Technical Product Manager

Technical Product Manager
Cannock
£45,000 - £50,000 per annum

Work Shift Required: 08:30 - 17:00 Monday - Friday

Job Summary:
*The Product Manager role within UK & Ireland is accountable for delivering profitable growth of sales revenue and share of business for Products and Services (within a defined range). The role focusses on the development and deployment of strategic activity in pursuit of targeted objective or identified revenue streams.
*The Product Manager will report to the CPMM, Commercial Product Marketing Manager and across all functions of the business to support day-to-day and strategic activity linked to the traditional Product Mix (Product, Price, Place, Promotion). The individual would be responsible for launch and communications of technical products and services.
*The individual will be required to work closely all departments, subsidiaries and partnerships to ensure latest technology, communications and process needs are met/developed throughout the business to ensure class leading provider of technical equipment and services within the Heavy Construction and civils space across the UK & Ireland.

Major Job Functions:
*Product Management - Develop, launch and support products and services internally and externally for UK and Ireland. [20% of Time].
*Product Management - Sales analysis and reporting, commercialisation, product lifecycle management and campaign activity relating to current or new product. [10% of Time].
*Marketing Communications
*Technical Support - Provide technical leadership through the team and become knowledgeable within the products and services UK and Ireland sell. [20% of Time].
*Sales Support, Support sales through delivery of customer requirements by ensuring all aspects of the role are communicated and delivered effectively though the organisation. [15% of Time].
*Customer Support, Support customer support function of the business to assist and resolve customer technical requests for information support or delivery of Professional Services. [10% of Time].
*Commercial & Product Management Support - working closely with the Commercial & Product team support the implementation of new products and services to ensure they can be delivered in full to customers from launch. To play in integral role in supporting project activity.
*Business Plan - Develop and execute an annual business plan for products to maximise sales revenue, ensuring profitable parts and service growth. Manage and strategically grow products, identifying and developing business plans for new areas. [10% of Time].
*Support & Information - Drive and support sales teams in delivering sales targets for products through face to face visits, customer events, open days owning and becoming the industry / technical expert with the field of responsibility. [10% of Time].
*Pricing & Tenders - Work with CPMM and strategic accounts and sales teams to successfully tender for products. Owner of FHS strategic development and supports growth of hose and couplings. [5% of Time].

Competencies:
*Customer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve
*Cultivates Innovation: Paying attention to what customers want and need - new and improved products, services, solutions, and experiences.
*Courage
*Commercial Mindset
*Decision Quality
*Situational Adaptability: Paying attention to circumstance and adjusting according. Being able to recognise the need to be flexible and act different because no two situations are exactly alike. The outcome will be ease of transaction and effectiveness of interaction
*Develops Talent

Specific Skills:
*Advanced Microsoft Office - Specific Excellence in Excel & Word
*Project Management experience would be an advantage
*Experience of implementation of product launches and product communications
*Experience in working within technical OEM space
*Experience in working within technical OEM Manufacturer
*Experience in working within Heavy Equipment OEM or OEM Dealer
*Experience of working within a Service field and / or customer centric environment

Knowledge:
*Whilst not essential experience of construction equipment would be preferred.
*Whilst not essential experience of construction equipment technology would be preferred.
*Whilst not essential experience of the ground survey / digital field equipment would be preferred.
*Knowledge of all aspects of the marketing / product & category management / product lifecycle
*Knowledge of creative and / or marketing experience.

Accountability:
*NPIP - Of New Products & Services
*Marcom - Develop range of go-to-market communications for each product / service
*Product Communications - Support the internal and external stakeholders with information regarding technology.
*Supporting Technical Business Case Planning.
*Gather and analyses relevant market data to identify potential commercial opportunities and trends
*Support development of a variety of solutions that supports the annual business plan
*Monthly report highlighting key sales, lost orders, competitive analysis, monthly and quarterly sales projects versus Business Plan and recovery initiatives as required.

Education & Experience:
*Work based or similar Degree or Equivalent.
*Experience in working within an OEM Dealer Environment.