About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Jun 02, 2023
Permanent
About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
We are looking for Resident Liaison Officers to join our construction client on a temp to perm basis. Your role within the business will be spent within the Manchester area (Blackley/New Moston), with time split over 2/3 sites over the week, liaising between tenant and landlord, and overseeing various residential projects, therefore own vehicle with UK Driving Licence is compulsory. Your duties as a Resident Liaison Officer will include: Use own transport to travel from site to site. To liaise with Clients, residents, internal workforce, sub-contractors to maintain excellent service standards. To visit residents in their homes to discuss their specific circumstances and compile household profiles to assist in delivering works improvements with minimum disruption. To identify where residents have specific needs which require non-standard implementation procedures (such as disability, frailty etc). To be the first point of contact for residents who are experiencing difficulties with the implementation of works in their homes. To contact residents prior to works commencing to arrange access and to ensure that residents are fully aware of all works due to be carried out, the timescales and details of the workforce carrying out the works. Ensure a high standard of customer care is maintained with residents whose homes or external environments are being worked on. Liaise with site management and keep residents informed, offer advice and practical solutions for any issues that might arise. To investigate and assist in the resolution of any stage one complaint by residents in connection with the works programmes. If unable to resolve initially then to ensure that the Customer Services Manager is fully briefed on cases that will require their input for resolution. To ensure that residents are issued with and taken through their Resident Information packs and that key information is explained in preparation for works. Co-ordinate and implement support plans arising from any specific impact assessments for individuals and/or projects. To ensure residents have been inducted in health and safety whilst works are carried out. To ensure that all communications with residents are available in languages other than English, should they be required. To assist with collection of statistical information on customer satisfaction results as required by the Customer Services manager. To conduct regular liaison with residents before, during and after improvement works in their homes through correspondence, e-mail, telephone and personal visits. Ensure that all customer service policies and procedures are adhered to. Record keeping and administration. Benefits of a Resident Liaison Officer: Mileage reimbursed for site visits Training provided Your working hours of a Resident Liaison Officer: Monday to Thursday, 8am to 4:30pm, Friday, 8am to 4pm. 40 hours per week Rate of pay 12.50 per hour . Candidates with experience in customer focused roles such as the hospitality industry, retail or customer service environment etc. will be considered for this role. If you feel you have the right skills, we would love to hear from you! Please note that only shortlisted candidates will be contacted.
Apr 19, 2024
Seasonal
We are looking for Resident Liaison Officers to join our construction client on a temp to perm basis. Your role within the business will be spent within the Manchester area (Blackley/New Moston), with time split over 2/3 sites over the week, liaising between tenant and landlord, and overseeing various residential projects, therefore own vehicle with UK Driving Licence is compulsory. Your duties as a Resident Liaison Officer will include: Use own transport to travel from site to site. To liaise with Clients, residents, internal workforce, sub-contractors to maintain excellent service standards. To visit residents in their homes to discuss their specific circumstances and compile household profiles to assist in delivering works improvements with minimum disruption. To identify where residents have specific needs which require non-standard implementation procedures (such as disability, frailty etc). To be the first point of contact for residents who are experiencing difficulties with the implementation of works in their homes. To contact residents prior to works commencing to arrange access and to ensure that residents are fully aware of all works due to be carried out, the timescales and details of the workforce carrying out the works. Ensure a high standard of customer care is maintained with residents whose homes or external environments are being worked on. Liaise with site management and keep residents informed, offer advice and practical solutions for any issues that might arise. To investigate and assist in the resolution of any stage one complaint by residents in connection with the works programmes. If unable to resolve initially then to ensure that the Customer Services Manager is fully briefed on cases that will require their input for resolution. To ensure that residents are issued with and taken through their Resident Information packs and that key information is explained in preparation for works. Co-ordinate and implement support plans arising from any specific impact assessments for individuals and/or projects. To ensure residents have been inducted in health and safety whilst works are carried out. To ensure that all communications with residents are available in languages other than English, should they be required. To assist with collection of statistical information on customer satisfaction results as required by the Customer Services manager. To conduct regular liaison with residents before, during and after improvement works in their homes through correspondence, e-mail, telephone and personal visits. Ensure that all customer service policies and procedures are adhered to. Record keeping and administration. Benefits of a Resident Liaison Officer: Mileage reimbursed for site visits Training provided Your working hours of a Resident Liaison Officer: Monday to Thursday, 8am to 4:30pm, Friday, 8am to 4pm. 40 hours per week Rate of pay 12.50 per hour . Candidates with experience in customer focused roles such as the hospitality industry, retail or customer service environment etc. will be considered for this role. If you feel you have the right skills, we would love to hear from you! Please note that only shortlisted candidates will be contacted.
Act as the Council's main point of contact for housing & building safety and compliance and provide technical advice and expertise to the Council providing clear advice, guidance, training and instruction regarding general safety and fire safety to all stakeholders including residents, members, senior officer's colleagues. Ensure best practice is place followed is in place for the procurement of repairs contracts for statutory compliance areas for the Council's social housing stock.Manage the resources of the Health and Safety Team to reduce risk and ensure the Health Safety and Wellbeing, as far as is reasonably practicable, of the Councils' employees, service users, residents, occupiers, volunteers, visitors, contractors, and all those affected by its undertaking To monitor health and safety compliance throughout the business and initiate remedial action where necessary. Ensure compliance with the Building Safety Act 2022. Manage the Golden Thread of information on all Harrow s HRRB s. Management of 3 permanent staff and temporary staff as required. Implement and champion, through service and staff development, the Council's Health and Safety, Equal Opportunity and Information Security Policies. To ensure that the post holder complies with their responsibilities as laid out in the council's health and safety policy and takes an active role in promoting a positive health and safety culture. Promote and ensure participation in the Council's individual performance appraisal and development initiatives and information management best practice. To motivate, train, develop and performance manage staff to maintain an effective workforce capable of meeting its objectives. To manage the function or team so that the services provided are responsive to customer requirements, accessible to all areas of the community and provide value for money. To develop the structures, systems and policies necessary to support effective service delivery. If you are interested in this role please send your updated CV in the first instance.
Apr 19, 2024
Full time
Act as the Council's main point of contact for housing & building safety and compliance and provide technical advice and expertise to the Council providing clear advice, guidance, training and instruction regarding general safety and fire safety to all stakeholders including residents, members, senior officer's colleagues. Ensure best practice is place followed is in place for the procurement of repairs contracts for statutory compliance areas for the Council's social housing stock.Manage the resources of the Health and Safety Team to reduce risk and ensure the Health Safety and Wellbeing, as far as is reasonably practicable, of the Councils' employees, service users, residents, occupiers, volunteers, visitors, contractors, and all those affected by its undertaking To monitor health and safety compliance throughout the business and initiate remedial action where necessary. Ensure compliance with the Building Safety Act 2022. Manage the Golden Thread of information on all Harrow s HRRB s. Management of 3 permanent staff and temporary staff as required. Implement and champion, through service and staff development, the Council's Health and Safety, Equal Opportunity and Information Security Policies. To ensure that the post holder complies with their responsibilities as laid out in the council's health and safety policy and takes an active role in promoting a positive health and safety culture. Promote and ensure participation in the Council's individual performance appraisal and development initiatives and information management best practice. To motivate, train, develop and performance manage staff to maintain an effective workforce capable of meeting its objectives. To manage the function or team so that the services provided are responsive to customer requirements, accessible to all areas of the community and provide value for money. To develop the structures, systems and policies necessary to support effective service delivery. If you are interested in this role please send your updated CV in the first instance.
Tenancy Management & Resettlement Officer Lewisham - Hybrid Job Role Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council's use of temporary accommodation. Key Responsibilities Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets. To carry out inspections of properties in order to assess their suitability for households in housing need. Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions. Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions. Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council's location priority policy. To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Apr 18, 2024
Contract
Tenancy Management & Resettlement Officer Lewisham - Hybrid Job Role Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council's use of temporary accommodation. Key Responsibilities Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets. To carry out inspections of properties in order to assess their suitability for households in housing need. Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions. Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions. Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council's location priority policy. To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Group Compliance Officer Permanent Croydon 30,000 to 35,000 per annum Panoramic Associates are working with a social housing provider who are striving to become a leading national provider of social housing, care, and support. They are a growing organisation making strides across London, Bristol, and the Southeast, providing homes to over 4000 individuals within their expanding portfolio. About the Role We're seeking a people-focused individual with excellent interpersonal skills and a knack for leveraging data in decision-making. As a Group Compliance Officer, you'll play a pivotal role in the Property Services team, ensuring statutory compliance across all aspects of the clients operations within the social housing sector. This is an exciting opportunity for a seasoned Compliance professional with a profound understanding of statutory regulations in social housing. You'll thrive in a role that's both diverse and engaging, offering you the chance to make a tangible difference in keeping residents safe in their homes while adding value to the organisation. Key Responsibilities Manage statutory compliance and health and safety risk across the housing portfolio, maintaining 100% compliance with all relevant legislation and industry best practices. Oversee contract management for compliance contractors and associated service delivery contracts, prioritising excellent customer service and cost-effectiveness. Establish robust monitoring, reporting, and forecasting systems, ensuring data integrity and timely updates. Experience Required Previous experience in Asset Management or Compliance services, particularly within the social housing sector. Comprehensive understanding of compliance requirements within housing organisations. Proven track record of performance management through KPIs within a customer-centric environment. Proficiency in managing and analysing large datasets, ensuring the accuracy and quality of compliance data. Strong interpersonal skills with the ability to effectively communicate with tenants and external stakeholders. Numerical aptitude coupled with analytical skills for data interpretation. Ability to generate clear, accurate reports highlighting areas for improvement and supporting compliance efforts. Effective time management and prioritisation skills, capable of meeting deadlines even under pressure. Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.
Apr 18, 2024
Full time
Group Compliance Officer Permanent Croydon 30,000 to 35,000 per annum Panoramic Associates are working with a social housing provider who are striving to become a leading national provider of social housing, care, and support. They are a growing organisation making strides across London, Bristol, and the Southeast, providing homes to over 4000 individuals within their expanding portfolio. About the Role We're seeking a people-focused individual with excellent interpersonal skills and a knack for leveraging data in decision-making. As a Group Compliance Officer, you'll play a pivotal role in the Property Services team, ensuring statutory compliance across all aspects of the clients operations within the social housing sector. This is an exciting opportunity for a seasoned Compliance professional with a profound understanding of statutory regulations in social housing. You'll thrive in a role that's both diverse and engaging, offering you the chance to make a tangible difference in keeping residents safe in their homes while adding value to the organisation. Key Responsibilities Manage statutory compliance and health and safety risk across the housing portfolio, maintaining 100% compliance with all relevant legislation and industry best practices. Oversee contract management for compliance contractors and associated service delivery contracts, prioritising excellent customer service and cost-effectiveness. Establish robust monitoring, reporting, and forecasting systems, ensuring data integrity and timely updates. Experience Required Previous experience in Asset Management or Compliance services, particularly within the social housing sector. Comprehensive understanding of compliance requirements within housing organisations. Proven track record of performance management through KPIs within a customer-centric environment. Proficiency in managing and analysing large datasets, ensuring the accuracy and quality of compliance data. Strong interpersonal skills with the ability to effectively communicate with tenants and external stakeholders. Numerical aptitude coupled with analytical skills for data interpretation. Ability to generate clear, accurate reports highlighting areas for improvement and supporting compliance efforts. Effective time management and prioritisation skills, capable of meeting deadlines even under pressure. Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.
A. Purkiss Building and Decorating Contractors
Portsmouth, Hampshire
SMSTS Site Manager required - Immediate start available! We are currently seeking an experienced Site Manager to lead an external project in Portsmouth focused on the maintenance and decoration of multiple blocks of 2-3 storey flats within a social housing residential environment. This project offers a continuous opportunity with over 6 months of work on the table and comes with its own resident liaison officer to handle resident issues. SMSTS Site ManagerPortsmouth, PO1 1QZ Freelance, Temporary contract with over 6 months of work available Hours: 7.30am - 5.00pm £1,100 per week on a contracting (CIS) basis Current SMSTS and First Aid certificates required Please Note: Applicants must be authorised to work in the UK A.Purkiss Buildings & Decorating Contractors Limited provide professional and high-quality construction, refurbishment and building maintenance projects. We are a family-operated company working within Hampshire for local authorities (Portsmouth, Fareham, Gosport, Eastleigh), Hampshire CC, West Sussex Council, with chartered surveyors and private clients on a variety of projects delivering high quality construction, refurbishment, & maintenance projects. We generally remain local to Portsmouth. We are currently seeking an experienced Site Manager to join our team for an external project in Portsmouth for the council. About the Role: Project Oversight: Lead repairs and decoration of multi-storey flats, ensuring efficient management. Planning and Organisation: Develop and execute project plans, including scheduling and resource coordination. Site Management: Supervise construction to ensure compliance with plans and quality standards. Resource Management: Optimise productivity by managing materials, equipment, and personnel. Quality Control: Maintain high standards through regular inspections and issue resolution. Health and Safety Compliance: Enforce safety protocols and promptly address concerns for a safe work environment. Communication and Collaboration: Act as the main contact, fostering collaboration. Problem-solving: Proactively identify and resolve issues to keep progress on track. The Ideal Candidate: We are seeking a motivated individual with proven experience in construction site management. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to solve problems effectively. Key Requirements: Current SMSTS and First Aid certificates Experience as a Site Manager in the construction industry Knowledge of construction methods, materials, and processes Strong leadership and communication skills Proficiency in project management software Understanding of health and safety regulations Benefits: Immediate start for the right candidate. Site mobile and laptop provided. Allocated parking. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Manager, Construction, Site Manager, Contract Manager, Contracts Manager, Project Manager, Construction Manager, SMSTS, Site Management Safety Training Scheme, Site Management.
Apr 17, 2024
Full time
SMSTS Site Manager required - Immediate start available! We are currently seeking an experienced Site Manager to lead an external project in Portsmouth focused on the maintenance and decoration of multiple blocks of 2-3 storey flats within a social housing residential environment. This project offers a continuous opportunity with over 6 months of work on the table and comes with its own resident liaison officer to handle resident issues. SMSTS Site ManagerPortsmouth, PO1 1QZ Freelance, Temporary contract with over 6 months of work available Hours: 7.30am - 5.00pm £1,100 per week on a contracting (CIS) basis Current SMSTS and First Aid certificates required Please Note: Applicants must be authorised to work in the UK A.Purkiss Buildings & Decorating Contractors Limited provide professional and high-quality construction, refurbishment and building maintenance projects. We are a family-operated company working within Hampshire for local authorities (Portsmouth, Fareham, Gosport, Eastleigh), Hampshire CC, West Sussex Council, with chartered surveyors and private clients on a variety of projects delivering high quality construction, refurbishment, & maintenance projects. We generally remain local to Portsmouth. We are currently seeking an experienced Site Manager to join our team for an external project in Portsmouth for the council. About the Role: Project Oversight: Lead repairs and decoration of multi-storey flats, ensuring efficient management. Planning and Organisation: Develop and execute project plans, including scheduling and resource coordination. Site Management: Supervise construction to ensure compliance with plans and quality standards. Resource Management: Optimise productivity by managing materials, equipment, and personnel. Quality Control: Maintain high standards through regular inspections and issue resolution. Health and Safety Compliance: Enforce safety protocols and promptly address concerns for a safe work environment. Communication and Collaboration: Act as the main contact, fostering collaboration. Problem-solving: Proactively identify and resolve issues to keep progress on track. The Ideal Candidate: We are seeking a motivated individual with proven experience in construction site management. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to solve problems effectively. Key Requirements: Current SMSTS and First Aid certificates Experience as a Site Manager in the construction industry Knowledge of construction methods, materials, and processes Strong leadership and communication skills Proficiency in project management software Understanding of health and safety regulations Benefits: Immediate start for the right candidate. Site mobile and laptop provided. Allocated parking. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Manager, Construction, Site Manager, Contract Manager, Contracts Manager, Project Manager, Construction Manager, SMSTS, Site Management Safety Training Scheme, Site Management.
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Apr 16, 2024
Contract
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Rotherham - Private Sector Housing - HHSRS Property Inspector Location S60 1AE £85ph On going contract 37 hours We are looking for professional officers to inspect residential dwellings within a Selective Licensing scheme to the HHSRS. Contractors to be HHSRS qualified and have a minimum of 2 years recent housing enforcement inspection. The Contractor will be allocated multiple inspection addresses and can work at any time from 8am to 10pm by appointment. Non appointment visits can only be attempted between 9am and 6pm. • Contractors will be required to act professionally; this includes the way they dress, which must be smart and not display any advertising or slogans. They must act with curtesy to clients and colleagues. • Contractors will be expected manage their own health and safety whilst on site and traveling whilst undertaking any part of this contract. They must also cooperate with the council in its Health and Safety arrangements which will include logging on and off with a designated contact whilst working on site. • Depending on the quality of the inspection documentation the Contractor will be allocated as many inspection addresses as they can deliver. However, it is expected that allocated inspections will be completed or returned as in- accessible within 3 weeks of allocation. • Contractors will invoice monthly, and payments will be authorised following a successful Quality Assessment of the documentation. • The inspecting officer will remain responsible for communicating with landlords / tenants over any disputed inspections in the first instance. The inspecting officer will remain responsible to attend any tribunal hearing in response to any Notice they produce. A reasonable additional fee will agree where an officer is required to attend a tribunal. To find out more information please contact Deanna at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity
Apr 16, 2024
Contract
Rotherham - Private Sector Housing - HHSRS Property Inspector Location S60 1AE £85ph On going contract 37 hours We are looking for professional officers to inspect residential dwellings within a Selective Licensing scheme to the HHSRS. Contractors to be HHSRS qualified and have a minimum of 2 years recent housing enforcement inspection. The Contractor will be allocated multiple inspection addresses and can work at any time from 8am to 10pm by appointment. Non appointment visits can only be attempted between 9am and 6pm. • Contractors will be required to act professionally; this includes the way they dress, which must be smart and not display any advertising or slogans. They must act with curtesy to clients and colleagues. • Contractors will be expected manage their own health and safety whilst on site and traveling whilst undertaking any part of this contract. They must also cooperate with the council in its Health and Safety arrangements which will include logging on and off with a designated contact whilst working on site. • Depending on the quality of the inspection documentation the Contractor will be allocated as many inspection addresses as they can deliver. However, it is expected that allocated inspections will be completed or returned as in- accessible within 3 weeks of allocation. • Contractors will invoice monthly, and payments will be authorised following a successful Quality Assessment of the documentation. • The inspecting officer will remain responsible for communicating with landlords / tenants over any disputed inspections in the first instance. The inspecting officer will remain responsible to attend any tribunal hearing in response to any Notice they produce. A reasonable additional fee will agree where an officer is required to attend a tribunal. To find out more information please contact Deanna at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
Apr 16, 2024
Full time
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
Security Officer - Permanent, East London (E14) Hours: 56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am) Rate: £12.73 Per hour Duties & Responsibilities Always maintain a safe environment for all people in the estate, including a constant security presence. • Meeting and greeting all residents, guests and clients around the estate. • Communicate with Concierge and assist with smooth running of the site. • Ensure any unusual behaviour recorded is followed up, calling the police if necessary. • Communicate with control regularly and ensure there is a quick response to any incident. • To include building rounds & PES patrols of the site, in the daily tasks. • Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. • Maintain a safe environment for all people in the estate at all times. • Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion. • As part of the Estates Team reviewing and maintaining policies, company rules and Ballymore quality standards. • Liaise with the Operations Manager where necessary and follow all given instructions. • Provide support and shift cover for Concierge functions when necessary. • Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. • Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Operations Manager & Security Supervisors immediately. • Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. • Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. • Ensure that all firefighting apparatus is accounted for and maintained. • Correct reporting of any cleaning or maintenance issues around the Estate. • All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the OM CCTV • Ensure compliance with Data Protection Act. • Monitor CCTV cameras pro-actively, to detect any security related incidents. • Prepare evidence/download data images for authorised bodies, such as Police and Data Controller. • Report any system faults in a timely manner. • Only permit authorised personnel into FCC/Control Room, using log in/out form. Concierge (When Covering This Role) • Meeting and Greeting all residents, guests and clients. • Aid Security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions. • Correct reporting of any incidents or complaints. • Safekeeping of keys on behalf of residents and the estate. • Recording at all times the signing in and out of keys. • Report any accidents and record in the accident book as appropriate. • Maintain confidentiality at all times concerning the residents and business of the Ballymore and Personnel. • Maintain a clean and tidy appearance of the Concierge office at all times and to carry out basic cleaning duties within this area as necessary. • Ensure all relevant correspondence is forwarded without delay to the Manager s office. • Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events. • Help to create a can do, will do, with pleasure culture within all aspects of the Estates Team. • Assist with extra shifts where the business needs are requested within a reasonable timeframe. Skills, Experience & Qualifications • SIA Licence (Required) • Previous experience in a similar Security position (Desirable) • Good communication skills • Patience and the ability to remain clam in stressful situations. • Thinking and reasoning skills for dealing with emergencies. • Ability to work well with others Ballymore operates as an equal opportunities employer.
Apr 15, 2024
Full time
Security Officer - Permanent, East London (E14) Hours: 56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am) Rate: £12.73 Per hour Duties & Responsibilities Always maintain a safe environment for all people in the estate, including a constant security presence. • Meeting and greeting all residents, guests and clients around the estate. • Communicate with Concierge and assist with smooth running of the site. • Ensure any unusual behaviour recorded is followed up, calling the police if necessary. • Communicate with control regularly and ensure there is a quick response to any incident. • To include building rounds & PES patrols of the site, in the daily tasks. • Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. • Maintain a safe environment for all people in the estate at all times. • Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion. • As part of the Estates Team reviewing and maintaining policies, company rules and Ballymore quality standards. • Liaise with the Operations Manager where necessary and follow all given instructions. • Provide support and shift cover for Concierge functions when necessary. • Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. • Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Operations Manager & Security Supervisors immediately. • Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. • Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. • Ensure that all firefighting apparatus is accounted for and maintained. • Correct reporting of any cleaning or maintenance issues around the Estate. • All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the OM CCTV • Ensure compliance with Data Protection Act. • Monitor CCTV cameras pro-actively, to detect any security related incidents. • Prepare evidence/download data images for authorised bodies, such as Police and Data Controller. • Report any system faults in a timely manner. • Only permit authorised personnel into FCC/Control Room, using log in/out form. Concierge (When Covering This Role) • Meeting and Greeting all residents, guests and clients. • Aid Security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions. • Correct reporting of any incidents or complaints. • Safekeeping of keys on behalf of residents and the estate. • Recording at all times the signing in and out of keys. • Report any accidents and record in the accident book as appropriate. • Maintain confidentiality at all times concerning the residents and business of the Ballymore and Personnel. • Maintain a clean and tidy appearance of the Concierge office at all times and to carry out basic cleaning duties within this area as necessary. • Ensure all relevant correspondence is forwarded without delay to the Manager s office. • Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events. • Help to create a can do, will do, with pleasure culture within all aspects of the Estates Team. • Assist with extra shifts where the business needs are requested within a reasonable timeframe. Skills, Experience & Qualifications • SIA Licence (Required) • Previous experience in a similar Security position (Desirable) • Good communication skills • Patience and the ability to remain clam in stressful situations. • Thinking and reasoning skills for dealing with emergencies. • Ability to work well with others Ballymore operates as an equal opportunities employer.
Security Officer Manchester City Centre £12.00 per hour No experience needed / SIA licencee required An exciting opportunity has arisen for 5 security Officers across City Centre Manchester This recruitment drive is due to a number of prestigious contracts being awarded this forward thinking facilities management company they have a fantastic opportunity for committed and dedicated Security Reception professionals to join the team in central Manchester. Key Responsibilities: Warmly greet and assist visitors , ensuring a positive and secure first impression Verify identification and manage visitor access , maintaining accurate visitor ls and issuing badges as required. Monitor security systems including CCTV, alarms, and access controls, responding to and documenting any security incidents. Handle incoming calls and correspondence , directing them to appropriate departments. Maintain a clean and organised reception area , reflecting the company s commitment to excellence. Conduct regular security checks and patrols to ensure the safety of the premises. Document all security-related activities , providing clear and detailed reports. Requirement SIA License is mandatory. Proven experience in a security and reception role , with a focus on customer service. Strong communication and interpersonal skills , able to interact effectively with a diverse range of individuals. Highly observant and detail-oriented , capable of identifying and responding to security and health and safety risks. Professional demeanour with a commitment to upholding company values. Computer literacy , proficient in using office software and security systems Benefits Competitive salary with potential for performance-based bonuses. Comprehensive training in both security and customer service excellence. Career advancement opportunities within a reputable company. Supportive work environment that values dedication and hard work. Send your CV today to Annalee Wood at Aspire Recruitment or call Aspire Recruitment Manchester for more information. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Apr 15, 2024
Seasonal
Security Officer Manchester City Centre £12.00 per hour No experience needed / SIA licencee required An exciting opportunity has arisen for 5 security Officers across City Centre Manchester This recruitment drive is due to a number of prestigious contracts being awarded this forward thinking facilities management company they have a fantastic opportunity for committed and dedicated Security Reception professionals to join the team in central Manchester. Key Responsibilities: Warmly greet and assist visitors , ensuring a positive and secure first impression Verify identification and manage visitor access , maintaining accurate visitor ls and issuing badges as required. Monitor security systems including CCTV, alarms, and access controls, responding to and documenting any security incidents. Handle incoming calls and correspondence , directing them to appropriate departments. Maintain a clean and organised reception area , reflecting the company s commitment to excellence. Conduct regular security checks and patrols to ensure the safety of the premises. Document all security-related activities , providing clear and detailed reports. Requirement SIA License is mandatory. Proven experience in a security and reception role , with a focus on customer service. Strong communication and interpersonal skills , able to interact effectively with a diverse range of individuals. Highly observant and detail-oriented , capable of identifying and responding to security and health and safety risks. Professional demeanour with a commitment to upholding company values. Computer literacy , proficient in using office software and security systems Benefits Competitive salary with potential for performance-based bonuses. Comprehensive training in both security and customer service excellence. Career advancement opportunities within a reputable company. Supportive work environment that values dedication and hard work. Send your CV today to Annalee Wood at Aspire Recruitment or call Aspire Recruitment Manchester for more information. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Job Title: Contracts Manager Location: Kidderminster with frequent travel required Salary: £40,000 - £45,000 per annum Job Type: Full time, Permanent Are you an experienced Contracts / Project Manager within the construction industry looking to work for a successful, continually growing company? Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? If so, this may be the perfect the role for you! About the Company: Peak Safety Services Limited is a construction, roofing, specialist access and restoration company. Our aim is to provide you with a general building services to improve the daily running of your workplace and to reflect the image you want to create. We provide a complete range of services that relate to activities necessary for your company to function inclusive to new builds and maintenance, providing you with a single point of contact for all your facility needs. About the Role: As a Contracts Manager your role will be to Plan projects and ensure they are programmed to a level of detail necessary for the site team to deliver the scheme without delays. A Full Clean driving licence is essential as frequent travel will be required for this role. Key Responsibilities: Ensure procurement and reconciliation of materials is carried out in accordance with Company procedures to best value and to prevent delays Ensure site team compliance with Company commercial policies and procedures Attend tender handover meetings and deliver pre-start meetings to the site team Ensure a commercial plan and end of life forecast is in place and monitored monthly for the successful commercial delivery of the project Produce and analyse progress reports, updated costs and forecasts Ensure correct commercial engagement of subcontractors Implement the risk management process, review risk register and check risk controls Review the CVRs monthly with the project teams, implementing necessary actions Complete and distribute the Contract Initiation/Completion form for each project Ensure weekly review of progress, budget resources and forward planning are carried out, and lookahead programmes are in place Chair and attend internal and external meetings and ensure the production of accurate records of any discussions and actions Ensure timely management of both temporary and permanent design to meet the requirements of each project By example, set the highest possible standards of leadership in promotion of HS&E procedures and best practice, ensuring compliance with Company procedures and legal obligations Allocate HS&E responsibilities and duties for site personnel, check understanding and provide training as necessary Maintain and manage construction sites and subcontractors, ensuring all subcontractors follow Barhale's procedures and processes Liaise with third parties to ensure compliance with HAUC, NRSWA and Chapter 8 and other required regulatory standards Ensure that ITPs are produced Build and maintain relationships with both the client and external customers Chair and lead meetings with the customer and report on progress to date Participate in the tendering process including input into the development of programmes, methodologies, quality submissions and playing an active role at post tender interviews. Implement the Environmental and Health & Safety Management procedures Develop the Risk Register with mitigation measures identified and implemented during the various stages of the project; ensure the Construction team are appraised of both the risks and the mitigation measures. Develop Contract Programmes, Construction Programmes and methodology with the assistance of the Contracts Planner and communicate to site management. About You: Full Clean Driving Licence Experience within a similar role within the construction industry Management and Leadership Skills Flexible with working hours Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Construction Project Surveyor, Building Contracts, Procurement Manager, Property and Facilities Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Construction Contracts Officer, Tender Manager, Property Maintenance Manager, Facilities Manager may also be considered.
Apr 15, 2024
Full time
Job Title: Contracts Manager Location: Kidderminster with frequent travel required Salary: £40,000 - £45,000 per annum Job Type: Full time, Permanent Are you an experienced Contracts / Project Manager within the construction industry looking to work for a successful, continually growing company? Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? If so, this may be the perfect the role for you! About the Company: Peak Safety Services Limited is a construction, roofing, specialist access and restoration company. Our aim is to provide you with a general building services to improve the daily running of your workplace and to reflect the image you want to create. We provide a complete range of services that relate to activities necessary for your company to function inclusive to new builds and maintenance, providing you with a single point of contact for all your facility needs. About the Role: As a Contracts Manager your role will be to Plan projects and ensure they are programmed to a level of detail necessary for the site team to deliver the scheme without delays. A Full Clean driving licence is essential as frequent travel will be required for this role. Key Responsibilities: Ensure procurement and reconciliation of materials is carried out in accordance with Company procedures to best value and to prevent delays Ensure site team compliance with Company commercial policies and procedures Attend tender handover meetings and deliver pre-start meetings to the site team Ensure a commercial plan and end of life forecast is in place and monitored monthly for the successful commercial delivery of the project Produce and analyse progress reports, updated costs and forecasts Ensure correct commercial engagement of subcontractors Implement the risk management process, review risk register and check risk controls Review the CVRs monthly with the project teams, implementing necessary actions Complete and distribute the Contract Initiation/Completion form for each project Ensure weekly review of progress, budget resources and forward planning are carried out, and lookahead programmes are in place Chair and attend internal and external meetings and ensure the production of accurate records of any discussions and actions Ensure timely management of both temporary and permanent design to meet the requirements of each project By example, set the highest possible standards of leadership in promotion of HS&E procedures and best practice, ensuring compliance with Company procedures and legal obligations Allocate HS&E responsibilities and duties for site personnel, check understanding and provide training as necessary Maintain and manage construction sites and subcontractors, ensuring all subcontractors follow Barhale's procedures and processes Liaise with third parties to ensure compliance with HAUC, NRSWA and Chapter 8 and other required regulatory standards Ensure that ITPs are produced Build and maintain relationships with both the client and external customers Chair and lead meetings with the customer and report on progress to date Participate in the tendering process including input into the development of programmes, methodologies, quality submissions and playing an active role at post tender interviews. Implement the Environmental and Health & Safety Management procedures Develop the Risk Register with mitigation measures identified and implemented during the various stages of the project; ensure the Construction team are appraised of both the risks and the mitigation measures. Develop Contract Programmes, Construction Programmes and methodology with the assistance of the Contracts Planner and communicate to site management. About You: Full Clean Driving Licence Experience within a similar role within the construction industry Management and Leadership Skills Flexible with working hours Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Construction Project Surveyor, Building Contracts, Procurement Manager, Property and Facilities Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Construction Contracts Officer, Tender Manager, Property Maintenance Manager, Facilities Manager may also be considered.
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Apr 15, 2024
Full time
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Salary: London - £30,209 to £35,009/ East/Mid/South West - £27,509 to £31,826 per annum Job Location: Flexible - More London Place, Corsica Street, Birmingham, Norwich Hours: 36 per week Contract Type: Fixed Term Contract/Secondment until September 2024 We have a fantastic opportunity for a Service Delivery Support Officer t o support the operational delivery team for mechanical and electrical services. You'll have the flexibility to work between the office and home in line with business needs. Some of the main duties include: As defined by the Service Delivery Support Manager, support to the operational delivery team for Mechanical and Electrical Services. Assist in making sure all processes related to Customer Relationship and Property Management Systems are completed in line with expectations and in liaison with the delivery team as required. Monitor, action and filter M&E related responsive repair enquiries from residents and staff as required, ensuring that they are appropriately followed up. As defined by the Service Delivery Support Manager, assist in the collation and maintenance of documents for satisfying the clients responsibility under the Construction (Design and Management) Regulations 2015 Provide support for key operational meetings with timely and accurate minutes produced. Observe and work within the Group's health and safety management system, and all relevant good practice guides and legislation. What we're looking for: Knowledge of the systems required to deliver service support including Customer Experience Management and Property Databases to ensure crucial information can be located and actioned efficiently. Good administrative skills (i.e. Data management, archiving, attention to detail and Microsoft Office Experience) to ensure you can maintain a high standard of work while working within a fast-paced environment and dealing with potentially heavy volumes. Good communications skills, both oral and written, as you will be expected to engage with colleagues, management and tenants on a variety of topics. Logical, structured approach to problem solving as the role does present an array of challenges. Excellent customer service skills. If this looks like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Friday 19th April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role. Candidates will be expected to work from the office occasionally.
Apr 13, 2024
Full time
Salary: London - £30,209 to £35,009/ East/Mid/South West - £27,509 to £31,826 per annum Job Location: Flexible - More London Place, Corsica Street, Birmingham, Norwich Hours: 36 per week Contract Type: Fixed Term Contract/Secondment until September 2024 We have a fantastic opportunity for a Service Delivery Support Officer t o support the operational delivery team for mechanical and electrical services. You'll have the flexibility to work between the office and home in line with business needs. Some of the main duties include: As defined by the Service Delivery Support Manager, support to the operational delivery team for Mechanical and Electrical Services. Assist in making sure all processes related to Customer Relationship and Property Management Systems are completed in line with expectations and in liaison with the delivery team as required. Monitor, action and filter M&E related responsive repair enquiries from residents and staff as required, ensuring that they are appropriately followed up. As defined by the Service Delivery Support Manager, assist in the collation and maintenance of documents for satisfying the clients responsibility under the Construction (Design and Management) Regulations 2015 Provide support for key operational meetings with timely and accurate minutes produced. Observe and work within the Group's health and safety management system, and all relevant good practice guides and legislation. What we're looking for: Knowledge of the systems required to deliver service support including Customer Experience Management and Property Databases to ensure crucial information can be located and actioned efficiently. Good administrative skills (i.e. Data management, archiving, attention to detail and Microsoft Office Experience) to ensure you can maintain a high standard of work while working within a fast-paced environment and dealing with potentially heavy volumes. Good communications skills, both oral and written, as you will be expected to engage with colleagues, management and tenants on a variety of topics. Logical, structured approach to problem solving as the role does present an array of challenges. Excellent customer service skills. If this looks like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Friday 19th April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role. Candidates will be expected to work from the office occasionally.
A. Purkiss Building and Decorating Contractors
Portsmouth, Hampshire
SMSTS Site Manager required Immediate start available! We are currently seeking an experienced Site Manager to lead an external project in Portsmouth focused on the maintenance and decoration of multiple blocks of 2-3 storey flats within a social housing residential environment. This project offers a continuous opportunity with over 6 months of work on the table and comes with its own resident liaison officer to handle resident issues. SMSTS Site Manager Portsmouth, PO1 1QZ Freelance, Temporary contract with over 6 months of work available Hours: 7.30am 5.00pm £1,100 per week on a contracting (CIS) basis Current SMSTS and First Aid certificates required Please Note: Applicants must be authorised to work in the UK A.Purkiss Buildings & Decorating Contractors Limited provide professional and high-quality construction, refurbishment and building maintenance projects. We are a family-operated company working within Hampshire for local authorities (Portsmouth, Fareham, Gosport, Eastleigh), Hampshire CC, West Sussex Council, with chartered surveyors and private clients on a variety of projects delivering high quality construction, refurbishment, & maintenance projects. We generally remain local to Portsmouth. We are currently seeking an experienced Site Manager to join our team for an external project in Portsmouth for the council. About the Role: Project Oversight: Lead repairs and decoration of multi-storey flats, ensuring efficient management. Planning and Organisation: Develop and execute project plans, including scheduling and resource coordination. Site Management: Supervise construction to ensure compliance with plans and quality standards. Resource Management: Optimise productivity by managing materials, equipment, and personnel. Quality Control: Maintain high standards through regular inspections and issue resolution. Health and Safety Compliance: Enforce safety protocols and promptly address concerns for a safe work environment. Communication and Collaboration: Act as the main contact, fostering collaboration. Problem-solving: Proactively identify and resolve issues to keep progress on track. The Ideal Candidate: We are seeking a motivated individual with proven experience in construction site management. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to solve problems effectively. Key Requirements: Current SMSTS and First Aid certificates Experience as a Site Manager in the construction industry Knowledge of construction methods, materials, and processes Strong leadership and communication skills Proficiency in project management software Understanding of health and safety regulations Benefits: Immediate start for the right candidate. Site mobile and laptop provided. Allocated parking. How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Manager, Construction, Site Manager, Contract Manager, Contracts Manager, Project Manager, Construction Manager, SMSTS, Site Management Safety Training Scheme, Site Management.
Apr 12, 2024
Contract
SMSTS Site Manager required Immediate start available! We are currently seeking an experienced Site Manager to lead an external project in Portsmouth focused on the maintenance and decoration of multiple blocks of 2-3 storey flats within a social housing residential environment. This project offers a continuous opportunity with over 6 months of work on the table and comes with its own resident liaison officer to handle resident issues. SMSTS Site Manager Portsmouth, PO1 1QZ Freelance, Temporary contract with over 6 months of work available Hours: 7.30am 5.00pm £1,100 per week on a contracting (CIS) basis Current SMSTS and First Aid certificates required Please Note: Applicants must be authorised to work in the UK A.Purkiss Buildings & Decorating Contractors Limited provide professional and high-quality construction, refurbishment and building maintenance projects. We are a family-operated company working within Hampshire for local authorities (Portsmouth, Fareham, Gosport, Eastleigh), Hampshire CC, West Sussex Council, with chartered surveyors and private clients on a variety of projects delivering high quality construction, refurbishment, & maintenance projects. We generally remain local to Portsmouth. We are currently seeking an experienced Site Manager to join our team for an external project in Portsmouth for the council. About the Role: Project Oversight: Lead repairs and decoration of multi-storey flats, ensuring efficient management. Planning and Organisation: Develop and execute project plans, including scheduling and resource coordination. Site Management: Supervise construction to ensure compliance with plans and quality standards. Resource Management: Optimise productivity by managing materials, equipment, and personnel. Quality Control: Maintain high standards through regular inspections and issue resolution. Health and Safety Compliance: Enforce safety protocols and promptly address concerns for a safe work environment. Communication and Collaboration: Act as the main contact, fostering collaboration. Problem-solving: Proactively identify and resolve issues to keep progress on track. The Ideal Candidate: We are seeking a motivated individual with proven experience in construction site management. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to solve problems effectively. Key Requirements: Current SMSTS and First Aid certificates Experience as a Site Manager in the construction industry Knowledge of construction methods, materials, and processes Strong leadership and communication skills Proficiency in project management software Understanding of health and safety regulations Benefits: Immediate start for the right candidate. Site mobile and laptop provided. Allocated parking. How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Manager, Construction, Site Manager, Contract Manager, Contracts Manager, Project Manager, Construction Manager, SMSTS, Site Management Safety Training Scheme, Site Management.
Our client is seeking a dedicated and knowledgeable Housing Officer to join our team. As a Housing Officer, you will primarily focus on conducting property checks within Houses in Multiple Occupation (HMOs) and various properties in the Birmingham area. This role is a vital part of ensuring the safety, compliance, and quality standards of our properties. Job Title: Housing Officer Location: Birmingham Work Arrangement: Hybrid (Remote does require visits) Working Hours: Monday to Friday 30hours Duration: Initially 3 Months then Perm Hourly Rate: 18-21hr Responsibilities: Conduct regular property inspections, including HMOs, to ensure compliance with health and safety regulations, licensing requirements, and company standards. Document and report any maintenance or health and safety issues identified during inspections, ensuring prompt resolution. Liaise with landlords, tenants, and contractors to coordinate necessary repairs, maintenance, and improvements. Keep accurate records of property inspections, maintenance activities, and correspondence with stakeholders. Respond promptly to tenant queries and concerns regarding property maintenance and safety. Assist in the administration of tenancy agreements, including handling rent arrears, terminations, and renewals. Collaborate with internal teams, such as property management and legal, to address complex housing issues and ensure compliance with relevant legislation. Stay updated on housing laws, regulations, and best practices to maintain a high standard of service delivery. Undertake occasional visits to properties as required, balancing remote work with on-site presence effectively. Contribute to the development and implementation of policies and procedures to enhance property management processes. Requirements: Proven experience in housing management, property inspections, or related field. Strong knowledge of housing legislation, particularly in relation to HMOs and health and safety requirements. Excellent communication and interpersonal skills, with the ability to engage effectively with landlords, tenants, and colleagues. Detail-oriented with strong organizational and time management abilities. Ability to work independently and prioritize tasks effectively, while also being a collaborative team player. Proficient in using computer software and databases for record-keeping and reporting. Flexible approach to work, including the willingness to undertake occasional property visits as necessary. A commitment to delivering excellent customer service and maintaining high standards of professionalism. This position is a 30-hour-per-week role, initially offered on a temporary basis for three months through an umbrella company, with the intention of transitioning to a permanent role. The successful candidate will have the opportunity to make a meaningful impact on the quality and compliance of our property portfolio, while also contributing to the overall success of our organisation.
Apr 11, 2024
Contract
Our client is seeking a dedicated and knowledgeable Housing Officer to join our team. As a Housing Officer, you will primarily focus on conducting property checks within Houses in Multiple Occupation (HMOs) and various properties in the Birmingham area. This role is a vital part of ensuring the safety, compliance, and quality standards of our properties. Job Title: Housing Officer Location: Birmingham Work Arrangement: Hybrid (Remote does require visits) Working Hours: Monday to Friday 30hours Duration: Initially 3 Months then Perm Hourly Rate: 18-21hr Responsibilities: Conduct regular property inspections, including HMOs, to ensure compliance with health and safety regulations, licensing requirements, and company standards. Document and report any maintenance or health and safety issues identified during inspections, ensuring prompt resolution. Liaise with landlords, tenants, and contractors to coordinate necessary repairs, maintenance, and improvements. Keep accurate records of property inspections, maintenance activities, and correspondence with stakeholders. Respond promptly to tenant queries and concerns regarding property maintenance and safety. Assist in the administration of tenancy agreements, including handling rent arrears, terminations, and renewals. Collaborate with internal teams, such as property management and legal, to address complex housing issues and ensure compliance with relevant legislation. Stay updated on housing laws, regulations, and best practices to maintain a high standard of service delivery. Undertake occasional visits to properties as required, balancing remote work with on-site presence effectively. Contribute to the development and implementation of policies and procedures to enhance property management processes. Requirements: Proven experience in housing management, property inspections, or related field. Strong knowledge of housing legislation, particularly in relation to HMOs and health and safety requirements. Excellent communication and interpersonal skills, with the ability to engage effectively with landlords, tenants, and colleagues. Detail-oriented with strong organizational and time management abilities. Ability to work independently and prioritize tasks effectively, while also being a collaborative team player. Proficient in using computer software and databases for record-keeping and reporting. Flexible approach to work, including the willingness to undertake occasional property visits as necessary. A commitment to delivering excellent customer service and maintaining high standards of professionalism. This position is a 30-hour-per-week role, initially offered on a temporary basis for three months through an umbrella company, with the intention of transitioning to a permanent role. The successful candidate will have the opportunity to make a meaningful impact on the quality and compliance of our property portfolio, while also contributing to the overall success of our organisation.
Private Sector Housing Officer One of my local authority clients based in the South are currently on the search a Private Sector Housing Officer. Role Duties: Investigation of complaints regarding housing disrepair, in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. You will be required on site 2 days per week with the remaining 3 days working from home. Additional Information: Contract: 6 Months Rate: 36- 41p/h (DoE) Start Date: 29/4/24 Hours: 37 p/w Should this opportunity sound like one worth chasing, please feel free to apply. g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 11, 2024
Contract
Private Sector Housing Officer One of my local authority clients based in the South are currently on the search a Private Sector Housing Officer. Role Duties: Investigation of complaints regarding housing disrepair, in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. You will be required on site 2 days per week with the remaining 3 days working from home. Additional Information: Contract: 6 Months Rate: 36- 41p/h (DoE) Start Date: 29/4/24 Hours: 37 p/w Should this opportunity sound like one worth chasing, please feel free to apply. g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Monday - Friday 9am - 5pm Office based Ongoing Temp 18-20p/h (PAYE) Must have previous experience dealing with tenancy/Estate Services Key responsibilities To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates. Service Delivery To be responsible to the Service Delivery Manager, for the provision of administrative and support services to the Estate Services teams To create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings. To manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked. To provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working. To be involved in the timely processing and monitoring of invoices To deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers During the absence of the Mobile Relief Supervisor, to check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained. During the absence of the Stores Manager, liaise with suppliers regarding orders and deliveries. To raise communal repairs and follow up any repairs related issues. To ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets. Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion. To effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery To liaise with Estate Services staff including caretakers in order to respond to the wide range of estate management queries. To answer telephone calls, deal with enquiries and take messages. To work collaboratively with other departments and outside agencies To ensure a prompt, courteous and helpful response is given when dealing with residents, their representatives or outside agencies. To provide photocopying, filing and other administrative services including the ordering and auditing of stationery required by the team. To undertake projects as required. General To ensure that services are provided in accordance with our clients commitment to "Best Value" and high-quality service provision to customers/clients. Carry out duties in accordance with the Health and Safety Policy, procedures and relevant Health and Safety legislation. To use and assist others in the use of information technology systems, carrying out duties in the most efficient and effective manner. To participate in our clients supervision, appraisal and development process as a means of improving skills and abilities and in order to contribute towards the delivery of high-quality services. To ensure that services provided are appropriate to the needs of the people, particularly disadvantaged groups, in accordance with our clients Equality and Diversity strategy. At all times carry out responsibilities/duties within the framework of Dignity for all - our clients Equality Policy. To perform any other reasonable, minor, and non-recurring duties, appropriate to the post, as determined by the Team Manager.
Apr 10, 2024
Seasonal
Monday - Friday 9am - 5pm Office based Ongoing Temp 18-20p/h (PAYE) Must have previous experience dealing with tenancy/Estate Services Key responsibilities To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates. Service Delivery To be responsible to the Service Delivery Manager, for the provision of administrative and support services to the Estate Services teams To create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings. To manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked. To provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working. To be involved in the timely processing and monitoring of invoices To deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers During the absence of the Mobile Relief Supervisor, to check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained. During the absence of the Stores Manager, liaise with suppliers regarding orders and deliveries. To raise communal repairs and follow up any repairs related issues. To ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets. Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion. To effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery To liaise with Estate Services staff including caretakers in order to respond to the wide range of estate management queries. To answer telephone calls, deal with enquiries and take messages. To work collaboratively with other departments and outside agencies To ensure a prompt, courteous and helpful response is given when dealing with residents, their representatives or outside agencies. To provide photocopying, filing and other administrative services including the ordering and auditing of stationery required by the team. To undertake projects as required. General To ensure that services are provided in accordance with our clients commitment to "Best Value" and high-quality service provision to customers/clients. Carry out duties in accordance with the Health and Safety Policy, procedures and relevant Health and Safety legislation. To use and assist others in the use of information technology systems, carrying out duties in the most efficient and effective manner. To participate in our clients supervision, appraisal and development process as a means of improving skills and abilities and in order to contribute towards the delivery of high-quality services. To ensure that services provided are appropriate to the needs of the people, particularly disadvantaged groups, in accordance with our clients Equality and Diversity strategy. At all times carry out responsibilities/duties within the framework of Dignity for all - our clients Equality Policy. To perform any other reasonable, minor, and non-recurring duties, appropriate to the post, as determined by the Team Manager.
Your World Recruitment Ltd
Great Shelford, Cambridgeshire
Security Officer Location: Cambridge Job Type: Temporary Duration of booking: This is a temporary role with no end date given. Proposed start date: ASAP Sector: Healthcare Base: Hospital Band: 3 Working Days and Hours: Our client is looking for candidates who can work up to 5 shifts per week for the following days and hours, we would prefer candidates to work the same working hours rather than mixing up the shifts: Monday to Sunday 7am to 7pm (Days) Monday to Sunday 7pm to 7am (Nights) Monday to Sunday 4pm to 12.30am Pay Rates: Any hours worked between these times will be paid as followed: Days - Monday to Friday, 6am-8pm - 12.82 paye inclusive of holiday pay Nights - Monday to Friday, 8pm-6am/Saturday - 16.50 paye inclusive of holiday pay Sunday / Bank Holiday - 20.50 paye inclusive of holiday pay Job Purpose: The role of a Security Officer is to support the Trust Security department in the delivery of security services to the Trust. The post holder will provide direct immediate response to all Trust security incidents, managing the situation as the first responder, and making assessments for wider escalation in keeping with a security and healthcare environment. The post holder will be involved daily in high level impact & intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role. The post-holder will provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity, and undertaking dynamic risk assessments of the situation to deal with as appropriate. The post-holder is responsible for maintaining a professional approach to their work and responding in a rapid manner to all security and emergency incidents. Duties Work with the management team in the delivery of a 24/7 security service within the Trust and to assist and support colleagues within the clinical and non-clinical services. Demonstrate excellent communication, customer service, negotiation, and interpersonal skills in all contacts with staff, contractors, patients, and visitors and external bodies in respect of cultural and language difficulties, whether communicating verbally, in writing, or by electronic means. Providing initial response, attend all emergency assistance responses, thus engaging directly with patients through both verbal and non-verbal communication, and when required, use physical intervention either individually or as part of a team, to mitigate risk and harm to life and property. Respond to alarm activations in support of Trust staff and property, taking immediate decision making and actions in relation to occurrence, and escalating incident management accordingly. Carry out investigations (including gathering of information/evidence) involving theft, assault or criminal (malicious intent), from across the site. Ensure general safety of the site and external premises; reporting any concerns to the relevant departments and ensuring where possible safety precautions are in place prior to any fixes. Provide dedicated support in dealing with emergency situations such as Major Incidents and/or Critical Internal Incidents. The post holder will be expected to remain calm and polite under pressure offering solutions and/or escalating as appropriate. Liaise and communicate with varying departments, Trust staff, patients, visitors and contractors as part of their daily duties, ensuring a professional and courteous service as well as dealing with general queries, customer satisfaction, complaints and any other service issues that may arise. Deal with sometimes complex, sensitive and often contentious issues when delivering the Security service. Maintain full and accurate records on paper and/or electronical means of all work the post holder is responsible. Notify the Police of on-going incidents where their intervention is required or a crime reference number needs obtaining. Escort medical/clinical personnel who accompany patients around the Trust and/or where staff requests safety escorts for welfare purposes. Undertake traffic management to support the vehicle flow around the site, as well as car parking congestion; and in support, identify and appropriately manage illegal parking or poor traffic practices through the issuing of fixed penalty notices. Manage access control across the Trust by key unlock/lock requests, and support with access control management issues. Support in the management of intercoms across the Trust at main entrances, as well as specific intercoms and barriers for a number of the carparks across the site. Challenge any persons behaving in an inappropriate manner. Support security investigations, at times being the first point of contact, gathering on-going information and evidence; and following investigative steps throughout the entire process, with follow up actions as identified from lessons learnt. Collect, report and document lost property from across the site. Undertake any other reasonable management requests as and when required to ensure service needs are met Qualifications, Skills and Experience SIA Validation and Accreditation (Security Industry Authority) Significant Customer Service experience Working in a physically and mentally demanding role Working within a large and widespread environment requiring high levels of fitness PC literate (word, excel, outlook) Confidentiality and discretion
Apr 10, 2024
Seasonal
Security Officer Location: Cambridge Job Type: Temporary Duration of booking: This is a temporary role with no end date given. Proposed start date: ASAP Sector: Healthcare Base: Hospital Band: 3 Working Days and Hours: Our client is looking for candidates who can work up to 5 shifts per week for the following days and hours, we would prefer candidates to work the same working hours rather than mixing up the shifts: Monday to Sunday 7am to 7pm (Days) Monday to Sunday 7pm to 7am (Nights) Monday to Sunday 4pm to 12.30am Pay Rates: Any hours worked between these times will be paid as followed: Days - Monday to Friday, 6am-8pm - 12.82 paye inclusive of holiday pay Nights - Monday to Friday, 8pm-6am/Saturday - 16.50 paye inclusive of holiday pay Sunday / Bank Holiday - 20.50 paye inclusive of holiday pay Job Purpose: The role of a Security Officer is to support the Trust Security department in the delivery of security services to the Trust. The post holder will provide direct immediate response to all Trust security incidents, managing the situation as the first responder, and making assessments for wider escalation in keeping with a security and healthcare environment. The post holder will be involved daily in high level impact & intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role. The post-holder will provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity, and undertaking dynamic risk assessments of the situation to deal with as appropriate. The post-holder is responsible for maintaining a professional approach to their work and responding in a rapid manner to all security and emergency incidents. Duties Work with the management team in the delivery of a 24/7 security service within the Trust and to assist and support colleagues within the clinical and non-clinical services. Demonstrate excellent communication, customer service, negotiation, and interpersonal skills in all contacts with staff, contractors, patients, and visitors and external bodies in respect of cultural and language difficulties, whether communicating verbally, in writing, or by electronic means. Providing initial response, attend all emergency assistance responses, thus engaging directly with patients through both verbal and non-verbal communication, and when required, use physical intervention either individually or as part of a team, to mitigate risk and harm to life and property. Respond to alarm activations in support of Trust staff and property, taking immediate decision making and actions in relation to occurrence, and escalating incident management accordingly. Carry out investigations (including gathering of information/evidence) involving theft, assault or criminal (malicious intent), from across the site. Ensure general safety of the site and external premises; reporting any concerns to the relevant departments and ensuring where possible safety precautions are in place prior to any fixes. Provide dedicated support in dealing with emergency situations such as Major Incidents and/or Critical Internal Incidents. The post holder will be expected to remain calm and polite under pressure offering solutions and/or escalating as appropriate. Liaise and communicate with varying departments, Trust staff, patients, visitors and contractors as part of their daily duties, ensuring a professional and courteous service as well as dealing with general queries, customer satisfaction, complaints and any other service issues that may arise. Deal with sometimes complex, sensitive and often contentious issues when delivering the Security service. Maintain full and accurate records on paper and/or electronical means of all work the post holder is responsible. Notify the Police of on-going incidents where their intervention is required or a crime reference number needs obtaining. Escort medical/clinical personnel who accompany patients around the Trust and/or where staff requests safety escorts for welfare purposes. Undertake traffic management to support the vehicle flow around the site, as well as car parking congestion; and in support, identify and appropriately manage illegal parking or poor traffic practices through the issuing of fixed penalty notices. Manage access control across the Trust by key unlock/lock requests, and support with access control management issues. Support in the management of intercoms across the Trust at main entrances, as well as specific intercoms and barriers for a number of the carparks across the site. Challenge any persons behaving in an inappropriate manner. Support security investigations, at times being the first point of contact, gathering on-going information and evidence; and following investigative steps throughout the entire process, with follow up actions as identified from lessons learnt. Collect, report and document lost property from across the site. Undertake any other reasonable management requests as and when required to ensure service needs are met Qualifications, Skills and Experience SIA Validation and Accreditation (Security Industry Authority) Significant Customer Service experience Working in a physically and mentally demanding role Working within a large and widespread environment requiring high levels of fitness PC literate (word, excel, outlook) Confidentiality and discretion
Join us as a Security Officer at a bustling petrochemical site in Grangemouth where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Grangemouth Pay Rate: £12 per hour Hours: Average 42 hours per week Shifts: Days, nights and weekends SIA license essential. Your duties include: - Ensuring everyone follows the security and safety protocols of the site - Front of house reception duties - Gatehouse duties - Conducting searches when required - Taking delivery of parcels and advising the recipient by phone - Dealing with any security incidents on site and completing relevant incident report forms Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Apr 09, 2024
Full time
Join us as a Security Officer at a bustling petrochemical site in Grangemouth where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Grangemouth Pay Rate: £12 per hour Hours: Average 42 hours per week Shifts: Days, nights and weekends SIA license essential. Your duties include: - Ensuring everyone follows the security and safety protocols of the site - Front of house reception duties - Gatehouse duties - Conducting searches when required - Taking delivery of parcels and advising the recipient by phone - Dealing with any security incidents on site and completing relevant incident report forms Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.