Ethical Property Company
Oxford, Oxfordshire
Mar 27, 2024
Full time
Operations Executive 24,000 part-time salary ( 28,125 FTE) Fixed term for 10 months 32 hours per week, Monday to Friday flexible between 8 am and 6 pm Oxford (OX4 1JE) Start date: May The Post As Operations Assistant, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Netsuite) Assisting the Operations Manager with the development and implementation of the Netsuite system Designing reports Training staff in use of Netsuite Assisting staff with importing/exporting data, producing reports, setting up dashboard Central purchasing contracts Mobile phones and 365 licences Maintain employee phone list and location of phones Order new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Monitor Office 365 office exchange licences Utilities Maintain gas, electricity and water usage spreadsheets Liaise with property managers to get readings Communicate with suppliers to ensure accurate billing Checking electricity usage reports for half-hourly meters and investigating unusual costs Reviewing solar credit readings and checking correct income is received Support the full-time Operations Assistant with other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Regional Managers on requirements Approving invoices Preparing and reviewing annual budgets Supporting the part-time Operations Assistant with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General Duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communications skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Experience of any of the following would be an advantage: The social or environmental sector Property administration Property law Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.