Senior Technical Co-ordinator/Manager - Utilities

  • Construction Jobs
  • Leicester
  • Jul 23, 2020
Permanent Construction Quantity Surveyor Management Architect & Design

Job Description

Senior Technical Co-ordinator/Manager – Utilities Location: Leicester Salary: Competitive, plus benefits This is a key position providing full responsibility for the timely and accurate delivery of allocated projects. Providing an excellent level of customer service to both existing and new clients to gas, water, electric, and fibre utility infrastructure projects. Ensuring end to end customer management to ensure strong customer service and customer satisfaction whilst co-ordinating client utility requirements for their developments. Senior Technical Co-ordinator/Manager Responsibilities: Establish client requirements for utilities and convert these into utility designs in line with company target timescales for handover to Operations Interface with the internal sales, design and operations teams and external designers and suppliers Offering technical support to the client and TriConnex's operation teams Provide excellent customer service Raising and resolving queries with client Technical Managers Liaise with consultants, Contract Managers, clients, sub-contractors and support functions ensuring specifications, quantities, issues and risks are identified and agreedUpdate web based and internal project monitoring systems as and when appropriate Coordinating Water, Gas, Electricity and civils designs in accordance with client & licence requirements Attend client review meetings to ensure working relationships are maintained and to obtain repeat business Provide training both on the job' and via workshops to ensure department development Management of an existing team of Technical Coordinators with planned, continued growth of the team Department expert in a specific area of works i.e. High rise, I&C connections, multi phase projects, general electric/gas/water or fibre knowledge Commercial input into allocated projects in order to enhance profitability Senior Technical Co-ordinator/Manager Requirements: Construction industry knowledge within a private sector business is desirable Utilities experience is a must Commercial experience would be desirable Knowledge and understanding of effective customer care processes and the effects on financial costs Knowledge and awareness of continuous improvement techniques within new and existing processes Pro-active and hands on approach Hold a self-motivated and proactive approach and ability to work under self-supervision Must hold excellent organisation skills with an accurate attention to detail The ability to critically analyse and evaluate and problem solve as necessary Must hold an adaptable and flexible approach The ability to work to tight deadlines Demonstrates empathy with clients and converts needs into deliverables Must be skilled sing Microsoft office and in-house databases Ability to manage and motivate team members Coordination of projects, ideally within the Construction, Utilities or residential sector Experience within a technical or commercial capacity would be desirable Proven experience of commercial obligations Experience of raising and resolving issues with a solution focused approach Building strong, sustainable relationships Experience within Estimating, Costing and BOQ within the Utilities Industry Commercial experience would be desirable within either estimating or quantity surveying Construction Based HND/HNC or Degree would be desirable Experience of managing or mentoring and developing team members If you think that you are suitable for this Senior Technical Co-ordinator/Manager role, please apply now! Nexus Infrastructure plc and its subsidiaries, Tamdown, TriConnex and eSmart networks is an equal opportunities employer, and we value diversity and promote equality across all of our businesses. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. By submitting your application for this position, you are authorising for your personal information to be treated in accordance with GDPR. All information submitted to us in relation to your application will be stored confidentially and will only be used in accordance with the Nexus Infrastructure Privacy Policy