Purpose of the Role To manage the various contractors and suppliers engaged to service the recently refurbished Grade II listed building, which is a 70,000 sq ft building containing a large serviced office, a 23 room boutique hotel and restaurant. Main responsibility is to liaise with the various managers and ensure a safe, clean and well maintained environment for staff, guests and visitors. Key Responsibilities General Manage the appointment and ongoing SLA management of contractors provisioning, namely waste management, pest control, maintenance, security, cleaning and landscaping. Oversee the buildings noise strategy Create and manage daily, weekly and monthly contact and communication routines between all operators Management of budgets costs for contracted services to aim for year on year savings. First line of approval on invoices. Regular liaison with manager of clockwise, hotel and restaurant. Reporting to FM team and managing surveyor regularly. Energy monitoring and consumption data recording. Maintenance of site records. Ensure that Compass (Savills database) is up to date and complete at all times. Ensure all Weekly, Monthly and Quarterly checklists are complete and uploaded onto Compass. Ensure that high standards of property presentation are achieved and maintained at all times. Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation. Evaluate existing contractual relationships, and ensure that the tenants are receiving best value. Create and maintain an effective working relationship with existing suppliers. Ensure and implement best practice whilst ensuring safe working practices are complied with at all times. Ensure appropriate clear communication lines are established and maintained Assist in the preparation and monitoring of the service charge budget Checking and first line approval of supplier and contractor invoices Carry out any other reasonable request of the Property Surveyor and / or regional FM. Safety & Security Ensure compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Promotions/Public Relations Establishing and developing good relations and partnerships with various stakeholders and local agencies, including: Local authority Police Fire Brigade Public transport Providers Adjoining owners Ensure that all promotional activities are carried out with due care and attention to the health and safety and welfare of staff and customers. Establish and develop close working relationships with tenant representatives and manage tenant satisfaction and confidence in Savills service delivery. Quality Assurance Adhere to all quality assurance requirements. Ensure compliance at all times with operational standards. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Self-motivated, able to work on own initiative. Excellent communication and general inter-personal skills Experience in managing budgets, good strategic vision and a strong commitment to customer service Prior experience of the management of multi let commercial property. Experience in the supervision of contractors. Good understanding of commercial property management. A comprehensive knowledge and understanding of legislative health & safety requirements. Good time management skills able to respond to client/contract deadlines. Able to demonstrate driving for "best in class" service and standards Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. Working Hours - 8am to 5.30 pm with an hour for lunch (unpaid) Salary - £40k to £45k pa Please see our Benefits Booklet for more information.
Mar 29, 2024
Full time
Purpose of the Role To manage the various contractors and suppliers engaged to service the recently refurbished Grade II listed building, which is a 70,000 sq ft building containing a large serviced office, a 23 room boutique hotel and restaurant. Main responsibility is to liaise with the various managers and ensure a safe, clean and well maintained environment for staff, guests and visitors. Key Responsibilities General Manage the appointment and ongoing SLA management of contractors provisioning, namely waste management, pest control, maintenance, security, cleaning and landscaping. Oversee the buildings noise strategy Create and manage daily, weekly and monthly contact and communication routines between all operators Management of budgets costs for contracted services to aim for year on year savings. First line of approval on invoices. Regular liaison with manager of clockwise, hotel and restaurant. Reporting to FM team and managing surveyor regularly. Energy monitoring and consumption data recording. Maintenance of site records. Ensure that Compass (Savills database) is up to date and complete at all times. Ensure all Weekly, Monthly and Quarterly checklists are complete and uploaded onto Compass. Ensure that high standards of property presentation are achieved and maintained at all times. Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation. Evaluate existing contractual relationships, and ensure that the tenants are receiving best value. Create and maintain an effective working relationship with existing suppliers. Ensure and implement best practice whilst ensuring safe working practices are complied with at all times. Ensure appropriate clear communication lines are established and maintained Assist in the preparation and monitoring of the service charge budget Checking and first line approval of supplier and contractor invoices Carry out any other reasonable request of the Property Surveyor and / or regional FM. Safety & Security Ensure compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Promotions/Public Relations Establishing and developing good relations and partnerships with various stakeholders and local agencies, including: Local authority Police Fire Brigade Public transport Providers Adjoining owners Ensure that all promotional activities are carried out with due care and attention to the health and safety and welfare of staff and customers. Establish and develop close working relationships with tenant representatives and manage tenant satisfaction and confidence in Savills service delivery. Quality Assurance Adhere to all quality assurance requirements. Ensure compliance at all times with operational standards. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential Self-motivated, able to work on own initiative. Excellent communication and general inter-personal skills Experience in managing budgets, good strategic vision and a strong commitment to customer service Prior experience of the management of multi let commercial property. Experience in the supervision of contractors. Good understanding of commercial property management. A comprehensive knowledge and understanding of legislative health & safety requirements. Good time management skills able to respond to client/contract deadlines. Able to demonstrate driving for "best in class" service and standards Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. Working Hours - 8am to 5.30 pm with an hour for lunch (unpaid) Salary - £40k to £45k pa Please see our Benefits Booklet for more information.
House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (Pro-rata) (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Parliamentary Maintenance Services Team (PMST) is a team of approximately 250 directly employed House staff and contractors. This team maintains the Parliamentary Estate (Commons & Lords) buildings, engineering systems and furnishings in order to ensure a fully functioning, safe working environment for the many thousands of people for who work in and visit Parliament and ensure the buildings are equipped for the demands of the 21st century. PMST have direct interface with the other departments supporting the functions of both Houses, i.e., Security; Digital; Safety; Catering; Service Delivery and Strategic Estates (who provide project management to multi-million-pound refurbishment and build projects). The Role We are looking for a Programme Manager to join our Maintenance Projects Team. This Senior Management position will be responsible for managing the development and delivery of a programme of projects to agreed scope, time, cost and quality requirements, working with business customers and their representatives. Acting as a lead subject matter expert, you will ensure the overall successful delivery of technical and operational compliance across Parliamentary Maintenance Services, by supporting accountable managers and ensuring that activities are compliant with statutory and corporate standards. Delivery of key responsibilities will best enable the Parliamentary Services Team to operate safely and effectively, ultimately ensuring the House is able to continue to function. Some of the responsibilities for this role include: Deliver a programme consisting of multiple projects. Lead and develop a specific programme/project on time, to budget and to other agreed success criteria, within corporate guidelines, maximizing the value and benefits delivered to Parliament. Ensuring that the management of all programme activity complies with the necessary standards and controls (e.g. financial, planning, governance, reporting, management, assurance, business case). Ensuring project delivery teams make strategic decisions in the full knowledge of commercial and procurement implications. Skills and Experience Experience - Proven experience working in a programme management role overseeing the delivery of a portfolio of projects within a public sector body. To be successful in this role you will demonstrate: Excellent knowledge of programme and project control processes and systems. Experience of developing and creating systems and processes that are proven to enhance performance either from a quality, time or cost perspective. Evidence of strong Commercial leadership (cost, contract and procurement), delivering large-scale, complex projects or programmes, managing budgets, risk and interdependency with project experience spanning early feasibility through to handover. Excellent interpersonal skills, able to communicate clearly and build effective working relationships with diverse stakeholders to achieve shared goals. The ability to make effective decisions or difficult decisions - evaluating data from various sources to make well-considered decisions and presenting reasonable conclusions to inform and/or influence senior Stakeholders. Excellent People Management, with experience in establishing and leading high-performing teams through developing capability, setting effective team and individual objectives and managing progress against these. Next Steps and Additional Information CV & Supporting Statement - If you would like to apply for this role, please submit your CV and supporting statement with a 500-word limit. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Mar 29, 2024
Full time
House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (Pro-rata) (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Parliamentary Maintenance Services Team (PMST) is a team of approximately 250 directly employed House staff and contractors. This team maintains the Parliamentary Estate (Commons & Lords) buildings, engineering systems and furnishings in order to ensure a fully functioning, safe working environment for the many thousands of people for who work in and visit Parliament and ensure the buildings are equipped for the demands of the 21st century. PMST have direct interface with the other departments supporting the functions of both Houses, i.e., Security; Digital; Safety; Catering; Service Delivery and Strategic Estates (who provide project management to multi-million-pound refurbishment and build projects). The Role We are looking for a Programme Manager to join our Maintenance Projects Team. This Senior Management position will be responsible for managing the development and delivery of a programme of projects to agreed scope, time, cost and quality requirements, working with business customers and their representatives. Acting as a lead subject matter expert, you will ensure the overall successful delivery of technical and operational compliance across Parliamentary Maintenance Services, by supporting accountable managers and ensuring that activities are compliant with statutory and corporate standards. Delivery of key responsibilities will best enable the Parliamentary Services Team to operate safely and effectively, ultimately ensuring the House is able to continue to function. Some of the responsibilities for this role include: Deliver a programme consisting of multiple projects. Lead and develop a specific programme/project on time, to budget and to other agreed success criteria, within corporate guidelines, maximizing the value and benefits delivered to Parliament. Ensuring that the management of all programme activity complies with the necessary standards and controls (e.g. financial, planning, governance, reporting, management, assurance, business case). Ensuring project delivery teams make strategic decisions in the full knowledge of commercial and procurement implications. Skills and Experience Experience - Proven experience working in a programme management role overseeing the delivery of a portfolio of projects within a public sector body. To be successful in this role you will demonstrate: Excellent knowledge of programme and project control processes and systems. Experience of developing and creating systems and processes that are proven to enhance performance either from a quality, time or cost perspective. Evidence of strong Commercial leadership (cost, contract and procurement), delivering large-scale, complex projects or programmes, managing budgets, risk and interdependency with project experience spanning early feasibility through to handover. Excellent interpersonal skills, able to communicate clearly and build effective working relationships with diverse stakeholders to achieve shared goals. The ability to make effective decisions or difficult decisions - evaluating data from various sources to make well-considered decisions and presenting reasonable conclusions to inform and/or influence senior Stakeholders. Excellent People Management, with experience in establishing and leading high-performing teams through developing capability, setting effective team and individual objectives and managing progress against these. Next Steps and Additional Information CV & Supporting Statement - If you would like to apply for this role, please submit your CV and supporting statement with a 500-word limit. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Manchester - Marketing Manager Must have current UK PropTech/Real Estate experience My client is a dynamic and growing Proptech company dedicated to simplifying property management for landlords and property owners. They specialise in alleviating the administration burden associated with mandatory compliance certification for letting their residential properties. Their innovative platform streamlines communication between contractors, property managers, landlords and tenants, ensuring services are completed on time with a seamless and efficient process. My client is seeking a dynamic and experienced individual with PropTech experience to play a pivotal role in driving and expanding their presence in the letting and estate agent market. Current experience and understanding of the Real Estate market. Basic up to £50k pa DOE. Responsibilities: Demand Generation and Conversion • Generate demand for the platform through targeted marketing strategies. • Nurture leads and facilitate the conversion of potential clients to active platform users. • Using your marketing expertise to generate demand for the platform and convert leads into active users. Strategic Planning: • Develop and execute strategic marketing plans with measurable outcomes, focusing on the letting and estate agent sector. • Utilise your experience to identify key marketing channels and tactics for maximum impact. • Implement strategies for lead generation, customer engagement, and conversion tracking. Event Planning and Participation: • Plan, manage, and participate in, in-person and virtual events tailored to landlords,letting and estate agents. • Leverage your network to enhance the company s presence in relevant industry events. Digital Advertising and Brand Awareness: • Use your proven track record in digital marketing to plan and manage effective advertising campaigns, in particular PPC and social media. • Drive brand awareness through targeted campaigns within the property letting sector, through thought leadership articles and advertorials. • Be a representative of the brand, maintaining a professional and knowledgeable presence. Content Marketing and Social Media: • Develop and implement content marketing strategies tailored to property lettings professionals. • Utilise social media platforms to enhance brand visibility and engagement. Stakeholder Relationships: • Build and nurture relationships with key internal stakeholders, including product and customer success teams. • Collaborate with colleagues to ensure a cohesive and integrated approach to business development. Industry Knowledge and Thought Leadership: • Stay informed about compliance obligations in the lettings industry. • Speak with authority on solutions that ensure compliance and position the company as an industry leader. Become an Authority in Property Safety Certification: • Support the company in establishing authority in property safety certification through strategic initiatives. Qualifications: • Proven track record in marketing within the landlord, letting and estate agent sector. • Extensive experience in developing and executing successful marketing plans. • Strong network and established contacts within the landlord, letting and estate agent sector. Familiarity of the UK property technology space and its role in compliance. • Proven experience in developing and executing marketing plans. • Expertise in planning and managing digital advertising campaigns (PPC and social) • Experience organising and participating in both in-person and virtual events. • Strong presentation skills and ability to create compelling content for various channels. • Familiarity with ROI measurement and reporting. • Ability to work towards and exceed sales targets and quotas. Benefits: • The company values the contributions of its employees and recognises their expertise and dedication with a competitive salary structure. • Access to comprehensive private healthcare to ensure the well-being of employees. • Regular yoga sessions to promote physical and mental well-being, fostering a healthy work-life balance. • Employee assistance program providing counselling sessions for personal and professional support. • Transparent communication and an open culture where ideas and feedback are valued. • Recognition of long-term commitment with loyalty holidays. • A balanced atmosphere that encourages professionalism while maintaining a relaxed and comfortable workplace. • Opportunities for continuous learning and professional development to enhance skills and career growth. The company believes in fair compensation that reflects the skills, experience, and commitment of their team.They also believe that providing a supportive work environment contributes to the overall success and satisfaction of the team. They prioritise the health, well-being, and professional growth of their employees, fostering a positive workplace culture. Join NOW and contribute your marketing expertise to drive our growth in the landlord, letting and estate agent sector . Be part of a team committed to revolutionising property management through innovation and technology. Contact Details: If you are interested in this role as Marketing Manager please contact Andy Harris at Rayner Personnel with a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Mar 28, 2024
Full time
Manchester - Marketing Manager Must have current UK PropTech/Real Estate experience My client is a dynamic and growing Proptech company dedicated to simplifying property management for landlords and property owners. They specialise in alleviating the administration burden associated with mandatory compliance certification for letting their residential properties. Their innovative platform streamlines communication between contractors, property managers, landlords and tenants, ensuring services are completed on time with a seamless and efficient process. My client is seeking a dynamic and experienced individual with PropTech experience to play a pivotal role in driving and expanding their presence in the letting and estate agent market. Current experience and understanding of the Real Estate market. Basic up to £50k pa DOE. Responsibilities: Demand Generation and Conversion • Generate demand for the platform through targeted marketing strategies. • Nurture leads and facilitate the conversion of potential clients to active platform users. • Using your marketing expertise to generate demand for the platform and convert leads into active users. Strategic Planning: • Develop and execute strategic marketing plans with measurable outcomes, focusing on the letting and estate agent sector. • Utilise your experience to identify key marketing channels and tactics for maximum impact. • Implement strategies for lead generation, customer engagement, and conversion tracking. Event Planning and Participation: • Plan, manage, and participate in, in-person and virtual events tailored to landlords,letting and estate agents. • Leverage your network to enhance the company s presence in relevant industry events. Digital Advertising and Brand Awareness: • Use your proven track record in digital marketing to plan and manage effective advertising campaigns, in particular PPC and social media. • Drive brand awareness through targeted campaigns within the property letting sector, through thought leadership articles and advertorials. • Be a representative of the brand, maintaining a professional and knowledgeable presence. Content Marketing and Social Media: • Develop and implement content marketing strategies tailored to property lettings professionals. • Utilise social media platforms to enhance brand visibility and engagement. Stakeholder Relationships: • Build and nurture relationships with key internal stakeholders, including product and customer success teams. • Collaborate with colleagues to ensure a cohesive and integrated approach to business development. Industry Knowledge and Thought Leadership: • Stay informed about compliance obligations in the lettings industry. • Speak with authority on solutions that ensure compliance and position the company as an industry leader. Become an Authority in Property Safety Certification: • Support the company in establishing authority in property safety certification through strategic initiatives. Qualifications: • Proven track record in marketing within the landlord, letting and estate agent sector. • Extensive experience in developing and executing successful marketing plans. • Strong network and established contacts within the landlord, letting and estate agent sector. Familiarity of the UK property technology space and its role in compliance. • Proven experience in developing and executing marketing plans. • Expertise in planning and managing digital advertising campaigns (PPC and social) • Experience organising and participating in both in-person and virtual events. • Strong presentation skills and ability to create compelling content for various channels. • Familiarity with ROI measurement and reporting. • Ability to work towards and exceed sales targets and quotas. Benefits: • The company values the contributions of its employees and recognises their expertise and dedication with a competitive salary structure. • Access to comprehensive private healthcare to ensure the well-being of employees. • Regular yoga sessions to promote physical and mental well-being, fostering a healthy work-life balance. • Employee assistance program providing counselling sessions for personal and professional support. • Transparent communication and an open culture where ideas and feedback are valued. • Recognition of long-term commitment with loyalty holidays. • A balanced atmosphere that encourages professionalism while maintaining a relaxed and comfortable workplace. • Opportunities for continuous learning and professional development to enhance skills and career growth. The company believes in fair compensation that reflects the skills, experience, and commitment of their team.They also believe that providing a supportive work environment contributes to the overall success and satisfaction of the team. They prioritise the health, well-being, and professional growth of their employees, fostering a positive workplace culture. Join NOW and contribute your marketing expertise to drive our growth in the landlord, letting and estate agent sector . Be part of a team committed to revolutionising property management through innovation and technology. Contact Details: If you are interested in this role as Marketing Manager please contact Andy Harris at Rayner Personnel with a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Opus People Solutions Ltd
Redditch, Worcestershire
Head of Regeneration and Property Services Salary: Up to 91,383 per annum About us Situated in North Worcestershire, Redditch Borough Council and Bromsgrove District Council share management and services across the two organisations. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving on delivery services that make a difference to the community that we serve. The role Following the closure of North Worcester Economic Development and Regeneration, which was a shared service with Wyre Forest District Council, Bromsgrove District Council and Redditch Borough Council are establishing a new service area that will cover Regeneration, Economic Development and Property Services under the management of a new Head of Regeneration and Property Services and are seeking to recruit a highly skilled individual who can lead the two councils' regeneration and economic development ambitions and manage the public and commercial buildings and assets portfolio. You will provide effective leadership and development for the above service areas, ensuring the necessary changes to culture and practice to further improve service delivery and outcomes for customers as well as ensuring that the strategic purposes and corporate priorities of each Council are met and that all residents receive services which provide high quality provision and value for money. Key requirements To assist the Chief Executive and Executive Directors in providing strong and effective corporate management of both Councils through: Be a member of the corporate management team and help create and embed the necessary changes in culture and practice to meet the needs of both Councils. Contribute to the achievement of both Councils' overall objectives by aligning the services to its vision, strategic purposes and corporate priorities, working with colleagues across both Councils to effectively and efficiently deliver joined-up programmes, projects, policies and initiatives, optimising the effective and efficient use and deployment of resources. Establish and maintain effective working relationships with all elected members as appropriate. Build effective working relationships with internal and external partners, stakeholders, and communities of interest in order to develop and improve services. Ensure all services within the remit positively contribute to addressing climate change. Development of economic and regeneration strategies for both Council areas and ensure that we have a strong experienced representative at local, regional and national bodies to secure external funding and raising the profile of BDC and RBC as places to do business. Lead and manage the Regeneration, Economic Development, Town Centre Management, Property and Asset Services and Engineering and Design Teams delivering excellence across the service through the development of high performing teams, effective delegation, communication, cross-authority working, prioritising customer service and satisfaction across all areas. Skills & experience Relevant professional qualification or equivalent demonstrable vocational experience and evidence of continuing professional development. An in-depth knowledge and management experience in at least one of the areas under the responsibility of this post and professional experience of managing economic development and regeneration projects specified in the job description in a demanding, complex and politically sensitive environment. A good understanding of a wide range of policy and operational issues, as well as experience of achieving significant service outcomes, in at least one of the significant services specified in the job description. Proven success in leading a large multi-disciplined team through major change, managing the integration of functions into a customer-focused service that significantly contributes to the achievement of corporate priorities. A successful track record of operating in a complex political context and winning the respect, trust and confidence of all Councillors, staff, residents and partners. A strong track record of achievement in developing, managing and implementing service strategies that underpin the delivery of progressively higher standards of service and cost reductions within challenging organisational circumstances. Experience of planning, monitoring and managing service budgets. Evidence of having used diversity (in its broadest sense), in a very practical way, to increase levels of organisational performance. Demonstrates a commitment to self and staff development. Additional information This is a new service and a new Head of Service role. A draft structure for the new service area has been developed but some services will transfer in as is and the post holder will need to review and implement the revised structure of the Economic Development and Property Services. We offer our staff a range of benefits including pension, generous leave entitlements, agile working, flexible working (where appropriate) and access to employee benefits platform (salary sacrifice schemes, high street discount etc) Interviews will be held on 20th May 2024
Mar 28, 2024
Full time
Head of Regeneration and Property Services Salary: Up to 91,383 per annum About us Situated in North Worcestershire, Redditch Borough Council and Bromsgrove District Council share management and services across the two organisations. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving on delivery services that make a difference to the community that we serve. The role Following the closure of North Worcester Economic Development and Regeneration, which was a shared service with Wyre Forest District Council, Bromsgrove District Council and Redditch Borough Council are establishing a new service area that will cover Regeneration, Economic Development and Property Services under the management of a new Head of Regeneration and Property Services and are seeking to recruit a highly skilled individual who can lead the two councils' regeneration and economic development ambitions and manage the public and commercial buildings and assets portfolio. You will provide effective leadership and development for the above service areas, ensuring the necessary changes to culture and practice to further improve service delivery and outcomes for customers as well as ensuring that the strategic purposes and corporate priorities of each Council are met and that all residents receive services which provide high quality provision and value for money. Key requirements To assist the Chief Executive and Executive Directors in providing strong and effective corporate management of both Councils through: Be a member of the corporate management team and help create and embed the necessary changes in culture and practice to meet the needs of both Councils. Contribute to the achievement of both Councils' overall objectives by aligning the services to its vision, strategic purposes and corporate priorities, working with colleagues across both Councils to effectively and efficiently deliver joined-up programmes, projects, policies and initiatives, optimising the effective and efficient use and deployment of resources. Establish and maintain effective working relationships with all elected members as appropriate. Build effective working relationships with internal and external partners, stakeholders, and communities of interest in order to develop and improve services. Ensure all services within the remit positively contribute to addressing climate change. Development of economic and regeneration strategies for both Council areas and ensure that we have a strong experienced representative at local, regional and national bodies to secure external funding and raising the profile of BDC and RBC as places to do business. Lead and manage the Regeneration, Economic Development, Town Centre Management, Property and Asset Services and Engineering and Design Teams delivering excellence across the service through the development of high performing teams, effective delegation, communication, cross-authority working, prioritising customer service and satisfaction across all areas. Skills & experience Relevant professional qualification or equivalent demonstrable vocational experience and evidence of continuing professional development. An in-depth knowledge and management experience in at least one of the areas under the responsibility of this post and professional experience of managing economic development and regeneration projects specified in the job description in a demanding, complex and politically sensitive environment. A good understanding of a wide range of policy and operational issues, as well as experience of achieving significant service outcomes, in at least one of the significant services specified in the job description. Proven success in leading a large multi-disciplined team through major change, managing the integration of functions into a customer-focused service that significantly contributes to the achievement of corporate priorities. A successful track record of operating in a complex political context and winning the respect, trust and confidence of all Councillors, staff, residents and partners. A strong track record of achievement in developing, managing and implementing service strategies that underpin the delivery of progressively higher standards of service and cost reductions within challenging organisational circumstances. Experience of planning, monitoring and managing service budgets. Evidence of having used diversity (in its broadest sense), in a very practical way, to increase levels of organisational performance. Demonstrates a commitment to self and staff development. Additional information This is a new service and a new Head of Service role. A draft structure for the new service area has been developed but some services will transfer in as is and the post holder will need to review and implement the revised structure of the Economic Development and Property Services. We offer our staff a range of benefits including pension, generous leave entitlements, agile working, flexible working (where appropriate) and access to employee benefits platform (salary sacrifice schemes, high street discount etc) Interviews will be held on 20th May 2024
Berneslai Homes have various exciting opportunities for Neighbourhood Officer's to join their team based in Barnsley. You will be working on a full-time, permanent basis or fixed term basis. In return, you will receive a competitive salary of £29,269 to £32,076 per annum. About Us: Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You ll be joining us at a really exciting time as we re on an ambitious transformation journey to make sure we have the right resources and people to fulfil our vision: Creating great homes and communities with the people of Barnsley. The Neighbourhood Officer: We have an exciting opportunity to join our Neighbourhood service as a Neighbourhood Officer! We're currently looking for three permanent and two fixed term Officers. As part of this integral front-line post , you'll be responsible for delivering a proactive reassuring practical and visible customer focused tenancy and estate management service and make a real difference to our customers and the communities that we manage. We believe working on an agile basis enables us to adapt to our customers needs. As this is a front-line customer facing role there is an expectation for your working hours to be within our key business hours, however we re more than happy to discuss our agile working packages! Key duties and responsibilities of our Neighbourhood Officer: Deliver a highly visible, proactive tenancy and neighbourhood management service. To deal with or escalate all breaches of tenancy regulations in a timely manner and in line with thresholds and procedures, including Anti-Social Behaviour within relevant timescales using support or enforcement interventions and services as required. ? Responsible for the day-to-day patch based void management of properties and work with partners and teams to ensure properties are let as soon as possible to achieve key performance targets. Provide a welcome visit to new tenants within agreed timescales to communicate the required obligations, offering practical support and advice and signpost where needed. Identify customer vulnerability including safeguarding concerns by the completion of support checklists, risk assessments and appropriate interventions, at sign up or as soon as potential issues become apparent. Work with the Lettings Service regarding the assessment of applications to the Housing Waiting List and effective operation of the Lettings Policy, to ensure the best use of housing stock and sustainability of local communities. Work with community groups and representatives to agree local priorities in the area (e.g., Tenants and Resident Associations, Your Community, Your Say groups, Tenant Voice Panel) Provide low level support and make appropriate referrals to services within Berneslai Homes or to external support providers within agreed timescales under the direction of the Neighbourhood Team Leader Work with relevant service providers and the community to ensure a shared responsibility for the maintenance of the environment. What we re looking for in our Neighbourhood Officer: NVQ Level 3 / BTEC National Certificate or equivalent or relevant experience / transferable skills The ability to communicate with residents and colleagues effectively. Experience in social housing, including estate management and tenancy management or community safety related work. Experience working with software applications including Microsoft Office and bespoke IT Systems The ability to organise and prioritise own workload with minimal supervision. Willingness to work flexible hours to meet the needs of the service. The ability to travel as necessary to meet the needs of the post. What you might be asking is, why work for us? We are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. If you feel that you have the skills and experience required to become our Neighbourhood Officer , please click apply today. We would love to hear from you!
Mar 28, 2024
Full time
Berneslai Homes have various exciting opportunities for Neighbourhood Officer's to join their team based in Barnsley. You will be working on a full-time, permanent basis or fixed term basis. In return, you will receive a competitive salary of £29,269 to £32,076 per annum. About Us: Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You ll be joining us at a really exciting time as we re on an ambitious transformation journey to make sure we have the right resources and people to fulfil our vision: Creating great homes and communities with the people of Barnsley. The Neighbourhood Officer: We have an exciting opportunity to join our Neighbourhood service as a Neighbourhood Officer! We're currently looking for three permanent and two fixed term Officers. As part of this integral front-line post , you'll be responsible for delivering a proactive reassuring practical and visible customer focused tenancy and estate management service and make a real difference to our customers and the communities that we manage. We believe working on an agile basis enables us to adapt to our customers needs. As this is a front-line customer facing role there is an expectation for your working hours to be within our key business hours, however we re more than happy to discuss our agile working packages! Key duties and responsibilities of our Neighbourhood Officer: Deliver a highly visible, proactive tenancy and neighbourhood management service. To deal with or escalate all breaches of tenancy regulations in a timely manner and in line with thresholds and procedures, including Anti-Social Behaviour within relevant timescales using support or enforcement interventions and services as required. ? Responsible for the day-to-day patch based void management of properties and work with partners and teams to ensure properties are let as soon as possible to achieve key performance targets. Provide a welcome visit to new tenants within agreed timescales to communicate the required obligations, offering practical support and advice and signpost where needed. Identify customer vulnerability including safeguarding concerns by the completion of support checklists, risk assessments and appropriate interventions, at sign up or as soon as potential issues become apparent. Work with the Lettings Service regarding the assessment of applications to the Housing Waiting List and effective operation of the Lettings Policy, to ensure the best use of housing stock and sustainability of local communities. Work with community groups and representatives to agree local priorities in the area (e.g., Tenants and Resident Associations, Your Community, Your Say groups, Tenant Voice Panel) Provide low level support and make appropriate referrals to services within Berneslai Homes or to external support providers within agreed timescales under the direction of the Neighbourhood Team Leader Work with relevant service providers and the community to ensure a shared responsibility for the maintenance of the environment. What we re looking for in our Neighbourhood Officer: NVQ Level 3 / BTEC National Certificate or equivalent or relevant experience / transferable skills The ability to communicate with residents and colleagues effectively. Experience in social housing, including estate management and tenancy management or community safety related work. Experience working with software applications including Microsoft Office and bespoke IT Systems The ability to organise and prioritise own workload with minimal supervision. Willingness to work flexible hours to meet the needs of the service. The ability to travel as necessary to meet the needs of the post. What you might be asking is, why work for us? We are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. If you feel that you have the skills and experience required to become our Neighbourhood Officer , please click apply today. We would love to hear from you!
Role Responsibility: SCHOOL SITE MANAGER Salary: £25,896 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Bonner Primary School, London,E2 0NF Excellent Company benefits including Contributory Pension About us G4S and Allied Universal came together in 2021 to create a global business which is now the world's leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings. The Tower Hamlets Schools (THS) PFI Contract covers 24 schools in East London and is part of a wider PFI contract, covering Facilities Management contracts in London and the Midlands. About the role We have an exciting opportunity for a Site Manager to join our friendly team working on the Tower Hamlets School (THS) PFI contract based at Bonner Primary School. This is a full time role working 40 hours per week, Monday to Friday, between 6:30am and 11am and between 3pm and 6:30pm. As Site Manager you will ensure that contracted services are delivered in a safe and compliant manner to give the school users a clean and safe teaching and learning environment to support the best teaching and learning experience. Responsibilities Act as primary on site liaison with School Representative(s) to ensure an effective, proactive and cooperative working partnership through regular communication and formally on a weekly basis to discuss site services and issues. Maintain site and H&S to a high standard and act as the site lead for Health and Safety matters for site, building and facilities. Undertake assurance audits as required and ensure corrective actions are completed in full on time. Assess, audit & keep the site, building & facilities to a contracted standard of hygiene & cleanliness. Daily monitoring of the Computer Aided Facilities Management (CAFM) system's Open Task Report, ensuring all tasks logged in line with agreed protocols and closed within required timescale. Deal with any emergency situations with assets and/or building. Assess situations, determine course of action to resolve faults and problems. Report on the CAFM and deal with damages, spillages and breakages, including gathering evidence, obtaining quotations and arranging approval of costs as appropriate. Manage, coordinate, and when required undertake planned preventative maintenance (PPM) including management of water, fire, electrical and asbestos, undertaking tasks where competent to do so. Perform data analysis to identify trends and opportunities for improvement for H&S and all contractual delivery services. Support G4S Senior Management and school management when required including participating in meetings to manage schools expectations and G4S contractual obligations. Arrange/agree Community Use and Third Party letting with the school, arrange staff to support the events and arrange alternative arrangements when repairs/maintenance is planned or under way. Act as line manager to all site Premises Assistants (also known as Janitors or Caretakers), Cleaning Lead/Supervisor and Cleaning staff. Manage, train and supervise all site staff through Tool Box Talks, Safety Bulletins and Lessons Learnt. Carry out/arrange and record all site training and maintain training records of all site staff. Maintain and input into system(s) the relevant records including staff hours, holidays, sickness, annual leave. The Ideal Candidate: Essential Experience in delivering facilities management in an operational environment. Experience Working to service performance KPIs. Line management experience. Customer service. Knowledgeable in relevant Health & safety,risk assessments, method statements and permit to work procedures. IOSH Managing Safety. Understanding of what is meant by Statutory Compliance. IT Literate. Full driving licence. Benefits While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Progression, training and development catered to you. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Mar 23, 2024
Full time
Role Responsibility: SCHOOL SITE MANAGER Salary: £25,896 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Bonner Primary School, London,E2 0NF Excellent Company benefits including Contributory Pension About us G4S and Allied Universal came together in 2021 to create a global business which is now the world's leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings. The Tower Hamlets Schools (THS) PFI Contract covers 24 schools in East London and is part of a wider PFI contract, covering Facilities Management contracts in London and the Midlands. About the role We have an exciting opportunity for a Site Manager to join our friendly team working on the Tower Hamlets School (THS) PFI contract based at Bonner Primary School. This is a full time role working 40 hours per week, Monday to Friday, between 6:30am and 11am and between 3pm and 6:30pm. As Site Manager you will ensure that contracted services are delivered in a safe and compliant manner to give the school users a clean and safe teaching and learning environment to support the best teaching and learning experience. Responsibilities Act as primary on site liaison with School Representative(s) to ensure an effective, proactive and cooperative working partnership through regular communication and formally on a weekly basis to discuss site services and issues. Maintain site and H&S to a high standard and act as the site lead for Health and Safety matters for site, building and facilities. Undertake assurance audits as required and ensure corrective actions are completed in full on time. Assess, audit & keep the site, building & facilities to a contracted standard of hygiene & cleanliness. Daily monitoring of the Computer Aided Facilities Management (CAFM) system's Open Task Report, ensuring all tasks logged in line with agreed protocols and closed within required timescale. Deal with any emergency situations with assets and/or building. Assess situations, determine course of action to resolve faults and problems. Report on the CAFM and deal with damages, spillages and breakages, including gathering evidence, obtaining quotations and arranging approval of costs as appropriate. Manage, coordinate, and when required undertake planned preventative maintenance (PPM) including management of water, fire, electrical and asbestos, undertaking tasks where competent to do so. Perform data analysis to identify trends and opportunities for improvement for H&S and all contractual delivery services. Support G4S Senior Management and school management when required including participating in meetings to manage schools expectations and G4S contractual obligations. Arrange/agree Community Use and Third Party letting with the school, arrange staff to support the events and arrange alternative arrangements when repairs/maintenance is planned or under way. Act as line manager to all site Premises Assistants (also known as Janitors or Caretakers), Cleaning Lead/Supervisor and Cleaning staff. Manage, train and supervise all site staff through Tool Box Talks, Safety Bulletins and Lessons Learnt. Carry out/arrange and record all site training and maintain training records of all site staff. Maintain and input into system(s) the relevant records including staff hours, holidays, sickness, annual leave. The Ideal Candidate: Essential Experience in delivering facilities management in an operational environment. Experience Working to service performance KPIs. Line management experience. Customer service. Knowledgeable in relevant Health & safety,risk assessments, method statements and permit to work procedures. IOSH Managing Safety. Understanding of what is meant by Statutory Compliance. IT Literate. Full driving licence. Benefits While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Progression, training and development catered to you. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Fixed Term 12 months - Full Time - 40 Hours Salary £30,000 - £45,000 (depending on experience) + Benefits + Bonus We are looking to recruit an Assistant Site Manager to join us in Waltham Forest on a fixed term 12-month contract, with the possibility to offer permanent. About the Role Working to ensure the successful delivery of schemes on budget, on time and in a safe manner, in accordance with company policy and procedures, you'll assist in preparing a programme of work, manage operational delivery, whilst ensuring legislation compliance. Developing excellent relationships with Client Representatives, Residents and all Stakeholders, you'll provide effective management of engineers and subcontractors, providing support on technical issues and performance managements. About You Candidates will have significant technical knowledge within repairs and maintenance in the social housing sector, with excellent knowledge and understanding of NHF Schedule of Rates. With a Site Management Safety Training Scheme (SMSTS) and sound knowledge of construction methods, technology and materials, you'll have excellent time management, good IT skills and be proactive and flexible with great influencing skills. You must hold a valid full UK driving licence held for a minimum of 12. Benefits Company Van (work use) 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Mar 22, 2024
Full time
Fixed Term 12 months - Full Time - 40 Hours Salary £30,000 - £45,000 (depending on experience) + Benefits + Bonus We are looking to recruit an Assistant Site Manager to join us in Waltham Forest on a fixed term 12-month contract, with the possibility to offer permanent. About the Role Working to ensure the successful delivery of schemes on budget, on time and in a safe manner, in accordance with company policy and procedures, you'll assist in preparing a programme of work, manage operational delivery, whilst ensuring legislation compliance. Developing excellent relationships with Client Representatives, Residents and all Stakeholders, you'll provide effective management of engineers and subcontractors, providing support on technical issues and performance managements. About You Candidates will have significant technical knowledge within repairs and maintenance in the social housing sector, with excellent knowledge and understanding of NHF Schedule of Rates. With a Site Management Safety Training Scheme (SMSTS) and sound knowledge of construction methods, technology and materials, you'll have excellent time management, good IT skills and be proactive and flexible with great influencing skills. You must hold a valid full UK driving licence held for a minimum of 12. Benefits Company Van (work use) 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Mar 22, 2024
Full time
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Clarion Housing Group Limited
Shenley Church End, Buckinghamshire
Salary: £24,483 - £26,917 per annum Location: Milton Keynes - Burchard Crescent Hours: 36 per week Contract Type: Permanent Can you deliver customer focussed Estate Services? Do you pay attention to detail and have the ability to deliver a high standard cleaning service? If so, this could be the role for you! We're looking for a skilled Community Caretaker to bring their expertise to the Environmental Services Team. You'll enjoy working with people and be able to use your knowledge and experience to make a real difference to our communities and our customers. With experience of caretaking and cleaning, you'll also be responsible for reporting repairs and removing bulky waste items from communal areas on the estate. You'll be required to cover sites based in Milton Keynes and Northampton; so the ability to travel is crucial. In addition to managing work schedules and maintaining records you'll be able to carry out cleaning tasks and monitor estate activity. This is a varied and challenging role, which requires commitment, good customer care skills, the ability to communicate effectively, and a 'can do' mentality. You'll often be working alone and therefore need to be able to work on your own initiative and be self-motivated to organise your own time effectively. You'll need to be proactive in your daily activities and aware of safe working practices. You'll have the ability to deal with members of the public, staff and community representatives in a courteous, effective and professional manner. In order to be successful, you'll have strong communications skills as well as a good literacy and be able to use Microsoft Outlook and Teams. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks: Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 4th April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. Applicants must be able to travel across the region as required. Although based at Milton Keynes, applicants may need to cover other schemes in the area. Applicants must hold a full valid manual UK driving licence as you will be provided with a company van for work use only. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Mar 22, 2024
Full time
Salary: £24,483 - £26,917 per annum Location: Milton Keynes - Burchard Crescent Hours: 36 per week Contract Type: Permanent Can you deliver customer focussed Estate Services? Do you pay attention to detail and have the ability to deliver a high standard cleaning service? If so, this could be the role for you! We're looking for a skilled Community Caretaker to bring their expertise to the Environmental Services Team. You'll enjoy working with people and be able to use your knowledge and experience to make a real difference to our communities and our customers. With experience of caretaking and cleaning, you'll also be responsible for reporting repairs and removing bulky waste items from communal areas on the estate. You'll be required to cover sites based in Milton Keynes and Northampton; so the ability to travel is crucial. In addition to managing work schedules and maintaining records you'll be able to carry out cleaning tasks and monitor estate activity. This is a varied and challenging role, which requires commitment, good customer care skills, the ability to communicate effectively, and a 'can do' mentality. You'll often be working alone and therefore need to be able to work on your own initiative and be self-motivated to organise your own time effectively. You'll need to be proactive in your daily activities and aware of safe working practices. You'll have the ability to deal with members of the public, staff and community representatives in a courteous, effective and professional manner. In order to be successful, you'll have strong communications skills as well as a good literacy and be able to use Microsoft Outlook and Teams. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks: Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 4th April 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. Applicants must be able to travel across the region as required. Although based at Milton Keynes, applicants may need to cover other schemes in the area. Applicants must hold a full valid manual UK driving licence as you will be provided with a company van for work use only. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Construction Sales Manager Permanent job in Sussex for a survey subcontractor on major projects Your new company is looking to recruit a permanent staff member for a specialist second tier subcontractor that provides site engineering and land surveying services for main contractors and end users. You will be joining a forward-looking niche subcontractor based in the Sussex area that focusses on Engineering, Utility & Land Surveying on transport, infrastructure as well as commercial new build construction projects across the UK. They have previously worked on projects such as Heathrow Airport and Gatwick Airport HS2, Silvertown, British library, and Hinckley Point C. Our client works collaboratively to successfully develop innovative solutions to provide Computer aided design (CAD), Geographical Information System (GIS) and Building Information Modelling (BIM). As they are now expanding rapidly, they are now looking for a Business Development Manager to secure NEC contracts with their client base of main contractors and end users. Your new role as Business Development Manager , your duties will include but are not limited to the following: Campaign & Strategic Sales. Own and manage the creation of leads using a CRM system. Record all client's details and contact information into CRM. Direct calling to generate leads, as required. Manage Client Relationships. Convert Leads into Prospects. Own leads from cold to hot (quoting stage). Build a team to manage the sales & marketing. Manage external sales and marketing agencies. Recruit sales representatives as required. Manage Sales and Marketing Strategy. Develop strategy with senior management. Manage strategy. Reporting. Understand why jobs are lost and how we can correct them for the future. Market rate for our service offering. Key account performance review. Lead Conversations (Cold to Hot). Sales Conversions (Quotes won). Manage the Key Account Strategy. Client relationship building and encourages operations to build their client relationships. Support the development and deliver on capture plans for key accounts. Support the development of a communication strategy / plan for all key accounts (new and potential). Customer Feedback. Support the definition and management of customer feedback in terms of capturing customer perception through survey and effective management and communication of customer complaints and compliments. Compliance Management. Lead with tendering and pre-qualification. General Responsibilities: To work as an initiative-taking member of the Senior Management Team in the achievement of their objectives. To undertake all reasonable tasks assigned by the Operations Director. Working hours are 08:00-17:00 on Monday to Friday with the option of working part-time 3-4 days per week, full time hybrid working agreement or full time in the office. What you'll need to succeed to be successful, you will have a flexible and a cheerful outlook, have excellent planning and organisational skills and be able to learn new software and processes. This can be a demanding environment that changes quickly, so candidates need to be able to adapt to change and prioritising workloads. We want somebody who can multitask, be adaptable and become a valuable member of our team. Adept at Microsoft Office applications. Effective communication skills with the confidence to brief work teams. Experienced at establishing and developing relationships with clients and suppliers. Enthusiastic, dependable, and initiative with a strong, confident personality. UK Driving Licence. Experience/Requirements: Initiative-taking and energetic. Experienced in Sales & Recruitment. Performance Driven. Good leadership skills. Business Development experience. Good working knowledge of quoting and Sales Conversation. Excellent communication and presentation skills and the ability to win new business and support existing clients. Desirable: 10+ Years of experience in a strategic sales position. Ideally, a history of selling surveying services, or alternatively a network within the construction industry of Tier 1 contractors or designers. Existing network of potential leads within the construction industry. Key Competencies: Business Development. People and Project Management. Integrity. Reliability. Flexible and cheerful outlook. Excellent planning and organisational skills. Adept at learning new software and processes. Ability to work in a team environment and autonomously. Right to Work in the UK & English Speaking. What you'll get in return is a competitive salary dependent on experience, plus an incentive scheme. Holiday: 23 days per annum plus bank holidays. Working hours: 8.00am to 5.00pm with a one-hour lunch break. A hybrid working agreement is available, working 3 days in the office and 2 days at home. Private Medical Insurance and company benefits. Life Insurance. Workplace Pension Scheme (statutory contributions), laptop, phone. Alongside this, the company values progression. Therefore, they provide continuous job training and progression. What you need to do now if you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on . If this job is not right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Ref #
Mar 22, 2024
Full time
Construction Sales Manager Permanent job in Sussex for a survey subcontractor on major projects Your new company is looking to recruit a permanent staff member for a specialist second tier subcontractor that provides site engineering and land surveying services for main contractors and end users. You will be joining a forward-looking niche subcontractor based in the Sussex area that focusses on Engineering, Utility & Land Surveying on transport, infrastructure as well as commercial new build construction projects across the UK. They have previously worked on projects such as Heathrow Airport and Gatwick Airport HS2, Silvertown, British library, and Hinckley Point C. Our client works collaboratively to successfully develop innovative solutions to provide Computer aided design (CAD), Geographical Information System (GIS) and Building Information Modelling (BIM). As they are now expanding rapidly, they are now looking for a Business Development Manager to secure NEC contracts with their client base of main contractors and end users. Your new role as Business Development Manager , your duties will include but are not limited to the following: Campaign & Strategic Sales. Own and manage the creation of leads using a CRM system. Record all client's details and contact information into CRM. Direct calling to generate leads, as required. Manage Client Relationships. Convert Leads into Prospects. Own leads from cold to hot (quoting stage). Build a team to manage the sales & marketing. Manage external sales and marketing agencies. Recruit sales representatives as required. Manage Sales and Marketing Strategy. Develop strategy with senior management. Manage strategy. Reporting. Understand why jobs are lost and how we can correct them for the future. Market rate for our service offering. Key account performance review. Lead Conversations (Cold to Hot). Sales Conversions (Quotes won). Manage the Key Account Strategy. Client relationship building and encourages operations to build their client relationships. Support the development and deliver on capture plans for key accounts. Support the development of a communication strategy / plan for all key accounts (new and potential). Customer Feedback. Support the definition and management of customer feedback in terms of capturing customer perception through survey and effective management and communication of customer complaints and compliments. Compliance Management. Lead with tendering and pre-qualification. General Responsibilities: To work as an initiative-taking member of the Senior Management Team in the achievement of their objectives. To undertake all reasonable tasks assigned by the Operations Director. Working hours are 08:00-17:00 on Monday to Friday with the option of working part-time 3-4 days per week, full time hybrid working agreement or full time in the office. What you'll need to succeed to be successful, you will have a flexible and a cheerful outlook, have excellent planning and organisational skills and be able to learn new software and processes. This can be a demanding environment that changes quickly, so candidates need to be able to adapt to change and prioritising workloads. We want somebody who can multitask, be adaptable and become a valuable member of our team. Adept at Microsoft Office applications. Effective communication skills with the confidence to brief work teams. Experienced at establishing and developing relationships with clients and suppliers. Enthusiastic, dependable, and initiative with a strong, confident personality. UK Driving Licence. Experience/Requirements: Initiative-taking and energetic. Experienced in Sales & Recruitment. Performance Driven. Good leadership skills. Business Development experience. Good working knowledge of quoting and Sales Conversation. Excellent communication and presentation skills and the ability to win new business and support existing clients. Desirable: 10+ Years of experience in a strategic sales position. Ideally, a history of selling surveying services, or alternatively a network within the construction industry of Tier 1 contractors or designers. Existing network of potential leads within the construction industry. Key Competencies: Business Development. People and Project Management. Integrity. Reliability. Flexible and cheerful outlook. Excellent planning and organisational skills. Adept at learning new software and processes. Ability to work in a team environment and autonomously. Right to Work in the UK & English Speaking. What you'll get in return is a competitive salary dependent on experience, plus an incentive scheme. Holiday: 23 days per annum plus bank holidays. Working hours: 8.00am to 5.00pm with a one-hour lunch break. A hybrid working agreement is available, working 3 days in the office and 2 days at home. Private Medical Insurance and company benefits. Life Insurance. Workplace Pension Scheme (statutory contributions), laptop, phone. Alongside this, the company values progression. Therefore, they provide continuous job training and progression. What you need to do now if you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on . If this job is not right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Ref #
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 22, 2024
Full time
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Site Manager Cambridge 200 - 250p/d Repairs & Maintenance Daniel Owen are proud to be representing a leading Construction Contractor in the Cambridge area who are looking for a brand new Site Manager to join their team covering retro fit projects in the Cambridge area. They are looking for an experienced Site Manager who has previous experience working on major internal and external planned works projects. Duties: Set up site prior to the commencement of project work Plan projects and ensure they meet agreed specifications, budget and timescales Oversee building work Liaising with clients and reporting progress, professional staff (such as architects and surveyors) and the public Supervising direct labour and contracted staff Meeting subcontractors Making safety inspections and ensuring construction and site safety Checking and preparing site reports, designs and drawings Maintaining quality control procedures Ensure timesheets are accurate and agreed with line manager Motivating the workforce Problem-solving Provide regular project updates to line manager Using specialist construction management computer applications Carry out regular toolbox talks Organising and arranging the procurement of materials and plant Proven track record of working on various planned works projects (K&B's Externals, Internals, Roofing, Cladding, EWI etc) Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies. To recruit and develop a team including tradesman/supervisory staff. Able to price and programme works from drawings, organising labour and materials etc. Regularly review service delivery. Operational focus - Someone who can manage various processes, can oversee the operational delivery of the project and is very organised. Key Knowledge: Strong team player with excellent communication skills You will have a proven track record and experience of managing major works and retro fit projects. The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently always maintaining a high level of service. Social Housing, Local authority or Tier 1 contractor experience is a must to be considered for this role. Proactive approach to work Proven track record for being Reliable and punctual Must hold a driving licence and have access to a vehicle IT Literate If this sounds like a role that suits your profile, then feel free to get in touch.
Mar 20, 2024
Full time
Site Manager Cambridge 200 - 250p/d Repairs & Maintenance Daniel Owen are proud to be representing a leading Construction Contractor in the Cambridge area who are looking for a brand new Site Manager to join their team covering retro fit projects in the Cambridge area. They are looking for an experienced Site Manager who has previous experience working on major internal and external planned works projects. Duties: Set up site prior to the commencement of project work Plan projects and ensure they meet agreed specifications, budget and timescales Oversee building work Liaising with clients and reporting progress, professional staff (such as architects and surveyors) and the public Supervising direct labour and contracted staff Meeting subcontractors Making safety inspections and ensuring construction and site safety Checking and preparing site reports, designs and drawings Maintaining quality control procedures Ensure timesheets are accurate and agreed with line manager Motivating the workforce Problem-solving Provide regular project updates to line manager Using specialist construction management computer applications Carry out regular toolbox talks Organising and arranging the procurement of materials and plant Proven track record of working on various planned works projects (K&B's Externals, Internals, Roofing, Cladding, EWI etc) Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies. To recruit and develop a team including tradesman/supervisory staff. Able to price and programme works from drawings, organising labour and materials etc. Regularly review service delivery. Operational focus - Someone who can manage various processes, can oversee the operational delivery of the project and is very organised. Key Knowledge: Strong team player with excellent communication skills You will have a proven track record and experience of managing major works and retro fit projects. The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently always maintaining a high level of service. Social Housing, Local authority or Tier 1 contractor experience is a must to be considered for this role. Proactive approach to work Proven track record for being Reliable and punctual Must hold a driving licence and have access to a vehicle IT Literate If this sounds like a role that suits your profile, then feel free to get in touch.
MMP Consultancy are looking to recruit to a Temporary Accommodation Procurement Manager join a fantastic Local Authority based in Hammersmith on a temporary contract. To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. This is a temporary position paying 35.57 per hour Umbrella. Duties: Responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. Oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council's vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. Deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT's, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. Maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. Prevent homelessness and cost avoidance into temporary accommodation, by delivering good quality private rented accommodation; ensuring tenancy sustainment; in line with contractual requirements, reaching out to new and existing suppliers, agents and landlords to increase affordable supply in the private sector to enable the council to end its homelessness duties; by maintaining up to date knowledge of the subsequent statutory changes, compliance with Code of Guidance and legal position with regard to discharge of duty, suitability, and acceptance of private rented sector (PRSO's) offers as part of the TA Reduction Programme. Manage budgets relevant to property procurement and temporary accommodation team ensuring best value and financial efficiency at all times. In collaboration with colleagues in the Finance department, developing and managing profit and loss accounts and exploring new revenue streams as appropriate. To control the repairs budget and play a role in setting the budget. Skills & Abilities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a 'political' environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation. The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues Title: Temporary Accommodation Procurement Manager Location: Hammersmith Salary: 35.57 per hour Umbrella
Mar 19, 2024
Seasonal
MMP Consultancy are looking to recruit to a Temporary Accommodation Procurement Manager join a fantastic Local Authority based in Hammersmith on a temporary contract. To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. This is a temporary position paying 35.57 per hour Umbrella. Duties: Responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. Oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council's vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. Deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT's, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. Responsible for managing and responding to Members' enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. Maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. Prevent homelessness and cost avoidance into temporary accommodation, by delivering good quality private rented accommodation; ensuring tenancy sustainment; in line with contractual requirements, reaching out to new and existing suppliers, agents and landlords to increase affordable supply in the private sector to enable the council to end its homelessness duties; by maintaining up to date knowledge of the subsequent statutory changes, compliance with Code of Guidance and legal position with regard to discharge of duty, suitability, and acceptance of private rented sector (PRSO's) offers as part of the TA Reduction Programme. Manage budgets relevant to property procurement and temporary accommodation team ensuring best value and financial efficiency at all times. In collaboration with colleagues in the Finance department, developing and managing profit and loss accounts and exploring new revenue streams as appropriate. To control the repairs budget and play a role in setting the budget. Skills & Abilities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Evidence of success in promoting equal opportunities through innovative, integrated and client/community focussed service provision, particularly in relation to vulnerable people The ability to lead & manage a public facing organisation or team of staff developing and maintaining projects to procure and manage accommodation for homeless households, in a 'political' environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the procurement and management of accommodation. The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues Title: Temporary Accommodation Procurement Manager Location: Hammersmith Salary: 35.57 per hour Umbrella
MMP Consultancy are looking to recruit to a Allocations & Voids Manager join a fantastic Local Authority based in Hammersmith on a temporary contract. To lead on the delivery of a first class lettings, allocations and void management service whilst ensuring that organisational goals, vision and statutory obligations are met at all times. This is a temporary position paying 39.06 per hour Umbrella. Duties: The recruitment, induction and work allocation to ensure adequate levels of service and support etc are maintained at all times. Work with the Head of Allocations & Lettings in the development of local lettings plan within the remit of the Scheme of Allocations needs. Responsible for the operation of the council's grievance, disciplinary, appraisal, performance and sickness absence and other procedures. To have responsibility for the development of the boroughs Allocations Plan and Scheme of Allocation, through close monitoring of demand and performance against targets. Providing the Head of Allocations & Lettings with performance reports and analysing trends to inform continued allocations. Contributing to the development of council policy, ensuring decant and regeneration needs are incorporated. To have overall management responsibility for the Allocation & Lettings, Voids and Move-On Teams to ensure the fair and efficient allocation of secure housing options and temporary accommodation in line with the council's allocations policy and statutory powers and duties relating to the assessment of housing need and allocation of accommodation To ensure that void works are planned, organised and monitored so that it is carried out efficiently and effectively, ensuring work orders are well defined from the SOR's to enable contractors to deliver works schedules on time. Lead with all areas of decants including requests for temporary or permanent housing whilst working in collaboration with other internal departments to ensure a low cost and time effective service. Work alongside strategic partners including the Council's Housing Services, Registered Providers, Adult & Children Services, sub-regional and other housing authorities to ensure integrated and effective delivery of Housing options, nominations, and allocation services in the borough Responsibility for the management of functions relating to the disability housing register, sheltered accommodation, and appropriate resettlement services to assist elderly and disabled clients. Maintain an excellent knowledge of government proposals, directives, legal journals and law reports relating to allocations, Lead on projects in relation to service improvement and initiatives e.g. new borough contracts and systems. Skills & Abilities The ability to contribute and in some cases lead on strategic and policy Development Experience of leading and managing multiple teams of staff delivering complex services across a range of disciplines. Working knowledge of housing law relating to security of tenure and the rights and duties of tenants and landlords, including protection from eviction and legal processes. Ability to operationalise complex legal, policy, and procedural guidance to ensure effective service delivery. The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues. Ability to supervise, motivate, and performance manage officers directly reporting to the postholder. An understanding of current trends in housing need and the ability to devise strategies and policy proposals to meet the council's service aims. The ability to evaluate the service's policy and practice relating to legal issues, and to identify and implement service improvements through changes in working practices, training and coaching. Title: Allocations & Voids Manager Location: Hammersmith Salary: 39.06 per hour Umbrella
Mar 19, 2024
Seasonal
MMP Consultancy are looking to recruit to a Allocations & Voids Manager join a fantastic Local Authority based in Hammersmith on a temporary contract. To lead on the delivery of a first class lettings, allocations and void management service whilst ensuring that organisational goals, vision and statutory obligations are met at all times. This is a temporary position paying 39.06 per hour Umbrella. Duties: The recruitment, induction and work allocation to ensure adequate levels of service and support etc are maintained at all times. Work with the Head of Allocations & Lettings in the development of local lettings plan within the remit of the Scheme of Allocations needs. Responsible for the operation of the council's grievance, disciplinary, appraisal, performance and sickness absence and other procedures. To have responsibility for the development of the boroughs Allocations Plan and Scheme of Allocation, through close monitoring of demand and performance against targets. Providing the Head of Allocations & Lettings with performance reports and analysing trends to inform continued allocations. Contributing to the development of council policy, ensuring decant and regeneration needs are incorporated. To have overall management responsibility for the Allocation & Lettings, Voids and Move-On Teams to ensure the fair and efficient allocation of secure housing options and temporary accommodation in line with the council's allocations policy and statutory powers and duties relating to the assessment of housing need and allocation of accommodation To ensure that void works are planned, organised and monitored so that it is carried out efficiently and effectively, ensuring work orders are well defined from the SOR's to enable contractors to deliver works schedules on time. Lead with all areas of decants including requests for temporary or permanent housing whilst working in collaboration with other internal departments to ensure a low cost and time effective service. Work alongside strategic partners including the Council's Housing Services, Registered Providers, Adult & Children Services, sub-regional and other housing authorities to ensure integrated and effective delivery of Housing options, nominations, and allocation services in the borough Responsibility for the management of functions relating to the disability housing register, sheltered accommodation, and appropriate resettlement services to assist elderly and disabled clients. Maintain an excellent knowledge of government proposals, directives, legal journals and law reports relating to allocations, Lead on projects in relation to service improvement and initiatives e.g. new borough contracts and systems. Skills & Abilities The ability to contribute and in some cases lead on strategic and policy Development Experience of leading and managing multiple teams of staff delivering complex services across a range of disciplines. Working knowledge of housing law relating to security of tenure and the rights and duties of tenants and landlords, including protection from eviction and legal processes. Ability to operationalise complex legal, policy, and procedural guidance to ensure effective service delivery. The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues. Ability to supervise, motivate, and performance manage officers directly reporting to the postholder. An understanding of current trends in housing need and the ability to devise strategies and policy proposals to meet the council's service aims. The ability to evaluate the service's policy and practice relating to legal issues, and to identify and implement service improvements through changes in working practices, training and coaching. Title: Allocations & Voids Manager Location: Hammersmith Salary: 39.06 per hour Umbrella
Role overview ID: Entity: Vistry Region: Vistry Works Department: Technical Contract Type: Permanent - Full Time Job Location: Clifton, Avon Date Posted: 01.03.2024 We have a great opportunity for a Technical Manager to join our team within Vistry Bristol North East, at our Clifton office in Bristol. As our Technical Manager you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, management of design input from other external parties, liaison with the relevant statutory and local authorities, including liaison with Clients and Client's representatives. You will take the lead on material selection / approval, commenting on construction detailing, checking consultant and sub-contractors designs for buildability and compliance with statutory criteria / guidelines etc., thus ensuring that projects meet the Employer's Requirements. You will have excellent base level of technical knowledge, including a good working knowledge of the Building Regulations, Planning and the funding criteria relevant to the Affordable Housing in particular, i.e. Secure By Design, HQI's, BREEAM, Code for Sustainable Homes, London Housing Design Guide, NHF Guidelines, Wheelchair Standards etc. A good knowledge of the residential development sector is also required, in terms of completion of site appraisals, design guidance, preparation of specification(s), NHBC regulations and planning guidance and policy etc. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Construction/design related HNC/HND/Degree Relevant CSCS card Social/affordable Housing sites Private spec housing Extra care accommodation Traditional construction Timber frame construction Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Commercially aware. Excellent time management with ability to multi task. Professional aptitude and appearance at all times. Ability to make decisions within authority. Able to lead and work as a team member. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions More about the Technical Manager role Recommend appointment of consultants Control the design process, from planning application through to project completion Ensure consultants prepare detailed design in accordance with Employers Requirement and Contractors Proposals. Manage and review the design development process ensuring value engineering and buildability are considered. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Manage the preparation, approval and distribution of the Health and Safety File/Operating and Maintenance Manuals. To ensure timely completion and issue of technical assessments, CfSH/BREEAM information, warranties, certificates and the like. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Review design development to allow construction of works to follow safety working practices and be in accordance with current legislation, Group Policy and Procedures. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Works Department: Technical Contract Type: Permanent - Full Time Job Location: Clifton, Avon Date Posted: 01.03.2024 We have a great opportunity for a Technical Manager to join our team within Vistry Bristol North East, at our Clifton office in Bristol. As our Technical Manager you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, management of design input from other external parties, liaison with the relevant statutory and local authorities, including liaison with Clients and Client's representatives. You will take the lead on material selection / approval, commenting on construction detailing, checking consultant and sub-contractors designs for buildability and compliance with statutory criteria / guidelines etc., thus ensuring that projects meet the Employer's Requirements. You will have excellent base level of technical knowledge, including a good working knowledge of the Building Regulations, Planning and the funding criteria relevant to the Affordable Housing in particular, i.e. Secure By Design, HQI's, BREEAM, Code for Sustainable Homes, London Housing Design Guide, NHF Guidelines, Wheelchair Standards etc. A good knowledge of the residential development sector is also required, in terms of completion of site appraisals, design guidance, preparation of specification(s), NHBC regulations and planning guidance and policy etc. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Construction/design related HNC/HND/Degree Relevant CSCS card Social/affordable Housing sites Private spec housing Extra care accommodation Traditional construction Timber frame construction Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Commercially aware. Excellent time management with ability to multi task. Professional aptitude and appearance at all times. Ability to make decisions within authority. Able to lead and work as a team member. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions More about the Technical Manager role Recommend appointment of consultants Control the design process, from planning application through to project completion Ensure consultants prepare detailed design in accordance with Employers Requirement and Contractors Proposals. Manage and review the design development process ensuring value engineering and buildability are considered. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Manage the preparation, approval and distribution of the Health and Safety File/Operating and Maintenance Manuals. To ensure timely completion and issue of technical assessments, CfSH/BREEAM information, warranties, certificates and the like. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Review design development to allow construction of works to follow safety working practices and be in accordance with current legislation, Group Policy and Procedures. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Location: Barrow-in-Furness Salary : Highly competitive Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: Managing a team of managers and reporting to the Project Director, we will be looking to you to ensure the cost-effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM teams across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities to maintain and improve the net profitability of the business. Develop strong relationships with client staff and their representatives by applying Key Account Management principles to foster good working relationships at every level and optimise the commercial position of EMCOR UK. Prepare with the Project Director an annual business plan and budget for the contract portfolio. Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships. Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed. Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people. Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands. An ability to quickly grasp changing needs and the talent to translate these into operational reality. An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Mar 18, 2024
Full time
Location: Barrow-in-Furness Salary : Highly competitive Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: Managing a team of managers and reporting to the Project Director, we will be looking to you to ensure the cost-effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM teams across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities to maintain and improve the net profitability of the business. Develop strong relationships with client staff and their representatives by applying Key Account Management principles to foster good working relationships at every level and optimise the commercial position of EMCOR UK. Prepare with the Project Director an annual business plan and budget for the contract portfolio. Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships. Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed. Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people. Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands. An ability to quickly grasp changing needs and the talent to translate these into operational reality. An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
We have a great opportunity for an experienced Mechanical and Electrical (M&E) Manager to join the business on a permanent basis. The role will involve you overseeing and providing advice, guidance, and practical input regarding services throughout the life cycle of the project - design, through to build and handover including testing & commissioning of building services, quality assurance / snagging and the identification of risks, mitigations, with the rectification of faults. As the M&E Manager you'll act as a key contact engaging with clients, employers' agents or other representatives in relation to designs, product approvals and other matters related to mechanical and electrical elements of the development. You'll also be assisting the in-house design team with regulatory matters in relation to M&E (Operational Maintenance Manual) and overseeing the certification processes working closely with, and managing subcontractors in relation to M&E. This role would be based from our Chester office on the Chester Business Park with regular travel to site (UK wide) as required. About you We're looking for an individual who is educated to Level 5 qualification in a construction related discipline or significant and substantial experience in a relevant position. You'll need to demonstrate excellent communication skills and a technical aptitude, with a strong knowledge and understanding of regulatory requirements in relation to mechanical and electrical elements of a construction development. To be successful in this role you'll need to understand construction principles, processes and procedures and have experience of working in a Mechanical & Electrical role (or similar profession) within the construction industry. You'll need demonstrable experience of working in the construction / development industry and been comfortable working with multiple stakeholders working to tight schedules with competing priorities to deliver projects on time and in line with the design specifications / client requirements. What we can offer you Watkin Jones' success to date has been based on our emphasis on building relationships of trust, our customer focus, and our forward-thinking structure. Our intention is to create the future of living, which to us means high quality rental homes, community focus and sustainably driven development. We have an in-house Learning & Development team to support you with personal and professional development including vocational qualifications, as well as 25 days annual leave plus bank holidays (increasing after 2 years' service by 1 day up to a max of 29 days per annum), a discretionary bonus, healthcare cash plan, life insurance, discounted gym memberships, exclusive shopping discounts and a contributory pension scheme. About Us Watkin Jones Group is the UK's leading developer, builder, and manager of residential for rent homes, with 52,000+ homes developed and in-build across 135 schemes. Our operating arm, Fresh, manages over 22,000 units across 64 schemes, reflecting approximately £1.7bn of assets under management, giving us unique and unrivalled insight into what tenants and investors desire. Our company was established in 1791 and has been building homes since 1927. More recently, we listed on the AIM market in 2016, and have a current market cap of c.£250m. In FY2022 we generated gross revenue of £407m and a Gross Profit of £67m. Our position in the market is based on a 'capital light' model, where we typically work with institutional forward funders.
Mar 17, 2024
Full time
We have a great opportunity for an experienced Mechanical and Electrical (M&E) Manager to join the business on a permanent basis. The role will involve you overseeing and providing advice, guidance, and practical input regarding services throughout the life cycle of the project - design, through to build and handover including testing & commissioning of building services, quality assurance / snagging and the identification of risks, mitigations, with the rectification of faults. As the M&E Manager you'll act as a key contact engaging with clients, employers' agents or other representatives in relation to designs, product approvals and other matters related to mechanical and electrical elements of the development. You'll also be assisting the in-house design team with regulatory matters in relation to M&E (Operational Maintenance Manual) and overseeing the certification processes working closely with, and managing subcontractors in relation to M&E. This role would be based from our Chester office on the Chester Business Park with regular travel to site (UK wide) as required. About you We're looking for an individual who is educated to Level 5 qualification in a construction related discipline or significant and substantial experience in a relevant position. You'll need to demonstrate excellent communication skills and a technical aptitude, with a strong knowledge and understanding of regulatory requirements in relation to mechanical and electrical elements of a construction development. To be successful in this role you'll need to understand construction principles, processes and procedures and have experience of working in a Mechanical & Electrical role (or similar profession) within the construction industry. You'll need demonstrable experience of working in the construction / development industry and been comfortable working with multiple stakeholders working to tight schedules with competing priorities to deliver projects on time and in line with the design specifications / client requirements. What we can offer you Watkin Jones' success to date has been based on our emphasis on building relationships of trust, our customer focus, and our forward-thinking structure. Our intention is to create the future of living, which to us means high quality rental homes, community focus and sustainably driven development. We have an in-house Learning & Development team to support you with personal and professional development including vocational qualifications, as well as 25 days annual leave plus bank holidays (increasing after 2 years' service by 1 day up to a max of 29 days per annum), a discretionary bonus, healthcare cash plan, life insurance, discounted gym memberships, exclusive shopping discounts and a contributory pension scheme. About Us Watkin Jones Group is the UK's leading developer, builder, and manager of residential for rent homes, with 52,000+ homes developed and in-build across 135 schemes. Our operating arm, Fresh, manages over 22,000 units across 64 schemes, reflecting approximately £1.7bn of assets under management, giving us unique and unrivalled insight into what tenants and investors desire. Our company was established in 1791 and has been building homes since 1927. More recently, we listed on the AIM market in 2016, and have a current market cap of c.£250m. In FY2022 we generated gross revenue of £407m and a Gross Profit of £67m. Our position in the market is based on a 'capital light' model, where we typically work with institutional forward funders.
Customer Solutions Assistant Islington Part Time Role - 21 Hours Monday - Wednesday The Customer Solutions Assistant will be responsible for providing customer focused support to the Customer Solutions Team. The Customer Solutions Assistant will be responsible to the Principle Customer Solutions Officer for achieving agreed performance outcomes and standards. Key Responsibilities To be responsible to the Principle Customer Solutions Officer for the provision of support services to the Customer Solutions team. To provide a prompt, courteous and helpful response when dealing with queries from or initiating contact with residents, their representatives, Members or other outside agencies. To promptly log and acknowledge complaints, members enquiries and service requests in line with agreed service standards. To manage, maintain and organise the Customer Solutions Team's shared email inbox in line with agreed processes. To close complaints/member's enquiries, recording outcomes and saving to the appropriate systems.
Mar 16, 2024
Full time
Customer Solutions Assistant Islington Part Time Role - 21 Hours Monday - Wednesday The Customer Solutions Assistant will be responsible for providing customer focused support to the Customer Solutions Team. The Customer Solutions Assistant will be responsible to the Principle Customer Solutions Officer for achieving agreed performance outcomes and standards. Key Responsibilities To be responsible to the Principle Customer Solutions Officer for the provision of support services to the Customer Solutions team. To provide a prompt, courteous and helpful response when dealing with queries from or initiating contact with residents, their representatives, Members or other outside agencies. To promptly log and acknowledge complaints, members enquiries and service requests in line with agreed service standards. To manage, maintain and organise the Customer Solutions Team's shared email inbox in line with agreed processes. To close complaints/member's enquiries, recording outcomes and saving to the appropriate systems.
Coordinate the delivery of high-quality lettings, allocations, and void management services, meeting organisational goals and legal requirements. Ensure fair distribution of Council housing and provide advice on sheltered and adapted housing needs. Develop and manage policies and procedures, using data analysis to improve processes and set performance targets. Manage the budget for the Allocations and Lettings Service area, monitoring expenditures and producing regular financial reports. Act as deputy for the Head of Allocations & Lettings when necessary. Responsibilities: Leading Excellence in Service Delivery: Spearheading the provision of exceptional lettings, allocations, and void management services, ensuring alignment with organizational objectives, vision, and legal requirements. 1.2. Fair Allocation and Housing Options: Ensuring equitable allocation of secure Council housing, nominations to Registered Providers, and other housing options as per the Council's housing allocations scheme and quota plans. Providing expert guidance on assessing the need for sheltered and adapted housing. 1.3. Policy Development and Process Enhancement: Crafting, implementing, and overseeing policies and procedures concerning allocations, voids, and lettings. Utilizing business intelligence and transformative strategies to enhance and monitor the voids and lettings process. Establishing and tracking performance benchmarks to optimize service efficiency and effectiveness. Qualifications: Possess a minimum of GCSE 'A' Level education, NVQ Level, or demonstrate equivalent experience in managing a dynamic housing or property management service. Knowledge & Experience: Proficiency in contributing to, and at times leading, strategic and policy development initiatives. Demonstrated experience in effectively leading and overseeing multiple teams responsible for delivering intricate services spanning various disciplines. Thorough understanding of housing law pertaining to security of tenure, tenant and landlord rights and responsibilities, including eviction protection and legal procedures. Ability to translate complex legal, policy, and procedural guidance into actionable plans for efficient service delivery. Strong verbal and written communication skills, enabling effective interaction with customers, legal representatives, advocates, senior management, council members, and other stakeholders on multifaceted and sensitive matters. Capacity to supervise, inspire, and manage the performance of officers reporting directly to the role. Insight into current housing needs trends and adeptness in crafting strategies and policy recommendations aligned with the council's service objectives.
Mar 15, 2024
Seasonal
Coordinate the delivery of high-quality lettings, allocations, and void management services, meeting organisational goals and legal requirements. Ensure fair distribution of Council housing and provide advice on sheltered and adapted housing needs. Develop and manage policies and procedures, using data analysis to improve processes and set performance targets. Manage the budget for the Allocations and Lettings Service area, monitoring expenditures and producing regular financial reports. Act as deputy for the Head of Allocations & Lettings when necessary. Responsibilities: Leading Excellence in Service Delivery: Spearheading the provision of exceptional lettings, allocations, and void management services, ensuring alignment with organizational objectives, vision, and legal requirements. 1.2. Fair Allocation and Housing Options: Ensuring equitable allocation of secure Council housing, nominations to Registered Providers, and other housing options as per the Council's housing allocations scheme and quota plans. Providing expert guidance on assessing the need for sheltered and adapted housing. 1.3. Policy Development and Process Enhancement: Crafting, implementing, and overseeing policies and procedures concerning allocations, voids, and lettings. Utilizing business intelligence and transformative strategies to enhance and monitor the voids and lettings process. Establishing and tracking performance benchmarks to optimize service efficiency and effectiveness. Qualifications: Possess a minimum of GCSE 'A' Level education, NVQ Level, or demonstrate equivalent experience in managing a dynamic housing or property management service. Knowledge & Experience: Proficiency in contributing to, and at times leading, strategic and policy development initiatives. Demonstrated experience in effectively leading and overseeing multiple teams responsible for delivering intricate services spanning various disciplines. Thorough understanding of housing law pertaining to security of tenure, tenant and landlord rights and responsibilities, including eviction protection and legal procedures. Ability to translate complex legal, policy, and procedural guidance into actionable plans for efficient service delivery. Strong verbal and written communication skills, enabling effective interaction with customers, legal representatives, advocates, senior management, council members, and other stakeholders on multifaceted and sensitive matters. Capacity to supervise, inspire, and manage the performance of officers reporting directly to the role. Insight into current housing needs trends and adeptness in crafting strategies and policy recommendations aligned with the council's service objectives.
Senior Neighbourhood Housing Officer This is a part time role for 3 days a week, working: Tuesday, Wednesday and Thursday. Job Role To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to Lambeth Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes. To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care. To be responsible for carrying out the coordination role in a number of key areas including: Communal internal and external areas on estates. Complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date. Tenancy Enforcement and non-compliance with tenancy terms and conditions.
Mar 15, 2024
Full time
Senior Neighbourhood Housing Officer This is a part time role for 3 days a week, working: Tuesday, Wednesday and Thursday. Job Role To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to Lambeth Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes. To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care. To be responsible for carrying out the coordination role in a number of key areas including: Communal internal and external areas on estates. Complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date. Tenancy Enforcement and non-compliance with tenancy terms and conditions.