Design & Construct London Ltd. is currently seeking a bright, and experienced Assistant Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
To assist the executive team to manage repairs and maintenance of care home extensions
Preferable someone with who is trained building Surveyor or Quantity Surveyor
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £50K- £60K subject to Experience + Company car benefits
Mar 22, 2024
Full time
Design & Construct London Ltd. is currently seeking a bright, and experienced Assistant Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
To assist the executive team to manage repairs and maintenance of care home extensions
Preferable someone with who is trained building Surveyor or Quantity Surveyor
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £50K- £60K subject to Experience + Company car benefits
Design & Construct London Ltd. is currently seeking a bright, and experienced Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
As a Senior Executive help us to manage Construction company as well as maintenance of large portfolio of properties, future developments (vast stock of future development in the next 5 years) .
Preferable someone with who is trained building Surveyor or Quantity Surveyor and Construction Manager who would now like to work as a part our Senior Executive team.
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £70K- £80K subject to Experience + Company car benefits
Mar 22, 2024
Full time
Design & Construct London Ltd. is currently seeking a bright, and experienced Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
As a Senior Executive help us to manage Construction company as well as maintenance of large portfolio of properties, future developments (vast stock of future development in the next 5 years) .
Preferable someone with who is trained building Surveyor or Quantity Surveyor and Construction Manager who would now like to work as a part our Senior Executive team.
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £70K- £80K subject to Experience + Company car benefits
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
Aug 21, 2023
Full time
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
OWN LONDON is a property design and development studio. We navigate all aspects of a project, from architectural design to construction. We are formed by a team of qualified and highly enthusiastic individuals with extensive experience of designing and delivering projects in London. Due to a strong project pipeline both on site and developments in planning, we are looking to hire a Construction Project Manager to join the team.
THE ROLE
As a Construction Project Manager here at OWN LONDON, you will have experience working for a London based contractor or developer within the residential, commercial and hospitality sectors. You will report to the Construction Director and be responsible for the day-to-day site management and supervision of the project construction team. Our current developments include predominantly prime residential, with some bespoke office and restaurant projects in Central London.
RESPONSIBILITIES
Design co-ordination and checking construction drawings
Setting out & surveying construction works.
To efficiently manage the assigned construction site, within time frame and budget.
To produce a critical path, and plan the process, understanding the timing of each stage.
Monitoring each stage of the process, to ensure it is finished on time.
To manage the safety and welfare of all persons on site.
Liaise with clients and contractors.
Manage project budgets and produce reports.
Manage site staff and subcontractors.
Manage the delivery of the project.
REQUIREMENTS
A Degree in; Engineering, Architecture, Construction or Project Management.
5+ Years Experience working with a London based contractor or developer.
Good JCT contract experience (D&B, Intermediate and Construction Management).
To have a CSCS card and understand all health and safety aspects.
Experience in Site Management and Health and Safety.
It would be advantageous if you have experience as a Quantity Surveyor.
Software/IT skills; Auto-Cad, Microsoft Project, Microsoft Office & Outlook.
Hold a CSCS Card.
Speak professional English.
Personality: Commercially astute, energetic, team player and future leader potential.
Benefits include: Pension Scheme, Team Events & Company Laptop and Telephone.
Employment Type - Full-time
May 26, 2023
Permanent
OWN LONDON is a property design and development studio. We navigate all aspects of a project, from architectural design to construction. We are formed by a team of qualified and highly enthusiastic individuals with extensive experience of designing and delivering projects in London. Due to a strong project pipeline both on site and developments in planning, we are looking to hire a Construction Project Manager to join the team.
THE ROLE
As a Construction Project Manager here at OWN LONDON, you will have experience working for a London based contractor or developer within the residential, commercial and hospitality sectors. You will report to the Construction Director and be responsible for the day-to-day site management and supervision of the project construction team. Our current developments include predominantly prime residential, with some bespoke office and restaurant projects in Central London.
RESPONSIBILITIES
Design co-ordination and checking construction drawings
Setting out & surveying construction works.
To efficiently manage the assigned construction site, within time frame and budget.
To produce a critical path, and plan the process, understanding the timing of each stage.
Monitoring each stage of the process, to ensure it is finished on time.
To manage the safety and welfare of all persons on site.
Liaise with clients and contractors.
Manage project budgets and produce reports.
Manage site staff and subcontractors.
Manage the delivery of the project.
REQUIREMENTS
A Degree in; Engineering, Architecture, Construction or Project Management.
5+ Years Experience working with a London based contractor or developer.
Good JCT contract experience (D&B, Intermediate and Construction Management).
To have a CSCS card and understand all health and safety aspects.
Experience in Site Management and Health and Safety.
It would be advantageous if you have experience as a Quantity Surveyor.
Software/IT skills; Auto-Cad, Microsoft Project, Microsoft Office & Outlook.
Hold a CSCS Card.
Speak professional English.
Personality: Commercially astute, energetic, team player and future leader potential.
Benefits include: Pension Scheme, Team Events & Company Laptop and Telephone.
Employment Type - Full-time
Site Manager Main Responsibilities
Responsible for all site on site activities both employees and sub-contractors
Responsible for and to maintain a safe and positive site culture for safety, health and the environment.
Able to plan and organise works activities minimum of 8 weeks in advance
Maintain strict quality control measures in line with company expectations
Work closely with Master Construction Programme
Have exemplary construction knowledge in the high end residential market
Good commercial knowledge of contract processes such as CVI's, RFI's and AI's
Essential skills
Ideally be of a trade background
SMSTS
1st Aid training
Have managed and successfully delivered projects ranging from £2million to £7million in value in the high end residential market
May 03, 2023
Full time
Site Manager Main Responsibilities
Responsible for all site on site activities both employees and sub-contractors
Responsible for and to maintain a safe and positive site culture for safety, health and the environment.
Able to plan and organise works activities minimum of 8 weeks in advance
Maintain strict quality control measures in line with company expectations
Work closely with Master Construction Programme
Have exemplary construction knowledge in the high end residential market
Good commercial knowledge of contract processes such as CVI's, RFI's and AI's
Essential skills
Ideally be of a trade background
SMSTS
1st Aid training
Have managed and successfully delivered projects ranging from £2million to £7million in value in the high end residential market
About us
At Pellings, we provide solutions to bring our clients' visions to life. We feel proud of the positive impact we have made to local spaces and the value we have added to communities within London, the South East and surrounding areas. Over the last 46 years, we have grown from our modest beginnings as a Building Surveying practice to become a major provider of integrated design, property and construction consultancy services.
Our success over the years can be attributed to a number of factors, such as our strong technical and creative expertise, highly professional staff and integrated service approach. However, at the heart of it is our passion and commitment to supporting our clients in meeting their challenges and delivering long-term value.
The opportunity
You will become an integral part of our fantastic Building Surveying team while working on a variety of residential, education, commercial and civic projects. Our experienced team will give you the support needed to oversee and, in time, run your own projects from inception to completion, all while completing core APC competencies.
We will provide you with a structured training programme within a cohort of colleagues at similar points on their APC journey.
Our structured training programme includes:
Presentations on Level 1&2 competencies
Q&A sessions
Meetings with counsellor/supervisor to review process, sign off competencies and monitor the suitability of work being undertaken
Case study review
Day to day duties:
Assisting on technical projects
Overseeing works on site
Preparing and submitting applications for statutory consent and liaising with relevant authorities
Preparing existing proposed drawings in CAD
Drafting work specifications
Leading on tender activities and Contractor selection
Building defects analysis
Our team provides our clients with a range of services including:
Large framework contracts for London Boroughs, Councils and Housing Associations
Refurbishment and Maintenance Programmes
Contract Administration
Project Management
Employers Agent
Building defects analysis
Conditions surveys
Professional technical duties, including Party Wall matters, Disrepair etc.
Types of projects you will be working on:
Carbon Resilience
Fire Safety Works, including cladding
Community regeneration projects
Community centres and Civic projects
Sustainable New Build projects, including housing developments, schools and community centres
Education expansions and refurbishment
Maintenance and refurbishment of corporate buildings
Decarbonisation
Programmes of external decoration and repairs
Residential disability adaptations
For more information about life at Pellings and how to apply, don't hesitate to get in touch with our Talent Manager, Rachel Gilchrist, at rgilchrist@pellings.co.uk
Mar 08, 2023
Full time
About us
At Pellings, we provide solutions to bring our clients' visions to life. We feel proud of the positive impact we have made to local spaces and the value we have added to communities within London, the South East and surrounding areas. Over the last 46 years, we have grown from our modest beginnings as a Building Surveying practice to become a major provider of integrated design, property and construction consultancy services.
Our success over the years can be attributed to a number of factors, such as our strong technical and creative expertise, highly professional staff and integrated service approach. However, at the heart of it is our passion and commitment to supporting our clients in meeting their challenges and delivering long-term value.
The opportunity
You will become an integral part of our fantastic Building Surveying team while working on a variety of residential, education, commercial and civic projects. Our experienced team will give you the support needed to oversee and, in time, run your own projects from inception to completion, all while completing core APC competencies.
We will provide you with a structured training programme within a cohort of colleagues at similar points on their APC journey.
Our structured training programme includes:
Presentations on Level 1&2 competencies
Q&A sessions
Meetings with counsellor/supervisor to review process, sign off competencies and monitor the suitability of work being undertaken
Case study review
Day to day duties:
Assisting on technical projects
Overseeing works on site
Preparing and submitting applications for statutory consent and liaising with relevant authorities
Preparing existing proposed drawings in CAD
Drafting work specifications
Leading on tender activities and Contractor selection
Building defects analysis
Our team provides our clients with a range of services including:
Large framework contracts for London Boroughs, Councils and Housing Associations
Refurbishment and Maintenance Programmes
Contract Administration
Project Management
Employers Agent
Building defects analysis
Conditions surveys
Professional technical duties, including Party Wall matters, Disrepair etc.
Types of projects you will be working on:
Carbon Resilience
Fire Safety Works, including cladding
Community regeneration projects
Community centres and Civic projects
Sustainable New Build projects, including housing developments, schools and community centres
Education expansions and refurbishment
Maintenance and refurbishment of corporate buildings
Decarbonisation
Programmes of external decoration and repairs
Residential disability adaptations
For more information about life at Pellings and how to apply, don't hesitate to get in touch with our Talent Manager, Rachel Gilchrist, at rgilchrist@pellings.co.uk
Infrastructure and Property Projects
Location:
Derby
Contract Type:
Fixed Term
Salary:
Circa 52K
Closing Date:
Sunday 12 March 2023
Interview Date:
To be confirmed
Reference:
2023-71
We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful. Seven times accredited as a Top Employer, we have an outstanding opportunity to join East Midlands Railway as an Infrastructure & Property Programme Lead.
The I&P Programme Lead will lead and support a group of project managers through the business transformational change agenda. They will also ensure sufficient resources are provided to deliver projects and to disburse our requirements around safe delivery of works and maintain a master programme of works which forecasts resource and manage the supply and demand of said resource. This is a fixed term contract until March 2024. For internal employees, this will be a secondment.
Some of the key responsibilities for this role are:
Planning and designing the programme of Infrastructure & Property works; proactively forecasting demands, monitoring its progress, resolving issues and initiating appropriate corrective action
Define and execute programme controls (processes, procedures, reporting, etc) in partnership with the business PMO.
Engaging with key stakeholders to ensure that major events and industry activities are reflected in the programme and that programme risks are adequately communicated.
Facilitating the appointment of individuals to projects to enhance the full skill set of the team including informal contracting to agree scope and reporting requirements, making the case for additional resources where required.
Managing the wellbeing of the project management team including identifying and resourcing of training requirements as well as performance management of the team.
Managing the processes, dependencies and the interfaces between projects and the wider business
Provide change management for the portfolio of works as they deliver a new ‘BAU’ position.
Provide quality assurance on reports, plans, drawings and calculations developed as part of the works programme.
Act as the point of escalation for specific project risks and issues.
Identify and employ economies of scale and synergies between projects to achieve value for money (e.g. shared line blocks and shared contractors)
Develop clear stakeholder and RACI plans for stakeholder engagement, including pulse-checks to ensure both internal and external stakeholders have buy-in to project scopes/objectives and feel appropriately engaged.
Maintain clear and comprehensive, accessible records and project data including a forward archiving regime.
As an experienced I&P Programme Lead you will be able to demonstrate:
Ability to clearly set, monitor and review standards, effectively negotiating & managing stakeholders and partners as appropriate.
Awareness of Network Rail planning & access processes and impacts thereof.
Significant experience in Project/Programme Management with appropriate qualification (PRINCE/2, APM)
Experience of financial management and forecasting.
Good negotiator and communicator (both written and oral) with a keen analytical approach and proven management experience, championing good behaviour and teamwork in others.
Work flexibly, being able to attend site and provide advice outside of normal working hours when required.
Be effective in making decisions within a challenging business and commercial environment
IT literate, able to present programme timelines, milestones and major events/risks both verbally and graphically.
Degree or equivalent experience
As well as a competitive salary, we’ll also offer you:
Excellent Railway Pension scheme
Free travel on East Midlands Railway, LNER and Train Operating Companies under Abellio
Friends and Family discounted Tickets on the EMR Network
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.
We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.
Feb 28, 2023
Full time
Infrastructure and Property Projects
Location:
Derby
Contract Type:
Fixed Term
Salary:
Circa 52K
Closing Date:
Sunday 12 March 2023
Interview Date:
To be confirmed
Reference:
2023-71
We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful. Seven times accredited as a Top Employer, we have an outstanding opportunity to join East Midlands Railway as an Infrastructure & Property Programme Lead.
The I&P Programme Lead will lead and support a group of project managers through the business transformational change agenda. They will also ensure sufficient resources are provided to deliver projects and to disburse our requirements around safe delivery of works and maintain a master programme of works which forecasts resource and manage the supply and demand of said resource. This is a fixed term contract until March 2024. For internal employees, this will be a secondment.
Some of the key responsibilities for this role are:
Planning and designing the programme of Infrastructure & Property works; proactively forecasting demands, monitoring its progress, resolving issues and initiating appropriate corrective action
Define and execute programme controls (processes, procedures, reporting, etc) in partnership with the business PMO.
Engaging with key stakeholders to ensure that major events and industry activities are reflected in the programme and that programme risks are adequately communicated.
Facilitating the appointment of individuals to projects to enhance the full skill set of the team including informal contracting to agree scope and reporting requirements, making the case for additional resources where required.
Managing the wellbeing of the project management team including identifying and resourcing of training requirements as well as performance management of the team.
Managing the processes, dependencies and the interfaces between projects and the wider business
Provide change management for the portfolio of works as they deliver a new ‘BAU’ position.
Provide quality assurance on reports, plans, drawings and calculations developed as part of the works programme.
Act as the point of escalation for specific project risks and issues.
Identify and employ economies of scale and synergies between projects to achieve value for money (e.g. shared line blocks and shared contractors)
Develop clear stakeholder and RACI plans for stakeholder engagement, including pulse-checks to ensure both internal and external stakeholders have buy-in to project scopes/objectives and feel appropriately engaged.
Maintain clear and comprehensive, accessible records and project data including a forward archiving regime.
As an experienced I&P Programme Lead you will be able to demonstrate:
Ability to clearly set, monitor and review standards, effectively negotiating & managing stakeholders and partners as appropriate.
Awareness of Network Rail planning & access processes and impacts thereof.
Significant experience in Project/Programme Management with appropriate qualification (PRINCE/2, APM)
Experience of financial management and forecasting.
Good negotiator and communicator (both written and oral) with a keen analytical approach and proven management experience, championing good behaviour and teamwork in others.
Work flexibly, being able to attend site and provide advice outside of normal working hours when required.
Be effective in making decisions within a challenging business and commercial environment
IT literate, able to present programme timelines, milestones and major events/risks both verbally and graphically.
Degree or equivalent experience
As well as a competitive salary, we’ll also offer you:
Excellent Railway Pension scheme
Free travel on East Midlands Railway, LNER and Train Operating Companies under Abellio
Friends and Family discounted Tickets on the EMR Network
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.
We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.
Summary Do you have the ambition to be part of the next chapter in the development of this stunning site which celebrates 700 years of history, nestled in glorious gardens and countryside? We're looking for a Property Operations Manager, to lead the day to day management and visitor operations on site at Ightham Mote. This role is ideally suited for someone who is fully prepared to "get stuck in" to whatever areas are needed to ensure the smooth running of the property. Ightham Mote is currently undergoing significant investment in its infrastructure, with a sensational new visitor welcome and retail building due to open this summer. This is an opportunity to be part of the future of this historic site and transform the visitor experience for our growing audiences. What it's like to work here The Ightham Mote and North Kent portfolio, with Ightham Mote at its heart, is a collection of glorious built and outdoor sites, with something for everyone, welcoming over 200k visitors annually. We're a high achieving, supportive team who work at pace. You'll be part of the Property Leadership team for the Portfolio, reporting directly to the General Manager. You'll work together closely to design and implement our Property Business Plan, to secure a sustainable future for our places, share them with a wide and diverse audiences and deliver brilliant visitor experience. Click here for more information about this location What you'll be doing Day to day, you'll manage and be accountable for the operations on-site at Ightham Mote and for smaller properties nearby. You'll be committed to delivering and maintaining outstanding supporter involvement and experiences and for ensuring your teams are empowered to play their part. You'll line manage a team of staff and volunteers to ensure that visitors receive the best experience possible and will have responsibility for key areas from presentation, service, volunteer management, development, health and safety and elements of the commercial performance of the property. Please also read the full role profile and additional information attached to this advert. Who we're looking for Able to work on your own initiative, guided by our strategy and our values and behaviours and to solve problems Experienced in the practical elements of managing a growing visitor operation Proactive and solutions focused Effective organisation and planning skills, with close attention to detail Experienced at working to multiple deadlines and managing your own workload An enthusiastic leader of people, with the ability to develop and motivate your team through a period of change Able to communicate effectively at all levels and build relationships both externally and internally The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Mar 29, 2024
Full time
Summary Do you have the ambition to be part of the next chapter in the development of this stunning site which celebrates 700 years of history, nestled in glorious gardens and countryside? We're looking for a Property Operations Manager, to lead the day to day management and visitor operations on site at Ightham Mote. This role is ideally suited for someone who is fully prepared to "get stuck in" to whatever areas are needed to ensure the smooth running of the property. Ightham Mote is currently undergoing significant investment in its infrastructure, with a sensational new visitor welcome and retail building due to open this summer. This is an opportunity to be part of the future of this historic site and transform the visitor experience for our growing audiences. What it's like to work here The Ightham Mote and North Kent portfolio, with Ightham Mote at its heart, is a collection of glorious built and outdoor sites, with something for everyone, welcoming over 200k visitors annually. We're a high achieving, supportive team who work at pace. You'll be part of the Property Leadership team for the Portfolio, reporting directly to the General Manager. You'll work together closely to design and implement our Property Business Plan, to secure a sustainable future for our places, share them with a wide and diverse audiences and deliver brilliant visitor experience. Click here for more information about this location What you'll be doing Day to day, you'll manage and be accountable for the operations on-site at Ightham Mote and for smaller properties nearby. You'll be committed to delivering and maintaining outstanding supporter involvement and experiences and for ensuring your teams are empowered to play their part. You'll line manage a team of staff and volunteers to ensure that visitors receive the best experience possible and will have responsibility for key areas from presentation, service, volunteer management, development, health and safety and elements of the commercial performance of the property. Please also read the full role profile and additional information attached to this advert. Who we're looking for Able to work on your own initiative, guided by our strategy and our values and behaviours and to solve problems Experienced in the practical elements of managing a growing visitor operation Proactive and solutions focused Effective organisation and planning skills, with close attention to detail Experienced at working to multiple deadlines and managing your own workload An enthusiastic leader of people, with the ability to develop and motivate your team through a period of change Able to communicate effectively at all levels and build relationships both externally and internally The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Job Description OTE - £35,000 - Uncapped Commission - Car Allowance - Career ProgressionAt Burchell Edwards, part of the Connells Group, we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Burton on Trent . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Burchell Edwards is a leading estate agency network based in the East and West Midlands and has the backing of one of the UK's biggest and most successful estate agency and property services companies. It means we can offer an exceptional level and range of services, as well as an in-depth understanding of your local housing market.? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04325
Mar 29, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Car Allowance - Career ProgressionAt Burchell Edwards, part of the Connells Group, we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Burton on Trent . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Burchell Edwards is a leading estate agency network based in the East and West Midlands and has the backing of one of the UK's biggest and most successful estate agency and property services companies. It means we can offer an exceptional level and range of services, as well as an in-depth understanding of your local housing market.? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04325
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Mar 29, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Mar 29, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
This is a great opportunity to join the Development Team at Hertfordshire County Council and be a key part in the delivery of the County Council's strategic property development programme. You will have experience of managing complex delivery focused programmes and be able to maintain effective working relationships with stakeholders including the council service departments whilst ensuring the delivery of a programme of projects to time, budget, and quality. The work is varied and covers everything from assisting with the procurement of delivery partners, the commissioning of capital work for council assets through the council's Building Management team, seeking internal approvals to appointment of partners and supporting in the creation of legal agreements to deliver the outcomes. The role also requires you to manage two project managers and provide support for the council's relocation of staff from Hertford to Stevenage. A key objective in the role of Property Development Manager is to ensure the property development programme helps the council's financial position. The work will be varied and require a professional approach ensuring the council's time, money and quality commitments are successfully delivered. You will be part of the leadership of Development Team, contributing to the overall management and delivery of high-quality Property Services for the council. In return you will be supported and provided with relevant training. You will have access to a range of technology to enable you to work flexibly in order to manage demands on your time and location. Experience in progressing property related matters would be preferable, maybe as a surveyor or town planner.
Mar 29, 2024
Full time
This is a great opportunity to join the Development Team at Hertfordshire County Council and be a key part in the delivery of the County Council's strategic property development programme. You will have experience of managing complex delivery focused programmes and be able to maintain effective working relationships with stakeholders including the council service departments whilst ensuring the delivery of a programme of projects to time, budget, and quality. The work is varied and covers everything from assisting with the procurement of delivery partners, the commissioning of capital work for council assets through the council's Building Management team, seeking internal approvals to appointment of partners and supporting in the creation of legal agreements to deliver the outcomes. The role also requires you to manage two project managers and provide support for the council's relocation of staff from Hertford to Stevenage. A key objective in the role of Property Development Manager is to ensure the property development programme helps the council's financial position. The work will be varied and require a professional approach ensuring the council's time, money and quality commitments are successfully delivered. You will be part of the leadership of Development Team, contributing to the overall management and delivery of high-quality Property Services for the council. In return you will be supported and provided with relevant training. You will have access to a range of technology to enable you to work flexibly in order to manage demands on your time and location. Experience in progressing property related matters would be preferable, maybe as a surveyor or town planner.
Job Description OTE: £35,000 - Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Cromer . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Established in 1850, Abbotts is the agent of choice in the Norfolk, Suffolk, Essex and Cambridgeshire property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW02065
Mar 29, 2024
Full time
Job Description OTE: £35,000 - Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Cromer . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Established in 1850, Abbotts is the agent of choice in the Norfolk, Suffolk, Essex and Cambridgeshire property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW02065
Job Title: Tenancy and Leasehold Manager Contract Type: Permanent Salary: £34,000 Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, London - Hybrid For your application to be considered please ensure you attach a current CV. Applications may close before the deadline, so please apply early to avoid disappointment. The difference you will make as Tenancy and Leasehold Manager The role will sit within the Customer Operations department, which delivers a range of customer services through front line teams and specialist teams for our residents. This includes the corporate Customer Service Centre, income collection, Right to Acquire and staircasing's, allocations and resident management. Customer Operations also provides legal services to the organisation. The Tenancy and Leasehold Manager will work in the Resident Management team and will be responsible for dealing with any queries from residents, leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre, with the objective of continually reducing customer complaints. This will be on a patch or a patchless basis depending on the need of our customers.Depending on the need of the service, this role will be a visible presence on the neighbourhood patch, always working alongside colleagues from Property Management. They will always be solution focused to deliver high quality housing services. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience in a similar role resolving residents' queries for either homeowners or tenants or both. Proven ability to deal with complex queries and challenging individuals in a constructive and effective way. Possess a high level of knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners' management. Why Riverside? One Housing are part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 90,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & pension 28 days holidays plus bank holidaysFlexible working options availableInvestment in your learning, personal development and technologyA wide range of benefits Role profile To be a customer service champion ensuring that all contacts are owned and resolved through to completion seizing opportunities to implement innovative and creative solutions. To assess and resolve a wide range of complex enquiries in accordance with established processes, procedures and policies with the objective of providing an outstanding customer experience. This includes, but is not limited to permissions, licenses, sub-lettings, assignments, tenancy visits, tenancy checks and general queries. Be responsible to completely resolve queries, liaising with other teams in a seamless fashion in the background and making sure any decisions on complex matters are quickly obtained to enhance the customer experience and avoid out of the ordinary queries taking a long to resolve. To utilise and promote a range of technologies to communicate with customers. To use necessary business systems in an appropriate way to record information relating to all interactions in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. To carry out any home visits, site visits or office appointments to meet residents as required by any policy or process or agreed by the line manager. To achieve all personal or business objectives, measures or targets, service level agreements and quality standards to maximise customer satisfaction. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered for our customers. To ensure customers can influence our services by passing feedback and making suggestions on how our processes, procedures and policies can be amended to provide a better customer experience. To always represent the organisation in a professional and appropriate manner. Pro-actively contribute to the reputation of Riverside through all customer contact channels and provide customer service in a professional, friendly and empathic way. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Person specification Essential Demonstrate an excellent standard of numeracy and literacy. Excellent customer care and communication skills both oral and written. Possessing resilience. Working within tight statutory constraints in a high-pressure environment.Ability to build excellent relationships across the business with all relevant stakeholders.IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. Self-motivated, assertive and confident.Experience of resolving residents' queries for either homeowners or tenants or both. Dealing with complex queries and challenging individuals in a constructive and effective way.High level
Mar 29, 2024
Full time
Job Title: Tenancy and Leasehold Manager Contract Type: Permanent Salary: £34,000 Working Hours: 35 per week Working Pattern: Monday - Friday Location: Arlington House, London - Hybrid For your application to be considered please ensure you attach a current CV. Applications may close before the deadline, so please apply early to avoid disappointment. The difference you will make as Tenancy and Leasehold Manager The role will sit within the Customer Operations department, which delivers a range of customer services through front line teams and specialist teams for our residents. This includes the corporate Customer Service Centre, income collection, Right to Acquire and staircasing's, allocations and resident management. Customer Operations also provides legal services to the organisation. The Tenancy and Leasehold Manager will work in the Resident Management team and will be responsible for dealing with any queries from residents, leaseholders, shared owners and social tenants that are too complex to handle in the Customer Service Centre, with the objective of continually reducing customer complaints. This will be on a patch or a patchless basis depending on the need of our customers.Depending on the need of the service, this role will be a visible presence on the neighbourhood patch, always working alongside colleagues from Property Management. They will always be solution focused to deliver high quality housing services. About you We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have experience in a similar role resolving residents' queries for either homeowners or tenants or both. Proven ability to deal with complex queries and challenging individuals in a constructive and effective way. Possess a high level of knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners' management. Why Riverside? One Housing are part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 90,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & pension 28 days holidays plus bank holidaysFlexible working options availableInvestment in your learning, personal development and technologyA wide range of benefits Role profile To be a customer service champion ensuring that all contacts are owned and resolved through to completion seizing opportunities to implement innovative and creative solutions. To assess and resolve a wide range of complex enquiries in accordance with established processes, procedures and policies with the objective of providing an outstanding customer experience. This includes, but is not limited to permissions, licenses, sub-lettings, assignments, tenancy visits, tenancy checks and general queries. Be responsible to completely resolve queries, liaising with other teams in a seamless fashion in the background and making sure any decisions on complex matters are quickly obtained to enhance the customer experience and avoid out of the ordinary queries taking a long to resolve. To utilise and promote a range of technologies to communicate with customers. To use necessary business systems in an appropriate way to record information relating to all interactions in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. To carry out any home visits, site visits or office appointments to meet residents as required by any policy or process or agreed by the line manager. To achieve all personal or business objectives, measures or targets, service level agreements and quality standards to maximise customer satisfaction. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered for our customers. To ensure customers can influence our services by passing feedback and making suggestions on how our processes, procedures and policies can be amended to provide a better customer experience. To always represent the organisation in a professional and appropriate manner. Pro-actively contribute to the reputation of Riverside through all customer contact channels and provide customer service in a professional, friendly and empathic way. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Person specification Essential Demonstrate an excellent standard of numeracy and literacy. Excellent customer care and communication skills both oral and written. Possessing resilience. Working within tight statutory constraints in a high-pressure environment.Ability to build excellent relationships across the business with all relevant stakeholders.IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. Self-motivated, assertive and confident.Experience of resolving residents' queries for either homeowners or tenants or both. Dealing with complex queries and challenging individuals in a constructive and effective way.High level
Job Description OTE - £35,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt Knight Partnership , part of the Connells Group, we're looking for a highly motivated Senior Lettings Manager to complement our fantastic residential Lettings team in Stamford on a Fixed Term Contract. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Senior Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Senior Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Senior Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Knight Partnership Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. We operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04334
Mar 29, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt Knight Partnership , part of the Connells Group, we're looking for a highly motivated Senior Lettings Manager to complement our fantastic residential Lettings team in Stamford on a Fixed Term Contract. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Senior Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Senior Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Senior Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence Knight Partnership Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK. We operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04334
Purpose of the Role To provide on-site lettings and property management services to an existing build to rent residential development comprising 227 apartments near Crawley. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Uploading availability details to marketing portals and updating adverts as necessary, dealing with enquiries, conducting viewings and negotiating offers Processing offers and completing all tenancy documentation Negotiating renewal tenancy terms and processing the relevant documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Seeking special offers and discounts for residents from local businesses Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns Work alongside the RSM to ensure H&S statutory requirements are meet across the development Managing, coaching and engaging a small number of on site team members In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Experience in undertaking viewings would be an advantage Working Hours - Monday-Friday 9am-6pm Salary - £45,000 + 10% discretionary bonus Please see our Benefits Booklet for more information.
Mar 29, 2024
Full time
Purpose of the Role To provide on-site lettings and property management services to an existing build to rent residential development comprising 227 apartments near Crawley. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Uploading availability details to marketing portals and updating adverts as necessary, dealing with enquiries, conducting viewings and negotiating offers Processing offers and completing all tenancy documentation Negotiating renewal tenancy terms and processing the relevant documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Seeking special offers and discounts for residents from local businesses Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns Work alongside the RSM to ensure H&S statutory requirements are meet across the development Managing, coaching and engaging a small number of on site team members In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time. Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Experience in undertaking viewings would be an advantage Working Hours - Monday-Friday 9am-6pm Salary - £45,000 + 10% discretionary bonus Please see our Benefits Booklet for more information.
Job Description OTE: £40,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Ipswich working in our well known Abbotts estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Established in 1850, Abbotts is the agent of choice in the Norfolk, Suffolk, Essex and Cambridgeshire property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03184
Mar 29, 2024
Full time
Job Description OTE: £40,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Ipswich working in our well known Abbotts estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Established in 1850, Abbotts is the agent of choice in the Norfolk, Suffolk, Essex and Cambridgeshire property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03184
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Mar 29, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Mar 29, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Job Description At Hall & Benson , we're looking for a highly motivated Property Manager to complement our Property Management Team within our Lettings Department in Allestree . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. Competitive Basic Salary - Training & Development - Career Progression - Company Pension Scheme What's in it for you as a Property Manager? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and staff Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation. Maintain central register of contractors and ensure that they have the correct qualifications Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements Monitor workloads in order that deadlines are met and service levels are adhered to. Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with LSC and branch Skills and Experience required to be successful as a Property Manager. Full UK Driving License and access to own vehicle Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Hall & Benson Estate Agents are part of Connells Group, one of the largest and most successful estate agency and property services providers in the UK. We operate under multiple trading names Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04321
Mar 29, 2024
Full time
Job Description At Hall & Benson , we're looking for a highly motivated Property Manager to complement our Property Management Team within our Lettings Department in Allestree . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. Competitive Basic Salary - Training & Development - Career Progression - Company Pension Scheme What's in it for you as a Property Manager? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and staff Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation. Maintain central register of contractors and ensure that they have the correct qualifications Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements Monitor workloads in order that deadlines are met and service levels are adhered to. Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with LSC and branch Skills and Experience required to be successful as a Property Manager. Full UK Driving License and access to own vehicle Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Hall & Benson Estate Agents are part of Connells Group, one of the largest and most successful estate agency and property services providers in the UK. We operate under multiple trading names Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04321