An established national Mechanical & Electrical Engineering and Facilities Services provider Job Details To be responsible for overseeing directly employed engineer and specialist sub-contractor Planned Preventative Maintenance (PPM) and PPM remedial works documentation to ensure that mechanical and electrical statutory compliance is maintained in line with the requirements of the Cornwall Council TFM Contract Estates and Building Services specification. Planned Preventative Maintenance Statutory Compliance Have a compressive technical understanding of statutory compliance in commercial properties To ensure that the annual PPM Plan is delivered to the required asset inspection and maintenance date(s) Ensure that PPM service sheets and certification are received as quickly as possible following the service due date and are completed to an acceptable standard Ensure that PPM documentation received is checked, date stamped and signed to identify any issues which give rise to the need for Remedial Works Arising Upload documents to Concerto by PPM job docket reference with flag identifying that Remedial Works Arising have been identified Obtain pricing for Remedial Works Arising and obtain cost approval from Client for any that are outside or above the contract £500 Comprehensive Maintenance Threshold (CMT). Once approved, schedule PPM Remedial Works Arising in Concerto and update the PPM job docket record Manage PPM Remedial Works Arising to ensure that they are prioritised based on risk and urgency and that all works are completed and closed in Concerto in a timely manner. Concerto CAFM System Learn and have a comprehensive understanding of the Clients Concerto CAFM system Ensure that Concerto Scheduled PPM task records are statutory compliant current at all times Provide support for the statutory compliance / planned maintenance activities of the business if required Oversee the financial administration for the works to ensure management of the P&L for each contracted account. Oversea measurements of works as per the various terms of each contract Reconcile, and provide monthly financial applications if required to each customer Manage WIP & avoid Financial penalties Operational Assists the HFM Contract Manager in the monitoring of directly employed engineer performance. Assists the HFM Contract Manager in the monitoring of sub- contractor performance Oversee and escalate any operational contract risk to the HFM Contract Manager Provide management information and positively participate in and contribute to internal and Client Scheduled PPM performance review meetings. Works closely with the contract Help Desk team Qualifications Excellent IT competency including data manipulation and presentation A quick learner Meticulous attention to detail verbal and written Excellent customer interface skills, excellent telephone and communication skills Very well organised, able to prioritise and proactively manage workload to ensure that records management remains up to date and current Commercially and contractually aware of performance penalties Able to quickly identify risk and escalate accordingly Flexible and able to work under pressure and to strict deadlines If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. £24,042
Apr 19, 2024
Full time
An established national Mechanical & Electrical Engineering and Facilities Services provider Job Details To be responsible for overseeing directly employed engineer and specialist sub-contractor Planned Preventative Maintenance (PPM) and PPM remedial works documentation to ensure that mechanical and electrical statutory compliance is maintained in line with the requirements of the Cornwall Council TFM Contract Estates and Building Services specification. Planned Preventative Maintenance Statutory Compliance Have a compressive technical understanding of statutory compliance in commercial properties To ensure that the annual PPM Plan is delivered to the required asset inspection and maintenance date(s) Ensure that PPM service sheets and certification are received as quickly as possible following the service due date and are completed to an acceptable standard Ensure that PPM documentation received is checked, date stamped and signed to identify any issues which give rise to the need for Remedial Works Arising Upload documents to Concerto by PPM job docket reference with flag identifying that Remedial Works Arising have been identified Obtain pricing for Remedial Works Arising and obtain cost approval from Client for any that are outside or above the contract £500 Comprehensive Maintenance Threshold (CMT). Once approved, schedule PPM Remedial Works Arising in Concerto and update the PPM job docket record Manage PPM Remedial Works Arising to ensure that they are prioritised based on risk and urgency and that all works are completed and closed in Concerto in a timely manner. Concerto CAFM System Learn and have a comprehensive understanding of the Clients Concerto CAFM system Ensure that Concerto Scheduled PPM task records are statutory compliant current at all times Provide support for the statutory compliance / planned maintenance activities of the business if required Oversee the financial administration for the works to ensure management of the P&L for each contracted account. Oversea measurements of works as per the various terms of each contract Reconcile, and provide monthly financial applications if required to each customer Manage WIP & avoid Financial penalties Operational Assists the HFM Contract Manager in the monitoring of directly employed engineer performance. Assists the HFM Contract Manager in the monitoring of sub- contractor performance Oversee and escalate any operational contract risk to the HFM Contract Manager Provide management information and positively participate in and contribute to internal and Client Scheduled PPM performance review meetings. Works closely with the contract Help Desk team Qualifications Excellent IT competency including data manipulation and presentation A quick learner Meticulous attention to detail verbal and written Excellent customer interface skills, excellent telephone and communication skills Very well organised, able to prioritise and proactively manage workload to ensure that records management remains up to date and current Commercially and contractually aware of performance penalties Able to quickly identify risk and escalate accordingly Flexible and able to work under pressure and to strict deadlines If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. £24,042
Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter. To support the Neighbourhood Housing Team deliver the Vulnerable Residents Offer. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Competitive Referral scheme Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. To be considered for this role, please apply with your CV to on the social care team. Remedy Social Care is a REC Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit
Apr 19, 2024
Contract
Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter. To support the Neighbourhood Housing Team deliver the Vulnerable Residents Offer. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Competitive Referral scheme Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. To be considered for this role, please apply with your CV to on the social care team. Remedy Social Care is a REC Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit
Large public sector estates department, Downpatrick, Building Maintenance and Small Projects, £33.5k - £40.5k Your new company Hays have a temporary job opportunity for a Estates Officer (Building) to work with a large public sector organisation based from Downpatrick. This organisation has a large estate spanning several acres with a range of buildings varying in ages requiring a wide variety of engineering and building fabric maintenance services. Your new role This is a temporary position anticipated to last for 6-9 months based from Downpatrick with the requirement to travel to other sites in the area.You will assist in ensuring the satisfactory delivery of planned maintenance and minor works projects (up to c. £50,000 in value) from inception to completion to agreed quality, cost and programme. This will include: Liaising with stakeholders in the preparation and clarification of each project brief.Providing specialist professional advice and recommendations regarding building matters to support informed decision making.Carrying out feasibility studies, condition surveys, planning, design and cost analysis.Developing and critically analysing design options with multidisciplinary design teams.Liaising and informing internal stakeholders at all project stages to ensure business continuity.Monitoring the quality of works undertaken against the project brief / organisation standards.Meetings with the contractors on-site in order to issue jobs/maintenance works to be undertaken and follow up on works undertaken;Issue of daily permits-to-work and hot-works permits;Supervision of contractors as the need arises;Day to day budgetary management, including checking and processing of works cost estimates/tenders and invoices. What you'll need to succeed To be considered for this position, you should possess: A Degree in a Building / Engineering related discipline with 1 year's project management experience in the design, maintenance, construction or management of buildings, or; An HND/HNC in a Building / Engineering related discipline with 4 years project management experience in the design, maintenance, construction or management of buildings.Key experience should include:The ability to communicate effectively with a range of stakeholders;Knowledge of the role of a Project Manager. Knowledge of different procurement routes such as Measured Term Contracts etc.Knowledge of various methods to prepare budget estimates and management of accounts for projects.Knowledge of Health and Safety requirements.Knowledge of building/engineering design, to current statutory standards and codes of practice. What you'll get in return This position offers full time hours 37.5 per week, Monday to Friday, working alongside a highly experienced and professional team of engineers and surveyors.Salary range £33,500 - £40,500 pro rata on a PAYE basis. The rate of pay will depend on experience and qualifications. You will be paid weekly via BACS transfer every Friday morning. Working via Hays Specialist Recruitment means you will also gain access to many additional benefits within Hays Workspace, such retailer discounts with Tesco, Sainsburys, Nike, ASOS and many more. You will also gain free access to Hays My Learning platform for free training courses covering multi business sectors. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Seasonal
Large public sector estates department, Downpatrick, Building Maintenance and Small Projects, £33.5k - £40.5k Your new company Hays have a temporary job opportunity for a Estates Officer (Building) to work with a large public sector organisation based from Downpatrick. This organisation has a large estate spanning several acres with a range of buildings varying in ages requiring a wide variety of engineering and building fabric maintenance services. Your new role This is a temporary position anticipated to last for 6-9 months based from Downpatrick with the requirement to travel to other sites in the area.You will assist in ensuring the satisfactory delivery of planned maintenance and minor works projects (up to c. £50,000 in value) from inception to completion to agreed quality, cost and programme. This will include: Liaising with stakeholders in the preparation and clarification of each project brief.Providing specialist professional advice and recommendations regarding building matters to support informed decision making.Carrying out feasibility studies, condition surveys, planning, design and cost analysis.Developing and critically analysing design options with multidisciplinary design teams.Liaising and informing internal stakeholders at all project stages to ensure business continuity.Monitoring the quality of works undertaken against the project brief / organisation standards.Meetings with the contractors on-site in order to issue jobs/maintenance works to be undertaken and follow up on works undertaken;Issue of daily permits-to-work and hot-works permits;Supervision of contractors as the need arises;Day to day budgetary management, including checking and processing of works cost estimates/tenders and invoices. What you'll need to succeed To be considered for this position, you should possess: A Degree in a Building / Engineering related discipline with 1 year's project management experience in the design, maintenance, construction or management of buildings, or; An HND/HNC in a Building / Engineering related discipline with 4 years project management experience in the design, maintenance, construction or management of buildings.Key experience should include:The ability to communicate effectively with a range of stakeholders;Knowledge of the role of a Project Manager. Knowledge of different procurement routes such as Measured Term Contracts etc.Knowledge of various methods to prepare budget estimates and management of accounts for projects.Knowledge of Health and Safety requirements.Knowledge of building/engineering design, to current statutory standards and codes of practice. What you'll get in return This position offers full time hours 37.5 per week, Monday to Friday, working alongside a highly experienced and professional team of engineers and surveyors.Salary range £33,500 - £40,500 pro rata on a PAYE basis. The rate of pay will depend on experience and qualifications. You will be paid weekly via BACS transfer every Friday morning. Working via Hays Specialist Recruitment means you will also gain access to many additional benefits within Hays Workspace, such retailer discounts with Tesco, Sainsburys, Nike, ASOS and many more. You will also gain free access to Hays My Learning platform for free training courses covering multi business sectors. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Salary: 35,277 - 41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 2nd May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 18, 2024
Contract
Salary: 35,277 - 41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 2nd May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Job Title: Housing Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment Hours of Work: 36 hours per week Overview of a Housing Officer Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Housing Officer to join an expanding team. The role of Housing Officer has a competitive pay rate of 19.77 per hour PAYE (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). The Main Purpose of a Housing Officer: " To capture, prioritise and initiate action on tenancy and leasehold management issues by liaising with partners and other internal and external service providers, adhering to corporate and statutory timescales " To operate and maintain databases and any other records including the rent collection system to ensure that information on systems is up to date " To monitor the provision of services to our estates including caretaking, grounds maintenance, refuse collection, cleaning, repairs, parking enforcement and abandoned vehicle removal, working with estate team leaders to tackle unsatisfactory areas as necessary " To provide leaseholders with comprehensive advice and information concerning services provided for them " To work with tenants/residents' associations, to ensure a prompt appropriate response to their issues of concern. Attend federation, forum and tenant and resident meetings, as requested and out of hours if required " To offer office appointments and home visits at mutually convenient times during normal working hours, carry out home visits outside of these hours if the matter cannot be dealt with as effectively during normal working hours " Provide comprehensive advice on all aspects of tenancy management e.g., mutual exchanges, succession, and assignment, right to buy, disrepair and transfers " Management of empty properties including tenancy sign-ups, housing benefit advice, repairs and viewings About you, the successful will have: " An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies " Working knowledge of housing and related public-sector legislation " Working knowledge of relevant Enforcement Legislation and Approved Codes of Practice as it affects tenants and leaseholders " Knowledge of basic repairs and maintenance issues about homes and estates. " Experience in providing housing services " Experience in providing and developing services in partnership with other organisations " Knowledge of welfare benefits About Us " For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)/fpn
Apr 18, 2024
Seasonal
Job Title: Housing Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment Hours of Work: 36 hours per week Overview of a Housing Officer Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Housing Officer to join an expanding team. The role of Housing Officer has a competitive pay rate of 19.77 per hour PAYE (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). The Main Purpose of a Housing Officer: " To capture, prioritise and initiate action on tenancy and leasehold management issues by liaising with partners and other internal and external service providers, adhering to corporate and statutory timescales " To operate and maintain databases and any other records including the rent collection system to ensure that information on systems is up to date " To monitor the provision of services to our estates including caretaking, grounds maintenance, refuse collection, cleaning, repairs, parking enforcement and abandoned vehicle removal, working with estate team leaders to tackle unsatisfactory areas as necessary " To provide leaseholders with comprehensive advice and information concerning services provided for them " To work with tenants/residents' associations, to ensure a prompt appropriate response to their issues of concern. Attend federation, forum and tenant and resident meetings, as requested and out of hours if required " To offer office appointments and home visits at mutually convenient times during normal working hours, carry out home visits outside of these hours if the matter cannot be dealt with as effectively during normal working hours " Provide comprehensive advice on all aspects of tenancy management e.g., mutual exchanges, succession, and assignment, right to buy, disrepair and transfers " Management of empty properties including tenancy sign-ups, housing benefit advice, repairs and viewings About you, the successful will have: " An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies " Working knowledge of housing and related public-sector legislation " Working knowledge of relevant Enforcement Legislation and Approved Codes of Practice as it affects tenants and leaseholders " Knowledge of basic repairs and maintenance issues about homes and estates. " Experience in providing housing services " Experience in providing and developing services in partnership with other organisations " Knowledge of welfare benefits About Us " For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)/fpn
Finegreen are currently supporting a large NHS organisation in the appointment of an NHS Estates Project Manager this person will be manging minor works programme of circa 600m. Key responsibilities will include: Assist with the full range of duties in the implementation of building and engineering works as part of the Trusts Minor Capital Works Programme; Prepare/oversee designs for project works in accordance with NHS Health Technical Memorandum (HTMs) and Health Building Notes (HBNs), British Standards and all current legislation; Take the technical lead on identified issues related to the management of Estates, Building and Engineering works and providing accurate up to date advice as required; Develop and maintain systems and processes to promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns; Provide and receive complex information, communicate estates policy, technical information to senior managers, high level negotiations with contractors, consultant parties, local authority officers and other bodies; Leadership of a small project team, with the ability to undertake business cases from concept to delivery; The ideal candidate will have: Degree in Architecture, building surveying or construction project management; Demonstrate an understanding of HTMs and HBNs and how these are utilised in healthcare building design; Ability to utilise design and/or planning software packages e.g. AutoCAD, Revit, Microsoft Project, Asta Power Project etc.; Experience of working on healthcare projects, ideally for or within the NHS. If you are interested in the role, please contact Donna Larder on (phone number removed) or send your to (url removed)
Apr 16, 2024
Contract
Finegreen are currently supporting a large NHS organisation in the appointment of an NHS Estates Project Manager this person will be manging minor works programme of circa 600m. Key responsibilities will include: Assist with the full range of duties in the implementation of building and engineering works as part of the Trusts Minor Capital Works Programme; Prepare/oversee designs for project works in accordance with NHS Health Technical Memorandum (HTMs) and Health Building Notes (HBNs), British Standards and all current legislation; Take the technical lead on identified issues related to the management of Estates, Building and Engineering works and providing accurate up to date advice as required; Develop and maintain systems and processes to promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns; Provide and receive complex information, communicate estates policy, technical information to senior managers, high level negotiations with contractors, consultant parties, local authority officers and other bodies; Leadership of a small project team, with the ability to undertake business cases from concept to delivery; The ideal candidate will have: Degree in Architecture, building surveying or construction project management; Demonstrate an understanding of HTMs and HBNs and how these are utilised in healthcare building design; Ability to utilise design and/or planning software packages e.g. AutoCAD, Revit, Microsoft Project, Asta Power Project etc.; Experience of working on healthcare projects, ideally for or within the NHS. If you are interested in the role, please contact Donna Larder on (phone number removed) or send your to (url removed)
Security Officer - Permanent, East London (E14) Hours: 56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am) Rate: £12.73 Per hour Duties & Responsibilities Always maintain a safe environment for all people in the estate, including a constant security presence. • Meeting and greeting all residents, guests and clients around the estate. • Communicate with Concierge and assist with smooth running of the site. • Ensure any unusual behaviour recorded is followed up, calling the police if necessary. • Communicate with control regularly and ensure there is a quick response to any incident. • To include building rounds & PES patrols of the site, in the daily tasks. • Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. • Maintain a safe environment for all people in the estate at all times. • Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion. • As part of the Estates Team reviewing and maintaining policies, company rules and Ballymore quality standards. • Liaise with the Operations Manager where necessary and follow all given instructions. • Provide support and shift cover for Concierge functions when necessary. • Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. • Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Operations Manager & Security Supervisors immediately. • Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. • Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. • Ensure that all firefighting apparatus is accounted for and maintained. • Correct reporting of any cleaning or maintenance issues around the Estate. • All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the OM CCTV • Ensure compliance with Data Protection Act. • Monitor CCTV cameras pro-actively, to detect any security related incidents. • Prepare evidence/download data images for authorised bodies, such as Police and Data Controller. • Report any system faults in a timely manner. • Only permit authorised personnel into FCC/Control Room, using log in/out form. Concierge (When Covering This Role) • Meeting and Greeting all residents, guests and clients. • Aid Security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions. • Correct reporting of any incidents or complaints. • Safekeeping of keys on behalf of residents and the estate. • Recording at all times the signing in and out of keys. • Report any accidents and record in the accident book as appropriate. • Maintain confidentiality at all times concerning the residents and business of the Ballymore and Personnel. • Maintain a clean and tidy appearance of the Concierge office at all times and to carry out basic cleaning duties within this area as necessary. • Ensure all relevant correspondence is forwarded without delay to the Manager s office. • Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events. • Help to create a can do, will do, with pleasure culture within all aspects of the Estates Team. • Assist with extra shifts where the business needs are requested within a reasonable timeframe. Skills, Experience & Qualifications • SIA Licence (Required) • Previous experience in a similar Security position (Desirable) • Good communication skills • Patience and the ability to remain clam in stressful situations. • Thinking and reasoning skills for dealing with emergencies. • Ability to work well with others Ballymore operates as an equal opportunities employer.
Apr 15, 2024
Full time
Security Officer - Permanent, East London (E14) Hours: 56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am) Rate: £12.73 Per hour Duties & Responsibilities Always maintain a safe environment for all people in the estate, including a constant security presence. • Meeting and greeting all residents, guests and clients around the estate. • Communicate with Concierge and assist with smooth running of the site. • Ensure any unusual behaviour recorded is followed up, calling the police if necessary. • Communicate with control regularly and ensure there is a quick response to any incident. • To include building rounds & PES patrols of the site, in the daily tasks. • Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison. • Maintain a safe environment for all people in the estate at all times. • Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion. • As part of the Estates Team reviewing and maintaining policies, company rules and Ballymore quality standards. • Liaise with the Operations Manager where necessary and follow all given instructions. • Provide support and shift cover for Concierge functions when necessary. • Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner. • Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Operations Manager & Security Supervisors immediately. • Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. • Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. • Ensure that all firefighting apparatus is accounted for and maintained. • Correct reporting of any cleaning or maintenance issues around the Estate. • All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the OM CCTV • Ensure compliance with Data Protection Act. • Monitor CCTV cameras pro-actively, to detect any security related incidents. • Prepare evidence/download data images for authorised bodies, such as Police and Data Controller. • Report any system faults in a timely manner. • Only permit authorised personnel into FCC/Control Room, using log in/out form. Concierge (When Covering This Role) • Meeting and Greeting all residents, guests and clients. • Aid Security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions. • Correct reporting of any incidents or complaints. • Safekeeping of keys on behalf of residents and the estate. • Recording at all times the signing in and out of keys. • Report any accidents and record in the accident book as appropriate. • Maintain confidentiality at all times concerning the residents and business of the Ballymore and Personnel. • Maintain a clean and tidy appearance of the Concierge office at all times and to carry out basic cleaning duties within this area as necessary. • Ensure all relevant correspondence is forwarded without delay to the Manager s office. • Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events. • Help to create a can do, will do, with pleasure culture within all aspects of the Estates Team. • Assist with extra shifts where the business needs are requested within a reasonable timeframe. Skills, Experience & Qualifications • SIA Licence (Required) • Previous experience in a similar Security position (Desirable) • Good communication skills • Patience and the ability to remain clam in stressful situations. • Thinking and reasoning skills for dealing with emergencies. • Ability to work well with others Ballymore operates as an equal opportunities employer.
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Apr 15, 2024
Full time
Purpose of the Role A customer facing role taking responsibility for delivery of all site-based services pertaining to the management of Paddington Gardens. The Estate Manager will act as Managing Agent interface and manage the site team including concierge, security, service yard officer for this unique residential-led mixed use development. Key Responsibilities Ensure that Paddington Gardens is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers. Oversee and be responsible for the delivery of the property & estate management function by the Paddington Gardens Management team. Develop, implement and maintain management systems for all buildings, facilities and estate areas. Oversee conformity with the Paddington Gardens development S.106 agreements including implementation of the London Living Wage, local employment requirements and sustainability measures in all relevant contractual arrangements. Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures. Develop and maintain good relations with all Paddington Garden stakeholders, including the Developer, Landlord, Housing Association, hotel and school any Resident Association, commercial liaison or other organisations. Manage the in-house team and outsourced service providers to ensure Concierge services, Security, Cleaning, Landscaping, Maintenance and Repairs are coordinated, adhering to required specification in O&M manuals where applicable; and in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or other departments as may be required. Support and contribute to occupiers (residential and commercial) communications channels as required. Understand and ensure adherence to, on behalf of the Landlord and Tenants, the obligations within the occupier (residential and commercial) lease agreements. Liaise with Westminster City Council, Police and other emergency services to ensure emergency response plans are up to date and relevant to the needs of Paddington Gardens Lead on the sustainability agenda, maintain positive dialogue with Sustainability organisations and ensure Sustainability is given a high priority in all Paddington Gardens Estate management decisions Carry out any reasonable duties as required by the Savills Residential Management team. Team To lead, manage and develop the Paddington Gardens Management team. Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for those director reports of the Management Team. Develop the site team to ensure excellent customer focused service delivery. Set the policy for recruitment of team members and appointment of contractors, recognising s106 obligations. To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service. Finance To be responsible, with Savills UK management team and departmental leads, for all financial matters regarding the operational management of Paddington Gardens, including the oversight and input to the Service Charge budget development and Managing Agent financial obligations. Support the finance team with regard to invoicing including service charge, rents and credit control and including overview of management accounts, where appropriate in conjunction with client requirements and the Property Management Agreement. Coordinate and review the service charge budgets and reconciliation packs in conjunction with the Surveyor and ensure benchmarks against competitors and recommend budgets for approval. To oversee Arrears Reports for both property accounting and corporate accounting, ensure the accounting teams are supported in the recovery of debt and that any action taken is agreed with the Client as required. Health & Safety To have overall responsibility for Health & Safety and Environmental procedures at Paddington Gardens and ensure these policies are adhered to throughout all levels of the organisation and that every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to. Ensure all agreed Savills H&S policies and procedures are implemented and adhered to at all times; in conjunction with any client specific requirements as may be required. Establish emergency procedures and safe working practices to ensure as far as is reasonably practicable, the health and safety of all residents, occupiers, visitors, members of the public and Paddington Gardens Management's employees and service providers. Client Relationship Management To develop excellent relationships with representatives of the client(s) and their advisers, inputting upon reporting to the client(s) on all aspects of the management of the property as required through written reports and at site meetings in addition to ad-hoc communication as required. To understand the Client's objectives and create property management plans to enable Savills to support those objectives. To understand and successfully implement Savills' obligations within the Property Management Agreement, including continual identification of areas for improvement. To communicate and liaise with all residents, occupiers and in addition, to solicit feedback on the Paddington Gardens Management Team's performance through informal and formal communications to ensure an ethos of continual improvement and customer satisfaction. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation. Working Hours - 9am-5pm Monday- Friday Salary - £50,000 - £55,000 dependant on experience Please see our Benefits Booklet for more information.
Opportunity for an experienced property and facilities professional to join a charity in the Southwest! Your new company A fantastic long-term opportunity has arisen to join a not-for-profit organisation who are responsible for the maintenance and statutory compliance of over 20 specialist operational properties in the Southwest region. Your new employer is a reputable provider of extra care facilities catering for a wide range of individuals across the region, from young people through to adults. Your new role You will join an estates team in a senior position which will see you take overall ownership of a responsive maintenance service across the properties, as well as inputting into cyclical works and ensuring that statutory compliance is overseen professionally and efficiently at all times. You will also lead a small team of trade professionals (including a team leader), and will ensure they are working effectively and efficiently to complete works to a required standard, whilst taking into consideration the operational use of the properties. What you'll need to succeed This role could be a great next step if you have previously worked as a building surveyor, estates officer, facilities manager or overseen property maintenance at a strategic level previously - applicants will be considered from a local authority, NHS, social housing or charity environment. What you'll get in return In return, you will receive a starting salary of up to £55,000 - calculated dependent on qualifications and relevant experience. A full and wide range of employment benefits are also available, to include a contributory pension scheme, 28 days annual leave and flexible working practices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 13, 2024
Full time
Opportunity for an experienced property and facilities professional to join a charity in the Southwest! Your new company A fantastic long-term opportunity has arisen to join a not-for-profit organisation who are responsible for the maintenance and statutory compliance of over 20 specialist operational properties in the Southwest region. Your new employer is a reputable provider of extra care facilities catering for a wide range of individuals across the region, from young people through to adults. Your new role You will join an estates team in a senior position which will see you take overall ownership of a responsive maintenance service across the properties, as well as inputting into cyclical works and ensuring that statutory compliance is overseen professionally and efficiently at all times. You will also lead a small team of trade professionals (including a team leader), and will ensure they are working effectively and efficiently to complete works to a required standard, whilst taking into consideration the operational use of the properties. What you'll need to succeed This role could be a great next step if you have previously worked as a building surveyor, estates officer, facilities manager or overseen property maintenance at a strategic level previously - applicants will be considered from a local authority, NHS, social housing or charity environment. What you'll get in return In return, you will receive a starting salary of up to £55,000 - calculated dependent on qualifications and relevant experience. A full and wide range of employment benefits are also available, to include a contributory pension scheme, 28 days annual leave and flexible working practices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. Responsibilities: Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately. Take ownership of your work and support residents to deliver a quality service You will influence others and advocate effectively for your residents to get the job done. You will be connected to tenants in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Look for opportunities to continually improve the service and anticipate the needs of your customers Assess prospective residents and establish a professional and trustworthy relationship with from the very start of the tenancy. Manage void properties to be ready to let including specifying work orders on standard voids. Manage landlord repair Work with Asset Management colleagues to resolve complex repairs in a timely manner. Complete all actions required to ensure effective rent and service charge collection and debt management. Identify customer support needs and work with partners to make sure customers are safe in their homes. Identify over-crowding or under occupation and work with your customer to help them move to a more suitable home. Inspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks. Complete all FRA actions as directed. Skills and experience: Excellent communication skills and a commitment to providing the best possible customer experience Previous experience working as a Housing Officer or general Social Housing experience
Apr 12, 2024
Seasonal
Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. Responsibilities: Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately. Take ownership of your work and support residents to deliver a quality service You will influence others and advocate effectively for your residents to get the job done. You will be connected to tenants in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Look for opportunities to continually improve the service and anticipate the needs of your customers Assess prospective residents and establish a professional and trustworthy relationship with from the very start of the tenancy. Manage void properties to be ready to let including specifying work orders on standard voids. Manage landlord repair Work with Asset Management colleagues to resolve complex repairs in a timely manner. Complete all actions required to ensure effective rent and service charge collection and debt management. Identify customer support needs and work with partners to make sure customers are safe in their homes. Identify over-crowding or under occupation and work with your customer to help them move to a more suitable home. Inspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks. Complete all FRA actions as directed. Skills and experience: Excellent communication skills and a commitment to providing the best possible customer experience Previous experience working as a Housing Officer or general Social Housing experience
3 months contract with A Local Authority Job Summary: To work as part of a team in delivering cleaner, safer and well maintained estates and blocks whilst continuously improving services to the common parts of estates in accordance with agreed targets and the aspirations of residents. Key Duties/Accountabilities: To be responsible for completing cleaning tasks in compliance with schedules, frequencies and methods which are defined or may be amended in accordance with the guidelines or as directed by Neighbourhood Caretaking Team Leader. Utilising equipment and technology, as directed and provided, for the better performance of the required duties. The sweeping and/or washing of all communal staircases, entrances, foyers, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. The cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, stair balustrades, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove and cleanly dispose of any overspill in refuse container storage rooms. Rotate refuse containers to avoid such overspills as required. Check refuse chutes and if possible, clear blockages. If not possible to clear, report to the Neighbourhood Caretaking Team Leader or other appropriate officer. Empty and clean estate litterbins. Remove weeds and other plant material, as required, from hard standing areas. Litter pick all estate shrub/rose/flower beds. Sweep all hard standing communal areas including car parks, playgrounds, and drying areas. Remove graffiti from any estate area within agreed timescales: Abusive/offensive/illegal = 24 hours. All other graffiti within 5 working days. Essential Experience Required: Experience of meeting targets. Experience of working in a customer focused environment. Experience of working with people from different backgrounds. The closing date for this position is 12/04/24.
Apr 10, 2024
Contract
3 months contract with A Local Authority Job Summary: To work as part of a team in delivering cleaner, safer and well maintained estates and blocks whilst continuously improving services to the common parts of estates in accordance with agreed targets and the aspirations of residents. Key Duties/Accountabilities: To be responsible for completing cleaning tasks in compliance with schedules, frequencies and methods which are defined or may be amended in accordance with the guidelines or as directed by Neighbourhood Caretaking Team Leader. Utilising equipment and technology, as directed and provided, for the better performance of the required duties. The sweeping and/or washing of all communal staircases, entrances, foyers, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. The cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, stair balustrades, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove and cleanly dispose of any overspill in refuse container storage rooms. Rotate refuse containers to avoid such overspills as required. Check refuse chutes and if possible, clear blockages. If not possible to clear, report to the Neighbourhood Caretaking Team Leader or other appropriate officer. Empty and clean estate litterbins. Remove weeds and other plant material, as required, from hard standing areas. Litter pick all estate shrub/rose/flower beds. Sweep all hard standing communal areas including car parks, playgrounds, and drying areas. Remove graffiti from any estate area within agreed timescales: Abusive/offensive/illegal = 24 hours. All other graffiti within 5 working days. Essential Experience Required: Experience of meeting targets. Experience of working in a customer focused environment. Experience of working with people from different backgrounds. The closing date for this position is 12/04/24.
Monday - Friday 9am - 5pm Office based Ongoing Temp 18-20p/h (PAYE) Must have previous experience dealing with tenancy/Estate Services Key responsibilities To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates. Service Delivery To be responsible to the Service Delivery Manager, for the provision of administrative and support services to the Estate Services teams To create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings. To manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked. To provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working. To be involved in the timely processing and monitoring of invoices To deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers During the absence of the Mobile Relief Supervisor, to check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained. During the absence of the Stores Manager, liaise with suppliers regarding orders and deliveries. To raise communal repairs and follow up any repairs related issues. To ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets. Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion. To effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery To liaise with Estate Services staff including caretakers in order to respond to the wide range of estate management queries. To answer telephone calls, deal with enquiries and take messages. To work collaboratively with other departments and outside agencies To ensure a prompt, courteous and helpful response is given when dealing with residents, their representatives or outside agencies. To provide photocopying, filing and other administrative services including the ordering and auditing of stationery required by the team. To undertake projects as required. General To ensure that services are provided in accordance with our clients commitment to "Best Value" and high-quality service provision to customers/clients. Carry out duties in accordance with the Health and Safety Policy, procedures and relevant Health and Safety legislation. To use and assist others in the use of information technology systems, carrying out duties in the most efficient and effective manner. To participate in our clients supervision, appraisal and development process as a means of improving skills and abilities and in order to contribute towards the delivery of high-quality services. To ensure that services provided are appropriate to the needs of the people, particularly disadvantaged groups, in accordance with our clients Equality and Diversity strategy. At all times carry out responsibilities/duties within the framework of Dignity for all - our clients Equality Policy. To perform any other reasonable, minor, and non-recurring duties, appropriate to the post, as determined by the Team Manager.
Apr 10, 2024
Seasonal
Monday - Friday 9am - 5pm Office based Ongoing Temp 18-20p/h (PAYE) Must have previous experience dealing with tenancy/Estate Services Key responsibilities To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates. Service Delivery To be responsible to the Service Delivery Manager, for the provision of administrative and support services to the Estate Services teams To create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings. To manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked. To provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working. To be involved in the timely processing and monitoring of invoices To deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers During the absence of the Mobile Relief Supervisor, to check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained. During the absence of the Stores Manager, liaise with suppliers regarding orders and deliveries. To raise communal repairs and follow up any repairs related issues. To ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets. Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion. To effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery To liaise with Estate Services staff including caretakers in order to respond to the wide range of estate management queries. To answer telephone calls, deal with enquiries and take messages. To work collaboratively with other departments and outside agencies To ensure a prompt, courteous and helpful response is given when dealing with residents, their representatives or outside agencies. To provide photocopying, filing and other administrative services including the ordering and auditing of stationery required by the team. To undertake projects as required. General To ensure that services are provided in accordance with our clients commitment to "Best Value" and high-quality service provision to customers/clients. Carry out duties in accordance with the Health and Safety Policy, procedures and relevant Health and Safety legislation. To use and assist others in the use of information technology systems, carrying out duties in the most efficient and effective manner. To participate in our clients supervision, appraisal and development process as a means of improving skills and abilities and in order to contribute towards the delivery of high-quality services. To ensure that services provided are appropriate to the needs of the people, particularly disadvantaged groups, in accordance with our clients Equality and Diversity strategy. At all times carry out responsibilities/duties within the framework of Dignity for all - our clients Equality Policy. To perform any other reasonable, minor, and non-recurring duties, appropriate to the post, as determined by the Team Manager.
We are currently recruiting for two Neighbourhood Caretakers to work in the Bromford Area. Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues.This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. Requirements: A full driving licence is an essential requirement Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Please note that our client will request to see CV's in the first instance. So please apply below with an up to date CV. Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Apr 08, 2024
Seasonal
We are currently recruiting for two Neighbourhood Caretakers to work in the Bromford Area. Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues.This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. Requirements: A full driving licence is an essential requirement Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Please note that our client will request to see CV's in the first instance. So please apply below with an up to date CV. Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Neighbourhood Officer Salary £41,081 Location Manchester - Agile Permanent, Full Time, 35 hours per a week Closing date: 12th April 2024 Support our communities. See the difference you can make in our city. At One Manchester we re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes, invest in our communities, help communities to further their learning, manage their money, launch successful businesses and improve their employability. We are expanding and seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service in a defined geographical area. You ll deliver a high-quality housing and tenancy service, working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities, as well as helping deliver an exceptional first point of contact resolution customer experience. What we re looking for: Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy and neighbourhood management and related services including anti-social behaviour, arrears recovery and allocations Understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods. Experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills. Experience of working collaboratively building successful working relationships with key stakeholders, partners and customers to achieve strong community and neighbourhood regeneration. Able to lone work safely and effectively, delivering high quality services in field-based settings. Demonstrable experience of Safeguarding; raising concerns through policies and procedures. Good IT literacy We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
Apr 04, 2024
Full time
Neighbourhood Officer Salary £41,081 Location Manchester - Agile Permanent, Full Time, 35 hours per a week Closing date: 12th April 2024 Support our communities. See the difference you can make in our city. At One Manchester we re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes, invest in our communities, help communities to further their learning, manage their money, launch successful businesses and improve their employability. We are expanding and seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service in a defined geographical area. You ll deliver a high-quality housing and tenancy service, working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities, as well as helping deliver an exceptional first point of contact resolution customer experience. What we re looking for: Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy and neighbourhood management and related services including anti-social behaviour, arrears recovery and allocations Understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods. Experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills. Experience of working collaboratively building successful working relationships with key stakeholders, partners and customers to achieve strong community and neighbourhood regeneration. Able to lone work safely and effectively, delivering high quality services in field-based settings. Demonstrable experience of Safeguarding; raising concerns through policies and procedures. Good IT literacy We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
Hays Construction and Property
Chesterfield, Derbyshire
Your new company A social housing provider is looking to add a Community Sustainment Manager to their Chesterfield branch. This is a permanent position with a salary starting at 36,500 and rising to 39,500 Working Hours & Holidays Working hours per week- 40, Monday to Friday Flexi-time 25 days holiday plus bank holidays (rising to 30 as years of service increase) Option to purchase extra leave Health & Wellbeing Benefits Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Career Development Great opportunities for learning & development and career progression Your new role Direct Line Management of: Community Sustainment Officers Community Involvement Officers Estate Caretakers The post will be responsible for the timely, efficient delivery of support, advice and enforcement services to assist tenants to sustain their tenancies. The team the post is responsible for has a specific focus on the resolution of complex anti-social behaviour cases and cases where there are multiple vulnerabilities requiring more in-depth management. Where enforcement action is necessary, they will be responsible for ensuring they and their team delivers accurate case management in adherence with legislation and best practice and are able to represent the client in court when required. Through the management of the Community Involvement team, they will also ensure the delivery of new and innovative involvement and community development projects which promote improved service provision, community wellbeing and cohesion. The post will also manage and develop the Estate Caretaking service, providing our communities and wider Neighbourhood team with the valued services to keep our estates maintained and providing assistance with the resolution of cases where there are aspects of such things such as hoarding, fly tipping, garden clearance etc. You will oversee activity and manage resources to maintain excellent customer service using solid expertise in housing and anti-social behaviour management and community involvement. Through team development you will create services that provides integrated support in collaboration with other teams and agencies. The services will reflect best practice and meet regulatory and legislative requirements. Clear management information will drive performance, with procedures and controls that balance support for tenants with tenancy compliance. What you'll need to succeed Essential: HNC/HND in an appropriate field At least 5 years experience of working in the social housing sector Desirable: At least 3 years experience at a management level in social housing Housing Qualification CIH membership Management qualifications and/or Substantial evidence of professional development and personal impact working in the social housing sector at a management level What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 26, 2024
Full time
Your new company A social housing provider is looking to add a Community Sustainment Manager to their Chesterfield branch. This is a permanent position with a salary starting at 36,500 and rising to 39,500 Working Hours & Holidays Working hours per week- 40, Monday to Friday Flexi-time 25 days holiday plus bank holidays (rising to 30 as years of service increase) Option to purchase extra leave Health & Wellbeing Benefits Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Career Development Great opportunities for learning & development and career progression Your new role Direct Line Management of: Community Sustainment Officers Community Involvement Officers Estate Caretakers The post will be responsible for the timely, efficient delivery of support, advice and enforcement services to assist tenants to sustain their tenancies. The team the post is responsible for has a specific focus on the resolution of complex anti-social behaviour cases and cases where there are multiple vulnerabilities requiring more in-depth management. Where enforcement action is necessary, they will be responsible for ensuring they and their team delivers accurate case management in adherence with legislation and best practice and are able to represent the client in court when required. Through the management of the Community Involvement team, they will also ensure the delivery of new and innovative involvement and community development projects which promote improved service provision, community wellbeing and cohesion. The post will also manage and develop the Estate Caretaking service, providing our communities and wider Neighbourhood team with the valued services to keep our estates maintained and providing assistance with the resolution of cases where there are aspects of such things such as hoarding, fly tipping, garden clearance etc. You will oversee activity and manage resources to maintain excellent customer service using solid expertise in housing and anti-social behaviour management and community involvement. Through team development you will create services that provides integrated support in collaboration with other teams and agencies. The services will reflect best practice and meet regulatory and legislative requirements. Clear management information will drive performance, with procedures and controls that balance support for tenants with tenancy compliance. What you'll need to succeed Essential: HNC/HND in an appropriate field At least 5 years experience of working in the social housing sector Desirable: At least 3 years experience at a management level in social housing Housing Qualification CIH membership Management qualifications and/or Substantial evidence of professional development and personal impact working in the social housing sector at a management level What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
It's time for the next step. You've earned it. Apply Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. Estates & Facilities Head of Estates London £75,000 Per annum Permanent Your Contact Tom Morrison Senior Manager Your next role It's time for the next step. You've earned it. Apply Feeling challenged? Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Estates & Facilities. Or call us for the latest opportunities. Browse all jobs Building Surveyor Scotland Permanent Competitive Per annum Property Services - Career Consultation London Contract Negotiable Per day Building Safety Manager London Contract £550 - £600 Per day Asbestos Surveyor Scotland Contract 28-33 Per hour Building Surveyor London Contract £320 - £350 Per day Disrepair Surveyor South East England Contract £300 - £320 Per day Building Surveyor London Contract £32 - £35 Per hour Senior Facilities Manager London Permanent £60,000-£65,000 Per annum Building Surveyor London Contract £36 - £40 Per hour Building Surveyor London Contract £42 - £47 Per hour Major Works Project Manager London Contract £300-320 Per day Utilities Manager London Permanent £49,000-£58,000 Per annum Engineering Services Manager London Permanent Maintenance Surveyor Central England Contract 30-35 Per hour Planned Maintenance Surveyor South East England Contract 280-320 Per day Building Surveyor South East England Permanent Competitive Per annum Building Surveyor - Scotland Scotland Permanent Competitive Per annum Property Services Manager Central England Contract 350-400 Per day Facilities Manager London Permanent £40,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you Request call back
Mar 24, 2024
Full time
It's time for the next step. You've earned it. Apply Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. Estates & Facilities Head of Estates London £75,000 Per annum Permanent Your Contact Tom Morrison Senior Manager Your next role It's time for the next step. You've earned it. Apply Feeling challenged? Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Estates & Facilities. Or call us for the latest opportunities. Browse all jobs Building Surveyor Scotland Permanent Competitive Per annum Property Services - Career Consultation London Contract Negotiable Per day Building Safety Manager London Contract £550 - £600 Per day Asbestos Surveyor Scotland Contract 28-33 Per hour Building Surveyor London Contract £320 - £350 Per day Disrepair Surveyor South East England Contract £300 - £320 Per day Building Surveyor London Contract £32 - £35 Per hour Senior Facilities Manager London Permanent £60,000-£65,000 Per annum Building Surveyor London Contract £36 - £40 Per hour Building Surveyor London Contract £42 - £47 Per hour Major Works Project Manager London Contract £300-320 Per day Utilities Manager London Permanent £49,000-£58,000 Per annum Engineering Services Manager London Permanent Maintenance Surveyor Central England Contract 30-35 Per hour Planned Maintenance Surveyor South East England Contract 280-320 Per day Building Surveyor South East England Permanent Competitive Per annum Building Surveyor - Scotland Scotland Permanent Competitive Per annum Property Services Manager Central England Contract 350-400 Per day Facilities Manager London Permanent £40,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you Request call back
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
Feb 03, 2023
Permanent
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
We are recruiting for a large NHS trust in North West London for an interim Senior Estates Officer.
Client Details
Our client is a well run and well known NHS trust in North West London.
Description
You will be responsible for:
Managing the fabric and maintenance division
Health and Safety on site
Planning of PPMs
Compliance
AP on site
Recruitment of staff
Working to best practice
Profile
We are looking for a Senior Estates Officer with an HND in building services maintenance. You should have NHS experience and previous estates management experience. Please apply now.
Job Offer
Good starting hourly rate on offer here please apply now
Oct 27, 2020
We are recruiting for a large NHS trust in North West London for an interim Senior Estates Officer.
Client Details
Our client is a well run and well known NHS trust in North West London.
Description
You will be responsible for:
Managing the fabric and maintenance division
Health and Safety on site
Planning of PPMs
Compliance
AP on site
Recruitment of staff
Working to best practice
Profile
We are looking for a Senior Estates Officer with an HND in building services maintenance. You should have NHS experience and previous estates management experience. Please apply now.
Job Offer
Good starting hourly rate on offer here please apply now
MMP Consultancy are seeking an interim Technical Officer (Inspector/Surveyor) based in South London covering three estates, interim rate Outside IR35 - £21.82 per hour LTD (With a view to go perm in Apr 2021)
Duties:
The Technical Officer will be expected to work under minimal supervision requiring a high level of trust and reliability whilst using own initiative, good time management skills and making appropriate judgement where necessary.
* Organising repairs, improvements and adaptations providing advice and support and liaising with caseworkers and/or technical staff.
* Visiting clients in their own homes and assessing the works required, having regard to the clients' choice and the needs of the property.
* Carrying out measured and dilapidation surveys as required.
* Responsible for carrying out regulatory checks in relation to legionella, asbestos, electrical and fire safety.
* Utilising a proactive approach to health and safety, in particular fire safety in high rise and low-rise buildings.
* Carrying out a proactive and preventative approach to ensure that communal areas are not neglected or misused and are maintained to a high standard.
* Carrying out and maintaining records for estate inspections to ensure good standards of housekeeping and maintenance are delivered.
* Completing written records following site inspections and escalating to the appropriate person if actions are required.
* Assisting the Asset Management Team to ensure health and safety compliance is adhered to.
Qualifications / Experienced:
Qualification in a construction related field i.e. Trade or ONC or qualified by experience to a similar level.
Health & Safety Awareness Training
Asbestos Awareness Training (desirable)
Summary Details:
* £21.82ph LTD (Outside IR35)
* Until March 2021 (View to permanent April 2021)
* (One Week Notice)
* South London region
If you are interested, please send over up to date CV. Further information will be provided once applied. Feel free to pass onto colleagues and contacts who may be suitable
Oct 27, 2020
MMP Consultancy are seeking an interim Technical Officer (Inspector/Surveyor) based in South London covering three estates, interim rate Outside IR35 - £21.82 per hour LTD (With a view to go perm in Apr 2021)
Duties:
The Technical Officer will be expected to work under minimal supervision requiring a high level of trust and reliability whilst using own initiative, good time management skills and making appropriate judgement where necessary.
* Organising repairs, improvements and adaptations providing advice and support and liaising with caseworkers and/or technical staff.
* Visiting clients in their own homes and assessing the works required, having regard to the clients' choice and the needs of the property.
* Carrying out measured and dilapidation surveys as required.
* Responsible for carrying out regulatory checks in relation to legionella, asbestos, electrical and fire safety.
* Utilising a proactive approach to health and safety, in particular fire safety in high rise and low-rise buildings.
* Carrying out a proactive and preventative approach to ensure that communal areas are not neglected or misused and are maintained to a high standard.
* Carrying out and maintaining records for estate inspections to ensure good standards of housekeeping and maintenance are delivered.
* Completing written records following site inspections and escalating to the appropriate person if actions are required.
* Assisting the Asset Management Team to ensure health and safety compliance is adhered to.
Qualifications / Experienced:
Qualification in a construction related field i.e. Trade or ONC or qualified by experience to a similar level.
Health & Safety Awareness Training
Asbestos Awareness Training (desirable)
Summary Details:
* £21.82ph LTD (Outside IR35)
* Until March 2021 (View to permanent April 2021)
* (One Week Notice)
* South London region
If you are interested, please send over up to date CV. Further information will be provided once applied. Feel free to pass onto colleagues and contacts who may be suitable
A position has arisen for a Compliance Officer within a highly regarded healthcare organisation within Oxfordshire. This is a key role monitoring and updating estates compliance for a three month temporary to permanent opportunity. The successful candidate must have previous experience collating evidence and data with regard to building compliance including Health & Safety, fire safety, Legionella and Asbestos management, and preferably have knowledge of HTMs.
Your duties will include:
Responsible for organising and monitoring all compliance documentation within a healthcare organisation
Ensure all estates policies and procedures are in line with statutory legislation
Use knowledge of HTMs (training provided) to assess and record compliance with regards to building services
Ensure all Health & Safety, fire safety, legionella and asbestos related compliance are up to date and recorded in line with company and statutory legislation
Carry out risk assessments when required and update compliance records in line with Health & Safety regulations
Report into Senior Contracts Manager and inform of any issues regarding landlord or building compliance
Organise current compliance documentation and update where necessary
The successful candidate should have:
Must have previous experience dealing with Estates compliance
Should be knowledgeable of HTM legislations
Aug 27, 2020
Full time
A position has arisen for a Compliance Officer within a highly regarded healthcare organisation within Oxfordshire. This is a key role monitoring and updating estates compliance for a three month temporary to permanent opportunity. The successful candidate must have previous experience collating evidence and data with regard to building compliance including Health & Safety, fire safety, Legionella and Asbestos management, and preferably have knowledge of HTMs.
Your duties will include:
Responsible for organising and monitoring all compliance documentation within a healthcare organisation
Ensure all estates policies and procedures are in line with statutory legislation
Use knowledge of HTMs (training provided) to assess and record compliance with regards to building services
Ensure all Health & Safety, fire safety, legionella and asbestos related compliance are up to date and recorded in line with company and statutory legislation
Carry out risk assessments when required and update compliance records in line with Health & Safety regulations
Report into Senior Contracts Manager and inform of any issues regarding landlord or building compliance
Organise current compliance documentation and update where necessary
The successful candidate should have:
Must have previous experience dealing with Estates compliance
Should be knowledgeable of HTM legislations