About us
At Pellings, we provide solutions to bring our clients' visions to life. We feel proud of the positive impact we have made to local spaces and the value we have added to communities within London, the South East and surrounding areas. Over the last 46 years, we have grown from our modest beginnings as a Building Surveying practice to become a major provider of integrated design, property and construction consultancy services.
Our success over the years can be attributed to a number of factors, such as our strong technical and creative expertise, highly professional staff and integrated service approach. However, at the heart of it is our passion and commitment to supporting our clients in meeting their challenges and delivering long-term value.
The opportunity
You will become an integral part of our fantastic Building Surveying team while working on a variety of residential, education, commercial and civic projects. Our experienced team will give you the support needed to oversee and, in time, run your own projects from inception to completion, all while completing core APC competencies.
We will provide you with a structured training programme within a cohort of colleagues at similar points on their APC journey.
Our structured training programme includes:
Presentations on Level 1&2 competencies
Q&A sessions
Meetings with counsellor/supervisor to review process, sign off competencies and monitor the suitability of work being undertaken
Case study review
Day to day duties:
Assisting on technical projects
Overseeing works on site
Preparing and submitting applications for statutory consent and liaising with relevant authorities
Preparing existing proposed drawings in CAD
Drafting work specifications
Leading on tender activities and Contractor selection
Building defects analysis
Our team provides our clients with a range of services including:
Large framework contracts for London Boroughs, Councils and Housing Associations
Refurbishment and Maintenance Programmes
Contract Administration
Project Management
Employers Agent
Building defects analysis
Conditions surveys
Professional technical duties, including Party Wall matters, Disrepair etc.
Types of projects you will be working on:
Carbon Resilience
Fire Safety Works, including cladding
Community regeneration projects
Community centres and Civic projects
Sustainable New Build projects, including housing developments, schools and community centres
Education expansions and refurbishment
Maintenance and refurbishment of corporate buildings
Decarbonisation
Programmes of external decoration and repairs
Residential disability adaptations
For more information about life at Pellings and how to apply, don't hesitate to get in touch with our Talent Manager, Rachel Gilchrist, at rgilchrist@pellings.co.uk
Mar 08, 2023
Full time
About us
At Pellings, we provide solutions to bring our clients' visions to life. We feel proud of the positive impact we have made to local spaces and the value we have added to communities within London, the South East and surrounding areas. Over the last 46 years, we have grown from our modest beginnings as a Building Surveying practice to become a major provider of integrated design, property and construction consultancy services.
Our success over the years can be attributed to a number of factors, such as our strong technical and creative expertise, highly professional staff and integrated service approach. However, at the heart of it is our passion and commitment to supporting our clients in meeting their challenges and delivering long-term value.
The opportunity
You will become an integral part of our fantastic Building Surveying team while working on a variety of residential, education, commercial and civic projects. Our experienced team will give you the support needed to oversee and, in time, run your own projects from inception to completion, all while completing core APC competencies.
We will provide you with a structured training programme within a cohort of colleagues at similar points on their APC journey.
Our structured training programme includes:
Presentations on Level 1&2 competencies
Q&A sessions
Meetings with counsellor/supervisor to review process, sign off competencies and monitor the suitability of work being undertaken
Case study review
Day to day duties:
Assisting on technical projects
Overseeing works on site
Preparing and submitting applications for statutory consent and liaising with relevant authorities
Preparing existing proposed drawings in CAD
Drafting work specifications
Leading on tender activities and Contractor selection
Building defects analysis
Our team provides our clients with a range of services including:
Large framework contracts for London Boroughs, Councils and Housing Associations
Refurbishment and Maintenance Programmes
Contract Administration
Project Management
Employers Agent
Building defects analysis
Conditions surveys
Professional technical duties, including Party Wall matters, Disrepair etc.
Types of projects you will be working on:
Carbon Resilience
Fire Safety Works, including cladding
Community regeneration projects
Community centres and Civic projects
Sustainable New Build projects, including housing developments, schools and community centres
Education expansions and refurbishment
Maintenance and refurbishment of corporate buildings
Decarbonisation
Programmes of external decoration and repairs
Residential disability adaptations
For more information about life at Pellings and how to apply, don't hesitate to get in touch with our Talent Manager, Rachel Gilchrist, at rgilchrist@pellings.co.uk
Property Manager Rickmansworth Full-Time This is a great opportunity to join an independent and established Landlord with a fantastic reputation within London, and based in Rickmansworth, Hertfordshire. They are seeking an experienced Property Manager to help manage a large portfolio and are offering great earning potential with a motivated, organized and capable individual to set up an industry leading software and training program. The Package Role Responsibilities Overseeing and dealing with the on-going management of a portfolio of around 150 properties and overseeing a further 250 managed properties. You will be responsible for developing and maintaining a customer orientated service and ensuring that service standards are achieved within company policy, legislative and regulatory requirements. Understanding commercial and residential property management, estate renewal, invoicing and maintenance. Dealing with maintenance issues and liaising with the landlord, tenants and contractors via phone and e-mail Negotiation and completion of tenancy renewals Rent reviews Processing property inspection reports Processing landlord and tenant notices Ensuring safety certificates are up to date Assisting with check out reports and deposit return Ensuring checkouts are arranged with the checkout clerk and relevant offices Processing checkout reports, ending tenancies and closing accounts for utilities and council tax Liaising with landlord and tenants in relation the return of a tenant's deposit and where required gathering evidence to defend a landlord on proposed deductions. The Ideal Candidate A successful candidate for property management is dynamic, professional and friendly with excellent communication skills. You will need to be a problem solver with a get up and go attitude, be good at dealing with tenants and be well presented. Experience in a housing background or residential lettings and management. An analytical person who can communicate well with Tenants Ability to work closely with a team to ensure that you provide excellent customer service. Strong Organisational Skills Polished and Well Presented Full UK Driving licence and your own car Hours: 5 days per week Monday, Tuesday, Wednesday, Thursday and Friday 9am to 5pm (some flexibility with the right applicant). If this role is of interest to you - then please send your updated CV to (url removed) or call on (phone number removed) ext 113 for more information.
Apr 24, 2024
Full time
Property Manager Rickmansworth Full-Time This is a great opportunity to join an independent and established Landlord with a fantastic reputation within London, and based in Rickmansworth, Hertfordshire. They are seeking an experienced Property Manager to help manage a large portfolio and are offering great earning potential with a motivated, organized and capable individual to set up an industry leading software and training program. The Package Role Responsibilities Overseeing and dealing with the on-going management of a portfolio of around 150 properties and overseeing a further 250 managed properties. You will be responsible for developing and maintaining a customer orientated service and ensuring that service standards are achieved within company policy, legislative and regulatory requirements. Understanding commercial and residential property management, estate renewal, invoicing and maintenance. Dealing with maintenance issues and liaising with the landlord, tenants and contractors via phone and e-mail Negotiation and completion of tenancy renewals Rent reviews Processing property inspection reports Processing landlord and tenant notices Ensuring safety certificates are up to date Assisting with check out reports and deposit return Ensuring checkouts are arranged with the checkout clerk and relevant offices Processing checkout reports, ending tenancies and closing accounts for utilities and council tax Liaising with landlord and tenants in relation the return of a tenant's deposit and where required gathering evidence to defend a landlord on proposed deductions. The Ideal Candidate A successful candidate for property management is dynamic, professional and friendly with excellent communication skills. You will need to be a problem solver with a get up and go attitude, be good at dealing with tenants and be well presented. Experience in a housing background or residential lettings and management. An analytical person who can communicate well with Tenants Ability to work closely with a team to ensure that you provide excellent customer service. Strong Organisational Skills Polished and Well Presented Full UK Driving licence and your own car Hours: 5 days per week Monday, Tuesday, Wednesday, Thursday and Friday 9am to 5pm (some flexibility with the right applicant). If this role is of interest to you - then please send your updated CV to (url removed) or call on (phone number removed) ext 113 for more information.
Quantity Surveyor (Utilities) - Burntwood 40,000 - 45,000 Per annum Hybrid Working Due to continued success our award winning multi-utilities client is looking to expand their Quantity surveying team. You will work within their commerical team to support and ensure compliance with systems, processes and procedures. Key responsibilites include: Supporting with the maintenance of records, schedules and trackers kept by the commerical team for use in supporting variations and recording changes. Assisting the commerical team in ensuring cost capture processes are complied with. Collate information required to generate applications for payment and cost records. Raising invoices with clietns and support the team with debt chasing. Assist in the commercial management of subcontract accounts. Build and maintain professional working relationships both internal and external customers Skills & Requirements: Basic commercial & Financial acumen Ability to manage your own workload, set prirorities and work to strict deadlines. Good working knowledge of Word & Excel Experience within Construction or Utilities is desirable Experience as a quantity surveyor Willingness to learn In return our client will offer: 40,000 - 50,000 Hybrid working Real opportunity to have assitance with continuing your development If you feel you have the necessary skills & experience to fulfil this job, please apply or reach out to (url removed) (Quantity surveyor, Utilities, Construction, Surveyor, QS, Commercial assistant, Quantity surveying, RICS, cartered surveyor, chartered quantity surveyor, assistant quantity surveyor or quantity surveyor assistant)
Apr 24, 2024
Full time
Quantity Surveyor (Utilities) - Burntwood 40,000 - 45,000 Per annum Hybrid Working Due to continued success our award winning multi-utilities client is looking to expand their Quantity surveying team. You will work within their commerical team to support and ensure compliance with systems, processes and procedures. Key responsibilites include: Supporting with the maintenance of records, schedules and trackers kept by the commerical team for use in supporting variations and recording changes. Assisting the commerical team in ensuring cost capture processes are complied with. Collate information required to generate applications for payment and cost records. Raising invoices with clietns and support the team with debt chasing. Assist in the commercial management of subcontract accounts. Build and maintain professional working relationships both internal and external customers Skills & Requirements: Basic commercial & Financial acumen Ability to manage your own workload, set prirorities and work to strict deadlines. Good working knowledge of Word & Excel Experience within Construction or Utilities is desirable Experience as a quantity surveyor Willingness to learn In return our client will offer: 40,000 - 50,000 Hybrid working Real opportunity to have assitance with continuing your development If you feel you have the necessary skills & experience to fulfil this job, please apply or reach out to (url removed) (Quantity surveyor, Utilities, Construction, Surveyor, QS, Commercial assistant, Quantity surveying, RICS, cartered surveyor, chartered quantity surveyor, assistant quantity surveyor or quantity surveyor assistant)
Assistant Property Services Manager Derby, Derbyshire (with hybrid working) The Company Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.We are looking for an Assistant Property Services Manager to join us on a full-time, permanent basis. The Benefits - Salary of £40,000 - £45,000 per annum (subject to experience)- Car Allowance of £5,000- Individual health cover- Free Eye Test- 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year- Opportunity for Unpaid Leave- Critical Illness Cover- MyStrength Wellbeing App- Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition- On Site Mental Health First Aiders- Employee benefits i.e. Free eye test, up to 25% off gym membership, high street vouchers- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service- Tailored development and career opportunitiesThis is a fantastic opportunity for a property services management professional with experience overseeing compliance and contractors and facilities management to join our global company.We believe strongly in empowering our employees to reach their full potential and you'll have the chance to access tailored development plans and career opportunities, allowing you to grow both personally and professionally.So, if you're ready to step into a vital role, showcase your skills and drive positive change, we want to hear from you! The Role As an Assistant Property Services Manager, you will play a vital role in managing our contractors to ensure our property portfolio is supported.Liaising with internal stakeholders, you will ensure contractors achieve the agreed service standards in line with processes and compliance.You will also be responsible for controlling budget spend and supporting wider business projects as well as directly managing day-to-day facilities maintenance across the Yusen estate.Additionally, you will:- Ensure the Engineering Team deliver their objectives- Establish and carry out a consistent review of contractors, services and priorities About You To be considered as an Assistant Property Services Manager, you will need:- Proven experience in a related role- Experience managing contractors and all relevant compliance aspects- Experience in facilities management systems- Experience managing a small team- Strong working knowledge of current property legislation and H&S requirementsOther organisations may call this role Deputy Property Services Manager, Property Services Supervisor, Assistant Property Compliance Manager, Assistant Commercial Property Manager, Facilities Manager, or Assistant Property Services Lead.Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.So, if you're ready to take your next step as an Assistant Property Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 16, 2024
Full time
Assistant Property Services Manager Derby, Derbyshire (with hybrid working) The Company Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.We are looking for an Assistant Property Services Manager to join us on a full-time, permanent basis. The Benefits - Salary of £40,000 - £45,000 per annum (subject to experience)- Car Allowance of £5,000- Individual health cover- Free Eye Test- 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year- Opportunity for Unpaid Leave- Critical Illness Cover- MyStrength Wellbeing App- Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition- On Site Mental Health First Aiders- Employee benefits i.e. Free eye test, up to 25% off gym membership, high street vouchers- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service- Tailored development and career opportunitiesThis is a fantastic opportunity for a property services management professional with experience overseeing compliance and contractors and facilities management to join our global company.We believe strongly in empowering our employees to reach their full potential and you'll have the chance to access tailored development plans and career opportunities, allowing you to grow both personally and professionally.So, if you're ready to step into a vital role, showcase your skills and drive positive change, we want to hear from you! The Role As an Assistant Property Services Manager, you will play a vital role in managing our contractors to ensure our property portfolio is supported.Liaising with internal stakeholders, you will ensure contractors achieve the agreed service standards in line with processes and compliance.You will also be responsible for controlling budget spend and supporting wider business projects as well as directly managing day-to-day facilities maintenance across the Yusen estate.Additionally, you will:- Ensure the Engineering Team deliver their objectives- Establish and carry out a consistent review of contractors, services and priorities About You To be considered as an Assistant Property Services Manager, you will need:- Proven experience in a related role- Experience managing contractors and all relevant compliance aspects- Experience in facilities management systems- Experience managing a small team- Strong working knowledge of current property legislation and H&S requirementsOther organisations may call this role Deputy Property Services Manager, Property Services Supervisor, Assistant Property Compliance Manager, Assistant Commercial Property Manager, Facilities Manager, or Assistant Property Services Lead.Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.So, if you're ready to take your next step as an Assistant Property Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Quantity Surveyor maintenance Assistant Quantity Surveyor - NHF SoR Specialist Permanent Position Are you an Assistant Quantity Surveyor with expertise in NHF Schedule of Rates (SoR) billing for maintenance? My client, a leading social housing and public sector building maintenance specialist, is seeking a proactive and skilled QS to join their team. If you're committed to delivering high-quality work and putting the customer at the heart of your efforts, this role might be perfect for you. Role Overview: As a QS/Commercial Specialist, you'll play a crucial role in measuring and invoicing work for clients. Your responsibilities will include converting works from "works in progress" (WIP) to invoices promptly, maximising value and margin on assigned contracts. Here's what we're looking for: Experience : Proven experience working as a commercial QS on response and planned maintenance contracts in the social housing sector. Knowledge : Understanding of measurement and valuation, including the use of NHF Schedule of Rates (SoR). Commercial Skills : Ability to maximise value recovery and control costs. Communication and Time Management : Strong communication skills and effective time management. IT Proficiency : Excellent skills in internal cost systems, especially advanced Excel functions like VLOOKUP and Pivot Tables. Customer Relationships : Experience in managing and improving internal and external customer relationships, conflict handling. Organisational Skills : Ability to work under pressure with attention to detail. Positive Attitude : Proactive and positive, with a "can-do" mindset. Excellent benefits scheme available - apply now for more information #
Apr 16, 2024
Full time
Quantity Surveyor maintenance Assistant Quantity Surveyor - NHF SoR Specialist Permanent Position Are you an Assistant Quantity Surveyor with expertise in NHF Schedule of Rates (SoR) billing for maintenance? My client, a leading social housing and public sector building maintenance specialist, is seeking a proactive and skilled QS to join their team. If you're committed to delivering high-quality work and putting the customer at the heart of your efforts, this role might be perfect for you. Role Overview: As a QS/Commercial Specialist, you'll play a crucial role in measuring and invoicing work for clients. Your responsibilities will include converting works from "works in progress" (WIP) to invoices promptly, maximising value and margin on assigned contracts. Here's what we're looking for: Experience : Proven experience working as a commercial QS on response and planned maintenance contracts in the social housing sector. Knowledge : Understanding of measurement and valuation, including the use of NHF Schedule of Rates (SoR). Commercial Skills : Ability to maximise value recovery and control costs. Communication and Time Management : Strong communication skills and effective time management. IT Proficiency : Excellent skills in internal cost systems, especially advanced Excel functions like VLOOKUP and Pivot Tables. Customer Relationships : Experience in managing and improving internal and external customer relationships, conflict handling. Organisational Skills : Ability to work under pressure with attention to detail. Positive Attitude : Proactive and positive, with a "can-do" mindset. Excellent benefits scheme available - apply now for more information #
Red Rock Consultants are currently working with a rapidly expanding Facilities Management Company, with over 130 staff and 24 years as an established business within the industry. Our client specialises on the maintenance of commercial buildings and have projects throughout the London, Midlands, and Northwest regions. Due to new growth through new contracts won and subsequently new projects commissioned, my client are now looking to add an experienced Assistant Supervisor.
The right candidate will be Assisting with the Management of site & Contractual aspects of Facilities Management, this role is best suited someone looking to develop & progress into a management role, full training will be provided. This role will be an Office Based client facing role.
The Assistant Supervisor is responsible for:
* Control purchases sub-contractor/costs for their region.
* Respond to client requests and attend meetings when required gaining client.confidence.
* Developing key client relationships.
* Assisting your Line Manager with contractual targets, site visits, service visits and repairs being carried out.
* Ensure that sub-contractors used on your sites are carrying out work in.
* Generate Risk Assessments & Method Statements.
* Taking Ownership for service levels and compliance within maintenance portfolio.
* Identifying, quoting and overseeing repair work within maintenance portfolio.
* Managing, mentoring and motivating engineers working within maintenance portfolio.
Ideal Candidates will have:
* Solid experience within the M&E/Facilities Management/Building services Industry.
* Experience working on Commercial Projects.
* Strong Technical experience, MS Office, EXCEL etc. (Ideally CAFM systems)
* Great Interpersonal Skills (Able to communicate, effectively and efficiently.)
* Level 3 Qualification or higher in either the Mechanical, Electrical or HVAC disciplines (Not Essential)
My client is offering a competitive salary, a package including:
* Company car or Car allowance+Zone 1-6 Travel Card)
* Hybrid working
* Company Phone/Laptop
* Pension scheme
* A generous sick pay package
* Private healthcare following the minimum employment period.
* Training Courses
Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the role, please contact Oliver Smith at Red Rock Consultants.
We endeavour to feedback to all successful and unsuccessful applicants within 5 days, if you have not heard from us after this time then you have unfortunately not been shortlisted for this role. We do however update our database with suitable candidate information following each application, this allows us to contact you for new suitable
Feb 03, 2023
Permanent
Red Rock Consultants are currently working with a rapidly expanding Facilities Management Company, with over 130 staff and 24 years as an established business within the industry. Our client specialises on the maintenance of commercial buildings and have projects throughout the London, Midlands, and Northwest regions. Due to new growth through new contracts won and subsequently new projects commissioned, my client are now looking to add an experienced Assistant Supervisor.
The right candidate will be Assisting with the Management of site & Contractual aspects of Facilities Management, this role is best suited someone looking to develop & progress into a management role, full training will be provided. This role will be an Office Based client facing role.
The Assistant Supervisor is responsible for:
* Control purchases sub-contractor/costs for their region.
* Respond to client requests and attend meetings when required gaining client.confidence.
* Developing key client relationships.
* Assisting your Line Manager with contractual targets, site visits, service visits and repairs being carried out.
* Ensure that sub-contractors used on your sites are carrying out work in.
* Generate Risk Assessments & Method Statements.
* Taking Ownership for service levels and compliance within maintenance portfolio.
* Identifying, quoting and overseeing repair work within maintenance portfolio.
* Managing, mentoring and motivating engineers working within maintenance portfolio.
Ideal Candidates will have:
* Solid experience within the M&E/Facilities Management/Building services Industry.
* Experience working on Commercial Projects.
* Strong Technical experience, MS Office, EXCEL etc. (Ideally CAFM systems)
* Great Interpersonal Skills (Able to communicate, effectively and efficiently.)
* Level 3 Qualification or higher in either the Mechanical, Electrical or HVAC disciplines (Not Essential)
My client is offering a competitive salary, a package including:
* Company car or Car allowance+Zone 1-6 Travel Card)
* Hybrid working
* Company Phone/Laptop
* Pension scheme
* A generous sick pay package
* Private healthcare following the minimum employment period.
* Training Courses
Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the role, please contact Oliver Smith at Red Rock Consultants.
We endeavour to feedback to all successful and unsuccessful applicants within 5 days, if you have not heard from us after this time then you have unfortunately not been shortlisted for this role. We do however update our database with suitable candidate information following each application, this allows us to contact you for new suitable
Construction Jobs
B15, Selly Park, City and Borough of Birmingham
Red Rock Consultants are currently working with a rapidly expanding Facilities Management Company, with over 130 staff and 24 years as an established business within the industry. Our client specialises on the maintenance of commercial buildings and have projects throughout the London, Midlands, and Northwest regions. Due to new growth through new contracts won and subsequently new projects commissioned, my client are now looking to add an experienced Assistant Supervisor.
The right candidate will be Assisting with the Management of site & Contractual aspects of Facilities Management, this role is best suited someone looking to develop & progress into a management role, full training will be provided. This role will be an Office Based client facing role.
The Assistant Supervisor is responsible for:
* Control purchases sub-contractor/costs for their region.
* Respond to client requests and attend meetings when required gaining client.confidence.
* Developing key client relationships.
* Assisting your Line Manager with contractual targets, site visits, service visits and repairs being carried out.
* Ensure that sub-contractors used on your sites are carrying out work in.
* Generate Risk Assessments & Method Statements.
* Taking Ownership for service levels and compliance within maintenance portfolio.
* Identifying, quoting and overseeing repair work within maintenance portfolio.
* Managing, mentoring and motivating engineers working within maintenance portfolio.
Ideal Candidates will have:
* Solid experience within the M&E/Facilities Management/Building services Industry.
* Experience working on Commercial Projects.
* Strong Technical experience, MS Office, EXCEL etc. (Ideally CAFM systems)
* Great Interpersonal Skills (Able to communicate, effectively and efficiently.)
* Level 3 Qualification or higher in either the Mechanical, Electrical or HVAC disciplines (Not Essential)
My client is offering a competitive salary, a package including:
* Company car or Car allowance+Zone 1-6 Travel Card)
* Hybrid working
* Company Phone/Laptop
* Pension scheme
* A generous sick pay package
* Private healthcare following the minimum employment period.
* Training Courses
Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the role, please contact Oliver Smith at Red Rock Consultants.
We endeavour to feedback to all successful and unsuccessful applicants within 5 days, if you have not heard from us after this time then you have unfortunately not been shortlisted for this role. We do however update our database with suitable candidate information following each application, this allows us to contact you for new suitable
Feb 03, 2023
Permanent
Red Rock Consultants are currently working with a rapidly expanding Facilities Management Company, with over 130 staff and 24 years as an established business within the industry. Our client specialises on the maintenance of commercial buildings and have projects throughout the London, Midlands, and Northwest regions. Due to new growth through new contracts won and subsequently new projects commissioned, my client are now looking to add an experienced Assistant Supervisor.
The right candidate will be Assisting with the Management of site & Contractual aspects of Facilities Management, this role is best suited someone looking to develop & progress into a management role, full training will be provided. This role will be an Office Based client facing role.
The Assistant Supervisor is responsible for:
* Control purchases sub-contractor/costs for their region.
* Respond to client requests and attend meetings when required gaining client.confidence.
* Developing key client relationships.
* Assisting your Line Manager with contractual targets, site visits, service visits and repairs being carried out.
* Ensure that sub-contractors used on your sites are carrying out work in.
* Generate Risk Assessments & Method Statements.
* Taking Ownership for service levels and compliance within maintenance portfolio.
* Identifying, quoting and overseeing repair work within maintenance portfolio.
* Managing, mentoring and motivating engineers working within maintenance portfolio.
Ideal Candidates will have:
* Solid experience within the M&E/Facilities Management/Building services Industry.
* Experience working on Commercial Projects.
* Strong Technical experience, MS Office, EXCEL etc. (Ideally CAFM systems)
* Great Interpersonal Skills (Able to communicate, effectively and efficiently.)
* Level 3 Qualification or higher in either the Mechanical, Electrical or HVAC disciplines (Not Essential)
My client is offering a competitive salary, a package including:
* Company car or Car allowance+Zone 1-6 Travel Card)
* Hybrid working
* Company Phone/Laptop
* Pension scheme
* A generous sick pay package
* Private healthcare following the minimum employment period.
* Training Courses
Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you want to be considered, please apply today. If you have any questions about the role, please contact Oliver Smith at Red Rock Consultants.
We endeavour to feedback to all successful and unsuccessful applicants within 5 days, if you have not heard from us after this time then you have unfortunately not been shortlisted for this role. We do however update our database with suitable candidate information following each application, this allows us to contact you for new suitable
Role: Assistant Quantity Surveyor for Tier 1 Main Contractor – Aviation
Location: Slough
We’re looking for a forward-thinking Assistant Quantity Surveyor to assist in leading all components commercially in ongoing construction works on one of the largest airport in the UK for a leading Tier 1 Main Contractor.
Type: Permanent
Salary: £30,000 - £40,000 + Package
Job Description:
Assist in establishing a client's requirements and undertake feasibility studies to ensure their proposals will work
Prepare and analyse project costings for tenders, such as materials, quantities, labour, and time
Prepare tender and contract documents, including bills of quantities with the architect and/or the client
Negotiate contracts and work schedules
Allocate work to subcontractors and oversee their work at all stages of the construction
Undertake cost analysis for repair and maintenance project work
Identify, analyse, and develop responses to commercial risks
Analyse outcomes and write detailed progress reports
Maintain awareness of the different building contracts in current use
Understand the implications of health and safety regulations.Key Responsibilities:
Undertake cost analysis for repair and maintenance project work
Assist in establishing a client’s requirements and undertake feasibility studies
Perform risk, value management, and cost control
Identify, analyse, and develop responses to commercial risks
Prepare and analyse costings for tenders
Allocate work to subcontractors
Analyse outcomes and write detailed progress reports
Value completed work and arranged payments
Maintain awareness of the different building contracts in current use
Understand the implications of health and safety regulations.Key skills needed:
Strong maths knowledge
Excellent attention to detail
Active analytical thinking skills
Strong understanding of engineering science and technology
A degree or degree equivalent in Quantity Surveying
If you would like to know more about this role, please call Jacob in the London office or send in your CV and we will be in touch
Feb 03, 2023
Permanent
Role: Assistant Quantity Surveyor for Tier 1 Main Contractor – Aviation
Location: Slough
We’re looking for a forward-thinking Assistant Quantity Surveyor to assist in leading all components commercially in ongoing construction works on one of the largest airport in the UK for a leading Tier 1 Main Contractor.
Type: Permanent
Salary: £30,000 - £40,000 + Package
Job Description:
Assist in establishing a client's requirements and undertake feasibility studies to ensure their proposals will work
Prepare and analyse project costings for tenders, such as materials, quantities, labour, and time
Prepare tender and contract documents, including bills of quantities with the architect and/or the client
Negotiate contracts and work schedules
Allocate work to subcontractors and oversee their work at all stages of the construction
Undertake cost analysis for repair and maintenance project work
Identify, analyse, and develop responses to commercial risks
Analyse outcomes and write detailed progress reports
Maintain awareness of the different building contracts in current use
Understand the implications of health and safety regulations.Key Responsibilities:
Undertake cost analysis for repair and maintenance project work
Assist in establishing a client’s requirements and undertake feasibility studies
Perform risk, value management, and cost control
Identify, analyse, and develop responses to commercial risks
Prepare and analyse costings for tenders
Allocate work to subcontractors
Analyse outcomes and write detailed progress reports
Value completed work and arranged payments
Maintain awareness of the different building contracts in current use
Understand the implications of health and safety regulations.Key skills needed:
Strong maths knowledge
Excellent attention to detail
Active analytical thinking skills
Strong understanding of engineering science and technology
A degree or degree equivalent in Quantity Surveying
If you would like to know more about this role, please call Jacob in the London office or send in your CV and we will be in touch
Assistant Quantity Surveyor – Landscapes & Gardens
Sands End, Greater London
£40,000 - £50,000
About
An amazing opportunity to join an established Design & Build company with a strong focus on landscape design in the residential, retail, hospitality, and commercial sectors as an Assistant Quantity Surveyor. This company specialise in designing landscapes and gardens for private residences, and commercial developments across the globe. All their divisions work closely together to construct beautiful gardens and other spaces. They pride themselves on their high-quality of services, as well as being able to provide maintenance works for their clients’ spaces,
The successful candidate would be expected to work across multiple landscape construction projects, providing commercial expertise to maximise returns by working within procedures to support the Senior Quantity Surveyor and Project Managers.
Information on the role
* Produce tenders for new projects
* Produce accurate take offs for projects
* Produce and update of procurement schedules for all projects
* Prepare the required documents to issue to subcontractors to enable them to tender effectively for works packages
* Identify appropriate subcontractors for all aspects of works
* Assist in the financial appraisal of new opportunities
* Work closely with architects and other professionals
* Navigate and understand building codes
* Process paperwork and travel to building sites as required
* Monitor construction processes
What we’d like from you
* Professional qualification or experience in quantity surveying
* Landscape/design & build experience desirable but not essential
* Updated knowledge of building codes
* Exceptional written and spoken English skills
* Exceptional math skills
* Self-motivated personality
* Attention to detail
* Organisation and time management skills
What’s in it for you
* Company pension
* 20 days holiday + bank holidays + birthday off
* Competitive salary
* Annual profitability bonus
* Referral bonus scheme
* Health Cash Plan
* Employee Assistance Program
* Cycle to Work Scheme
* Quarterly Social Events
If this opportunity sounds like something of interest, please email Oliver (@) huntermasonconsulting .com
Feb 03, 2023
Permanent
Assistant Quantity Surveyor – Landscapes & Gardens
Sands End, Greater London
£40,000 - £50,000
About
An amazing opportunity to join an established Design & Build company with a strong focus on landscape design in the residential, retail, hospitality, and commercial sectors as an Assistant Quantity Surveyor. This company specialise in designing landscapes and gardens for private residences, and commercial developments across the globe. All their divisions work closely together to construct beautiful gardens and other spaces. They pride themselves on their high-quality of services, as well as being able to provide maintenance works for their clients’ spaces,
The successful candidate would be expected to work across multiple landscape construction projects, providing commercial expertise to maximise returns by working within procedures to support the Senior Quantity Surveyor and Project Managers.
Information on the role
* Produce tenders for new projects
* Produce accurate take offs for projects
* Produce and update of procurement schedules for all projects
* Prepare the required documents to issue to subcontractors to enable them to tender effectively for works packages
* Identify appropriate subcontractors for all aspects of works
* Assist in the financial appraisal of new opportunities
* Work closely with architects and other professionals
* Navigate and understand building codes
* Process paperwork and travel to building sites as required
* Monitor construction processes
What we’d like from you
* Professional qualification or experience in quantity surveying
* Landscape/design & build experience desirable but not essential
* Updated knowledge of building codes
* Exceptional written and spoken English skills
* Exceptional math skills
* Self-motivated personality
* Attention to detail
* Organisation and time management skills
What’s in it for you
* Company pension
* 20 days holiday + bank holidays + birthday off
* Competitive salary
* Annual profitability bonus
* Referral bonus scheme
* Health Cash Plan
* Employee Assistance Program
* Cycle to Work Scheme
* Quarterly Social Events
If this opportunity sounds like something of interest, please email Oliver (@) huntermasonconsulting .com
Commercial Administrator/Assistant Quantity Surveyor - External Planned Works
Based in Havering
Salary: £24 - 34k
Full-time, permanent position
Howells Solutions are working with a leading specialist refurbishment company, to find a successful and proactive Commercial Administrator/Assistant Quantity Surveyor, to join their team in Havering.
You will work within the commercial team delivering all aspects of the commercial, financial and contractual elements of designated projects, including: renovation and upgrade projects for Local Authorities, Social Housing Providers, Private Landlords and other public sector bodies. You will also be responsible for general Commercial Administration, and support for the wider commercial team. Good excel skills are required for this job.
About You
We are looking for the successful candidate to have previous experience of commercial activity on a repairs & maintenance contracts.
Social housing experience is ideal
Experience with managing subcontractors / subcontractor payments
Thorough and meticulous person with an eye for detail
The ability to work to tight deadlines and maintain a flexible attitude to work task and workload
Ability to work on own initiativeYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
Please apply online now or call Meg on (phone number removed) for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Sep 15, 2022
Permanent
Commercial Administrator/Assistant Quantity Surveyor - External Planned Works
Based in Havering
Salary: £24 - 34k
Full-time, permanent position
Howells Solutions are working with a leading specialist refurbishment company, to find a successful and proactive Commercial Administrator/Assistant Quantity Surveyor, to join their team in Havering.
You will work within the commercial team delivering all aspects of the commercial, financial and contractual elements of designated projects, including: renovation and upgrade projects for Local Authorities, Social Housing Providers, Private Landlords and other public sector bodies. You will also be responsible for general Commercial Administration, and support for the wider commercial team. Good excel skills are required for this job.
About You
We are looking for the successful candidate to have previous experience of commercial activity on a repairs & maintenance contracts.
Social housing experience is ideal
Experience with managing subcontractors / subcontractor payments
Thorough and meticulous person with an eye for detail
The ability to work to tight deadlines and maintain a flexible attitude to work task and workload
Ability to work on own initiativeYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
Please apply online now or call Meg on (phone number removed) for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Construction Jobs
E2, Bethnal Green, Greater London
I am working in partnership with an established modern contractor who have a solid reputation in the industry, turnover circa £250m. They are actively seeking to recruit a Design Manager to join their growing team.
The Job - Design Manager
*
Establishment of design management protocols
*
Clear communication of expectations for design deliverables with designers/design sub-contractors
*
Ability to oversee and amend construction drawings
*
Work on medium-large sized new build residential schemes
*
Oversee site set ups
*
Oversee and help put together programmes
*
Delivery of fully co-coordinated and detailed design proposals and production information in time and within budget for design work, procurement and construction
*
Leading and minuting design team meetings
*
Liaison with the commercial team for cost checking
*
Completion, maintenance and monitoring of records
*
Document management
Minimum Requirements
*
Have recent, relevant experience as a Design Coordinator/Assistant Design Manager for a Main Contractor/Architectural firm
*
Architecturally Professionally Qualified either RIBA/ARB/MCIAT registered, or Part 1/HND(C) Qualified
*
Must have experience on UK residential schemes
*
Experience in the use of JCT Design & Build Contracts, with good construction drawing detail/building regulations/legislation knowledge.
*
Be able to demonstrate longevity of service
Sep 15, 2022
Permanent
I am working in partnership with an established modern contractor who have a solid reputation in the industry, turnover circa £250m. They are actively seeking to recruit a Design Manager to join their growing team.
The Job - Design Manager
*
Establishment of design management protocols
*
Clear communication of expectations for design deliverables with designers/design sub-contractors
*
Ability to oversee and amend construction drawings
*
Work on medium-large sized new build residential schemes
*
Oversee site set ups
*
Oversee and help put together programmes
*
Delivery of fully co-coordinated and detailed design proposals and production information in time and within budget for design work, procurement and construction
*
Leading and minuting design team meetings
*
Liaison with the commercial team for cost checking
*
Completion, maintenance and monitoring of records
*
Document management
Minimum Requirements
*
Have recent, relevant experience as a Design Coordinator/Assistant Design Manager for a Main Contractor/Architectural firm
*
Architecturally Professionally Qualified either RIBA/ARB/MCIAT registered, or Part 1/HND(C) Qualified
*
Must have experience on UK residential schemes
*
Experience in the use of JCT Design & Build Contracts, with good construction drawing detail/building regulations/legislation knowledge.
*
Be able to demonstrate longevity of service
Commercial Administrator/Assistant Quantity Surveyor - External Planned Works
Based in Havering
Salary: £24 - 34k
Full-time, permanent position
Howells Solutions are working with a leading specialist refurbishment company, to find a successful and proactive Commercial Administrator/Assistant Quantity Surveyor, to join their team in Havering.
You will work within the commercial team delivering all aspects of the commercial, financial and contractual elements of designated projects, including: renovation and upgrade projects for Local Authorities, Social Housing Providers, Private Landlords and other public sector bodies. You will also be responsible for general Commercial Administration, and support for the wider commercial team. Good excel skills are required for this job.
About You
We are looking for the successful candidate to have previous experience of commercial activity on a repairs & maintenance contracts.
Social housing experience is ideal
Experience with managing subcontractors / subcontractor payments
Thorough and meticulous person with an eye for detail
The ability to work to tight deadlines and maintain a flexible attitude to work task and workload
Ability to work on own initiativeYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
Please apply online now or call Meg on (phone number removed) for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Sep 15, 2022
Permanent
Commercial Administrator/Assistant Quantity Surveyor - External Planned Works
Based in Havering
Salary: £24 - 34k
Full-time, permanent position
Howells Solutions are working with a leading specialist refurbishment company, to find a successful and proactive Commercial Administrator/Assistant Quantity Surveyor, to join their team in Havering.
You will work within the commercial team delivering all aspects of the commercial, financial and contractual elements of designated projects, including: renovation and upgrade projects for Local Authorities, Social Housing Providers, Private Landlords and other public sector bodies. You will also be responsible for general Commercial Administration, and support for the wider commercial team. Good excel skills are required for this job.
About You
We are looking for the successful candidate to have previous experience of commercial activity on a repairs & maintenance contracts.
Social housing experience is ideal
Experience with managing subcontractors / subcontractor payments
Thorough and meticulous person with an eye for detail
The ability to work to tight deadlines and maintain a flexible attitude to work task and workload
Ability to work on own initiativeYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
Please apply online now or call Meg on (phone number removed) for more info!
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Construction Jobs
E2, Bethnal Green, Greater London
I am working in partnership with an established modern contractor who have a solid reputation in the industry, turnover circa £250m. They are actively seeking to recruit a Design Manager to join their growing team.
The Job - Design Manager
*
Establishment of design management protocols
*
Clear communication of expectations for design deliverables with designers/design sub-contractors
*
Ability to oversee and amend construction drawings
*
Work on medium-large sized new build residential schemes
*
Oversee site set ups
*
Oversee and help put together programmes
*
Delivery of fully co-coordinated and detailed design proposals and production information in time and within budget for design work, procurement and construction
*
Leading and minuting design team meetings
*
Liaison with the commercial team for cost checking
*
Completion, maintenance and monitoring of records
*
Document management
Minimum Requirements
*
Have recent, relevant experience as a Design Coordinator/Assistant Design Manager for a Main Contractor/Architectural firm
*
Architecturally Professionally Qualified either RIBA/ARB/MCIAT registered, or Part 1/HND(C) Qualified
*
Must have experience on UK residential schemes
*
Experience in the use of JCT Design & Build Contracts, with good construction drawing detail/building regulations/legislation knowledge.
*
Be able to demonstrate longevity of service
Sep 15, 2022
Permanent
I am working in partnership with an established modern contractor who have a solid reputation in the industry, turnover circa £250m. They are actively seeking to recruit a Design Manager to join their growing team.
The Job - Design Manager
*
Establishment of design management protocols
*
Clear communication of expectations for design deliverables with designers/design sub-contractors
*
Ability to oversee and amend construction drawings
*
Work on medium-large sized new build residential schemes
*
Oversee site set ups
*
Oversee and help put together programmes
*
Delivery of fully co-coordinated and detailed design proposals and production information in time and within budget for design work, procurement and construction
*
Leading and minuting design team meetings
*
Liaison with the commercial team for cost checking
*
Completion, maintenance and monitoring of records
*
Document management
Minimum Requirements
*
Have recent, relevant experience as a Design Coordinator/Assistant Design Manager for a Main Contractor/Architectural firm
*
Architecturally Professionally Qualified either RIBA/ARB/MCIAT registered, or Part 1/HND(C) Qualified
*
Must have experience on UK residential schemes
*
Experience in the use of JCT Design & Build Contracts, with good construction drawing detail/building regulations/legislation knowledge.
*
Be able to demonstrate longevity of service
Lowbury Construction is looking for a Quantity Surveyor with a strong background in Civil Engineering to join the team. Don’t miss this opportunity to build on your experience and progress within an established, forwarding-thinking company.
Quantity Surveyor
£35,000 - £50,0000 per annum, negotiable dependent on experience + Bonus + Company Car
Full Time, Permanent Position
Manchester, M44 5AD
Career Progression and Training Opportunities
Please Note: Applicants must be eligible to work in the UK.
Lowbury Construction is a multidisciplinary construction company that has been trading successfully for over 40 years. We focus on civil engineering but undertake a wide variety of works from civils, utilities, demolition and industrial building to refurbishments and internal fit outs.
We work primarily for the utility industry and have secured several long-term frameworks with national clients that we have worked with for over 30 years.
We have the capacity to cover projects ranging from £2,000 - £2,500,000. The company is proud to be able to complete such a huge range of individual projects to the highest possible standards – and the level of variety means to two days are the same.
Who are we Looking for?
We are looking for a Quantity Surveyor with a minimum of 5 years’ experience with a background in firstly civils, as well as industrial / building, who would welcome the challenge of becoming an integral member of a multi-disciplinary company.
If you have drive and ambition, we can offer plenty of opportunities for career development. Promotion at all levels is very much part of the role.
Benefits:
* Competitive salary dependent on experience.
* Company Car/ Car Allowance.
* 29 days holiday inc. Bank holidays.
* On Site Parking.
* Bonus.
* Free Tea/Coffee.
How to apply for the Quantity Surveyor role:
If you have the skills and experience required for this Manchester - based surveying position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
Other suitable skills and experience includes: Surveyor Manchester, Building Planning, Building Maintenance, Remedial Works, High Quality Housing, Commercial Property Survey, Asset Management. Building Surveyor, Land Surveyor, Housing, Property Surveyor, Surveyor Jobs Sunbury, Surveyors Assistant, Civil Engineer, Construction
Mar 23, 2022
Permanent
Lowbury Construction is looking for a Quantity Surveyor with a strong background in Civil Engineering to join the team. Don’t miss this opportunity to build on your experience and progress within an established, forwarding-thinking company.
Quantity Surveyor
£35,000 - £50,0000 per annum, negotiable dependent on experience + Bonus + Company Car
Full Time, Permanent Position
Manchester, M44 5AD
Career Progression and Training Opportunities
Please Note: Applicants must be eligible to work in the UK.
Lowbury Construction is a multidisciplinary construction company that has been trading successfully for over 40 years. We focus on civil engineering but undertake a wide variety of works from civils, utilities, demolition and industrial building to refurbishments and internal fit outs.
We work primarily for the utility industry and have secured several long-term frameworks with national clients that we have worked with for over 30 years.
We have the capacity to cover projects ranging from £2,000 - £2,500,000. The company is proud to be able to complete such a huge range of individual projects to the highest possible standards – and the level of variety means to two days are the same.
Who are we Looking for?
We are looking for a Quantity Surveyor with a minimum of 5 years’ experience with a background in firstly civils, as well as industrial / building, who would welcome the challenge of becoming an integral member of a multi-disciplinary company.
If you have drive and ambition, we can offer plenty of opportunities for career development. Promotion at all levels is very much part of the role.
Benefits:
* Competitive salary dependent on experience.
* Company Car/ Car Allowance.
* 29 days holiday inc. Bank holidays.
* On Site Parking.
* Bonus.
* Free Tea/Coffee.
How to apply for the Quantity Surveyor role:
If you have the skills and experience required for this Manchester - based surveying position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
Other suitable skills and experience includes: Surveyor Manchester, Building Planning, Building Maintenance, Remedial Works, High Quality Housing, Commercial Property Survey, Asset Management. Building Surveyor, Land Surveyor, Housing, Property Surveyor, Surveyor Jobs Sunbury, Surveyors Assistant, Civil Engineer, Construction
We have a fantastic opportunity to join our Customer Service Team, this is a great chance to join a 5* developer who really care about their employees and quality of the build.
Job Purpose
Manages and maintains the Customer Service function to deliver exceptional quality of service.
Key Accountabilities
* Manages the Customer Service Technicians & Assistant Customer Service Managers, monitoring service levels to ensure the delivery of a consistent and quality service
* Manage and monitor maintenance defects that is allocated to the Technicians and carried out within the agreed timescales
* Carry out quality assessments on technician’s work, feedback as appropriate to continually improve the service we offer
* Ensures the delivery of a consistently high quality, professional service to both internal and external customers
* Strives to achieve excellent customer survey results via inhouse and NHBC
* Promotes effective communication between site and office; working departmentally as a team towards the same objectives
* Implements systems and procedures which enable all valid maintenance requests to be acknowledged, actioned and resolved within the agreed timescales
* Implements a priority system to ensure customer queries are dealt with efficiently according to problem type and customer sensitivity
* Seeks to continually improve the Department to achieve optimum output and cost efficiency
* Implements and reviews procedures which enable all queries to be dealt with in a standardized, effective manner
* Educates and advises all St. Modwen Homes personnel in Customer Service procedures
* Ensures the Customer Services Department has consistent cover during business hours and to audit “out of hours” service levels to ensure a consistent quality service level is maintained
* Actively participates in product development/improvement by sharing recurring defect and contractor performance with the technical and commercial teams
* Works closely with the commercial team to highlight forthcoming development cost abnormalities and the recovery of same where necessary
* Carries out plot checks, ensuring defects are resolved before handover to the customer
* Ensures that all NHBC resolutions are escalated and communicated appropriately
* Aims to maintain 5* NHBC status
* Ensure all KPI metrics are achieved – inhouse data, report and improve where appropriate
* Learns from feedback on common issues raised
* Effectively manages and reviews In-House and NHBC data so we can better understand our customer
* Promote and lives the values of St. Modwen
* As part of the effective delivery of our Performance Development framework, provide coaching and regular feedback to maximise performance delivery and development, encouraging collaboration and empowerment
* Maintain knowledge and adhere to relevant Group Policies and Procedures, Legislation and Regulations
For more informations please email for more information
Mar 23, 2022
We have a fantastic opportunity to join our Customer Service Team, this is a great chance to join a 5* developer who really care about their employees and quality of the build.
Job Purpose
Manages and maintains the Customer Service function to deliver exceptional quality of service.
Key Accountabilities
* Manages the Customer Service Technicians & Assistant Customer Service Managers, monitoring service levels to ensure the delivery of a consistent and quality service
* Manage and monitor maintenance defects that is allocated to the Technicians and carried out within the agreed timescales
* Carry out quality assessments on technician’s work, feedback as appropriate to continually improve the service we offer
* Ensures the delivery of a consistently high quality, professional service to both internal and external customers
* Strives to achieve excellent customer survey results via inhouse and NHBC
* Promotes effective communication between site and office; working departmentally as a team towards the same objectives
* Implements systems and procedures which enable all valid maintenance requests to be acknowledged, actioned and resolved within the agreed timescales
* Implements a priority system to ensure customer queries are dealt with efficiently according to problem type and customer sensitivity
* Seeks to continually improve the Department to achieve optimum output and cost efficiency
* Implements and reviews procedures which enable all queries to be dealt with in a standardized, effective manner
* Educates and advises all St. Modwen Homes personnel in Customer Service procedures
* Ensures the Customer Services Department has consistent cover during business hours and to audit “out of hours” service levels to ensure a consistent quality service level is maintained
* Actively participates in product development/improvement by sharing recurring defect and contractor performance with the technical and commercial teams
* Works closely with the commercial team to highlight forthcoming development cost abnormalities and the recovery of same where necessary
* Carries out plot checks, ensuring defects are resolved before handover to the customer
* Ensures that all NHBC resolutions are escalated and communicated appropriately
* Aims to maintain 5* NHBC status
* Ensure all KPI metrics are achieved – inhouse data, report and improve where appropriate
* Learns from feedback on common issues raised
* Effectively manages and reviews In-House and NHBC data so we can better understand our customer
* Promote and lives the values of St. Modwen
* As part of the effective delivery of our Performance Development framework, provide coaching and regular feedback to maximise performance delivery and development, encouraging collaboration and empowerment
* Maintain knowledge and adhere to relevant Group Policies and Procedures, Legislation and Regulations
For more informations please email for more information
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around East Sussex.
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mar 23, 2022
Permanent
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around East Sussex.
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around the Essex (Chelmsford and surrounding areas)
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mar 23, 2022
Permanent
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around the Essex (Chelmsford and surrounding areas)
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around London boroughs.
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mar 23, 2022
Permanent
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around London boroughs.
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around the Kent areas.
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Mar 23, 2022
Permanent
Mech Tech Professionals is actively recruiting for a Field Service Engineer for our Construction Machinery servicing and distribution client.
Reporting to the Service Supervisor, the main objective of the role will be to effectively and efficiently carry out diagnostics, service and repair of machinery within the geographical area, ensuring first class service to both internal & external customers.
Be the Engineer responsible for seeking revenue opportunities and discuss these with customers, Customer Support Representative’s and the Line Manager.
This is a home-based role which will require travelling around the Kent areas.
Main responsibilities will include:
* To self-manage the service and repair of construction equipment or miscellaneous equipment within the geographical area, maintaining safe working practices throughout.
* Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
* Carry out all work in line with quotations and time guides, highlighting to management and customers where additional work may be required.
* Be the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
* Ensure software updates are installed as new versions are released.
* Accurate completion of systems / paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, Engineer Report Generator’s)
* Complete Personal Digital Assistant’s and electronic timesheet inputs in ‘real time’ providing comprehensive details of the work undertaken.
* Order parts for work as necessary and to return parts in a clean condition and at the time of job completion, to aid the efficient invoicing of workshop jobs.
* Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting the company’s aftermarket solutions.
* Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
* Company tooling (including but not limited to)
* Laptops, tablets, specialist tooling and lifting equipment), ensure defects are reported, use is in line with current test periods and in line with instructions/training.
* Assist and coach colleagues with technical support and guidance where necessary
* Provide a smart and professional appearance, wearing appropriate work wear and Personal Protective Equipment (PPE), and to ensure housekeeping in your work area and van is of a high standard.
* Have the flexibility to work overtime as and when necessary and to honour reasonable call out requests.
* Attend any relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence required to efficiently complete duties.
* Work in accordance with the company’s standards of health, safety, quality and environmental care.
* Any other duties that may be reasonably requested by management
To be considered for this position, candidates must hold the following qualifications and experience:
* Hold a formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics (i.e., NVQ 3/C&G)
* Have relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
* Have advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and eATS
* Welding and fabrication experience desirable
In return, you will receive a competitive salary, Mercedes company van, Laptop, mobile and benefits to include pension, Health and dental care.
Mech Tech Professionals is operating as an Employment Agency.
Once you apply to this job, your application will be reviewed by Mech Tech Professionals. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear from us within 7 days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.
All candidates registering with Mech Tech Professionals will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position
Daniel Owen are currently recruiting for a Business Centre Manager to join a large Facilities Management client of ours in Solihull.
Monday to Friday (8:30AM to 5:30PM)
The post holder will be required to be a role model, demonstrating our values of:
Collaboration
Accountability
Customer Focused
AdaptabilityJOB SCOPE:
Responsible for the day-to-day operation of your site or sites, expected to travel between sites as required.
Reports to the Regional General Manager.
Line managers Assistant Business Centre Manager based at your site.JOB DESCRIPTION
Responsibilities include but are not limited to;
Commercial - 70%
Ensure you carry out marketing and follow up on leads received to maximize sales potential.
Potential customer - own and drive the customer journey from end to end, ensuring we are consistently exceeding customers' expectations and maximising conversion
Onboarding - manage customer key touchpoints throughout their term (e.g., show round, move in, post move-in feedback)
Retention - own the end to end renewal process
Processing of supplier invoices
Monthly invoicing
Reviewing and managing site P&L against budget
Achieve budgeted profit for your Centre
Ensure Centre debt is regularly reviewed, all overdue invoices are resolved in line with budget, with regular liaison with Credit Control team.Customer Management - 25%
Take full responsibility for customer service within the centre
Responsibility for the prompt resolution of all customer queries/enquiries
Understand the output of the NPS, ensuring agreed Action Plan is delivered
Manage customer move in and out efficiently, cost-effectively and smoothly
To ensure meetings room standards such as set-up, equipment checking and clearing are maintained
Work closely with the Operations team to ensure site standards are maintained and maintenance and refurbishments are completed on time.
Responsible for the day-to-day operation of business centre
Daily walk round to confirm that standards of appearance are being maintained.
Ensure that company procedures are adhered to.
Ensure that all Health & Safety procedures are adhered to. (Weekly fire alarm tests, six monthly evacuations, identification of hazards of slips, trips and falls etc. General - 5%
Take responsibility for own learning and development.
Actively participate in, and drive, activities that improve the quality of the service.
Maintain up-to-date knowledge of local market including current customer base, direct competition and local commercial rates
Where role requires line management of direct report
Any other duties reasonably required by your line managerSuccessful Candidates MUST have:
- Full clean driving license
- Previous management, sales and operations experience
If you are interested or would like to discuss your application further, give the Daniel Owen Facilities Management Team a call today.
LON123
Mar 23, 2022
Permanent
Daniel Owen are currently recruiting for a Business Centre Manager to join a large Facilities Management client of ours in Solihull.
Monday to Friday (8:30AM to 5:30PM)
The post holder will be required to be a role model, demonstrating our values of:
Collaboration
Accountability
Customer Focused
AdaptabilityJOB SCOPE:
Responsible for the day-to-day operation of your site or sites, expected to travel between sites as required.
Reports to the Regional General Manager.
Line managers Assistant Business Centre Manager based at your site.JOB DESCRIPTION
Responsibilities include but are not limited to;
Commercial - 70%
Ensure you carry out marketing and follow up on leads received to maximize sales potential.
Potential customer - own and drive the customer journey from end to end, ensuring we are consistently exceeding customers' expectations and maximising conversion
Onboarding - manage customer key touchpoints throughout their term (e.g., show round, move in, post move-in feedback)
Retention - own the end to end renewal process
Processing of supplier invoices
Monthly invoicing
Reviewing and managing site P&L against budget
Achieve budgeted profit for your Centre
Ensure Centre debt is regularly reviewed, all overdue invoices are resolved in line with budget, with regular liaison with Credit Control team.Customer Management - 25%
Take full responsibility for customer service within the centre
Responsibility for the prompt resolution of all customer queries/enquiries
Understand the output of the NPS, ensuring agreed Action Plan is delivered
Manage customer move in and out efficiently, cost-effectively and smoothly
To ensure meetings room standards such as set-up, equipment checking and clearing are maintained
Work closely with the Operations team to ensure site standards are maintained and maintenance and refurbishments are completed on time.
Responsible for the day-to-day operation of business centre
Daily walk round to confirm that standards of appearance are being maintained.
Ensure that company procedures are adhered to.
Ensure that all Health & Safety procedures are adhered to. (Weekly fire alarm tests, six monthly evacuations, identification of hazards of slips, trips and falls etc. General - 5%
Take responsibility for own learning and development.
Actively participate in, and drive, activities that improve the quality of the service.
Maintain up-to-date knowledge of local market including current customer base, direct competition and local commercial rates
Where role requires line management of direct report
Any other duties reasonably required by your line managerSuccessful Candidates MUST have:
- Full clean driving license
- Previous management, sales and operations experience
If you are interested or would like to discuss your application further, give the Daniel Owen Facilities Management Team a call today.
LON123