Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Apr 15, 2024
Full time
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Programme Controls Director
1. Purpose of the Job
Responsible for the direction of all Programme Controls activity across the entire Crossrail Programme (including planning, cost management, risk management, commercial assurance, reporting and management against the Programme Measurement Baseline). The Programme Controls function is responsible for setting the programme management standards and procedures, providing assurance and governance that the standards and procedures are complied with and ensuring appropriate planned, actual and forecast data is provided and summarised in accurate, useful and timely reports.
Also responsible for providing various stakeholders ranging from external Sponsors, Crossrail Board/Executive, through to the Delivery teams at Programme, Group and Project levels timely and accurate information, acting as the “eyes and ears” of the Chief Programme Officer and CFO in achieving the programme’s performance measurement objectives.
Collaborate with other Support functions, particularly Commercial and Finance.
2. Principal Accountabilities
Provide functional leadership and technical direction for all Programme Controls staff, and day-to-day line management of direct reports
Provide strategic advice on cost/schedule integration, cost, risk and reporting issues affecting the Crossrail Programme.
Oversee the provision of accurate, succinct, informative, useful and timely reporting of Programme performance across the enterprise and its delivery partners. This includes periodic Board Reports, Management Information packs and Crossrail’s Semi-Annual Construction Reports, as well as the co-ordination of the data and reports used in the periodic programme governance meetings.
Maintain and evolve the integrated programme management system based around the fundamentals of robust data control.
Develop and implement appropriate transition strategies for the End-Programme transition to TfL.
Interface with customers, contractors and other outside personnel to ensure integration of Programme Controls tools and an easily accessible flow of data that is consistent and, as far as possible, free from duplication.
Produce accurate, succinct, focused, intelligent, rigorous, informative and timely reports and management information prepared in collaboration with leads and directors across Crossrail. Ensure consistency of approach and eliminate duplication as far as possible.
Support the Executive Directors and Project Directors by providing Programme Controls capabilities and services.
Ensure quality of Programme Controls information through use of standardised tools, integrated programme and project control processes and systems. As a minimum these processes (and associated systems) should include:
* Schedule
* Cost/Schedule integration
* Cost management;
* Risk and issue management (including Quantitative Schedule and Cost Risk Analysis)
* Baseline control; and
* Reporting.
* Seek to improve the effectiveness and efficiency of the programme controls processes and systems continuously.
* Where required, develop and implement effective and efficient Programme Controls training and communication activities.
* Demonstrate compliance with all related industry leading practice and standards and ensure Crossrail adopts practices which provide industry-leading value for money in controls.
3. Main Challenges of the Job
To interact effectively with a wide range of stakeholders, including senior internal and external stakeholders (who may have non-technical backgrounds), as well as being able to understand, support and challenge technical Delivery and Operations staff.
To develop and maintain effective relationships, and trust with key stakeholders including the Executives, Programme and Project Delivery Teams and Industry Partners.
To maintain an inquisitive, collaborative, proactive and responsive culture of excellence within the Programme Controls team. This should include the escalation of issues to enable focused and timely intervention by senior management.
To absorb, manage, analyse and interpret significant volumes of data, and articulate key trends and/or issues for management attention.
4. Dimensions & Interfaces (Internal and External)
Responsible for managing around 60 resources Crossrail the Programme.
Direct budgetary responsibilities of around £2.5m per annum are associated with this role.
Dotted line responsibility for cost management, risk management and change control that is functionally in Finance
Key interfaces include:
* Chief Finance Officer
* Chief Programme Officer
* Chief Projects Officer
* Commercial Director
* Head of Reporting
* Head of Construction Planning
* Head of Programme Risk
* Head of Cost
* CRL Executive and Board
* Joint Sponsor Team and Programme Representative
* The Senior Leadership Team
* CRL Finance Function
* Industry Partners
* Industry Forums, Initiatives and Peer Group
5. Person Specification
Bachelor of Science Degree in Engineering, Business, Construction Management, Quantity Surveying or equivalent experience and training.
Substantial relevant experience including programme and project controls experience on major infrastructure programmes.
Expert knowledge of all programme controls functions (including schedule, cost, risk, reporting and change control).
Appropriate knowledge of programme control tools and methodologies such as Primavera P6, critical-path analysis, earned value analysis, and Monte Carlo analysis.
Experience of complex engineering programmes at commissioning and entry into service phases
Commercial awareness re: supply chain engagement and contracting mechanisms
Familiarity with other key computer packages (Word, Excel, PowerPoint and Web applications)
Experience of working in a large team, used to handling competing priorities and challenging deadlines.
Proven people manager and team leader with excellent communications skills, gravitas and experience of reporting at Board level
Jun 23, 2020
Programme Controls Director
1. Purpose of the Job
Responsible for the direction of all Programme Controls activity across the entire Crossrail Programme (including planning, cost management, risk management, commercial assurance, reporting and management against the Programme Measurement Baseline). The Programme Controls function is responsible for setting the programme management standards and procedures, providing assurance and governance that the standards and procedures are complied with and ensuring appropriate planned, actual and forecast data is provided and summarised in accurate, useful and timely reports.
Also responsible for providing various stakeholders ranging from external Sponsors, Crossrail Board/Executive, through to the Delivery teams at Programme, Group and Project levels timely and accurate information, acting as the “eyes and ears” of the Chief Programme Officer and CFO in achieving the programme’s performance measurement objectives.
Collaborate with other Support functions, particularly Commercial and Finance.
2. Principal Accountabilities
Provide functional leadership and technical direction for all Programme Controls staff, and day-to-day line management of direct reports
Provide strategic advice on cost/schedule integration, cost, risk and reporting issues affecting the Crossrail Programme.
Oversee the provision of accurate, succinct, informative, useful and timely reporting of Programme performance across the enterprise and its delivery partners. This includes periodic Board Reports, Management Information packs and Crossrail’s Semi-Annual Construction Reports, as well as the co-ordination of the data and reports used in the periodic programme governance meetings.
Maintain and evolve the integrated programme management system based around the fundamentals of robust data control.
Develop and implement appropriate transition strategies for the End-Programme transition to TfL.
Interface with customers, contractors and other outside personnel to ensure integration of Programme Controls tools and an easily accessible flow of data that is consistent and, as far as possible, free from duplication.
Produce accurate, succinct, focused, intelligent, rigorous, informative and timely reports and management information prepared in collaboration with leads and directors across Crossrail. Ensure consistency of approach and eliminate duplication as far as possible.
Support the Executive Directors and Project Directors by providing Programme Controls capabilities and services.
Ensure quality of Programme Controls information through use of standardised tools, integrated programme and project control processes and systems. As a minimum these processes (and associated systems) should include:
* Schedule
* Cost/Schedule integration
* Cost management;
* Risk and issue management (including Quantitative Schedule and Cost Risk Analysis)
* Baseline control; and
* Reporting.
* Seek to improve the effectiveness and efficiency of the programme controls processes and systems continuously.
* Where required, develop and implement effective and efficient Programme Controls training and communication activities.
* Demonstrate compliance with all related industry leading practice and standards and ensure Crossrail adopts practices which provide industry-leading value for money in controls.
3. Main Challenges of the Job
To interact effectively with a wide range of stakeholders, including senior internal and external stakeholders (who may have non-technical backgrounds), as well as being able to understand, support and challenge technical Delivery and Operations staff.
To develop and maintain effective relationships, and trust with key stakeholders including the Executives, Programme and Project Delivery Teams and Industry Partners.
To maintain an inquisitive, collaborative, proactive and responsive culture of excellence within the Programme Controls team. This should include the escalation of issues to enable focused and timely intervention by senior management.
To absorb, manage, analyse and interpret significant volumes of data, and articulate key trends and/or issues for management attention.
4. Dimensions & Interfaces (Internal and External)
Responsible for managing around 60 resources Crossrail the Programme.
Direct budgetary responsibilities of around £2.5m per annum are associated with this role.
Dotted line responsibility for cost management, risk management and change control that is functionally in Finance
Key interfaces include:
* Chief Finance Officer
* Chief Programme Officer
* Chief Projects Officer
* Commercial Director
* Head of Reporting
* Head of Construction Planning
* Head of Programme Risk
* Head of Cost
* CRL Executive and Board
* Joint Sponsor Team and Programme Representative
* The Senior Leadership Team
* CRL Finance Function
* Industry Partners
* Industry Forums, Initiatives and Peer Group
5. Person Specification
Bachelor of Science Degree in Engineering, Business, Construction Management, Quantity Surveying or equivalent experience and training.
Substantial relevant experience including programme and project controls experience on major infrastructure programmes.
Expert knowledge of all programme controls functions (including schedule, cost, risk, reporting and change control).
Appropriate knowledge of programme control tools and methodologies such as Primavera P6, critical-path analysis, earned value analysis, and Monte Carlo analysis.
Experience of complex engineering programmes at commissioning and entry into service phases
Commercial awareness re: supply chain engagement and contracting mechanisms
Familiarity with other key computer packages (Word, Excel, PowerPoint and Web applications)
Experience of working in a large team, used to handling competing priorities and challenging deadlines.
Proven people manager and team leader with excellent communications skills, gravitas and experience of reporting at Board level
JOB TITLE Programme Controls Director
LOCATION Working from home to start and then Stratford, London
SALARY Attractive, Fixed term contract
Duration 31/12/21
Crossrail will change the way people travel across London – whether they’re meeting a busy work schedule or working out at the gym. But it’s more than a railway. It will support regeneration across the capital and could add up to £42billion to the economy. And, as you build up your expertise working with the latest technology, we’ll help you to enhance your performance too.
We are currently seeking an Programme Controls Director to be responsible for the direction of all Programme Controls activity across the entire Crossrail Programme (including planning, cost management, risk management, commercial assurance, reporting and management against the Programme Measurement Baseline). The Programme Controls function is responsible for setting the programme management standards and procedures, providing assurance and governance that the standards and procedures are complied with and ensuring appropriate planned, actual and forecast data is provided and summarised in accurate, useful and timely reports.
Also responsible for providing various stakeholders ranging from external Sponsors, Crossrail Board/Executive, through to the Delivery teams at Programme, Group and Project levels timely and accurate information, acting as the “eyes and ears” of the Chief Programme Officer and CFO in achieving the programme’s performance measurement objectives.
Collaborate with other Support functions, particularly Commercial and Finance.
Principal Accountabilities
Provide functional leadership and technical direction for all Programme Controls staff, and day-to-day line management of direct reports
Provide strategic advice on cost/schedule integration, cost, risk and reporting issues affecting the Crossrail Programme.
Oversee the provision of accurate, succinct, informative, useful and timely reporting of Programme performance across the enterprise and its delivery partners. This includes periodic Board Reports, Management Information packs and Crossrail’s Semi-Annual Construction Reports, as well as the co-ordination of the data and reports used in the periodic programme governance meetings.
Maintain and evolve the integrated programme management system based around the fundamentals of robust data control.
Develop and implement appropriate transition strategies for the End-Programme transition to TfL.
Interface with customers, contractors and other outside personnel to ensure integration of Programme Controls tools and an easily accessible flow of data that is consistent and, as far as possible, free from duplication.
Produce accurate, succinct, focused, intelligent, rigorous, informative and timely reports and management information prepared in collaboration with leads and directors across Crossrail. Ensure consistency of approach and eliminate duplication as far as possible.
Support the Executive Directors and Project Directors by providing Programme Controls capabilities and services.
Ensure quality of Programme Controls information through use of standardised tools, integrated programme and project control processes and systems. As a minimum these processes (and associated systems) should include:
* Schedule
* Cost/Schedule integration
* Cost management;
* Risk and issue management (including Quantitative Schedule and Cost Risk Analysis)
* Baseline control; and
* Reporting.
Seek to improve the effectiveness and efficiency of the programme controls processes and systems continuously.
Where required, develop and implement effective and efficient Programme Controls training and communication activities.
Demonstrate compliance with all related industry leading practice and standards and ensure Crossrail adopts practices which provide industry-leading value for money in controls.
Take reasonable care of your own and others’ health and safety and of those who may be affected in the day-to-day delivery of this role by taking personal responsibility for working to the Crossrail Target Zero principles.
Co-operate with Crossrail in all matters relating to health and safety, including following safe working procedures at all times.
Act as a role model for Crossrail’s vision and values, behaving in ways that are in alignment with Crossrail’s Ways of Working. Encourage and support others to do so too.
Promote equality and inclusivity in the workplace and adopt appropriate behaviour when interacting with colleagues.
Take necessary care to properly protect the confidentiality, integrity and availability of corporate information from unauthorised disclosure, modification or destruction. Never knowingly put Crossrail’s information or information systems at risk.
Main Challenges of the Job
* To interact effectively with a wide range of stakeholders, including senior internal and external stakeholders (who may have non-technical backgrounds), as well as being able to understand, support and challenge technical Delivery and Operations staff.
* To develop and maintain effective relationships, and trust with key stakeholders including the Executives, Programme and Project Delivery Teams and Industry Partners.
* To maintain an inquisitive, collaborative, proactive and responsive culture of excellence within the Programme Controls team. This should include the escalation of issues to enable focused and timely intervention by senior management.
* To absorb, manage, analyse and interpret significant volumes of data, and articulate key trends and/or issues for management attention.
Dimensions & Interfaces (Internal and External)
* Responsible for managing around 60 resources Crossrail the Programme.
* Direct budgetary responsibilities of around £2.5m per annum are associated with this role.
* Dotted line responsibility for cost management, risk management and change control that is functionally in Finance
Key interfaces include:
Chief Finance Officer
Chief Programme Officer
Chief Projects Officer
Commercial Director
Head of Reporting
Head of Construction Planning
Head of Programme Risk
Head of Cost
CRL Executive and Board
Joint Sponsor Team and Programme Representative
The Senior Leadership Team
CRL Finance Function
Industry Partners
Industry Forums, Initiatives and Peer Group
Person Specification
* Bachelor of Science Degree in Engineering, Business, Construction Management, Quantity Surveying or equivalent experience and training.
* Substantial relevant experience including programme and project controls experience on major infrastructure programmes.
* Expert knowledge of all programme controls functions (including schedule, cost, risk, reporting and change control).
* Appropriate knowledge of programme control tools and methodologies such as Primavera P6, critical-path analysis, earned value analysis, and Monte Carlo analysis.
* Experience of complex engineering programmes at commissioning and entry into service phases
* Commercial awareness re: supply chain engagement and contracting mechanisms
* Familiarity with other key computer packages (Word, Excel, PowerPoint and Web applications)
* Experience of working in a large team, used to handling competing priorities and challenging deadlines.
* Proven people manager and team leader with excellent communications skills, gravitas and experience of reporting at Board level
Jun 23, 2020
JOB TITLE Programme Controls Director
LOCATION Working from home to start and then Stratford, London
SALARY Attractive, Fixed term contract
Duration 31/12/21
Crossrail will change the way people travel across London – whether they’re meeting a busy work schedule or working out at the gym. But it’s more than a railway. It will support regeneration across the capital and could add up to £42billion to the economy. And, as you build up your expertise working with the latest technology, we’ll help you to enhance your performance too.
We are currently seeking an Programme Controls Director to be responsible for the direction of all Programme Controls activity across the entire Crossrail Programme (including planning, cost management, risk management, commercial assurance, reporting and management against the Programme Measurement Baseline). The Programme Controls function is responsible for setting the programme management standards and procedures, providing assurance and governance that the standards and procedures are complied with and ensuring appropriate planned, actual and forecast data is provided and summarised in accurate, useful and timely reports.
Also responsible for providing various stakeholders ranging from external Sponsors, Crossrail Board/Executive, through to the Delivery teams at Programme, Group and Project levels timely and accurate information, acting as the “eyes and ears” of the Chief Programme Officer and CFO in achieving the programme’s performance measurement objectives.
Collaborate with other Support functions, particularly Commercial and Finance.
Principal Accountabilities
Provide functional leadership and technical direction for all Programme Controls staff, and day-to-day line management of direct reports
Provide strategic advice on cost/schedule integration, cost, risk and reporting issues affecting the Crossrail Programme.
Oversee the provision of accurate, succinct, informative, useful and timely reporting of Programme performance across the enterprise and its delivery partners. This includes periodic Board Reports, Management Information packs and Crossrail’s Semi-Annual Construction Reports, as well as the co-ordination of the data and reports used in the periodic programme governance meetings.
Maintain and evolve the integrated programme management system based around the fundamentals of robust data control.
Develop and implement appropriate transition strategies for the End-Programme transition to TfL.
Interface with customers, contractors and other outside personnel to ensure integration of Programme Controls tools and an easily accessible flow of data that is consistent and, as far as possible, free from duplication.
Produce accurate, succinct, focused, intelligent, rigorous, informative and timely reports and management information prepared in collaboration with leads and directors across Crossrail. Ensure consistency of approach and eliminate duplication as far as possible.
Support the Executive Directors and Project Directors by providing Programme Controls capabilities and services.
Ensure quality of Programme Controls information through use of standardised tools, integrated programme and project control processes and systems. As a minimum these processes (and associated systems) should include:
* Schedule
* Cost/Schedule integration
* Cost management;
* Risk and issue management (including Quantitative Schedule and Cost Risk Analysis)
* Baseline control; and
* Reporting.
Seek to improve the effectiveness and efficiency of the programme controls processes and systems continuously.
Where required, develop and implement effective and efficient Programme Controls training and communication activities.
Demonstrate compliance with all related industry leading practice and standards and ensure Crossrail adopts practices which provide industry-leading value for money in controls.
Take reasonable care of your own and others’ health and safety and of those who may be affected in the day-to-day delivery of this role by taking personal responsibility for working to the Crossrail Target Zero principles.
Co-operate with Crossrail in all matters relating to health and safety, including following safe working procedures at all times.
Act as a role model for Crossrail’s vision and values, behaving in ways that are in alignment with Crossrail’s Ways of Working. Encourage and support others to do so too.
Promote equality and inclusivity in the workplace and adopt appropriate behaviour when interacting with colleagues.
Take necessary care to properly protect the confidentiality, integrity and availability of corporate information from unauthorised disclosure, modification or destruction. Never knowingly put Crossrail’s information or information systems at risk.
Main Challenges of the Job
* To interact effectively with a wide range of stakeholders, including senior internal and external stakeholders (who may have non-technical backgrounds), as well as being able to understand, support and challenge technical Delivery and Operations staff.
* To develop and maintain effective relationships, and trust with key stakeholders including the Executives, Programme and Project Delivery Teams and Industry Partners.
* To maintain an inquisitive, collaborative, proactive and responsive culture of excellence within the Programme Controls team. This should include the escalation of issues to enable focused and timely intervention by senior management.
* To absorb, manage, analyse and interpret significant volumes of data, and articulate key trends and/or issues for management attention.
Dimensions & Interfaces (Internal and External)
* Responsible for managing around 60 resources Crossrail the Programme.
* Direct budgetary responsibilities of around £2.5m per annum are associated with this role.
* Dotted line responsibility for cost management, risk management and change control that is functionally in Finance
Key interfaces include:
Chief Finance Officer
Chief Programme Officer
Chief Projects Officer
Commercial Director
Head of Reporting
Head of Construction Planning
Head of Programme Risk
Head of Cost
CRL Executive and Board
Joint Sponsor Team and Programme Representative
The Senior Leadership Team
CRL Finance Function
Industry Partners
Industry Forums, Initiatives and Peer Group
Person Specification
* Bachelor of Science Degree in Engineering, Business, Construction Management, Quantity Surveying or equivalent experience and training.
* Substantial relevant experience including programme and project controls experience on major infrastructure programmes.
* Expert knowledge of all programme controls functions (including schedule, cost, risk, reporting and change control).
* Appropriate knowledge of programme control tools and methodologies such as Primavera P6, critical-path analysis, earned value analysis, and Monte Carlo analysis.
* Experience of complex engineering programmes at commissioning and entry into service phases
* Commercial awareness re: supply chain engagement and contracting mechanisms
* Familiarity with other key computer packages (Word, Excel, PowerPoint and Web applications)
* Experience of working in a large team, used to handling competing priorities and challenging deadlines.
* Proven people manager and team leader with excellent communications skills, gravitas and experience of reporting at Board level