Join us as an Area Security Officer in Falkirk where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around at various sites in and around Falkirk so no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Falkirk and surrounding areas Pay Rate: £11.44 Hours: Average 42.5 hours per week Shifts: Days only - 8:45am to 5:15pm Must drive and have own vehicle to get to sites. SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G315) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Apr 17, 2024
Full time
Join us as an Area Security Officer in Falkirk where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around at various sites in and around Falkirk so no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Falkirk and surrounding areas Pay Rate: £11.44 Hours: Average 42.5 hours per week Shifts: Days only - 8:45am to 5:15pm Must drive and have own vehicle to get to sites. SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G315) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
About the Role There is currently an opportunity for an Assistant Home Ownership Officer to join the Home Ownership Team. You will be a key member of the team providing an effective, efficient and a customer focused housing management service to the Association s leaseholders and shared ownership schemes. Hightown Housing Association works across Bedfordshire, Hertfordshire, Buckinghamshire and Berkshire developing and managing shared ownership, leasehold, general needs and supported housing. Currently managing in excess of 1200 shared ownership and leasehold properties, we expect the portfolio to increase to over 1500 in the next three years we also manage non-standard rent groups such as rent to buy and intermediate rent. About You We are looking for somebody with a "can do, will do" approach, who is computer literate, numerate and able to work as part of a team. Experience in a housing management and service charge/rent arrears recovery is desirable. You must have a full drivers licence and a car. The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service 33,432 pa for a 35 hour a week contract and bonuses available on top of your basic salary Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Workplace pension scheme Life assurance of three times your annual salary Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Free on-site gym Close Date: Wednesday 1st May 2024 Interview Date: To be confirmed To apply for this position please click the apply link below and complete an online application form. We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Apr 17, 2024
Full time
About the Role There is currently an opportunity for an Assistant Home Ownership Officer to join the Home Ownership Team. You will be a key member of the team providing an effective, efficient and a customer focused housing management service to the Association s leaseholders and shared ownership schemes. Hightown Housing Association works across Bedfordshire, Hertfordshire, Buckinghamshire and Berkshire developing and managing shared ownership, leasehold, general needs and supported housing. Currently managing in excess of 1200 shared ownership and leasehold properties, we expect the portfolio to increase to over 1500 in the next three years we also manage non-standard rent groups such as rent to buy and intermediate rent. About You We are looking for somebody with a "can do, will do" approach, who is computer literate, numerate and able to work as part of a team. Experience in a housing management and service charge/rent arrears recovery is desirable. You must have a full drivers licence and a car. The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service 33,432 pa for a 35 hour a week contract and bonuses available on top of your basic salary Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Workplace pension scheme Life assurance of three times your annual salary Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Free on-site gym Close Date: Wednesday 1st May 2024 Interview Date: To be confirmed To apply for this position please click the apply link below and complete an online application form. We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Join us as an Area Security Officer around Glasgow where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around at various sites so no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Glasgow and surrounding areas Pay Rate: £11.44 per hour from the 1st April Hours: Average 42.5 hours per week Shifts: Days only - 8:45am to 5:15pm Must drive and have own vehicle to get to sites. SIA license preferred , otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G29) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Apr 17, 2024
Full time
Join us as an Area Security Officer around Glasgow where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around at various sites so no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Glasgow and surrounding areas Pay Rate: £11.44 per hour from the 1st April Hours: Average 42.5 hours per week Shifts: Days only - 8:45am to 5:15pm Must drive and have own vehicle to get to sites. SIA license preferred , otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G29) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Health and Safety Manager Salary: £38-45k Hours: 52 weeks per year (46 weeks Plus 6 weeks paid holiday) for 37.5 hours per week. Location: Central Cambridge Start Date: ASAP Our client is a reputable school committed to providing a safe environment for our community. Seeking a Health & Safety Manager to ensure compliance, foster a positive safety culture, and oversee health, safety, risk management, and environmental sustainability. Role Overview: As the Health & Safety Manager, you will report to the Director of Operations and work closely with the Site Manager to maintain health and safety standards, comply with legislation, and promote a culture of safety across the school. Your responsibilities will include: Health & Safety: Develop, implement, and manage effective health and safety standards and procedures. Ensure compliance with all relevant health and safety legislation and building regulations. Provide advice, recommendations, and reports to senior management and the Health & Safety Committee. Monitor and report on KPIs for health & safety standards and targets. Conduct regular health & safety audits and implement action plans based on audit recommendations. Act as the school's Fire Safety Officer and oversee fire risk assessments and safety measures. Risk Management: Develop, implement, and manage risk management procedures to mitigate operational risks. Identify and assess potential risks and advise on risk avoidance or reduction strategies. Monitor and report on accidents and near misses, promoting a culture of safety and continuous improvement. Provide guidance and training to staff on risk management practices. Security: Ensure robust security arrangements are in place to respond effectively to security threats. Review, manage, and report on security issues to maintain site security. Participate in on-call rota for emergency responses outside normal working hours. Environmental Sustainability: Develop and implement measures to contribute to the school's environmental sustainability objectives. Research and recommend sustainable practices and technologies. Ensure compliance with environmental legislation and initiatives. Transport: Manage transportation services and promote environmentally sustainable means of transport. Ensure safety systems for vehicular, bicycle, and pedestrian access. Audit compliance with vehicle maintenance checks and procedures. Contracts: Ensure health and safety requirements are met by contractors engaged by the school. Oversee management of school events and external lettings, including security and risk assessments. Development Planning: Contribute to long-term development strategy for the school's estate in collaboration with senior management. Maintenance and Refurbishment: Participate in site inspections to inform maintenance programmes. Maintain records and manuals detailing building fabric and maintenance procedures. Contribute to the efficiency of facilities management systems. Line Management: Report to the Director of Operations and work closely with the Site Manager. Provide induction, training, and professional development to staff. Cover for the Site Manager during periods of absence or leave. Requirements: Relevant experience in health & safety, risk management, or facilities management. NEBOSH, IOSH, or equivalent qualifications. Practical skills in building maintenance. Excellent interpersonal and communication skills. Understanding of financial management and budgetary controls. Commitment to child safeguarding and pastoral care. Desirable Qualifications and Experience: HND Level qualification. MIDAS Minibus Driving Qualification. First Aid Qualification. Experience in the education sector. There are great benefits on offer with this role so apply now! If you are interested in the role of Health and Safety Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Apr 17, 2024
Full time
Health and Safety Manager Salary: £38-45k Hours: 52 weeks per year (46 weeks Plus 6 weeks paid holiday) for 37.5 hours per week. Location: Central Cambridge Start Date: ASAP Our client is a reputable school committed to providing a safe environment for our community. Seeking a Health & Safety Manager to ensure compliance, foster a positive safety culture, and oversee health, safety, risk management, and environmental sustainability. Role Overview: As the Health & Safety Manager, you will report to the Director of Operations and work closely with the Site Manager to maintain health and safety standards, comply with legislation, and promote a culture of safety across the school. Your responsibilities will include: Health & Safety: Develop, implement, and manage effective health and safety standards and procedures. Ensure compliance with all relevant health and safety legislation and building regulations. Provide advice, recommendations, and reports to senior management and the Health & Safety Committee. Monitor and report on KPIs for health & safety standards and targets. Conduct regular health & safety audits and implement action plans based on audit recommendations. Act as the school's Fire Safety Officer and oversee fire risk assessments and safety measures. Risk Management: Develop, implement, and manage risk management procedures to mitigate operational risks. Identify and assess potential risks and advise on risk avoidance or reduction strategies. Monitor and report on accidents and near misses, promoting a culture of safety and continuous improvement. Provide guidance and training to staff on risk management practices. Security: Ensure robust security arrangements are in place to respond effectively to security threats. Review, manage, and report on security issues to maintain site security. Participate in on-call rota for emergency responses outside normal working hours. Environmental Sustainability: Develop and implement measures to contribute to the school's environmental sustainability objectives. Research and recommend sustainable practices and technologies. Ensure compliance with environmental legislation and initiatives. Transport: Manage transportation services and promote environmentally sustainable means of transport. Ensure safety systems for vehicular, bicycle, and pedestrian access. Audit compliance with vehicle maintenance checks and procedures. Contracts: Ensure health and safety requirements are met by contractors engaged by the school. Oversee management of school events and external lettings, including security and risk assessments. Development Planning: Contribute to long-term development strategy for the school's estate in collaboration with senior management. Maintenance and Refurbishment: Participate in site inspections to inform maintenance programmes. Maintain records and manuals detailing building fabric and maintenance procedures. Contribute to the efficiency of facilities management systems. Line Management: Report to the Director of Operations and work closely with the Site Manager. Provide induction, training, and professional development to staff. Cover for the Site Manager during periods of absence or leave. Requirements: Relevant experience in health & safety, risk management, or facilities management. NEBOSH, IOSH, or equivalent qualifications. Practical skills in building maintenance. Excellent interpersonal and communication skills. Understanding of financial management and budgetary controls. Commitment to child safeguarding and pastoral care. Desirable Qualifications and Experience: HND Level qualification. MIDAS Minibus Driving Qualification. First Aid Qualification. Experience in the education sector. There are great benefits on offer with this role so apply now! If you are interested in the role of Health and Safety Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Rent Arrears Officer Camberley, Surrey Minimum 3 Month Contract 22 - 24 per hour Sellick Partnership Ltd are currently assisting with the recruitment of a Rent Arrears Officer on behalf of our Surrey based client Main duties and responsibilities for the Rent Arrears Officer: Responsible for new tenancy sign ups in accordance with the clients' lettings policy and procedure Supporting customers with changes to their tenancy Proactively engage with customers to address rent and service charge arrears ensuring all stages of arrears recovery are followed and customers are supported to reduce their arrears before legal action is taken To empathetically respond to tenancy breaches including anti-social behaviour (ASB) reports Undertake annual tenancy checks to ensure customers are adhering to their tenancy agreements, support tenants at the end of their tenancy to ensure quick and effective void turnaround and promoting a debt free culture Utilise appropriate legal remedies to ensure tenancies are ended efficiently Undertake regular estate inspections, identify service failures, and present findings to the contract department Required skills and experience of the Rent Arrears Officer: Previous experience with debt recovery Social housing experience (desirable) If you believe you are well suited to the position of the Rent Arrears Officer then please apply now, for more information please contact Chrissie Howard at Sellick Partnership Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 17, 2024
Contract
Rent Arrears Officer Camberley, Surrey Minimum 3 Month Contract 22 - 24 per hour Sellick Partnership Ltd are currently assisting with the recruitment of a Rent Arrears Officer on behalf of our Surrey based client Main duties and responsibilities for the Rent Arrears Officer: Responsible for new tenancy sign ups in accordance with the clients' lettings policy and procedure Supporting customers with changes to their tenancy Proactively engage with customers to address rent and service charge arrears ensuring all stages of arrears recovery are followed and customers are supported to reduce their arrears before legal action is taken To empathetically respond to tenancy breaches including anti-social behaviour (ASB) reports Undertake annual tenancy checks to ensure customers are adhering to their tenancy agreements, support tenants at the end of their tenancy to ensure quick and effective void turnaround and promoting a debt free culture Utilise appropriate legal remedies to ensure tenancies are ended efficiently Undertake regular estate inspections, identify service failures, and present findings to the contract department Required skills and experience of the Rent Arrears Officer: Previous experience with debt recovery Social housing experience (desirable) If you believe you are well suited to the position of the Rent Arrears Officer then please apply now, for more information please contact Chrissie Howard at Sellick Partnership Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Resident Liaison Officer Local Authority Permanent Cambridge 30,000 - 32,000 per year Company car Driving license required Previous RLO experience/similar is required The Role: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to ensure the best communication is provided to residents to minimise the impacts of the works upon them. Responsibilities: Arranging contractor appointments Carrying out site and resident visits Attending resident meetings and being a focal point for resident contact and correspondence Holding briefing sessions and/or drop-in sessions so residents can understand how and when specific works will take place as well as what the impact will be on their day to day lives Deal with queries as and when they come in. Experience: Excellent verbal and written communication skills Previous experience of working in a RLO role Experience of development of housing schemes within Social Housing Wide ranging experience of decanting in regeneration scenarios If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Resident Liaison Officer Local Authority Permanent Cambridge 30,000 - 32,000 per year Company car Driving license required Previous RLO experience/similar is required
Apr 17, 2024
Full time
Resident Liaison Officer Local Authority Permanent Cambridge 30,000 - 32,000 per year Company car Driving license required Previous RLO experience/similar is required The Role: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to ensure the best communication is provided to residents to minimise the impacts of the works upon them. Responsibilities: Arranging contractor appointments Carrying out site and resident visits Attending resident meetings and being a focal point for resident contact and correspondence Holding briefing sessions and/or drop-in sessions so residents can understand how and when specific works will take place as well as what the impact will be on their day to day lives Deal with queries as and when they come in. Experience: Excellent verbal and written communication skills Previous experience of working in a RLO role Experience of development of housing schemes within Social Housing Wide ranging experience of decanting in regeneration scenarios If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Resident Liaison Officer Local Authority Permanent Cambridge 30,000 - 32,000 per year Company car Driving license required Previous RLO experience/similar is required
Job Title : Project Surveyor (North) Contract Type : Permanent Salary : £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role) Working Hours : Full Time 35 hours per week Working Pattern : Monday - Friday Location : Hybrid, Manchester Our Client has a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help. Working with them you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. The difference you will make as a Project Surveyor: In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Home Ownership), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you They are looking for someone with extensive experience in the building industry, ideally working within a customer focused housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Role profile Role requires you to: Accountabilities or "What You Have to Do" Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects. Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group's financial controls, reporting as required including escalating details of planned over/under spending as appropriate. Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group. Work alongside legal professionals in the preparation of evidence to be presented in court. Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group's Asset Management Strategy. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Person specification Essential Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of property related legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act and Environmental Health Act Experience of successfully undertaking site visits including post inspections and identification of building defects. Thorough understanding of project management methodologies. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building Relevant health and safety qualification e.g. NEBOSH General, or equivalent. Relevant professional qualification. If you would be interested in this role please apply, or get in touch! (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 17, 2024
Full time
Job Title : Project Surveyor (North) Contract Type : Permanent Salary : £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role) Working Hours : Full Time 35 hours per week Working Pattern : Monday - Friday Location : Hybrid, Manchester Our Client has a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help. Working with them you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. The difference you will make as a Project Surveyor: In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Home Ownership), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you They are looking for someone with extensive experience in the building industry, ideally working within a customer focused housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Role profile Role requires you to: Accountabilities or "What You Have to Do" Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects. Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group's financial controls, reporting as required including escalating details of planned over/under spending as appropriate. Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group. Work alongside legal professionals in the preparation of evidence to be presented in court. Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group's Asset Management Strategy. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Person specification Essential Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of property related legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act and Environmental Health Act Experience of successfully undertaking site visits including post inspections and identification of building defects. Thorough understanding of project management methodologies. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building Relevant health and safety qualification e.g. NEBOSH General, or equivalent. Relevant professional qualification. If you would be interested in this role please apply, or get in touch! (url removed) (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
I am working with a client in the Midlands looking for a Private Sector Housing Officer. The role itself requires to investigate complaints and undertake HMO inspections, and private sector dwellings and take action to ensure the health and safety of the occupants and HHSRS inspections. Requirements The role does not require an educated to degree level in Environmental Health or Housing related subject however, more favourable if so. A minimum of 2 years of experience in private sector renewal and housing enforcement and HMOs Ability to communicate effectively at all levels and work well within a team but also individually If interested on the role and are interested in finding more information, please contact Will on (phone number removed) or email Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 16, 2024
Contract
I am working with a client in the Midlands looking for a Private Sector Housing Officer. The role itself requires to investigate complaints and undertake HMO inspections, and private sector dwellings and take action to ensure the health and safety of the occupants and HHSRS inspections. Requirements The role does not require an educated to degree level in Environmental Health or Housing related subject however, more favourable if so. A minimum of 2 years of experience in private sector renewal and housing enforcement and HMOs Ability to communicate effectively at all levels and work well within a team but also individually If interested on the role and are interested in finding more information, please contact Will on (phone number removed) or email Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Finegreen are currently supporting a large NHS organisation in the appointment of an NHS Estates Project Manager this person will be manging minor works programme of circa 600m. Key responsibilities will include: Assist with the full range of duties in the implementation of building and engineering works as part of the Trusts Minor Capital Works Programme; Prepare/oversee designs for project works in accordance with NHS Health Technical Memorandum (HTMs) and Health Building Notes (HBNs), British Standards and all current legislation; Take the technical lead on identified issues related to the management of Estates, Building and Engineering works and providing accurate up to date advice as required; Develop and maintain systems and processes to promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns; Provide and receive complex information, communicate estates policy, technical information to senior managers, high level negotiations with contractors, consultant parties, local authority officers and other bodies; Leadership of a small project team, with the ability to undertake business cases from concept to delivery; The ideal candidate will have: Degree in Architecture, building surveying or construction project management; Demonstrate an understanding of HTMs and HBNs and how these are utilised in healthcare building design; Ability to utilise design and/or planning software packages e.g. AutoCAD, Revit, Microsoft Project, Asta Power Project etc.; Experience of working on healthcare projects, ideally for or within the NHS. If you are interested in the role, please contact Donna Larder on (phone number removed) or send your to (url removed)
Apr 16, 2024
Contract
Finegreen are currently supporting a large NHS organisation in the appointment of an NHS Estates Project Manager this person will be manging minor works programme of circa 600m. Key responsibilities will include: Assist with the full range of duties in the implementation of building and engineering works as part of the Trusts Minor Capital Works Programme; Prepare/oversee designs for project works in accordance with NHS Health Technical Memorandum (HTMs) and Health Building Notes (HBNs), British Standards and all current legislation; Take the technical lead on identified issues related to the management of Estates, Building and Engineering works and providing accurate up to date advice as required; Develop and maintain systems and processes to promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns; Provide and receive complex information, communicate estates policy, technical information to senior managers, high level negotiations with contractors, consultant parties, local authority officers and other bodies; Leadership of a small project team, with the ability to undertake business cases from concept to delivery; The ideal candidate will have: Degree in Architecture, building surveying or construction project management; Demonstrate an understanding of HTMs and HBNs and how these are utilised in healthcare building design; Ability to utilise design and/or planning software packages e.g. AutoCAD, Revit, Microsoft Project, Asta Power Project etc.; Experience of working on healthcare projects, ideally for or within the NHS. If you are interested in the role, please contact Donna Larder on (phone number removed) or send your to (url removed)
You will be responsible for maintaining a high-quality Estate Management Service focused on customer satisfaction within the neighbourhood. This entails effective communication with customers and promoting tenant participation in line with Council policies. An essential aspect of your role involves implementing rent arrears recovery and early intervention strategies to minimise outstanding debts, adhering to established policies and procedures. Your duties will encompass ensuring the cleanliness and maintenance of the designated area, addressing any unresolved local issues in collaboration with other service providers, and conducting home visits and interviews with tenants as necessary, alongside the Local Housing Services Coordinator. Candidates must possess housing experience, including estate management and debt recovery, as well as proficiency in engaging with the public in various settings and producing written correspondence. Familiarity with relevant legislation such as the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act is essential. Flexibility to work evenings and weekends when required is necessary, and possession of a national certificate level qualification in Housing, Business Studies, or equivalent, as well as a valid driving license, is preferred. The role is offering: - Competitive rates - Hybrid working (2 x pw on site) - Initial 3 month contract with the opportunity to extend further (performance related) Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 16, 2024
Contract
You will be responsible for maintaining a high-quality Estate Management Service focused on customer satisfaction within the neighbourhood. This entails effective communication with customers and promoting tenant participation in line with Council policies. An essential aspect of your role involves implementing rent arrears recovery and early intervention strategies to minimise outstanding debts, adhering to established policies and procedures. Your duties will encompass ensuring the cleanliness and maintenance of the designated area, addressing any unresolved local issues in collaboration with other service providers, and conducting home visits and interviews with tenants as necessary, alongside the Local Housing Services Coordinator. Candidates must possess housing experience, including estate management and debt recovery, as well as proficiency in engaging with the public in various settings and producing written correspondence. Familiarity with relevant legislation such as the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act is essential. Flexibility to work evenings and weekends when required is necessary, and possession of a national certificate level qualification in Housing, Business Studies, or equivalent, as well as a valid driving license, is preferred. The role is offering: - Competitive rates - Hybrid working (2 x pw on site) - Initial 3 month contract with the opportunity to extend further (performance related) Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Benefits Assessment Officer Northampton - Remote Role Job Role To administer Housing Benefit and Council Tax Reduction new claims and change in circumstances efficiently and promptly to minimise fraud and overpayments and to maximise subsidy income to the Council, in accordance with government legislation, and corporate priorities. Main accountabilities Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit. Provide a high quality and customer focused service giving advice on Housing Benefit, Council Tax Reduction, Universal Credit and wider Welfare Benefits and Welfare Reform through face to face interviews, telephone, electronic channels and home visits as required. Communicate and liaise with landlords, Debt and Welfare Benefit team, Housing, Revenues, the Rent Service, DWP including Universal Credit Service Centre and other stakeholders to ensure entitlement is correct, vulnerable clients are supported and to maximise income. Ensure that overpayments are correctly identified and categorised in accordance with legislation and to maximise the subsidy income to the Council. Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met and to identify possible fraudulent cases, refer to Corporate Fraud team and provide information and evidence as required.
Apr 16, 2024
Contract
Benefits Assessment Officer Northampton - Remote Role Job Role To administer Housing Benefit and Council Tax Reduction new claims and change in circumstances efficiently and promptly to minimise fraud and overpayments and to maximise subsidy income to the Council, in accordance with government legislation, and corporate priorities. Main accountabilities Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit. Provide a high quality and customer focused service giving advice on Housing Benefit, Council Tax Reduction, Universal Credit and wider Welfare Benefits and Welfare Reform through face to face interviews, telephone, electronic channels and home visits as required. Communicate and liaise with landlords, Debt and Welfare Benefit team, Housing, Revenues, the Rent Service, DWP including Universal Credit Service Centre and other stakeholders to ensure entitlement is correct, vulnerable clients are supported and to maximise income. Ensure that overpayments are correctly identified and categorised in accordance with legislation and to maximise the subsidy income to the Council. Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met and to identify possible fraudulent cases, refer to Corporate Fraud team and provide information and evidence as required.
Housing Officer Cardiff, Wales Full time, Temporary Ongoing Contract 20 - 24 per hour Do you want to work in a dynamic role dealing with income, allocations and housing management? Our client is looking for a Housing Officer, to assist in a service providing advice and information to their customers. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you believe that you are well-suited to the role of Housing Officer, please apply now. For additional information contact Harry Rigby at the Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 16, 2024
Seasonal
Housing Officer Cardiff, Wales Full time, Temporary Ongoing Contract 20 - 24 per hour Do you want to work in a dynamic role dealing with income, allocations and housing management? Our client is looking for a Housing Officer, to assist in a service providing advice and information to their customers. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you believe that you are well-suited to the role of Housing Officer, please apply now. For additional information contact Harry Rigby at the Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Do you have solid experience within housing, specifically within rent arrears? Are you a confident communicator who enjoys dealing with complex queries? If so, then we have the role for you! Our client based in Bracknell are looking for a strong and confident communicator to come and join their team on a temporary basis for 12 weeks. You will act as the point of contact dealing with high complex queries and complaints from customers relating to service charges, debt, and evictions if necessary. We are looking for someone who enjoys tackling problems whilst providing high customer satisfaction. It is essential to have previous experience working within property and rent arrears. Responsibilities include, however are not limited to: Working alongside other departments managing compliance and complaints Manage all income recovery activity and carry out site visits in needed Action and resolve any customer queries Refer any customer queries to a specialist department If needed Provide benefit advice to customers such as processing claims Process transactions online Bring new ideas to the table on ways to improve customers experiences Title: Customer Service Rent Officer - Temporary Position Location: Bracknell, fully office based with free parking on the premises Hourly rate: 13.65 per hour Working Hours: Monday - Thursday: 9:00 am - 5:00 pm and Fridays 9:00 am - 4:30 pm, totalling 37 hours Start/End date: ASAP for 12 weeks Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 16, 2024
Seasonal
Do you have solid experience within housing, specifically within rent arrears? Are you a confident communicator who enjoys dealing with complex queries? If so, then we have the role for you! Our client based in Bracknell are looking for a strong and confident communicator to come and join their team on a temporary basis for 12 weeks. You will act as the point of contact dealing with high complex queries and complaints from customers relating to service charges, debt, and evictions if necessary. We are looking for someone who enjoys tackling problems whilst providing high customer satisfaction. It is essential to have previous experience working within property and rent arrears. Responsibilities include, however are not limited to: Working alongside other departments managing compliance and complaints Manage all income recovery activity and carry out site visits in needed Action and resolve any customer queries Refer any customer queries to a specialist department If needed Provide benefit advice to customers such as processing claims Process transactions online Bring new ideas to the table on ways to improve customers experiences Title: Customer Service Rent Officer - Temporary Position Location: Bracknell, fully office based with free parking on the premises Hourly rate: 13.65 per hour Working Hours: Monday - Thursday: 9:00 am - 5:00 pm and Fridays 9:00 am - 4:30 pm, totalling 37 hours Start/End date: ASAP for 12 weeks Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Tenancy Officer (Flexible Working) Description: This post is for the recruitment of a Tenancy Officer" based at The Hooper Building, Guildhall Rd, Hull HU1 1HJ. Pay Rate: 14.47/per hour via Umbrella 37 hours per week Initial 3-month contract Must have access to a vehicle Role: Tenancy Officer required to help support the team with Routine Tenancy Visits, Pre Notice Inspections, Visit in Pairs and Low Rise Flat Inspections to name some of the tasks. You will need to have access to a vehicle to and comfortable being out on the patch the majority of the day. The roles are based predominately in the West of the City however flexibility is needed to meet the demands of the business. Flexible working is available. Responsibilities: To promote and safeguard the welfare of children, young people and/or vulnerable adults, recognising risk indicators of different forms of abuse and neglect and making necessary referrals as required. Ensure tenants comply with the conditions of their tenancy agreement. Investigate breaches of tenancy; gather information and evidence drawing on a range of data sources to inform decisions to manage the case. Serve legal notices on tenants, prepare reports and witness statements to ensure tenancy conditions are complied with. Work with tenants, and partners to deal with issues where these are identified and find appropriate solutions.
Apr 16, 2024
Full time
Tenancy Officer (Flexible Working) Description: This post is for the recruitment of a Tenancy Officer" based at The Hooper Building, Guildhall Rd, Hull HU1 1HJ. Pay Rate: 14.47/per hour via Umbrella 37 hours per week Initial 3-month contract Must have access to a vehicle Role: Tenancy Officer required to help support the team with Routine Tenancy Visits, Pre Notice Inspections, Visit in Pairs and Low Rise Flat Inspections to name some of the tasks. You will need to have access to a vehicle to and comfortable being out on the patch the majority of the day. The roles are based predominately in the West of the City however flexibility is needed to meet the demands of the business. Flexible working is available. Responsibilities: To promote and safeguard the welfare of children, young people and/or vulnerable adults, recognising risk indicators of different forms of abuse and neglect and making necessary referrals as required. Ensure tenants comply with the conditions of their tenancy agreement. Investigate breaches of tenancy; gather information and evidence drawing on a range of data sources to inform decisions to manage the case. Serve legal notices on tenants, prepare reports and witness statements to ensure tenancy conditions are complied with. Work with tenants, and partners to deal with issues where these are identified and find appropriate solutions.
Job Opportunity: Private Housing Inspection Officer Are you a professional with a keen eye for detail and a passion for ensuring safe and habitable living conditions? We have an exciting opportunity for you to join our team as a Private Housing Inspection Officer. Role Overview: As a Private Housing Inspection Officer, you will be responsible for conducting inspections of residential properties within a designated area. These inspections are crucial for ensuring compliance with housing standards and the safety of occupants. The role involves interacting with landlords and tenants, utilizing a mobile inspection app, and producing comprehensive inspection reports. Key Responsibilities: Conduct inspections of residential properties within a selective licensing scheme, adhering to the Housing Health and Safety Rating System (HHSRS). Manage your own appointments with landlords and tenants, ensuring effective communication and timely inspections. Utilize a mobile inspection app provided by the Council to record inspection findings and generate inspection reports. Ensure accuracy and completeness of inspection reports, including scoring under HHSRS and identifying necessary corrective actions. Liaise with the Council regarding any hazards posing imminent risk to occupants, supporting immediate response efforts. Submit inspection reports and associated documentation to the Council for quality assessment within specified timelines. Act professionally and maintain high standards of conduct and dress during inspections and interactions with clients and colleagues. Prioritize health and safety, both on-site and during travel, and cooperate with Council's health and safety protocols. Manage workload efficiently, completing allocated inspections within designated timeframes. Requirements and Remuneration: HHSRS qualification and a minimum of 2 years recent housing enforcement inspection experience. Ability to manage multiple inspection addresses and work flexibly between 8am to 10pm by appointment. Strong communication and interpersonal skills, with a professional demeanor. Commitment to health and safety protocols and compliance with Council's procedures. Monthly invoicing and payment based on successful quality assessment of inspection documentation. Willingness to engage in dispute resolution with landlords/tenants and attend tribunal hearings as necessary.
Apr 16, 2024
Contract
Job Opportunity: Private Housing Inspection Officer Are you a professional with a keen eye for detail and a passion for ensuring safe and habitable living conditions? We have an exciting opportunity for you to join our team as a Private Housing Inspection Officer. Role Overview: As a Private Housing Inspection Officer, you will be responsible for conducting inspections of residential properties within a designated area. These inspections are crucial for ensuring compliance with housing standards and the safety of occupants. The role involves interacting with landlords and tenants, utilizing a mobile inspection app, and producing comprehensive inspection reports. Key Responsibilities: Conduct inspections of residential properties within a selective licensing scheme, adhering to the Housing Health and Safety Rating System (HHSRS). Manage your own appointments with landlords and tenants, ensuring effective communication and timely inspections. Utilize a mobile inspection app provided by the Council to record inspection findings and generate inspection reports. Ensure accuracy and completeness of inspection reports, including scoring under HHSRS and identifying necessary corrective actions. Liaise with the Council regarding any hazards posing imminent risk to occupants, supporting immediate response efforts. Submit inspection reports and associated documentation to the Council for quality assessment within specified timelines. Act professionally and maintain high standards of conduct and dress during inspections and interactions with clients and colleagues. Prioritize health and safety, both on-site and during travel, and cooperate with Council's health and safety protocols. Manage workload efficiently, completing allocated inspections within designated timeframes. Requirements and Remuneration: HHSRS qualification and a minimum of 2 years recent housing enforcement inspection experience. Ability to manage multiple inspection addresses and work flexibly between 8am to 10pm by appointment. Strong communication and interpersonal skills, with a professional demeanor. Commitment to health and safety protocols and compliance with Council's procedures. Monthly invoicing and payment based on successful quality assessment of inspection documentation. Willingness to engage in dispute resolution with landlords/tenants and attend tribunal hearings as necessary.
Are you experienced with managing customer relations in the housing industry? The ideal candidate will be confident leading a dynamic team, handling data and managing escalated claims. Job Title: Customer Relations Manager Salary: 42,000 - 44,000 Location: Bracknell Contract: Permanent, full-time Key Responsibilities: Manage a team of Customer Resolution Officers to effectively address complaints and gather customer insights within established performance indicators Serve as a trusted advisor to the business, offering guidance on complaint management and engaging with key stakeholders across departments Enhance and streamline the complaints process, utilising technology to gather customer feedback and optimise their experiences Conduct thorough reviews of complaints with relevant departments to identify root causes and implement proactive solutions Provide comprehensive training and support to both the team and other departments to elevate complaint management practices Ensure adherence to regulatory standards and the Housing Ombudsman code throughout complaint resolution processes Coordinate responses to inquiries from MPs, councillors, Environmental Health, and other agencies, fostering trusted relationships Collaborate with senior management to prevent complaints from escalating to the Housing Ombudsman and facilitate responses when necessary Analyse customer engagement and complaints data to identify actionable insights and recommend strategic improvements Proactively identify emerging trends from informal complaints and provide recommendations to enhance business operations What we are looking for Experience working in the housing sector Experience of complaint handling Good management skills Ability to analyse and present data Problem solver and decision maker Excellent customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 16, 2024
Full time
Are you experienced with managing customer relations in the housing industry? The ideal candidate will be confident leading a dynamic team, handling data and managing escalated claims. Job Title: Customer Relations Manager Salary: 42,000 - 44,000 Location: Bracknell Contract: Permanent, full-time Key Responsibilities: Manage a team of Customer Resolution Officers to effectively address complaints and gather customer insights within established performance indicators Serve as a trusted advisor to the business, offering guidance on complaint management and engaging with key stakeholders across departments Enhance and streamline the complaints process, utilising technology to gather customer feedback and optimise their experiences Conduct thorough reviews of complaints with relevant departments to identify root causes and implement proactive solutions Provide comprehensive training and support to both the team and other departments to elevate complaint management practices Ensure adherence to regulatory standards and the Housing Ombudsman code throughout complaint resolution processes Coordinate responses to inquiries from MPs, councillors, Environmental Health, and other agencies, fostering trusted relationships Collaborate with senior management to prevent complaints from escalating to the Housing Ombudsman and facilitate responses when necessary Analyse customer engagement and complaints data to identify actionable insights and recommend strategic improvements Proactively identify emerging trends from informal complaints and provide recommendations to enhance business operations What we are looking for Experience working in the housing sector Experience of complaint handling Good management skills Ability to analyse and present data Problem solver and decision maker Excellent customer service Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Social Housing provider based in South-East London are seeking an experienced Compliance Officer to join their growing Property Services Team. Main purpose : To support, develop and improve the existing technical service. Contract length : 6 months initial, with a likelihood of extension. Hours :35 hours per week. Working pattern : Hybrid - offering 3 days working from home. Responsibilities: To be the first point of contact for residents and contractors and to deliver an excellent customer service, via phone, email and face to face. Monitor compliance contract databases and portals. Monitor data such as Gas, Electrical testing, Water Hygiene, Asbestos, and Lift Servicing. Report on non-conformities and escalate when required. Provide compliance reports. Invoicing and data management. Property compliance records are reliably accurate and complete and documentation can always be found where it should be. Safety issues and potential compliance breaches are always escalated promptly. Manage and action all no access, it is critical that the no access process is followed through on all compliance areas. Work closely with the Surveyors and contractors. It is essential to have experience working in a similar role. And knowledge of Asbestos, Electrical, Water Hygiene, Gas and Lift Contract Administration, database management and compliance reporting. Apply now with your CV attached.
Apr 16, 2024
Contract
Social Housing provider based in South-East London are seeking an experienced Compliance Officer to join their growing Property Services Team. Main purpose : To support, develop and improve the existing technical service. Contract length : 6 months initial, with a likelihood of extension. Hours :35 hours per week. Working pattern : Hybrid - offering 3 days working from home. Responsibilities: To be the first point of contact for residents and contractors and to deliver an excellent customer service, via phone, email and face to face. Monitor compliance contract databases and portals. Monitor data such as Gas, Electrical testing, Water Hygiene, Asbestos, and Lift Servicing. Report on non-conformities and escalate when required. Provide compliance reports. Invoicing and data management. Property compliance records are reliably accurate and complete and documentation can always be found where it should be. Safety issues and potential compliance breaches are always escalated promptly. Manage and action all no access, it is critical that the no access process is followed through on all compliance areas. Work closely with the Surveyors and contractors. It is essential to have experience working in a similar role. And knowledge of Asbestos, Electrical, Water Hygiene, Gas and Lift Contract Administration, database management and compliance reporting. Apply now with your CV attached.
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Apr 16, 2024
Contract
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Job Title: Supported Housing Officer (Housing Management Only) Job Type: Part-time, Temporary (25 hours per week Duration: March 25th to June 7th (Interim), with possibility of Temp to Perm Location: West London Hours: 9am to 5pm (preferred), across 3 days (Mon, Tues, Thurs) About the Role: We are seeking a dedicated Supported Housing Officer to join our team on a part-time basis. This role is focused solely on housing management, with no care or support responsibilities. The successful candidate will oversee 29 units across 3 schemes in West London, catering to older people aged 55+. Key Responsibilities: Conducting housing management tasks including rent collection, tenancy management, and dealing with housing-related queries. Ensuring health and safety standards are met through regular checks and inspections. Performing fire safety checks and adhering to relevant regulations. Managing day-to-day operations across the schemes and liaising with tenants. Requirements: Previous experience in housing management is preferred, particularly within sheltered housing environments. Enhanced DBS check is mandatory, with update service acceptance preferred. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Flexibility to work across 3 days (Mon, Tues, Thurs), with a preference for 9am to 5pm. Must be willing to travel between schemes within a 2-mile radius (preferably a driver). Additional Information: Temp to perm opportunity for the right candidate. Free parking available at some schemes; expenses covered for parking at others. Public transport accessible. Main base located in W9 Maidavale, with larger scheme across the road. Application Process: If you meet the requirements and are interested in this position, please submit your CV and a covering letter outlining your relevant experience and suitability for the role. Applications will be reviewed on a rolling basis.
Apr 16, 2024
Seasonal
Job Title: Supported Housing Officer (Housing Management Only) Job Type: Part-time, Temporary (25 hours per week Duration: March 25th to June 7th (Interim), with possibility of Temp to Perm Location: West London Hours: 9am to 5pm (preferred), across 3 days (Mon, Tues, Thurs) About the Role: We are seeking a dedicated Supported Housing Officer to join our team on a part-time basis. This role is focused solely on housing management, with no care or support responsibilities. The successful candidate will oversee 29 units across 3 schemes in West London, catering to older people aged 55+. Key Responsibilities: Conducting housing management tasks including rent collection, tenancy management, and dealing with housing-related queries. Ensuring health and safety standards are met through regular checks and inspections. Performing fire safety checks and adhering to relevant regulations. Managing day-to-day operations across the schemes and liaising with tenants. Requirements: Previous experience in housing management is preferred, particularly within sheltered housing environments. Enhanced DBS check is mandatory, with update service acceptance preferred. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Flexibility to work across 3 days (Mon, Tues, Thurs), with a preference for 9am to 5pm. Must be willing to travel between schemes within a 2-mile radius (preferably a driver). Additional Information: Temp to perm opportunity for the right candidate. Free parking available at some schemes; expenses covered for parking at others. Public transport accessible. Main base located in W9 Maidavale, with larger scheme across the road. Application Process: If you meet the requirements and are interested in this position, please submit your CV and a covering letter outlining your relevant experience and suitability for the role. Applications will be reviewed on a rolling basis.
Rotherham - Private Sector Housing - HHSRS Property Inspector Location S60 1AE £85ph On going contract 37 hours We are looking for professional officers to inspect residential dwellings within a Selective Licensing scheme to the HHSRS. Contractors to be HHSRS qualified and have a minimum of 2 years recent housing enforcement inspection. The Contractor will be allocated multiple inspection addresses and can work at any time from 8am to 10pm by appointment. Non appointment visits can only be attempted between 9am and 6pm. • Contractors will be required to act professionally; this includes the way they dress, which must be smart and not display any advertising or slogans. They must act with curtesy to clients and colleagues. • Contractors will be expected manage their own health and safety whilst on site and traveling whilst undertaking any part of this contract. They must also cooperate with the council in its Health and Safety arrangements which will include logging on and off with a designated contact whilst working on site. • Depending on the quality of the inspection documentation the Contractor will be allocated as many inspection addresses as they can deliver. However, it is expected that allocated inspections will be completed or returned as in- accessible within 3 weeks of allocation. • Contractors will invoice monthly, and payments will be authorised following a successful Quality Assessment of the documentation. • The inspecting officer will remain responsible for communicating with landlords / tenants over any disputed inspections in the first instance. The inspecting officer will remain responsible to attend any tribunal hearing in response to any Notice they produce. A reasonable additional fee will agree where an officer is required to attend a tribunal. To find out more information please contact Deanna at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity
Apr 16, 2024
Contract
Rotherham - Private Sector Housing - HHSRS Property Inspector Location S60 1AE £85ph On going contract 37 hours We are looking for professional officers to inspect residential dwellings within a Selective Licensing scheme to the HHSRS. Contractors to be HHSRS qualified and have a minimum of 2 years recent housing enforcement inspection. The Contractor will be allocated multiple inspection addresses and can work at any time from 8am to 10pm by appointment. Non appointment visits can only be attempted between 9am and 6pm. • Contractors will be required to act professionally; this includes the way they dress, which must be smart and not display any advertising or slogans. They must act with curtesy to clients and colleagues. • Contractors will be expected manage their own health and safety whilst on site and traveling whilst undertaking any part of this contract. They must also cooperate with the council in its Health and Safety arrangements which will include logging on and off with a designated contact whilst working on site. • Depending on the quality of the inspection documentation the Contractor will be allocated as many inspection addresses as they can deliver. However, it is expected that allocated inspections will be completed or returned as in- accessible within 3 weeks of allocation. • Contractors will invoice monthly, and payments will be authorised following a successful Quality Assessment of the documentation. • The inspecting officer will remain responsible for communicating with landlords / tenants over any disputed inspections in the first instance. The inspecting officer will remain responsible to attend any tribunal hearing in response to any Notice they produce. A reasonable additional fee will agree where an officer is required to attend a tribunal. To find out more information please contact Deanna at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity