Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Building Services industry. HV Authorised Person (Preferable). Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. (Desirable) Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Apr 19, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Building Services industry. HV Authorised Person (Preferable). Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. (Desirable) Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Weatherford have some exciting opportunities for experienced Product Line Quality Leaders to join various Product Line teams on a global basis. Although the job states a certain location (ie Houston, Texas), we would be open to considering candidates in other locations providing there is a main Weatherford Facility within a reasonable distance. The Global PL Quality Leader is responsible and accountable for driving quality execution globally for the designated Product Lines. While Global Service Delivery Leaders will be responsible for OCP, PSRP and Technical Work Instructions, the Global PL Quality Leaders will be responsible to collaborate with and support the Global Service Delivery Leaders to drive simplification, clarity and ease of execution for R&M and Operational technicians. The Global PL Quality Leaders will coordinate closely with the Area and Country Quality Managers as well as the PL Quality Leaders in the GeoZones to ensure the OCPs and PSRPs are executed and lessons are shared. As applicable, the Global PL Quality leaders will collaborate with Engineering based on incident results to error proof tools, systems, and processes to prevent future failure modes or defects. This role will be responsible to create and monitor leading and lagging tools that will help to promote higher levels of quality with the segment. This position will report to the Quality function (specifically to the Director - PL Quality) with a strong dotted line to their respective Product Line VP to support the product line(s) with their product line expertise, driving quality improvements, reduced NPT, and improved margins within the product lines(s). ROLES & RESPONSIBILITIES: SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations. QUALITY Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System Maintains quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. In conjunction with the GeoZone Quality team members and R&M Quality, implement a quality program and systems to ensure continuous improvement and conformity of products and services to internal and external client and industry quality standards. Coordinate with the Quality function and product line to maintain, communicate and implement Quality Management System (QMS) in R&M and operations. OPERATIONS Support Global Service Delivery with Quality inputs to ensure OCPs and Quality Plans are built for 3 levels of operational complexity required for operational success and to enable consistent high-quality services. Identify and fix system and procedural gaps through analyses of cross GeoZone Product Line incident reports and failures. Ensure quality processes including work instructions, operational control plans, or other process critical to product and service quality are clear, concise, and value added. Collaborate with Global Service Delivery Leaders to make applicable changes to drive simplicity, clarity, and ease of execution. Implement prevention-based quality tools and mindset - Quality as a superordinate value, lead FMEA failure mode effects analysis (in the design phase of NPI and process development), Process Controls like SPC, DOE design of experiments, measurement of process capability, Poke-Yoke to engineer out potential failure modes, reduction of process drift to reduce sources of variation and to drive uniformity of process outcomes. Ensure Product Line adheres to OEPS global procedures and requirements - example: MOC, Incident reporting. Drive simplification and standardization of OEPS work instructions as part of the OEPS simplification project and on an ongoing basis. Lead reliability projects to reduce common cause failure modes in our products, services, and solutions. Define CTQs critical to quality and CTPs critical to process - flow down requirements into quality plans and measurement system. Champion DMAIC (define, measure, analyze, improve and control) methodology into organization. Champion the sharing of best practices across GZs and within product line. Lead deployment of advanced technical tools like process mapping, histogram, pareto chart, process summary worksheets, cause & effects diagram, scatter diagram, affinity diagram, control charts. Create leading and lagging tools to help promote higher levels of quality within the Product Line (Dashboards, Project Readiness Assessment). Responsible and accountable for Global Product Line notifications (alerts, bulletins, changes in documentation) - ensure acknowledgement and provide clarity as needed. Responsible to provide technical support for PC1 reviews where needed; ensure GeoZone PL Quality Leaders are effectively fixing corrective actions. Participate and advise on PC2s as available and/or requested. Understand major drivers of Cost of Poor Quality (COPQ) within Product Lines by GeoZone or across GeoZones and ensure we are driving actions by GeoZone or globally to make sustainable improvements in our quality as well as in our margins. Responsible and accountable to reduce Cost of Poor Quality globally as a percent of revenue. Responsible and accountable to drive analytics to identify potential common product or services related issues across GeoZones; share findings, share lessons learned. Collaborate with Engineering to error-proof tools, product design, systems, and processes based on factual findings from incident reviews. Responsible and accountable to develop standardized calibration plans for common tools across product lines. Support implementation of new Calibration system; ensure product line calibration data is accurate and transferred between systems. Support SWAT team Quality efforts as requested. COMMUNICATION Serves and maintains effective communications with all key stakeholders both internal, including Quality, Global Product Line GPL, Global Service Delivery, and where appropriate external. As requested by the Director - PL Quality and VP Product line, support client visits and constant communication to demonstrate our commitment and promote the Weatherford Quality and HSE process. Regularly and clearly communicate status of annual objectives . click apply for full job details
Apr 15, 2024
Full time
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Weatherford have some exciting opportunities for experienced Product Line Quality Leaders to join various Product Line teams on a global basis. Although the job states a certain location (ie Houston, Texas), we would be open to considering candidates in other locations providing there is a main Weatherford Facility within a reasonable distance. The Global PL Quality Leader is responsible and accountable for driving quality execution globally for the designated Product Lines. While Global Service Delivery Leaders will be responsible for OCP, PSRP and Technical Work Instructions, the Global PL Quality Leaders will be responsible to collaborate with and support the Global Service Delivery Leaders to drive simplification, clarity and ease of execution for R&M and Operational technicians. The Global PL Quality Leaders will coordinate closely with the Area and Country Quality Managers as well as the PL Quality Leaders in the GeoZones to ensure the OCPs and PSRPs are executed and lessons are shared. As applicable, the Global PL Quality leaders will collaborate with Engineering based on incident results to error proof tools, systems, and processes to prevent future failure modes or defects. This role will be responsible to create and monitor leading and lagging tools that will help to promote higher levels of quality with the segment. This position will report to the Quality function (specifically to the Director - PL Quality) with a strong dotted line to their respective Product Line VP to support the product line(s) with their product line expertise, driving quality improvements, reduced NPT, and improved margins within the product lines(s). ROLES & RESPONSIBILITIES: SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations. QUALITY Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System Maintains quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. In conjunction with the GeoZone Quality team members and R&M Quality, implement a quality program and systems to ensure continuous improvement and conformity of products and services to internal and external client and industry quality standards. Coordinate with the Quality function and product line to maintain, communicate and implement Quality Management System (QMS) in R&M and operations. OPERATIONS Support Global Service Delivery with Quality inputs to ensure OCPs and Quality Plans are built for 3 levels of operational complexity required for operational success and to enable consistent high-quality services. Identify and fix system and procedural gaps through analyses of cross GeoZone Product Line incident reports and failures. Ensure quality processes including work instructions, operational control plans, or other process critical to product and service quality are clear, concise, and value added. Collaborate with Global Service Delivery Leaders to make applicable changes to drive simplicity, clarity, and ease of execution. Implement prevention-based quality tools and mindset - Quality as a superordinate value, lead FMEA failure mode effects analysis (in the design phase of NPI and process development), Process Controls like SPC, DOE design of experiments, measurement of process capability, Poke-Yoke to engineer out potential failure modes, reduction of process drift to reduce sources of variation and to drive uniformity of process outcomes. Ensure Product Line adheres to OEPS global procedures and requirements - example: MOC, Incident reporting. Drive simplification and standardization of OEPS work instructions as part of the OEPS simplification project and on an ongoing basis. Lead reliability projects to reduce common cause failure modes in our products, services, and solutions. Define CTQs critical to quality and CTPs critical to process - flow down requirements into quality plans and measurement system. Champion DMAIC (define, measure, analyze, improve and control) methodology into organization. Champion the sharing of best practices across GZs and within product line. Lead deployment of advanced technical tools like process mapping, histogram, pareto chart, process summary worksheets, cause & effects diagram, scatter diagram, affinity diagram, control charts. Create leading and lagging tools to help promote higher levels of quality within the Product Line (Dashboards, Project Readiness Assessment). Responsible and accountable for Global Product Line notifications (alerts, bulletins, changes in documentation) - ensure acknowledgement and provide clarity as needed. Responsible to provide technical support for PC1 reviews where needed; ensure GeoZone PL Quality Leaders are effectively fixing corrective actions. Participate and advise on PC2s as available and/or requested. Understand major drivers of Cost of Poor Quality (COPQ) within Product Lines by GeoZone or across GeoZones and ensure we are driving actions by GeoZone or globally to make sustainable improvements in our quality as well as in our margins. Responsible and accountable to reduce Cost of Poor Quality globally as a percent of revenue. Responsible and accountable to drive analytics to identify potential common product or services related issues across GeoZones; share findings, share lessons learned. Collaborate with Engineering to error-proof tools, product design, systems, and processes based on factual findings from incident reviews. Responsible and accountable to develop standardized calibration plans for common tools across product lines. Support implementation of new Calibration system; ensure product line calibration data is accurate and transferred between systems. Support SWAT team Quality efforts as requested. COMMUNICATION Serves and maintains effective communications with all key stakeholders both internal, including Quality, Global Product Line GPL, Global Service Delivery, and where appropriate external. As requested by the Director - PL Quality and VP Product line, support client visits and constant communication to demonstrate our commitment and promote the Weatherford Quality and HSE process. Regularly and clearly communicate status of annual objectives . click apply for full job details
Soft Services FM CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located at Stockport. The successful candidate is responsible for the coordination of FM & Soft Services to site to meet SLA requirements and key performance indicators. Key skills Leadership Coordination Communication Time management Team management Project management Role Summary: Work with management to ensure training plans are in place and implemented Leading, coaching, developing and mentoring to on site cleaning and portering teams Maintain the image, appearance and professional standing of CBRE GWS technical team at all times Supervision of the cleaning and portering team and governance over the Security, Catering, Grounds, Pets control, Waste, technical representative out of hours. Act as point of contact for all soft service delivery Attend meetings to fulfil the role, such as weekly client meeting, daily planning, service insight reviews Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to Hard Services Supervisor Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board. Updating and managing of elogbooks for soft services records Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card Duties: Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed. Safe System of Work system to be followed, understood and implemented for each of your team members in their day to day activities Lead in shift training by scenarios and lessons learnt; knowledge from O&M's on site drawings. Operate critical plant where authorised Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors Carry out toolbox talks, workplace assessments and audits at required frequencies supporting Hard Services Supervisor as required Adherence to CBRE GWS business processes and procedures with correct financial approvals. Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE) Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with QHSE requirements as outlined within the SLA Report all accidents, occupational illnesses and emergencies in relevant books / documentation Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Co-ordinate site waste and recycling arrangements Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the operational team as defined by line management Other activities and responsibilities may be individually defined Experience Required: Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Excellent IT literacy skills in MS Outlook, Word, Excel and Power Point Self-motivated and resourceful. Ability to manage and understand catering and security processes. Good administrative skills Well organised with excellent time keeping. Strong ability to lead and motivate team. Good prioritisation and planning skills Customer services experience Ability to communicate at all levels
Apr 15, 2024
Full time
Soft Services FM CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Site Supervisor to join the team located at Stockport. The successful candidate is responsible for the coordination of FM & Soft Services to site to meet SLA requirements and key performance indicators. Key skills Leadership Coordination Communication Time management Team management Project management Role Summary: Work with management to ensure training plans are in place and implemented Leading, coaching, developing and mentoring to on site cleaning and portering teams Maintain the image, appearance and professional standing of CBRE GWS technical team at all times Supervision of the cleaning and portering team and governance over the Security, Catering, Grounds, Pets control, Waste, technical representative out of hours. Act as point of contact for all soft service delivery Attend meetings to fulfil the role, such as weekly client meeting, daily planning, service insight reviews Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to Hard Services Supervisor Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board. Updating and managing of elogbooks for soft services records Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card Duties: Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed. Safe System of Work system to be followed, understood and implemented for each of your team members in their day to day activities Lead in shift training by scenarios and lessons learnt; knowledge from O&M's on site drawings. Operate critical plant where authorised Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors Carry out toolbox talks, workplace assessments and audits at required frequencies supporting Hard Services Supervisor as required Adherence to CBRE GWS business processes and procedures with correct financial approvals. Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE) Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with QHSE requirements as outlined within the SLA Report all accidents, occupational illnesses and emergencies in relevant books / documentation Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Co-ordinate site waste and recycling arrangements Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the operational team as defined by line management Other activities and responsibilities may be individually defined Experience Required: Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Excellent IT literacy skills in MS Outlook, Word, Excel and Power Point Self-motivated and resourceful. Ability to manage and understand catering and security processes. Good administrative skills Well organised with excellent time keeping. Strong ability to lead and motivate team. Good prioritisation and planning skills Customer services experience Ability to communicate at all levels
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an experienced Regional Building Performance & Energy Manager with an Engineering background to be part of a global team to deliver Energy-saving initiatives from end to end in region, based in London. Key Responsibilities: Oversee the operation and maintenance of cloud-based smart building platforms, ensuring their reliability and accuracy. Collaborate with IT and building automation teams to integrate smart building platforms with existing systems. Stay updated on emerging smart building technologies and recommend enhancements to improve performance. Utilize energy analytics tools to collect, analyse, and interpret data related to building performance and energy consumption. Identify trends, patterns, and opportunities for energy efficiency improvements and cost savings. Develop strategies, initiatives, and action plans to optimize building performance and reduce energy consumption. Establish key performance indicators (KPIs) to measure and monitor building performance metrics. Generate reports and presentations summarizing performance data, trends, and actionable recommendations. Present findings to stakeholders, including senior management, and provide guidance for decision-making processes. Collaborate with building operators, facility managers, and vendors to implement energy efficiency projects and initiatives. Foster strong relationships with internal and external stakeholders to drive alignment and support for energy conservation goals. Provide guidance and training to building operators and staff on utilizing smart building platforms effectively. Use Engineering expertise to provide technical oversight, project integration, and project management of initiatives that are executed. Maintain a thorough understanding of corporate energy strategy and legal, statutory, and technical issues that affect the client's premises. Keep abreast of Energy Market developments and changes, ensuring that the client complies with all Energy-Related Legislation. Develop and implement with the client, the overall strategy for energy requirements, to meet the strategic intent of the organisation and represent the Energy Department in all areas of the business. Promote policy and achievements to emphasize how they contribute to its success. Develop and implement strategic briefs for design guides /standards to meet the client objectives and brief client departments accordingly. Provide monitoring and verification through the full cycle of the project to achieve cost and energy-efficient solutions. Validate and challenge where necessary the consumption figures in relation to Utility Billing. Implement and maintain processes and procedures to achieve economic cost in use Maintain a current level of utility market intelligence. Plan, monitor, and achieve consumption/emission targets Qualifications and Experience: Minimum 5 years' experience in energy management Chartered Engineer or equivalent status in Building Services Engineering, mechanical, electrical, and related subjects An appropriate energy-related qualification or equivalent in building services engineering. (to Degree level or higher) NABERS, LEED, etc. certification is a plus. Extensive knowledge of the principal techniques and technologies which support the efficient use of energy. Competency in current benchmark techniques and statistical analysis Working knowledge of M&T software Project management experience Understand the principles behind HVAC, refrigeration, and Lighting operation and system design/integration. Extensive working knowledge of smart platforms, BMS, or similar software and control theory Capable of preparing fully costed energy efficiency proposals and reports Ability to carry out full energy surveys and feasibility studies of energy technologies. Knowledge of customer operations, business drivers, financials and specialist sources of information, and legislative requirements where necessary. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 10, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an experienced Regional Building Performance & Energy Manager with an Engineering background to be part of a global team to deliver Energy-saving initiatives from end to end in region, based in London. Key Responsibilities: Oversee the operation and maintenance of cloud-based smart building platforms, ensuring their reliability and accuracy. Collaborate with IT and building automation teams to integrate smart building platforms with existing systems. Stay updated on emerging smart building technologies and recommend enhancements to improve performance. Utilize energy analytics tools to collect, analyse, and interpret data related to building performance and energy consumption. Identify trends, patterns, and opportunities for energy efficiency improvements and cost savings. Develop strategies, initiatives, and action plans to optimize building performance and reduce energy consumption. Establish key performance indicators (KPIs) to measure and monitor building performance metrics. Generate reports and presentations summarizing performance data, trends, and actionable recommendations. Present findings to stakeholders, including senior management, and provide guidance for decision-making processes. Collaborate with building operators, facility managers, and vendors to implement energy efficiency projects and initiatives. Foster strong relationships with internal and external stakeholders to drive alignment and support for energy conservation goals. Provide guidance and training to building operators and staff on utilizing smart building platforms effectively. Use Engineering expertise to provide technical oversight, project integration, and project management of initiatives that are executed. Maintain a thorough understanding of corporate energy strategy and legal, statutory, and technical issues that affect the client's premises. Keep abreast of Energy Market developments and changes, ensuring that the client complies with all Energy-Related Legislation. Develop and implement with the client, the overall strategy for energy requirements, to meet the strategic intent of the organisation and represent the Energy Department in all areas of the business. Promote policy and achievements to emphasize how they contribute to its success. Develop and implement strategic briefs for design guides /standards to meet the client objectives and brief client departments accordingly. Provide monitoring and verification through the full cycle of the project to achieve cost and energy-efficient solutions. Validate and challenge where necessary the consumption figures in relation to Utility Billing. Implement and maintain processes and procedures to achieve economic cost in use Maintain a current level of utility market intelligence. Plan, monitor, and achieve consumption/emission targets Qualifications and Experience: Minimum 5 years' experience in energy management Chartered Engineer or equivalent status in Building Services Engineering, mechanical, electrical, and related subjects An appropriate energy-related qualification or equivalent in building services engineering. (to Degree level or higher) NABERS, LEED, etc. certification is a plus. Extensive knowledge of the principal techniques and technologies which support the efficient use of energy. Competency in current benchmark techniques and statistical analysis Working knowledge of M&T software Project management experience Understand the principles behind HVAC, refrigeration, and Lighting operation and system design/integration. Extensive working knowledge of smart platforms, BMS, or similar software and control theory Capable of preparing fully costed energy efficiency proposals and reports Ability to carry out full energy surveys and feasibility studies of energy technologies. Knowledge of customer operations, business drivers, financials and specialist sources of information, and legislative requirements where necessary. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Manager to join a Financial Services Client account team. The role is primarily to lead the account-based H&S team in ensuring first class health and safety support to our client in the region, helping ensure their business is compliant with all applicable legal and other H&S requirements and driving a positive H&S culture. The EMEA HSE Manager will also deliver and implement the CBRE Health, Safety and Environmental and Quality Strategy for the UK & Ireland client locations, supporting operational teams and delivering measurable improvements in health, safety, and environmental performance. Key Responsibilities: Set the strategy, leading, and supporting initiatives and best practice activities in all areas of H&S management, promoting & maintaining the behaviours and core values of the business. The development, implementation, maintenance, and continuous improvement of the client's H&S management system. Acting as the 'Competent person' for the Client, in the UK & Ireland (statutory required role, can be someone external to the organisation) Provision of advice, guidance and support to senior managers in discharging their duties, including their responsibilities under the H&S management system Consult and communicate H&S matters with stakeholders. Management and oversight of all H&S programmes including Ergonomic training, assessment and support; Eco Online ePermits; emergency procedures, First aider and Fire Marshall teams; external statutory audits/assessments. Support the EMEA HSE Advisor in completing reactive/operational tasks. Manage all H&S related vendors - both Client and CBRE suppliers Produce monthly H&S performance reports. Manage the accident reporting and investigation process. Undertake management reviews with and on behalf of senior management. Undertake accident reporting and investigation. Conduct H&S audits and inspections across the client sites in the region Manage the H&S team (Advisor and Administrator) Support the UK & Ireland account team with CBRE QHSE responsibilities. Proactively monitor QHSE performance to ensure that Client offices and CBRE operational delivery is maintained in line with statutory requirements and in accordance with all relevant QHSE policies. Support account based CBRE managers in ensuring that all CBRE QHSE standards and processes are delivered in line with requirements including regular monitoring of the Training Matrix; QHSE Logbook self-assessment completion; RAD tool use; Harbour Observations and close-out of actions. Ensure that all relevant QHSE initiatives are successfully implemented on the account. Support line managers in the reporting of all accidents/incidents, effective investigations, where necessary and ensure that any identified corrective actions are implemented, as agreed. Support the development and delivery of relevant communications, presentations and training material to regional operational teams so that those working on the account remain competent and up to date with relevant changes. Attendance at relevant CBRE QHSE meetings to share performance data, agree action plans to address weaknesses, promote initiatives and drive continual improvement in QHSE Support and participate in QHSE audits and inspections in line with agreed schedules, and ensure that corrective actions are implemented, as appropriate. Input to monthly reporting via the global account management and QHSE Sector teams Essential Skills: Minimum Level 6 qualification in Occupational Health & Safety Management, and significant and relevant post qualification experience Chartered Member of the Institute of Occupational Health or equivalent Experience of managing H&S for an organisation at a strategic level Conversant with ISO 9001 / 14001 / 45001 High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing with excellent motivational and influencing skills. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Event investigation & analysis including root cause analysis. Development and delivery of QHSE training Excellent verbal and written communication skills Numerate with a high degree of computer literacy. Experience working in Financial Sector or Property and Facilities Management environment. Formal qualification in environmental management Relevant auditing qualification and experience About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Manager to join a Financial Services Client account team. The role is primarily to lead the account-based H&S team in ensuring first class health and safety support to our client in the region, helping ensure their business is compliant with all applicable legal and other H&S requirements and driving a positive H&S culture. The EMEA HSE Manager will also deliver and implement the CBRE Health, Safety and Environmental and Quality Strategy for the UK & Ireland client locations, supporting operational teams and delivering measurable improvements in health, safety, and environmental performance. Key Responsibilities: Set the strategy, leading, and supporting initiatives and best practice activities in all areas of H&S management, promoting & maintaining the behaviours and core values of the business. The development, implementation, maintenance, and continuous improvement of the client's H&S management system. Acting as the 'Competent person' for the Client, in the UK & Ireland (statutory required role, can be someone external to the organisation) Provision of advice, guidance and support to senior managers in discharging their duties, including their responsibilities under the H&S management system Consult and communicate H&S matters with stakeholders. Management and oversight of all H&S programmes including Ergonomic training, assessment and support; Eco Online ePermits; emergency procedures, First aider and Fire Marshall teams; external statutory audits/assessments. Support the EMEA HSE Advisor in completing reactive/operational tasks. Manage all H&S related vendors - both Client and CBRE suppliers Produce monthly H&S performance reports. Manage the accident reporting and investigation process. Undertake management reviews with and on behalf of senior management. Undertake accident reporting and investigation. Conduct H&S audits and inspections across the client sites in the region Manage the H&S team (Advisor and Administrator) Support the UK & Ireland account team with CBRE QHSE responsibilities. Proactively monitor QHSE performance to ensure that Client offices and CBRE operational delivery is maintained in line with statutory requirements and in accordance with all relevant QHSE policies. Support account based CBRE managers in ensuring that all CBRE QHSE standards and processes are delivered in line with requirements including regular monitoring of the Training Matrix; QHSE Logbook self-assessment completion; RAD tool use; Harbour Observations and close-out of actions. Ensure that all relevant QHSE initiatives are successfully implemented on the account. Support line managers in the reporting of all accidents/incidents, effective investigations, where necessary and ensure that any identified corrective actions are implemented, as agreed. Support the development and delivery of relevant communications, presentations and training material to regional operational teams so that those working on the account remain competent and up to date with relevant changes. Attendance at relevant CBRE QHSE meetings to share performance data, agree action plans to address weaknesses, promote initiatives and drive continual improvement in QHSE Support and participate in QHSE audits and inspections in line with agreed schedules, and ensure that corrective actions are implemented, as appropriate. Input to monthly reporting via the global account management and QHSE Sector teams Essential Skills: Minimum Level 6 qualification in Occupational Health & Safety Management, and significant and relevant post qualification experience Chartered Member of the Institute of Occupational Health or equivalent Experience of managing H&S for an organisation at a strategic level Conversant with ISO 9001 / 14001 / 45001 High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing with excellent motivational and influencing skills. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Event investigation & analysis including root cause analysis. Development and delivery of QHSE training Excellent verbal and written communication skills Numerate with a high degree of computer literacy. Experience working in Financial Sector or Property and Facilities Management environment. Formal qualification in environmental management Relevant auditing qualification and experience About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in London. The successful candidate will manage the integration between Property Management and Hospitality Services on behalf of the client thus ensuring a superior client experience. Key Responsibilities: Oversight of office spaces as well as users' journey and experience across the building Working closely with client On Site Solutions (OSS) senior stakeholders Point of escalation for operational issues across campus both UK and rest of EMEA Manage/ support implementation of agreed initiatives to ensure that the goal is achieved to specification, timescale, and budget. Support teams in the management of Hospitality vendors across EMEA using KPIs and industry knowledge. Support new site transitions including onboarding of hospitality vendors where needed. Ensure quality, statutory, and legislative compliance and consistency of service via delivery work streams, in alignment with client expectations. Develop and manage client On Site Solutions (OSS) service delivery, maintaining operational and commercial compliance in accordance with client and CBRE expectations. Continually seek to improve client satisfaction, demonstrated through approved key performance indicators and maintaining current performance levels in an ever-changing business environment Demonstrate sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy Closely work across all clients On Site Solutions (OSS) service lines in a collaborative manner Provide problem solving solutions to client team. Create and maintain strong and positive relationships across all clients On Site Solutions (OSS) service lines. Support to EMEA sites as needed. Raise, review and approval of permits. Building Users' Experience & Engagement Communication across all building's users and senior on-floor stakeholders on all client On Site Solutions (OSS) activities taking place that have a business impact. Users' engagement and support across all divisional spaces To actively support and facilitate divisional initiatives as needed and requested. Point of escalation for the building's occupants with any client On Site Solutions (OSS) operational queries/issues (PTC, London) Vendors & Contractors Management Vendors support from a client On Site Solutions (OSS) perspective of ad hoc services available in Plumtree Court Facilitating/ managing vendors contractors' access to PTC Client One Site Solutions (OSS) support for ad hoc requests Management of vendors/ contractors (and budgets) in line with client service delivery expectations Oversee outputs from vendor working to improve and manage the end-to-end process, agree formal service levels, review the Visitor journey / experience. Events & VIP Visits Management of requests for FM service delivery for events taking place in PTC Encourage collaboration and cooperation across all vendors/ teams. Coordinating necessary FM & Engineering activities with CBRE operational/ management teams to ensure effective 'joined up' delivery of services. Requesting quotes, managing, and gaining approvals for ad hoc FM and Engineering services that entail costs. Raising FM POs according to costs occurred and tracking to budget. Closely work with hospitality and events teams to resolve any operational FM/ Engineering issues across conference centre and hospitality spaces. Collaborating with hospitality/ events team on building new processes and procedures spanning across all vendors/ spaces Essential Skills: Strong Customer Service background with previous experience in 4/5-star Hospitality/FM industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Diplomacy in a demanding, fast-moving customer focused environment Ability to interact successfully at all levels of seniority within client account/the firm. Excellent communication skills Excellent Microsoft Office skills i.e., Excel and PowerPoint Experience in managing budgets. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor Flexible, team orientated and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in London. The successful candidate will manage the integration between Property Management and Hospitality Services on behalf of the client thus ensuring a superior client experience. Key Responsibilities: Oversight of office spaces as well as users' journey and experience across the building Working closely with client On Site Solutions (OSS) senior stakeholders Point of escalation for operational issues across campus both UK and rest of EMEA Manage/ support implementation of agreed initiatives to ensure that the goal is achieved to specification, timescale, and budget. Support teams in the management of Hospitality vendors across EMEA using KPIs and industry knowledge. Support new site transitions including onboarding of hospitality vendors where needed. Ensure quality, statutory, and legislative compliance and consistency of service via delivery work streams, in alignment with client expectations. Develop and manage client On Site Solutions (OSS) service delivery, maintaining operational and commercial compliance in accordance with client and CBRE expectations. Continually seek to improve client satisfaction, demonstrated through approved key performance indicators and maintaining current performance levels in an ever-changing business environment Demonstrate sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy Closely work across all clients On Site Solutions (OSS) service lines in a collaborative manner Provide problem solving solutions to client team. Create and maintain strong and positive relationships across all clients On Site Solutions (OSS) service lines. Support to EMEA sites as needed. Raise, review and approval of permits. Building Users' Experience & Engagement Communication across all building's users and senior on-floor stakeholders on all client On Site Solutions (OSS) activities taking place that have a business impact. Users' engagement and support across all divisional spaces To actively support and facilitate divisional initiatives as needed and requested. Point of escalation for the building's occupants with any client On Site Solutions (OSS) operational queries/issues (PTC, London) Vendors & Contractors Management Vendors support from a client On Site Solutions (OSS) perspective of ad hoc services available in Plumtree Court Facilitating/ managing vendors contractors' access to PTC Client One Site Solutions (OSS) support for ad hoc requests Management of vendors/ contractors (and budgets) in line with client service delivery expectations Oversee outputs from vendor working to improve and manage the end-to-end process, agree formal service levels, review the Visitor journey / experience. Events & VIP Visits Management of requests for FM service delivery for events taking place in PTC Encourage collaboration and cooperation across all vendors/ teams. Coordinating necessary FM & Engineering activities with CBRE operational/ management teams to ensure effective 'joined up' delivery of services. Requesting quotes, managing, and gaining approvals for ad hoc FM and Engineering services that entail costs. Raising FM POs according to costs occurred and tracking to budget. Closely work with hospitality and events teams to resolve any operational FM/ Engineering issues across conference centre and hospitality spaces. Collaborating with hospitality/ events team on building new processes and procedures spanning across all vendors/ spaces Essential Skills: Strong Customer Service background with previous experience in 4/5-star Hospitality/FM industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Diplomacy in a demanding, fast-moving customer focused environment Ability to interact successfully at all levels of seniority within client account/the firm. Excellent communication skills Excellent Microsoft Office skills i.e., Excel and PowerPoint Experience in managing budgets. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor Flexible, team orientated and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a UK Facilities Management Lead to join our client. The Facility Manager will be responsible for the delivery of services including maintenance & engineering, cleaning, catering, moves and changes, reception, switchboard, shuttle bus services, health & safety services, archiving and postal services, amongst others. You will also work closely with the security personnel for the site. Engineering, catering, cleaning, archiving, and shuttle bus services are contracted out services and the FM will be responsible for overseeing the operation of these contracts. Staff management skills are critical, and you will need to drive a culture of exceptional customer service to ensure service delivery of the highest standards. The Facility Manager will work closely with key customers, and you should be able to demonstrate effective management skills and techniques, be familiar with Microsoft systems and have an excellent eye for detail. The nature of the post will require you to think on your feet and provide creative solutions to a variety of challenges daily. Key Responsibilities: Provide effective leadership and management of the facilities management operational teams, including engineering & maintenance, cleaning, catering, post room services, reception & switchboard, grounds maintenance, security, transportation and administration to ensure effective day-to-day services; and that all buildings are maintained & served to exceptional standards. Manage Client landlord responsibilities for the Kent-based commercial (Weald Court) and residential properties. Ensure high standards of delivery, complying with CBRE and client policy & procedures as well as continually striving to improve processes and productivity. Oversee the planned maintenance regimes for all buildings, including critical engineering services. Assist in the project management of building maintenance and plant replacement projects and support the implementation of new projects. Implement management ideas and processes to achieve the groups' goals and objectives ensuring you support the overall plans and strategies of both the client and CBRE. With effective leadership and managerial skills, achieve and maintain high performance of the CBRE team while ensuring the department is adequately and appropriately staffed. When relevant, provide management of direct reports and work with People teams in relation to resourcing, development, and performance management. Ensure good channels of communication are open and that they provide an effective link between senior management and the teams. Ensure the catering team delivers excellent food, beverage, and hospitality services to all staff and visitors. Oversee space planning and moves and changes through regular meetings with the business groups that occupy the site to ensure increases in headcount are incorporated in short- and long-term planning. Ability to prepare business case documents - where changes or capex spend etc are required. Build strong relationships with business managers and senior stakeholders to encourage open communication to ensure early insight into changing requirements. Ensure the Business Continuity Plans for the site are in place and kept updated. In the event of an incident or emergency affecting the site be the first point of contact and be prepared to be called out during out-of-hours and at short notice. Use your detailed knowledge of the sites to manage the properties in the event of an incident or disaster to ensure minimum disruption to the business and direct the teams to ensure the building always remains open for business in the event of any emergency. Negotiate and retender contracts with outsourced providers, in collaboration with the wider CBRE support ensuring that any increased costs are justified and in line with inflation/external benchmarking. Prepare the annual capital expenditure budget and manage the departmental budget whilst you manage costs to ensure the best value is achieved. The base location will be Kingswood but there is a requirement to travel to London, Kent, and Isle of Wight on occasions. Experience and Qualifications Required: Extensive experience in a similar role providing facilities management services, ideally gained within a financial services environment. Passionate about the provision of the highest standards of customer service with a proven track record in delivering excellence. Proven people management skills, with the ability to motivate teams and affect changes required to drive performance and behaviours. Strong interpersonal skills to quickly build relationships with customers. Good basic understanding of M&E services, contracts management and financial management. Well organized and efficient with the ability to identify key issues and manage multiple, conflicting priorities on a daily basis. Good education with excellent written and verbal communication with the ability to communicate at all levels. Responsive, able to solve problems, make decisions, and follow through on actions quickly with minimum supervision and with strong attention to detail. Flexible, able to work well within a pressured, fast-moving and complex environment and able to work effectively in a team. Tenacious but with a balanced approach when dealing with colleagues and customers. About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 08, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a UK Facilities Management Lead to join our client. The Facility Manager will be responsible for the delivery of services including maintenance & engineering, cleaning, catering, moves and changes, reception, switchboard, shuttle bus services, health & safety services, archiving and postal services, amongst others. You will also work closely with the security personnel for the site. Engineering, catering, cleaning, archiving, and shuttle bus services are contracted out services and the FM will be responsible for overseeing the operation of these contracts. Staff management skills are critical, and you will need to drive a culture of exceptional customer service to ensure service delivery of the highest standards. The Facility Manager will work closely with key customers, and you should be able to demonstrate effective management skills and techniques, be familiar with Microsoft systems and have an excellent eye for detail. The nature of the post will require you to think on your feet and provide creative solutions to a variety of challenges daily. Key Responsibilities: Provide effective leadership and management of the facilities management operational teams, including engineering & maintenance, cleaning, catering, post room services, reception & switchboard, grounds maintenance, security, transportation and administration to ensure effective day-to-day services; and that all buildings are maintained & served to exceptional standards. Manage Client landlord responsibilities for the Kent-based commercial (Weald Court) and residential properties. Ensure high standards of delivery, complying with CBRE and client policy & procedures as well as continually striving to improve processes and productivity. Oversee the planned maintenance regimes for all buildings, including critical engineering services. Assist in the project management of building maintenance and plant replacement projects and support the implementation of new projects. Implement management ideas and processes to achieve the groups' goals and objectives ensuring you support the overall plans and strategies of both the client and CBRE. With effective leadership and managerial skills, achieve and maintain high performance of the CBRE team while ensuring the department is adequately and appropriately staffed. When relevant, provide management of direct reports and work with People teams in relation to resourcing, development, and performance management. Ensure good channels of communication are open and that they provide an effective link between senior management and the teams. Ensure the catering team delivers excellent food, beverage, and hospitality services to all staff and visitors. Oversee space planning and moves and changes through regular meetings with the business groups that occupy the site to ensure increases in headcount are incorporated in short- and long-term planning. Ability to prepare business case documents - where changes or capex spend etc are required. Build strong relationships with business managers and senior stakeholders to encourage open communication to ensure early insight into changing requirements. Ensure the Business Continuity Plans for the site are in place and kept updated. In the event of an incident or emergency affecting the site be the first point of contact and be prepared to be called out during out-of-hours and at short notice. Use your detailed knowledge of the sites to manage the properties in the event of an incident or disaster to ensure minimum disruption to the business and direct the teams to ensure the building always remains open for business in the event of any emergency. Negotiate and retender contracts with outsourced providers, in collaboration with the wider CBRE support ensuring that any increased costs are justified and in line with inflation/external benchmarking. Prepare the annual capital expenditure budget and manage the departmental budget whilst you manage costs to ensure the best value is achieved. The base location will be Kingswood but there is a requirement to travel to London, Kent, and Isle of Wight on occasions. Experience and Qualifications Required: Extensive experience in a similar role providing facilities management services, ideally gained within a financial services environment. Passionate about the provision of the highest standards of customer service with a proven track record in delivering excellence. Proven people management skills, with the ability to motivate teams and affect changes required to drive performance and behaviours. Strong interpersonal skills to quickly build relationships with customers. Good basic understanding of M&E services, contracts management and financial management. Well organized and efficient with the ability to identify key issues and manage multiple, conflicting priorities on a daily basis. Good education with excellent written and verbal communication with the ability to communicate at all levels. Responsive, able to solve problems, make decisions, and follow through on actions quickly with minimum supervision and with strong attention to detail. Flexible, able to work well within a pressured, fast-moving and complex environment and able to work effectively in a team. Tenacious but with a balanced approach when dealing with colleagues and customers. About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Harlow, Essex. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
Apr 03, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Harlow, Essex. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Huddersfield. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
Apr 03, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Huddersfield. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
THE COMPANY BrandSafway is a leading global provider of access, specialised services and forming & shoring solutions to the industrial, commercial and infrastructure markets. SUMMARY OF POSITION This position is responsible for the management of BrandSafway s properties in the UK working alongside the Senior Regional Manager Real Estate. This position is an active, hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. There will also be the opportunity in due course to be involved with the International portfolio. Corporate Head Office: Leatherhead, Surrey Regional Office: Birmingham Due to the nature of the role, we are able to offer flexibility in terms of base location with some working from home. KEY RESPONSIBILITIES Manage assigned portfolio of leased and owned properties to include rent reviews, lease renewals & dilapidation claims. Drive deal execution, from deal inception through to lease execution, coordinating with division, functional and 3rd party partners (principally agents & lawyers) to deliver solutions on-time & on-budget, with minimal future business risk. Manage facilities & maintenance (FM) to include statutory compliance. Project manage the implementation of building / yard improvements from due diligence to project completion. Manage the procurement of planning consents or municipal approvals if required. Work with EHS team on environmental due diligence. Manage deal & portfolio communications, including DoA approvals. Verify and approve recurring charges. Manage insurance claims & valuations. EDUCATION AND EXPERIENCE Property or Real Estate Management Degree from a college or university. Member of Royal Institution of Chartered Surveyors preferred. 5 + years related experience. Strong Real Estate Management background in commercial property. Client-side experience preferred. ANALYTICAL SKILLS Superior problem-solving ability. Ability to analyse qualitative data. Exceptional analytical, statistical, quantitative, and deduction skills. LANGUAGE & COMMUNICATION SKILLS Ability to communicate effectively in a multicultural, multinational environment and mobilise cross-functional high-performance teams. Exceptional verbal communication skills. Excellent written communication skills. COMPUTER SKILLS Strong PC skills in MS Office Suite (Excel, Word, PowerPoint, Outlook). OTHER SKILLS Strong organisational and time management skills. Motivated and a self-starter. Strong communication and negotiation skills. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office working environment. Some working from home can be accommodated. This position description has been designed to indicate the general nature and level of work performed by an employee. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities required of employees assigned to this position.,
Apr 03, 2024
Full time
THE COMPANY BrandSafway is a leading global provider of access, specialised services and forming & shoring solutions to the industrial, commercial and infrastructure markets. SUMMARY OF POSITION This position is responsible for the management of BrandSafway s properties in the UK working alongside the Senior Regional Manager Real Estate. This position is an active, hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. There will also be the opportunity in due course to be involved with the International portfolio. Corporate Head Office: Leatherhead, Surrey Regional Office: Birmingham Due to the nature of the role, we are able to offer flexibility in terms of base location with some working from home. KEY RESPONSIBILITIES Manage assigned portfolio of leased and owned properties to include rent reviews, lease renewals & dilapidation claims. Drive deal execution, from deal inception through to lease execution, coordinating with division, functional and 3rd party partners (principally agents & lawyers) to deliver solutions on-time & on-budget, with minimal future business risk. Manage facilities & maintenance (FM) to include statutory compliance. Project manage the implementation of building / yard improvements from due diligence to project completion. Manage the procurement of planning consents or municipal approvals if required. Work with EHS team on environmental due diligence. Manage deal & portfolio communications, including DoA approvals. Verify and approve recurring charges. Manage insurance claims & valuations. EDUCATION AND EXPERIENCE Property or Real Estate Management Degree from a college or university. Member of Royal Institution of Chartered Surveyors preferred. 5 + years related experience. Strong Real Estate Management background in commercial property. Client-side experience preferred. ANALYTICAL SKILLS Superior problem-solving ability. Ability to analyse qualitative data. Exceptional analytical, statistical, quantitative, and deduction skills. LANGUAGE & COMMUNICATION SKILLS Ability to communicate effectively in a multicultural, multinational environment and mobilise cross-functional high-performance teams. Exceptional verbal communication skills. Excellent written communication skills. COMPUTER SKILLS Strong PC skills in MS Office Suite (Excel, Word, PowerPoint, Outlook). OTHER SKILLS Strong organisational and time management skills. Motivated and a self-starter. Strong communication and negotiation skills. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office working environment. Some working from home can be accommodated. This position description has been designed to indicate the general nature and level of work performed by an employee. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities required of employees assigned to this position.,
Facilities Site Manager
Location: You will be permanently working from HMP Guys Marsh, SP7 0AH
Salary: £42K – £45K per annum
Contract: Full time, Permanent
We are Gov Facility Services Ltd (GFSL), a non-profit company owned entirely by the Ministry of Justice, supplying facilities management services to 50 prisons over the South and East of the UK with an employee count of 1400.
Why join us?
* Key workers status due to the critical work that we undertake to maintain the prison estate.
The GFSL work environment offers variety, a positive team culture with opportunities to develop your skills and experience.
In addition to stability and job security, if you are successful, you will be offered a competitive salary along with 25 days holiday (plus bank holidays) and entry into our pension scheme from day one. We also offer health and well-being benefits including our Employee Assistance Programme and Life Assurance.
We are seeking a Facilities Site Manager to assume responsibility for:
* The operational management and delivery of all facilities management services delivered within his / her region or location(s).
* Positively building and developing a culture of excellent customer service, establishing and maintaining an excellent working relationship with the client.
* To lead, manage, review, develop and deliver strategies, processes and initiatives that promote improvements to the facilities management service provided to the client.
* To build and maintain collaborative and professional partnerships with senior Operations colleagues, up to Director level.
* To advise and support on payroll issues/enquiries raised directly ensuring that appropriate investigations, analysis, review, recommendations and approvals are forthcoming within appropriate timescales.
* To develop concise, detailed budgetary information to inform annual and monthly budgetary forecasting processes.
* To play a full part, as a member of the GFSL Operations Management Team, in achieving GFSL’s Corporate Objectives.
* To build a senior site management team with the site supervisors and administration staff.
* Ensure all staff comply with HMPPS policies and the Local Security Strategy when working within the establishment.
You must be able to demonstrate the following Qualifications and Experience:
* A recognised apprenticeship in a facilities / building services trade, or have two years of recognised experience and specialise skills as a supervisor or manager in the facilities sector.
* Planning and Project Management Skills.
* Financial Planning and Negotiating Skills with the ability to manage a budget.
* Change management and the ability to drive change.
* Ability to influence people who are not part of your team.
* Knowledge of relevant health and safety requirements, IOSH as a minimum.
* Knowledge of routine preventative maintenance.
You will need to meet our stringent vetting requirements and satisfy pre-employment checks.
If this sounds like the ideal role, please apply today and we will be in touch.
No agencies please
Oct 08, 2021
Permanent
Facilities Site Manager
Location: You will be permanently working from HMP Guys Marsh, SP7 0AH
Salary: £42K – £45K per annum
Contract: Full time, Permanent
We are Gov Facility Services Ltd (GFSL), a non-profit company owned entirely by the Ministry of Justice, supplying facilities management services to 50 prisons over the South and East of the UK with an employee count of 1400.
Why join us?
* Key workers status due to the critical work that we undertake to maintain the prison estate.
The GFSL work environment offers variety, a positive team culture with opportunities to develop your skills and experience.
In addition to stability and job security, if you are successful, you will be offered a competitive salary along with 25 days holiday (plus bank holidays) and entry into our pension scheme from day one. We also offer health and well-being benefits including our Employee Assistance Programme and Life Assurance.
We are seeking a Facilities Site Manager to assume responsibility for:
* The operational management and delivery of all facilities management services delivered within his / her region or location(s).
* Positively building and developing a culture of excellent customer service, establishing and maintaining an excellent working relationship with the client.
* To lead, manage, review, develop and deliver strategies, processes and initiatives that promote improvements to the facilities management service provided to the client.
* To build and maintain collaborative and professional partnerships with senior Operations colleagues, up to Director level.
* To advise and support on payroll issues/enquiries raised directly ensuring that appropriate investigations, analysis, review, recommendations and approvals are forthcoming within appropriate timescales.
* To develop concise, detailed budgetary information to inform annual and monthly budgetary forecasting processes.
* To play a full part, as a member of the GFSL Operations Management Team, in achieving GFSL’s Corporate Objectives.
* To build a senior site management team with the site supervisors and administration staff.
* Ensure all staff comply with HMPPS policies and the Local Security Strategy when working within the establishment.
You must be able to demonstrate the following Qualifications and Experience:
* A recognised apprenticeship in a facilities / building services trade, or have two years of recognised experience and specialise skills as a supervisor or manager in the facilities sector.
* Planning and Project Management Skills.
* Financial Planning and Negotiating Skills with the ability to manage a budget.
* Change management and the ability to drive change.
* Ability to influence people who are not part of your team.
* Knowledge of relevant health and safety requirements, IOSH as a minimum.
* Knowledge of routine preventative maintenance.
You will need to meet our stringent vetting requirements and satisfy pre-employment checks.
If this sounds like the ideal role, please apply today and we will be in touch.
No agencies please
Position Overview You will be working for one of the world’s foremost support services and construction companies and one of the UK's leading and best-known M&E Maintenance and Facilities Management service providers. As a company they turnover in excess of £3billion and are well placed in the FTSE 250. They are able to offer long term job security and a clear career path if desired. A Maintenance Engineering Supervisor is required to supervise the provision of M&E building services, incorporating maintenance, small-works projects and contractor management, at critical broadcast sites throughout the BBC Scotland region. The successful candidate will have good all round building services skills and be responsible for overseeing M&E reactive and planned works, ensuring they are carried out safely, effectively and efficiently with strict adherence to SLA’s. You will attend daily meetings with the on-site client and FM teams and review RAMS, issue permits to work and offer general day to day maintenance and engineering support to the business. The ideal candidate will be an experienced engineering supervisor however consideration will be given to a suitably skilled engineer looking to make their next career move. You will be well supported on joining the role to ensure you settle in well and until you are fully familiar with our sites and procedures. Whilst High Voltage Authorised Person experience is desirable, training will be provided for the right candidate. Responsibilities
Provide first line technical support
Manage planned & reactive maintenance works to ensure SLA and KPI are met
Ensure all maintenance activities are carried out effectively, efficiently and safely
Provide technical and hands on support for the team
Plan and carry out system resilience tests
Manage subcontractors, SSoW and review RAMS
Plan and resource small works projects and source parts/materials
Maintain site statutory compliance files
Work closely with FM and client teams
Attend client meetings as and when required
Update site logs and produce written reports
What we are looking for
Recognised Electrical/Mechanical/HVAC qualifications and apprenticeship-C&G, HNC/HND etc
City and Guilds 18th Edition Wiring Regulation
Experience of managing a team of engineers (desirable)
Sound working knowledge of HVAC Plant: AHU's, FCU's, Pumps, Motors, Chillers, Lighting, UPS, Generators and BMS etc
Knowledge of H&S policy and procedures-IOSH/NEBOSH (preferable)
High Voltage Authorised Person experience (preferable)
Assist other personnel in emergencies and in carrying out other engineering duties as may be required by the Regional Operations Manager
Strong IT skills- Outlook, Excel, Word etc
To manage a shift rota and maintain effective cover
Good communication skills
Confident in a Corporate Environment
Good leadership skills
The role is day based working 08:00 to 17:00 but this is flexible to suit business needs
Sep 09, 2020
Full time
Position Overview You will be working for one of the world’s foremost support services and construction companies and one of the UK's leading and best-known M&E Maintenance and Facilities Management service providers. As a company they turnover in excess of £3billion and are well placed in the FTSE 250. They are able to offer long term job security and a clear career path if desired. A Maintenance Engineering Supervisor is required to supervise the provision of M&E building services, incorporating maintenance, small-works projects and contractor management, at critical broadcast sites throughout the BBC Scotland region. The successful candidate will have good all round building services skills and be responsible for overseeing M&E reactive and planned works, ensuring they are carried out safely, effectively and efficiently with strict adherence to SLA’s. You will attend daily meetings with the on-site client and FM teams and review RAMS, issue permits to work and offer general day to day maintenance and engineering support to the business. The ideal candidate will be an experienced engineering supervisor however consideration will be given to a suitably skilled engineer looking to make their next career move. You will be well supported on joining the role to ensure you settle in well and until you are fully familiar with our sites and procedures. Whilst High Voltage Authorised Person experience is desirable, training will be provided for the right candidate. Responsibilities
Provide first line technical support
Manage planned & reactive maintenance works to ensure SLA and KPI are met
Ensure all maintenance activities are carried out effectively, efficiently and safely
Provide technical and hands on support for the team
Plan and carry out system resilience tests
Manage subcontractors, SSoW and review RAMS
Plan and resource small works projects and source parts/materials
Maintain site statutory compliance files
Work closely with FM and client teams
Attend client meetings as and when required
Update site logs and produce written reports
What we are looking for
Recognised Electrical/Mechanical/HVAC qualifications and apprenticeship-C&G, HNC/HND etc
City and Guilds 18th Edition Wiring Regulation
Experience of managing a team of engineers (desirable)
Sound working knowledge of HVAC Plant: AHU's, FCU's, Pumps, Motors, Chillers, Lighting, UPS, Generators and BMS etc
Knowledge of H&S policy and procedures-IOSH/NEBOSH (preferable)
High Voltage Authorised Person experience (preferable)
Assist other personnel in emergencies and in carrying out other engineering duties as may be required by the Regional Operations Manager
Strong IT skills- Outlook, Excel, Word etc
To manage a shift rota and maintain effective cover
Good communication skills
Confident in a Corporate Environment
Good leadership skills
The role is day based working 08:00 to 17:00 but this is flexible to suit business needs
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Lead Engineer
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Lead Engineer to join the team located in London.
The successful candidate will be able to apply a risk-focused maintenance approach and operations of plant and systems in data centres/critical environments and general office environments.
Role Summary:
Able to manage own time and allocate works to other team members
Able to manage cost related to delivery of maintenance activities (specialist and self-perform)
Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs
Operate dilapidation and update plans relating to critical environments
Operate change control process covering business critical areas
Provide technical management reports as required
Provide emergency response standby/call-out
Monitor utilities management and environmental programmes
Support critical environment related technical audits
Support cost-effective procurement of engineering maintenance services.
Operate within annual engineering budgets for the maintenance and repair of the services
Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems
Advise the Facilities Management Team of changes in critical environment requirements
Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Manager
Ensure all PPM's and Critical Facility PPM's are carried out to schedule
Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly
Liaise with the CBRE EHS specialist to ensure audit compliance at all times
Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews
Escalate urgent issues identified through to the Technical Services Manager
Experience Required:
Electrician with recognised qualifications (apprenticeship, HND, C&G)
18th Edition Electrical Wiring Regulations - essential
Previous experience in operating data centres/critical environments - desirable
Knowledge of emergency response/standby/call out activities and protocols
Understand the monitoring of utilities and environmental programmes
IOSH or equivalent H&S training
Excellent contract/supplier management skills
Excellent facilitation, communication skills at all levels
Self-motivated, resourceful and pro-active
Confident decision maker
Understanding of water hygiene (L8) - desirable
BMS Controls experience / HVAC experience - desirable
Operational experience of UPS, Standby Power and Critical Environment Cooling
Operational experience of managing Environmental, Health & Safety and Quality Systems
PC and MS office skills
Sep 09, 2020
Permanent
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Lead Engineer
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Lead Engineer to join the team located in London.
The successful candidate will be able to apply a risk-focused maintenance approach and operations of plant and systems in data centres/critical environments and general office environments.
Role Summary:
Able to manage own time and allocate works to other team members
Able to manage cost related to delivery of maintenance activities (specialist and self-perform)
Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs
Operate dilapidation and update plans relating to critical environments
Operate change control process covering business critical areas
Provide technical management reports as required
Provide emergency response standby/call-out
Monitor utilities management and environmental programmes
Support critical environment related technical audits
Support cost-effective procurement of engineering maintenance services.
Operate within annual engineering budgets for the maintenance and repair of the services
Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems
Advise the Facilities Management Team of changes in critical environment requirements
Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Manager
Ensure all PPM's and Critical Facility PPM's are carried out to schedule
Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly
Liaise with the CBRE EHS specialist to ensure audit compliance at all times
Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews
Escalate urgent issues identified through to the Technical Services Manager
Experience Required:
Electrician with recognised qualifications (apprenticeship, HND, C&G)
18th Edition Electrical Wiring Regulations - essential
Previous experience in operating data centres/critical environments - desirable
Knowledge of emergency response/standby/call out activities and protocols
Understand the monitoring of utilities and environmental programmes
IOSH or equivalent H&S training
Excellent contract/supplier management skills
Excellent facilitation, communication skills at all levels
Self-motivated, resourceful and pro-active
Confident decision maker
Understanding of water hygiene (L8) - desirable
BMS Controls experience / HVAC experience - desirable
Operational experience of UPS, Standby Power and Critical Environment Cooling
Operational experience of managing Environmental, Health & Safety and Quality Systems
PC and MS office skills
We are currently working with a leading Facilities Service provider to recruit a Soft Services Manager to oversee all the cleaning & catering activities in a large Healthcare environment in Oxford
Summary of Role:
To assist the General Manager in taking full responsibility for the delivery of Housekeeping services. The Housekeeping Manager must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.
The team will need to be developed and supported and it will be expected that through in depth training, an improved staff utilization will be achieved. With the support of the Head of Soft Services you will ensure that clear and concise operating procedures are in place to cover all activities.
Key Responsibilities/Accountabilities
To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all Trust policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To coordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.
Candidate requirements:
Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Experience of managing large cleaning & soft services operations in a similar environment
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate system
Ideally a minimum of 5 years' experience of leading and developing a team
Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at
Sep 09, 2020
Permanent
We are currently working with a leading Facilities Service provider to recruit a Soft Services Manager to oversee all the cleaning & catering activities in a large Healthcare environment in Oxford
Summary of Role:
To assist the General Manager in taking full responsibility for the delivery of Housekeeping services. The Housekeeping Manager must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.
The team will need to be developed and supported and it will be expected that through in depth training, an improved staff utilization will be achieved. With the support of the Head of Soft Services you will ensure that clear and concise operating procedures are in place to cover all activities.
Key Responsibilities/Accountabilities
To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all Trust policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To coordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.
Candidate requirements:
Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Experience of managing large cleaning & soft services operations in a similar environment
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate system
Ideally a minimum of 5 years' experience of leading and developing a team
Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at
We are currently working with a leading Facilities Service provider to recruit a Soft Services/Cleaning Manager to oversee all the soft services/cleaning & housekeeping staff in a large Healthcare environment in Oxford
Summary of Role:
To assist the General Manager in taking full responsibility for the delivery of Housekeeping services. The Housekeeping Manager must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.
The team will need to be developed and supported and it will be expected that through in depth training, an improved staff utilization will be achieved. With the support of the Head of Soft Services you will ensure that clear and concise operating procedures are in place to cover all activities.
Key Responsibilities/Accountabilities
To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all Trust policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To coordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.
Candidate requirements:
Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Experience of managing large cleaning & soft services operations in a similar environment
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate system
Ideally a minimum of 5 years' experience of leading and developing a team
Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at
Aug 07, 2020
Permanent
We are currently working with a leading Facilities Service provider to recruit a Soft Services/Cleaning Manager to oversee all the soft services/cleaning & housekeeping staff in a large Healthcare environment in Oxford
Summary of Role:
To assist the General Manager in taking full responsibility for the delivery of Housekeeping services. The Housekeeping Manager must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.
The team will need to be developed and supported and it will be expected that through in depth training, an improved staff utilization will be achieved. With the support of the Head of Soft Services you will ensure that clear and concise operating procedures are in place to cover all activities.
Key Responsibilities/Accountabilities
To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all Trust policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To coordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.
Candidate requirements:
Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Experience of managing large cleaning & soft services operations in a similar environment
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate system
Ideally a minimum of 5 years' experience of leading and developing a team
Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at
An opportunity has arisen for a Building Surveyor to join a UK leading building service provider, working on a major flagship contract across the Lincolnshire area, on a full time, permanent basis.
In this role, your main responsibility will be delivering fire door checks to properties across a multi-site portfolio, scope and specification preparation and tendering and pre-award negotiations and contract award for all small works projects.
Duties:
* Site management/supervision during on-site activities (including commercial management/cost control, change control, variation management, health & safety and quality control.
* Contract completion and handover monitoring including witness testing of new facilities and the review of as built drawings and operations manuals.
* Contract sign off control.
* Carry out site and building Condition Surveys and Risk Assessments and other site inspections as required (to an agreed area in Lincolnshire).
* Review proposals to ensure co-ordination between disciplines, existing structures etc.
* Commission and manage specialist studies where needed.
* Manage and collate production of reports and project specifications and tender enquiry documents.
* Liaise with all interested stakeholders to the client to ensure that all potential objections are resolve before works on site.
* Ensure projects are undertaken to agreed standards, timescales and contract price.
* Chair and record supplier design team meetings, ensuring coordinated, complete designs are provided to meet construction programme.
* Identify and manage the resolution of design queries.
* Establish, maintain and manage closure reports of all small projects undertaken.
* Work closely with the designated Contract Manager for each of the client to ensure they are actively supporting and inspecting site contraction works.
* Act as a main focus for all planning and statutory bodies affecting the building works.
* Chair handover meetings for completed works projects to operations team.
Qualifications:
* BSC / HNC / HND in Building Studies / Surveying
* FDIS Certified Fire Door Inspector
* FDIS Registered Inspector
* Minimum 3 years’ experience post qualification
Benefits:
* Company car or allowance
* 26 days holiday plus bank holidays
* Company pension scheme
* Private healthcare
* Life assurance
* Corporate discount scheme
* Company share scheme
In return, the Client offers great career stability moving forward, on going training in a relaxed and calm environment.
If you are interested in this role, please click the apply button now, or for more information please contact Sophie at Oneway Resourcing.
All applicants must be eligible to work in the UK
Aug 07, 2020
Permanent
An opportunity has arisen for a Building Surveyor to join a UK leading building service provider, working on a major flagship contract across the Lincolnshire area, on a full time, permanent basis.
In this role, your main responsibility will be delivering fire door checks to properties across a multi-site portfolio, scope and specification preparation and tendering and pre-award negotiations and contract award for all small works projects.
Duties:
* Site management/supervision during on-site activities (including commercial management/cost control, change control, variation management, health & safety and quality control.
* Contract completion and handover monitoring including witness testing of new facilities and the review of as built drawings and operations manuals.
* Contract sign off control.
* Carry out site and building Condition Surveys and Risk Assessments and other site inspections as required (to an agreed area in Lincolnshire).
* Review proposals to ensure co-ordination between disciplines, existing structures etc.
* Commission and manage specialist studies where needed.
* Manage and collate production of reports and project specifications and tender enquiry documents.
* Liaise with all interested stakeholders to the client to ensure that all potential objections are resolve before works on site.
* Ensure projects are undertaken to agreed standards, timescales and contract price.
* Chair and record supplier design team meetings, ensuring coordinated, complete designs are provided to meet construction programme.
* Identify and manage the resolution of design queries.
* Establish, maintain and manage closure reports of all small projects undertaken.
* Work closely with the designated Contract Manager for each of the client to ensure they are actively supporting and inspecting site contraction works.
* Act as a main focus for all planning and statutory bodies affecting the building works.
* Chair handover meetings for completed works projects to operations team.
Qualifications:
* BSC / HNC / HND in Building Studies / Surveying
* FDIS Certified Fire Door Inspector
* FDIS Registered Inspector
* Minimum 3 years’ experience post qualification
Benefits:
* Company car or allowance
* 26 days holiday plus bank holidays
* Company pension scheme
* Private healthcare
* Life assurance
* Corporate discount scheme
* Company share scheme
In return, the Client offers great career stability moving forward, on going training in a relaxed and calm environment.
If you are interested in this role, please click the apply button now, or for more information please contact Sophie at Oneway Resourcing.
All applicants must be eligible to work in the UK
We are recruiting for a EV (Electric Vehicle Charging) Contracts Manager with experience working on large scale commercial contracts and the setting up and management of maintenance services to and all associated technical compliance for EV Charge points The role reports into the Senior Operations Manager, and operates within a key clients account team who in turn manage a significant building and facilities infrastructure.
Key duties:
coordinate and manage all Hard FM, M&E and EV compliance, maintenance and small works projects
plan and implement life-cycle schemes
liaise and oversee all sub-contractor operations
Provide analysis and support the business improvement initiatives.
Identify cost saving opportunities and mobilise initiatives to unlock the value.
Review service performance of service partners across the corporate portfolio; identifying areas where improvement is required and developing action plans.
Provide escalation point for resolution of service performance.
Monitor and control SLA agreements and evaluate KPI and contract progress
Hold responsibility for P&L levels and commercial initiatives
Establish and maintain an expert knowledge of the commercial arrangements in place across the supply chain
Assistance to the Compliance Team to ensure that all service providers are statutory and contractually compliant.
Participate with Operations Teams, in reviewing and challenging ongoing service and commercial performance from service partners through regular reviews and unlock additional value creation at an operational/tactical level.
Continuous review of contracts and identification risks and opportunities.
Support planning and implementation of the budget and revised forecastsPersonal Experience/Qualifications/Skills:
Have experience in the Electric Vehicle Charging industry and /or have worked on schemes and programs involving this
Be a qualified electrical engineer
Ideally be experienced in EC Charge point maintenance operations.
Strong customer services skills and experience
Service oriented attitude combined with innovative thinking
An able negotiator with an ability to deal equally with junior and senior staff alike, to be firm in ensuring protocols are adhered to.
Self motivated, resourceful, able to work as part of a team.please note - this is not an automotive role
Your expert recruitment consultant is Trevor Parsons, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy
Jul 23, 2020
Permanent
We are recruiting for a EV (Electric Vehicle Charging) Contracts Manager with experience working on large scale commercial contracts and the setting up and management of maintenance services to and all associated technical compliance for EV Charge points The role reports into the Senior Operations Manager, and operates within a key clients account team who in turn manage a significant building and facilities infrastructure.
Key duties:
coordinate and manage all Hard FM, M&E and EV compliance, maintenance and small works projects
plan and implement life-cycle schemes
liaise and oversee all sub-contractor operations
Provide analysis and support the business improvement initiatives.
Identify cost saving opportunities and mobilise initiatives to unlock the value.
Review service performance of service partners across the corporate portfolio; identifying areas where improvement is required and developing action plans.
Provide escalation point for resolution of service performance.
Monitor and control SLA agreements and evaluate KPI and contract progress
Hold responsibility for P&L levels and commercial initiatives
Establish and maintain an expert knowledge of the commercial arrangements in place across the supply chain
Assistance to the Compliance Team to ensure that all service providers are statutory and contractually compliant.
Participate with Operations Teams, in reviewing and challenging ongoing service and commercial performance from service partners through regular reviews and unlock additional value creation at an operational/tactical level.
Continuous review of contracts and identification risks and opportunities.
Support planning and implementation of the budget and revised forecastsPersonal Experience/Qualifications/Skills:
Have experience in the Electric Vehicle Charging industry and /or have worked on schemes and programs involving this
Be a qualified electrical engineer
Ideally be experienced in EC Charge point maintenance operations.
Strong customer services skills and experience
Service oriented attitude combined with innovative thinking
An able negotiator with an ability to deal equally with junior and senior staff alike, to be firm in ensuring protocols are adhered to.
Self motivated, resourceful, able to work as part of a team.please note - this is not an automotive role
Your expert recruitment consultant is Trevor Parsons, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy
Business Development Manager
Watford
Permanent
£65-£69k pa DOE
Contact Maxine Cadwallader; Fusion People Solent Office
Apply now!
Fusion People have an excellent position for a business development manager working for an established Facilities management company in Watford.
For this role, you would be working as part of the proposals and sector teams to achieve the Business Units objectives for business growth. You will be able to generate sales leads, develop, close and then progress business opportunities, negotiating new contracts and where required support growth within existing contracts.
To be successful in this role, you will need relevant experience in front end sales, business development and placing winning proposals in the FM Sector.
Tasks & Responsibilities:
* Maintain up to date knowledge of market trends, methods and best practice
* Forecast market potential in new markets
* Identify and evaluates new markets and partnership opportunities through direct prospecting, networking, attendance and participation with various industry and professional groups and networking associations.
* Identify and develop business opportunities for the Business primarily in the Local Authority, Education, Healthcare and Central Government markets and to proactively identify and develop new markets within the company's competencies
* Pro-actively identify target organisations and establish communications with businesses that can benefit from our Company's services
* Negotiate and communicates complex concepts/business issues to a variety of audiences.
* Generation and follow up of sales leads and new business opportunities
* Develop and maintain a network of contacts to develop business leads, further developing multi-tier relationships to organically grow existing accounts
* Work with technical staff to develop proposals and scopes of work and estimates
* Attendance at tender submission interviews, preparation and delivery of presentations to prospective clients
* Provides expertise and direction for the day to day management of bid packages in the development pipeline. Provides client specific opportunity assessment, market evaluation, market research, financial evaluation, and other marketing needs required throughout the proposal preparation and delivery process. Incorporates customer needs and input/feedback from both internal and external groups. Develop and manage client communication tools such as the corporate website; case studies etc.
* Coordination, attendance and support of internal meetings related to proposal development and budget preparation.
* Support of the Customer Director in the communication and negotiation with clients
* Assistance of Project Management and Sales Operations in determining proposal, pricing and selling strategies
* Close cooperation with Finance, Senior Management and Business Development to facilitate and drive the submission of proposal documents
* Look after the entire bid stage of tender negotiations, from drafting documents to final handover to the contract manager
* Prepare responses to requests for information, pre-qualification questionnaires, invitations to tender and requests for proposals
* Maintain Bid Management content, collateral and tools - making sure all information is properly monitored and reviewed
* Have the ability to write compelling answers to tender questions including the provision of evidence to support the text.
Interested? Please apply with up to date CV
---
Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
You'll find a wide selection of vacancies on our website
Jun 08, 2020
Permanent
Business Development Manager
Watford
Permanent
£65-£69k pa DOE
Contact Maxine Cadwallader; Fusion People Solent Office
Apply now!
Fusion People have an excellent position for a business development manager working for an established Facilities management company in Watford.
For this role, you would be working as part of the proposals and sector teams to achieve the Business Units objectives for business growth. You will be able to generate sales leads, develop, close and then progress business opportunities, negotiating new contracts and where required support growth within existing contracts.
To be successful in this role, you will need relevant experience in front end sales, business development and placing winning proposals in the FM Sector.
Tasks & Responsibilities:
* Maintain up to date knowledge of market trends, methods and best practice
* Forecast market potential in new markets
* Identify and evaluates new markets and partnership opportunities through direct prospecting, networking, attendance and participation with various industry and professional groups and networking associations.
* Identify and develop business opportunities for the Business primarily in the Local Authority, Education, Healthcare and Central Government markets and to proactively identify and develop new markets within the company's competencies
* Pro-actively identify target organisations and establish communications with businesses that can benefit from our Company's services
* Negotiate and communicates complex concepts/business issues to a variety of audiences.
* Generation and follow up of sales leads and new business opportunities
* Develop and maintain a network of contacts to develop business leads, further developing multi-tier relationships to organically grow existing accounts
* Work with technical staff to develop proposals and scopes of work and estimates
* Attendance at tender submission interviews, preparation and delivery of presentations to prospective clients
* Provides expertise and direction for the day to day management of bid packages in the development pipeline. Provides client specific opportunity assessment, market evaluation, market research, financial evaluation, and other marketing needs required throughout the proposal preparation and delivery process. Incorporates customer needs and input/feedback from both internal and external groups. Develop and manage client communication tools such as the corporate website; case studies etc.
* Coordination, attendance and support of internal meetings related to proposal development and budget preparation.
* Support of the Customer Director in the communication and negotiation with clients
* Assistance of Project Management and Sales Operations in determining proposal, pricing and selling strategies
* Close cooperation with Finance, Senior Management and Business Development to facilitate and drive the submission of proposal documents
* Look after the entire bid stage of tender negotiations, from drafting documents to final handover to the contract manager
* Prepare responses to requests for information, pre-qualification questionnaires, invitations to tender and requests for proposals
* Maintain Bid Management content, collateral and tools - making sure all information is properly monitored and reviewed
* Have the ability to write compelling answers to tender questions including the provision of evidence to support the text.
Interested? Please apply with up to date CV
---
Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
You'll find a wide selection of vacancies on our website
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance & Contract Support Manager to join the team located in Bracknell/London. The successful candidate will be responsible for providing insight and influence to impact performance and maintain competitive advantage alongside financial and contract support leadership and direction in the Contract.
Role Summary:
Develop high quality effective Client relationships especially across the account building good working relationship with account management and key client's members and be a business partner for both
Tightly manage contract governance, demonstrate an in-depth knowledge of the terms and conditions of the contract to ensure that all cost elements are appropriately accounted for
Assist with client team requests in a timely and accurate manner ppositively responding to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility
Prepare accurate Contract reports in line with monthly company timetable including full Profit & Loss account with analysis and commentary, Balance Sheet extracts and reconciliations, detailed Project Profitability reporting, Profit & Loss forecasts and annual plans
Support any GWS transformation and client initiatives, working closely with other functions to ensure full alignment of deliverables and results providing best in class Management Information to both Client and GWS management to include Actuals v Budget
Liaise with the CBRE EMEA Finance and GWS EMEA Financial Planning & Analysis team to fulfill any ad-hoc information requests
Review, maintain and improve cash-flow, margins and reporting; develop targets and benchmarking processes to challenge the financial information
Drive high quality financial / commercial performance through understanding the contractual commitments on service lines in EMEA and ensure is aligned and consistent with global contract management practices
Carry out regular Business Unit reviews and Project reviews; review Client P&L results and challenge and conduct monthly formal Contract reviews
Active management of overheads whilst seeking out areas for efficiencies for savings
Build and develop high level relationships with business and account leaders, central teams, global account teams, customers and external agencies (e.g. auditors)
Ensure use of best practice, communication and understanding of key business messages through monthly site visits with focus on underperforming contracts
Identify, analyse and resolve potential business risks, as well as opportunities and solutions to enhance business performance; support in any client related audits
Ensure company policies and procedures are adhered to consistently throughout the Contract
Ensure full substantiation of all accruals, un-billed revenue and WIP are in line with GWS policy
Manage the integrity of data in Client reporting and GWS systems; manage compliance through the required procedures and processes
Develop an understanding of how to best utilize GWS system-generated reporting capabilities
Assist in delivering best in class GWS and Client management information including annual budgets (balance sheet and cash flow plans), monthly management accounts and forecasts including Profit and Loss variance and Balance Sheet commentaries
Ensure monthly balance sheet reconciliations are carried out, reviewed and maintained in ART
Ensure Account is complying with any Global Account Standards
Ad-hoc duties as requested by Divisional Finance Director or Business Unit Director/Alliance DirectorExperience Required:
Hold a Chartered Accountant qualification (or equivalent)
Highly computer literate with IT Skills to achieve key tasks and give the business a sound reporting base
Ability to combine strategic vision with hands-on, pragmatic delivery
Superior written and verbal communication skills with strong oral presentation skills
Excellent understanding of the requirements of operating in a cross border multiservice line environment with capability of working in a matrix environment
Worked in a complex multinational with hands on experience of managing teams in continental Europe (applicable for Global Accounts)
Track record of achieving results through others with proven commercial acumen and ability to contribute to decision-making
Management skills to maximise the performance of staff working directly for them and others
The individual must be willing to undertake travel as the role/business requires
About CBRE Global Workplace Solutions:As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years.
CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world's largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
No agencies please.
Please note: The job title shown above may be different to local job titles used in our business and issued on any contract of employment.
#CBREGWS
May 07, 2020
Permanent
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance & Contract Support Manager to join the team located in Bracknell/London. The successful candidate will be responsible for providing insight and influence to impact performance and maintain competitive advantage alongside financial and contract support leadership and direction in the Contract.
Role Summary:
Develop high quality effective Client relationships especially across the account building good working relationship with account management and key client's members and be a business partner for both
Tightly manage contract governance, demonstrate an in-depth knowledge of the terms and conditions of the contract to ensure that all cost elements are appropriately accounted for
Assist with client team requests in a timely and accurate manner ppositively responding to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility
Prepare accurate Contract reports in line with monthly company timetable including full Profit & Loss account with analysis and commentary, Balance Sheet extracts and reconciliations, detailed Project Profitability reporting, Profit & Loss forecasts and annual plans
Support any GWS transformation and client initiatives, working closely with other functions to ensure full alignment of deliverables and results providing best in class Management Information to both Client and GWS management to include Actuals v Budget
Liaise with the CBRE EMEA Finance and GWS EMEA Financial Planning & Analysis team to fulfill any ad-hoc information requests
Review, maintain and improve cash-flow, margins and reporting; develop targets and benchmarking processes to challenge the financial information
Drive high quality financial / commercial performance through understanding the contractual commitments on service lines in EMEA and ensure is aligned and consistent with global contract management practices
Carry out regular Business Unit reviews and Project reviews; review Client P&L results and challenge and conduct monthly formal Contract reviews
Active management of overheads whilst seeking out areas for efficiencies for savings
Build and develop high level relationships with business and account leaders, central teams, global account teams, customers and external agencies (e.g. auditors)
Ensure use of best practice, communication and understanding of key business messages through monthly site visits with focus on underperforming contracts
Identify, analyse and resolve potential business risks, as well as opportunities and solutions to enhance business performance; support in any client related audits
Ensure company policies and procedures are adhered to consistently throughout the Contract
Ensure full substantiation of all accruals, un-billed revenue and WIP are in line with GWS policy
Manage the integrity of data in Client reporting and GWS systems; manage compliance through the required procedures and processes
Develop an understanding of how to best utilize GWS system-generated reporting capabilities
Assist in delivering best in class GWS and Client management information including annual budgets (balance sheet and cash flow plans), monthly management accounts and forecasts including Profit and Loss variance and Balance Sheet commentaries
Ensure monthly balance sheet reconciliations are carried out, reviewed and maintained in ART
Ensure Account is complying with any Global Account Standards
Ad-hoc duties as requested by Divisional Finance Director or Business Unit Director/Alliance DirectorExperience Required:
Hold a Chartered Accountant qualification (or equivalent)
Highly computer literate with IT Skills to achieve key tasks and give the business a sound reporting base
Ability to combine strategic vision with hands-on, pragmatic delivery
Superior written and verbal communication skills with strong oral presentation skills
Excellent understanding of the requirements of operating in a cross border multiservice line environment with capability of working in a matrix environment
Worked in a complex multinational with hands on experience of managing teams in continental Europe (applicable for Global Accounts)
Track record of achieving results through others with proven commercial acumen and ability to contribute to decision-making
Management skills to maximise the performance of staff working directly for them and others
The individual must be willing to undertake travel as the role/business requires
About CBRE Global Workplace Solutions:As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years.
CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world's largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
No agencies please.
Please note: The job title shown above may be different to local job titles used in our business and issued on any contract of employment.
#CBREGWS
We are currently working with a leading Facilities Service provider to recruit a Soft Services/Cleaning Manager to oversee the cleaning & housekeeping staff and services in a large Hospital in Oxford
Summary of Role:
To assist the Soft FM General Manager in taking full responsibility for the delivery of Housekeeping services. The Housekeeping Manager must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.
The team will need to be developed and supported and it will be expected that through in depth training, an improved staff utilization will be achieved. With the support of the Head of Soft Services you will ensure that clear and concise operating procedures are in place to cover all activities.
Key Responsibilities/Accountabilities
To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all Trust policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To coordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.
Candidate requirements:
Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Experience of managing large cleaning & housekeeping operations in a similar environment
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate system
Ideally a minimum of 2 years' experience of leading and developing a team
Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at
May 07, 2020
Permanent
We are currently working with a leading Facilities Service provider to recruit a Soft Services/Cleaning Manager to oversee the cleaning & housekeeping staff and services in a large Hospital in Oxford
Summary of Role:
To assist the Soft FM General Manager in taking full responsibility for the delivery of Housekeeping services. The Housekeeping Manager must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.
The team will need to be developed and supported and it will be expected that through in depth training, an improved staff utilization will be achieved. With the support of the Head of Soft Services you will ensure that clear and concise operating procedures are in place to cover all activities.
Key Responsibilities/Accountabilities
To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all Trust policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To coordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.
Candidate requirements:
Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Experience of managing large cleaning & housekeeping operations in a similar environment
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate system
Ideally a minimum of 2 years' experience of leading and developing a team
Anderselite Ltd operates as both an Employment Agency and Employment Business.
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