About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Jun 02, 2023
Permanent
About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Temporary Accommodation & Procurement Team Manager Woolwich Part Time Role - 17.50 Hours Per Week I am recruiting for a local authority who is looking for someone to be responsible for the overall management of staff in the Temporary Accommodation and Procurement Team, directly supervising the Senior Temporary Accommodation Officer, Senior Procurement Officer, Senior Access & Support Officer, the Supported Project Manager and the Caretakers. Job Role To take the lead in developing and implementing systems and practices to ensure that the service achieves performance targets and quality standards. To ensure that staff for which they are responsible operate in accordance with current legislation, Council Policy and best practice. To be responsible for the management and co-ordination of the Housing Procurement Service. To ensure that sufficient numbers of suitable properties are procured so as to achieve statutory prevention of homelessness targets and meet the housing needs of those who are homeless or in housing need. To assist with the formulation of strategy, policy and development for private sector housing. To determine and set priorities for the work of the Temporary Accommodation and Procurement Team ensuring that performance and customer care standards are achieved. To assist the Allocations, Procurement and Temporary Accommodation Service Manager in the development and implementation of new policies or frameworks, for responding to demands, procurement and Government targets for temporary accommodation. To develop and implement new procedures or practices for the Temporary Accommodation and Procurement Team taking account of legislation, policy or accreditation requirements such as Supporting People and Customer Service Excellence.
Apr 18, 2024
Contract
Temporary Accommodation & Procurement Team Manager Woolwich Part Time Role - 17.50 Hours Per Week I am recruiting for a local authority who is looking for someone to be responsible for the overall management of staff in the Temporary Accommodation and Procurement Team, directly supervising the Senior Temporary Accommodation Officer, Senior Procurement Officer, Senior Access & Support Officer, the Supported Project Manager and the Caretakers. Job Role To take the lead in developing and implementing systems and practices to ensure that the service achieves performance targets and quality standards. To ensure that staff for which they are responsible operate in accordance with current legislation, Council Policy and best practice. To be responsible for the management and co-ordination of the Housing Procurement Service. To ensure that sufficient numbers of suitable properties are procured so as to achieve statutory prevention of homelessness targets and meet the housing needs of those who are homeless or in housing need. To assist with the formulation of strategy, policy and development for private sector housing. To determine and set priorities for the work of the Temporary Accommodation and Procurement Team ensuring that performance and customer care standards are achieved. To assist the Allocations, Procurement and Temporary Accommodation Service Manager in the development and implementation of new policies or frameworks, for responding to demands, procurement and Government targets for temporary accommodation. To develop and implement new procedures or practices for the Temporary Accommodation and Procurement Team taking account of legislation, policy or accreditation requirements such as Supporting People and Customer Service Excellence.
We are recruiting for an excellent temporary to permanent opportunity as my clients Housing Officer based in London. This role is hybrid working and is paying 19.38 PAYE / 25.47 Umbrella. Responsibilities: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents' homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Supporting colleagues Experience Required: Prior housing/property management experience and can provide examples with working in several of the areas listed below: Customer care Tenancies Rents Repairs Lettings and Transfers ASB Complaint process Safeguarding Mould and damp cases Welfare benefit advice or referrals Property inspections Must show a passion for customer care and service.
Apr 18, 2024
Full time
We are recruiting for an excellent temporary to permanent opportunity as my clients Housing Officer based in London. This role is hybrid working and is paying 19.38 PAYE / 25.47 Umbrella. Responsibilities: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents' homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Supporting colleagues Experience Required: Prior housing/property management experience and can provide examples with working in several of the areas listed below: Customer care Tenancies Rents Repairs Lettings and Transfers ASB Complaint process Safeguarding Mould and damp cases Welfare benefit advice or referrals Property inspections Must show a passion for customer care and service.
Housing Options Officer Warwickshire 6-9 month contract Rate dependant on experience! Our client, a Local Authority in Warwickshire, are currently recruiting for a Housing Options Officer to cover long term sickness. The candidate will be assessing homeless applications and providing prevention advice. The successful candidate will have a positive approach to team working and have a good track record in making decisions. The candidate will need to have a DBS dated in the last 12 months. The role is hybrid, with three days days week in the office and two days from home. If this is a role that may interest you, please send your updated CV to Phil Stock at (url removed) Your expert recruitment consultant is Phil Stock, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Seasonal
Housing Options Officer Warwickshire 6-9 month contract Rate dependant on experience! Our client, a Local Authority in Warwickshire, are currently recruiting for a Housing Options Officer to cover long term sickness. The candidate will be assessing homeless applications and providing prevention advice. The successful candidate will have a positive approach to team working and have a good track record in making decisions. The candidate will need to have a DBS dated in the last 12 months. The role is hybrid, with three days days week in the office and two days from home. If this is a role that may interest you, please send your updated CV to Phil Stock at (url removed) Your expert recruitment consultant is Phil Stock, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Salary: 35,277 - 41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 2nd May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 18, 2024
Contract
Salary: 35,277 - 41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead. In a nutshell, you'll provide a frontline service to ensure our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 2nd May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Leatherhead. This role involves frequent travel across Surrey and the South region, access to a vehicle is essential for this position. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Are you an experienced Housing Reviews Officer? Want to get London Experience on your CV? A Local Authority in London are looking for a Housing Reviews Officer to join their team. You will be joining the team for at least 3 months , with a high likelihood of extension. This Authority understands that most s202 decision letters can be carried out from the comfort of your home, so you're only needed in the office once a week! You will need : Knowledge of Part 7 of the Housing Act 1996 and HRA Experience as a Housing Reviews Officer for Local Authorities Experience reviewing and carrying out s202 decision letters is necessary! If you think this is a good fit for you, please get in touch! (url removed)
Apr 18, 2024
Contract
Are you an experienced Housing Reviews Officer? Want to get London Experience on your CV? A Local Authority in London are looking for a Housing Reviews Officer to join their team. You will be joining the team for at least 3 months , with a high likelihood of extension. This Authority understands that most s202 decision letters can be carried out from the comfort of your home, so you're only needed in the office once a week! You will need : Knowledge of Part 7 of the Housing Act 1996 and HRA Experience as a Housing Reviews Officer for Local Authorities Experience reviewing and carrying out s202 decision letters is necessary! If you think this is a good fit for you, please get in touch! (url removed)
Want a Senior Housing Options Officer position without the hassle of team management? Park Avenue are working with a longstanding client in West London , who are looking for a Senior Housing Options Officer . With a 3-month initial contract , you will be likely to stay there a long time as the majority of their team being interim. You'll only be in the office twice a week, with 3 days working from home. Whilst this is a Senior position, you won't be managing a team, instead you will be dealing with complex cases . Experience within the homelessness sector, writing s184 decision letters and PHPs is required. Interested? Please feel free to reach out to (url removed) and send across your most up to date CV!
Apr 18, 2024
Contract
Want a Senior Housing Options Officer position without the hassle of team management? Park Avenue are working with a longstanding client in West London , who are looking for a Senior Housing Options Officer . With a 3-month initial contract , you will be likely to stay there a long time as the majority of their team being interim. You'll only be in the office twice a week, with 3 days working from home. Whilst this is a Senior position, you won't be managing a team, instead you will be dealing with complex cases . Experience within the homelessness sector, writing s184 decision letters and PHPs is required. Interested? Please feel free to reach out to (url removed) and send across your most up to date CV!
Resident Liaison Officer Maintenance Contractor Permanent, Full time, 40 hours a week Hammersmith Based 32,000 - 35,000 Driving license required Previous RLO experience/similar is required Company vehicle and fuel card provided The Role: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to ensure the best communication is provided to residents to minimise the impacts of the works upon them. Responsibilities: Arranging contractor appointments Carrying out site and resident visits Attending resident meetings and being a focal point for resident contact and correspondence Holding briefing sessions and/or drop-in sessions so residents can understand how and when specific works will take place as well as what the impact will be on their day to day lives Deal with queries as and when they come in. Experience: Excellent verbal and written communication skills Previous experience of working in a RLO role Experience of development of housing schemes within Social Housing Wide ranging experience of decanting in regeneration scenarios If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Resident Liaison Officer Maintenance Contractor Permanent, Full time, 40 hours a week Hammersmith Based 32,000 - 35,000 Driving license required Previous RLO experience/similar is required Company vehicle and fuel card provided
Apr 18, 2024
Full time
Resident Liaison Officer Maintenance Contractor Permanent, Full time, 40 hours a week Hammersmith Based 32,000 - 35,000 Driving license required Previous RLO experience/similar is required Company vehicle and fuel card provided The Role: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to ensure the best communication is provided to residents to minimise the impacts of the works upon them. Responsibilities: Arranging contractor appointments Carrying out site and resident visits Attending resident meetings and being a focal point for resident contact and correspondence Holding briefing sessions and/or drop-in sessions so residents can understand how and when specific works will take place as well as what the impact will be on their day to day lives Deal with queries as and when they come in. Experience: Excellent verbal and written communication skills Previous experience of working in a RLO role Experience of development of housing schemes within Social Housing Wide ranging experience of decanting in regeneration scenarios If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Resident Liaison Officer Maintenance Contractor Permanent, Full time, 40 hours a week Hammersmith Based 32,000 - 35,000 Driving license required Previous RLO experience/similar is required Company vehicle and fuel card provided
Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. Principal Accountabilities and Responsibilities: Book post inspections with customers for all service areas and follow up on real time repairs feedback. Coordinate bookings and appointments to ensure smooth progression of repairs works in multi-agency setting. Ensure records are kept up to date and information circulated to all relevant stakeholders in a timely manner. Provide contract management support for repairs team including managing quotes and approving works orders. Focus on building strong relationships with repairs contractors. Manage all administerial duties with high attention to detail and strong organisational skills - not letting anything fall through the gaps. Assist with complex repairs projects, ensuring that agreed outcomes are delivered on time, within budget and to the expected standard. Monitor the progress of the project and raise any issues with Repairs Manager. Assist in contract management of responsive repairs contracts. Monitor contractors' service ensuring standards are to the highest quality. Raise issues with unacceptable contractor performance with Repairs Manager. Support the Repair Manager and Repairs Surveyors to monitor KPI's and maintain any SLA's. Administer the invoicing and payment terms relating to contractor and suppliers in a timely fashion ensuring that information is logged and up to date . If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed).
Apr 18, 2024
Seasonal
Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. Principal Accountabilities and Responsibilities: Book post inspections with customers for all service areas and follow up on real time repairs feedback. Coordinate bookings and appointments to ensure smooth progression of repairs works in multi-agency setting. Ensure records are kept up to date and information circulated to all relevant stakeholders in a timely manner. Provide contract management support for repairs team including managing quotes and approving works orders. Focus on building strong relationships with repairs contractors. Manage all administerial duties with high attention to detail and strong organisational skills - not letting anything fall through the gaps. Assist with complex repairs projects, ensuring that agreed outcomes are delivered on time, within budget and to the expected standard. Monitor the progress of the project and raise any issues with Repairs Manager. Assist in contract management of responsive repairs contracts. Monitor contractors' service ensuring standards are to the highest quality. Raise issues with unacceptable contractor performance with Repairs Manager. Support the Repair Manager and Repairs Surveyors to monitor KPI's and maintain any SLA's. Administer the invoicing and payment terms relating to contractor and suppliers in a timely fashion ensuring that information is logged and up to date . If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed).
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Housing Team Leader to join them on a Permanent basis, based in Kent. Please note, this position offers Hybrid Working. Key Responsibilities Lead, and develop Neighbourhood Housing Officers, work closely with Neighbourhood Housing Managers to provide a consistent, positive, solution focused approach to providing excellent services, on your own patch and within the team. Work with and support the wider Neighbourhood Housing Team and Neighbourhood Managers to comply with new Housing Consumer Standards Support and provide cover for Neighbourhood Housing Managers in overseeing day to day operations and responding to enquiries. Ability to make decisions in accordance with policy, procedure and legislation. Use values to tailor response where appropriate and right to do so. To develop and sustain positive working relationships with internal and external customers and partners. To take a proactive approach to estate management and tenancy sustainment and property management to include enforcement action where necessary.
Apr 18, 2024
Full time
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Housing Team Leader to join them on a Permanent basis, based in Kent. Please note, this position offers Hybrid Working. Key Responsibilities Lead, and develop Neighbourhood Housing Officers, work closely with Neighbourhood Housing Managers to provide a consistent, positive, solution focused approach to providing excellent services, on your own patch and within the team. Work with and support the wider Neighbourhood Housing Team and Neighbourhood Managers to comply with new Housing Consumer Standards Support and provide cover for Neighbourhood Housing Managers in overseeing day to day operations and responding to enquiries. Ability to make decisions in accordance with policy, procedure and legislation. Use values to tailor response where appropriate and right to do so. To develop and sustain positive working relationships with internal and external customers and partners. To take a proactive approach to estate management and tenancy sustainment and property management to include enforcement action where necessary.
Group Compliance Officer Permanent Croydon 30,000 to 35,000 per annum Panoramic Associates are working with a social housing provider who are striving to become a leading national provider of social housing, care, and support. They are a growing organisation making strides across London, Bristol, and the Southeast, providing homes to over 4000 individuals within their expanding portfolio. About the Role We're seeking a people-focused individual with excellent interpersonal skills and a knack for leveraging data in decision-making. As a Group Compliance Officer, you'll play a pivotal role in the Property Services team, ensuring statutory compliance across all aspects of the clients operations within the social housing sector. This is an exciting opportunity for a seasoned Compliance professional with a profound understanding of statutory regulations in social housing. You'll thrive in a role that's both diverse and engaging, offering you the chance to make a tangible difference in keeping residents safe in their homes while adding value to the organisation. Key Responsibilities Manage statutory compliance and health and safety risk across the housing portfolio, maintaining 100% compliance with all relevant legislation and industry best practices. Oversee contract management for compliance contractors and associated service delivery contracts, prioritising excellent customer service and cost-effectiveness. Establish robust monitoring, reporting, and forecasting systems, ensuring data integrity and timely updates. Experience Required Previous experience in Asset Management or Compliance services, particularly within the social housing sector. Comprehensive understanding of compliance requirements within housing organisations. Proven track record of performance management through KPIs within a customer-centric environment. Proficiency in managing and analysing large datasets, ensuring the accuracy and quality of compliance data. Strong interpersonal skills with the ability to effectively communicate with tenants and external stakeholders. Numerical aptitude coupled with analytical skills for data interpretation. Ability to generate clear, accurate reports highlighting areas for improvement and supporting compliance efforts. Effective time management and prioritisation skills, capable of meeting deadlines even under pressure. Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.
Apr 18, 2024
Full time
Group Compliance Officer Permanent Croydon 30,000 to 35,000 per annum Panoramic Associates are working with a social housing provider who are striving to become a leading national provider of social housing, care, and support. They are a growing organisation making strides across London, Bristol, and the Southeast, providing homes to over 4000 individuals within their expanding portfolio. About the Role We're seeking a people-focused individual with excellent interpersonal skills and a knack for leveraging data in decision-making. As a Group Compliance Officer, you'll play a pivotal role in the Property Services team, ensuring statutory compliance across all aspects of the clients operations within the social housing sector. This is an exciting opportunity for a seasoned Compliance professional with a profound understanding of statutory regulations in social housing. You'll thrive in a role that's both diverse and engaging, offering you the chance to make a tangible difference in keeping residents safe in their homes while adding value to the organisation. Key Responsibilities Manage statutory compliance and health and safety risk across the housing portfolio, maintaining 100% compliance with all relevant legislation and industry best practices. Oversee contract management for compliance contractors and associated service delivery contracts, prioritising excellent customer service and cost-effectiveness. Establish robust monitoring, reporting, and forecasting systems, ensuring data integrity and timely updates. Experience Required Previous experience in Asset Management or Compliance services, particularly within the social housing sector. Comprehensive understanding of compliance requirements within housing organisations. Proven track record of performance management through KPIs within a customer-centric environment. Proficiency in managing and analysing large datasets, ensuring the accuracy and quality of compliance data. Strong interpersonal skills with the ability to effectively communicate with tenants and external stakeholders. Numerical aptitude coupled with analytical skills for data interpretation. Ability to generate clear, accurate reports highlighting areas for improvement and supporting compliance efforts. Effective time management and prioritisation skills, capable of meeting deadlines even under pressure. Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.
Job Title: Housing Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment Hours of Work: 36 hours per week Overview of a Housing Officer Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Housing Officer to join an expanding team. The role of Housing Officer has a competitive pay rate of 19.77 per hour PAYE (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). The Main Purpose of a Housing Officer: " To capture, prioritise and initiate action on tenancy and leasehold management issues by liaising with partners and other internal and external service providers, adhering to corporate and statutory timescales " To operate and maintain databases and any other records including the rent collection system to ensure that information on systems is up to date " To monitor the provision of services to our estates including caretaking, grounds maintenance, refuse collection, cleaning, repairs, parking enforcement and abandoned vehicle removal, working with estate team leaders to tackle unsatisfactory areas as necessary " To provide leaseholders with comprehensive advice and information concerning services provided for them " To work with tenants/residents' associations, to ensure a prompt appropriate response to their issues of concern. Attend federation, forum and tenant and resident meetings, as requested and out of hours if required " To offer office appointments and home visits at mutually convenient times during normal working hours, carry out home visits outside of these hours if the matter cannot be dealt with as effectively during normal working hours " Provide comprehensive advice on all aspects of tenancy management e.g., mutual exchanges, succession, and assignment, right to buy, disrepair and transfers " Management of empty properties including tenancy sign-ups, housing benefit advice, repairs and viewings About you, the successful will have: " An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies " Working knowledge of housing and related public-sector legislation " Working knowledge of relevant Enforcement Legislation and Approved Codes of Practice as it affects tenants and leaseholders " Knowledge of basic repairs and maintenance issues about homes and estates. " Experience in providing housing services " Experience in providing and developing services in partnership with other organisations " Knowledge of welfare benefits About Us " For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)/fpn
Apr 18, 2024
Seasonal
Job Title: Housing Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment Hours of Work: 36 hours per week Overview of a Housing Officer Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Housing Officer to join an expanding team. The role of Housing Officer has a competitive pay rate of 19.77 per hour PAYE (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). The Main Purpose of a Housing Officer: " To capture, prioritise and initiate action on tenancy and leasehold management issues by liaising with partners and other internal and external service providers, adhering to corporate and statutory timescales " To operate and maintain databases and any other records including the rent collection system to ensure that information on systems is up to date " To monitor the provision of services to our estates including caretaking, grounds maintenance, refuse collection, cleaning, repairs, parking enforcement and abandoned vehicle removal, working with estate team leaders to tackle unsatisfactory areas as necessary " To provide leaseholders with comprehensive advice and information concerning services provided for them " To work with tenants/residents' associations, to ensure a prompt appropriate response to their issues of concern. Attend federation, forum and tenant and resident meetings, as requested and out of hours if required " To offer office appointments and home visits at mutually convenient times during normal working hours, carry out home visits outside of these hours if the matter cannot be dealt with as effectively during normal working hours " Provide comprehensive advice on all aspects of tenancy management e.g., mutual exchanges, succession, and assignment, right to buy, disrepair and transfers " Management of empty properties including tenancy sign-ups, housing benefit advice, repairs and viewings About you, the successful will have: " An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies " Working knowledge of housing and related public-sector legislation " Working knowledge of relevant Enforcement Legislation and Approved Codes of Practice as it affects tenants and leaseholders " Knowledge of basic repairs and maintenance issues about homes and estates. " Experience in providing housing services " Experience in providing and developing services in partnership with other organisations " Knowledge of welfare benefits About Us " For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)/fpn
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
About the Role There is currently an opportunity for an Assistant Home Ownership Officer to join the Home Ownership Team. You will be a key member of the team providing an effective, efficient and a customer focused housing management service to the Association s leaseholders and shared ownership schemes. Hightown Housing Association works across Bedfordshire, Hertfordshire, Buckinghamshire and Berkshire developing and managing shared ownership, leasehold, general needs and supported housing. Currently managing in excess of 1200 shared ownership and leasehold properties, we expect the portfolio to increase to over 1500 in the next three years we also manage non-standard rent groups such as rent to buy and intermediate rent. About You We are looking for somebody with a "can do, will do" approach, who is computer literate, numerate and able to work as part of a team. Experience in a housing management and service charge/rent arrears recovery is desirable. You must have a full drivers licence and a car. The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service 33,432 pa for a 35 hour a week contract and bonuses available on top of your basic salary Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Workplace pension scheme Life assurance of three times your annual salary Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Free on-site gym Close Date: Wednesday 1st May 2024 Interview Date: To be confirmed To apply for this position please click the apply link below and complete an online application form. We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Apr 17, 2024
Full time
About the Role There is currently an opportunity for an Assistant Home Ownership Officer to join the Home Ownership Team. You will be a key member of the team providing an effective, efficient and a customer focused housing management service to the Association s leaseholders and shared ownership schemes. Hightown Housing Association works across Bedfordshire, Hertfordshire, Buckinghamshire and Berkshire developing and managing shared ownership, leasehold, general needs and supported housing. Currently managing in excess of 1200 shared ownership and leasehold properties, we expect the portfolio to increase to over 1500 in the next three years we also manage non-standard rent groups such as rent to buy and intermediate rent. About You We are looking for somebody with a "can do, will do" approach, who is computer literate, numerate and able to work as part of a team. Experience in a housing management and service charge/rent arrears recovery is desirable. You must have a full drivers licence and a car. The Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service 33,432 pa for a 35 hour a week contract and bonuses available on top of your basic salary Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Workplace pension scheme Life assurance of three times your annual salary Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Free on-site gym Close Date: Wednesday 1st May 2024 Interview Date: To be confirmed To apply for this position please click the apply link below and complete an online application form. We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
A. Purkiss Building and Decorating Contractors
Portsmouth, Hampshire
SMSTS Site Manager required - Immediate start available! We are currently seeking an experienced Site Manager to lead an external project in Portsmouth focused on the maintenance and decoration of multiple blocks of 2-3 storey flats within a social housing residential environment. This project offers a continuous opportunity with over 6 months of work on the table and comes with its own resident liaison officer to handle resident issues. SMSTS Site ManagerPortsmouth, PO1 1QZ Freelance, Temporary contract with over 6 months of work available Hours: 7.30am - 5.00pm £1,100 per week on a contracting (CIS) basis Current SMSTS and First Aid certificates required Please Note: Applicants must be authorised to work in the UK A.Purkiss Buildings & Decorating Contractors Limited provide professional and high-quality construction, refurbishment and building maintenance projects. We are a family-operated company working within Hampshire for local authorities (Portsmouth, Fareham, Gosport, Eastleigh), Hampshire CC, West Sussex Council, with chartered surveyors and private clients on a variety of projects delivering high quality construction, refurbishment, & maintenance projects. We generally remain local to Portsmouth. We are currently seeking an experienced Site Manager to join our team for an external project in Portsmouth for the council. About the Role: Project Oversight: Lead repairs and decoration of multi-storey flats, ensuring efficient management. Planning and Organisation: Develop and execute project plans, including scheduling and resource coordination. Site Management: Supervise construction to ensure compliance with plans and quality standards. Resource Management: Optimise productivity by managing materials, equipment, and personnel. Quality Control: Maintain high standards through regular inspections and issue resolution. Health and Safety Compliance: Enforce safety protocols and promptly address concerns for a safe work environment. Communication and Collaboration: Act as the main contact, fostering collaboration. Problem-solving: Proactively identify and resolve issues to keep progress on track. The Ideal Candidate: We are seeking a motivated individual with proven experience in construction site management. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to solve problems effectively. Key Requirements: Current SMSTS and First Aid certificates Experience as a Site Manager in the construction industry Knowledge of construction methods, materials, and processes Strong leadership and communication skills Proficiency in project management software Understanding of health and safety regulations Benefits: Immediate start for the right candidate. Site mobile and laptop provided. Allocated parking. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Manager, Construction, Site Manager, Contract Manager, Contracts Manager, Project Manager, Construction Manager, SMSTS, Site Management Safety Training Scheme, Site Management.
Apr 17, 2024
Full time
SMSTS Site Manager required - Immediate start available! We are currently seeking an experienced Site Manager to lead an external project in Portsmouth focused on the maintenance and decoration of multiple blocks of 2-3 storey flats within a social housing residential environment. This project offers a continuous opportunity with over 6 months of work on the table and comes with its own resident liaison officer to handle resident issues. SMSTS Site ManagerPortsmouth, PO1 1QZ Freelance, Temporary contract with over 6 months of work available Hours: 7.30am - 5.00pm £1,100 per week on a contracting (CIS) basis Current SMSTS and First Aid certificates required Please Note: Applicants must be authorised to work in the UK A.Purkiss Buildings & Decorating Contractors Limited provide professional and high-quality construction, refurbishment and building maintenance projects. We are a family-operated company working within Hampshire for local authorities (Portsmouth, Fareham, Gosport, Eastleigh), Hampshire CC, West Sussex Council, with chartered surveyors and private clients on a variety of projects delivering high quality construction, refurbishment, & maintenance projects. We generally remain local to Portsmouth. We are currently seeking an experienced Site Manager to join our team for an external project in Portsmouth for the council. About the Role: Project Oversight: Lead repairs and decoration of multi-storey flats, ensuring efficient management. Planning and Organisation: Develop and execute project plans, including scheduling and resource coordination. Site Management: Supervise construction to ensure compliance with plans and quality standards. Resource Management: Optimise productivity by managing materials, equipment, and personnel. Quality Control: Maintain high standards through regular inspections and issue resolution. Health and Safety Compliance: Enforce safety protocols and promptly address concerns for a safe work environment. Communication and Collaboration: Act as the main contact, fostering collaboration. Problem-solving: Proactively identify and resolve issues to keep progress on track. The Ideal Candidate: We are seeking a motivated individual with proven experience in construction site management. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to solve problems effectively. Key Requirements: Current SMSTS and First Aid certificates Experience as a Site Manager in the construction industry Knowledge of construction methods, materials, and processes Strong leadership and communication skills Proficiency in project management software Understanding of health and safety regulations Benefits: Immediate start for the right candidate. Site mobile and laptop provided. Allocated parking. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Manager, Construction, Site Manager, Contract Manager, Contracts Manager, Project Manager, Construction Manager, SMSTS, Site Management Safety Training Scheme, Site Management.
I am working with a client in the Midlands looking for a Private Sector Housing Officer. The role itself requires to investigate complaints and undertake HMO inspections, and private sector dwellings and take action to ensure the health and safety of the occupants and HHSRS inspections. Requirements The role does not require an educated to degree level in Environmental Health or Housing related subject however, more favourable if so. A minimum of 2 years of experience in private sector renewal and housing enforcement and HMOs Ability to communicate effectively at all levels and work well within a team but also individually If interested on the role and are interested in finding more information, please contact Will on (phone number removed) or email Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 16, 2024
Contract
I am working with a client in the Midlands looking for a Private Sector Housing Officer. The role itself requires to investigate complaints and undertake HMO inspections, and private sector dwellings and take action to ensure the health and safety of the occupants and HHSRS inspections. Requirements The role does not require an educated to degree level in Environmental Health or Housing related subject however, more favourable if so. A minimum of 2 years of experience in private sector renewal and housing enforcement and HMOs Ability to communicate effectively at all levels and work well within a team but also individually If interested on the role and are interested in finding more information, please contact Will on (phone number removed) or email Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
You will be responsible for maintaining a high-quality Estate Management Service focused on customer satisfaction within the neighbourhood. This entails effective communication with customers and promoting tenant participation in line with Council policies. An essential aspect of your role involves implementing rent arrears recovery and early intervention strategies to minimise outstanding debts, adhering to established policies and procedures. Your duties will encompass ensuring the cleanliness and maintenance of the designated area, addressing any unresolved local issues in collaboration with other service providers, and conducting home visits and interviews with tenants as necessary, alongside the Local Housing Services Coordinator. Candidates must possess housing experience, including estate management and debt recovery, as well as proficiency in engaging with the public in various settings and producing written correspondence. Familiarity with relevant legislation such as the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act is essential. Flexibility to work evenings and weekends when required is necessary, and possession of a national certificate level qualification in Housing, Business Studies, or equivalent, as well as a valid driving license, is preferred. The role is offering: - Competitive rates - Hybrid working (2 x pw on site) - Initial 3 month contract with the opportunity to extend further (performance related) Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 16, 2024
Contract
You will be responsible for maintaining a high-quality Estate Management Service focused on customer satisfaction within the neighbourhood. This entails effective communication with customers and promoting tenant participation in line with Council policies. An essential aspect of your role involves implementing rent arrears recovery and early intervention strategies to minimise outstanding debts, adhering to established policies and procedures. Your duties will encompass ensuring the cleanliness and maintenance of the designated area, addressing any unresolved local issues in collaboration with other service providers, and conducting home visits and interviews with tenants as necessary, alongside the Local Housing Services Coordinator. Candidates must possess housing experience, including estate management and debt recovery, as well as proficiency in engaging with the public in various settings and producing written correspondence. Familiarity with relevant legislation such as the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act is essential. Flexibility to work evenings and weekends when required is necessary, and possession of a national certificate level qualification in Housing, Business Studies, or equivalent, as well as a valid driving license, is preferred. The role is offering: - Competitive rates - Hybrid working (2 x pw on site) - Initial 3 month contract with the opportunity to extend further (performance related) Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Benefits Assessment Officer Northampton - Remote Role Job Role To administer Housing Benefit and Council Tax Reduction new claims and change in circumstances efficiently and promptly to minimise fraud and overpayments and to maximise subsidy income to the Council, in accordance with government legislation, and corporate priorities. Main accountabilities Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit. Provide a high quality and customer focused service giving advice on Housing Benefit, Council Tax Reduction, Universal Credit and wider Welfare Benefits and Welfare Reform through face to face interviews, telephone, electronic channels and home visits as required. Communicate and liaise with landlords, Debt and Welfare Benefit team, Housing, Revenues, the Rent Service, DWP including Universal Credit Service Centre and other stakeholders to ensure entitlement is correct, vulnerable clients are supported and to maximise income. Ensure that overpayments are correctly identified and categorised in accordance with legislation and to maximise the subsidy income to the Council. Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met and to identify possible fraudulent cases, refer to Corporate Fraud team and provide information and evidence as required.
Apr 16, 2024
Contract
Benefits Assessment Officer Northampton - Remote Role Job Role To administer Housing Benefit and Council Tax Reduction new claims and change in circumstances efficiently and promptly to minimise fraud and overpayments and to maximise subsidy income to the Council, in accordance with government legislation, and corporate priorities. Main accountabilities Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit. Provide a high quality and customer focused service giving advice on Housing Benefit, Council Tax Reduction, Universal Credit and wider Welfare Benefits and Welfare Reform through face to face interviews, telephone, electronic channels and home visits as required. Communicate and liaise with landlords, Debt and Welfare Benefit team, Housing, Revenues, the Rent Service, DWP including Universal Credit Service Centre and other stakeholders to ensure entitlement is correct, vulnerable clients are supported and to maximise income. Ensure that overpayments are correctly identified and categorised in accordance with legislation and to maximise the subsidy income to the Council. Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met and to identify possible fraudulent cases, refer to Corporate Fraud team and provide information and evidence as required.
Housing Officer Cardiff, Wales Full time, Temporary Ongoing Contract 20 - 24 per hour Do you want to work in a dynamic role dealing with income, allocations and housing management? Our client is looking for a Housing Officer, to assist in a service providing advice and information to their customers. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you believe that you are well-suited to the role of Housing Officer, please apply now. For additional information contact Harry Rigby at the Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 16, 2024
Seasonal
Housing Officer Cardiff, Wales Full time, Temporary Ongoing Contract 20 - 24 per hour Do you want to work in a dynamic role dealing with income, allocations and housing management? Our client is looking for a Housing Officer, to assist in a service providing advice and information to their customers. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, Anti-Social behaviour, Succession Requests and Estate Inspections The successful candidate will have: Experience working within Housing (Desirable) Full UK Drivers license and own vehicle If you believe that you are well-suited to the role of Housing Officer, please apply now. For additional information contact Harry Rigby at the Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Site Manager Jobs I Social Housing I North West I Short / Long Term Available I Instant Starts Your new company Your New Companies have over 25 years of experience in various sectors including education, housing, health, commercial, and industrial. They undertake refurbishment (including listed buildings), design, and construction work across the North West. The company prides itself on the dedication and skills of its people, investing heavily in training and people development. They are experts in combining construction contracting with the achievement of sustainable communities. They have long-standing partnerships with their supply chain and construction consultants, ensuring design flexibility, outstanding levels of quality, controlled costs, and high standards of Health and Safety. They specialise in social housing responsive, planned, and cyclical maintenance for Registered Housing Providers throughout the North West, Midlands, and areas of Yorkshire. Their projects include new builds and refurbishments in both construction and social housing, with previous schemes including hospitals, hospices, schools, commercial premises, police stations, and prisons. Your new role As a Social Housing Site Manager, you will be responsible for overseeing kitchen and bathroom replacement schemes in social housing properties. Your key responsibilities will include: Project Management: Oversee all aspects of the kitchen and bathroom replacement projects, ensuring they are completed on time and within budget. Quality Control: Ensure all work is carried out to the highest standards of quality, in compliance with relevant regulations and guidelines. Team Leadership: Manage a team of contractors and tradespeople, providing guidance and support as needed. Communication: Liaise with tenants, housing officers, and other stakeholders to keep them informed about the progress of the projects. Health and Safety: Ensure all work is carried out in a safe manner, in compliance with health and safety regulations. Problem Solving: Address any issues or problems that arise during the projects, finding effective solutions. What you'll need to succeed SMSTS, First Aid, CSCS Proven experience as a Site Manager, preferably within the social housing sector. Knowledge of kitchen and bathroom installations. Excellent leadership and communication skills. Strong problem-solving abilities. A relevant qualification in construction or project management would be advantageous. What you'll get in return Weekly Pay Competitive Rate Short / Long Term Work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 16, 2024
Seasonal
Site Manager Jobs I Social Housing I North West I Short / Long Term Available I Instant Starts Your new company Your New Companies have over 25 years of experience in various sectors including education, housing, health, commercial, and industrial. They undertake refurbishment (including listed buildings), design, and construction work across the North West. The company prides itself on the dedication and skills of its people, investing heavily in training and people development. They are experts in combining construction contracting with the achievement of sustainable communities. They have long-standing partnerships with their supply chain and construction consultants, ensuring design flexibility, outstanding levels of quality, controlled costs, and high standards of Health and Safety. They specialise in social housing responsive, planned, and cyclical maintenance for Registered Housing Providers throughout the North West, Midlands, and areas of Yorkshire. Their projects include new builds and refurbishments in both construction and social housing, with previous schemes including hospitals, hospices, schools, commercial premises, police stations, and prisons. Your new role As a Social Housing Site Manager, you will be responsible for overseeing kitchen and bathroom replacement schemes in social housing properties. Your key responsibilities will include: Project Management: Oversee all aspects of the kitchen and bathroom replacement projects, ensuring they are completed on time and within budget. Quality Control: Ensure all work is carried out to the highest standards of quality, in compliance with relevant regulations and guidelines. Team Leadership: Manage a team of contractors and tradespeople, providing guidance and support as needed. Communication: Liaise with tenants, housing officers, and other stakeholders to keep them informed about the progress of the projects. Health and Safety: Ensure all work is carried out in a safe manner, in compliance with health and safety regulations. Problem Solving: Address any issues or problems that arise during the projects, finding effective solutions. What you'll need to succeed SMSTS, First Aid, CSCS Proven experience as a Site Manager, preferably within the social housing sector. Knowledge of kitchen and bathroom installations. Excellent leadership and communication skills. Strong problem-solving abilities. A relevant qualification in construction or project management would be advantageous. What you'll get in return Weekly Pay Competitive Rate Short / Long Term Work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Do you have solid experience within housing, specifically within rent arrears? Are you a confident communicator who enjoys dealing with complex queries? If so, then we have the role for you! Our client based in Bracknell are looking for a strong and confident communicator to come and join their team on a temporary basis for 12 weeks. You will act as the point of contact dealing with high complex queries and complaints from customers relating to service charges, debt, and evictions if necessary. We are looking for someone who enjoys tackling problems whilst providing high customer satisfaction. It is essential to have previous experience working within property and rent arrears. Responsibilities include, however are not limited to: Working alongside other departments managing compliance and complaints Manage all income recovery activity and carry out site visits in needed Action and resolve any customer queries Refer any customer queries to a specialist department If needed Provide benefit advice to customers such as processing claims Process transactions online Bring new ideas to the table on ways to improve customers experiences Title: Customer Service Rent Officer - Temporary Position Location: Bracknell, fully office based with free parking on the premises Hourly rate: 13.65 per hour Working Hours: Monday - Thursday: 9:00 am - 5:00 pm and Fridays 9:00 am - 4:30 pm, totalling 37 hours Start/End date: ASAP for 12 weeks Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 16, 2024
Seasonal
Do you have solid experience within housing, specifically within rent arrears? Are you a confident communicator who enjoys dealing with complex queries? If so, then we have the role for you! Our client based in Bracknell are looking for a strong and confident communicator to come and join their team on a temporary basis for 12 weeks. You will act as the point of contact dealing with high complex queries and complaints from customers relating to service charges, debt, and evictions if necessary. We are looking for someone who enjoys tackling problems whilst providing high customer satisfaction. It is essential to have previous experience working within property and rent arrears. Responsibilities include, however are not limited to: Working alongside other departments managing compliance and complaints Manage all income recovery activity and carry out site visits in needed Action and resolve any customer queries Refer any customer queries to a specialist department If needed Provide benefit advice to customers such as processing claims Process transactions online Bring new ideas to the table on ways to improve customers experiences Title: Customer Service Rent Officer - Temporary Position Location: Bracknell, fully office based with free parking on the premises Hourly rate: 13.65 per hour Working Hours: Monday - Thursday: 9:00 am - 5:00 pm and Fridays 9:00 am - 4:30 pm, totalling 37 hours Start/End date: ASAP for 12 weeks Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.