CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Manager to join a Financial Services Client account team. The role is primarily to lead the account-based H&S team in ensuring first class health and safety support to our client in the region, helping ensure their business is compliant with all applicable legal and other H&S requirements and driving a positive H&S culture. The EMEA HSE Manager will also deliver and implement the CBRE Health, Safety and Environmental and Quality Strategy for the UK & Ireland client locations, supporting operational teams and delivering measurable improvements in health, safety, and environmental performance. Key Responsibilities: Set the strategy, leading, and supporting initiatives and best practice activities in all areas of H&S management, promoting & maintaining the behaviours and core values of the business. The development, implementation, maintenance, and continuous improvement of the client's H&S management system. Acting as the 'Competent person' for the Client, in the UK & Ireland (statutory required role, can be someone external to the organisation) Provision of advice, guidance and support to senior managers in discharging their duties, including their responsibilities under the H&S management system Consult and communicate H&S matters with stakeholders. Management and oversight of all H&S programmes including Ergonomic training, assessment and support; Eco Online ePermits; emergency procedures, First aider and Fire Marshall teams; external statutory audits/assessments. Support the EMEA HSE Advisor in completing reactive/operational tasks. Manage all H&S related vendors - both Client and CBRE suppliers Produce monthly H&S performance reports. Manage the accident reporting and investigation process. Undertake management reviews with and on behalf of senior management. Undertake accident reporting and investigation. Conduct H&S audits and inspections across the client sites in the region Manage the H&S team (Advisor and Administrator) Support the UK & Ireland account team with CBRE QHSE responsibilities. Proactively monitor QHSE performance to ensure that Client offices and CBRE operational delivery is maintained in line with statutory requirements and in accordance with all relevant QHSE policies. Support account based CBRE managers in ensuring that all CBRE QHSE standards and processes are delivered in line with requirements including regular monitoring of the Training Matrix; QHSE Logbook self-assessment completion; RAD tool use; Harbour Observations and close-out of actions. Ensure that all relevant QHSE initiatives are successfully implemented on the account. Support line managers in the reporting of all accidents/incidents, effective investigations, where necessary and ensure that any identified corrective actions are implemented, as agreed. Support the development and delivery of relevant communications, presentations and training material to regional operational teams so that those working on the account remain competent and up to date with relevant changes. Attendance at relevant CBRE QHSE meetings to share performance data, agree action plans to address weaknesses, promote initiatives and drive continual improvement in QHSE Support and participate in QHSE audits and inspections in line with agreed schedules, and ensure that corrective actions are implemented, as appropriate. Input to monthly reporting via the global account management and QHSE Sector teams Essential Skills: Minimum Level 6 qualification in Occupational Health & Safety Management, and significant and relevant post qualification experience Chartered Member of the Institute of Occupational Health or equivalent Experience of managing H&S for an organisation at a strategic level Conversant with ISO 9001 / 14001 / 45001 High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing with excellent motivational and influencing skills. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Event investigation & analysis including root cause analysis. Development and delivery of QHSE training Excellent verbal and written communication skills Numerate with a high degree of computer literacy. Experience working in Financial Sector or Property and Facilities Management environment. Formal qualification in environmental management Relevant auditing qualification and experience About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Manager to join a Financial Services Client account team. The role is primarily to lead the account-based H&S team in ensuring first class health and safety support to our client in the region, helping ensure their business is compliant with all applicable legal and other H&S requirements and driving a positive H&S culture. The EMEA HSE Manager will also deliver and implement the CBRE Health, Safety and Environmental and Quality Strategy for the UK & Ireland client locations, supporting operational teams and delivering measurable improvements in health, safety, and environmental performance. Key Responsibilities: Set the strategy, leading, and supporting initiatives and best practice activities in all areas of H&S management, promoting & maintaining the behaviours and core values of the business. The development, implementation, maintenance, and continuous improvement of the client's H&S management system. Acting as the 'Competent person' for the Client, in the UK & Ireland (statutory required role, can be someone external to the organisation) Provision of advice, guidance and support to senior managers in discharging their duties, including their responsibilities under the H&S management system Consult and communicate H&S matters with stakeholders. Management and oversight of all H&S programmes including Ergonomic training, assessment and support; Eco Online ePermits; emergency procedures, First aider and Fire Marshall teams; external statutory audits/assessments. Support the EMEA HSE Advisor in completing reactive/operational tasks. Manage all H&S related vendors - both Client and CBRE suppliers Produce monthly H&S performance reports. Manage the accident reporting and investigation process. Undertake management reviews with and on behalf of senior management. Undertake accident reporting and investigation. Conduct H&S audits and inspections across the client sites in the region Manage the H&S team (Advisor and Administrator) Support the UK & Ireland account team with CBRE QHSE responsibilities. Proactively monitor QHSE performance to ensure that Client offices and CBRE operational delivery is maintained in line with statutory requirements and in accordance with all relevant QHSE policies. Support account based CBRE managers in ensuring that all CBRE QHSE standards and processes are delivered in line with requirements including regular monitoring of the Training Matrix; QHSE Logbook self-assessment completion; RAD tool use; Harbour Observations and close-out of actions. Ensure that all relevant QHSE initiatives are successfully implemented on the account. Support line managers in the reporting of all accidents/incidents, effective investigations, where necessary and ensure that any identified corrective actions are implemented, as agreed. Support the development and delivery of relevant communications, presentations and training material to regional operational teams so that those working on the account remain competent and up to date with relevant changes. Attendance at relevant CBRE QHSE meetings to share performance data, agree action plans to address weaknesses, promote initiatives and drive continual improvement in QHSE Support and participate in QHSE audits and inspections in line with agreed schedules, and ensure that corrective actions are implemented, as appropriate. Input to monthly reporting via the global account management and QHSE Sector teams Essential Skills: Minimum Level 6 qualification in Occupational Health & Safety Management, and significant and relevant post qualification experience Chartered Member of the Institute of Occupational Health or equivalent Experience of managing H&S for an organisation at a strategic level Conversant with ISO 9001 / 14001 / 45001 High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing with excellent motivational and influencing skills. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Event investigation & analysis including root cause analysis. Development and delivery of QHSE training Excellent verbal and written communication skills Numerate with a high degree of computer literacy. Experience working in Financial Sector or Property and Facilities Management environment. Formal qualification in environmental management Relevant auditing qualification and experience About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Apr 03, 2024
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Mar 25, 2024
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Due to consistent growth and recently lucrative contract awards, our client who are growing and successful Construction and M&E services provider are in the market for an experienced QHSE Advisor for an exciting opportunity to work within a unique and thriving business within the Central Belt of Scotland on a full time permanent basis.
Job purpose:
Working in partnership with the Senior Management, you will take a lead role and be actively involved in the implementation and improvement of H&S and quality management systems across the board.
Due to the nature of the business, you will split your time between working in the office and out on site.
Key responsibilities:
• Ensure Health & Safety and Quality management systems are implemented and maintained
• Develop and conduct audits, toolbox talks, and other training activities
• Set up and maintain a safe system of work at all times
• Completion of relevant paperwork including all areas of compliance, ensuring individuals have the right qualifications to work, ensuring they are wearing the correct PPE etc.
• Produce QHSE performance reports as required.
• Responsible for development and maintenance of all documentation and compliance with OHSAS18001 and ISO14001.
• Provide assistance and advice to the Project Managers/Site Staff with responsibility for QHSE
• Monitor and report on the implementation and effectiveness of QHSE
• Liaise with clients and carry out customer audits to ensure customer satisfaction
• Conduct QHSE inductions
• Update and implement that new and revised legalisation is implemented
• Ability and willingness to travel when required
Essential requirements:
• Either NEBOSH and/or IOSH qualified
• Proven track record working within the Construction and/or M&E setting
• Previous experience within a similar role
• Excellent HSE legal knowledge and practical application
• Strong organisational and communication skills
Jan 22, 2017
Due to consistent growth and recently lucrative contract awards, our client who are growing and successful Construction and M&E services provider are in the market for an experienced QHSE Advisor for an exciting opportunity to work within a unique and thriving business within the Central Belt of Scotland on a full time permanent basis.
Job purpose:
Working in partnership with the Senior Management, you will take a lead role and be actively involved in the implementation and improvement of H&S and quality management systems across the board.
Due to the nature of the business, you will split your time between working in the office and out on site.
Key responsibilities:
• Ensure Health & Safety and Quality management systems are implemented and maintained
• Develop and conduct audits, toolbox talks, and other training activities
• Set up and maintain a safe system of work at all times
• Completion of relevant paperwork including all areas of compliance, ensuring individuals have the right qualifications to work, ensuring they are wearing the correct PPE etc.
• Produce QHSE performance reports as required.
• Responsible for development and maintenance of all documentation and compliance with OHSAS18001 and ISO14001.
• Provide assistance and advice to the Project Managers/Site Staff with responsibility for QHSE
• Monitor and report on the implementation and effectiveness of QHSE
• Liaise with clients and carry out customer audits to ensure customer satisfaction
• Conduct QHSE inductions
• Update and implement that new and revised legalisation is implemented
• Ability and willingness to travel when required
Essential requirements:
• Either NEBOSH and/or IOSH qualified
• Proven track record working within the Construction and/or M&E setting
• Previous experience within a similar role
• Excellent HSE legal knowledge and practical application
• Strong organisational and communication skills