Purpose of the Role To provide on site lettings and property management services to exciting build to rent residential schemes in the Thames Valley - The Cavalry has a total of 220 apartments across the two schemes. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is always provided to residents, engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Coach, train, develop and engage site team members Reporting building issues to the relevant member of the team Clear communication of important information, ensuring appropriate channels are used Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Processing offers and completing all tenancy documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Creating a community feel through communication, events and innovations To act as first point of call next to the RSM for residents to report maintenance issues or other requests Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns To support the RSM to ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills Working Hours - 40 Hours per week - 5 days over 7 Salary - £32,000+ up to 10% discretionary bonus Please see our Benefits Booklet for more information.
Mar 15, 2024
Full time
Purpose of the Role To provide on site lettings and property management services to exciting build to rent residential schemes in the Thames Valley - The Cavalry has a total of 220 apartments across the two schemes. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is always provided to residents, engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Coach, train, develop and engage site team members Reporting building issues to the relevant member of the team Clear communication of important information, ensuring appropriate channels are used Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Processing offers and completing all tenancy documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Creating a community feel through communication, events and innovations To act as first point of call next to the RSM for residents to report maintenance issues or other requests Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns To support the RSM to ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills Working Hours - 40 Hours per week - 5 days over 7 Salary - £32,000+ up to 10% discretionary bonus Please see our Benefits Booklet for more information.
Facilities Assistant Location: Central Cambridge Salary: £23-26k Hours: 40 hours per week, all year round (52 weeks). On-site for 9 hours per day, with flexible start and end time Join our team client's team in a private school as a Facilities Assistant and contribute to maintaining a clean, safe, and secure school environment. Working closely with the Facilities Manager, you will be responsible for routine maintenance, cleaning, security checks, and various site management duties. The role involves flexibility and adaptability, as well as a commitment to the overall well-being and safety of our school community. Key Responsibilities: Maintenance and Refurbishment: Conduct routine maintenance, refurbishment, and minor repairs. Assist in supervising external contractors and follow site use directives from the Facilities Manager. General Duties: Perform porterage duties, including moving deliveries, furniture, and equipment. Maintain general school premises, furniture, and fittings, reporting any issues to the Facilities Manager. Cleaning: Carry out daily cleaning and ad-hoc duties during school sessions. Handle emergency cleaning tasks such as gritting and spillage cleanup. Security: Conduct end-of-day checks, ensuring windows, doors, and gates are locked. Report security and safety matters to the Facilities Manager. Health and Safety: Ensure a safe working and learning environment in compliance with relevant legislation. Provide safe access to the school during cold weather conditions. Other Areas of Responsibility: Undertake various tasks as directed by the Facilities Manager. Assist with decoration works, prepare for school events, and drive the school minibus when required (training provided). Person Specification: Essential: Experience in a similar role or the ability to demonstrate required competencies. Excellent interpersonal and communication skills. Friendly, approachable, and able to handle challenging situations. Ability to work independently and as part of a team. Flexibility and adaptability to handle multiple tasks under pressure. Manual handling experience and ability to use basic hand tools. Awareness of health and safety practices. Full and clean UK driving license. Commitment to safeguarding and promoting the welfare of colleagues and pupils. Desirable: First Aid qualification. MiDAS training certificate for minibus driving. Relevant qualification in Building Maintenance, Multi-Trade Repair, Electrical Installations, or Plumbing. Completion of relevant training courses (e.g., IOSH, Asbestos Awareness, Legionella Awareness). Holidays: Annual holiday entitlement: 5.6 weeks (inclusive of Bank Holidays). If you are interested in the role of Facilities Assistant and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Mar 15, 2024
Full time
Facilities Assistant Location: Central Cambridge Salary: £23-26k Hours: 40 hours per week, all year round (52 weeks). On-site for 9 hours per day, with flexible start and end time Join our team client's team in a private school as a Facilities Assistant and contribute to maintaining a clean, safe, and secure school environment. Working closely with the Facilities Manager, you will be responsible for routine maintenance, cleaning, security checks, and various site management duties. The role involves flexibility and adaptability, as well as a commitment to the overall well-being and safety of our school community. Key Responsibilities: Maintenance and Refurbishment: Conduct routine maintenance, refurbishment, and minor repairs. Assist in supervising external contractors and follow site use directives from the Facilities Manager. General Duties: Perform porterage duties, including moving deliveries, furniture, and equipment. Maintain general school premises, furniture, and fittings, reporting any issues to the Facilities Manager. Cleaning: Carry out daily cleaning and ad-hoc duties during school sessions. Handle emergency cleaning tasks such as gritting and spillage cleanup. Security: Conduct end-of-day checks, ensuring windows, doors, and gates are locked. Report security and safety matters to the Facilities Manager. Health and Safety: Ensure a safe working and learning environment in compliance with relevant legislation. Provide safe access to the school during cold weather conditions. Other Areas of Responsibility: Undertake various tasks as directed by the Facilities Manager. Assist with decoration works, prepare for school events, and drive the school minibus when required (training provided). Person Specification: Essential: Experience in a similar role or the ability to demonstrate required competencies. Excellent interpersonal and communication skills. Friendly, approachable, and able to handle challenging situations. Ability to work independently and as part of a team. Flexibility and adaptability to handle multiple tasks under pressure. Manual handling experience and ability to use basic hand tools. Awareness of health and safety practices. Full and clean UK driving license. Commitment to safeguarding and promoting the welfare of colleagues and pupils. Desirable: First Aid qualification. MiDAS training certificate for minibus driving. Relevant qualification in Building Maintenance, Multi-Trade Repair, Electrical Installations, or Plumbing. Completion of relevant training courses (e.g., IOSH, Asbestos Awareness, Legionella Awareness). Holidays: Annual holiday entitlement: 5.6 weeks (inclusive of Bank Holidays). If you are interested in the role of Facilities Assistant and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
MMP Consultancy are currently recruiting for a FM Operations Manager to support one of our clients in Essex.
The Main duties for this role are the following:
* Leading the day to day delivery of all hard and soft Facilities Management Services across the Council's operational estate, ensuring the effective and safe operation of all operational buildings for the benefits of service users, visitors and staff.
* Managing maintenance, improvement and compliance works across the estate, managing contractors and project teams as required.
* Manage Facilities Assistants to undertake a programme of minor works/light maintenance tasks (i.e. painting, replacing light tubes, unblocking toilets, rehanging doors etc) in an efficient and cost effective manner;
* Ensure that the need for repairs, maintenance and small building works are identified and logged and manage any works undertaken by contractors and suppliers to ensure quality and timescales are met within the agreed budgets;
* Develop reactive, planned and cyclical maintenance and repairs programmes and support procurement processes as required. Manage staff or contractors undertaking works and ensure that appropriate safety measures (i.e. method statements) are in place and that works are completed satisfactorily; and
* Ensure that all contractors are in possession of relevant building information (i.e. health and safety file and asbestos records) prior to commencing any works.
What you will need:
* Experience in the management and delivery of Facilities Management services to time, cost and quality
* Knowledge of modern facilities management methods and how to apply them
Oct 27, 2020
MMP Consultancy are currently recruiting for a FM Operations Manager to support one of our clients in Essex.
The Main duties for this role are the following:
* Leading the day to day delivery of all hard and soft Facilities Management Services across the Council's operational estate, ensuring the effective and safe operation of all operational buildings for the benefits of service users, visitors and staff.
* Managing maintenance, improvement and compliance works across the estate, managing contractors and project teams as required.
* Manage Facilities Assistants to undertake a programme of minor works/light maintenance tasks (i.e. painting, replacing light tubes, unblocking toilets, rehanging doors etc) in an efficient and cost effective manner;
* Ensure that the need for repairs, maintenance and small building works are identified and logged and manage any works undertaken by contractors and suppliers to ensure quality and timescales are met within the agreed budgets;
* Develop reactive, planned and cyclical maintenance and repairs programmes and support procurement processes as required. Manage staff or contractors undertaking works and ensure that appropriate safety measures (i.e. method statements) are in place and that works are completed satisfactorily; and
* Ensure that all contractors are in possession of relevant building information (i.e. health and safety file and asbestos records) prior to commencing any works.
What you will need:
* Experience in the management and delivery of Facilities Management services to time, cost and quality
* Knowledge of modern facilities management methods and how to apply them
Construction Recruitment
London, South East England
Block Property Manager – Surrey / London Borders. Alternating, one week home based, one week in the SW London office! Full drivers licence required. IRPM advantageous but not essential - a desire to complete this is great and funding is offered!
Experienced Block Property Manager required to manage a great portfolio of residential developments. Working for this well-established Property Company, the successful Block Property Manager, will be part of a well-established team and be responsible for managing in the region of 15 residential blocks comprising approximately 500 units. All blocks are based within an hour of the office in South West London.
You will have a minimum of 18 months block management experience where you have been responsible for your own portfolio and will have experience in managing minor and major works (S20), contractor coordination, undertaking site inspections, AGM’s, service charge budgeting and all leaseholder liaison.
The position may also suit an Assistant Block Property Manager with a few years’ experience who is looking for their next career move.
Experienced Block Property Manager required to manage a great portfolio of residential developments. Working for this well-established Property Company, the successful Block Property Manager, will work as part of a well-established team and be responsible for managing in the region of 15 residential blocks comprising approximately 500 units. All blocks are based within an hour of the office in South West London.
Oct 17, 2020
Full time
Block Property Manager – Surrey / London Borders. Alternating, one week home based, one week in the SW London office! Full drivers licence required. IRPM advantageous but not essential - a desire to complete this is great and funding is offered!
Experienced Block Property Manager required to manage a great portfolio of residential developments. Working for this well-established Property Company, the successful Block Property Manager, will be part of a well-established team and be responsible for managing in the region of 15 residential blocks comprising approximately 500 units. All blocks are based within an hour of the office in South West London.
You will have a minimum of 18 months block management experience where you have been responsible for your own portfolio and will have experience in managing minor and major works (S20), contractor coordination, undertaking site inspections, AGM’s, service charge budgeting and all leaseholder liaison.
The position may also suit an Assistant Block Property Manager with a few years’ experience who is looking for their next career move.
Experienced Block Property Manager required to manage a great portfolio of residential developments. Working for this well-established Property Company, the successful Block Property Manager, will work as part of a well-established team and be responsible for managing in the region of 15 residential blocks comprising approximately 500 units. All blocks are based within an hour of the office in South West London.
Responsible for:
Role purpose and role dimensions:
Facilities Management
This will involve:
* Ensure that all buildings are open and closed as required and that daily building inspections are undertaken and all issues logged at the earliest opportunity;
* Ensuring the safety of staff and visitors by implementing security protocols, preventing unauthorised persons entering buildings/land, using/monitoring CCTV, encouraging the wearing of staff ID badges, patrolling buildings and grounds and responding to or escalating any issues identified;
* Ensure that all systems and processes are function and up to date to support the work of Facilities Assistants and others, including CCTV etc;
* Manage and monitor the delivery of all day to day activity in respect of security/concierge services, portering, post, deliveries, cleaning, snow clearance/gritting and furniture moves etc and ensure that buildings are kept clean and free from litter/debris;
* Ensure that all front of house services are provided to a high standard under a professional and customer focussed approach that presents visitors with a positive impression of the Council; and
* Ensure energy usage is effectively monitored and managed across the Council’s operational estate and actively take steps to reduce energy usage where possible.
Building Maintenance
This will involve:
* Manage Facilities Assistants to undertake a programme of minor works/light maintenance tasks (i.e. painting, replacing light tubes, unblocking toilets, rehanging doors etc) in an efficient and cost effective manner;
* Ensure that the need for repairs, maintenance and small building works are identified and logged and manage any works undertaken by contractors and suppliers to ensure quality and timescales are met within the agreed budgets;
* Develop reactive, planned and cyclical maintenance and repairs programmes and support procurement processes as required. Manage staff or contractors undertaking works and ensure that appropriate safety measures (i.e. method statements) are in place and that works are completed satisfactorily; and
* Ensure that all contractors are in possession of relevant building information (i.e. health and safety file and asbestos records) prior to commencing any works.
Minimum education/ qualifications:
Minimum
* 5 years FM management experience in a similar role
* IOSH or NEBOSH
* IWFM Level 5
* Membership of BIFM
* Membership of a relevant professional body
Desirable
* Project Management qualification, i.e. PRINCE2, Agile etc.
* AssocRICS
* Experience within a PFI environment
* Knowledge of CDM regulations and building contracts
Minimum experience/ knowledge/ skills:
Experience
* Experience in the management and delivery of Facilities Management services to time, cost and quality
* Knowledge of modern facilities management methods and how to apply them
* Experience in ICT and able to use technology to deliver service improvement/efficiencies through improving working processes
* Experience of successfully managing projects and awareness of the importance of managing issues and risks
* Good working knowledge of health and safety and ability to interpret policy and legislation and implement best practice across all service line working practices
* Ability to manage customer and contractor relations and forge strong networks and alliances with internal teams, contractors and suppliers
* A sound knowledge of best practice in performance management and the ability to develop a performance management culture within a facilities management environment
* Ability to demonstrate leadership in emergency situations and to formulate effective and appropriate responses on the basis of sound technical knowledge
Leading the day to day delivery of all hard and soft Facilities Management Services across the Council’s operational estate, ensuring the effective and safe operation of all operational buildings for the benefits of service users, visitors and staff.
Managing maintenance, improvement and compliance works across the estate, managing contractors and project teams as required.
Responsibility for Facilities Operations team as well as any contractors appointed from time to time
Sep 28, 2020
Responsible for:
Role purpose and role dimensions:
Facilities Management
This will involve:
* Ensure that all buildings are open and closed as required and that daily building inspections are undertaken and all issues logged at the earliest opportunity;
* Ensuring the safety of staff and visitors by implementing security protocols, preventing unauthorised persons entering buildings/land, using/monitoring CCTV, encouraging the wearing of staff ID badges, patrolling buildings and grounds and responding to or escalating any issues identified;
* Ensure that all systems and processes are function and up to date to support the work of Facilities Assistants and others, including CCTV etc;
* Manage and monitor the delivery of all day to day activity in respect of security/concierge services, portering, post, deliveries, cleaning, snow clearance/gritting and furniture moves etc and ensure that buildings are kept clean and free from litter/debris;
* Ensure that all front of house services are provided to a high standard under a professional and customer focussed approach that presents visitors with a positive impression of the Council; and
* Ensure energy usage is effectively monitored and managed across the Council’s operational estate and actively take steps to reduce energy usage where possible.
Building Maintenance
This will involve:
* Manage Facilities Assistants to undertake a programme of minor works/light maintenance tasks (i.e. painting, replacing light tubes, unblocking toilets, rehanging doors etc) in an efficient and cost effective manner;
* Ensure that the need for repairs, maintenance and small building works are identified and logged and manage any works undertaken by contractors and suppliers to ensure quality and timescales are met within the agreed budgets;
* Develop reactive, planned and cyclical maintenance and repairs programmes and support procurement processes as required. Manage staff or contractors undertaking works and ensure that appropriate safety measures (i.e. method statements) are in place and that works are completed satisfactorily; and
* Ensure that all contractors are in possession of relevant building information (i.e. health and safety file and asbestos records) prior to commencing any works.
Minimum education/ qualifications:
Minimum
* 5 years FM management experience in a similar role
* IOSH or NEBOSH
* IWFM Level 5
* Membership of BIFM
* Membership of a relevant professional body
Desirable
* Project Management qualification, i.e. PRINCE2, Agile etc.
* AssocRICS
* Experience within a PFI environment
* Knowledge of CDM regulations and building contracts
Minimum experience/ knowledge/ skills:
Experience
* Experience in the management and delivery of Facilities Management services to time, cost and quality
* Knowledge of modern facilities management methods and how to apply them
* Experience in ICT and able to use technology to deliver service improvement/efficiencies through improving working processes
* Experience of successfully managing projects and awareness of the importance of managing issues and risks
* Good working knowledge of health and safety and ability to interpret policy and legislation and implement best practice across all service line working practices
* Ability to manage customer and contractor relations and forge strong networks and alliances with internal teams, contractors and suppliers
* A sound knowledge of best practice in performance management and the ability to develop a performance management culture within a facilities management environment
* Ability to demonstrate leadership in emergency situations and to formulate effective and appropriate responses on the basis of sound technical knowledge
Leading the day to day delivery of all hard and soft Facilities Management Services across the Council’s operational estate, ensuring the effective and safe operation of all operational buildings for the benefits of service users, visitors and staff.
Managing maintenance, improvement and compliance works across the estate, managing contractors and project teams as required.
Responsibility for Facilities Operations team as well as any contractors appointed from time to time
Construction Recruitment
Cambridge, Cambridgeshire
Objective of Role
The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment.
Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads.
Key Responsibilities and Deliverables Facilities (property/portfolio) Management; • Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement)and/or any other client agreed initiatives. • To assist in the delivery of 'Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners. • To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. • Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant’s compliance with covenants. • Report to Surveyors in accordance with an agreed procedure, ensuring the Regional Facilities Manager (RFM) is kept informed on matters relating to standards of facilities management. • To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. • To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. • To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas. • In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. • Monitor contractor performance against agreed standards. Review service contracts as appropriate. • Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM. • To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. • To work with other aspects of JLLs 'Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. • To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner.
• Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. • Assist and liaise with building surveyors/architects/consultants on major works. • With the Surveyors, identify and arrange minor planned works. • To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. • Prepare site regulations and issue permits to work for all contractor activities on site. • To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect). • Establish and maintain proper site records in accordance with best practice rules. • Responsible for routine correspondence using standard documents and templates as appropriate. • Develop and maintain occupier handbooks as per defined standard for each site. • To monitor vacant/void property in conjunction with the clients’ insurance policy. • Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. • Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. • Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
Aug 15, 2020
Full time
Objective of Role
The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment.
Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads.
Key Responsibilities and Deliverables Facilities (property/portfolio) Management; • Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement)and/or any other client agreed initiatives. • To assist in the delivery of 'Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners. • To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. • Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant’s compliance with covenants. • Report to Surveyors in accordance with an agreed procedure, ensuring the Regional Facilities Manager (RFM) is kept informed on matters relating to standards of facilities management. • To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. • To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. • To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas. • In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. • Monitor contractor performance against agreed standards. Review service contracts as appropriate. • Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM. • To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. • To work with other aspects of JLLs 'Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. • To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner.
• Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. • Assist and liaise with building surveyors/architects/consultants on major works. • With the Surveyors, identify and arrange minor planned works. • To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. • Prepare site regulations and issue permits to work for all contractor activities on site. • To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect). • Establish and maintain proper site records in accordance with best practice rules. • Responsible for routine correspondence using standard documents and templates as appropriate. • Develop and maintain occupier handbooks as per defined standard for each site. • To monitor vacant/void property in conjunction with the clients’ insurance policy. • Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. • Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. • Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
Responsible for:
Role purpose and role dimensions:
Facilities Management
This will involve:
* Ensure that all buildings are open and closed as required and that daily building inspections are undertaken and all issues logged at the earliest opportunity;
* Ensuring the safety of staff and visitors by implementing security protocols, preventing unauthorised persons entering buildings/land, using/monitoring CCTV, encouraging the wearing of staff ID badges, patrolling buildings and grounds and responding to or escalating any issues identified;
* Ensure that all systems and processes are function and up to date to support the work of Facilities Assistants and others, including CCTV etc;
* Manage and monitor the delivery of all day to day activity in respect of security/concierge services, portering, post, deliveries, cleaning, snow clearance/gritting and furniture moves etc and ensure that buildings are kept clean and free from litter/debris;
* Ensure that all front of house services are provided to a high standard under a professional and customer focussed approach that presents visitors with a positive impression of the Council; and
* Ensure energy usage is effectively monitored and managed across the Council’s operational estate and actively take steps to reduce energy usage where possible.
Building Maintenance
This will involve:
* Manage Facilities Assistants to undertake a programme of minor works/light maintenance tasks (i.e. painting, replacing light tubes, unblocking toilets, rehanging doors etc) in an efficient and cost effective manner;
* Ensure that the need for repairs, maintenance and small building works are identified and logged and manage any works undertaken by contractors and suppliers to ensure quality and timescales are met within the agreed budgets;
* Develop reactive, planned and cyclical maintenance and repairs programmes and support procurement processes as required. Manage staff or contractors undertaking works and ensure that appropriate safety measures (i.e. method statements) are in place and that works are completed satisfactorily; and
* Ensure that all contractors are in possession of relevant building information (i.e. health and safety file and asbestos records) prior to commencing any works.
Minimum education/ qualifications:
Minimum
* 5 years FM management experience in a similar role
* IOSH or NEBOSH
* IWFM Level 5
* Membership of BIFM
* Membership of a relevant professional body
Desirable
* Project Management qualification, i.e. PRINCE2, Agile etc.
* AssocRICS
* Experience within a PFI environment
* Knowledge of CDM regulations and building contracts
Minimum experience/ knowledge/ skills:
Experience
* Experience in the management and delivery of Facilities Management services to time, cost and quality
* Knowledge of modern facilities management methods and how to apply them
* Experience in ICT and able to use technology to deliver service improvement/efficiencies through improving working processes
* Experience of successfully managing projects and awareness of the importance of managing issues and risks
* Good working knowledge of health and safety and ability to interpret policy and legislation and implement best practice across all service line working practices
* Ability to manage customer and contractor relations and forge strong networks and alliances with internal teams, contractors and suppliers
* A sound knowledge of best practice in performance management and the ability to develop a performance management culture within a facilities management environment
* Ability to demonstrate leadership in emergency situations and to formulate effective and appropriate responses on the basis of sound technical knowledge
Leading the day to day delivery of all hard and soft Facilities Management Services across the Council’s operational estate, ensuring the effective and safe operation of all operational buildings for the benefits of service users, visitors and staff.
Managing maintenance, improvement and compliance works across the estate, managing contractors and project teams as required.
Responsibility for Facilities Operations team as well as any contractors appointed from time to time
Jul 14, 2020
Responsible for:
Role purpose and role dimensions:
Facilities Management
This will involve:
* Ensure that all buildings are open and closed as required and that daily building inspections are undertaken and all issues logged at the earliest opportunity;
* Ensuring the safety of staff and visitors by implementing security protocols, preventing unauthorised persons entering buildings/land, using/monitoring CCTV, encouraging the wearing of staff ID badges, patrolling buildings and grounds and responding to or escalating any issues identified;
* Ensure that all systems and processes are function and up to date to support the work of Facilities Assistants and others, including CCTV etc;
* Manage and monitor the delivery of all day to day activity in respect of security/concierge services, portering, post, deliveries, cleaning, snow clearance/gritting and furniture moves etc and ensure that buildings are kept clean and free from litter/debris;
* Ensure that all front of house services are provided to a high standard under a professional and customer focussed approach that presents visitors with a positive impression of the Council; and
* Ensure energy usage is effectively monitored and managed across the Council’s operational estate and actively take steps to reduce energy usage where possible.
Building Maintenance
This will involve:
* Manage Facilities Assistants to undertake a programme of minor works/light maintenance tasks (i.e. painting, replacing light tubes, unblocking toilets, rehanging doors etc) in an efficient and cost effective manner;
* Ensure that the need for repairs, maintenance and small building works are identified and logged and manage any works undertaken by contractors and suppliers to ensure quality and timescales are met within the agreed budgets;
* Develop reactive, planned and cyclical maintenance and repairs programmes and support procurement processes as required. Manage staff or contractors undertaking works and ensure that appropriate safety measures (i.e. method statements) are in place and that works are completed satisfactorily; and
* Ensure that all contractors are in possession of relevant building information (i.e. health and safety file and asbestos records) prior to commencing any works.
Minimum education/ qualifications:
Minimum
* 5 years FM management experience in a similar role
* IOSH or NEBOSH
* IWFM Level 5
* Membership of BIFM
* Membership of a relevant professional body
Desirable
* Project Management qualification, i.e. PRINCE2, Agile etc.
* AssocRICS
* Experience within a PFI environment
* Knowledge of CDM regulations and building contracts
Minimum experience/ knowledge/ skills:
Experience
* Experience in the management and delivery of Facilities Management services to time, cost and quality
* Knowledge of modern facilities management methods and how to apply them
* Experience in ICT and able to use technology to deliver service improvement/efficiencies through improving working processes
* Experience of successfully managing projects and awareness of the importance of managing issues and risks
* Good working knowledge of health and safety and ability to interpret policy and legislation and implement best practice across all service line working practices
* Ability to manage customer and contractor relations and forge strong networks and alliances with internal teams, contractors and suppliers
* A sound knowledge of best practice in performance management and the ability to develop a performance management culture within a facilities management environment
* Ability to demonstrate leadership in emergency situations and to formulate effective and appropriate responses on the basis of sound technical knowledge
Leading the day to day delivery of all hard and soft Facilities Management Services across the Council’s operational estate, ensuring the effective and safe operation of all operational buildings for the benefits of service users, visitors and staff.
Managing maintenance, improvement and compliance works across the estate, managing contractors and project teams as required.
Responsibility for Facilities Operations team as well as any contractors appointed from time to time
An exciting opportunity has arisen working for a Healthcare provider based in London. My client is looking to recruit a Project Manager on an interim basis for 6 months with the view of a potential extension.
The Project Manager will work within the Capital Projects Department which provides a service to the Trust that ranges from Estates strategic planning, refurbishments, new builds, estates projects and minor capitals works.
Job Summary:
* To assist the Assistant Director of Capital Projects in all aspects for the Trust Capital Programme.
* To lead and develop a programme of strategic projects
* To be responsible for and oversee the design on a range of capital schemes as delegated, from inception to completion.
* Supervise and develop feasibility studies, specification of works, working drawings and contract documentation to enable schemes to finish on time within budget, in accordance with current legislation/NHS guidance and Trust Standing Financial Instructions.
* To assist in developing a quality approach to design and enhancement of the environment for patients, visitors and staff.
* Work closely with managers, clinicians and external consultants and be expected to work as an expert providing knowledge to all parties on the development and implementation of capital projects.
* To ensure the trusts estates development needs are met and the Trusts environment and image are developed through the built environment.
The Project Manager role covers a scheme of multiple minor capital infrastructure projects developed to address areas of backlog maintenance and business continuity risk. Proposed projects are broadly grouped under the following categories:
? Water safety;
? Fire compliance;
? Electrical infrastructure;
? Ventilation and cooling systems, and;
? General backlog
The successful candidate will have at least 2 years experience working within the NHS, in a Project Management role, covering construction refurbishment projects. It is very desirable for the successful candidate to have P22 project experience. Please note, this role is not an IT position.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 1 week of the closing date, please assume that you have not been shortlisted
Apr 26, 2020
An exciting opportunity has arisen working for a Healthcare provider based in London. My client is looking to recruit a Project Manager on an interim basis for 6 months with the view of a potential extension.
The Project Manager will work within the Capital Projects Department which provides a service to the Trust that ranges from Estates strategic planning, refurbishments, new builds, estates projects and minor capitals works.
Job Summary:
* To assist the Assistant Director of Capital Projects in all aspects for the Trust Capital Programme.
* To lead and develop a programme of strategic projects
* To be responsible for and oversee the design on a range of capital schemes as delegated, from inception to completion.
* Supervise and develop feasibility studies, specification of works, working drawings and contract documentation to enable schemes to finish on time within budget, in accordance with current legislation/NHS guidance and Trust Standing Financial Instructions.
* To assist in developing a quality approach to design and enhancement of the environment for patients, visitors and staff.
* Work closely with managers, clinicians and external consultants and be expected to work as an expert providing knowledge to all parties on the development and implementation of capital projects.
* To ensure the trusts estates development needs are met and the Trusts environment and image are developed through the built environment.
The Project Manager role covers a scheme of multiple minor capital infrastructure projects developed to address areas of backlog maintenance and business continuity risk. Proposed projects are broadly grouped under the following categories:
? Water safety;
? Fire compliance;
? Electrical infrastructure;
? Ventilation and cooling systems, and;
? General backlog
The successful candidate will have at least 2 years experience working within the NHS, in a Project Management role, covering construction refurbishment projects. It is very desirable for the successful candidate to have P22 project experience. Please note, this role is not an IT position.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 1 week of the closing date, please assume that you have not been shortlisted
Assistant Facilities Manager looking for a role where you will be developed and your career will progress? My client is a leading managing agent and is looking for an Assistant Facilities Manager with excellent customer and occupier engagement skills, an eye for detail, and an understanding of accounting/service charge. The role offers a great opportunity to work in a client facing role with one of their key clients within central London, and offers scope for development and progression within the wider FM team.
For this Assistant Facilities Manager role, health & Safety / environmental management systems / statutory & regulatory compliance knowledge and experience as well as contractor management exposure is essential - you'll be taught how to put together a full service charge budget and put through the courses you need to progress to that next step!
Assistant Facilities Manager: You will be: liaising with tenants & FM contractors, implementing minor works, producing FM reports, help prepare service charge budgets and be responsible for the day to day running of a good quality multi-tenanted building. IOSH or NEBOSH is a must!
This is an exciting opportunity for an Assistant Facilities Manager with experience in a multi-occupied Facilities Management environment and is based in the West End. You must have strong client liaison skills and a good customer focussed approach. IOSH / NEBOSH is essential.
Mar 21, 2020
Full time
Assistant Facilities Manager looking for a role where you will be developed and your career will progress? My client is a leading managing agent and is looking for an Assistant Facilities Manager with excellent customer and occupier engagement skills, an eye for detail, and an understanding of accounting/service charge. The role offers a great opportunity to work in a client facing role with one of their key clients within central London, and offers scope for development and progression within the wider FM team.
For this Assistant Facilities Manager role, health & Safety / environmental management systems / statutory & regulatory compliance knowledge and experience as well as contractor management exposure is essential - you'll be taught how to put together a full service charge budget and put through the courses you need to progress to that next step!
Assistant Facilities Manager: You will be: liaising with tenants & FM contractors, implementing minor works, producing FM reports, help prepare service charge budgets and be responsible for the day to day running of a good quality multi-tenanted building. IOSH or NEBOSH is a must!
This is an exciting opportunity for an Assistant Facilities Manager with experience in a multi-occupied Facilities Management environment and is based in the West End. You must have strong client liaison skills and a good customer focussed approach. IOSH / NEBOSH is essential.
Brown and Wills Recruitment Ltd
Leatherhead, Surrey, UK
Here at Brown & Wills we are working with one of the most exciting construction procurement specialists who specialise with major retail clients. This consultancy offers Project Management, Quantity Surveying, Programme Management and Contract Administration for clients throughout the UK and Europe.
The Role
Our client is working for a major retail client who has been allocated over 100 projects for delivery which will require an Assistant/Graduate Project Manager to help assist with the delivery.
The programme for 2017 would be to deliver 50-60 refurbishments of the client's properties. They will all be minor works refurbishments with values between £30k - £80k per property.
The role requires extensive communication skills, stakeholder engagement, commercial management, Main Contractor and Supply chain management and the ability to successfully delivery projects to a high quality. Ideally, you will have come from a Graduate background in a discipline relevant to cost management and/or construction.
You must be willing to travel to sites in the South West and South East and have the ability to work from home.
Next step
We would initially look to begin this contract on a day rate, however for an outstanding candidate our client would consider a permanent position within the group.
We would look to appoint you toward the end of February so please do send your details for immediate consideration.
"Brown and Wills Recruitment Ltd values equality and promotes diversity in employment. We encourage and welcome applications from all sections of the community
Jan 22, 2017
Here at Brown & Wills we are working with one of the most exciting construction procurement specialists who specialise with major retail clients. This consultancy offers Project Management, Quantity Surveying, Programme Management and Contract Administration for clients throughout the UK and Europe.
The Role
Our client is working for a major retail client who has been allocated over 100 projects for delivery which will require an Assistant/Graduate Project Manager to help assist with the delivery.
The programme for 2017 would be to deliver 50-60 refurbishments of the client's properties. They will all be minor works refurbishments with values between £30k - £80k per property.
The role requires extensive communication skills, stakeholder engagement, commercial management, Main Contractor and Supply chain management and the ability to successfully delivery projects to a high quality. Ideally, you will have come from a Graduate background in a discipline relevant to cost management and/or construction.
You must be willing to travel to sites in the South West and South East and have the ability to work from home.
Next step
We would initially look to begin this contract on a day rate, however for an outstanding candidate our client would consider a permanent position within the group.
We would look to appoint you toward the end of February so please do send your details for immediate consideration.
"Brown and Wills Recruitment Ltd values equality and promotes diversity in employment. We encourage and welcome applications from all sections of the community