Role overview ID: Entity: Vistry Region: Vistry South Central Midlands Department: Technical Contract Type: Permanent - Full Time Job Location: Coleshill, West Midlands Date Posted: 22.03.2024 We have a fantastic opportunity for an Technical Coordinator to join our team within Vistry South Central Midlands at our Coleshill office. As our Technical Coordinator you will be responsible for the successful implementation of all technical superstructure tasks including the production and management of concise, accurate and detailed construction drawings throughout the life cycle of numerous and evolving projects. In addition, effectively communicating and supporting all regional and group departments will be required to ensure the business goals are achieved. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Architectural Technologist background BTEC HND/HNC in Design, Construction or equivalent At least 5 years' experience working within a technical role at a residential house builder or consultancy. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word, Proven ability in an Architectural Technologist role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Be practical and methodical with good analytical skills and able to suggest solutions to problems. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept honest feedback on one's work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Willing to work extra to meet deadlines as and when the business needs require it Desirable - Further education, i.e. MCIAT/MCIOB CSCS card qualification Use of Viewpoint drawing management system. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Technical Coordinator role Negotiate effectively with a wide range of organisations, statutory bodies and interest groups to achieve the desired design outcomes. Communicate effectively with all relevant departments in writing, verbally and in presentation format to provide accurate and timely information. Establish and maintain strong and respected working relationships with internal departments, local authorities and companies throughout the region. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate consultants or when required be able to personally produce house type working drawings and liaise with key suppliers to provide ancillary information for tender, construction and sales packs. Be conversant with current building regulations, procedures, construction methods, materials costs and general market conditions in relation to Company products Undertaking value engineering assessments and ensure buildability. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attend regional sites to resolve technical and construction related problems. Detail and monitor acceptable solutions to resolve. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to superstructures. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Provide information for Housing Association contracts and attendance of progress meetings, Attend departmental meetings as required. Ensure all relevant stakeholders are informed of key departmental developments. Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Always wear appropriate protective clothing on site. Attend all health and safety training as required by the Company Coach and support team members as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyon
Mar 26, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry South Central Midlands Department: Technical Contract Type: Permanent - Full Time Job Location: Coleshill, West Midlands Date Posted: 22.03.2024 We have a fantastic opportunity for an Technical Coordinator to join our team within Vistry South Central Midlands at our Coleshill office. As our Technical Coordinator you will be responsible for the successful implementation of all technical superstructure tasks including the production and management of concise, accurate and detailed construction drawings throughout the life cycle of numerous and evolving projects. In addition, effectively communicating and supporting all regional and group departments will be required to ensure the business goals are achieved. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Architectural Technologist background BTEC HND/HNC in Design, Construction or equivalent At least 5 years' experience working within a technical role at a residential house builder or consultancy. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word, Proven ability in an Architectural Technologist role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Be practical and methodical with good analytical skills and able to suggest solutions to problems. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept honest feedback on one's work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Willing to work extra to meet deadlines as and when the business needs require it Desirable - Further education, i.e. MCIAT/MCIOB CSCS card qualification Use of Viewpoint drawing management system. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Technical Coordinator role Negotiate effectively with a wide range of organisations, statutory bodies and interest groups to achieve the desired design outcomes. Communicate effectively with all relevant departments in writing, verbally and in presentation format to provide accurate and timely information. Establish and maintain strong and respected working relationships with internal departments, local authorities and companies throughout the region. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate consultants or when required be able to personally produce house type working drawings and liaise with key suppliers to provide ancillary information for tender, construction and sales packs. Be conversant with current building regulations, procedures, construction methods, materials costs and general market conditions in relation to Company products Undertaking value engineering assessments and ensure buildability. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attend regional sites to resolve technical and construction related problems. Detail and monitor acceptable solutions to resolve. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to superstructures. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Provide information for Housing Association contracts and attendance of progress meetings, Attend departmental meetings as required. Ensure all relevant stakeholders are informed of key departmental developments. Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Always wear appropriate protective clothing on site. Attend all health and safety training as required by the Company Coach and support team members as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyon
Stakeholder Engagement Manager (CONSTRUCTION / HIGHWAYS) Your new company An organisation which values community and positive change. They are established within the infrastructure sector, working on anything from residential buildings, railways and highways projects. Your new role As the Stakeholder Engagement Manager, you will play a pivotal role in fostering meaningful relationships between reconstruction initiatives and the communities they Impact. You'll be responsible for developing and implementing a stakeholder management plan to engage stakeholders, residents, and local organisations in the planning and execution of public realm Highways projects. Your goal will be to ensure that community voices are heard, understood, and integrated into the stakeholder management plan. The Stakeholder Engagement Manager responsibilities include actively seeking input and feedback from all stakeholders, ensuring that their concerns are thoroughly considered prior to and during the construction period. By organising meetings, events, and workshops, the coordinator facilitates constructive dialogue, addressing community concerns, and builds trust between the Client, the project team and the public. What you'll need to succeed Prior experience in stakeholder engagement on infrastructure projects/public realm projects is essential. Excellent verbal and written communication skills. Active involvement in the project lifecycle and can present regular updates to stakeholders at all levels. Self-motivated with outstanding organisational skills to plan and execute events. Proficiency in Microsoft Office suite (Word, PowerPoint, Excel). What you'll get in return Up to £250 Per Day, Inside IR35 Umbrella 6 Month Rolling Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 22, 2024
Contract
Stakeholder Engagement Manager (CONSTRUCTION / HIGHWAYS) Your new company An organisation which values community and positive change. They are established within the infrastructure sector, working on anything from residential buildings, railways and highways projects. Your new role As the Stakeholder Engagement Manager, you will play a pivotal role in fostering meaningful relationships between reconstruction initiatives and the communities they Impact. You'll be responsible for developing and implementing a stakeholder management plan to engage stakeholders, residents, and local organisations in the planning and execution of public realm Highways projects. Your goal will be to ensure that community voices are heard, understood, and integrated into the stakeholder management plan. The Stakeholder Engagement Manager responsibilities include actively seeking input and feedback from all stakeholders, ensuring that their concerns are thoroughly considered prior to and during the construction period. By organising meetings, events, and workshops, the coordinator facilitates constructive dialogue, addressing community concerns, and builds trust between the Client, the project team and the public. What you'll need to succeed Prior experience in stakeholder engagement on infrastructure projects/public realm projects is essential. Excellent verbal and written communication skills. Active involvement in the project lifecycle and can present regular updates to stakeholders at all levels. Self-motivated with outstanding organisational skills to plan and execute events. Proficiency in Microsoft Office suite (Word, PowerPoint, Excel). What you'll get in return Up to £250 Per Day, Inside IR35 Umbrella 6 Month Rolling Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Long-term contract - ASAP Start - 40 hours per week - Up to £280 per day Your new company Hays is working with a large PLC construction company who required a Project Manager to support with multiple fit-out / refurb projects in Staffordshire. Roles and responsibilities will include Delivering office fitout projects including all building fabric, HVAC, fire and intruder alarms, CCTV etc.Support the implementation of H&S management systemsConduct contractor and site auditsConsult & assist the site team in effective planning to ensure good operational health and safety is achieved.You will be accountable for appointing, instructing, monitoring, and coordinating subcontractors and technical consultants.Carry out scoping, tendering, tender analysis and delivery of all aspects of works from conception to completion.You will be focused on being responsible for financial control of projects, ensuring P&L tracking requirements are met.Effective risk and opportunity managementEnsure commercial aspects and targets of the project are communicatedUndertake temporary works coordinator duties (TWC) What you'll need to succeed Have a background as a project manager with experience of delivering low to mid value projects of varying scopesBackground on fit-out, refurbishment or building on public sector builds i.e. Councils, Hospitals, Emergency servicesExperience delivering projects involving building fabric, HVAC, fire and intruder alarms, CCTV etc.You should also have commercially focused experience of being client facing within similar high-level contracts.The ability to write a scope of works for tender purposesCDM & NEC 3 experienceSMSTS, IOSH / NEBOSHIndustry relevant qualifications (Construction) What you'll get in return £230 - £280 per day (PAYE rate slightly lower - no CIS/LTD payments) Monday - Friday, 8am - 5pm (40 hours pw) Long-term contract ASAP Start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 22, 2024
Contract
Long-term contract - ASAP Start - 40 hours per week - Up to £280 per day Your new company Hays is working with a large PLC construction company who required a Project Manager to support with multiple fit-out / refurb projects in Staffordshire. Roles and responsibilities will include Delivering office fitout projects including all building fabric, HVAC, fire and intruder alarms, CCTV etc.Support the implementation of H&S management systemsConduct contractor and site auditsConsult & assist the site team in effective planning to ensure good operational health and safety is achieved.You will be accountable for appointing, instructing, monitoring, and coordinating subcontractors and technical consultants.Carry out scoping, tendering, tender analysis and delivery of all aspects of works from conception to completion.You will be focused on being responsible for financial control of projects, ensuring P&L tracking requirements are met.Effective risk and opportunity managementEnsure commercial aspects and targets of the project are communicatedUndertake temporary works coordinator duties (TWC) What you'll need to succeed Have a background as a project manager with experience of delivering low to mid value projects of varying scopesBackground on fit-out, refurbishment or building on public sector builds i.e. Councils, Hospitals, Emergency servicesExperience delivering projects involving building fabric, HVAC, fire and intruder alarms, CCTV etc.You should also have commercially focused experience of being client facing within similar high-level contracts.The ability to write a scope of works for tender purposesCDM & NEC 3 experienceSMSTS, IOSH / NEBOSHIndustry relevant qualifications (Construction) What you'll get in return £230 - £280 per day (PAYE rate slightly lower - no CIS/LTD payments) Monday - Friday, 8am - 5pm (40 hours pw) Long-term contract ASAP Start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Quality and Review Coordinator x6 posts PO1: Starting salary £40,389 per annum incl LW 12-month Fix ed Term Contract or Secondment Opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Quality and Assurance team is dedicated to resolving residents' complaints with empathy, efficiency, and effectiveness. We are committed to learning from these interactions to drive continuous improvement in our services, ensuring a better quality of life for all Lambeth residents. The Role: We are seeking highly motivated officers with a passion for problem-solving and a deep commitment to service excellence. You will be at the forefront of handling housing-related complaints, working closely with service areas to ensure timely and effective resolutions. Your role will also involve contributing to service improvement initiatives, drawing on insights gained from your interactions with residents. About you: We are seeking a remarkable person who stands out for their resilience, empathy, and unwavering commitment to excellence. The ideal candidate is someone who can demonstrate the following qualities. Thrives Under Pressure and Can Manage a High Workload with Grace: Seeks candidates who not only withstand the demands of a high-pressure environment but also excel in it. They should exhibit a consistent level of performance and composure, even when faced with multiple challenging situations simultaneously. The ability to prioritise tasks effectively, maintain focus on outcomes, and display a positive demeanour under duress is key. Takes Responsibility and Accountability for Their Actions: Ideal candidates will demonstrate a strong sense of ownership and integrity towards their work and decisions. They understand the impact of their actions on residents and the broader community and are committed to learning from experiences to enhance service delivery. Acknowledging mistakes, providing transparent communication, and taking steps to rectify issues proactively are traits we value. Possesses Outstanding Written Communication Skills: Exceptional ability to articulate complex information in a clear, concise, and accessible manner is crucial. Candidates should be skilled in crafting responses that not only address the complainants' concerns effectively but also convey empathy, assurance, and a commitment to resolution. Their writing should reflect the council's values and contribute to maintaining and enhancing its reputation. Has Experience Handling a Large Volume of Complaints: Experience in managing a significant number of complaints is essential, demonstrating the candidate's capability to process and resolve issues efficiently without compromising on quality or service standards. This includes adeptness in categorising complaints, streamlining resolution processes, and applying lessons learned to prevent future grievances. Demonstrates Excellent Problem-Solving Capabilities: Candidates should have a proven track record of identifying the root causes of complaints and developing innovative, practical solutions. Their approach should be analytical and evidence-based, with a focus on delivering outcomes that satisfy all parties involved and contribute to continuous service improvement. Is Adept at Building and Maintaining Strong Relationships: Building rapport and fostering trust with residents, colleagues, and external stakeholders is a cornerstone of this role. The ability to listen, empathise, and engage constructively with diverse groups is vital. Candidates should be skilled negotiators who can advocate effectively for residents' needs while balancing the council's policies and resources. Can Manage Tight Deadlines Efficiently: The capacity to deliver high-quality responses and resolutions within tight timeframes is paramount. Ideal candidates are organised, can manage their time effectively, and are adept at working under time constraints to meet both statutory and internally set deadlines without compromising on the quality of work. Shows Adaptability and Flexibility in Their Approach: The nature of complaints work is dynamic, requiring candidates to be versatile in their approach to problem-solving and decision-making. They should be open to change, willing to adjust their methods as needed, and capable of navigating the complexities of various situations with a solutions-focused mindset. Has a Robust Understanding of Local Authorities: An in-depth knowledge of local government operations, particularly related to housing repairs or housing needs, is essential. This includes understanding the legal framework, policy context, and operational challenges. Candidates should be familiar with the landscape of housing issues faced by residents and adept at leveraging this knowledge to advocate for effective solutions. To be considered for interview, your CV and supporting statement will clearly evidence: Please upload your supporting statement outlining how you meet the shortlisting criteria marked on the person specification, where possible provide the examples from your recent or past work. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact (Bev Sargeant, Quality & Review Manager, Recruitment Timelines: Advert close :59pm on Monday 1 st April 2024. Shortlisting: 03 April 2024 Interviews will be held on 11 & 12 April 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Mar 21, 2024
Full time
Quality and Review Coordinator x6 posts PO1: Starting salary £40,389 per annum incl LW 12-month Fix ed Term Contract or Secondment Opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Quality and Assurance team is dedicated to resolving residents' complaints with empathy, efficiency, and effectiveness. We are committed to learning from these interactions to drive continuous improvement in our services, ensuring a better quality of life for all Lambeth residents. The Role: We are seeking highly motivated officers with a passion for problem-solving and a deep commitment to service excellence. You will be at the forefront of handling housing-related complaints, working closely with service areas to ensure timely and effective resolutions. Your role will also involve contributing to service improvement initiatives, drawing on insights gained from your interactions with residents. About you: We are seeking a remarkable person who stands out for their resilience, empathy, and unwavering commitment to excellence. The ideal candidate is someone who can demonstrate the following qualities. Thrives Under Pressure and Can Manage a High Workload with Grace: Seeks candidates who not only withstand the demands of a high-pressure environment but also excel in it. They should exhibit a consistent level of performance and composure, even when faced with multiple challenging situations simultaneously. The ability to prioritise tasks effectively, maintain focus on outcomes, and display a positive demeanour under duress is key. Takes Responsibility and Accountability for Their Actions: Ideal candidates will demonstrate a strong sense of ownership and integrity towards their work and decisions. They understand the impact of their actions on residents and the broader community and are committed to learning from experiences to enhance service delivery. Acknowledging mistakes, providing transparent communication, and taking steps to rectify issues proactively are traits we value. Possesses Outstanding Written Communication Skills: Exceptional ability to articulate complex information in a clear, concise, and accessible manner is crucial. Candidates should be skilled in crafting responses that not only address the complainants' concerns effectively but also convey empathy, assurance, and a commitment to resolution. Their writing should reflect the council's values and contribute to maintaining and enhancing its reputation. Has Experience Handling a Large Volume of Complaints: Experience in managing a significant number of complaints is essential, demonstrating the candidate's capability to process and resolve issues efficiently without compromising on quality or service standards. This includes adeptness in categorising complaints, streamlining resolution processes, and applying lessons learned to prevent future grievances. Demonstrates Excellent Problem-Solving Capabilities: Candidates should have a proven track record of identifying the root causes of complaints and developing innovative, practical solutions. Their approach should be analytical and evidence-based, with a focus on delivering outcomes that satisfy all parties involved and contribute to continuous service improvement. Is Adept at Building and Maintaining Strong Relationships: Building rapport and fostering trust with residents, colleagues, and external stakeholders is a cornerstone of this role. The ability to listen, empathise, and engage constructively with diverse groups is vital. Candidates should be skilled negotiators who can advocate effectively for residents' needs while balancing the council's policies and resources. Can Manage Tight Deadlines Efficiently: The capacity to deliver high-quality responses and resolutions within tight timeframes is paramount. Ideal candidates are organised, can manage their time effectively, and are adept at working under time constraints to meet both statutory and internally set deadlines without compromising on the quality of work. Shows Adaptability and Flexibility in Their Approach: The nature of complaints work is dynamic, requiring candidates to be versatile in their approach to problem-solving and decision-making. They should be open to change, willing to adjust their methods as needed, and capable of navigating the complexities of various situations with a solutions-focused mindset. Has a Robust Understanding of Local Authorities: An in-depth knowledge of local government operations, particularly related to housing repairs or housing needs, is essential. This includes understanding the legal framework, policy context, and operational challenges. Candidates should be familiar with the landscape of housing issues faced by residents and adept at leveraging this knowledge to advocate for effective solutions. To be considered for interview, your CV and supporting statement will clearly evidence: Please upload your supporting statement outlining how you meet the shortlisting criteria marked on the person specification, where possible provide the examples from your recent or past work. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact (Bev Sargeant, Quality & Review Manager, Recruitment Timelines: Advert close :59pm on Monday 1 st April 2024. Shortlisting: 03 April 2024 Interviews will be held on 11 & 12 April 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Lettings Administrator with good customer service and property admin experience, keen to develop your career in property. You'll be providing support to a busy lettings team, helping to deal with customer enquiries, property admin, marketing and covering viewings. Working in central Cambridge you will need to be happy commuting via public transport. You'll need excellent written communication skills, strong customer service and administration experience gained in a business environment. Property or lettings experience would be great but not essential. A background in Project Coordination or a similar role booking appointments and managing orders would be a real advantage. You'll be dealing with a variety of tenant applications, renewals, notices and works orders for contractors for routine gas and electricity checks. You ll get the chance to be out of the office to cover viewings of properties when busy, so a driving licence is a must. Working in a busy team environment alongside property managers and lettings agents, providing key administration and customer service support. You ll have strong organisational skills and be able to prioritise work. With an eye for detail and excellent customer service. Good local knowledge of the Cambridge area and a clean driving licence. This is a great chance to start as an Administrator / Coordinator, learn about the property industry and get the chance to progress your career into lettings and property management. Apply with your CV today.
Mar 20, 2024
Full time
Lettings Administrator with good customer service and property admin experience, keen to develop your career in property. You'll be providing support to a busy lettings team, helping to deal with customer enquiries, property admin, marketing and covering viewings. Working in central Cambridge you will need to be happy commuting via public transport. You'll need excellent written communication skills, strong customer service and administration experience gained in a business environment. Property or lettings experience would be great but not essential. A background in Project Coordination or a similar role booking appointments and managing orders would be a real advantage. You'll be dealing with a variety of tenant applications, renewals, notices and works orders for contractors for routine gas and electricity checks. You ll get the chance to be out of the office to cover viewings of properties when busy, so a driving licence is a must. Working in a busy team environment alongside property managers and lettings agents, providing key administration and customer service support. You ll have strong organisational skills and be able to prioritise work. With an eye for detail and excellent customer service. Good local knowledge of the Cambridge area and a clean driving licence. This is a great chance to start as an Administrator / Coordinator, learn about the property industry and get the chance to progress your career into lettings and property management. Apply with your CV today.
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Technical Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 14.12.2023 We have a new opportunity for an Assistant Technical Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Technical Coordinator you will be an integral part of the Technical department, reporting to the Technical Manager. The technical arm of our regional technical teams is responsible for establishing the design of a new development, from site layouts to house type designs and landscaping our coordinators are a vital part of ensuring each home meets and exceeds our customers' expectations. Your role will involve coordinating, managing, and reviewing the development of key information, technical layouts and working drawing packages to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Working towards or achieved BTEC HND/HNC in Design or Construction or equivalent technical focused qualification. And/or Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Organisation skills and time management with ability to multitask. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure. Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder. Use of online drawing management systems. Use of Revitt. Continued professional development and keeping up to date with changes within the industry. Ability to assess architectural drawings to identify build risks and opportunities. More about the Assistant Technical Coordinator role Assist in assessing risks and opportunities in land opppourtunities and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist in the development of planning packs, including working with external consultants to produce the required reports and layouts and assist in the collation and submition of information to help in discharge of planning conditions. Co-ordinate consultants to deliver house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Assess development layouts and associated drawings to ensure accuracy as well as opportunities and risks. Co-ordinate information and liaise with architects, structural engineers and landscape architects, ensuring consistency between various designs. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Work with commercial teams to develop tender packs and review any queries arising during the tender process. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attending Pre-Start Meetings and briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings & handover packs. Work with site teams to resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees ar
Mar 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Technical Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 14.12.2023 We have a new opportunity for an Assistant Technical Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Technical Coordinator you will be an integral part of the Technical department, reporting to the Technical Manager. The technical arm of our regional technical teams is responsible for establishing the design of a new development, from site layouts to house type designs and landscaping our coordinators are a vital part of ensuring each home meets and exceeds our customers' expectations. Your role will involve coordinating, managing, and reviewing the development of key information, technical layouts and working drawing packages to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Working towards or achieved BTEC HND/HNC in Design or Construction or equivalent technical focused qualification. And/or Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Organisation skills and time management with ability to multitask. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure. Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder. Use of online drawing management systems. Use of Revitt. Continued professional development and keeping up to date with changes within the industry. Ability to assess architectural drawings to identify build risks and opportunities. More about the Assistant Technical Coordinator role Assist in assessing risks and opportunities in land opppourtunities and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist in the development of planning packs, including working with external consultants to produce the required reports and layouts and assist in the collation and submition of information to help in discharge of planning conditions. Co-ordinate consultants to deliver house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Assess development layouts and associated drawings to ensure accuracy as well as opportunities and risks. Co-ordinate information and liaise with architects, structural engineers and landscape architects, ensuring consistency between various designs. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Work with commercial teams to develop tender packs and review any queries arising during the tender process. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's and Robust Standard Details. Attending Pre-Start Meetings and briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings & handover packs. Work with site teams to resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees ar
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 23.01.2024 We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
We are currently looking for experienced Streetworks coordinators for our Telecoms division. You will supports the operational delivery team as necessary with specific responsibility for delivering competent Streetworks administration and control. You will also provide and oversee the permit and noticing requirements. Responsibilities The compliant delivery of Streetworks pursuant to obligations under the New Roads and Street Works Act and the Traffic Management Act including charge management and lettering as directed, specifically: Streetwork noticing administration, opening, monitoring and closing of legally compliant Street Work notice requests. Managing the receipt, registration and close out of Local Authority and Highway works notices. Monitoring reinstatement compliance under the relevant Streetworks Acts Supporting Managers in their representations to and negotiations with Local Authorities, Highways Agency, Transport for London and all other relevant stakeholders. Assurance of data capture process (from creation of data in the field to capture in core Systems) Prepares and distributes weekly, monthly and annual Street Works reports as requested. Liaise with external and internal team members to ensure efficient production of TM designs. Assist with project administration. Provision of business reports as necessary. Skills & Experience Previous experience in NRSWA administration within a relevant organisation. IT literate with functional knowledge of MS Office programs in particular Excel Good written and oral communication skills Previous experience in Utilities construction Competent communication skills, written and verbal Company Information: Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions. Working directly with many of the country's leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, 'One Company United'. We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
Mar 17, 2024
Full time
We are currently looking for experienced Streetworks coordinators for our Telecoms division. You will supports the operational delivery team as necessary with specific responsibility for delivering competent Streetworks administration and control. You will also provide and oversee the permit and noticing requirements. Responsibilities The compliant delivery of Streetworks pursuant to obligations under the New Roads and Street Works Act and the Traffic Management Act including charge management and lettering as directed, specifically: Streetwork noticing administration, opening, monitoring and closing of legally compliant Street Work notice requests. Managing the receipt, registration and close out of Local Authority and Highway works notices. Monitoring reinstatement compliance under the relevant Streetworks Acts Supporting Managers in their representations to and negotiations with Local Authorities, Highways Agency, Transport for London and all other relevant stakeholders. Assurance of data capture process (from creation of data in the field to capture in core Systems) Prepares and distributes weekly, monthly and annual Street Works reports as requested. Liaise with external and internal team members to ensure efficient production of TM designs. Assist with project administration. Provision of business reports as necessary. Skills & Experience Previous experience in NRSWA administration within a relevant organisation. IT literate with functional knowledge of MS Office programs in particular Excel Good written and oral communication skills Previous experience in Utilities construction Competent communication skills, written and verbal Company Information: Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions. Working directly with many of the country's leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, 'One Company United'. We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
New Build Homes Aftercare Coordinator Hybrid role - working from home, our office at Leeds or Newcastle Upon Tyne and on our development sites Permanent, full time (37.5 hpw) 24,750 to 28,208 per annum (depending on skills and experience) and great benefits including Health Cash Plan Home, a place where you belong Join us in our fantastic role of Aftercare Coordinator, where you?ll deliver a smooth and seamless aftercare service for our customers following the purchase of their new home. Make a difference as you ensure our customers receive outstanding experience from their move in day to the end of the warranty period, supporting us to achieve 5-star HBF rating. If you fancy working alongside a brilliant team and to continue to develop your own career as you grow with us, then read on? Typical day as an Aftercare Coordinator Using your eye for detail to follow up on any defects reported by our customers, development or sales teams on our newly built Persona homes. Check on progress of defects and snags with contracting partners to ensure satisfactory completion within service level agreements and updating relevant systems. Support our teams as sites approach completion to ensure smooth handover to our customers and through aftercare with home and regular site visits. Analysing and reporting any trends in defects using your technical knowledge, driving continuous improvement. Driving a positive Persona brand through the expert handling of handovers, regular customer visits and effective handling of customer complaints. Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for the top 10 Great Places to Work in the UK. You?ll work alongside our award-winning team who are winners of the 2018 UK housing awards Development Programme of the year and achieved silver for best house at the What House Awards 2018 (bronze in 2017). You bring A good understanding of Building Regulations and NHBC technical standards. Experience in construction and new homes for sale with a technical background or qualification. An eye for detail, be a great influencer and strong organiser and driver to deliver a fantastic aftercare service for our customers. You?ll have a full current driving licence as you?ll travel around our development sites to support our customers and colleagues. Our team You?ll join Bev our Aftercare Manager and our brilliant Aftercare team, who are super passionate about what they do and working together to drive improvements and delight their customers! Job details Working Monday to Friday, you?ll shape your own diary around work, customers? and your own commitments.? If you need to nip out to walk the dog or do the school run, we?re ok with that! This is a hybrid role, so you?ll spend two days in our office either at One Strawberry Lane (Newcastle Upon Tyne) or Leeds the rest working at home and on our development sites. You must be able to use technology for updating records on our various systems, KPI and defects management, online learning and collaborating with colleagues. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We?re Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for Wellbeing? We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website. Find out more Click APPLY NOW to see our Aftercare Coordinator Job Description and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process at (url removed)
Mar 15, 2024
Full time
New Build Homes Aftercare Coordinator Hybrid role - working from home, our office at Leeds or Newcastle Upon Tyne and on our development sites Permanent, full time (37.5 hpw) 24,750 to 28,208 per annum (depending on skills and experience) and great benefits including Health Cash Plan Home, a place where you belong Join us in our fantastic role of Aftercare Coordinator, where you?ll deliver a smooth and seamless aftercare service for our customers following the purchase of their new home. Make a difference as you ensure our customers receive outstanding experience from their move in day to the end of the warranty period, supporting us to achieve 5-star HBF rating. If you fancy working alongside a brilliant team and to continue to develop your own career as you grow with us, then read on? Typical day as an Aftercare Coordinator Using your eye for detail to follow up on any defects reported by our customers, development or sales teams on our newly built Persona homes. Check on progress of defects and snags with contracting partners to ensure satisfactory completion within service level agreements and updating relevant systems. Support our teams as sites approach completion to ensure smooth handover to our customers and through aftercare with home and regular site visits. Analysing and reporting any trends in defects using your technical knowledge, driving continuous improvement. Driving a positive Persona brand through the expert handling of handovers, regular customer visits and effective handling of customer complaints. Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for the top 10 Great Places to Work in the UK. You?ll work alongside our award-winning team who are winners of the 2018 UK housing awards Development Programme of the year and achieved silver for best house at the What House Awards 2018 (bronze in 2017). You bring A good understanding of Building Regulations and NHBC technical standards. Experience in construction and new homes for sale with a technical background or qualification. An eye for detail, be a great influencer and strong organiser and driver to deliver a fantastic aftercare service for our customers. You?ll have a full current driving licence as you?ll travel around our development sites to support our customers and colleagues. Our team You?ll join Bev our Aftercare Manager and our brilliant Aftercare team, who are super passionate about what they do and working together to drive improvements and delight their customers! Job details Working Monday to Friday, you?ll shape your own diary around work, customers? and your own commitments.? If you need to nip out to walk the dog or do the school run, we?re ok with that! This is a hybrid role, so you?ll spend two days in our office either at One Strawberry Lane (Newcastle Upon Tyne) or Leeds the rest working at home and on our development sites. You must be able to use technology for updating records on our various systems, KPI and defects management, online learning and collaborating with colleagues. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We?re Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for Wellbeing? We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website. Find out more Click APPLY NOW to see our Aftercare Coordinator Job Description and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process at (url removed)
Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. Principal Accountabilities and Responsibilities: Book post inspections with customers for all service areas and follow up on real time repairs feedback. Coordinate bookings and appointments to ensure smooth progression of repairs works in multi-agency setting. Ensure records are kept up to date and information circulated to all relevant stakeholders in a timely manner. Provide contract management support for repairs team including managing quotes and approving works orders. Focus on building strong relationships with repairs contractors. Manage all administerial duties with high attention to detail and strong organisational skills - not letting anything fall through the gaps. Assist with complex repairs projects, ensuring that agreed outcomes are delivered on time, within budget and to the expected standard. Monitor the progress of the project and raise any issues with Repairs Manager. Assist in contract management of responsive repairs contracts. Monitor contractors' service ensuring standards are to the highest quality. Raise issues with unacceptable contractor performance with Repairs Manager. Support the Repair Manager and Repairs Surveyors to monitor KPI's and maintain any SLA's. Administer the invoicing and payment terms relating to contractor and suppliers in a timely fashion ensuring that information is logged and up to date . If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed).
Mar 15, 2024
Seasonal
Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. Principal Accountabilities and Responsibilities: Book post inspections with customers for all service areas and follow up on real time repairs feedback. Coordinate bookings and appointments to ensure smooth progression of repairs works in multi-agency setting. Ensure records are kept up to date and information circulated to all relevant stakeholders in a timely manner. Provide contract management support for repairs team including managing quotes and approving works orders. Focus on building strong relationships with repairs contractors. Manage all administerial duties with high attention to detail and strong organisational skills - not letting anything fall through the gaps. Assist with complex repairs projects, ensuring that agreed outcomes are delivered on time, within budget and to the expected standard. Monitor the progress of the project and raise any issues with Repairs Manager. Assist in contract management of responsive repairs contracts. Monitor contractors' service ensuring standards are to the highest quality. Raise issues with unacceptable contractor performance with Repairs Manager. Support the Repair Manager and Repairs Surveyors to monitor KPI's and maintain any SLA's. Administer the invoicing and payment terms relating to contractor and suppliers in a timely fashion ensuring that information is logged and up to date . If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed).
Job Title: Facilities Manager Location: Cross Campus, Portsmouth Salary: 31,365 - 34,861 per annum (Full-Time Equivalent) Job Type: Full time, Permanent Working Hours: 37 Hours per week, 52 Weeks per year About City of Portsmouth College: As the newly merged City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at City of Portsmouth College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey. We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community. What we offer: Annual Leave:41 days which includes 25 days, 8 days for Winter closure plus 8 bank holidays Local Government Pension Scheme 26.10% Learning & Development programmes by The Community Adult Education Department Onsite discounts: COPC Hair Salon & 50% off at the COPC Sports Centre Online discounts: Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites About the role: The Facilities Manager shall lead the operational Estates team, including the Estates & Cleaning Supervisors, Cleaners and Caretakers and any skilled staff, and be responsible to the Head of Facilities for ensuring the team is enabled to meet the Colleges objectives. In addition, ensure the efficient and effective management of the College's Facilities and Estates ensuring compliance with Health & Safety requirements and to provide a safe and clean environment. To support the Director of Estates and Head of Facilities in efficient and effective management of sustainability policy. Key Responsibilities: To lead and develop a professional customer focussed team To have a good understanding of financial and procurement operations including Management of contractors Lead the efforts to process all estates related purchase orders Receipting all goods received and processing/checking consequential invoices Analysing utilities bills and liaising with suppliers to address any anomalies To have a good knowledge of financial year end procedures To manage Estate Supervisors to ensure departmental budget expenditure is managed, monitored, and controlled in accordance with college financial policies and procedures Leading the Estate Supervisors to provide general administrative support and management of any estates data bases and SharePoint data Assist Head of Facilities with external bookings including liaising with external customers, all paperwork, co-ordination of services, raising invoices and completing information updates To provide support to other College management as directed by the Head of Facilities Work collaboratively with Stakeholders across the College to ensure optimum utilisation of space and Estates resources whilst minimising utility consumption To promote sustainable environmental management practice across the four campuses, assisting with the development of an environmental management To be successful in this role, below is what we would need from you: Membership of a relevant professional body e.g., IWFM, IEMA Significant experience within environmental and energy management Equivalent job role dealing with financial, administrative, and environmental functions Good understanding of financial systems & operations Excellent IT skills including good working knowledge of Microsoft packages & financial software systems Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services. Pre Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CV's from agencies for these roles. Please click the APPLY button to submit your CV for this role. Candidates with experience of: Estates Manager, Health and Safety Manager, Health and Safety Coordinator, Facilities Coordinator, Repairs Manager, Building Services Manager, Works Manager, Facilities Officer, Property Services Manager, Properties Manager, Properties Maintenance, may also be considered for this role.
Mar 15, 2024
Full time
Job Title: Facilities Manager Location: Cross Campus, Portsmouth Salary: 31,365 - 34,861 per annum (Full-Time Equivalent) Job Type: Full time, Permanent Working Hours: 37 Hours per week, 52 Weeks per year About City of Portsmouth College: As the newly merged City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at City of Portsmouth College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey. We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community. What we offer: Annual Leave:41 days which includes 25 days, 8 days for Winter closure plus 8 bank holidays Local Government Pension Scheme 26.10% Learning & Development programmes by The Community Adult Education Department Onsite discounts: COPC Hair Salon & 50% off at the COPC Sports Centre Online discounts: Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites About the role: The Facilities Manager shall lead the operational Estates team, including the Estates & Cleaning Supervisors, Cleaners and Caretakers and any skilled staff, and be responsible to the Head of Facilities for ensuring the team is enabled to meet the Colleges objectives. In addition, ensure the efficient and effective management of the College's Facilities and Estates ensuring compliance with Health & Safety requirements and to provide a safe and clean environment. To support the Director of Estates and Head of Facilities in efficient and effective management of sustainability policy. Key Responsibilities: To lead and develop a professional customer focussed team To have a good understanding of financial and procurement operations including Management of contractors Lead the efforts to process all estates related purchase orders Receipting all goods received and processing/checking consequential invoices Analysing utilities bills and liaising with suppliers to address any anomalies To have a good knowledge of financial year end procedures To manage Estate Supervisors to ensure departmental budget expenditure is managed, monitored, and controlled in accordance with college financial policies and procedures Leading the Estate Supervisors to provide general administrative support and management of any estates data bases and SharePoint data Assist Head of Facilities with external bookings including liaising with external customers, all paperwork, co-ordination of services, raising invoices and completing information updates To provide support to other College management as directed by the Head of Facilities Work collaboratively with Stakeholders across the College to ensure optimum utilisation of space and Estates resources whilst minimising utility consumption To promote sustainable environmental management practice across the four campuses, assisting with the development of an environmental management To be successful in this role, below is what we would need from you: Membership of a relevant professional body e.g., IWFM, IEMA Significant experience within environmental and energy management Equivalent job role dealing with financial, administrative, and environmental functions Good understanding of financial systems & operations Excellent IT skills including good working knowledge of Microsoft packages & financial software systems Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services. Pre Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CV's from agencies for these roles. Please click the APPLY button to submit your CV for this role. Candidates with experience of: Estates Manager, Health and Safety Manager, Health and Safety Coordinator, Facilities Coordinator, Repairs Manager, Building Services Manager, Works Manager, Facilities Officer, Property Services Manager, Properties Manager, Properties Maintenance, may also be considered for this role.
We are seeking for an Customer Care Coordinator to join our team. Here are the details of the position: Job title: Customer Care Coordinator Location: Leeds LS12 Type: Temp to Perm Start Date: ASAP Payrate: 13 per hour PAYE Monday to Friday working pattern, 40 hours per week . About you Someone reliable with a propriety as it's not a short-term cover Previous experience in the role as well as possible housing environment experience Preferred if the candidate has a car for commuting as with the change of office location around May the bus routes will change Role: The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. To manage and continually improve the Customer Service experience for customers to support our ambitions to be a 5-star builder and a leader in Customer Service in the homebuilding industry. To understand, implement and adhere to HSS policy and strategy Ensure all remedial works are monitored and that all relevant work is completed to the required standard within the agreed timescales Ensure all materials and labour required is available prior to starting works Ensure the customer care / after sales image by personally contacting customers two weeks after legal completion to ensure the customer is happy and satisfied Liaise with Site Managers, Contracts Managers and Construction Director prior to arranging any meetings with customers for the Customer Care Manager Responsible for updating COINS system in a timely and efficient manner to ensure accuracy of customer database Responsible for collating / maintaining the 28 day customer care questionnaire Maintain an efficient, effective filing system Monitor and report to the Customer Care Manager the performance of the sub-contractors Effectively liaise with management, maintenance supervisor, sub-contractors and suppliers to ensure minimum response times to customer care issues To ensure all subcontractors engaged to deliver services are managed in accordance with Mitie and client procedures. If this opportunity aligns with your skills and interests, I would love to hear your thoughts. Please share your updated CV, confirm your notice period. Thank you for your time, and I hope to hear from you soon. If you would like to discuss the role further, please call Varuna on (phone number removed) or Email Varuna on (url removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Mar 15, 2024
Contract
We are seeking for an Customer Care Coordinator to join our team. Here are the details of the position: Job title: Customer Care Coordinator Location: Leeds LS12 Type: Temp to Perm Start Date: ASAP Payrate: 13 per hour PAYE Monday to Friday working pattern, 40 hours per week . About you Someone reliable with a propriety as it's not a short-term cover Previous experience in the role as well as possible housing environment experience Preferred if the candidate has a car for commuting as with the change of office location around May the bus routes will change Role: The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. To manage and continually improve the Customer Service experience for customers to support our ambitions to be a 5-star builder and a leader in Customer Service in the homebuilding industry. To understand, implement and adhere to HSS policy and strategy Ensure all remedial works are monitored and that all relevant work is completed to the required standard within the agreed timescales Ensure all materials and labour required is available prior to starting works Ensure the customer care / after sales image by personally contacting customers two weeks after legal completion to ensure the customer is happy and satisfied Liaise with Site Managers, Contracts Managers and Construction Director prior to arranging any meetings with customers for the Customer Care Manager Responsible for updating COINS system in a timely and efficient manner to ensure accuracy of customer database Responsible for collating / maintaining the 28 day customer care questionnaire Maintain an efficient, effective filing system Monitor and report to the Customer Care Manager the performance of the sub-contractors Effectively liaise with management, maintenance supervisor, sub-contractors and suppliers to ensure minimum response times to customer care issues To ensure all subcontractors engaged to deliver services are managed in accordance with Mitie and client procedures. If this opportunity aligns with your skills and interests, I would love to hear your thoughts. Please share your updated CV, confirm your notice period. Thank you for your time, and I hope to hear from you soon. If you would like to discuss the role further, please call Varuna on (phone number removed) or Email Varuna on (url removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Job Title: Construction Project Manager Location : Dorset, site-based role for construction projects across London and the South East. Salary: Competitive + Company Vehicle Job Type: Permanent, Full-time Originally established in 2000, T&T Facades is now one of the longest serving cladding and complete façade specialist contractors in the South region. We specialise in cladding projects for new build and cladding remediation works which includes rainscreen and render installation as well as SFS. Around 70% of our contracts are now re-clad projects (post Grenfell) and remediation projects. We have around 25 permanent staff based in our Fareham, Hampshire office and work with subcontract labour teams for installation work. The salary package (including a company vehicle) will be very competitive and commensurate with the senior level of this position and will be based on the level of skills, expertise and experience of the candidate. The Role: The Project Manager will manage the day to day operations on site and ensure that labour is working safely and efficiently, in line with the current design, programme and regulations. The job holder will be the interface between the site and office and the main point of contact for projects that they manage, therefore, excellent communication and interpersonal skills, and strong attention to detail is essential. The job holder will be required to travel between sites under their remit and the office (Fareham) therefore a valid UK driving licence is necessary, as is the right to work in the UK. Key Responsibilities and Accountabilities: Site set up through liaison with the Contract Manager (CM): Set up the site office Prepare and deliver site inductions Ensure all site documentation is prepared specific to the project and effectively communicated to all operatives which will include: RAMS (Risk Assessments & Method Statements) Project drawings Inspection & Test Plans H&S paperwork Prepare a materials storage area ensuring it is safe, secure and of sufficient size Throughout the project: Material & Fixings: Liaise with the buyer on a daily basis to manage material deliveries and update the material tracker for the project Raising site Material Requests (MR) in a timely Check all deliveries to site are correct, complete and in line with POD's. Report any irregularities and shortfall etc to the buyer Manage and record the use of any hired plant equipment (MEWPs/ scaffold towers/ small tools etc ) to subcontractors Liaise with the CM to produce any on site Production Drawings required Labour: Undertake daily briefings to allocate work force to areas of work in line with the programme Ensure that correct, current information is given to the subcontractors to build to Record attendance on weekly allocation sheets Ensure the labour is aware of the manufacturer's installation literature, and quality requirements of the Inspection Test Plan (ITP) Ensure labour is producing work of sufficient quality and speed to maintain the programme Set targets to achieve programme betterment Meetings: Attend all weekly/fortnightly site meetings with the CM and client Participate in weekly internal production meetings Co-ordinate and meet supplier representatives, and escort them during site visits Health & Safety: Ensure all site operatives fully understand the RAMS for the project Hold daily briefings with site operatives and deliver ToolBox Talks as required, recording their attendance and understanding Facilitate site visits with our external H&S advisors BSG and highlight/record any concerns Ensure sight of and record scaffold/ MEWP access checks are being undertaken by the MC/ operatives Administer any permit to work systems in place QA: Take responsibility for implementing and completing the project specific ITP Inspect subcontractor works and ensure that the installation is in line with manufacturers installation tolerances and guidelines, T&T drawings and specifications, industry standards and any other project specific requirements identified within the ITP Provide inspection reports to the client at each hold point to include photographic evidence Copy issue all QA documents to the document controller for upload onto the Procore system About you: This is a senior level appointment and as such the job holder must have: The relevant construction site / management qualifications Demonstrable experience of setting up and managing commercial construction sites, preferably in the cladding / facades sector ideally with a specialist or main contractor Experience of managing site teams is also essential Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Project Management, Project Administrator, Project Estimator, Project Director, Senior Project Lead, Senior Project Manager, Senior Project Coordinator, Project Manager, Labourer, Lead Project Manager, Construction Projects, Cladding, Facades, Site Manager, Construction Site Manager, Site Team Leader may all be considered.
Mar 10, 2024
Full time
Job Title: Construction Project Manager Location : Dorset, site-based role for construction projects across London and the South East. Salary: Competitive + Company Vehicle Job Type: Permanent, Full-time Originally established in 2000, T&T Facades is now one of the longest serving cladding and complete façade specialist contractors in the South region. We specialise in cladding projects for new build and cladding remediation works which includes rainscreen and render installation as well as SFS. Around 70% of our contracts are now re-clad projects (post Grenfell) and remediation projects. We have around 25 permanent staff based in our Fareham, Hampshire office and work with subcontract labour teams for installation work. The salary package (including a company vehicle) will be very competitive and commensurate with the senior level of this position and will be based on the level of skills, expertise and experience of the candidate. The Role: The Project Manager will manage the day to day operations on site and ensure that labour is working safely and efficiently, in line with the current design, programme and regulations. The job holder will be the interface between the site and office and the main point of contact for projects that they manage, therefore, excellent communication and interpersonal skills, and strong attention to detail is essential. The job holder will be required to travel between sites under their remit and the office (Fareham) therefore a valid UK driving licence is necessary, as is the right to work in the UK. Key Responsibilities and Accountabilities: Site set up through liaison with the Contract Manager (CM): Set up the site office Prepare and deliver site inductions Ensure all site documentation is prepared specific to the project and effectively communicated to all operatives which will include: RAMS (Risk Assessments & Method Statements) Project drawings Inspection & Test Plans H&S paperwork Prepare a materials storage area ensuring it is safe, secure and of sufficient size Throughout the project: Material & Fixings: Liaise with the buyer on a daily basis to manage material deliveries and update the material tracker for the project Raising site Material Requests (MR) in a timely Check all deliveries to site are correct, complete and in line with POD's. Report any irregularities and shortfall etc to the buyer Manage and record the use of any hired plant equipment (MEWPs/ scaffold towers/ small tools etc ) to subcontractors Liaise with the CM to produce any on site Production Drawings required Labour: Undertake daily briefings to allocate work force to areas of work in line with the programme Ensure that correct, current information is given to the subcontractors to build to Record attendance on weekly allocation sheets Ensure the labour is aware of the manufacturer's installation literature, and quality requirements of the Inspection Test Plan (ITP) Ensure labour is producing work of sufficient quality and speed to maintain the programme Set targets to achieve programme betterment Meetings: Attend all weekly/fortnightly site meetings with the CM and client Participate in weekly internal production meetings Co-ordinate and meet supplier representatives, and escort them during site visits Health & Safety: Ensure all site operatives fully understand the RAMS for the project Hold daily briefings with site operatives and deliver ToolBox Talks as required, recording their attendance and understanding Facilitate site visits with our external H&S advisors BSG and highlight/record any concerns Ensure sight of and record scaffold/ MEWP access checks are being undertaken by the MC/ operatives Administer any permit to work systems in place QA: Take responsibility for implementing and completing the project specific ITP Inspect subcontractor works and ensure that the installation is in line with manufacturers installation tolerances and guidelines, T&T drawings and specifications, industry standards and any other project specific requirements identified within the ITP Provide inspection reports to the client at each hold point to include photographic evidence Copy issue all QA documents to the document controller for upload onto the Procore system About you: This is a senior level appointment and as such the job holder must have: The relevant construction site / management qualifications Demonstrable experience of setting up and managing commercial construction sites, preferably in the cladding / facades sector ideally with a specialist or main contractor Experience of managing site teams is also essential Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Project Management, Project Administrator, Project Estimator, Project Director, Senior Project Lead, Senior Project Manager, Senior Project Coordinator, Project Manager, Labourer, Lead Project Manager, Construction Projects, Cladding, Facades, Site Manager, Construction Site Manager, Site Team Leader may all be considered.
Location: Our office is based at our ' X1 Chatham Waters' development which is close to Gillingham/Chatham. Contract type: 12-month maternity cover with the strong possibility of a permanent role. Hours: 9.30 am - 5.00 pm Monday to Thursday, 9.30 am - 4.30 pm Friday Salary: Competitive Closing date for applications: 29th March, 2024 Are you ready to join an exciting, fast-paced, multi-award-winning Property Lettings Company? Working with us you will have the opportunity to grow your career by working within our busy and friendly Kent (Gillingham/Chatham) Office, delivering fantastic customer care to strengthen our retention of customers/tenants whilst continually building our strong reputation. This is a prime role for you to make a difference, and develop your skills and strengths, with a complete focus on delivering outstanding personal, team and business results and success. Welcome to X1 Sales and Lettings X1 is a dynamic and highly successful Property Letting and Sales company, established in 2011. After the success and ongoing business growth, we have gone from strength to strength and now operate offices in Liverpool, Manchester, Leeds, and Kent with more than 5000 properties under our management and over one hundred and thirty employees. We pride ourselves on providing a high-quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike. For more information please visit our website or social media pages. Our Values: Our values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things and are essential to our sustained success. The Role - Your Focus and Contribution As the Property and Tenancy Care Manager (12-month fixed term maternity cover), you will be responsible for all aspects of tenancy administration and property compliance. You will work closely with the Enquiries, Viewings and Bookings Account Manager and be guided by your Senior Account Manager. Some of the main aspects of the role are as below: Renewals Chasing rent arrears Arranging move-ins Registering deposits and serving prescribed information Deposit / Reposit disputes Raising invoices / void period bills Tenant queries Serving notices - sections 8, 13 and 21 Tenant admin e.g. tenancy takeovers, early termination of tenancy Inventory and check-out inspections Monthly routine inspections Maintenance issues - instructing works, ordering parts Organising caretaker / cleaner work schedule You will be customer-facing and ensure that all the tenants within your portfolio experience the highest level of care and customer service to ensure they have a happy living experience with X1. What you will bring: We want a highly organised individual, with an eye for detail, great self-management skills, someone who is proud of what they do and has a people-friendly personality. We are looking for someone with a strong property background. Ideally, you will also be ARLA qualified or willing to study towards and hold a full UK driving licence. We offer : A competitive salary, 25 days holiday plus all Bank Holidays, additional paid time off over Christmas and investment in your ongoing training and development. You may have experience in the following: Leasing Coordinator, Real Estate Operations Manager, Rental Property Supervisor, Property Leasing Specialist, Housing Management Coordinator, Residential Portfolio Manager, Tenancy Services Director, Rental Asset Administrator, Lease Compliance Officer, Property Rental. REF-
Mar 04, 2024
Full time
Location: Our office is based at our ' X1 Chatham Waters' development which is close to Gillingham/Chatham. Contract type: 12-month maternity cover with the strong possibility of a permanent role. Hours: 9.30 am - 5.00 pm Monday to Thursday, 9.30 am - 4.30 pm Friday Salary: Competitive Closing date for applications: 29th March, 2024 Are you ready to join an exciting, fast-paced, multi-award-winning Property Lettings Company? Working with us you will have the opportunity to grow your career by working within our busy and friendly Kent (Gillingham/Chatham) Office, delivering fantastic customer care to strengthen our retention of customers/tenants whilst continually building our strong reputation. This is a prime role for you to make a difference, and develop your skills and strengths, with a complete focus on delivering outstanding personal, team and business results and success. Welcome to X1 Sales and Lettings X1 is a dynamic and highly successful Property Letting and Sales company, established in 2011. After the success and ongoing business growth, we have gone from strength to strength and now operate offices in Liverpool, Manchester, Leeds, and Kent with more than 5000 properties under our management and over one hundred and thirty employees. We pride ourselves on providing a high-quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike. For more information please visit our website or social media pages. Our Values: Our values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things and are essential to our sustained success. The Role - Your Focus and Contribution As the Property and Tenancy Care Manager (12-month fixed term maternity cover), you will be responsible for all aspects of tenancy administration and property compliance. You will work closely with the Enquiries, Viewings and Bookings Account Manager and be guided by your Senior Account Manager. Some of the main aspects of the role are as below: Renewals Chasing rent arrears Arranging move-ins Registering deposits and serving prescribed information Deposit / Reposit disputes Raising invoices / void period bills Tenant queries Serving notices - sections 8, 13 and 21 Tenant admin e.g. tenancy takeovers, early termination of tenancy Inventory and check-out inspections Monthly routine inspections Maintenance issues - instructing works, ordering parts Organising caretaker / cleaner work schedule You will be customer-facing and ensure that all the tenants within your portfolio experience the highest level of care and customer service to ensure they have a happy living experience with X1. What you will bring: We want a highly organised individual, with an eye for detail, great self-management skills, someone who is proud of what they do and has a people-friendly personality. We are looking for someone with a strong property background. Ideally, you will also be ARLA qualified or willing to study towards and hold a full UK driving licence. We offer : A competitive salary, 25 days holiday plus all Bank Holidays, additional paid time off over Christmas and investment in your ongoing training and development. You may have experience in the following: Leasing Coordinator, Real Estate Operations Manager, Rental Property Supervisor, Property Leasing Specialist, Housing Management Coordinator, Residential Portfolio Manager, Tenancy Services Director, Rental Asset Administrator, Lease Compliance Officer, Property Rental. REF-
Ashford, Kent
Competitive salary + benefits
About the Group
Keltbray Group is a UK leading specialist business, which offers engineering, construction, demolition, decommissioning, remediation, rail, highways, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment, operating in highly regulated climates and transforming sites across the UK.
About the Role
Full end to end HR administration support to the assigned division (Built Environment or Infrastructure). An HR administration role, responsible for the administration of all aspects of the employee lifecycle.
Duties will include:
* Produce administration for on-boarding employees, including but not limited to:
* Issue and chase contracts and new joiner packs using Adobe Sign
* Add records in HR database - COINS
* Request IT for new joiners
* Produce administration for employment, including but not limited to pay reviews, change of line manager, promotions etc.
* Provide administrative support to the HR Advisors & HR Business Partners, including but not limited to letters related to disciplinaries, grievances, maternity, redundancies, leavers etc.
* Input and maintain data in COINS in a timely and accurate manner
* Liaise with the payroll team on monthly and weekly payroll changes
* Produce contract for services (CFS) agreements and keep on top of contract expiry dates
* Maintain the HR team’s electronic and paper filing systems
* Systemise processes; using Service Now, COINS, trackers to log the progress of administration tasks and ensure visibility of progress with the rest of the HR team
* Support the HR Project Coordinator on data collection and HR projects, as required
* Respond to employee queries assigned to you in Service Now
* Regular travel to other Keltbray offices, as required
* Collect and distribute post for the HR team
* Provide support and cover to the other HR Administrator, when required
Skills & Experience:
* Excellent Microsoft Word, Excel and Outlook skills
* Ideally have some administrative and industry experience
* Able to manage competing time-sensitive priorities and tasks
* Demonstrates dependability and high attention to detail along with the ability to multi-task
* Must be a team player that works well under pressure within a changing environment
* Flexible and adaptable to work and support across multiple teams
* Be resourceful and able to use own initiative in solving issues
* Friendly, polite and approachable with a "can do" attitude
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation
Feb 03, 2023
Permanent
Ashford, Kent
Competitive salary + benefits
About the Group
Keltbray Group is a UK leading specialist business, which offers engineering, construction, demolition, decommissioning, remediation, rail, highways, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment, operating in highly regulated climates and transforming sites across the UK.
About the Role
Full end to end HR administration support to the assigned division (Built Environment or Infrastructure). An HR administration role, responsible for the administration of all aspects of the employee lifecycle.
Duties will include:
* Produce administration for on-boarding employees, including but not limited to:
* Issue and chase contracts and new joiner packs using Adobe Sign
* Add records in HR database - COINS
* Request IT for new joiners
* Produce administration for employment, including but not limited to pay reviews, change of line manager, promotions etc.
* Provide administrative support to the HR Advisors & HR Business Partners, including but not limited to letters related to disciplinaries, grievances, maternity, redundancies, leavers etc.
* Input and maintain data in COINS in a timely and accurate manner
* Liaise with the payroll team on monthly and weekly payroll changes
* Produce contract for services (CFS) agreements and keep on top of contract expiry dates
* Maintain the HR team’s electronic and paper filing systems
* Systemise processes; using Service Now, COINS, trackers to log the progress of administration tasks and ensure visibility of progress with the rest of the HR team
* Support the HR Project Coordinator on data collection and HR projects, as required
* Respond to employee queries assigned to you in Service Now
* Regular travel to other Keltbray offices, as required
* Collect and distribute post for the HR team
* Provide support and cover to the other HR Administrator, when required
Skills & Experience:
* Excellent Microsoft Word, Excel and Outlook skills
* Ideally have some administrative and industry experience
* Able to manage competing time-sensitive priorities and tasks
* Demonstrates dependability and high attention to detail along with the ability to multi-task
* Must be a team player that works well under pressure within a changing environment
* Flexible and adaptable to work and support across multiple teams
* Be resourceful and able to use own initiative in solving issues
* Friendly, polite and approachable with a "can do" attitude
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation
HR Administrator
Esher
Competitive salary + benefits
About the Group
Keltbray Group is a UK leading specialist business, which offers engineering, construction, demolition, decommissioning, remediation, rail, highways, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment, operating in highly regulated climates and transforming sites across the UK.
About the Role
Full end to end HR administration support to the assigned division (Built Environment or Infrastructure). An HR administration role, responsible for the administration of all aspects of the employee lifecycle.
Duties will include:
* Produce administration for on-boarding employees, including but not limited to:
* Issue and chase contracts and new joiner packs using Adobe Sign
* Add records in HR database - COINS
* Request IT for new joiners
* Produce administration for employment, including but not limited to pay reviews, change of line manager, promotions etc.
* Provide administrative support to the HR Advisors & HR Business Partners, including but not limited to letters related to disciplinaries, grievances, maternity, redundancies, leavers etc.
* Input and maintain data in COINS in a timely and accurate manner
* Liaise with the payroll team on monthly and weekly payroll changes
* Produce contract for services (CFS) agreements and keep on top of contract expiry dates
* Maintain the HR team’s electronic and paper filing systems
* Systemise processes; using Service Now, COINS, trackers to log the progress of administration tasks and ensure visibility of progress with the rest of the HR team
* Support the HR Project Coordinator on data collection and HR projects, as required
* Respond to employee queries assigned to you in Service Now
* Regular travel to other Keltbray offices, as required
* Collect and distribute post for the HR team
* Provide support and cover to the other HR Administrator, when required
Skills & Experience:
* Excellent Microsoft Word, Excel and Outlook skills
* Ideally have some administrative and industry experience
* Able to manage competing time-sensitive priorities and tasks
* Demonstrates dependability and high attention to detail along with the ability to multi-task
* Must be a team player that works well under pressure within a changing environment
* Flexible and adaptable to work and support across multiple teams
* Be resourceful and able to use own initiative in solving issues
* Friendly, polite and approachable with a "can do" attitude
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation
Feb 03, 2023
Permanent
HR Administrator
Esher
Competitive salary + benefits
About the Group
Keltbray Group is a UK leading specialist business, which offers engineering, construction, demolition, decommissioning, remediation, rail, highways, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment, operating in highly regulated climates and transforming sites across the UK.
About the Role
Full end to end HR administration support to the assigned division (Built Environment or Infrastructure). An HR administration role, responsible for the administration of all aspects of the employee lifecycle.
Duties will include:
* Produce administration for on-boarding employees, including but not limited to:
* Issue and chase contracts and new joiner packs using Adobe Sign
* Add records in HR database - COINS
* Request IT for new joiners
* Produce administration for employment, including but not limited to pay reviews, change of line manager, promotions etc.
* Provide administrative support to the HR Advisors & HR Business Partners, including but not limited to letters related to disciplinaries, grievances, maternity, redundancies, leavers etc.
* Input and maintain data in COINS in a timely and accurate manner
* Liaise with the payroll team on monthly and weekly payroll changes
* Produce contract for services (CFS) agreements and keep on top of contract expiry dates
* Maintain the HR team’s electronic and paper filing systems
* Systemise processes; using Service Now, COINS, trackers to log the progress of administration tasks and ensure visibility of progress with the rest of the HR team
* Support the HR Project Coordinator on data collection and HR projects, as required
* Respond to employee queries assigned to you in Service Now
* Regular travel to other Keltbray offices, as required
* Collect and distribute post for the HR team
* Provide support and cover to the other HR Administrator, when required
Skills & Experience:
* Excellent Microsoft Word, Excel and Outlook skills
* Ideally have some administrative and industry experience
* Able to manage competing time-sensitive priorities and tasks
* Demonstrates dependability and high attention to detail along with the ability to multi-task
* Must be a team player that works well under pressure within a changing environment
* Flexible and adaptable to work and support across multiple teams
* Be resourceful and able to use own initiative in solving issues
* Friendly, polite and approachable with a "can do" attitude
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation
COMPANY
An industry leading, award winning High End contractor who works in sectors including but not limited to Hotels, Hospitality and Luxury Residential are looking to add a Health and Safety Manager to their growing team due to continued success against their competitors.
They are actively looking for a Health & Safety Manager who will be responsible for implementing, managing, and embedding the Health & Safety Across multiple exclusive and landmark projects.
DUTIES AND RESPONSIBILITIES:
Health & Safety Standards
* Act as the project Health & Safety champion and co-ordinator, with the aim of assisting the Project Manager to discharge their duties in respect of Health & Safety on site.
Work as site temporary works co-ordinator for the project, managing all aspects of the works.
* Provide practical and realistic monitoring, good practice advice and ensure basic legal compliance.
* Liaise with the Head of Health & Safety to seek advice and support where they feel it is required.
Site Inductions, Inspections, and Investigations
* Prepare and deliver all relevant site inductions, production of material and monitor the standards of the inductions throughout the duration of the project, review and audit associated induction paperwork and competence cards where required.
* Undertake site inspection recording the findings on BIM360 or the H&S Inspection reporting form.
* Co-ordinate with other BECK managers to undertake H&S inspections and Targeted Risk Monitoring and ensure the findings are recorded on BIM360. H&S Managers must ensure that all findings are assigned to the appropriate managers to action within agreed timeframes.
* Ensure that appropriate inspections and checks are carried out in line with the project risk profile these include hoarding, lifting, fire emergency and other statutory requirements.
* Where necessary immediately suspend any unsafe work practices and report situations to the Project Manager
* Undertake accident, incident and Near Miss investigations completing all associated paperwork. Supporting Construction Teams
* Work with construction teams to produce and update the Construction Phase Plan and Fire and Emergency Plan on a regular basis.
* Ensure that all roles identified in the plans are filled by appropriately trained and competent people and bring to the attention of the Project Manager any deficiencies identified.
* Meet with the Project Manager formally on a weekly basis to discuss issues and receive briefing on the work ahead. * Organise regular subcontractors H&S meetings.
* Contribute to the review of Sub-contractor's method statements along with the Site Managers
* Ensure that all Daily and weekly statutory inspections have been undertaken
* Act as a hub for managing the process and assisting supervisors as necessary. Housekeeping and Administration
* Be responsible for maintaining Site Safety Files, including uploading to BIM360.
* Assist Organising regular fire evacuations, record any findings and help develop improvement plans.
* Organise a project health and safety award scheme and coordinate the Site Leadership Meetings.
* Produce a monthly H&S overview report for inclusion in the project monthly report for the Client.
* Communicate in a form which can be read, copied and recorded
* Reply to a communication within the period for reply
* Such duties as may be delegated by the Project Director
Health & Safety Team Support
* Coach and support members of the construction teams to raise standards of H&S.
* Provide practical and realistic monitoring, good practice advice and ensure company standards are maintained.
Training
* Liaise with the Head of Health and Safety to seek advice or organise internal or external training.
REQUIRED SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED:
Working towards NVQ Level 5 in H&S/NVQ Level 6 Diploma in Occupational Health and Safety Practice (for Manager)
For managers a minimum of 5 years' experience in Health & Safety or site related occupation
Tech IOSH working towards Grad IOSH membership
Temp Works Coordinator or Supervisor
First Aid at Work
Knowledge of BIM 360 or H&S Management Systems
Knowledge of MS Office (Outlook, Word, Excel, Power Point)
Eden Brown is committed to equality in the workplace and is an equal opportunity employer
Feb 03, 2023
Permanent
COMPANY
An industry leading, award winning High End contractor who works in sectors including but not limited to Hotels, Hospitality and Luxury Residential are looking to add a Health and Safety Manager to their growing team due to continued success against their competitors.
They are actively looking for a Health & Safety Manager who will be responsible for implementing, managing, and embedding the Health & Safety Across multiple exclusive and landmark projects.
DUTIES AND RESPONSIBILITIES:
Health & Safety Standards
* Act as the project Health & Safety champion and co-ordinator, with the aim of assisting the Project Manager to discharge their duties in respect of Health & Safety on site.
Work as site temporary works co-ordinator for the project, managing all aspects of the works.
* Provide practical and realistic monitoring, good practice advice and ensure basic legal compliance.
* Liaise with the Head of Health & Safety to seek advice and support where they feel it is required.
Site Inductions, Inspections, and Investigations
* Prepare and deliver all relevant site inductions, production of material and monitor the standards of the inductions throughout the duration of the project, review and audit associated induction paperwork and competence cards where required.
* Undertake site inspection recording the findings on BIM360 or the H&S Inspection reporting form.
* Co-ordinate with other BECK managers to undertake H&S inspections and Targeted Risk Monitoring and ensure the findings are recorded on BIM360. H&S Managers must ensure that all findings are assigned to the appropriate managers to action within agreed timeframes.
* Ensure that appropriate inspections and checks are carried out in line with the project risk profile these include hoarding, lifting, fire emergency and other statutory requirements.
* Where necessary immediately suspend any unsafe work practices and report situations to the Project Manager
* Undertake accident, incident and Near Miss investigations completing all associated paperwork. Supporting Construction Teams
* Work with construction teams to produce and update the Construction Phase Plan and Fire and Emergency Plan on a regular basis.
* Ensure that all roles identified in the plans are filled by appropriately trained and competent people and bring to the attention of the Project Manager any deficiencies identified.
* Meet with the Project Manager formally on a weekly basis to discuss issues and receive briefing on the work ahead. * Organise regular subcontractors H&S meetings.
* Contribute to the review of Sub-contractor's method statements along with the Site Managers
* Ensure that all Daily and weekly statutory inspections have been undertaken
* Act as a hub for managing the process and assisting supervisors as necessary. Housekeeping and Administration
* Be responsible for maintaining Site Safety Files, including uploading to BIM360.
* Assist Organising regular fire evacuations, record any findings and help develop improvement plans.
* Organise a project health and safety award scheme and coordinate the Site Leadership Meetings.
* Produce a monthly H&S overview report for inclusion in the project monthly report for the Client.
* Communicate in a form which can be read, copied and recorded
* Reply to a communication within the period for reply
* Such duties as may be delegated by the Project Director
Health & Safety Team Support
* Coach and support members of the construction teams to raise standards of H&S.
* Provide practical and realistic monitoring, good practice advice and ensure company standards are maintained.
Training
* Liaise with the Head of Health and Safety to seek advice or organise internal or external training.
REQUIRED SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED:
Working towards NVQ Level 5 in H&S/NVQ Level 6 Diploma in Occupational Health and Safety Practice (for Manager)
For managers a minimum of 5 years' experience in Health & Safety or site related occupation
Tech IOSH working towards Grad IOSH membership
Temp Works Coordinator or Supervisor
First Aid at Work
Knowledge of BIM 360 or H&S Management Systems
Knowledge of MS Office (Outlook, Word, Excel, Power Point)
Eden Brown is committed to equality in the workplace and is an equal opportunity employer
Job title: Customer Care Coordinator
Location: Essex
Salary - £28,000 + package
About the role -
We have a fantastic opportunity for a Customer Service Coordinator to join a Residential Developer in Essex.
This Developer specialise in refurbishment of historic buildings in high end homes and also work on new builds residences.
They have won a number of awards for their excellent Customer Care for Residents and are looking to expand their team.
As our Customer Service Coordinator, you will be responsible for dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. You will be involved in all stages of the build process of the purchaser – before and after completion.
Duties -
To address and respond to Customer issues in a prompt and organised way.
To deliver an excellent customer service, understanding and empathy to our customers
To liaise with internal departments and form excellent working relationships as part of the larger team.
To communicate effectively and regularly with colleagues and management
Issue instructions to Sub-contractors and follow up to ensure prompt resolution
Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period.
Arrange and manage appointments for our in-house Technicians.
Keep our database system up to date at all times.
Carry out general administrative duties.
Work directly with the office manager to ensure our KPI’s are in line with company guidelines
Learn and at all times adhere to the company Health and Safety requirements.
Desirable -
Experience working for a residential house builder ideally within the customer facing environment
An understanding of building regulations and legal obligations.
If this is something you would like to hear more about please call me on (phone number removed) or email me (url removed)
Sep 15, 2022
Permanent
Job title: Customer Care Coordinator
Location: Essex
Salary - £28,000 + package
About the role -
We have a fantastic opportunity for a Customer Service Coordinator to join a Residential Developer in Essex.
This Developer specialise in refurbishment of historic buildings in high end homes and also work on new builds residences.
They have won a number of awards for their excellent Customer Care for Residents and are looking to expand their team.
As our Customer Service Coordinator, you will be responsible for dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. You will be involved in all stages of the build process of the purchaser – before and after completion.
Duties -
To address and respond to Customer issues in a prompt and organised way.
To deliver an excellent customer service, understanding and empathy to our customers
To liaise with internal departments and form excellent working relationships as part of the larger team.
To communicate effectively and regularly with colleagues and management
Issue instructions to Sub-contractors and follow up to ensure prompt resolution
Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period.
Arrange and manage appointments for our in-house Technicians.
Keep our database system up to date at all times.
Carry out general administrative duties.
Work directly with the office manager to ensure our KPI’s are in line with company guidelines
Learn and at all times adhere to the company Health and Safety requirements.
Desirable -
Experience working for a residential house builder ideally within the customer facing environment
An understanding of building regulations and legal obligations.
If this is something you would like to hear more about please call me on (phone number removed) or email me (url removed)
Design Coordinator
Design Coordinator required for a leading East London main contractor. The design manager will be responsible for managing the design process for D&B and Traditional Contracts acting as the primary contact with the design teams and client. Design Coordinators with prior experience in refurbishment works including cladding are beneficial, as well as experience with fire protection works. The company operate on major refurbishment projects across East, North & South East London. This position will be based out of the East London head office.
Design Coordinator – Responsibilities
* Manage the development of design
* Preparation of the design programme
* Resolve technical design queries
* Manage document and change control
* Qualify design outputs
Design Coordinator – Key Skills
* Good knowledge of construction process
* Experience with planning legislation
* Experience of planning applications
Design Coordinator – Salary & Benefits
* £35,000 - £40,000 basic salary
* £4,000 Travel/Car Allowance
* Pension
* Healthcare
EC Four are a dedicated recruitment partner for the UK Construction sector, working with the leading names in Tier 1 Construction through to local family run Building Contractors. If the above position doesn’t feel suitable, but you are interested in a confidential discussion about other opportunities available, please get in touch and we will be happy to inform you of other potential opportunities that suit your needs.
Ref: (phone number removed)
Sep 15, 2022
Permanent
Design Coordinator
Design Coordinator required for a leading East London main contractor. The design manager will be responsible for managing the design process for D&B and Traditional Contracts acting as the primary contact with the design teams and client. Design Coordinators with prior experience in refurbishment works including cladding are beneficial, as well as experience with fire protection works. The company operate on major refurbishment projects across East, North & South East London. This position will be based out of the East London head office.
Design Coordinator – Responsibilities
* Manage the development of design
* Preparation of the design programme
* Resolve technical design queries
* Manage document and change control
* Qualify design outputs
Design Coordinator – Key Skills
* Good knowledge of construction process
* Experience with planning legislation
* Experience of planning applications
Design Coordinator – Salary & Benefits
* £35,000 - £40,000 basic salary
* £4,000 Travel/Car Allowance
* Pension
* Healthcare
EC Four are a dedicated recruitment partner for the UK Construction sector, working with the leading names in Tier 1 Construction through to local family run Building Contractors. If the above position doesn’t feel suitable, but you are interested in a confidential discussion about other opportunities available, please get in touch and we will be happy to inform you of other potential opportunities that suit your needs.
Ref: (phone number removed)
Morrison Water Services part of M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. We employ C.2800 people across the UK and we are looking for ambitious individuals who are keen to continue their career in within the Commercial Sector.
We are responsible for the delivery of multiple long-term frameworks across the UK. From metering to large civil engineering projects, leakage, led replacement schemes, new pipelines, sewage treatment works upgrades and much more! With a 2.1b order book and turnover at 450m, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too.
Being a part of Morrison Water Services, you’ll be joining a value-based organisation, we pride ourselves on living our values while we work!
Safety: putting health, wellbeing and safety of people first
People: engaging and empowering everyone to deliver and grow
Delivery: helping deliver our clients business needs
Integrity: behaving respectfully and in a sustainable manner to the individual, our communities and the environment, maintaining accountability and honesty in the way we work
Morrison Water Services is recruiting for a new role of Project Construction Manager to work on our HS2 multi utilities diversion contract either from our Balsall Common or Coleshill Office in the Midlands.
As an experienced, dynamic and ambitious Project Construction Manager you will be part of our pro-active Project Team who are responsible for planning, coordination and construction of multi-utility diversions to facilitate the construction of HS2.
HS2 is a state-of-the-art, high-speed line critical for the UK’s low-carbon transport future. It will provide much needed rail capacity across the country and is integral to rail projects in the North and Midlands. This all helps to re-balance the UK economy. Our works are performed on behalf of Tier 1 Joint Venture organisations across the prestigious HS2 Phase 1 project from London to Birmingham
As a Project Construction Manager your duties & responsibilities will include:
Resource Management:
Manage site resources to meet the successful delivery of the project including subcontractors and visiting support.
Assign staff and subcontractors to roles and responsibilities.
Liaise with Project Manager and Planning in relation to performance and reporting
Line Management:
Set goals and objectives, monitor and manage staff performance and development
Identify and maintain training needs for site staff and subcontractors.
Carry out and/or ensure prestart and toolbox talks are completed effectively.
Quality Management:
Produce and/or maintain Project Quality Plans including quality assurance and ensure compliance on site.
Manage record keeping
Implement approved construction procedures
Liaise with TW Coordinator and Construction Assurance
Contract Management:
Manage the safe day to day set up and delivery of your projects
Mange resources on site and control operations
Adhere to Client / MWS Standards and SHEQW requirements.
Ensure all documentation is completed and kept up to date. (RAMS, ITP’s, Waste Management, CPP, COSHH, Programme, notices, Comms etc.).
Day to day liaison with Project Manager, Sub-Contractors and Supply Chain
Monthly reporting requirements
Manage commercial success of project including EW, Instructions and change control.
Plan and manage handover and commissioning of new assets to Client
Liaise with Client for commissioning / handover support where necessary
SHEQW Management:
Implementation of SHEQW Policies
Day to day management of SHEQW Plan.
Report and/or investigate / support H&S incidents
Manage environmental management of sites including waste and carbon reduction
Ensure compliance of H&S Audits are completed
Customers:
Follow the detailed requirements of the Client Customer Plans
Maintain good working relationship with customers (customer focus)
Liaise with members of the public, local groups and external customers when appropriate and requested by the Client
Skills & Knowledge Requirements:
Knowledge of relevant management techniques (resource management, monitoring and control, Cost Planning and Programme Management)
Financial awareness
H&S Company Policy, Construction Regulations and CDM, HSE at Work Act
Knowledge of contract law and appropriate Conditions of Contract
Construction (utility construction and installation, traffic management, etc.)
Awareness of NERS, WIRS and GIRS
Additional Information:
The Project Construction Manager is a key role in providing and demonstrating delivery assurance of utility diversions for and to our client.
In return for your skills and expertise, we are offering a competitive benefits package including the below!
25 days' annual leave plus 8 days' bank holiday
Company car Or Allowance and Fuel Card with a range of Hybrid and Electric Cars
Private Health Care
Matched Pension Scheme
Annual Bonus
Access to our Employee Assistance Programme
Opportunities to progress in a successful company
PPE provided at no cost to you
Life Assurance
The option to take out Personal Accident Insurance
The ability to partake in Payroll giving
Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts.
Here’s a few so you can see the type of saving’s you can make:
Up to 7% discounts on major supermarkets
Up to 52% on Cinema tickets
Up to 33% on holidays and travel
Up to 10% on restaurants and takeaways
Up to 25% off gym membership
Follow the link to complete your application and the resourcing team will be in touch soon
Sep 15, 2022
Permanent
Morrison Water Services part of M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. We employ C.2800 people across the UK and we are looking for ambitious individuals who are keen to continue their career in within the Commercial Sector.
We are responsible for the delivery of multiple long-term frameworks across the UK. From metering to large civil engineering projects, leakage, led replacement schemes, new pipelines, sewage treatment works upgrades and much more! With a 2.1b order book and turnover at 450m, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too.
Being a part of Morrison Water Services, you’ll be joining a value-based organisation, we pride ourselves on living our values while we work!
Safety: putting health, wellbeing and safety of people first
People: engaging and empowering everyone to deliver and grow
Delivery: helping deliver our clients business needs
Integrity: behaving respectfully and in a sustainable manner to the individual, our communities and the environment, maintaining accountability and honesty in the way we work
Morrison Water Services is recruiting for a new role of Project Construction Manager to work on our HS2 multi utilities diversion contract either from our Balsall Common or Coleshill Office in the Midlands.
As an experienced, dynamic and ambitious Project Construction Manager you will be part of our pro-active Project Team who are responsible for planning, coordination and construction of multi-utility diversions to facilitate the construction of HS2.
HS2 is a state-of-the-art, high-speed line critical for the UK’s low-carbon transport future. It will provide much needed rail capacity across the country and is integral to rail projects in the North and Midlands. This all helps to re-balance the UK economy. Our works are performed on behalf of Tier 1 Joint Venture organisations across the prestigious HS2 Phase 1 project from London to Birmingham
As a Project Construction Manager your duties & responsibilities will include:
Resource Management:
Manage site resources to meet the successful delivery of the project including subcontractors and visiting support.
Assign staff and subcontractors to roles and responsibilities.
Liaise with Project Manager and Planning in relation to performance and reporting
Line Management:
Set goals and objectives, monitor and manage staff performance and development
Identify and maintain training needs for site staff and subcontractors.
Carry out and/or ensure prestart and toolbox talks are completed effectively.
Quality Management:
Produce and/or maintain Project Quality Plans including quality assurance and ensure compliance on site.
Manage record keeping
Implement approved construction procedures
Liaise with TW Coordinator and Construction Assurance
Contract Management:
Manage the safe day to day set up and delivery of your projects
Mange resources on site and control operations
Adhere to Client / MWS Standards and SHEQW requirements.
Ensure all documentation is completed and kept up to date. (RAMS, ITP’s, Waste Management, CPP, COSHH, Programme, notices, Comms etc.).
Day to day liaison with Project Manager, Sub-Contractors and Supply Chain
Monthly reporting requirements
Manage commercial success of project including EW, Instructions and change control.
Plan and manage handover and commissioning of new assets to Client
Liaise with Client for commissioning / handover support where necessary
SHEQW Management:
Implementation of SHEQW Policies
Day to day management of SHEQW Plan.
Report and/or investigate / support H&S incidents
Manage environmental management of sites including waste and carbon reduction
Ensure compliance of H&S Audits are completed
Customers:
Follow the detailed requirements of the Client Customer Plans
Maintain good working relationship with customers (customer focus)
Liaise with members of the public, local groups and external customers when appropriate and requested by the Client
Skills & Knowledge Requirements:
Knowledge of relevant management techniques (resource management, monitoring and control, Cost Planning and Programme Management)
Financial awareness
H&S Company Policy, Construction Regulations and CDM, HSE at Work Act
Knowledge of contract law and appropriate Conditions of Contract
Construction (utility construction and installation, traffic management, etc.)
Awareness of NERS, WIRS and GIRS
Additional Information:
The Project Construction Manager is a key role in providing and demonstrating delivery assurance of utility diversions for and to our client.
In return for your skills and expertise, we are offering a competitive benefits package including the below!
25 days' annual leave plus 8 days' bank holiday
Company car Or Allowance and Fuel Card with a range of Hybrid and Electric Cars
Private Health Care
Matched Pension Scheme
Annual Bonus
Access to our Employee Assistance Programme
Opportunities to progress in a successful company
PPE provided at no cost to you
Life Assurance
The option to take out Personal Accident Insurance
The ability to partake in Payroll giving
Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts.
Here’s a few so you can see the type of saving’s you can make:
Up to 7% discounts on major supermarkets
Up to 52% on Cinema tickets
Up to 33% on holidays and travel
Up to 10% on restaurants and takeaways
Up to 25% off gym membership
Follow the link to complete your application and the resourcing team will be in touch soon