range of disciplines; education, public sector commercial, social housing, manufacturing, commercial offices, transport and infrastructure etc. This is an excellent opportunity for a Project Manager seeking a role which a great breadth of variety (not pigeonholed into working within one sector) to join a UK business and market leader. Your new role Apart of a wider multidisciplined team responsibilities for the Project Manager include: Acting as a key point of contact for clients, outlining reporting structure and liaising with the in house design team. Assisting with feasibility and site surveys, establishing client brief, identify and appointment of relevant consultants and specialists for the project (both in house and externally). Carrying out all contract administration (JCT or NEC). Developing programmes, budgets and other project documentation supported by a Senior Project Manager. Reporting throughout project, producing reports throughout the stages, from inception to completion. Monitoring progress of in-house team and contractors; ensuring work carried out is in line with specifications, ensuring that the build meetings UK compliance standards and that CDM regulations are followed throughout. Attending progress meetings and managing logistics and resource allocation to ensure successful and timely delivery of projects What you'll need to succeed The ideal Assistant Project Manager will hold an RICS accredited degree and be eligible to enrol onto the APC programme with the support of your employer. What you'll get in return As an employee-owned business, there is a bid focus on employee development and well-being with an overall remuneration package to support this. Competitive salary Car Allowance on promotion to Project Manager 25 days annual leave + bank holidays (rising with length of service) - ability to buy and sell holidays Pension - 6% Employer contribution Training and development support (APC Assessors, tailored learning and development programme) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 22, 2024
Full time
UK award-winning multidisciplinary property growing the team with the hire of an Assistant Project Manager Job Title: Assistant Project Manager Location: Liverpool, projects across Merseyside and Cheshire Remuneration: £25,000-£30,000 basic salary (negotiable depending on experience) + excellent benefits package Your new company An employee owned UK property multidisciplinary with a range of services; surveying, cost management, project management, design solutions, town planning, engineering, expert wittiness services, environmental and sustainability etc. Employing over 1000 people nationwide, they are proud to be one of the largest UK property businesses providing the highest quality standard of property design, management, engineering and construction in the UK and Ireland. The Liverpool office have a small project management team servicing major blue-chip clients across Merseyside and Cheshire within a range of disciplines; education, public sector commercial, social housing, manufacturing, commercial offices, transport and infrastructure etc. This is an excellent opportunity for a Project Manager seeking a role which a great breadth of variety (not pigeonholed into working within one sector) to join a UK business and market leader. Your new role Apart of a wider multidisciplined team responsibilities for the Project Manager include: Acting as a key point of contact for clients, outlining reporting structure and liaising with the in house design team. Assisting with feasibility and site surveys, establishing client brief, identify and appointment of relevant consultants and specialists for the project (both in house and externally). Carrying out all contract administration (JCT or NEC). Developing programmes, budgets and other project documentation supported by a Senior Project Manager. Reporting throughout project, producing reports throughout the stages, from inception to completion. Monitoring progress of in-house team and contractors; ensuring work carried out is in line with specifications, ensuring that the build meetings UK compliance standards and that CDM regulations are followed throughout. Attending progress meetings and managing logistics and resource allocation to ensure successful and timely delivery of projects What you'll need to succeed The ideal Assistant Project Manager will hold an RICS accredited degree and be eligible to enrol onto the APC programme with the support of your employer. What you'll get in return As an employee-owned business, there is a bid focus on employee development and well-being with an overall remuneration package to support this. Competitive salary Car Allowance on promotion to Project Manager 25 days annual leave + bank holidays (rising with length of service) - ability to buy and sell holidays Pension - 6% Employer contribution Training and development support (APC Assessors, tailored learning and development programme) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Well Established Traditional Builder Seeks Commercial Manager to join their team Your new company Our client is a very well established specialist contractor who has operated in their market for over 20 years. As a leader in this space, they can offer their team a very consistent pipeline of work, a strong brand to work with and a competitive package and benefits. As they set themselves up for busy 2024, they are seeking to appoint a Commercial Manager to shape and lead their commercial functions. Your new role As Commercial Manager, you will be working directly with the Managing Director and Operations Director in the delivery of specialist building services to public sector organisations. These types of projects are typically refurbishment projects on a range of social housing developments across the Glasgow Region. Your role will be to lead the commercial function. This will involve the management and engagement of a small commercial team in the commercial management of these projects, ensuring that appropriate levels of commercial rigour is applied at all stages of these projects. From managing the estimating and pricing function to negotiating final accounts, you will be fundamental to the success of every project. As part of the senior leadership group, you also support the MD and Operations director in setting the strategic goals of the business and be rewarded for its success. What you'll need to succeed The ideal candidate would be a degree-qualified Quantity Surveyor who has extensive experience within residential or commercial construction. You are used to working on multiple projects and have ideally led small commercial teams previously. You are entrepreneurial in nature and have a good track record of developing positive relationships with clients, which has delivered repeat work to previous employers. You understand the complexity of working for smaller companies and have a positive communication style. What you'll get in return Our client's client's business is primed for growth in a potentially very busy market sector, so this role offers an ambitious commercial construction professional the opportunity to shape and drive a company's development. You will be given a competitive benefit package along with the opportunity to share in the companies' success through profit sharing over time. Get in touch now for more information! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 22, 2024
Full time
Well Established Traditional Builder Seeks Commercial Manager to join their team Your new company Our client is a very well established specialist contractor who has operated in their market for over 20 years. As a leader in this space, they can offer their team a very consistent pipeline of work, a strong brand to work with and a competitive package and benefits. As they set themselves up for busy 2024, they are seeking to appoint a Commercial Manager to shape and lead their commercial functions. Your new role As Commercial Manager, you will be working directly with the Managing Director and Operations Director in the delivery of specialist building services to public sector organisations. These types of projects are typically refurbishment projects on a range of social housing developments across the Glasgow Region. Your role will be to lead the commercial function. This will involve the management and engagement of a small commercial team in the commercial management of these projects, ensuring that appropriate levels of commercial rigour is applied at all stages of these projects. From managing the estimating and pricing function to negotiating final accounts, you will be fundamental to the success of every project. As part of the senior leadership group, you also support the MD and Operations director in setting the strategic goals of the business and be rewarded for its success. What you'll need to succeed The ideal candidate would be a degree-qualified Quantity Surveyor who has extensive experience within residential or commercial construction. You are used to working on multiple projects and have ideally led small commercial teams previously. You are entrepreneurial in nature and have a good track record of developing positive relationships with clients, which has delivered repeat work to previous employers. You understand the complexity of working for smaller companies and have a positive communication style. What you'll get in return Our client's client's business is primed for growth in a potentially very busy market sector, so this role offers an ambitious commercial construction professional the opportunity to shape and drive a company's development. You will be given a competitive benefit package along with the opportunity to share in the companies' success through profit sharing over time. Get in touch now for more information! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dynamic Privately Owned Housebuilder seeks an Assistant Quantity Surveyor to join their business Your new company Our client is a privately owned housebuilder with over 30 years of experience in the development of private and social housing projects across the Central Belt in Scotland. With some large developments kicking off across the Stirling and Fife regions, they are now seeking to appoint an Assistant Quantity Surveyor to their team. Your new role Reporting to the Commercial Manager, you will be based on one of their sites getting fully involved in the commercial delivery of these projects. From subcontractor procurement to contract management and reporting, you will be a fundamental part of the operational team. What you'll need to succeed The ideal candidate is a degree-qualified Quantity Surveyor with some experience of working within the construction industry. Our clients are open to the background as they are fully committed to training and developing their staff to become expert residential Quantity Surveyor. Working full time onsite, you will get the opportunity to develop your commercial and construction expertise in a practical and rewarding way. A positive work ethic and excellent communication skills are essential. What you'll get in return Our clients is willing to pay a competitive salary and benefits package to the right candidate. At this stage in your career, what's important is the level of training and development you will receive, and you will get practical hands-on training here from day one. Get in touch now for more information. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 22, 2024
Full time
Dynamic Privately Owned Housebuilder seeks an Assistant Quantity Surveyor to join their business Your new company Our client is a privately owned housebuilder with over 30 years of experience in the development of private and social housing projects across the Central Belt in Scotland. With some large developments kicking off across the Stirling and Fife regions, they are now seeking to appoint an Assistant Quantity Surveyor to their team. Your new role Reporting to the Commercial Manager, you will be based on one of their sites getting fully involved in the commercial delivery of these projects. From subcontractor procurement to contract management and reporting, you will be a fundamental part of the operational team. What you'll need to succeed The ideal candidate is a degree-qualified Quantity Surveyor with some experience of working within the construction industry. Our clients are open to the background as they are fully committed to training and developing their staff to become expert residential Quantity Surveyor. Working full time onsite, you will get the opportunity to develop your commercial and construction expertise in a practical and rewarding way. A positive work ethic and excellent communication skills are essential. What you'll get in return Our clients is willing to pay a competitive salary and benefits package to the right candidate. At this stage in your career, what's important is the level of training and development you will receive, and you will get practical hands-on training here from day one. Get in touch now for more information. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Salary: £23,400 per annum (+ £5,023 London Weighting if applicable) Location: London - Hybrid Working or Homebased with regular travel to our London Office when required Contract: Permanent Hours: Full time (37.5) Closing date: Thursday 4th April 2024 at 11:30pm We would like to offer Apprenticeship training alongside this role. Following recruitment, we will work with the successful candidate to establish the best training opportunity. Are you a numerate individual with experience of working on a high-volume accounts payable system? Then join us as an Accounts Payable Administrator. As part of a team of finance experts you'll be at the heart of safeguarding our finances to ensure Shelter can achieve our vision of a home for everyone. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under our Finance Team, we work collaboratively to help safeguard our resources across Shelter to ensure the organisation is financially stable. Our finance teams all work together to help support Shelter's aim to achieve a home for everyone. This Accounts Payable team plays a crucial role within Finance - working to pay suppliers in a timely manner allowing Shelter to continue it's vital work. We also lead on controls to help ensure that donors' money is being spent in the best way we can. You'll be working in a tight-knit team alongside two Accounts Payable Coordinators, an Accounts Payable Manager, a Head of Financial Control and Operations - all of which fall under our Assistant Director of Finance. About the role Your role will involve ensuring all invoices are properly posted to Shelter's finance system, as well as matching to correct purchase orders within required timescales. You'll also be processing our staff expenses as well as credit card expenses to ensure that we pay these within our agreed timescales. Part of your day-to-day tasks will also involve being the key point of contact through our Accounts Payable Inbox - and at times we'll rely on you to provide training to Shelter colleagues on our purchase-to-pay cycle as well as providing guidance for raising purchase requisition requests. You'll be an integral part of our team to ensure our operations run smoothly helping us to deliver within our deadlines. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you You'll possess a keen eye for detail and also love working with numbers. You'll enjoy working at pace and will be able to manage your time effectively, with the ability to work to our deadlines but also reprioritising tasks when required. You'll be proficient in the main MS Office applications, with intermediate skills in Excel to really be able to thrive in your day-to-day tasks. And while experience of working on a high-volume accounts payable system is desirable, it's not necessary so we're happy to discuss your learning and development further. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and supporting statement addressing all points in the 'About You' section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 22, 2024
Full time
Salary: £23,400 per annum (+ £5,023 London Weighting if applicable) Location: London - Hybrid Working or Homebased with regular travel to our London Office when required Contract: Permanent Hours: Full time (37.5) Closing date: Thursday 4th April 2024 at 11:30pm We would like to offer Apprenticeship training alongside this role. Following recruitment, we will work with the successful candidate to establish the best training opportunity. Are you a numerate individual with experience of working on a high-volume accounts payable system? Then join us as an Accounts Payable Administrator. As part of a team of finance experts you'll be at the heart of safeguarding our finances to ensure Shelter can achieve our vision of a home for everyone. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Sitting under our Finance Team, we work collaboratively to help safeguard our resources across Shelter to ensure the organisation is financially stable. Our finance teams all work together to help support Shelter's aim to achieve a home for everyone. This Accounts Payable team plays a crucial role within Finance - working to pay suppliers in a timely manner allowing Shelter to continue it's vital work. We also lead on controls to help ensure that donors' money is being spent in the best way we can. You'll be working in a tight-knit team alongside two Accounts Payable Coordinators, an Accounts Payable Manager, a Head of Financial Control and Operations - all of which fall under our Assistant Director of Finance. About the role Your role will involve ensuring all invoices are properly posted to Shelter's finance system, as well as matching to correct purchase orders within required timescales. You'll also be processing our staff expenses as well as credit card expenses to ensure that we pay these within our agreed timescales. Part of your day-to-day tasks will also involve being the key point of contact through our Accounts Payable Inbox - and at times we'll rely on you to provide training to Shelter colleagues on our purchase-to-pay cycle as well as providing guidance for raising purchase requisition requests. You'll be an integral part of our team to ensure our operations run smoothly helping us to deliver within our deadlines. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you You'll possess a keen eye for detail and also love working with numbers. You'll enjoy working at pace and will be able to manage your time effectively, with the ability to work to our deadlines but also reprioritising tasks when required. You'll be proficient in the main MS Office applications, with intermediate skills in Excel to really be able to thrive in your day-to-day tasks. And while experience of working on a high-volume accounts payable system is desirable, it's not necessary so we're happy to discuss your learning and development further. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and supporting statement addressing all points in the 'About You' section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications without a supporting statement will not be considered. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 22, 2024
Full time
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Are you an accomplished Building Surveyor experienced in the realm of social housing, residing in proximity to Wincanton, Collumpton, Yeovil, Taunton? Perhaps you possess a Building Surveying degree that remains underutilised, or you find yourself needed development opportunities and recognition in your current position. If so, Moxie People invites you to connect with us promptly. What are the attractions: Competitive Salary: 48,300 Generous 28 days holiday allowance (exclusive of Bank Holidays) Double digit pension Life Assurance coverage exceeding 4 times the annual salary company Vehicle + fuel card personal development opportunities Interest free loans loads more benefits Key Responsibilities: Assess repair requests and defects for inclusion in the planned maintenance program, providing expert technical advice and suggesting appropriate solutions. Investigate and evaluate technical defects and instances of disrepair through meticulous property inspections, crafting comprehensive Housing Conditions reports. Offer comprehensive technical support to the legal department for disrepair or legal claims. Collaborate effectively with operations managers, supervisors, contractors, and consultants, delivering valuable technical maintenance advice to inform business decisions. Secure quotations for repairs and specialised works, adhering to financial regulations and ensuring cost-effectiveness. Desired Skills and Qualifications: Excellent interpersonal skills, fostering collaboration, negotiation, and cultivating strong relationships with stakeholders. Self-motivated and enthusiastic, capable of thriving under pressure and adept at managing competing priorities. Prior experience in building maintenance or building surveying, supported by a relevant degree or equivalent construction-related qualification. Hold a degree in Building Surveying, near completion, or possess prior Housing Association experience as a Building Surveyor. Proficient in Microsoft Office software and familiar with maintenance management software. Possess a valid full driving license If you are passionate about assisting people and delivering high-quality housing solutions with exceptional customer service, and if you aspire to feel valued within a dynamic Housing Association team offering fantastic benefits, we encourage you to reach out. Please submit your updated CV
Mar 21, 2024
Full time
Are you an accomplished Building Surveyor experienced in the realm of social housing, residing in proximity to Wincanton, Collumpton, Yeovil, Taunton? Perhaps you possess a Building Surveying degree that remains underutilised, or you find yourself needed development opportunities and recognition in your current position. If so, Moxie People invites you to connect with us promptly. What are the attractions: Competitive Salary: 48,300 Generous 28 days holiday allowance (exclusive of Bank Holidays) Double digit pension Life Assurance coverage exceeding 4 times the annual salary company Vehicle + fuel card personal development opportunities Interest free loans loads more benefits Key Responsibilities: Assess repair requests and defects for inclusion in the planned maintenance program, providing expert technical advice and suggesting appropriate solutions. Investigate and evaluate technical defects and instances of disrepair through meticulous property inspections, crafting comprehensive Housing Conditions reports. Offer comprehensive technical support to the legal department for disrepair or legal claims. Collaborate effectively with operations managers, supervisors, contractors, and consultants, delivering valuable technical maintenance advice to inform business decisions. Secure quotations for repairs and specialised works, adhering to financial regulations and ensuring cost-effectiveness. Desired Skills and Qualifications: Excellent interpersonal skills, fostering collaboration, negotiation, and cultivating strong relationships with stakeholders. Self-motivated and enthusiastic, capable of thriving under pressure and adept at managing competing priorities. Prior experience in building maintenance or building surveying, supported by a relevant degree or equivalent construction-related qualification. Hold a degree in Building Surveying, near completion, or possess prior Housing Association experience as a Building Surveyor. Proficient in Microsoft Office software and familiar with maintenance management software. Possess a valid full driving license If you are passionate about assisting people and delivering high-quality housing solutions with exceptional customer service, and if you aspire to feel valued within a dynamic Housing Association team offering fantastic benefits, we encourage you to reach out. Please submit your updated CV
Housing Manager Manchester and Surrounding Housing Manager Day to Day: You will be required to lead the housing management team delivering excellent service to our tenants You will need to manage a team delivering all local housing management services Working and meeting targets set for yourself and the housing management team Carrying out scheme inspections including key health and safety checks Helping tenants to keep up to date with rent payments Liaise with social services and occupational health services to ensure tenants can maintenance tenancy and live independently Housing Manager Must Have: Experience within the social housing sector working as a housing manager Previous housing management experience You will need to show a track record of achievement and ambition, both in your previous roles and in your own personal development. Enhanced DBS Driving Licence If you believe that you are well-suited to the role, please apply. For additional information, please contact Ellie Parkinson at Sellick Partnership (Derby Office) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 20, 2024
Contract
Housing Manager Manchester and Surrounding Housing Manager Day to Day: You will be required to lead the housing management team delivering excellent service to our tenants You will need to manage a team delivering all local housing management services Working and meeting targets set for yourself and the housing management team Carrying out scheme inspections including key health and safety checks Helping tenants to keep up to date with rent payments Liaise with social services and occupational health services to ensure tenants can maintenance tenancy and live independently Housing Manager Must Have: Experience within the social housing sector working as a housing manager Previous housing management experience You will need to show a track record of achievement and ambition, both in your previous roles and in your own personal development. Enhanced DBS Driving Licence If you believe that you are well-suited to the role, please apply. For additional information, please contact Ellie Parkinson at Sellick Partnership (Derby Office) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title : Project Surveyor (North) Contract Type : Permanent Salary : £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role) Working Hours : Full Time 35 hours per week Working Pattern : Monday - Friday Location : Hybrid, Manchester Our Client has a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help. Working with them you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. The difference you will make as a Project Surveyor: In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Home Ownership), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you They are looking for someone with extensive experience in the building industry, ideally working within a customer focused housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Role profile Role requires you to: Accountabilities or "What You Have to Do" Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects. Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group's financial controls, reporting as required including escalating details of planned over/under spending as appropriate. Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group. Work alongside legal professionals in the preparation of evidence to be presented in court. Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group's Asset Management Strategy. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Person specification Essential Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of property related legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act and Environmental Health Act Experience of successfully undertaking site visits including post inspections and identification of building defects. Thorough understanding of project management methodologies. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building Relevant health and safety qualification e.g. NEBOSH General, or equivalent. Relevant professional qualification. If you would be interested in this role please apply, or get in touch! (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Mar 20, 2024
Full time
Job Title : Project Surveyor (North) Contract Type : Permanent Salary : £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role) Working Hours : Full Time 35 hours per week Working Pattern : Monday - Friday Location : Hybrid, Manchester Our Client has a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help. Working with them you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. The difference you will make as a Project Surveyor: In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Home Ownership), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you They are looking for someone with extensive experience in the building industry, ideally working within a customer focused housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Role profile Role requires you to: Accountabilities or "What You Have to Do" Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects. Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group's financial controls, reporting as required including escalating details of planned over/under spending as appropriate. Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group. Work alongside legal professionals in the preparation of evidence to be presented in court. Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group's Asset Management Strategy. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Person specification Essential Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of property related legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act and Environmental Health Act Experience of successfully undertaking site visits including post inspections and identification of building defects. Thorough understanding of project management methodologies. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building Relevant health and safety qualification e.g. NEBOSH General, or equivalent. Relevant professional qualification. If you would be interested in this role please apply, or get in touch! (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Salary: £30,374.02 per annum (plus £5,023.71 London Weighting if applicable) Location: London or flexible location with regular travel to our Old Street Head office and fundraising events across England. Contract: Permanent Hours: Full time (37.5 per week) Closing date: Tuesday the 2nd of April 2024 at 11:30pm Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about community and events and develop a career in fundraising? Then join Shelter as a Mass Participation Coordinator - Challenge Events and you could soon be playing a vital role at the heart of our Community and Events team, managing Shelter's participation in some of the UKs leading challenge events. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home, Facebook Challenge). We're part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well. We also passionately believe in developing our people via our Learning & Development programme and external opportunities. In short, there's room to progress, both within the team and the wider directorate. About the role This Co-ordinator role sits in the Mass Participation team. We support participants in mass participation challenge events - both those organised by third parties (e.g. London Marathon) and bespoke Shelter events that we develop (e.g. Walk for Home, Facebook Challenge). Across the charity sector, fundraising through challenge events was hugely impacted over the last three years because of covid-19 and the cost-of-living crisis. At Shelter, we've consolidated our events offering to supporters and are investing in growing our portfolio, aiming to achieve growth in the coming years across challenge and bespoke events. We've seen an increase in participation levels and income from third party events over the last 18 months, with sell out teams of up to 400 runners in our events. We are ambitious and seek to significantly grow our income and supporter numbers and are looking for someone who can join us to be part of the team that makes that happen. This is a great opportunity for someone with experience in working in a charity, fundraising or events environment to learn more about community and events, take on the responsibility of overseeing and implementing events with the support of the Senior Mass Participation Manager, and develop a career in fundraising. The main objective of the Co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results. This role will primarily focus on delivering our participation in third party events (including the London Landmarks Half Marathon, the Great North Run and the Hackney Half Marathon). There will be opportunities to broaden experience and support the wider Community & Events team during busy times, and coordinators are expected to be flexible and work across the wider mass participation portfolio when required. About you Someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you have great attention to detail and a proactive approach to everything you do. If you've got experience of managing challenge events for charities or stewarding large volumes (200+) supporters that would be a bonus but is not essential. A basic knowledge of budgeting (for which support will be provided) would also help you quickly gain confidence in the role. Equally important is a positive attitude to learning, a flexible approach and excellent time management skills, along with a willingness to be busy each day and enjoy the variety that brings. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 20, 2024
Full time
Salary: £30,374.02 per annum (plus £5,023.71 London Weighting if applicable) Location: London or flexible location with regular travel to our Old Street Head office and fundraising events across England. Contract: Permanent Hours: Full time (37.5 per week) Closing date: Tuesday the 2nd of April 2024 at 11:30pm Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about community and events and develop a career in fundraising? Then join Shelter as a Mass Participation Coordinator - Challenge Events and you could soon be playing a vital role at the heart of our Community and Events team, managing Shelter's participation in some of the UKs leading challenge events. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home, Facebook Challenge). We're part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well. We also passionately believe in developing our people via our Learning & Development programme and external opportunities. In short, there's room to progress, both within the team and the wider directorate. About the role This Co-ordinator role sits in the Mass Participation team. We support participants in mass participation challenge events - both those organised by third parties (e.g. London Marathon) and bespoke Shelter events that we develop (e.g. Walk for Home, Facebook Challenge). Across the charity sector, fundraising through challenge events was hugely impacted over the last three years because of covid-19 and the cost-of-living crisis. At Shelter, we've consolidated our events offering to supporters and are investing in growing our portfolio, aiming to achieve growth in the coming years across challenge and bespoke events. We've seen an increase in participation levels and income from third party events over the last 18 months, with sell out teams of up to 400 runners in our events. We are ambitious and seek to significantly grow our income and supporter numbers and are looking for someone who can join us to be part of the team that makes that happen. This is a great opportunity for someone with experience in working in a charity, fundraising or events environment to learn more about community and events, take on the responsibility of overseeing and implementing events with the support of the Senior Mass Participation Manager, and develop a career in fundraising. The main objective of the Co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results. This role will primarily focus on delivering our participation in third party events (including the London Landmarks Half Marathon, the Great North Run and the Hackney Half Marathon). There will be opportunities to broaden experience and support the wider Community & Events team during busy times, and coordinators are expected to be flexible and work across the wider mass participation portfolio when required. About you Someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you have great attention to detail and a proactive approach to everything you do. If you've got experience of managing challenge events for charities or stewarding large volumes (200+) supporters that would be a bonus but is not essential. A basic knowledge of budgeting (for which support will be provided) would also help you quickly gain confidence in the role. Equally important is a positive attitude to learning, a flexible approach and excellent time management skills, along with a willingness to be busy each day and enjoy the variety that brings. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Vistry Group PLC
Stratford-upon-avon, Warwickshire
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Stratford, London Date Posted: 12.03.2024 We have a fantastic opportunity for a Design Manager to join our team within Vistry South London, at our Stratford office in East London. As our Design Manager you will be responsible for the management of all technical and design functions on the project. You will be responsible for the development of the design during the pre-construction phase through to delivery on site including handover. You will be part of the project team reporting to a Senior/Lead Design Manager. You will have a strong track record of ensuring quality design information is provided in accordance with project requirements (programme and budget). You will also be responsible for appointing and managing external consultants and the fee budget. You will be a team player who possess robust technical skills including excellent knowledge of Building Regulations, the Planning process and NHBC warranty requirements. This role would suit someone with a developer or contracting background who is keen to progress their career within a reputable partnership regeneration business. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related HNC/HND/Degree Relevant CSCS card Building and maintaining internal and external relationships Contract & commercial awareness Innovative ideas Development/contracting experience. Management of design Consultants Decision making Professional aptitude Problem solving Ability to delivering mixed use regeneration projects on brownfield sites Good time management with ability to multi task. Strives for continuous improvement for the benefit of the company. Good technical knowledge and skills. Experience in the social/affordable housing sectors. Building and maintaining internal and external relationships Desirable - Member of Professional Body CIOB/RIBA/RICS More about the Design Manager role Collation and execution of robust consultant appointment documents. Development and management of the technical design (Stage 4+) in accordance with the project brief, budget, and programme. Management of external design consultants and specialist contractors. Undertaking technical reviews of design information and challenge the design consultants. Identifying and scoping survey requirements. Ensuring the design is provided in accordance with the design programme. Discharge of third-party approvals such as Planning conditions, Building Regulations & Warranty conditions. Production of the design in accordance with the contract/development requirements and brief. An excellent knowledge and understanding of third-party requirements and the associated approval process. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 19, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Stratford, London Date Posted: 12.03.2024 We have a fantastic opportunity for a Design Manager to join our team within Vistry South London, at our Stratford office in East London. As our Design Manager you will be responsible for the management of all technical and design functions on the project. You will be responsible for the development of the design during the pre-construction phase through to delivery on site including handover. You will be part of the project team reporting to a Senior/Lead Design Manager. You will have a strong track record of ensuring quality design information is provided in accordance with project requirements (programme and budget). You will also be responsible for appointing and managing external consultants and the fee budget. You will be a team player who possess robust technical skills including excellent knowledge of Building Regulations, the Planning process and NHBC warranty requirements. This role would suit someone with a developer or contracting background who is keen to progress their career within a reputable partnership regeneration business. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related HNC/HND/Degree Relevant CSCS card Building and maintaining internal and external relationships Contract & commercial awareness Innovative ideas Development/contracting experience. Management of design Consultants Decision making Professional aptitude Problem solving Ability to delivering mixed use regeneration projects on brownfield sites Good time management with ability to multi task. Strives for continuous improvement for the benefit of the company. Good technical knowledge and skills. Experience in the social/affordable housing sectors. Building and maintaining internal and external relationships Desirable - Member of Professional Body CIOB/RIBA/RICS More about the Design Manager role Collation and execution of robust consultant appointment documents. Development and management of the technical design (Stage 4+) in accordance with the project brief, budget, and programme. Management of external design consultants and specialist contractors. Undertaking technical reviews of design information and challenge the design consultants. Identifying and scoping survey requirements. Ensuring the design is provided in accordance with the design programme. Discharge of third-party approvals such as Planning conditions, Building Regulations & Warranty conditions. Production of the design in accordance with the contract/development requirements and brief. An excellent knowledge and understanding of third-party requirements and the associated approval process. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
MMP Consultancy are looking to recruit to a Temporary Accommodation Procurement Manager join a fantastic Local Authority based in Hammersmith on a temporary contract. To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. This is a temporary position paying 35.57 per hour Umbrella. Duties: Responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. Oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council's vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. Deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT's, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. Maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. Prevent homelessness and cost avoidance into temporary accommodation, by delivering good quality private rented accommodation; ensuring tenancy sustainment; in line with contractual requirements, reaching out to new and existing suppliers, agents and landlords to increase affordable supply in the private sector to enable the council to end its homelessness duties; by maintaining up to date knowledge of the subsequent statutory changes, compliance with Code of Guidance and legal position with regard to discharge of duty, suitability, and acceptance of private rented sector (PRSO's) offers as part of the TA Reduction Programme. Manage budgets relevant to property procurement and temporary accommodation team ensuring best value and financial efficiency at all times. In collaboration with colleagues in the Finance department, developing and managing profit and loss accounts and exploring new revenue streams as appropriate. To control the repairs budget and play a role in setting the budget. Skills & Abilities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a 'political' environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation. The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues Title: Temporary Accommodation Procurement Manager Location: Hammersmith Salary: 35.57 per hour Umbrella
Mar 19, 2024
Seasonal
MMP Consultancy are looking to recruit to a Temporary Accommodation Procurement Manager join a fantastic Local Authority based in Hammersmith on a temporary contract. To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. This is a temporary position paying 35.57 per hour Umbrella. Duties: Responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. Oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council's vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. Deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT's, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. Maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. Prevent homelessness and cost avoidance into temporary accommodation, by delivering good quality private rented accommodation; ensuring tenancy sustainment; in line with contractual requirements, reaching out to new and existing suppliers, agents and landlords to increase affordable supply in the private sector to enable the council to end its homelessness duties; by maintaining up to date knowledge of the subsequent statutory changes, compliance with Code of Guidance and legal position with regard to discharge of duty, suitability, and acceptance of private rented sector (PRSO's) offers as part of the TA Reduction Programme. Manage budgets relevant to property procurement and temporary accommodation team ensuring best value and financial efficiency at all times. In collaboration with colleagues in the Finance department, developing and managing profit and loss accounts and exploring new revenue streams as appropriate. To control the repairs budget and play a role in setting the budget. Skills & Abilities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a 'political' environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation. The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues Title: Temporary Accommodation Procurement Manager Location: Hammersmith Salary: 35.57 per hour Umbrella
Commercial Property Manager - 6 Month Fixed Term Contract Farringdon 49,041 ? 51,622 Overall Responsibility: This role within Contract Management has responsibility for the management of MTVHs Commercial Leases. Leading on the negotiation of Commercial Leases to put in place and maintain robust agreements which achieve best value, increase customer satisfaction, and minimise risk. Key responsibilities: Responsible for the negotiation and management of commercial contractual relationships with external partners to ensure best value, achieve high customer satisfaction, and minimise risk. Put in place processes to manage income and expenditure on commercial contractual relationships which achieve best value for MTVH and its? customers. Minimise business risk by designing and implementing robust monitoring programmes of contractual arrangements. Budget setting and control for Commercial properties, to ensure best value for MTVH and it?s customers. Design and maintain systems processes with the wider business to ensure contractual responsibilities are communicated and visible to ensure contractual and regulatory compliance. Be the first point of contact for and manage MTVH?s relationship with commercial tenants and leaseholders. Work in collaboration with Development teams to inform future development. Effective management of the Commercial Property Business Coordinator to ensure objectives are met. Work with the Development team and Customers Services SLT to identify Commercial units suitable for disposal to maximise the financial gain. Personal Competencies: Ability to understand, interpret and explain complex information. Excellent written and verbal communication skills, with experience of stakeholder management and relationship building. Self-motivated, able to work under pressure, meet tight deadlines, and resolve unexpected issues. Excellent IT literacy Skills/Experience: Experience of monitoring and managing contracts within the Social Housing Sector. Experiences of managing commercial properties and leases. An in depth knowledge and understanding of relevant legislation, policy frameworks. A good understanding of housing management law and practice. Extensive experience of negotiation to achieve business benefits or strong commercial results. Previous people management experience. A first degree or equivalent General Responsibilities: To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with MTVH?s Health and Safety policies, procedures, and processes and to promote health and safety compliance for all. To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 18, 2024
Contract
Commercial Property Manager - 6 Month Fixed Term Contract Farringdon 49,041 ? 51,622 Overall Responsibility: This role within Contract Management has responsibility for the management of MTVHs Commercial Leases. Leading on the negotiation of Commercial Leases to put in place and maintain robust agreements which achieve best value, increase customer satisfaction, and minimise risk. Key responsibilities: Responsible for the negotiation and management of commercial contractual relationships with external partners to ensure best value, achieve high customer satisfaction, and minimise risk. Put in place processes to manage income and expenditure on commercial contractual relationships which achieve best value for MTVH and its? customers. Minimise business risk by designing and implementing robust monitoring programmes of contractual arrangements. Budget setting and control for Commercial properties, to ensure best value for MTVH and it?s customers. Design and maintain systems processes with the wider business to ensure contractual responsibilities are communicated and visible to ensure contractual and regulatory compliance. Be the first point of contact for and manage MTVH?s relationship with commercial tenants and leaseholders. Work in collaboration with Development teams to inform future development. Effective management of the Commercial Property Business Coordinator to ensure objectives are met. Work with the Development team and Customers Services SLT to identify Commercial units suitable for disposal to maximise the financial gain. Personal Competencies: Ability to understand, interpret and explain complex information. Excellent written and verbal communication skills, with experience of stakeholder management and relationship building. Self-motivated, able to work under pressure, meet tight deadlines, and resolve unexpected issues. Excellent IT literacy Skills/Experience: Experience of monitoring and managing contracts within the Social Housing Sector. Experiences of managing commercial properties and leases. An in depth knowledge and understanding of relevant legislation, policy frameworks. A good understanding of housing management law and practice. Extensive experience of negotiation to achieve business benefits or strong commercial results. Previous people management experience. A first degree or equivalent General Responsibilities: To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with MTVH?s Health and Safety policies, procedures, and processes and to promote health and safety compliance for all. To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Data and Investment Specialist Job Purpose Homes in Sedgemoor's (HiS's) Asset Management Strategy relies on sound knowledge and a key priority for this role will be to ensure the integrity of data. The role will also be responsible for maintaining stock condition data, Decent Homes Compliance, and the development of capital/decarbonisation programmes of work. Monitoring capital works programme and associated budget management will be a key part of the remit. This role has line management responsibility for our Data Analyst. You will: Be collaborating with colleagues from across the business (including Somerset Council), you will be responsible for ensuring all Asset data is up to date & correct and use this to create the investment programme. You will also be responsible for the asset management of the property portfolio, seeking out opportunities for maximising the return on assets and the cost-effective planned maintenance programmes. You will ensure all Data is clean and all jobs & invoicing are closed correctly within the planned works programme. You will ensure that all components are updated on our Asset database and Open Housing and EPC's are kept up to date. Develop future sustainability programme. Be responsible for profiling our stock, highlighting future investment needs, and updating/refreshing our 30-year investment plan. Be responsible for budgets and budgets spends within Assets. Ensure stock condition data is kept up to date and validated by co ordinating relevant stock condition programme. Report to our Property Services, Investment & Sustainability Manager. What will I have to do? You will: Manage all planned investment work programs including one-off special projects. Work closely with our finance team reporting regularly on expenditure forecasts and ensuring that budgets are spent effectively. Work closely with the Property Services, Investment & Sustainability Manager, taking the lead on forward plans, building programmes of work and budget management for the next financial year. Identification of potential business efficiencies and consideration of Value for Money. Ability to prioritise customer refusal & ad hoc requests updating the agreed schedule back filling works at short notice. You will possess a good working knowledge of building services, fabric, mechanical & electrical installations, and component replacement frequency. You will own & manage stock condition and property data, ensuring stock condition surveys are accurate conducted on a regular basis. Ensure that data held in our systems (PIMSS, Open Housing etc.) is robust and fit for purpose. Ensure all statutory duties are implemented and complied with. Scrutinise and be responsible for our KPI supporting information. Have access to transport and a clean driving licence to attend meetings as required. What do I need to be Successful? Experience of managing large budgets, ensuring expenditure is in line with budget estimates and forecasts. Experience of working in a social housing environment. Experience of Capital Investment planning. Relevant qualification would be advantageous. Ability to put Customers First. Maintaining compliancy by ensuring projects are completed in line with relevant legislation and regulations. Experience of data analysis and service improvement. How will I evidence my success? I will Successfully meet the KPIs and objectives agreed for myself and my team. Ensure Data is robust, and budgets are accurately planned, forecast, and managed. Build strong relationships and rapport with team members and other teams across the organisation. Provide excellent service to all our customers and contribute to the continual improvement of the services we deliver to all our customers, both internal and external. HOW TO APPLY Click on the 'Apply on website' button below to apply online. The closing date for applications is Friday 5th April 2024.
Mar 16, 2024
Full time
Data and Investment Specialist Job Purpose Homes in Sedgemoor's (HiS's) Asset Management Strategy relies on sound knowledge and a key priority for this role will be to ensure the integrity of data. The role will also be responsible for maintaining stock condition data, Decent Homes Compliance, and the development of capital/decarbonisation programmes of work. Monitoring capital works programme and associated budget management will be a key part of the remit. This role has line management responsibility for our Data Analyst. You will: Be collaborating with colleagues from across the business (including Somerset Council), you will be responsible for ensuring all Asset data is up to date & correct and use this to create the investment programme. You will also be responsible for the asset management of the property portfolio, seeking out opportunities for maximising the return on assets and the cost-effective planned maintenance programmes. You will ensure all Data is clean and all jobs & invoicing are closed correctly within the planned works programme. You will ensure that all components are updated on our Asset database and Open Housing and EPC's are kept up to date. Develop future sustainability programme. Be responsible for profiling our stock, highlighting future investment needs, and updating/refreshing our 30-year investment plan. Be responsible for budgets and budgets spends within Assets. Ensure stock condition data is kept up to date and validated by co ordinating relevant stock condition programme. Report to our Property Services, Investment & Sustainability Manager. What will I have to do? You will: Manage all planned investment work programs including one-off special projects. Work closely with our finance team reporting regularly on expenditure forecasts and ensuring that budgets are spent effectively. Work closely with the Property Services, Investment & Sustainability Manager, taking the lead on forward plans, building programmes of work and budget management for the next financial year. Identification of potential business efficiencies and consideration of Value for Money. Ability to prioritise customer refusal & ad hoc requests updating the agreed schedule back filling works at short notice. You will possess a good working knowledge of building services, fabric, mechanical & electrical installations, and component replacement frequency. You will own & manage stock condition and property data, ensuring stock condition surveys are accurate conducted on a regular basis. Ensure that data held in our systems (PIMSS, Open Housing etc.) is robust and fit for purpose. Ensure all statutory duties are implemented and complied with. Scrutinise and be responsible for our KPI supporting information. Have access to transport and a clean driving licence to attend meetings as required. What do I need to be Successful? Experience of managing large budgets, ensuring expenditure is in line with budget estimates and forecasts. Experience of working in a social housing environment. Experience of Capital Investment planning. Relevant qualification would be advantageous. Ability to put Customers First. Maintaining compliancy by ensuring projects are completed in line with relevant legislation and regulations. Experience of data analysis and service improvement. How will I evidence my success? I will Successfully meet the KPIs and objectives agreed for myself and my team. Ensure Data is robust, and budgets are accurately planned, forecast, and managed. Build strong relationships and rapport with team members and other teams across the organisation. Provide excellent service to all our customers and contribute to the continual improvement of the services we deliver to all our customers, both internal and external. HOW TO APPLY Click on the 'Apply on website' button below to apply online. The closing date for applications is Friday 5th April 2024.
In a Nutshell We have a fantastic opportunity for a Design Manager to join our team within Vistry South London, at our Stratford office in East London. As our Design Manager you will be responsible for the management of all technical and design functions on the project. You will be responsible for the development of the design during the pre-construction phase through to delivery on site including handover. You will be part of the project team reporting to a Senior/Lead Design Manager. You will have a strong track record of ensuring quality design information is provided in accordance with project requirements (programme and budget). You will also be responsible for appointing and managing external consultants and the fee budget. You will be a team player who possess robust technical skills including excellent knowledge of Building Regulations, the Planning process and NHBC warranty requirements. This role would suit someone with a developer or contracting background who is keen to progress their career within a reputable partnership regeneration business. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related HNC/HND/Degree Relevant CSCS card Building and maintaining internal and external relationships Contract & commercial awareness Innovative ideas Development/contracting experience. Management of design Consultants Decision making Professional aptitude Problem solving Ability to delivering mixed use regeneration projects on brownfield sites Good time management with ability to multi task. Strives for continuous improvement for the benefit of the company. Good technical knowledge and skills. Experience in the social/affordable housing sectors. Building and maintaining internal and external relationships Desirable - Member of Professional Body CIOB/RIBA/RICS More about the Design Manager role Collation and execution of robust consultant appointment documents. Development and management of the technical design (Stage 4+) in accordance with the project brief, budget, and programme. Management of external design consultants and specialist contractors. Undertaking technical reviews of design information and challenge the design consultants. Identifying and scoping survey requirements. Ensuring the design is provided in accordance with the design programme. Discharge of third-party approvals such as Planning conditions, Building Regulations & Warranty conditions. Production of the design in accordance with the contract/development requirements and brief. An excellent knowledge and understanding of third-party requirements and the associated approval process. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
Mar 15, 2024
Full time
In a Nutshell We have a fantastic opportunity for a Design Manager to join our team within Vistry South London, at our Stratford office in East London. As our Design Manager you will be responsible for the management of all technical and design functions on the project. You will be responsible for the development of the design during the pre-construction phase through to delivery on site including handover. You will be part of the project team reporting to a Senior/Lead Design Manager. You will have a strong track record of ensuring quality design information is provided in accordance with project requirements (programme and budget). You will also be responsible for appointing and managing external consultants and the fee budget. You will be a team player who possess robust technical skills including excellent knowledge of Building Regulations, the Planning process and NHBC warranty requirements. This role would suit someone with a developer or contracting background who is keen to progress their career within a reputable partnership regeneration business. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related HNC/HND/Degree Relevant CSCS card Building and maintaining internal and external relationships Contract & commercial awareness Innovative ideas Development/contracting experience. Management of design Consultants Decision making Professional aptitude Problem solving Ability to delivering mixed use regeneration projects on brownfield sites Good time management with ability to multi task. Strives for continuous improvement for the benefit of the company. Good technical knowledge and skills. Experience in the social/affordable housing sectors. Building and maintaining internal and external relationships Desirable - Member of Professional Body CIOB/RIBA/RICS More about the Design Manager role Collation and execution of robust consultant appointment documents. Development and management of the technical design (Stage 4+) in accordance with the project brief, budget, and programme. Management of external design consultants and specialist contractors. Undertaking technical reviews of design information and challenge the design consultants. Identifying and scoping survey requirements. Ensuring the design is provided in accordance with the design programme. Discharge of third-party approvals such as Planning conditions, Building Regulations & Warranty conditions. Production of the design in accordance with the contract/development requirements and brief. An excellent knowledge and understanding of third-party requirements and the associated approval process. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry.
Building Careers UK are proud to be Partnering with the FRC group, a registered charity, looking to add a Marketing Manager to their thriving team. Who are FRC? FRC are on a mission to end Furniture Poverty; helping people who are unable to access household furniture that is essential to achieve a socially acceptable standard of living. They do this by being a "Social Business" - they generate revenue through sales & contracts to fund their work to end furniture poverty. FRC are an extremely collaborative organisation, their staff are all bought in to the idea of Ending Furniture Poverty and are always available to help each other reach the common goal, they're a social business but re-invest profits so the more they make the more they can give to people. They ensure that there is a friendly atmosphere and everyone is approachable, the Directors lead from the front and are always on hand to help. What are FRC looking for? They have set out their strategy for the next few years and have highlighted the need for a Marketing Manager to reach their goals. This role will be fundamental to FRC's growth with the successful candidate taking control of the marketing strategy and driving the business forward. The right candidate will take control of the marketing including the following: Executing marketing strategy Research, report and make recommendations on new opportunities Develop and manage marketing research projects Lead the marketing team Analyse market trends Oversee and approve creative development Build strategic relationships Their main contracts are with councils, housing associations and charities. You will be both working to increase the sales within these sectors whilst looking to open up to new clients. The salary on offer for this role is 43k. If you're a marketing manager with a passion for really being able to make a difference to peoples lives, get in touch with Jonathan Kirby for a confidential chat on (phone number removed)! We have a more in-depth recruitment pack available upon request with more information and a full list of benefits. Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Mar 15, 2024
Full time
Building Careers UK are proud to be Partnering with the FRC group, a registered charity, looking to add a Marketing Manager to their thriving team. Who are FRC? FRC are on a mission to end Furniture Poverty; helping people who are unable to access household furniture that is essential to achieve a socially acceptable standard of living. They do this by being a "Social Business" - they generate revenue through sales & contracts to fund their work to end furniture poverty. FRC are an extremely collaborative organisation, their staff are all bought in to the idea of Ending Furniture Poverty and are always available to help each other reach the common goal, they're a social business but re-invest profits so the more they make the more they can give to people. They ensure that there is a friendly atmosphere and everyone is approachable, the Directors lead from the front and are always on hand to help. What are FRC looking for? They have set out their strategy for the next few years and have highlighted the need for a Marketing Manager to reach their goals. This role will be fundamental to FRC's growth with the successful candidate taking control of the marketing strategy and driving the business forward. The right candidate will take control of the marketing including the following: Executing marketing strategy Research, report and make recommendations on new opportunities Develop and manage marketing research projects Lead the marketing team Analyse market trends Oversee and approve creative development Build strategic relationships Their main contracts are with councils, housing associations and charities. You will be both working to increase the sales within these sectors whilst looking to open up to new clients. The salary on offer for this role is 43k. If you're a marketing manager with a passion for really being able to make a difference to peoples lives, get in touch with Jonathan Kirby for a confidential chat on (phone number removed)! We have a more in-depth recruitment pack available upon request with more information and a full list of benefits. Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.