About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Jun 02, 2023
Permanent
About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Vivid's Local Authority client in the West Midlands are looking to recruit an private sector housing officer for at least a 6 month period. The successful candidate will assist the private sector housing officer in developing and implementing the Council's Private Sector Housing Renewal Strategy, Energy Efficiency and Empty Homes Strategies and oversee the efficient implementation of the statutory duties of the council in respect of private sector housing and energy efficiency. Main Duties and Responsibilities To undertake administration of the mandatory HMO licensing scheme including the identification and inspection of licensable properties and the assessment of application documentation. To devise and determine licensing conditions, compile schedules of work and make recommendations for licence approval to ensure compliance with the Housing Act 2004 and the Management of Houses of Multiple Occupations Regulations 2006 To develop and progress a monitoring programme for licensed HMOs To inspect private sector dwellings following complaints from tenants or members of the public regarding property conditions To issue schedules of work to landlords To investigate and interview on claims of harassment and illegal evictions of private sector tenants. To issue Formal Notices to owners of property under the Housing Act 2004 (Housing Health and Safety Rating System) and other legislation and attend Residential Property Tribunals and court as necessary. Visiting homes and producing letters for immigration purposes This role is heavy on enforcement so enforcement experience, ideally with court experience, is key. If you are interested in applying for this position please get in touch with Megan Cook on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 19, 2024
Contract
Vivid's Local Authority client in the West Midlands are looking to recruit an private sector housing officer for at least a 6 month period. The successful candidate will assist the private sector housing officer in developing and implementing the Council's Private Sector Housing Renewal Strategy, Energy Efficiency and Empty Homes Strategies and oversee the efficient implementation of the statutory duties of the council in respect of private sector housing and energy efficiency. Main Duties and Responsibilities To undertake administration of the mandatory HMO licensing scheme including the identification and inspection of licensable properties and the assessment of application documentation. To devise and determine licensing conditions, compile schedules of work and make recommendations for licence approval to ensure compliance with the Housing Act 2004 and the Management of Houses of Multiple Occupations Regulations 2006 To develop and progress a monitoring programme for licensed HMOs To inspect private sector dwellings following complaints from tenants or members of the public regarding property conditions To issue schedules of work to landlords To investigate and interview on claims of harassment and illegal evictions of private sector tenants. To issue Formal Notices to owners of property under the Housing Act 2004 (Housing Health and Safety Rating System) and other legislation and attend Residential Property Tribunals and court as necessary. Visiting homes and producing letters for immigration purposes This role is heavy on enforcement so enforcement experience, ideally with court experience, is key. If you are interested in applying for this position please get in touch with Megan Cook on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Oxfordshire Private Sector Housing Officer Rate: 35- 45 hour Contract duration: 6 months (potential of extension) Details: Our client, based in Oxfordshire are currently looking for a Private Sector Housing Officer available immediately to cover a vacancy within the team on a temporary basis for approximately 6 months (initially) while the recruitment process is under way to find a permanent replacement. If they do not find someone right away this is likely to be extended. They are looking for someone who has the skills and experience to carry out our duties in relation to landlords and tenants to ensure improvements to the private rented sector. This will include HHSRS inspections as well as HMO licensing. It is crucial that you can manage you own workload and hit the ground running as there will be work to get going with right away, you will be asked to deliver improvements in housing standards in the private sector and to reduce the negative impact on health caused by poor housing conditions. Whilst some work can be undertaken remotely, this is a front line role which will require the candidate to be close to district but there is remote working for 2/3 days week, the potential for condensed hours across 4 days is also available. They are looking for they are looking to pay 40- 45PH Umbrella. Please let us know if you are interested and would like more information. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 19, 2024
Contract
Oxfordshire Private Sector Housing Officer Rate: 35- 45 hour Contract duration: 6 months (potential of extension) Details: Our client, based in Oxfordshire are currently looking for a Private Sector Housing Officer available immediately to cover a vacancy within the team on a temporary basis for approximately 6 months (initially) while the recruitment process is under way to find a permanent replacement. If they do not find someone right away this is likely to be extended. They are looking for someone who has the skills and experience to carry out our duties in relation to landlords and tenants to ensure improvements to the private rented sector. This will include HHSRS inspections as well as HMO licensing. It is crucial that you can manage you own workload and hit the ground running as there will be work to get going with right away, you will be asked to deliver improvements in housing standards in the private sector and to reduce the negative impact on health caused by poor housing conditions. Whilst some work can be undertaken remotely, this is a front line role which will require the candidate to be close to district but there is remote working for 2/3 days week, the potential for condensed hours across 4 days is also available. They are looking for they are looking to pay 40- 45PH Umbrella. Please let us know if you are interested and would like more information. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Leeds Federated Housing Association Ltd
Leeds, Yorkshire
Job Title: Neighbourhood Co-ordinator Location: Leeds Salary: £15,517 per annum (FTE £29,095) plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent, Part time. (20 hours per week to be worked over minimum of 4 days and must include a Monday) The Vacancy: At Leeds Federated, we are committed to enhancing the quality of life within our communities through a proactive and responsive approach to housing management. As part of our ongoing efforts to better serve our customers and strengthen our communities, we are excited to introduce our Community-Based approach which is being rolled out during 2024/25. Our Community-Based approach is about being present in our communities and delivering services based on the strengths and needs identified by our customers. We believe that by fostering collaboration, empowering customers, and leveraging community resources, we can create thriving neighbourhoods where everyone feels supported, valued and listened to. To support this approach, we've created the role of Neighbourhood Coordinator. This position is essential in supporting our Housing Team and Lettings Supervisor, ensuring effective housing management operations. As Neighbourhood Coordinator you will assist our Neighbourhood Officers & Lettings Supervisor in the management of our empty homes when needed. In return: As well as a competitive salary we can offer you: Agile working environment 30 days annual leave DC pension scheme Cycle to Work Scheme Health cash plan Extra Information: The closing date for this role is: Noon on Thursday 2nd May 2024. Interviews will take place on: Thursday 9th May 2024. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of: Housing Coordinator, Neighbourhood Co-ord, Housing Team Coordinator, Lettings Coordinator, Lettings Team Member, may also be considered for this role.
Apr 19, 2024
Full time
Job Title: Neighbourhood Co-ordinator Location: Leeds Salary: £15,517 per annum (FTE £29,095) plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent, Part time. (20 hours per week to be worked over minimum of 4 days and must include a Monday) The Vacancy: At Leeds Federated, we are committed to enhancing the quality of life within our communities through a proactive and responsive approach to housing management. As part of our ongoing efforts to better serve our customers and strengthen our communities, we are excited to introduce our Community-Based approach which is being rolled out during 2024/25. Our Community-Based approach is about being present in our communities and delivering services based on the strengths and needs identified by our customers. We believe that by fostering collaboration, empowering customers, and leveraging community resources, we can create thriving neighbourhoods where everyone feels supported, valued and listened to. To support this approach, we've created the role of Neighbourhood Coordinator. This position is essential in supporting our Housing Team and Lettings Supervisor, ensuring effective housing management operations. As Neighbourhood Coordinator you will assist our Neighbourhood Officers & Lettings Supervisor in the management of our empty homes when needed. In return: As well as a competitive salary we can offer you: Agile working environment 30 days annual leave DC pension scheme Cycle to Work Scheme Health cash plan Extra Information: The closing date for this role is: Noon on Thursday 2nd May 2024. Interviews will take place on: Thursday 9th May 2024. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of: Housing Coordinator, Neighbourhood Co-ord, Housing Team Coordinator, Lettings Coordinator, Lettings Team Member, may also be considered for this role.
Leeds Federated Housing Association Ltd
Leeds, Yorkshire
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good value, affordable housing. The Neighbourhood Officer is responsible for developing and maintaining relationships with our customers. Acting as the named point of contact for a patch of homes and the organisation's main interface with customers, you will provide high quality tenancy management services. Your day-to-day focus will be to work with customers on a range of matters including allocations and lettings, tenancy and estate management issues and anti-social behaviour. In addition, you will provide a service to our customers as part of the call handling team. Our ideal candidate will: Be a strong communicator who can liaise at all levels and negotiate effectively Have experience of working in a demanding customer service environment Have knowledge and experience of providing housing management and/or care and support services Have a flexible and innovative approach Have adaptability to work on their own initiative and be an excellent team player In return: As well as a competitive salary we can offer you: Agile working environment 30 days annual leave DC pension scheme Cycle to Work Scheme Health cash plan Extra Information: The closing date for this role is: Noon on Wednesday 1st May 2024. Interviews will take place on: Thursday 9th & Friday 10th May 2024. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. You will need to have a current driving licence and have access to a vehicle for business use, for which an Essential Car User Allowance is payable, based on the emissions of your vehicle. Shortlisted candidates will be contacted regarding an interview. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of: Housing Officer, Neighbourhood Co-ord, Housing Team Officer, Lettings Officer, Lettings Team Member, may also be considered for this role.
Apr 19, 2024
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good value, affordable housing. The Neighbourhood Officer is responsible for developing and maintaining relationships with our customers. Acting as the named point of contact for a patch of homes and the organisation's main interface with customers, you will provide high quality tenancy management services. Your day-to-day focus will be to work with customers on a range of matters including allocations and lettings, tenancy and estate management issues and anti-social behaviour. In addition, you will provide a service to our customers as part of the call handling team. Our ideal candidate will: Be a strong communicator who can liaise at all levels and negotiate effectively Have experience of working in a demanding customer service environment Have knowledge and experience of providing housing management and/or care and support services Have a flexible and innovative approach Have adaptability to work on their own initiative and be an excellent team player In return: As well as a competitive salary we can offer you: Agile working environment 30 days annual leave DC pension scheme Cycle to Work Scheme Health cash plan Extra Information: The closing date for this role is: Noon on Wednesday 1st May 2024. Interviews will take place on: Thursday 9th & Friday 10th May 2024. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. You will need to have a current driving licence and have access to a vehicle for business use, for which an Essential Car User Allowance is payable, based on the emissions of your vehicle. Shortlisted candidates will be contacted regarding an interview. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of: Housing Officer, Neighbourhood Co-ord, Housing Team Officer, Lettings Officer, Lettings Team Member, may also be considered for this role.
Assistant Housing Officer, full-time in Birmingham, driving required, paying £13.20 Your new company Hays are the exclusive recruiting partner for Birmingham City Council, their City Housing team is currently looking for an Assistant Housing Officer to join them on a full-time temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As an Assistant Housing Officer you will assist the Housing Officer to deliver a consistent, excellent, reliable, customer-focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with BCCs Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Will contribute and help deliver where directed the provision of a multi-agency/partnership problem-solving service around people, property, place, and sustaining tenancies. What you'll need to succeed In order to succeed in this role, you will need to have experience as a Housing Officer or have a background working in Homeless Centres, and knowledge of Legislation and Part 6 and 7 of the Housing Act would be highly beneficial. You will also need to drive for this role, so you will need your own vehicle and business insurance. This role will be an ASAP start, which before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks, you will also need to pass a Basic DBS check to start this role, Hays will put this into process for you. What you'll get in return This is a full-time, working on site role and you will be based out of Kings Road Depot. This role is currently offering an hourly rate of pay £13.20 plus expenses. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 19, 2024
Contract
Assistant Housing Officer, full-time in Birmingham, driving required, paying £13.20 Your new company Hays are the exclusive recruiting partner for Birmingham City Council, their City Housing team is currently looking for an Assistant Housing Officer to join them on a full-time temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As an Assistant Housing Officer you will assist the Housing Officer to deliver a consistent, excellent, reliable, customer-focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with BCCs Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Will contribute and help deliver where directed the provision of a multi-agency/partnership problem-solving service around people, property, place, and sustaining tenancies. What you'll need to succeed In order to succeed in this role, you will need to have experience as a Housing Officer or have a background working in Homeless Centres, and knowledge of Legislation and Part 6 and 7 of the Housing Act would be highly beneficial. You will also need to drive for this role, so you will need your own vehicle and business insurance. This role will be an ASAP start, which before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks, you will also need to pass a Basic DBS check to start this role, Hays will put this into process for you. What you'll get in return This is a full-time, working on site role and you will be based out of Kings Road Depot. This role is currently offering an hourly rate of pay £13.20 plus expenses. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Senior Electrical Officer - Temp 3 months + - ASAP start - 18th Edition - Off the Tools - Hybrid - Handovers Your new company A large social housing provider in South Yorkshire is looking for a senior electrical officer to join their team on a temporary basis of around 3 months+. You will be working in an "off the tools" capacity with a hybrid role between working from home, in the office and out on site when completing inspections. This is a greatopportunity for an experienced tradesperson looking to take a step away fromthe tools and into an office based role. 37 hours per week, Monday to Friday. This client will offer a mileage allowance of 45p per mile, but you must have your own vehicle. £20.82 PAYE PREMIUM/£24.41 UMBRELLA Your new role Main duties include: To deliver acontract administration service of the operational delivery of electricalservicing work On-site qualityassurance, defect inspection and handover procedures. Issue SiteInstructions, variations and offer competent, sound technical advice To participate as amember of a multi-disciplinary team responsible for delivering (but not limitedto) contract administration service, operational delivery of onsite electrical improvement works and an area based tenant and contractor liaison function What you'll need to succeed Own vehicle with business insurance 18th edition qualification Social housing and supervisory experience preferred but not essential What you'll get in return Immediate full-timeemployment Minimum 3 months work Regular weekly pay Mileage allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 19, 2024
Seasonal
Senior Electrical Officer - Temp 3 months + - ASAP start - 18th Edition - Off the Tools - Hybrid - Handovers Your new company A large social housing provider in South Yorkshire is looking for a senior electrical officer to join their team on a temporary basis of around 3 months+. You will be working in an "off the tools" capacity with a hybrid role between working from home, in the office and out on site when completing inspections. This is a greatopportunity for an experienced tradesperson looking to take a step away fromthe tools and into an office based role. 37 hours per week, Monday to Friday. This client will offer a mileage allowance of 45p per mile, but you must have your own vehicle. £20.82 PAYE PREMIUM/£24.41 UMBRELLA Your new role Main duties include: To deliver acontract administration service of the operational delivery of electricalservicing work On-site qualityassurance, defect inspection and handover procedures. Issue SiteInstructions, variations and offer competent, sound technical advice To participate as amember of a multi-disciplinary team responsible for delivering (but not limitedto) contract administration service, operational delivery of onsite electrical improvement works and an area based tenant and contractor liaison function What you'll need to succeed Own vehicle with business insurance 18th edition qualification Social housing and supervisory experience preferred but not essential What you'll get in return Immediate full-timeemployment Minimum 3 months work Regular weekly pay Mileage allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses. Main Responsibilities Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries. Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained. Support the creation of case files for the Housing Ombudsman. Ensure the complaints system is maintained and complaints and enquiries are recorded within target times. Support and train officers in their use of the complaints database. Ensure the housing teams meet the targets for the complaints process and that the quality and the presentation of external correspondence, meet the Councils requirements. Produce performance reports for the complaints and enquiries service and undertake monitoring / auditing tasks as directed by the team manager. Manage information within the Housing Team to ensure responses to complaints and enquiries are comprehensive and meet the requirements of the City Council and Housing Ombudsmen.
Apr 19, 2024
Contract
Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses. Main Responsibilities Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries. Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained. Support the creation of case files for the Housing Ombudsman. Ensure the complaints system is maintained and complaints and enquiries are recorded within target times. Support and train officers in their use of the complaints database. Ensure the housing teams meet the targets for the complaints process and that the quality and the presentation of external correspondence, meet the Councils requirements. Produce performance reports for the complaints and enquiries service and undertake monitoring / auditing tasks as directed by the team manager. Manage information within the Housing Team to ensure responses to complaints and enquiries are comprehensive and meet the requirements of the City Council and Housing Ombudsmen.
Act as the Council's main point of contact for housing & building safety and compliance and provide technical advice and expertise to the Council providing clear advice, guidance, training and instruction regarding general safety and fire safety to all stakeholders including residents, members, senior officer's colleagues. Ensure best practice is place followed is in place for the procurement of repairs contracts for statutory compliance areas for the Council's social housing stock.Manage the resources of the Health and Safety Team to reduce risk and ensure the Health Safety and Wellbeing, as far as is reasonably practicable, of the Councils' employees, service users, residents, occupiers, volunteers, visitors, contractors, and all those affected by its undertaking To monitor health and safety compliance throughout the business and initiate remedial action where necessary. Ensure compliance with the Building Safety Act 2022. Manage the Golden Thread of information on all Harrow s HRRB s. Management of 3 permanent staff and temporary staff as required. Implement and champion, through service and staff development, the Council's Health and Safety, Equal Opportunity and Information Security Policies. To ensure that the post holder complies with their responsibilities as laid out in the council's health and safety policy and takes an active role in promoting a positive health and safety culture. Promote and ensure participation in the Council's individual performance appraisal and development initiatives and information management best practice. To motivate, train, develop and performance manage staff to maintain an effective workforce capable of meeting its objectives. To manage the function or team so that the services provided are responsive to customer requirements, accessible to all areas of the community and provide value for money. To develop the structures, systems and policies necessary to support effective service delivery. If you are interested in this role please send your updated CV in the first instance.
Apr 19, 2024
Full time
Act as the Council's main point of contact for housing & building safety and compliance and provide technical advice and expertise to the Council providing clear advice, guidance, training and instruction regarding general safety and fire safety to all stakeholders including residents, members, senior officer's colleagues. Ensure best practice is place followed is in place for the procurement of repairs contracts for statutory compliance areas for the Council's social housing stock.Manage the resources of the Health and Safety Team to reduce risk and ensure the Health Safety and Wellbeing, as far as is reasonably practicable, of the Councils' employees, service users, residents, occupiers, volunteers, visitors, contractors, and all those affected by its undertaking To monitor health and safety compliance throughout the business and initiate remedial action where necessary. Ensure compliance with the Building Safety Act 2022. Manage the Golden Thread of information on all Harrow s HRRB s. Management of 3 permanent staff and temporary staff as required. Implement and champion, through service and staff development, the Council's Health and Safety, Equal Opportunity and Information Security Policies. To ensure that the post holder complies with their responsibilities as laid out in the council's health and safety policy and takes an active role in promoting a positive health and safety culture. Promote and ensure participation in the Council's individual performance appraisal and development initiatives and information management best practice. To motivate, train, develop and performance manage staff to maintain an effective workforce capable of meeting its objectives. To manage the function or team so that the services provided are responsive to customer requirements, accessible to all areas of the community and provide value for money. To develop the structures, systems and policies necessary to support effective service delivery. If you are interested in this role please send your updated CV in the first instance.
Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter. To support the Neighbourhood Housing Team deliver the Vulnerable Residents Offer. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Competitive Referral scheme Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. To be considered for this role, please apply with your CV to on the social care team. Remedy Social Care is a REC Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit
Apr 19, 2024
Contract
Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter. To support the Neighbourhood Housing Team deliver the Vulnerable Residents Offer. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Competitive Referral scheme Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. To be considered for this role, please apply with your CV to on the social care team. Remedy Social Care is a REC Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit
We are a local housing association with a strong commitment to put our customers at the heart of our business. We are embracing a period of transformation, and we need a leader who can help us to achieve our commitment to creating neighbourhoods where all our customers can thrive. We're looking for a new Chief Executive Officer who is not just a strategical thinker but a true advocate for our social purpose and our place in local communities. Someone who sees beyond our homes to the people within. Your vision will inspire our team, driving us towards our strategic objectives with a genuine commitment to social impact. Reporting to the Chair, the Chief Executive Officer is responsible to the Board for the vision, strategic direction, culture, effective leadership, development and performance of LHP against its strategic objectives. This is more than a leadership position; it's an opportunity to be part of something much greater. This isn't just an important time for LHP but for Lincolnshire as a whole - the region is on the cusp of development and opportunities that can shape the area for decades to come. We can be a big part of that. If you share our belief of putting the customer at the heart of our business, are driven by a desire to support and change lives and are ready to lead with integrity and a commitment to learning and growth, we would be delighted to hear from you. What is Lincolnshire Housing Partnership like to work for? We're a local housing association with our roots firmly fixed in communities across Lincolnshire. Many of our colleagues were born in the same areas that we serve, which gives our teams an additional sense of purpose to improve the lives of our customers. We're also committed to a values and behaviour-led culture that encourages both colleagues and customers to reach their full potential, as well as supporting each other on transformational journeys through the changing social housing landscape. What additional benefits will I get from working for Lincolnshire Housing Partnership? 30 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance A superb employer salary sacrifice pension scheme with up to 12% paid by LHP An employee wellbeing package worth up to £1,200 annually through our benefits partner Westfield Health Discounted Shopping Vouchers through Westfield Health Opportunities to learn new skills and knowledge through our fantastic corporate training programme Mental Health First Aiders across the business, let's be there for each other! To find out more, please visit the dedicated page on our website , where you will find our candidate application pack, including the role specification, key skills and attributes, the benefits and application process. If you still have questions after reading the pack, and would like a confidential discussion about your suitability, please contact Tom Neely from our recruitment partners, Neemar Search. Tagged as: association , chief executive officer , communities , customers , development , homes , housing , impact , leadership , lincolnshire , local , neighborhoods , opportunities , partnership , social purpose , strategy , support , transformation , vision , wellbeing
Apr 18, 2024
Full time
We are a local housing association with a strong commitment to put our customers at the heart of our business. We are embracing a period of transformation, and we need a leader who can help us to achieve our commitment to creating neighbourhoods where all our customers can thrive. We're looking for a new Chief Executive Officer who is not just a strategical thinker but a true advocate for our social purpose and our place in local communities. Someone who sees beyond our homes to the people within. Your vision will inspire our team, driving us towards our strategic objectives with a genuine commitment to social impact. Reporting to the Chair, the Chief Executive Officer is responsible to the Board for the vision, strategic direction, culture, effective leadership, development and performance of LHP against its strategic objectives. This is more than a leadership position; it's an opportunity to be part of something much greater. This isn't just an important time for LHP but for Lincolnshire as a whole - the region is on the cusp of development and opportunities that can shape the area for decades to come. We can be a big part of that. If you share our belief of putting the customer at the heart of our business, are driven by a desire to support and change lives and are ready to lead with integrity and a commitment to learning and growth, we would be delighted to hear from you. What is Lincolnshire Housing Partnership like to work for? We're a local housing association with our roots firmly fixed in communities across Lincolnshire. Many of our colleagues were born in the same areas that we serve, which gives our teams an additional sense of purpose to improve the lives of our customers. We're also committed to a values and behaviour-led culture that encourages both colleagues and customers to reach their full potential, as well as supporting each other on transformational journeys through the changing social housing landscape. What additional benefits will I get from working for Lincolnshire Housing Partnership? 30 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance A superb employer salary sacrifice pension scheme with up to 12% paid by LHP An employee wellbeing package worth up to £1,200 annually through our benefits partner Westfield Health Discounted Shopping Vouchers through Westfield Health Opportunities to learn new skills and knowledge through our fantastic corporate training programme Mental Health First Aiders across the business, let's be there for each other! To find out more, please visit the dedicated page on our website , where you will find our candidate application pack, including the role specification, key skills and attributes, the benefits and application process. If you still have questions after reading the pack, and would like a confidential discussion about your suitability, please contact Tom Neely from our recruitment partners, Neemar Search. Tagged as: association , chief executive officer , communities , customers , development , homes , housing , impact , leadership , lincolnshire , local , neighborhoods , opportunities , partnership , social purpose , strategy , support , transformation , vision , wellbeing
MMP Consultancy are looking to recruit to an Homelessness Officer join a fantastic Local Authority Association based in Surrey on a temporary hybrid contract. To provide comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures. This will be a temporary role paying 30.00 an hour. Duties: Provide, as a member of the Housing Options Team, a comprehensive housing options service to the public, including retaining their current accommodation, obtaining alternative accommodation, debt counselling, mortgage advice, welfare benefits and income maximisation advice, advice on landlord and tenant disputes and generally wherever possible to assist individuals to secure accommodation suitable for their needs, within the council's current homeless prevention agenda and financial and policy constraints. Offer free, confidential and impartial information and advice to the public about their housing rights and obligations under legislation and Council policy either in the Town Hall or alternative locations as appropriate. Provide advice about the provisions of Part VI and Part VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017 and Localism Act 2011. Investigate the circumstances of people presenting to the Council as homeless and to determine, in accordance with current legislation, case law and the Code of Guidance issued to local authorities by the Department of Communities and Local Government, what duties the Council has towards them and to issue legal and robust notification plans and decision letters accordingly. Arrange for homeless applicants to be placed in temporary accommodation where a duty to do so has been triggered in accordance with current legislation and procedures. Ensure the most effective use is made of temporary accommodation, especially in relation to the cost to the Council of providing it and to the needs of the applicant. Refer homeless applicants to other Local Authorities where appropriate. Arrange for the storage of furniture and belongings of homeless applicants, where the Council has a duty to assist them with this, in accordance with current procedures. Write up detailed case notes, reports and housing plans, ensure that up-to-date file notes and other records, including computerised records are maintained, conduct correspondence and deal with telephone enquiries as appropriate. Skills & Abilities Able to work on own initiative Able to prioritise workloads and meet deadlines Excellent communication skills at all levels Developed negotiating skills Good written and oral communications skills Be confident and competent with standard IT packages Proven decision making skills Good numeracy skills Detailed and extensive knowledge of the current legislation and duties owed to persons by the Council under Parts VI and VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017, Localism Act 2011 and its application. Detailed and extensive knowledge of the current Code of Guidance for Local Authorities, Relevant Case Law and its application. Title: Homelessness Officer Location: Crawley
Apr 18, 2024
Seasonal
MMP Consultancy are looking to recruit to an Homelessness Officer join a fantastic Local Authority Association based in Surrey on a temporary hybrid contract. To provide comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures. This will be a temporary role paying 30.00 an hour. Duties: Provide, as a member of the Housing Options Team, a comprehensive housing options service to the public, including retaining their current accommodation, obtaining alternative accommodation, debt counselling, mortgage advice, welfare benefits and income maximisation advice, advice on landlord and tenant disputes and generally wherever possible to assist individuals to secure accommodation suitable for their needs, within the council's current homeless prevention agenda and financial and policy constraints. Offer free, confidential and impartial information and advice to the public about their housing rights and obligations under legislation and Council policy either in the Town Hall or alternative locations as appropriate. Provide advice about the provisions of Part VI and Part VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017 and Localism Act 2011. Investigate the circumstances of people presenting to the Council as homeless and to determine, in accordance with current legislation, case law and the Code of Guidance issued to local authorities by the Department of Communities and Local Government, what duties the Council has towards them and to issue legal and robust notification plans and decision letters accordingly. Arrange for homeless applicants to be placed in temporary accommodation where a duty to do so has been triggered in accordance with current legislation and procedures. Ensure the most effective use is made of temporary accommodation, especially in relation to the cost to the Council of providing it and to the needs of the applicant. Refer homeless applicants to other Local Authorities where appropriate. Arrange for the storage of furniture and belongings of homeless applicants, where the Council has a duty to assist them with this, in accordance with current procedures. Write up detailed case notes, reports and housing plans, ensure that up-to-date file notes and other records, including computerised records are maintained, conduct correspondence and deal with telephone enquiries as appropriate. Skills & Abilities Able to work on own initiative Able to prioritise workloads and meet deadlines Excellent communication skills at all levels Developed negotiating skills Good written and oral communications skills Be confident and competent with standard IT packages Proven decision making skills Good numeracy skills Detailed and extensive knowledge of the current legislation and duties owed to persons by the Council under Parts VI and VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017, Localism Act 2011 and its application. Detailed and extensive knowledge of the current Code of Guidance for Local Authorities, Relevant Case Law and its application. Title: Homelessness Officer Location: Crawley
Senior housing Management Services Officer (ASB & DA) Uxbridge I am recruiting for a local authority who is looking for someone to lead on prevention and intervention to help residents sustain their tenancies. You will work with internal and external stakeholders to contribute directly to the councils vision to keep communities safe. J ob Role To take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement safety measures and robust support package for victims. Proactively support improvement by providing advice on national and local changes in anti-social Behaviour and domestic abuse policy and changes to statutory duty. Provide effective and efficient management of an ASB and domestic abuse caseload across the managed housing stock including Colne Park across a range of secure and non-secure occupation arrangements. Maximise all opportunities for support to vulnerable tenants as part of managing and mitigating the risks of tenancy failure and impacting positively on unacceptable behaviours. Ensuring that breaches of tenancy are appropriately and proportionately responded to in the Council's capacity as a responsible social landlord. Key Duties Responsible for the effective management of an allocated caseload in line with the model of service and presenting level of risk. Provision of high quality short- and longer-term complex and High Risk case work management associated with vulnerable perpetrators of anti-social behaviour. Ensure the ongoing assessment and management of risk to prevent and mitigate the potential for harm to any resident. Work with appropriate services to ensure unmet needs are recognised, assessed and met to provide the most appropriate response to presenting behaviours. Deliver tailored and innovative interventions and support which overcome presenting barriers to engagement, achieve resolution of tenancy breaches and secure long term tenancy sustainment. Develop and maintain a mature, comprehensive and effective partnership network which can be drawn upon to address presenting needs and casework issues. To make a contribution to the development and implementation of the Service Plan ensuring that the role and contribution of effective casework and risk management is reflected and understood. To positively engage in and understand the value of case work supervision, including the use of feedback and constructive challenge, to ensure that casework and tenancy risks are being effectively managed.
Apr 18, 2024
Contract
Senior housing Management Services Officer (ASB & DA) Uxbridge I am recruiting for a local authority who is looking for someone to lead on prevention and intervention to help residents sustain their tenancies. You will work with internal and external stakeholders to contribute directly to the councils vision to keep communities safe. J ob Role To take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement safety measures and robust support package for victims. Proactively support improvement by providing advice on national and local changes in anti-social Behaviour and domestic abuse policy and changes to statutory duty. Provide effective and efficient management of an ASB and domestic abuse caseload across the managed housing stock including Colne Park across a range of secure and non-secure occupation arrangements. Maximise all opportunities for support to vulnerable tenants as part of managing and mitigating the risks of tenancy failure and impacting positively on unacceptable behaviours. Ensuring that breaches of tenancy are appropriately and proportionately responded to in the Council's capacity as a responsible social landlord. Key Duties Responsible for the effective management of an allocated caseload in line with the model of service and presenting level of risk. Provision of high quality short- and longer-term complex and High Risk case work management associated with vulnerable perpetrators of anti-social behaviour. Ensure the ongoing assessment and management of risk to prevent and mitigate the potential for harm to any resident. Work with appropriate services to ensure unmet needs are recognised, assessed and met to provide the most appropriate response to presenting behaviours. Deliver tailored and innovative interventions and support which overcome presenting barriers to engagement, achieve resolution of tenancy breaches and secure long term tenancy sustainment. Develop and maintain a mature, comprehensive and effective partnership network which can be drawn upon to address presenting needs and casework issues. To make a contribution to the development and implementation of the Service Plan ensuring that the role and contribution of effective casework and risk management is reflected and understood. To positively engage in and understand the value of case work supervision, including the use of feedback and constructive challenge, to ensure that casework and tenancy risks are being effectively managed.
MMP Consultancy are looking to recruit to an Housing Options Officer join a fantastic Local Authority Association based in Surrey on a temporary hybrid contract. To deliver all aspects of the Councils statutory homelessness duties, from processing homeless applications, providing advice, handling temporary accommodation placements, to discharging housing duty. This will be a temporary role paying 30.00 an hour. Duties: The knowledge and experience to successfully fulfil the responsibilities of the role An excellent understanding of the relevant legislation and statutory duties Excellent verbal and written communication skills A proven track record of working with other services and professional organisations to support customers and achieve positive outcomes To participate actively as a member of the Housing Options Team to: Provide comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures. Implement all aspects of the Council's statutory homelessness duties including processing homeless applications made under Part VII of the Housing Act 1996, Homelessness Reduction Act 2017 and discharging any subsequent duties. Skills & Abilities Excellent interviewing skills to extract relevant information and complete accurate assessments Able to manage a caseload and meet deadlines Excellent negotiating skills with varied parties, including partner agencies and internal colleagues Excellent written skills to produce detailed, accurate and detailed reports and letters to the public and other professionals Ability to be pro-active and creative in preventing homelessness and resolving complex situations. Excellent numeracy skills Excellent communication skills at all levels Able to work on own initiative Be confident and competent with standard IT packages Proven decision-making skills Ability to learn and understand complex legislative requirements and statutory duties. Detailed and extensive knowledge of the current legislation and duties owed to persons by the Council under Parts VI and VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017, Localism Act 2011 and its application. Detailed and extensive knowledge of the current Code of Guidance for Local Authorities, Relevant Case Law and its application. Title: Housing Options Officer Location: Crawley
Apr 18, 2024
Seasonal
MMP Consultancy are looking to recruit to an Housing Options Officer join a fantastic Local Authority Association based in Surrey on a temporary hybrid contract. To deliver all aspects of the Councils statutory homelessness duties, from processing homeless applications, providing advice, handling temporary accommodation placements, to discharging housing duty. This will be a temporary role paying 30.00 an hour. Duties: The knowledge and experience to successfully fulfil the responsibilities of the role An excellent understanding of the relevant legislation and statutory duties Excellent verbal and written communication skills A proven track record of working with other services and professional organisations to support customers and achieve positive outcomes To participate actively as a member of the Housing Options Team to: Provide comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures. Implement all aspects of the Council's statutory homelessness duties including processing homeless applications made under Part VII of the Housing Act 1996, Homelessness Reduction Act 2017 and discharging any subsequent duties. Skills & Abilities Excellent interviewing skills to extract relevant information and complete accurate assessments Able to manage a caseload and meet deadlines Excellent negotiating skills with varied parties, including partner agencies and internal colleagues Excellent written skills to produce detailed, accurate and detailed reports and letters to the public and other professionals Ability to be pro-active and creative in preventing homelessness and resolving complex situations. Excellent numeracy skills Excellent communication skills at all levels Able to work on own initiative Be confident and competent with standard IT packages Proven decision-making skills Ability to learn and understand complex legislative requirements and statutory duties. Detailed and extensive knowledge of the current legislation and duties owed to persons by the Council under Parts VI and VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017, Localism Act 2011 and its application. Detailed and extensive knowledge of the current Code of Guidance for Local Authorities, Relevant Case Law and its application. Title: Housing Options Officer Location: Crawley
Our client, an excellent non - profit housing provider, has a huge range or career opportunities for established professionals and for people just starting their career journey. Delivering exceptional customer service is key for our client no matter what role you are in. From delivering customer - facing services in every London borough, to every vital supporting role based at one of their three offices, they champion the needs of residents in all their work. They now have a need for several experienced Housing Officers with patches across London. We have temporary and temporary to permanent positions available - paying 19.38 PAYE / 25.47 Umbrella. Responsibilities: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents' homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Supporting colleagues Experience Required: Prior housing/property management experience and can provide examples with working in several of the areas listed below: Customer care Tenancies Rents Repairs Lettings and Transfers ASB Complaint process Safeguarding Mould and damp cases Welfare benefit advice or referrals Property inspections Must show a passion for customer care and service. If this is of interest to you, please apply today, or contact (url removed) for further details.
Apr 18, 2024
Contract
Our client, an excellent non - profit housing provider, has a huge range or career opportunities for established professionals and for people just starting their career journey. Delivering exceptional customer service is key for our client no matter what role you are in. From delivering customer - facing services in every London borough, to every vital supporting role based at one of their three offices, they champion the needs of residents in all their work. They now have a need for several experienced Housing Officers with patches across London. We have temporary and temporary to permanent positions available - paying 19.38 PAYE / 25.47 Umbrella. Responsibilities: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents' homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Supporting colleagues Experience Required: Prior housing/property management experience and can provide examples with working in several of the areas listed below: Customer care Tenancies Rents Repairs Lettings and Transfers ASB Complaint process Safeguarding Mould and damp cases Welfare benefit advice or referrals Property inspections Must show a passion for customer care and service. If this is of interest to you, please apply today, or contact (url removed) for further details.
Housing Officer Chesterfield, Derbyshire Full time, 37.5 Hours per week Permanent Position 28,749.02 - 32,710.23 per annum Sellick Partnership Ltd are currently recruiting for a Housing Officer to join one of our Derbyshire based clients on a permanent basis Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you feel like you have the relevant experience of would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 18, 2024
Full time
Housing Officer Chesterfield, Derbyshire Full time, 37.5 Hours per week Permanent Position 28,749.02 - 32,710.23 per annum Sellick Partnership Ltd are currently recruiting for a Housing Officer to join one of our Derbyshire based clients on a permanent basis Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you feel like you have the relevant experience of would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Tenancy Management & Resettlement Officer Lewisham - Hybrid Job Role Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council's use of temporary accommodation. Key Responsibilities Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets. To carry out inspections of properties in order to assess their suitability for households in housing need. Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions. Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions. Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council's location priority policy. To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Apr 18, 2024
Contract
Tenancy Management & Resettlement Officer Lewisham - Hybrid Job Role Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council's use of temporary accommodation. Key Responsibilities Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets. To carry out inspections of properties in order to assess their suitability for households in housing need. Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions. Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions. Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council's location priority policy. To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Adecco's specialist Property Services Division are proud to have been commissioned to partner exclusively with Wakefield District Housing to assist them in recruiting a permanent Development Manager to work from their offices within Wakefield. WDH now has more than 32,000 properties throughout the Yorkshire region. We employ more than 1400 employees, with an estimated turnover of over £150m. It is an exciting time for WDH as we are expanding our New Build Development Programme in line with our 2025 Business Strategy. Our ambitious growth plan is to build up to 500 new properties a year and our new build plans include area of major regeneration and ensuring our assets are sustainable, secure and safe. Leading the Development Project Managers and Technical Support Officer you will ensure that our teams deliver the highest standards in bringing new build delivery forward and provide outstanding new homes that meet our customers' needs. You will be delivery focused, ensuring that our organisation meets it's customer commitments, is efficient and effective and be a transformational leader who enjoys working collaboratively. The role provides an opportunity to have a key operational role in the delivery of WDH's vision for supporting New Build growth. The role will be aligned to agreed Investment and Business Plan targets and budget, supported by robust business plans within a risk management framework. To be considered for these roles you will have a significant experience in a Housing Construction related field, with previous managerial experience, and be highly ambitious with an appreciation of the challenges of delivering our business strategy and plans in a competitive landscape. You will also have up-to-date knowledge of legislative planning frameworks, regulatory requirements and key issues relevant to new build development, legislation and best practice. The ideal candidates will have extensive knowledge of New Build development, is adept at project management and crucially understand operational delivery. You will have a qualification at Level 6 in a relevant subject as well as extensive experience in a housing related field. WDH is on a journey to create an agile organisation by investing in a new digital infrastructure as well as increasing our customer focus. Salary and Benefits £48,398 - £52,030 33 holidays per annum plus your birthday off each year 15.7% employee contribution (local government pension scheme) Hybrid/Flexible working patterns Private BUPA healthcare where the individual is booked in for an annual health check as part of this. Recruitment Timeline Closing Date: Sunday 5th May If you feel this role is for you and have the relevant qualifications; experience and competences and you can make a difference at WDH, please contact either of the following; Sue Young - Executive Director Investment Wakefield District Housing (see below) Role and company information. Allan Madden - Senior Business Manager Adecco Property Services (see below) Role information, and application process and JD requests
Apr 18, 2024
Full time
Adecco's specialist Property Services Division are proud to have been commissioned to partner exclusively with Wakefield District Housing to assist them in recruiting a permanent Development Manager to work from their offices within Wakefield. WDH now has more than 32,000 properties throughout the Yorkshire region. We employ more than 1400 employees, with an estimated turnover of over £150m. It is an exciting time for WDH as we are expanding our New Build Development Programme in line with our 2025 Business Strategy. Our ambitious growth plan is to build up to 500 new properties a year and our new build plans include area of major regeneration and ensuring our assets are sustainable, secure and safe. Leading the Development Project Managers and Technical Support Officer you will ensure that our teams deliver the highest standards in bringing new build delivery forward and provide outstanding new homes that meet our customers' needs. You will be delivery focused, ensuring that our organisation meets it's customer commitments, is efficient and effective and be a transformational leader who enjoys working collaboratively. The role provides an opportunity to have a key operational role in the delivery of WDH's vision for supporting New Build growth. The role will be aligned to agreed Investment and Business Plan targets and budget, supported by robust business plans within a risk management framework. To be considered for these roles you will have a significant experience in a Housing Construction related field, with previous managerial experience, and be highly ambitious with an appreciation of the challenges of delivering our business strategy and plans in a competitive landscape. You will also have up-to-date knowledge of legislative planning frameworks, regulatory requirements and key issues relevant to new build development, legislation and best practice. The ideal candidates will have extensive knowledge of New Build development, is adept at project management and crucially understand operational delivery. You will have a qualification at Level 6 in a relevant subject as well as extensive experience in a housing related field. WDH is on a journey to create an agile organisation by investing in a new digital infrastructure as well as increasing our customer focus. Salary and Benefits £48,398 - £52,030 33 holidays per annum plus your birthday off each year 15.7% employee contribution (local government pension scheme) Hybrid/Flexible working patterns Private BUPA healthcare where the individual is booked in for an annual health check as part of this. Recruitment Timeline Closing Date: Sunday 5th May If you feel this role is for you and have the relevant qualifications; experience and competences and you can make a difference at WDH, please contact either of the following; Sue Young - Executive Director Investment Wakefield District Housing (see below) Role and company information. Allan Madden - Senior Business Manager Adecco Property Services (see below) Role information, and application process and JD requests
Lead Technical Officer- Quality Assurance Repairs & Maintenance- Surveyor- Chesterfield- £40,000 - £45,000 Your new company A social housing provider in Chesterfield is looking for a Lead Technical & Quality Assurance Surveyor to join their team on a permanent basis. This will work as part of the repairs & maintenance function. Perm, Monday to Friday, 40 hours per week Salary- £40,000 - £45,000- plus £963 car allowance, mileage paid at 36p per mile Flexible working between the hours of 8-4 & 9-5 Working from home will be an option once settled in but all office based until then. Also includes a number of site visits to complete inspections Your new role Going out to both occupied and void properties to complete inspections of works completed to check quality and assess any additional work/sign off completion. Responsible for Surveying team. Handling disrepairs cases and deciding what work needs doing and whether this should be at the cost of the organisation or the tenant. Handling tenants requests to complete own works. Manage own workload and schedule to complete site visits and office/admin time Liaising with a number of different parties (maintenance staff, contractors, tenants etc.) What you'll need to succeed Must have good understanding of maintenance & repairs (this can be from a trade or a surveying/inspections background) Must have a full UK driving license and own vehicle MCIOB / MRICS essential Must have experience in liaising with tenants and/or pricing jobs and/or inspecting properties Ideally have worked in social housing previously What you'll get in return Full time, permanent employment 26 days holiday plus bank hols (rising to 31 as years of service increase) Option to purchase extra leave Flexi time Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Great opportunities for learning & development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Lead Technical Officer- Quality Assurance Repairs & Maintenance- Surveyor- Chesterfield- £40,000 - £45,000 Your new company A social housing provider in Chesterfield is looking for a Lead Technical & Quality Assurance Surveyor to join their team on a permanent basis. This will work as part of the repairs & maintenance function. Perm, Monday to Friday, 40 hours per week Salary- £40,000 - £45,000- plus £963 car allowance, mileage paid at 36p per mile Flexible working between the hours of 8-4 & 9-5 Working from home will be an option once settled in but all office based until then. Also includes a number of site visits to complete inspections Your new role Going out to both occupied and void properties to complete inspections of works completed to check quality and assess any additional work/sign off completion. Responsible for Surveying team. Handling disrepairs cases and deciding what work needs doing and whether this should be at the cost of the organisation or the tenant. Handling tenants requests to complete own works. Manage own workload and schedule to complete site visits and office/admin time Liaising with a number of different parties (maintenance staff, contractors, tenants etc.) What you'll need to succeed Must have good understanding of maintenance & repairs (this can be from a trade or a surveying/inspections background) Must have a full UK driving license and own vehicle MCIOB / MRICS essential Must have experience in liaising with tenants and/or pricing jobs and/or inspecting properties Ideally have worked in social housing previously What you'll get in return Full time, permanent employment 26 days holiday plus bank hols (rising to 31 as years of service increase) Option to purchase extra leave Flexi time Opportunity to help the local community and really make a difference to people's lives Excellent Health and Wellbeing support Family friendly policies (maternity/paternity/carer leave etc.) Great opportunities for learning & development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Temporary Accommodation & Procurement Team Manager Woolwich Part Time Role - 17.50 Hours Per Week I am recruiting for a local authority who is looking for someone to be responsible for the overall management of staff in the Temporary Accommodation and Procurement Team, directly supervising the Senior Temporary Accommodation Officer, Senior Procurement Officer, Senior Access & Support Officer, the Supported Project Manager and the Caretakers. Job Role To take the lead in developing and implementing systems and practices to ensure that the service achieves performance targets and quality standards. To ensure that staff for which they are responsible operate in accordance with current legislation, Council Policy and best practice. To be responsible for the management and co-ordination of the Housing Procurement Service. To ensure that sufficient numbers of suitable properties are procured so as to achieve statutory prevention of homelessness targets and meet the housing needs of those who are homeless or in housing need. To assist with the formulation of strategy, policy and development for private sector housing. To determine and set priorities for the work of the Temporary Accommodation and Procurement Team ensuring that performance and customer care standards are achieved. To assist the Allocations, Procurement and Temporary Accommodation Service Manager in the development and implementation of new policies or frameworks, for responding to demands, procurement and Government targets for temporary accommodation. To develop and implement new procedures or practices for the Temporary Accommodation and Procurement Team taking account of legislation, policy or accreditation requirements such as Supporting People and Customer Service Excellence.
Apr 18, 2024
Contract
Temporary Accommodation & Procurement Team Manager Woolwich Part Time Role - 17.50 Hours Per Week I am recruiting for a local authority who is looking for someone to be responsible for the overall management of staff in the Temporary Accommodation and Procurement Team, directly supervising the Senior Temporary Accommodation Officer, Senior Procurement Officer, Senior Access & Support Officer, the Supported Project Manager and the Caretakers. Job Role To take the lead in developing and implementing systems and practices to ensure that the service achieves performance targets and quality standards. To ensure that staff for which they are responsible operate in accordance with current legislation, Council Policy and best practice. To be responsible for the management and co-ordination of the Housing Procurement Service. To ensure that sufficient numbers of suitable properties are procured so as to achieve statutory prevention of homelessness targets and meet the housing needs of those who are homeless or in housing need. To assist with the formulation of strategy, policy and development for private sector housing. To determine and set priorities for the work of the Temporary Accommodation and Procurement Team ensuring that performance and customer care standards are achieved. To assist the Allocations, Procurement and Temporary Accommodation Service Manager in the development and implementation of new policies or frameworks, for responding to demands, procurement and Government targets for temporary accommodation. To develop and implement new procedures or practices for the Temporary Accommodation and Procurement Team taking account of legislation, policy or accreditation requirements such as Supporting People and Customer Service Excellence.